Database Users

Anyone getting subpar 4G service (Philadelphia)

my 4g signal is coming in pretty weak and the speeds i am getting are fairly slow. when doing a speed test with the evo and my old g1 my results are:
Evo 2,700kbps on 4g
G1 3,800kbps on HSPA+
I know HSPA+ is fast but i would would expect the 4g to be a bit faster, when i use my clearwire usb stick on my laptop i can pull speeds upto 17mbps. I even tried it in different areas around the city with no change. I know its still an emerging technology but i would like to see if anyone else in a 4g are has had this issue. any thoughts?

Ive given up on 4g and Im completely happy on 3g with this phone, saves battery too.
Ive gotten 4g signal ONCE and ive had the phone for a week, in a 4G market. Still love the phone just not buyin the 4g hype. I dont even call it evo 4g anymore, its just...Evo
edit::: in Hawaii (oahu) btw

I hear ya, 4g seems more of a novelty at this point. I love the phone but im tempted to return it and stick with tmobile for now.

psycho9x said:
my 4g signal is coming in pretty weak and the speeds i am getting are fairly slow. when doing a speed test with the evo and my old g1 my results are:
Evo 2,700kbps on 4g
G1 3,800kbps on HSPA+
I know HSPA+ is fast but i would would expect the 4g to be a bit faster, when i use my clearwire usb stick on my laptop i can pull speeds upto 17mbps. I even tried it in different areas around the city with no change. I know its still an emerging technology but i would like to see if anyone else in a 4g are has had this issue. any thoughts?
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Im right over the bridge in NJ and getting 2mb. isnt it capped anyway? its fast enough for me.

I'm around the philly area, and when I do get a 4th signal it will go from 2mbps to 5mbps

I'm near the Baltimore area and so for the most signal I have gotten was one bar and I hit 3500kbps but on average just the 4g icon is lit and I get about 2000kbps. Also when testing you should tether to a laptop because doing the test from the phone isnt very accurate.

I work in King of Prussia, PA and my 4g signal for the past two weeks has been anywhere from 2 to 3.5 mbps. Inside buildings it is worse. Just remember that when 3g first came out it wasn't as good as it is today. It just takes time for a new technology to become a great technology.

Im getting like 2mbps here in new jersey too...

I hear ya, 4g seems more of a novelty at this point. I love the phone but im tempted to return it and stick with tmobile for now.
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I'm thinking the same thing. Did you port your number?, what happens if you did and you decide to go back?
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Sent via the XDA Tapatalk App

I read somewhere earlier that Sprint was having a problem with the 4g network, a sprint rep told a guy over the phone (yes the are not always right, but in this case it seems to be something going on). Everyone around the US seems to be reporting similar problems with the 4g network.

I'm in Seattle, and when I do get 4G, it's about 1800kbps. In comparison, mt T-Mobile 3.5G on my N900 got about 3800kbps. So far, I'm very unimpressed. Might be taking this thing back if it doesn't get any better.
That being said, the 3G service seems to be very fast and responsive even though I'm only getting about 1000kbps.

as jus10 mentioned, sprints 4g is getting hit extremely hard. they were expecting it and that is why they have not crashed but theres only sooo much bandwidth. so with everyone saying 4g is bad right now, just use wifi for now haha.
we are basically beta testers for 4g. it has never been used in this large of scale. but anyways it will def. get better and better but hey anything faster than 3g is good.

im hoping it gets better cause it saddens me that tmobile hspa+ is faster. as i stated i can can pull 17mbps down on my clear usb 4g stick which makes me think they might need to push out an update for the evo.
I didnt port my number yet cause i wanted to try out sprints network before i commited lol.
also the 4g isnt capped on the down side, only on the up.

What are you guys speed testing with. Also you'll probably see 4g has big advantages on latency and upload speed. Doesn't matter how big the pipe(bandwidth) if the pump (latency) is too slow. Latency will make a big difference in voip and video conferencing. I suggest doing some video streaming comparisons vs. Pure bandwidth tests.
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Sent via the XDA taptalk app from my EVO

donatom3 said:
What are you guys speed testing with. Also you'll probably see 4g has big advantages on latency and upload speed. Doesn't matter how big the pipe(bandwidth) if the pump (latency) is too slow. Latency will make a big difference in voip and video conferencing. I suggest doing some video streaming comparisons vs. Pure bandwidth tests.
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Sent via the XDA taptalk app from my EVO
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Actually Sprint caps upload and latency isn't better than HSPA..
psycho9x said:
im hoping it gets better cause it saddens me that tmobile hspa+ is faster. as i stated i can can pull 17mbps down on my clear usb 4g stick which makes me think they might need to push out an update for the evo.
I didnt port my number yet cause i wanted to try out sprints network before i commited lol.
also the 4g isnt capped on the down side, only on the up.
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When did you hit 17Mbps & is it easily repeatable? I'd just test both back to back in the same area to pin point the problem. Sprint could have the HTC Evo at a lower priority on the network over the data sticks and hotspots.

I can hit 17mbps at my friends house which is about 3 miles from me. tried the evo there and still only getting about 3mbps.

Did a quick test today, 250KBps (2Mbps) down. Thats outside, cuz inside I dont get signal at all... and I thought that Portland, being the most mature city for 4G, would be at least better than that... as someone said above, I also given up on 4G. Tether 3G through USB and I get 140KBps to 200KBps down on my laptop, which is more that enough for emergencies. Otherwise I just use wifi in my house & office. Can't beat 22Mbps comcast connecton
That being said, atm Evo "4G" is just a marketing term, nothing more.

here in Vegas,
This is at my house in whats considered a spotty 4g area. I have noticed over the past couple days the 4G service keeps getting faster. On the first night i was only able to get 2.3 Mbps down.

portland oregon
3g 1.78mb/s down at best
4g 2.89mb/s down at best with full bars

Any PHILADELPHIA updates from EVO owners living in the Philly area? (S, Jersey, Philly burbs, etc)
I am curious about 4G availability, reliability, and speeds.
Thank you.

Houston 4G connectivity issues

Greetings folks, long time no see
Anyone having a difficult time staying connected to 4G in Houston? From my experience so far, all 3 locations I have tried it out... (BB, Work, Home) are all in "In-Building" 4G coverage area. NONE of them can connect "In-Building". If I walk outside, it will connect then drop sporadically, or not connect at all. 3G has connectivity issues as well, but I want to focus on the big selling point of 4G here.
Any other experiences to speak of?
-Rock

Guess I should have posted this in the Q&A. MOD: Please feel free to relocate thread.

I have the same experience in the Memorial City (I-10 BW8 W) and East Katy (Fry) area. I'm happy with the 3g speed for what I use the phone for and have only turned on 4g for testing.

Im guessing it might be an issue with both signals from the towers and radio on the EVO. I have called Sprint to express my disappointment with the 4G service. I hope that HTC will make some magic happen with software upgrades. I also have tried the newer radio upgrade but still have issues once im inside of buildings.

just like when the iphone came out there were problems the same is happening now. i was getting good speeds up until a few hours ago here in NJ. my phone says 3G but im getting edge speeds

Not Houston, but same for me...
I am in St. Louis, and although 4G isn't official here yet (last I heard was 6/21) I am seeing the same thing. Indoors, it is almost a crap shoot.
Outside, it will get one "bar" of 4G... sometimes. Never really solidly locks on 4G.
I think it is an issue with the EVO radio firmware, at least I hope so, because I have the luxury of testing it side-by-side with an Overdrive, and I can consistently maintain a 4G signal of 2-3 bars on the Overdrive, if I put it in the window of my office.
Sadly, the Overdrive is seriously outperforming the reception of the Evo in my experiences so far.
-Rob

I'm in Houston. After doing the PRL update I got great coverage, everywhere except my downtown office (15th floor...so thats to be expected)

had connectivity issues the first day, here on the Northside, but if you update your profile, prl, and take your battery out a few times you may find a change..i did

THIS NEEDS TO BE SETTLED! I think I have an objective view.
I'm in Houston, TX so we have 4G coverage with ClearWire. I got my EVO on Friday, along with everybody else. I went to Best Buy to look at some accessories, while I was there I was chatting with the ClearWire rep running the demo and trying to sign up new customers. He was inside with store with his Clearwire USB dongle and laptop. We decided to run some speed comparisons, so I downloaded 2 speedtest apps from the Android market, one of them being for Speedtest.net. The best speed I got on my EVO with 4G enabled (and 1 bar of 4g) was about 2.25 Mbit down, and 1.1 Mbit up. I ran this test multiple times with me standing next to him, then putting my EVO next to the USB dongle to make sure I was getting the same signal. The rep's laptop, again running the speedtest from Speedtest.net and us using the the SAME servers, he got at least 6 Mbit down and almost 2 Mbit up. The best he got that I saw was like 7.2 Mbit down. He said that earlier that day he got as high as 10 Mbit down.
This is just telling me that it's either the processor that is limiting the speed, or it's the 4G antenna in the EVO. I saw that his 4G signal was pretty good being a bit outside the city, in Katy at Fry Road and I-10. I live just outside downtown I do get 4G inside my home, but again 1 or 2 bars. With my limited investigation I'm going to have to conclude that the network speed is NOT ClearWire's fault, but more like a hardware limitation on the EVO. If someone modded the phone with a better antenna the speed might improve.
About the existing 3G speed and with EVO is WOW! 3G response is soooo much faster on the EVO that it was on my G1. Another comparison is my home AT&T U-verse: I get 5.71 Mbit down and 0.94 Mbit up. I'm trying to think of a way that I can get my TV another way and get ClearWire for home instead of U-verse.

More likely clear is capping us to maintain QoS for direct customers.
Sent from my EVO

Hmm, I'm inside my house on Katy "Fry Rd. @ I10" and have 2 bars. Walk outside the front door no change. Typically outside around the Katy area I get about 2-3 bars.

Grims said:
More likely clear is capping us to maintain QoS for direct customers.
Sent from my EVO
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It's not "Clear" but Sprint is capping for Qos.

nunyabiziz said:
It's not "Clear" but Sprint is capping for Qos.
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Not you're just arguing symantecs

Grims said:
Not you're just arguing symantecs
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Just a little upset for the reason being that Sprint would state that their 4G is 10x faster than EVDO. Taking the lower results of EVDO(600Kbps) and comparing it to the higher 4G(6Mbps). I have yet to see 3Mbps downstream on their 4G network in Houston. I have tested Clear's and Sprint's usb side by side and ofcourse it's only capped on Sprint. So on that point its not the same.

nunyabiziz said:
Just a little upset for the reason being that Sprint would state that their 4G is 10x faster than EVDO. Taking the lower results of EVDO(600Kbps) and comparing it to the higher 4G(6Mbps). I have yet to see 3Mbps downstream on their 4G network in Houston. I have tested Clear's and Sprint's usb side by side and ofcourse it's only capped on Sprint. So on that point its not the same.
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I can see that, but even 3G on this phone seems way faster than other phones. I'm sure it has to do with the CPU beign able to render pages much quicker than previous devices.
That said, my 4G speeds are averaging about twice as fast as 3G

Drove down 45 from the medical center to Spring yesterday and got 4G all the way. As far as the downspeed goes, I agree, it's probably QoS since Sprint's 4G network is still in its infant stage.

Antebios said:
THIS NEEDS TO BE SETTLED! I think I have an objective view.
The best speed I got on my EVO with 4G enabled (and 1 bar of 4g) was about 2.25 Mbit down, and 1.1 Mbit up. I ran this test multiple times with me standing next to him, then putting my EVO next to the USB dongle to make sure I was getting the same signal. The rep's laptop, again running the speedtest from Speedtest.net and us using the the SAME servers, he got at least 6 Mbit down and almost 2 Mbit up. The best he got that I saw was like 7.2 Mbit down. He said that earlier that day he got as high as 10 Mbit down.
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Thanks for this info, I think you are right, something is capping our throughput. I hope Sprint come out with new firmware patch to resolve this. I am not happy with my less than 2Mbit download speed on 4G!

Well, I wish I was seeing the same coverage as everyone else. I can't get 4G inside at all. I got all the updates last week, but see there is yet another PRL update I was unaware of. *Finders crossed.

I don't think wimax will ever have good indoor coverage. The frequency it runs at is much too high.
Sent from my EVO

Since I work for Clear, I can tell ya'll that we do not cap anything. Also, as far as Sprint goes, they just use and resell our service. I will, however, be willing to be that there may be something with the device that maybe a firmware upgrade may fix but honestly who knows.
I have yet to see anyone get above 4mbs on the Evo...I think it has something to do with the device.

And you think you have bad 4G speeds...

Sprint says they have 4G in Boise, ID and the surrounding area including Nampa, which is where I live (About 20 mi. from Boise). I've been running speed test on 3g and 4g everywhere I go. I'm lucky if I even have the dot on 4G unless I'm in a sprint store or LOS of a tower.
So far, 4G is always half the speed of 3G, almost always. The only time it hasn't been much slower is when I was standing in the sprint store.
On 3G I avg. between 150 to 850 kbps down - 50 to 500ish up.
On 4G I've gotten anywhere from 150 to 3000 kbps down. But anything over 1000 kbps down was when I was standing in the sprint store or within sight of a sprint tower.
Ping is 200 at its low and has been all the way up to 800ms.
As far as which sprint servers I'm connected too, they seem to be anywhere from KS to CA and once in a while in ID or CO.
I don't know about you, but this seems to be wayy slower than what the rest of you are reporting as "slow", sadly. Because at this point, 3g is beating 4g and 3g isn't even close to its capasity. (Got 1.5mpbs down on my iphone 3G)
Wifi works great, 5 down, 1 up even with 0 bars cross the house, by the way.
I love the evo and android, and sprints pricing, but even with millions upon millions of iphones out there, att can somehow keep their speeds up.

I'm almost right there with you. I was driving down I-270 in St. Louis with full 4G bars and I was only getting 1.5 Mbps. I get that through 3G!!! So why am I enduring the pain of this battery life when I got the same speed from my blackberry?
Ok...that's not meant to be answered. I really really really love my Evo, but like any mobile device, it has its flaws.

i have a lot of family in both marsing and nampa, too bad they all have verizon, i myself live in fresno tx and area that is supposedly saturated in 4g according to both clear maps and sprint maps and i am not getting 4g at all, on top on that i one main sprint tower down the street and about 6-7 antennas (repeaters) in fresno, for any small town thats overkill and fresno is small i can get 4g if i walk down the street towards arcola (another small town next door) and in the opposite direction towards houston i get 4g but were i live nothing and the speeds....one 4g test says .65kbps up and 125kbps down

I usually get ~3mbs in st louis. I've had 9mbs bursts too.

Be patient..
I recommend being patient. In my area (where Clear has had a presence for while), as soon as the EVO came out, speeds hit the floor. My 3G was handily beating the 4G speeds I was getting up until a couple of days ago. My guess is that the influx of all these Wimax devices hit their network pretty hard and they're still doing whatever it is they do to bring the speeds back up.
On the brightside, I've gotta give them credit for at least keeping it stable. It may have been slow, but it always seemed to work when I switched to it.
I'm sure if it was AT&T we'd be screwed.

TeknoJnky said:
I usually get ~3mbs in st louis. I've had 9mbs bursts too.
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topdawgn8 said:
I'm almost right there with you. I was driving down I-270 in St. Louis with full 4G bars and I was only getting 1.5 Mbps. I get that through 3G!!!.
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I've only tested 4G through I-55 in Arnold and out in Fenton at Gravois Bluff. Moving I've never hit over 2-2.5mb, and stationary outside the Great Escape theater at Gravois Bluff I hit 3mb once. I have NEVER hit above 3, which is kind of a disappointment. It could just be the fact that Arnold & Fenton are both kinda on the fringe of 4G coverage, but still...
I'll be going into downtown Saturday for the Cardinals game and I'm interested to try it out then actually in the city. Hopefully it's a little better. Sprint, here's your chance to blow my mind with some amazing speeds
P.S. @TeknoJnky DAMN! You're lucky with those 9mb bursts! Thats as fast as my cable connection at home! Jealous...

I test my 4G speed, and it's usually 1/4 of the 3G speed, but i download webpages faster through the browser in 4G, despite the lower bandwidth score. It's a weird phenomenon, but another user on PPCGeeks mentioned the same thing.

Coachella valley how slow 3G speeds you gives 4G

Sprint is running currently all of the data traffic on a extremely small amount of servers. This means that everyone that is trying to use the internet on their cellphones on sprint is running on the same highway. So speeds are going to be really slow. What does this mean for us? Sprint is upgrading and testing new 4G towers and servers. This is an internal data BTW. Places like the top of LQ Cove have weak 4G signal and places like the Costco JackntheBox area have strong out door signal. North indio as well as the K-mart area in indio have weak 4G. So switch over to 4G in those areas and test it. Please comment bellow if you have found places with 4G signal in the Coachella Valley. What a coincidence that we are starting to get 4G since before Coachella fest.

What??????

How cool a fellow xda'er in the valley
I live in palm springs and some days get nice speeds and other days... not so nice. Lol. I hope they're gonna bring in 4G soon valleywide! I'm dreaming, but hey...
I figured slow speed was due to them testing the network.

Mark_in_Tulsa said:
What??????
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I think he said something about the Nexus and how Cyanogen is an overhyped rom?

josh995 said:
How cool a fellow xda'er in the valley
I live in palm springs and some days get nice speeds and other days... not so nice. Lol. I hope they're gonna bring in 4G soon valleywide! I'm dreaming, but hey...
I figured slow speed was due to them testing the network.
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oh wow how nice i thought i was the only one in the valley
apparently parts of palms springs and cat city around the 111 area have had 4G since the evo came out

DirtyShroomz said:
I think he said something about the Nexus and how Cyanogen is an overhyped rom?
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yeah thats totally what i meant to say lol

I thought I was the only one too lol
But yeah I used to check all the time for 4G in different parts of the valley but got tired of being disappointed so I quit looking lol... I think I'll start looking again since it's been a while
Sent from my Evo using XDA App

yeah please do i usually have 4g on my phone on constantly but i switched to VR GengerSense rom with no 4G so i cant use it lol which means im stuck at 1X speeds till the tower at indio is back up and running
i was at LQ cove yesterday hiking towards cahuilla and i had the kingdom rom on my evo wich had 4G and i got full archs which was weird lol

Currently in Cathedral City, next to Date Palm, I am getting a fair signal and hitting speeds averaging 125 kB/s down and 15 kB/s up.

4g for the 1st time

so after almost a year i have NEVER USED 4g due to the fact that my state DOES NOT HAVE 4g and im forced to pay for 4g. Well i went away this week and the place im at have 4g, but to be honest i dont see a difference. seems like 3g is just as fast.

Warrior 3000 said:
so after almost a year i have NEVER USED 4g due to the fact that my state DOES NOT HAVE 4g and im forced to pay for 4g. Well i went away this week and the place im at have 4g, but to be honest i dont see a difference. seems like 3g is just as fast.
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What did you expect for $10 . . . .

It depends where you are. South of Boston I pull down 7-14Mbps on 4G vs 100kbps on 3G. Trust me, I can tell the difference. Streaming Netflix is smooth as can be and I can barely stream Slacker radio without pauses on 3G here.

4G is great here, when it is working, but it is sketchy at best as far as the actual coverage here.
Sent from my PC36100 using XDA App

3G speeds, I average 900k-1.7mbps. This was my last 4G speed test: http://i.imgur.com/BSsYE.jpg

I used it today for the first time in Baton Rouge and i got speeds of 6-8 Mbps. I was impressed. I just wish it reached my apt. I was in the car when I did this.

Warrior 3000 said:
im forced to pay for 4g.
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People on these forums pride themselves in not being as "uninformed" as Apple users.... yet we keep having people say **** like this.
You don't pay for 4g.
Whether the phone is 4g capable OR NOT, every new line has this charge.

Depends on the network in your area. Check out the SpeedTest.net app. Here are the typical results I get:
WiFi: 9M Down, 4M Up
4G: 4M Down, 1M Up
3G: 700K Down, 50K Up
A good signal on 4G is 10x faster than 3G and half as fast as my home WiFi. Hope this helps.

its not a 4G access fee, its a PREMIUM DEVICE FEE....which apparently applies to a POS Palm Pre that I wanted to connected temporarily to one of my lines, however does not apply to the TP2. (which is much more "premium" than a Palm Pre ever will be.)
With all of that said, it seems that day by day Sprint service gets worse and worse.
I don't think its just my area, but many others.
In the past 6 months I have spent time in:
San Francisco (where 4g causes random reboots)
Los Angeles (painful, think prostate exam, speeds)
Long Beach (where the 3g is faster than the 4g)
Ventura (average slow sprint speeds, 4g does not work, but appears to be present?)
Sacramento (here I roamed on verizon with excellent speeds)
Elk Grove (the FASTEST speed I have even seen on a cell phone, on of course Verizon) This place was in the middle of nowhere.
Fresno (slow sprint speeds)
Visalia (roamed on verizon, great speeds)
Bakersfield (slow sprint speeds)
San Bernardino(slow sprint speeds)
Palmdale (i live here, slow is not slow enough to describe how slow it is)
Lancaster (slow slow slow)
Tehachapi (fast verizon roam)
Arizona:
Phoenix (slow 3g speeds, occasional slow 4g)
Gilbert (slow 3g speeds) *NOTE* I went to the Sprint store here, it has the best sprint service I have ever seen.
Mesa (slow 3g)
Tucson (slower 3g, almost pointless trying, even on handset)
Tolleson (decent 3g)
Nevada
Henderson (decent 3g)
Las Vegas (decent 3g)
North Las Vegas(decent 3g)
There were many other in-between places, that were of no significant value of information, except to say SLOW SPRINT.
As you can see, I have moved around quite a bit with work. At each location I spend an average of 2+ days in a stationary location. The only thing that is consistent is the fast speed when roaming on verizon.
I have been with Sprint for many years, and I keep hoping things improve, yet they never do. The connections are no better than they were on my Sanyo 5300 tethered.

Houston, TX, 4g is stable and consistently get 4-7M down, it definitely depends on location.

mattykinsx said:
People on these forums pride themselves in not being as "uninformed" as Apple users.... yet we keep having people say **** like this.
You don't pay for 4g.
Whether the phone is 4g capable OR NOT, every new line has this charge.
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Let's cut the rhetoric already. And lets say what it really was and how we got here. I live near Phoenix and unless I want to drive to the east valley or Prescott I pretty much won't be seeing 4G in this area anytime soon. I have come to that reality. But when I bought the phone I was told the $10 in easy terms was for Wimax service. And at that point, living in a population of 4.1m it didn't seem we would be forgotten. Fast forward a year and paying for a service that I have yet to turn on, it is still a 4G fee. And that is simply because my data is the same 3G that my wife's Samsung Moment and daughters BB Style gets. And we activated my daughters BB Jan. 30, right before Sprints Data got upgraded from regular 89 octane to Premium 93 Octane. But for some reason I am not seeing anything Premium about it. So you see, I don't have a new line, therefore I pay a 4G fee, which at the time was "Premium Data.", and everyone else in my family is paying a less than premium data fee. Which is alright, just lets me know my 3G is that much better than theirs.
This is/was Sprint's way of handling a bunch of disgruntled customers and keeping their investors happy. I mean, why would you remove a surcharge? Instead charge everyone a flat rate. Increase profit margin and keep investors happy. It was a class action law-suit just waiting to happen. Charging millions of people for a service that couldnt be rendered.
And if you want to hear it from the mouth of a Sprint employee from when the Evo was released and why the charge was introduced here it is.
This is from John Taylor's blog from May 12th last year. John Taylor is basically the spokesman for Sprint that talks to the press about Public Policy.
" There have been a TON of questions about this monthly Premium Data charge. I hope this will clear things up.
If you buy the Sprint 4G EVO, you have to pay this $10 charge each month. This is specific to the device. It's not related to whether you are using 3G or 4G. It is required if you have the phone.
Because the phone has a faster processor, a huge 4.3 inch screen and an 8 megapixel camcorder/camera, we expect you will be using a lot more data than you would with our other devices. These features will give you capabilities that have previously never been available on a wireless device and we think they provide a premium experience. (Remember, this is the world's first 3G/4G Android phone.)"
http://tech.johntaylor.co/more-detail-on-the-sprint-evo-4g-10month-prem
So you can say what it is now. But it doesn't give a customer that purchases a Samsung Transform 4G abilities and that data is not any more premium for a 3G device anymore the day before or after February 1st when the Premium Data charge for all phones went into effect.
So in closing. We pay for 3G for my wife's and daughters phone. And I pay the Premium Data so that I can have the ability to turn on 4G if I am in a 4G area. Because when I bought my phone under this contract it was device specific.
Thank you for informing me how uninformed I am.
Typed on my CyanoSavaged SuperEvo.