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So about a week ago, my touch screen became unresponsive out of nowhere. It was literally working one minute and the next it wasn't. In that week I've seemed to isolate what the problem is. Whenever i use the bottom 4 buttons (Home, Back, etc..) the rest of the touch screen goes haywire. Sometimes it works but seems to have a mind of its own, sometimes it doesn't work at all. Needless to say this is extremely annoying, as I love this phone. I have not rooted at all, everything is stock. Today I rebooted the phone in a last ditch effort to maybe fix it, but to no avail. I guess my question is, what do I do now. The only thing i can think of is that there is the tiniest of scratches/dent in the screen in the corner of the phone, below the menu capacitive. However the phone had this scratch probably a month before this started happening. And no I do not have sprint's insurance plan.
Bring it to a sprint store you are still under manufacturer warranty.
Sent from my Emotionless Beast Epic 4G via Tapatalk Pro
Warranty doesn't matter anymore, hasn't since 10/23. You'll have to pay $35 and they'll fix or replace your phone. if you want to use the warranty, you send it in to Samsung and wait the 2 weeks for your phone to come back.
Hey guys, long time lurker, first time poster here...
Two days ago, the touch screen and home row buttons intermittently stopped working. I am not sure what triggers it, but the frequency has increased to where the phone is no longer usable from a practical standpoint . Usually turning off the screen and unlocking the phone remedies the problems for a few minutes.
I saw several posts that this may be related to rooting and dropping the phone. I am running stock ROM (never rooted), and I haven't dropped my phone in over a month. I was wondering if anybody has found a fix for this yet other than buying a new phone. I bought my phone used off of eBay over a year ago, so I do not think that it is under warranty.
I should also mention that I did a factory reset which has not helped.
It probably has ssomething to do with the screen getting grounded or not grounded. Like a loose connection or a short circuit. For a while I was having similar problem and found that messing with the little copper connectors on the back of the top half that are exposed when the keyboard is out fixed it. Unfortunatly it was short lived, one day my touchscreen went out completly and I had to take it to Sprint who replaced the whole top half of the Shift. Of course, I had TEP so it was no charge.
Hmm, assumming its just a error with calibration, in mikshifted-G and SS, there is a option to calibrate your screen, this may fix it. You'll need to be rooted for this though.
If its a hardware issue, then, your pretty screwed without a warrenty.
Sent from my Tapatalk Premium app I got for free thanks to getjar!!!
If you have TEP, it doesn't matter how long ago you bought it. Just take it in, they'll repair it no charge.
Thanks
Thanks for the ideas, but unfortunately tinkering with the copper and screen calibration did not help. I think I am just SOL.
Update: Sprint replaced the phone for $35
So I took the phone to Sprint to see what they could do. They opened the phone and tinkered around with something inside (which actually fixed the touchscreen problem but left the casing jacked up). When I asked what was actually wrong with the phone, they said that they did not know. However, they said that they needed to order a part for $35 to fix the screen. When I came back a couple days later, instead of installing a new part, they gave me a refurbished phone with a 30 day warranty.
Although it only carries a 30 day warranty, a refurbished replacement phone for $35 is a pretty solid deal (especially since I'm on contract without insurance or warranty). I hope this helps anyone with similar screen problems.
Glad to hear you got it sorted out. Especially for so cheap without Insurance. Nice
Hi there, my first post. Thank you for all of the great resources and contributions on here. I really appreciate all of this info and enjoy learning more about Android.
I had my 1.5 year old Verizon Note 3 (SM-N900V) that was acting weird so I warrantied and got a new one 2 months ago. It has been working great ever since. I have not rooted the phone or anything, running all stock software, Android 5.1.1. Last Tuesday I pulled my phone out of my pocket after lunchtime (had just spoken to my wife, sent a couple texts, you know the normal stuff maybe 30 minutes before) and it was dead.... I thought it was weird, thought maybe it just turned off o something, battery was about half full the last time I saw it. But nothing, nada, no response from leaving plugged in for a couple hours to charge. No vibrate on power+vol down+home button, not so response no vibrate from power button alone.
I have tried the mje and nc2 unbrick image with Win32Disk imager and am still getting zero response from the phone. Using a 32gb micro sd formatted to exfat. also tried fat 16.
I thought that I read when a phone is hard bricked and you are using the method with the unbrick image file on a micro sd card you will still get a vibrate when holding the buttons down even it the screen doesn't turn on? I am getting no response whatsoever.
I'm def. a newb in terms of my android rooting and flashing ROM's experience, I have only experimented with 2 different phones.
I have a feeling the phone is toast but I'm so confused by how it died... Wondering if maybe they sent me a refurb device when I warrantied it and it was just volatile? I'm also temped to order a new motherboard for it off of ebay but again I don't know enough to determine if it would work or it this is just a crapshoot. I am due for an upgrade but was hoping that I wouldn't have to upgrade for a few more months until the Note 5 drops in price a little, I was even going to just get the Note 4 because it has a microSD slot but it's the same price as the Note 5! I am using my old school Galaxy Nexus for the time being and it's killing me, the thing is a dinosaur!
Any help is appreciated.
Try to change out your battery in case battery is bad. It's cheaper and easier than motherboard swap. It sounds like no power to phone.
Would the battery just suddenly decide to go bad like that?
HueyT said:
Try to change out your battery in case battery is bad. It's cheaper and easier than motherboard swap. It sounds like no power to phone.
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It doesnt seem to be hard bricked. Its sounds like a hardware issue. Like he said buy a cheap $5 battery to find out. And yes batteries do short and die very fast. If it was a replacement phone it was a refurbished one and you never know, that could have been the original problem with your replacement phone. You can get another mobo but you be careful that its doesn't have a bad imei.
If I helped Hit the Thanks Button Like This?
new battery
S2_brickmaker said:
It doesnt seem to be hard bricked. Its sounds like a hardware issue. Like he said buy a cheap $5 battery to find out. And yes batteries do short and die very fast. If it was a replacement phone it was a refurbished one and you never know, that could have been the original problem with your replacement phone. You can get another mobo but you be careful that its doesn't have a bad imei.
If I helped Hit the Thanks Button Like This
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Ok I will try it. Thanks! The reason the battery thing threw me off is because when I called verizon to warranty it, I thought I would have to purchase a new battery because mine was 1.5 years old, but when I put it in the replacement phone (it didn't come with a battery so I had to use the original one) it worked great.
I broke down and bought the Note 5 last week. I like it, but I'm not as impressed as I was when I first got the Note 3. We'll see how it goes but it would be nice to fix the Note 3, root it and try a new rom on it, I haven't done that in a while.
Thanks again!
So I have a note 3 n9005 that is two years old. When I bought it I purchased 2 years of extra waranty (so I had 4 years in total) which also gave me premium service. Means that whenever my phone gets defective and I go for a warranty repair, if they do not fix my phone in 5 business days I get all my money back (the initial price I paid back in 2014). I updated to a s7 edge and gave the note to my girlfriend, but I didn't take good care of the phone: the chrome bezel is all washed out, the screen has a few micro scratches etc. So I'm thinking of intentionally shortening the life of the phone somehow. Apart from the battery, the phone still works like new and it still performs very decently compared to today's standards (kudos to samsung for this durable phone lol).
So is there anything I can do to "brake" my phone, but it would still be covered by warranty?
I'm thinking of running a very intensive app non stop while keeping it charging. Maybe excesive heat will do the job in a week or so...
If it's an accidental warranty, you can always drop the phone and tell them that you accidentally dropped it . OR you can try Hard Bricking the phone after rooting and flashing some wrong bootloader through odin so that the phone doesnt even boot up. After that, just tell the warranty guys that phone suddenly stopped working.
aneeshprasobhan said:
If it's an accidental warranty, you can always drop the phone and tell them that you accidentally dropped it . OR you can try Hard Bricking the phone after rooting and flashing some wrong bootloader through odin so that the phone doesnt even boot up. After that, just tell the warranty guys that phone suddenly stopped working.
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It's not accidental warranty, it's like a normal warranty just extended for two more years. Won't a brick of any kind leave any signs that it was rooted, or the software was changed? If they find out its my fault they'll likely reject the waranty.
lvnatic said:
It's not accidental warranty, it's like a normal warranty just extended for two more years. Won't a brick of any kind leave any signs that it was rooted, or the software was changed? If they find out its my fault they'll likely reject the waranty.
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I accidentally emmc bricked my Note 1 [N7000] before warranty expired, and the phone didnt show any boot screen in any way (Completely dead). And the guys at Samsung changed motherboard (i think). But I was lucky in my case.
I have a better solution to your bezel paint peel off problem. Just buy this case, its really awesome and it covers the bezel and replaces the lame old battery cover with pure aluminium .
Kommandant Case
Or you can use any other case for that matter. In the case of micro scratches on the screen. Suck it up bro, its just micro. : )
Does anyone know how to hardbrick this device without leaving a trace that it was rooted?
Since this thread is basically about committing fraud, I'm afraid it will have to go.
Thread closed.
Hi guys,
Have my OPT since september '15, great phone, but with some issues. About three months ago, I did a screen replacement because I dropped it and got a cracked display. Repair worked fine, until last week. It was in the morning, so my mind wasn't very clear, but I remember picking up the phone checking the time and notifications, and it felt very sluggish. Really didnt want to respond. Then I fell asleep again, and when I woke, my screen was dead. First thought battery was drained, that happens sometimes. So gave it a charge, the red LED did light up during the charge. Trying to boot gives me the vibration and key LEDs lighting up, but no image. I guess it does in fact boot, but I dont have evidence. Getting into Android recovery still doesnt give me image. What could be the problem? My screen repair was months back, would be weird if that suddenly gives issues.. Opened the phone up, all the wire cables seemed OK. Is there a possibility that my SoC / GPU part is fried, or anything like it? I really don't know what to think of it - usually I'd send it back for factory guarantee repair, but since I changed the screen myself my warranty is probably void. Before I start ordering random parts to replace, what tests can I run to find out what the actual problem is? I was planning on using the phone for at least another year, so this is really a bummer..
There's not much you can do, really. Other than connecting your phone to your PC to see it gets detected. Probably a poor quality screen, if it broke down after such a short while ?
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pitrus- said:
There's not much you can do, really. Other than connecting your phone to your PC to see it gets detected. Probably a poor quality screen, if it broke down after such a short while ?
Skickat från min ONE A2003 via Tapatalk
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Hm oke, will try that. So you do think its the screen? But there isn't any crack or visible damage to it, and it should be an official OnePlus part. Isn't that weird?
Not really, I've experienced both screens failing and touch digitizers failing shortly after swapping them, Chinese quality ?
Hm okay. Waited a bit for prices to come down, 40 bucks for a new replacement seems OK. Will order and try that.
Is there any way I have warranty on the first screen I ordered? I mean, if it suddenly stopped working after 3 months its probably not the original part but some cheap knock off they advertised for the real deal..
If it was really cheap, there's probably no headroom for warranty replacements. Also the returning cost usually is really expensive back to China ?