I am putting my problem here as i am a new member.
My PC Suite for X10 was working fine but last week i received firm ware update R2BA024 over the air. After that update, I tried to install PC suite on a new (as i bought a new PC) computer. however, after installation, PC suite gives message for software update, after following all the steps, at the stage where PC suite ask to remove the phone battery for 5 seconds and than connect the USB cable with phone while holding the BACK button, once i follow this step, my computer gets stuck and than i have to re-boot it. I tried installation on a 3rd computer as well to check but problem remains the same. However, if connect to my previous (1st) computer it does not show any message of software update and works well.
Can any body let me know what could be the problem and how i can over come. As presently it seems that I can no longer use PC suite on new computer.
Thanks
Hi.
PC Suite doesn't work with the X10, it's PC Companion you need to install.
lol
XperiaX10iUser said:
Hi.
PC Suite doesn't work with the X10, it's PC Companion you need to install.
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I agree wahhhh Can't stop laughing maybe his new with the android phone lol.... any way your x10 every computer is fine and its work flawlessly..ones u connected into your computer it will prompt u first the sdcard and u will see some option and u can install the pc companion coz its already inside the sdcard ohh
Sorry Guys for my mistake!! Its actually PC companion (wrongly mentioned PC Suite). As mentioned in the my question, I was already using it on a different computer and worked fine. Also i installed update service.
But now on new PCs both are not working. I am sure that there is no problem with the PCs as i checked PC companion on 2 different PCs and problem remains the same. Problem started after upgrade from RF 14 to R2BA024
Thanks for your support again
hi
zurkal said:
Sorry Guys for my mistake!! Its actually PC companion (wrongly mentioned PC Suite). As mentioned in the my question, I was already using it on a different computer and worked fine. Also i installed update service.
But now on new PCs both are not working. I am sure that there is no problem with the PCs as i checked PC companion on 2 different PCs and problem remains the same. Problem started after upgrade from RF 14 to R2BA024
Thanks for your support again
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what os version you have on ur new pc? is it windows 7, vista, xp? my nephew have windows7 laptop wen i plug in the usb cable onto my x10 it detects the new software and it installed automatically,,,, now you ca install pc companion and update service right from ur sdcard
on my laptop i have windows xp and its run flawlessly with no prob.....
I am using Windows XP professional. I have downloaded the latest version of PC companion version 2.00.142 and SEUS version 2.10.7.15. Both works well with my old PC as they were installed before firmware upgrade OTA to R2BA024. But incase i install these on a new PC and connect phone, PC gets stuck during the process as mentioned above.
ahhhhh!!!!! now i know what's the problem you need to factory reset your phone to refresh all the setting and update....but before that you need to back up your data..... go to settings-sd card & phone storage -factory data reset.... it won't deleted mp3,images,
wile the others to be deleted is contact,files, application downloaded, setting from the network but its ok it will prompt you automatically after you reset the phone....
good luck..... cross finger......
Thanks for the support. Just one more question - After Factory reset would i be able to receive again the latest firmware - R2BA024
Ahhhhhhh!! tried factory reset, re-installation of PC companion but problem remains the same. Computer gets stuck
zurkal said:
Ahhhhhhh!! tried factory reset, re-installation of PC companion but problem remains the same. Computer gets stuck
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what is the error message you get from pcs that does not work???
I had the same "problem"... Try this - Uninstall PC Companion > download the latest version (http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pccompanion/xperiax10?cc=gb&lc=en) > Install new version
I donot get any error messags. After pc companio installatjon it says softwafe update is available. But at at the stage where it ask to remove phone batter for 5sec and than connect phone while holding the back button when i do so computer gets hang. I will try to provide screen shots later as well to give more clear understanding
Well as nothing was going well so i decided to go back to my old computer for a try. I uninstalled Companion and SEUS and than reinstalled PC companion on the my old PC. After reinstall Campanion showed the same message of a software udate available here as well. So I started the upgrade process again and it started downloading, installation was also started with out any problem. However, at the installation finalisation stage (very final stage) i would get a an error message that installation was not succesful and to try again. Tried several times and during this try again process I all most brick my phone as well as at one stage my phone started showing yellow Exclaimation mark (I was almost dead) But than lucky the update process completed and phone rebooted succesfully.
So i went back to new my compture to check it their AND every thing was fine there as well. PC campanion is working perfectly fine on it. I also checked it an a 3rd PC also for the sake of checking and there as well every companion worked fine.
After software upgrade, my phone now also has the option of Sync with Sony web as well as before it only showed the option of sync with gmail.
What exactly was the problem!! am unable to sort it out so far. And I wonder what will happen if there is another upgrade available????
Just tried to flash my phone to get rooted 2.3.3 but i can't enter flash mode. I've powered of my phone. Then hold down the "back button" and plug in the USB-cable. The thing is that there is this thing popping up on my PC saying i need drivers for "s1Boot Download", which i can't found (i didn't got a cd with the phone either). What do i do?
First off make sure you have Flashtools Version 0.2.9.1. Then install SEUS this should install the required drivers since SEUS needs you to connect your phone in flash mode the same way flashtools does.
Or go into your flashtools folder then in the drivers folder and run ggsetup-2.2.0.10 and i think that will do the same job?
Or install pc companion off your phone, Settings > Sony Ericsson > Connectivity > Tick the install Pc companion box (no disc came in any box). When you connect your phone to the pc it will auto install pc companion. Make sure to untick after it has installed.
Personally i would install SEUS (to get the drivers) plus if you ever semi brick your phone (unlikely to happen) or you want to reinstall the software (back to stock) SEUS is the best.
Mozza2k11 said:
First off make sure you have Flashtools Version 0.2.9.1. Then install SEUS this should install the required drivers since SEUS needs you to connect your phone in flash mode the same way flashtools does.
Or go into your flashtools folder then in the drivers folder and run ggsetup-2.2.0.10 and i think that will do the same job?
Or install pc companion off your phone, Settings > Sony Ericsson > Connectivity > Tick the install Pc companion box (no disc came in any box). When you connect your phone to the pc it will auto install pc companion. Make sure to untick after it has installed.
Personally i would install SEUS (to get the drivers) plus if you ever semi brick your phone (unlikely to happen) or you want to reinstall the software (back to stock) SEUS is the best.
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Thanks for the quick respons, will try that now! I'll get back to yah!
Or in the Flashtool folder you have drivers folder and install ggsetup this will fix it
yeah i got it, thanks guys
Hey
i know there are a lot of threads about the play not connecting to either but that isnt my problem, it connects to PC companion fine but when i go through the update settings it fine, it powers off my phone but then when i have to hold the back button and connect the USB i get a tripple bong (not the normal connection sound) from the pc and then nothing from either SEUS or PCC but i do get driver popup to install "S1Boot Download" but i cant find anything about a driver
i know this isnt the biggest update in the world but damn it i want it
PC is windows vista
phone current version = 3.0.1.a.0.145
New Version = 4.0.a.2.368
phone is stock
cheers
basically the issue is that i cant connect the play to the pc using the 'hold back and insert usb cable' method when i do connect i get a message asking me to install s1 download driver but this doesnt matter wether i hold back button or search button
hey,
i have an xperia x10a from rogers canada. Once turned on it shows the "sony ericsson logo then goes blank(dark screen)..i cannot get it to connect to seus or pc companion or flashtool as it wont get recognized on the computer (all cables work confirmed and full battery) can anyone help me get it back and up running? thanks
mutigs
reinstall the x10 drivers and the flashtool, also run it as administrator if on w7/vista.
re:
hey thanks for the reply:
how can i install the drivers? currently i cant get it to connect to pc or flashtool or boot the phone past sony ericsson screen.
thanks
Hay,
i tried to reset my X2 and ih stoped at half of the customizing proces. It stayed that way all nigt. Than I hard reseted it again. Now when I try to turn it on is stops at sony ericsson logo. I tried to pres volume down button together with power button and it worked! White screen with SE logo. Folowing instructions from SE PC Companion repair proces, I conected it with PC, and than regognition of new device started. Message apeared "USB composite device driver not found" and PC companion couldn't find/repair it because device was not installed properly. I tried it on 4 diferent PC's, with diferent windows, with latest software and drivers. Any idea what to do? And how can i find SEUS to instal it? I know that there is similar treads but not for this phone. Bad english, sorry.
solved
SEUS found, phone recognised. Yey!
unsuccesful
The Update was unsuccesful! F! What now?
idea? anyone?
hi everyone
I'm facing the same problem, my computer can't identify x2 when I connect it "windows 7 ultimate 32 bit"
it gave me unknown device when I opened the device manager and windows update can't find the device drivers.
what should I do to let it recognize my device in order to complete the update
by the way , my phone is not usable now , it is just hang on windows logo when I switch it on and removing the battery the only way to switch it off
I really need your help guys, I have been trying SEUS for more than week