Database Users

Phone shuts off when I close keyboard

I took my phone to sprint today. Didn't even turn on before. Now, it turns on, but everytime I close the keyboard it shuts off.

Never open up the keyboard
Sent from my SPH-D700 using xda premium

gtuansdiamm said:
Never open up the keyboard
Sent from my SPH-D700 using xda premium
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Lol. I guess that does work, but its easier for passwords to use a kb.

xboxfanj said:
I took my phone to sprint today. Didn't even turn on before. Now, it turns on, but everytime I close the keyboard it shuts off.
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Confirm it is not a loose battery. Put a thin piece of cardboard between the battery and back cover and try it. This used to happen when I used the extended battery and cover.

kennyglass123 said:
Confirm it is not a loose battery. Put a thin piece of cardboard between the battery and back cover and try it. This used to happen when I used the extended battery and cover.
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I think it is a loose battery, but I'm using the back and battery that came w/ my epic. Any way to tighten it?

xboxfanj said:
I think it is a loose battery, but I'm using the back and battery that came w/ my epic. Any way to tighten it?
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If it is worn it is worn. Try the small piece of thin cardboard like from a matchbook cover and put it between the battery and cover dead center and snap it closed. Should keep it there. You could try with tweezers to pull the contacts out a little but don't recommend messing with those.

Whatever you do don't use glue. You might be tempted but don't. You never know when you need to do a battery pull....
Sent from my SPH-D700 using XDA App

Mine does that occasionally, when I open or close the keyboard very quickly. Try closing it slower so it doesn't bump the stops so hard.

bigray327 said:
Mine does that occasionally, when I open or close the keyboard very quickly. Try closing it slower so it doesn't bump the stops so hard.
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I tend to stop it right bfore it bumps in either direction
Sent from my SPH-D700 using XDA Premium App

Loose batteries are seeming to be come more and more common in the Epics. I bet if you set your phone down a little too hard it'll shut off too, right?
Mine did this. Confirmed it was a loose battery. Placed some folded paper between the battery and the bottom of the phone (not the end with the battery contacts) in the battery well. Never again had the problem.

bigray327 said:
Mine does that occasionally, when I open or close the keyboard very quickly. Try closing it slower so it doesn't bump the stops so hard.
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I had the same problem and easier touch also worked...very frustrating!

Too late. Already took it to sprint and they're giving me a free new one. Thanks for the suggestions though.

xboxfanj said:
Too late. Already took it to sprint and they're giving me a free new one. Thanks for the suggestions though.
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A free what exactly?
Sent from my SPH-D700

I have had this problem on my Touch Pro, Touch Pro 2 and my Epic. Every time it has turned out to be fixed easily by cleaning the battery connections with a pencil eraser. After time, the batteries gain a film of corrosion. This my or not be the problem that has plagued your phone but, it is worth considering for anyone else who runs into this symptom.

ac16313 said:
A free what exactly?
Sent from my SPH-D700
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Free Epic and I have to give mine back and then eventually, they'll probably fix mine and then give that to people.

[Q] Alternative Power On Option?

My phone took a swim in some water unfortunately. Everything about the phone works except for one crucial part. The power button is completely unresponsive. It half worked for a short while but now its completely useless. I had to download an app to turn off the screen instead of waiting for it to time out. I also had to download an app to reboot the phone since its good to do every so often. I'm trying to avoid paying the $100 water damage deductable to get it replaced. Problem is if my phone ever has the battery drained I won't be able to turn it back on. I highly doubt it but is there any other way of turning on the phone without the power button working? Or is it just FUBAR???

lostrudy said:
My phone took a swim in some water unfortunately. Everything about the phone works except for one crucial part. The power button is completely unresponsive. It half worked for a short while but now its completely useless. I had to download an app to turn off the screen instead of waiting for it to time out. I also had to download an app to reboot the phone since its good to do every so often. I'm trying to avoid paying the $100 water damage deductable to get it replaced. Problem is if my phone ever has the battery drained I won't be able to turn it back on. I highly doubt it but is there any other way of turning on the phone without the power button working? Or is it just FUBAR???
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If you can get into download mode and odin back to stock and pull the plug half way thru and take it back to sprint and say it won't turn on because of some update and play stupid they'll replace the phone because its a software issue ie error on their part therefore must replace it. Also I've heard odin3 has the ability to control hardware controls never used it myself
Sent from my OG Epic

Biggoron said:
If you can get into download mode and odin back to stock and pull the plug half way thru and take it back to sprint and say it won't turn on because of some update and play stupid they'll replace the phone because its a software issue ie error on their part therefore must replace it. Also I've heard odin3 has the ability to control hardware controls never used it myself
Sent from my OG Epic
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Don't do this.

algorhythm said:
Don't do this.
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Worked numerous times why not?
Sent from my OG Epic

Biggoron said:
Worked numerous times why not?
Sent from my OG Epic
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Because it's a scummy thing to do and borderline fraud.
Sent from my SPH-D700 using Tapatalk

My recommendation keep a charger close by and start checking the couch cushions every where you go.

Yeah I know anyways try odin3 I've seen a guy with the same problem and he's used that to turn it on.
Sent from my OG Epic

algorhythm said:
Because it's a scummy thing to do and borderline fraud.
Sent from my SPH-D700 using Tapatalk
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Not borderline. It "is" fraud.
Sent from my SPH-D700 using Tapatalk

Zeinzu said:
Not borderline. It "is" fraud.
Sent from my SPH-D700 using Tapatalk
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You and I know this.. But to many others, Sprint owes its customers the sun, moon and stars.
Sent from my SPH-D700 using Tapatalk

Bricked or not bricked, they will refer you to asurion regardless if there is signs of liquid corrosion.
Sent from my SPH-D700 using XDA App

I'll get Odin3 and see if that will work. Now if it does, is it impossible to upgrade and install a custom kernel and/or rom now? I'm still on Froyo running genocide kernel and SFR 1.2 rom.
Obviously I can't do anything using the power button.

I had to give in and just pay the deductable. Not having a working power button is just too much of a hassle especially when dealing with rooting and flashing kernals/roms/etc. Thanks for all the help everyone, I appreciate it.

You can manually control/power on ur phone using the ADB method. You'll just have to download and set up the Android SDK
Sent from my SPH-D700 using xda premium

My n4 died while I was sleeping!

Yep, I woke up to a completely unresponsive nexus 4. Tried charging it and nothing happens. Also tried holding the power button, using the bootloader, but nothing will make this phone turn on.
Noticed just a little while ago that the lense for the camera and flash have collected moisture inside. Could running the phone on battery until it ran out of power create moisture in the phone?
Sounds kinda crazy, but it's the only thing I can think of. There is no other reason why the phone would have moisture on the inside. It wasn't raining, nothing in my apartment is wet, and neither is the outside of the phone.
Was using stock rooted with matrix 2.0 kernel.
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Update 2:
Now the red led no longer lights up when charging. The phone powers on and everything functions except the screen. Even the buzzing from the ear speaker is there like it was when the screen functioned.
I powered it down now in hope that it will work later tonight.

Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app

Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app

There is a similar problem with nexus 7 running android 4.2 .. What that required for correction was holding the power button for 30 or more seconds .. I repeat 30 or more seconds and not mere 5 or 10 seconds . that trick worked for me .. Just give it a try
Sent from my Nexus 7 using xda app-developers app

I already tried that. For now I think I'll have to just let it dry.
I would still like to know why only the inside of the phone has moisture and nothing else.
Sent from my LG-P920 using xda app-developers app

blitz911 said:
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
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Thanks for the wishful thinking, but I don't know how I'm gonna get it replaced if I can't return to stock and lock the bootloader.
Sent from my LG-P920 using xda app-developers app

If it isn't even turning on that might not even be a problem how would they know if rooted
Sent from my Nexus 4 using xda app-developers app

True. I say you put it in an airtight container with some dessicant and see if that helps the moisture. If not, give it a shot and send it back. Sorry to see that happened to a brand new phone.

Spunky_Monkey said:
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
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Looks like somebody touched your phone with wet hands while you were asleep? Lol.

PoisonWolf said:
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
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I don't think so, it's just me and my girlfriend here and we were both sleeping. I don't think that would harm the phone either. Anyway, the outside of the phone was completely dry the whole time. No other areas are affected.
The phone I'm using now is an lg thrill and it's been through rain, snow, left outside and it still works. I don't understand why the n4 would do this just by sitting next to my bed.
Sent from my LG-P920 using xda app-developers app

Spunky_Monkey said:
I don't think so, it's just me and my girlfriend here and we were both sleeping.
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Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?

what about the bag o' rice trick?

Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.

Could it be a battery leak?

Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Sent from my LG-P920 using xda app-developers app

Nuu~ said:
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
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Nope, it was dry in my pocket all day. I even got good battery life at
4hr screen on and ~14hr total. I left it unplugged next to my bed with nothing next to it to see how much longer it would last.
nexgoose said:
what about the bag o' rice trick?
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I just wrapped it up and set it above a warm heater. Seems to have worked good.
Mi|enko said:
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
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It was on the night stand, but nothing liquid was nearby. And my room is always at a constant temperature. Neve had any problems b4 with condensation.
It did have a low battery when I went to sleep and I left it to see what kind of battery drain it would have by morning. I thought only the battery was dead at first, but it's been on the charger now for about 15 min now with the solid red led.
stankyou said:
Could it be a battery leak?
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I don't want to open it and find out if there's a chance it can get replaced.
Sent from my LG-P920 using xda app-developers app

Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2

frigidazzi said:
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
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No screen protector or case, just the bare phone.
Sent from my LG-P920 using xda app-developers app

It would be my guess too that the battery is leaking and just RMA it. As it doesn't power up they will never know you rooted it and they will most likely just trash it.

OP updated.
The phone powers on now and everything functions except the screen.
Sent from my LG-P920 using xda app-developers app

Anyone else having this problem

Ive already taken one gs4 during my 14 day period for it massivley getting hot. Anyone else had this issue
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Kole_Ackerson said:
Ive already taken one gs4 during my 14 day period for it massivley getting hot. Anyone else had this issue
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Mobile devices can get up to 110 degress(or more) in certain circumstances. For example, when playing highly graphical/intense games, while GPS navigating/streaming music, streaming/playing movies, or AC charging... or any combination of the aforementioned.

unremarked said:
Mobile devices can get up to 110 degress(or more) in certain circumstances. For example, when playing highly graphical/intense games, while GPS navigating/streaming music, streaming/playing movies, or AC charging... or any combination of the aforementioned.
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This one is different. Itd get hot to where you couldn't touch your skin to it and then it would shut off
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Kole_Ackerson said:
This one is different. Itd get hot to where you couldn't touch your skin to it and then it would shut off
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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I get that, but that doesn't change what I'm talking about. If you're doing any of the things I've mentioned on the phone, it can get very hot and yes, it will turn itself off to protect itself from overheating. Your car and computer do the same things. Overclocking can also cause the phone to generate more heat than normal.
If you're trying to tell me that you're just talking on the phone, letting it sit idle on your desk, and/or looking at Facebook and you're reaching those temperatures, I A) find that hard to believe B) need to know more information to try and help you find out what's going on.

I get your trying to help me and I realize that but your firdt assumption in 100% correct. Yes. I find it hard to believe to but thats what happened
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Did you ever try turning off wifi, Bluetooth, GPS separately to see which is causing the heat up. That level of heat sounds like a defect but it still would be isolated to a particular component. Should have checked the battery too.

hamzer11 said:
Did you ever try turning off wifi, Bluetooth, GPS separately to see which is causing the heat up. That level of heat sounds like a defect but it still would be isolated to a particular component. Should have checked the battery too.
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I did all of those to an extent and it would drop in heat a little but still be almost unbearable. And I did aquire a replacement battery from att and it did not change
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Kole_Ackerson said:
I did all of those to an extent and it would drop in heat a little but still be almost unbearable. And I did aquire a replacement battery from att and it did not change
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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You got a replacement, correct? Is the new one okay? It could have been a bad module or a bad contact not conducting properly. In any case it does seem like a rare thing. I actually love how this phone doesn't get very hot.

hamzer11 said:
You got a replacement, correct? Is the new one okay? It could have been a bad module or a bad contact not conducting properly. In any case it does seem like a rare thing. I actually love how this phone doesn't get very hot.
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Yes I did. And this one is running perfect so far
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Screen jitters, force GPU?

So I rooted and froze all I felt comfortable with (almost all of the bloat and non used) and seemed to have a few more moments of jitters. I thought it was my fast moving in and out of apps, or my games causing the hardware to stumble, but now think its totally hardware.
My question is, after switching to force GPU settings in developer options, has anyone noticed it stopping? Or at least a marked decrease in episodes?
Disable HW overlays and force GPU rendering of 2d being the two options I'm using. I just started last night and already I'm noticing things seem much snappier and no stutters.
Sent from my XT907 using xda premium

8on3s said:
So I rooted and froze all I felt comfortable with (almost all of the bloat and non used) and seemed to have a few more moments of jitters. I thought it was my fast moving in and out of apps, or my games causing the hardware to stumble, but now think its totally hardware.
My question is, after switching to force GPU settings in developer options, has anyone noticed it stopping? Or at least a marked decrease in episodes?
Disable HW overlays and force GPU rendering of 2d being the two options I'm using. I just started last night and already I'm noticing things seem much snappier and no stutters.
Sent from my XT907 using xda premium
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I did not have force GPU selected. I just turned it on and will see if it makes a difference.

scottjb said:
I did not have force GPU selected. I just turned it on and will see if it makes a difference.
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Yeah I noticed a jitter now and again, seems it was more placebo than cure. The setting did make the phone a little faster in response though.
Sent from my XT907 using xda premium

8on3s said:
Yeah I noticed a jitter now and again, seems it was more placebo than cure. The setting did make the phone a little faster in response though.
Sent from my XT907 using xda premium
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Been running it with the force GPU on. I still see the problem but I don't think I see it as much.
Sent from my Nexus 7 using xda premium

I think its definitely a hardware issue. Seems like most people report it after they flash a new ROM, stock based or not.

i kinda like the jitters
makes me think im having a flashback

uthkuknwme said:
i kinda like the jitters
makes me think im having a flashback
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Lol well that's one way to look at it.
Sent from my XT907 using xda premium

viper74656 said:
I think its definitely a hardware issue. Seems like most people report it after they flash a new ROM, stock based or not.
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Guessing so then, well screen shakes aren't enough to hate this phone anyways, it's too smooth.
Sent from my XT907 using xda premium

8on3s said:
Lol well that's one way to look at it.
Sent from my XT907 using xda premium
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honestly, i thought it was me until i saw someone mention it on here, like an eye twitch from trying to focus (i have double vision)

uthkuknwme said:
honestly, i thought it was me until i saw someone mention it on here, like an eye twitch from trying to focus (i have double vision)
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Oh, that doesn't sound like a fun situation. Man the worst situation I had regarding any eye twitching, I was working swing for a few months
Sent from my XT907 using xda premium

8on3s said:
Oh, that doesn't sound like a fun situation. Man the worst situation I had regarding any eye twitching, I was working swing for a few months
Sent from my XT907 using xda premium
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i just have prizims in my glasses, but sometimes when they get tired my vision splits and i have to reposition them. i wish i could wear contacts, but i bet contacts with prizims would be huge

uthkuknwme said:
i just have prizims in my glasses, but sometimes when they get tired my vision splits and i have to reposition them. i wish i could wear contacts, but i bet contacts with prizims would be huge
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And uncomfortable I'm sure. I can't stand wearing my novelty lenses for Halloween for more than a few hours, lol, I know not the same but the best I have to compare to.
Sent from my XT907 using xda premium