Data Loss issue - Atrix 4G General

Hello,
Has anyone experienced this issue. When ever I open the android market I lose all data connectivity. The H+ goes from blue to gray and the up/down stream arrows flash periodicly from gray to black. After I close the app anything that requires data does not work. Sometimes it will take 10-40 minutes to regain data. Sometimes it will come back after a reboot. I talked with at&t tech support and they couldn't get the issue fixed. I can't get a replacement due to I bought it off ebay. Also if I downgrade the market app data comes back, but there is no way to keep the market from updating back to the new market, or at lease I dont know how to do it. Just seeing what my options are before getting a replaement. I am running the pudding Official at&t firmware. I did update the radio to the newest radio to see if that would fix it, but no dice. Thanks in advance for any help.

If you search around you'll see this is a known problem. Which version of market do you have? 3.0.27 has this problem, but I hear there is a newer version starting to show up that fixes this problem.

Forgot to mention market version. It is 3.0.27. When I spoke to tech support the rep said they never heard of this issue. I searched around and saw other data loss issues, but didnt see one specific to the market. Thanks for the heads up. Does anyone one know when the new market will be available?

blakkheartt12 said:
Forgot to mention market version. It is 3.0.27. When I spoke to tech support the rep said they never heard of this issue. I searched around and saw other data loss issues, but didnt see one specific to the market. Thanks for the heads up. Does anyone one know when the new market will be available?
Click to expand...
Click to collapse
This issue has been around for a while. Google knows about it and are working on the permanent fix.
AT&T are the wrong people to go to with software issues unless it directly relates to one of their apps or a Motorola app. (Even then they will most likely direct you to someone else).
I submitted this as a bug report some time ago, and Google responded letting me know they were looking at the problem. Version 3.0.27 is 90% stable for me. I do not lose data with it nearly as much as I used to, and putting the phone into airplane mode and then back out usually fixes it for me, and then the Market works fine again.
If you want to use the old Market do the following:
1. Settings > applications > manage applications > all > select Market > uninstall updates
2. Using TiBU or another file explorer freeze Market Updater

go the android apps and games section of xda. they have a 3.1.3 in there. might have better luck. if anything roll back to the old market. (also available in that part of the forum)

Related

Problems Downloading from Market with Epic 4G

I bought my wife a new Epic 4G and she has been having problems downloading from the Marketplace. It seems to be a 3G,4G problem. Even Wifi doesn't start right away, yet does seem faster starting than 3g/4g. It does finally work after about 10 minutes. I know it is a phone problem, not a 3G/4g or Wifi problem, because I have an EVO, and at the same time downloading from the market with the EPIC, the EVO has no problems at all. I do notice once it has downloaded the first item, it seems fine for the rest of the day. The 3g was active before my wife went to the Market to download stuff. She had already received her email, so the connection was there.
Is anyone else having problems downloading from the Marketplace on 3G/4G or even wifi? If so, how do I fix the problem. I do have the latest update installed and it still didn't fix the problem.
The Epic seems to have some issue with logging into Gtalk randomly. I have experienced downloads that wouldn't start myself. Simply opening gtalk will log you in (most of the time) and the download will start almost instantly.
Sent from my wrist watch calculator
Missing Apps
Same issue here. Many Paid and free apps are missing. Bad deal since I need the phone for work and now I can't get my TouchDown Exchange Client working because it lost the key I paid for on the Market
styckx said:
The Epic seems to have some issue with logging into Gtalk randomly. I have experienced downloads that wouldn't start myself. Simply opening gtalk will log you in (most of the time) and the download will start almost instantly.
Sent from my wrist watch calculator
Click to expand...
Click to collapse
For me it is not the issue where the download fails to start (though I have seen that too). This issue is that the apps are "not found" on the market place.
NOTE: I can see the apps from my EVO just fine, just not on the EPIC.
Evo is on froyo isn't it? Mabye they are protected apps and won't been seen unless you are running a phone with Froyo. Unless google hasnt registered I18 as a approved build yet.
Sent from my wrist watch calculator
Interesting... I notice that if I install(ed) a ROM (in this case Epic_Experience_v1.1.3) the apps are missing.
If I wipe the phone and restore a nandroid from a few days ago the apps show up.
Not sure what that means, but at least I can get back to using my email. Still learning all this ROM, Root, Kernel stuff.
CrozB said:
Interesting... I notice that if I install(ed) a ROM (in this case Epic_Experience_v1.1.3) the apps are missing.
If I wipe the phone and restore a nandroid from a few days ago the apps show up.
Not sure what that means, but at least I can get back to using my email. Still learning all this ROM, Root, Kernel stuff.
Click to expand...
Click to collapse
I concur with these findings. I'm running Epic Experience 1.1.3 and if I search Market I can _not_ see such popular FREE apps such as Fandango, Where and Google Places Directory.
No idea why..
Chris R.
There have been several threads about this issue. Google has to take action in the Market to recognize the DI18 firmware as legitimate. (Perhaps Sprint has to take action to goose Google into taking action.)
This same problem occurred for several days after the last update.
See this post earlier at xda.
yeah this is pissing me off considering it all worked just a day ago...
I had my Epic rooted ever since I got it....the last few days it got sluggish and got bricked. I got it back to stock tonight and I can't upload apps either. I'm on the version ending in "7" when I went back to stock...if anyone can offer tips that is reading this would be greatly appreciated!!!
im getting annoyed by this GTalk sign in issue... not only I use gtalk alot but also market won't work without it.
I noticed I get signed off and loose connection almost every time I make/receive a call. Or sometimes just randomly.
Hey have you tried this?? I just did this below....
****UPDATE 4 hours later*******
so after screwing with everything I could possibly (clearing cache, resetting phone, rebooting countless times, etc) I logged out then back in to TALK using my gmail account and VOILA! everything downloaded.

What the **** is wrong with this **** phone

I am on my fourth one (long story -- don't ask). I get this fourth one, everything works fine and dandy for a few hours. Then the same problems that happened to my last one are happening again. Random apps are trying to download and they show up as downloaded "unsuccessfully" and when I try to download apps they are stuck at "Starting download...". I thought this problem on my third Vibrant was caused by me messing around with flashing some custom ROMs, going back to stock, etc. (after the JI6 upgrade via Kies bricked by Vibrant). However, the replacement I just got - one that I have not done anything but rooted - is now having the same problems. Random apps are downloading by themselves only to be downloaded unsuccessfully and I can go longer download any apps from market - they are all stuck at "Starting download...".
So, then I thought maybe it wasn't the Vibrant that is the problem -- maybe it is my sim card. So yesterday I swap out sim cards, and the problems still occur. Maybe it is the JI6 update that is causing problems, or maybe I am just cursed when it comes to the Vibrant but this phone has been nothing but trouble for me since I got it in July...
That said, anyone have any helpful tips on how to get my issue resolved? Otherwise, I am going to call up T-Mobile and move to myTouch HD (when it comes out) or G2 (I really don't want G2 cause of physical keyboard and rootkit).
Sounds like reception problems. It happens every so often to me. Definitely not reason to return the phone unless it happens more often than not. Considering it's your fourth phone...
Sent from my SGH-T959 using XDA App
It isn't reception issues. I have full bars, can surf the Internet, etc. and even tried it on WiFi. There is definitely something wrong. It isn't the sim card (I swapped it out). It isn't my Google account (I tried different ones). It isn't the specific Vibrant I have (I just got an exchange two days ago -- both phones had same problem).
So all I have left is either it is JI6 causing the issue or a rogue app. I just did a factory reset to see if maybe that solves the problem. If it doesn't, well, bye bye Samsung hello HTC.
The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...
user error?
Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App
I think it's user error.
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Chalup said:
The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...
Click to expand...
Click to collapse
I can't be Market. The downloads are working perfect after a reset that took a mere two minutes. Market up and down in two minutes? I doubt it. The real test is to see if it will continue to work, because it is after a few hours that the problems occur.
Syncing works fine all the time, and market works perfect after the initial setup. It is after a while that it messes up... I don't know whats up.
That said, why would I be over dramatizing the problem? To get pitty on XDA?
Sdobron said:
Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.
rogue app. man I was going nuts when I first got this phone, because randomly it would reboot and go into a boot-loop. after trial and error, I found out is was THE Hero of Sparta HD game from gameloft.
I would reformat and install the basic apps first, then the extras, one by one... to see if you have a bad app. Its the only way I got the the end of my problem.
Stock J16 or a J16 build?
Stock JI6 -- updated via Kies.
s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I'm On My Fourth Phone And Its Not My Fault.. (This One Works Fine Now)
First One Was Data Issues
Second One Was A Password Lock Error (Hardware Locked As Well)
Third One Was A Phone To PC Error (Unrooted Stock And Not My Fault Phone Turned Off And Turned Back On And It Was Like That)
Fourth One.. All Fine And Dandy
(Erased by the author)
It's your Google account at this point. Swap it out for another!
Hmmmmmmmm
The Google account may be the problem..... but not convinced I think the statement (user error) look in the mirror is more correct. BTW, I always use wifi in updating it is just easier and faster, I would assume that you re doing the same.
DarkAgent said:
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.
Click to expand...
Click to collapse
yeah. I have the same problem. it seems to be location specific. it sounds dumb but when I'm in the mall area near my house i have all but one bar full 3G connection (and that stays pretty consistent give or take a bar or so) and both market and browser have major issues. if you try a bunch of times it might go through occasionally but for the most part it says I have a great connection but I don't. but when i leave the mall area all is fine again. its a pretty large area about a mile square or so. I also drop calls alot there. its really weird. wifi works fine usually although some public wifi connections have the port you need to download from the market blocked so don't get frustrated if that doesn't work either. internet browsing works fine over wifi though
my wife has the exact same phone and has the exact same problems in that area so I'm pretty sure its not the phone
also oddly I never tried using my phone at the mall before the JI6 update (Which I got OTA not a manual install) so I suppose it could have to do with the update but I cant confirm that.
I can say that my Mytouch 3G worked in the same area just fine (although its been a month or so since I tryed it), so its kinda weird.
s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I second.
Sent from my SGH-T959 using Tapatalk
A little confusing here since you were able to flash custom roms successfully which is much more harder and dangerous for you and most of us here, AND you can't still figure out how to get the market app working properly? hmm..Not to blame directly on you but your case MUST be very rare.

[Q] apps auto update problem on mango 7.5....?

i have focus sim unlocked on att. i don't have any problem in installing apps from market place but i am not getting auto updates for apps. when i search for any app that i already installed , apps that are having updates it shows up and when i click update it updates. but itz painful and time consuming in searching for the updates that i already installed. do any one having similar issue? if there is a solution for this please leave a post. thanks in advance
I'm also having this issue and need help for a solution as well!!
The explanation is simple: the available bandwidth is the same while the number of phones and app checks has increased.
So, this not actually an issue, this happens. If you're mainly using 3G connection, this is to be expected.
3G connection is sensibly slower than WiFi and the number of apps has gone past 30k, thus some checks will time out.
It is recommended that you use USB/WiFi connection to sync from time to tome to prevent this happening very often.
I doubt that's the problem.
My girlfriend also has a Samsung Focus (updated to mango), and we have some of the same apps/games...when one has an update on her phone the marketplace tile alerts her, but mine doesn't show anything unless I search for the app in the market and check it, then it tells me there's an update, not sure what to do.
definitely a big issue... it has been a month since my marketplace has stopped showing any app update already. The updates are there when I manually search for it. It was fine for the past 9 months until now.
Weird thing is both my girlfriend and me are using unbranded Optimus 7, same carrier, same account/phone settings. but she keeps getting new update alert almost everyday, which I did not, even for the same apps.
Tried connected via 3d/wifi/usb all day long, tried guessing and uninstalling app which maybe conflicting, etc... none helped.
anybody else find a fix yet? please share
Still no luck...
Maybe its because I did the force update to Mango (my girlfriend didn't to that and hers works fine) so I have a bad feeling it was because of that, and no one seems to have a solution. I've reset my phone, re-installed apps, etc.

Google Play downloads at crawling speeds

My Google play downloads over WiFi very quickly hit 15mb then at about 18mb there's a slow down and by 20mb I have a crawl in speed if any movement at all. Often I have to toggle WiFi just to finish downloading an app, unless it's under 20mb. If it's under then no problems are apparent. This problem was the same at my work place wifi.
I have now factory reset, and it's frustrating to download anything over 20mb. Nothing has changed. I don't believe this problem occurred before the final updates to the phone, when I transferred from another Android. I had to factory reset and start new without transferring settings due to a screen timeout glitch preventing me from changing dim settings. This makes me feel like it has something to do with the update to a newer build.
I don't seem to have this issue with browser downloads or speed tests. Does anyone have an idea about the problem?
Same issue. I can flip over to LTE and it works fine and then back to WIFI which works for a few apps and then completely stalls again (estimated an hour to download Amazon Shopping).
Just got the phone yesterday, so not sure what is going on or if this is a new problem. Just trying to set it up for the first time.
polskon said:
My Google play downloads over WiFi very quickly hit 15mb then at about 18mb there's a slow down and by 20mb I have a crawl in speed if any movement at all. Often I have to toggle WiFi just to finish downloading an app, unless it's under 20mb. If it's under then no problems are apparent. This problem was the same at my work place wifi.
I have now factory reset, and it's frustrating to download anything over 20mb. Nothing has changed. I don't believe this problem occurred before the final updates to the phone, when I transferred from another Android. I had to factory reset and start new without transferring settings due to a screen timeout glitch preventing me from changing dim settings. This makes me feel like it has something to do with the update to a newer build.
I don't seem to have this issue with browser downloads or speed tests. Does anyone have an idea about the problem?
Click to expand...
Click to collapse
codeworks said:
Same issue. I can flip over to LTE and it works fine and then back to WIFI which works for a few apps and then completely stalls again (estimated an hour to download Amazon Shopping).
Just got the phone yesterday, so not sure what is going on or if this is a new problem. Just trying to set it up for the first time.
Click to expand...
Click to collapse
Try force closing and reopening play store in app settings
aer0zer0 said:
Try force closing and reopening play store in app settings
Click to expand...
Click to collapse
Thanks for the suggestion; however, no luck. Downloaded an app or 2 fine and then hits the 17-18G app limit and comes to complete stop.
---------- Post added at 02:16 PM ---------- Previous post was at 01:56 PM ----------
Just a few more findings...
Switching over to LTE works fine. Plowed through the rest of my Play Store Apps. Switching back to WiFi brought along the same issues again.
Everything else on the phone via WiFi is fine. Netflix, Hulu, everything.
For me, the Google Play Store is the only thing affected.
Thanks.
This isnt an essential problem but a google related issue with the july update
Try turning off wmm on your router and see if that helps. Just remember you did as it may wonk your voip calling when your connection is under load.
Thanks joewoo. Maybe I'll hang on to this phone and keep an eye out for this being fixed.
Codeworks, seems like we have an identical problem. I'll let you know if I find a fix. I'm in talks with tech support currently. Waiting for them to respond to my currently escalated case with them. Let me know what you find.
I'll try the other suggestions.
This is a known issue I've seen others complaining about elsewhere on the web. Common factor for most has been the July security update. I thought I'd try out the Android p beta 2 and it's doing it there as well.
I noticed it takes a long time to start the download. Once it starts it goes normal. It's as if Google is doing some security scanning or WiFi check or reworking the app for your download..... But wasn't doing it on my Moto X Pure with 7.1 yesterday.
Sent from my PH-1 using XDA Labs
I'm seeing this behavior outside of Google Play as well. I can't download any file larger than 25-30 MBs from Google Drive without the download stalling. I guess doing a hard reset won't fix anything so I'm not sure if there's anything to do except wait for the next monthly patch.
grumpygoof said:
I'm seeing this behavior outside of Google Play as well. I can't download any file larger than 25-30 MBs from Google Drive without the download stalling. I guess doing a hard reset won't fix anything so I'm not sure if there's anything to do except wait for the next monthly patch.
Click to expand...
Click to collapse
Or you could completely ignore the post 3 above you where he references WMM and your router...
If what I read is correct... Google did the stupid in prioritizing Android downloads... So your router things it's basically junk, thanks to WMM... Turn it off...
Or don't... I don't really care
What's with the attitude? I missed that. I'm sooooo sorry. Jeez. S8+ works fine. I guess I don't really care either.
I dont think it is a Google problem. When I download podcasts using wifi in Castbox, I have the same issue.
Just installed Android P on my new Essential Phone and the restore from Google Play already takes hours for 120 Apps...
Download of a single App from the Play Store takes over 20 minutes..
rignfool said:
Or you could completely ignore the post 3 above you where he references WMM and your router...
If what I read is correct... Google did the stupid in prioritizing Android downloads... So your router things it's basically junk, thanks to WMM... Turn it off...
Or don't... I don't really care
Click to expand...
Click to collapse
I've tried the WMM, turned it off on my nighthawk router, and it doesn't work.
also this issue also happens on a fresh install of android p
I have lg 5x and ph1. my ph1 has the exact same problem (75k to 18mb fast, then slow, then crawl). 5x has no problem. could be oreo issue?
I do not want to mess with my router since everything else works great. but i might try it. it's not like i'm afraid to but more like a hassle and then i'll have three upset women on my back until it's back up
WMM setting on Asus router has no effect.
Same issue as others reported; anything under ~20MB downloads quickly, past that the download speed is limited to about 100 KB/s.
EDIT: I want to point out that downloading any file, from any server (including e.g. a large document from OneDrive) halts to a crawling speed of just 100 KB/s after about 20MB. I tested my other devices on the same network (a Windows PC and a Moto Z2 Force), and those other devices don't have this issue. There must be something wrong with Essential's last update.
runsoverfrogs said:
I've tried the WMM, turned it off on my nighthawk router, and it doesn't work.
also this issue also happens on a fresh install of android p
Click to expand...
Click to collapse
I had the same experience. It wasn't even enabled on my router. Both my Samsung devices (Tab S2 and S8+) work without issue. I rolled back to 8.1 for other reasons and it's still not working correctly so it may be related to the July patch as others have suggested. Having said that though, my S8+ is on the July patch as well so who knows? Maybe just an Essential issue? Hopefully it will be addressed in the next patch.
I am seeing this issue on AOSiP, not running Essential stock. On downloads (AFH, opengapps.org) and Play Store. And I don't think it has to do with the July security patch because the same downloads on my OP3T (AOSiP w/ July security patch) do not show the same issue.
I can reproduce it every time on the PH-1 when trying to download opengapps using Opera browser. The download is wire speed, then slows to ~100KB/s. Interestedly enough, the downloads from opengapps.org don't seem to have the issue using Chrome (9 of 10 times it is full speed for the entire download).
It seems like it is device related, but since I am running a custom ROM I can't exactly call for technical support. I am hoping someone finds out what the core issue is...
Does anyone know if the baseband was updated in the June/July release?

EvolutionX 5.2.2 keeps downloading "system updates" on the background

Hello everyone,
I have been experiencing an issue with EvolutionX 5.2.2 since a while ago and it's really been bugging me. The OS keeps on downloading system updates on the background by itself, which causes first and foremost huge cellular data drains and massive battery drains, in where it downloaded about 10GB of data in about 15 days and which made my phone go from 100% to 15% in 6 hours with the phone locked most of the time. I have tried disabling all the services related to system updates and such but I still had no luck with it. I'll provide some screenshots of cellular data below, one of the system updates app/service itself (which I couldn't find in the apps department in settings) and one of Firefox for reference. You can see that I can disable all Wifi and cellular data setting for firefox but not for the system updates app.
Link to the images (Imgur)
Ho, buddy have i got news for you. THis is exactly the same problem i had on my MI9T. The cause of the problem is still unknown, probably some google background update ****.
The problem itself is caused by google VPN/DNS service app (they call all that **** app, android auto services blahblahblah. If you pay attention google just auto installs them if you dont pay attention). I am not exactly sure how it is called, something like google DNS/VPN services or something. Its constantly trying to connect to something but cant and just bloody destroys your data and battery life. Started somewhere back in beginning november. To fix it find the service (it can be found as an installed system app) and delete / disable it.
I cant exactly remember how its called so i am sorry that i cant exactly point you in the right direction. But i do know that the problem is exactly the same as mine and that deleting that system app solved it and it did not come back. For now at least.....
I think its called google connectivity services.
romabah said:
Ho, buddy have i got news for you. THis is exactly the same problem i had on my MI9T. The cause of the problem is still unknown, probably some google background update ****.
The problem itself is caused by google VPN/DNS service app (they call all that **** app, android auto services blahblahblah. If you pay attention google just auto installs them if you dont pay attention). I am not exactly sure how it is called, something like google DNS/VPN services or something. Its constantly trying to connect to something but cant and just bloody destroys your data and battery life. Started somewhere back in beginning november. To fix it find the service (it can be found as an installed system app) and delete / disable it.
I cant exactly remember how its called so i am sorry that i cant exactly point you in the right direction. But i do know that the problem is exactly the same as mine and that deleting that system app solved it and it did not come back. For now at least.....
Click to expand...
Click to collapse
Thanks you very much for your feedback. You could have just ignored this post cause in reality you've already fixed the problem but you chose to help instead and for that I appreciate you. I unfortunately do not have that version of EvolutionX, specifically the 5.9.3 Ocean 202111011, got it from this thread at XDA and everything seems to work without problem and even better tha I expected, with no battery drain or constant system crashes so far so I'm really happy with it (it even comes with the stock MIUI camera which I think is really cool) so I definetly recommend this version over the other and I don't really get why they have the other one on the official EvoX webpage. Once again, thanks for the help.

Categories

Resources