Related
(Appologize made new thread ... new to forum) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new ROM (sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load. I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seems to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early ROM WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for something that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer
Sprint Touch WM6.1 Killed Exchange mail, Calendar; Skype not working
I upgraded my Sprint Touch to HTC official WM6.1 last week, it went smoothly and I liked the GPS and Rev. A speed!! However, it also killed the working Exchange sync with my company server, which was working on 6.0 ROM. I troubleshot with our IT with a Mogul and with his account on the Touch and finally narrowed down to the culprit--6.1 ROM on Touch (6.1 Mogul ROM has no problem). Another thing that is not working is the Skype, even with the 2.2.0.45 which Skype claims working with WM6.1--no sound after the first ring, even the Skype test call. Can someone share their experiences on Touch or any tips to get these two to work on the 6.1 ROM-- I do not want to give up GPS and Rev.A. Thanks.
Mogul clarification
Thanks for the feedback .... I think I was not as clear as I should have been
On my mogul, I can get the activesync/ exchange to work for email only. If I check cal, tasks, or contacts.... and If under acticesync / menu / options ... I check cal, tasks,or contacts ... and try again I get the infamous 0x8503001C support code.
Reading MS blog someone indicated that WM6.1 is very picky? ... and to try deleting cal with data etc. I limited my cal to the basics still no luck. Deleted all tasks and contacts except one each ... still no luck.
I think my first post was a little confusing in this regard.... (clarifiation) ....I can sync the email with exchange but as soon as I check other options ... or those options by themselves ...0x8503001C.
Thanks,
Scurfer
ive never had a problem with syncing everything on exchange with 6.1, im using DCDs roms, theres plenty of info here on how to use custom roms, so look around
A properly configured exchange server will have no problems syncing with the new rom... i do it all the time..
I would recomend working with your it staff rather than sprint or htc because the problem is most likely with the exchanfe server..
If you want to test it to make sure. I would recommend getting a free account at mail2web.com... they offer free exchange service and if it works with them you have something to show your exchange adim...
Well, ...I appreciate the confidence in the MS sprint WM6.1 ROM however,
... as well as the advice about our IT. The simple fact is we have thousands of employees and the exchange server is not restricted to an employee with the appropriate access rights however, it is unsupported, unless you are a very high level person within the company so while us peeons (pissed on) can have access ... if we have proplems we are on our own....
The simple fact is it (all) worked untill the 6.1 upgrade to my Mogul two weeks ago. There are probaly 50 Moguls with VP/Dirs. I imagine that they were all purchased with 6.0 ... they have no camera I'll never know for sure. Mine may start working properly the day IT has a problem with higher level employees devices. In this age of cost cutting IT assistance ... I am far down the food chain. I may be mistaken about this forum ... I really thought I might get some help here ... so far nothing ...
About the cooked ROMs I have considered but I find Imyself caught in some of the lingo and cautions through 2years of posts as an example:
o My ROm is 3.56.651, there have been posts indicating that you should not try to drop lower that 3.35 ??? I had found a ROM that is suppose to be an official ROM .....RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_A
o THere was another post that gave about 30 steps usung special unlock an relock instructions as wel as reg editing and subsequently, several post about bricked phones.
So does anyone know if the referenced 3.35.651.2 is the ROm upgrade before mine. I may become more adventurous as time goes on ... but I'm just trying to get back to the ROm that I had three weeks ago that worked so well with exchange and active sync.
o Does anyone have any clear instructions that would enable me to get back ... I'm on the go so much at work that the push email was a huge benefit ...also being on the run and knowing when a meeting got tossed in my lap helps me schedule my time, updating tasks was great, contacts. That is all gone.
o Does'nt anyone find it strange that this all happen with 6.1 and no other changes?
o This is also not an issue of settings for the server I can still hit it ... I just only can sink my email and once again , not cal,cont,or tasks.
o Doesn't anyone fnd it strange that I can access my email and sync but cal, contacts & tasks do not.
o I can appreeciate that there are a large number of people that are just fascinated by more and more technology ... but all I wanted is my outlook completely back... THe attraction of technology got me in this mess because the Sprint TV like a great addition
Trying to "GO BACK"
As posted yesterday there are several confusing aspects for me involved in going back to a previous ROM .... based on the posts through the last 2 years in this forum
1. Is the ROM I posted above (previous post) the last official ROM before the infamous 7/21/08 post by HTC that gave the speed increase and Sprint TV? If not what is it and where can I get a copy?
2. Is the Titan ROM update utiity,relocker and unlocker posted in XDA wiki the latest if not what is?
3. In previous posts there are at least four ID/PINs that you should capture from your phone in case you get in trouble. How to get these?
4. What is a good utility I.e. Reg editor to use? Will this give me the above ID/PINs? I do not mind spending the money if it gets me out of this mess
5. Another post indicates that you should first unlock ... uninstall the previous ROM? (maybe I'm misunderstanding) then install an appropriate radio by itself then stop the sprint autoupdate before go forward ... relock soft reset, unlock then install the desired official ROM update stop the auto update, then relock. The inferernce is that subsequent future ROM updates will be OK true?
6. If the phone is left in an unlocked state then you try an official additional update does that cause an issue? I have heard that this does ... reading other forums.
7. So is anybody in this forum experienced enough to answer these questions without quessing or shooting from the hip? I'm sure that I am not the only one that would find these answers invaluable.
Assuming there is someon in XDA like that, .... I would greatly appreciate your assistance.
Thanks,
Scurfer
I have a 6.1 Mogul with the newest stock rom and have no problems at all with EAS and sync of email/contacts/calendar. Worked great before the rom update too. Unless you setup activesync on the mogul to only grab email, I can't guess what changed for you.
Active sync/exchange server
Well, I'm starting to believe that you are correct & no, I did not only request email (though I realy do thank you for making the suggestion...). After a lot of checking I believe that this is related to SSL and certificate chains. Because tasks, calendar, and contacts are closely tied to GAL (global address list) and email in some cases will work without it. I.E. if the SSL certificates are only partially recognized, this can apparently happen. The reason they can be only partially recognized is if there is an intermediate SSL certificate. I do believe that WM 6.1 is, as I said before, more Picky...
An intermediate certificate creates a SSL certificate chain that has to be honored. So far I have found that the only practical way to handle this is through XML and a _setup XML file. This in turn has to be put into a CAB and later installed in the CE registry. I have spent many hours trying to understand these processes and get the proper programs. Some from Microsoft for identifying the chain, others for making CABs, being able to view and chage corectly XML and appropriate tools.
Because this operation changes the registry and if not done correctly, it can turn the phone into a brick, I also needed a program that can make a restore. The new SKtools can do this it is a great program with many optimizing features; I highly recommend it after trying several others in the last 2 weeks. The best $20 I have spent in a long time... too bad it will not make CABs.
So finally, I'm able to make the XML file, just got to the point where I understand the CABs, have a way to restore the registry and about to give this a try.
I appreciate your feedback but I am disappointed that there seems to be so few people, other than yourself, in this forum that are willing to dig a little deeper and help some one out. While it is true that it is likely that WM6.1 is just fine (probably more picky), I have had to run through this completely on my own ....
I still have the questions I asked about what was the previous ROM and programs that can unlock/relock, the impact of locked and unlock status on adding a new programs ... earlier in this post ... still unanswered ... Maybe everyone that really knows about phones went to another forum???
I'm close to getting this and I'll post the solution ... and programs required, however, I would really like to get my other questions answered and some feedback from a senior / expert member.
Thanks,
Scurfer
Scurfer,
I'm a network admin for a rather large organization and when issues like these arise with our PDA's/Pocket PC's I usually have the user use their PC to access our Outlook Web Access so they can install and save the certificate on their PC.
Then once they have a copy of the cert, export it to a file (if necessary), copy it over to their PDA/Pocket PC and install/import the cert on the device through the cert program within the device. This has solved almost all of our syncing issues in the past.
I too have a Sprint Mogul 6800 with the newest rom (I wanted Sprint TV and faster speeds too) and following my instructions above has allowed me to sync with our Exchange 2007 server and receive all email/contacts/tasks/etc. I was browsing these forums actually looking for a fix to my HTC home plugin issue which I finally found...thankyou forums....so I figured I'd give you my 2 cents.
Sprint WM6.1 Rom Activesync Exchange Server
Thank you for your feedback. I had tried something similar using the WM forum SSL XML chain saver. I noticed an improvement when using the XML but not completely resolved... I could only hit & sync email. I could at that time hit the OWA directly with my PDA which I could not do before ... so you may be on the right track.
I noticed that we have many more certifiates than the two that the chain saver grabbed. It is possible that installing all of these intermediate certs and related Roots may do the trick, .... However ...
A recent update from me is that I was getting so close to my 30 days with Sprint that I had to push for and got a new phone from the repair center. This phone is at the WM6.0 level and I immediately hit the server downloading email, calendar, contacts but could not sync tasks.
Our company has thousands of employees and they are very slow to upgrade anything ... when I checked we are using 2003sp2++ (holdctrl&rightclick outlook icon).
I believe it is true that wm6.1 works well with 2007 exchange. I do not think it works well with 2003sp2++ here's hoping our poorly manned IT group gets it together at some point and nstalls 2007. It took them many years to change Access over.
So I'm going to close this thread as resolved (and open one to try and get this task issue resolved on 6.0). Contacts and tasks share the same categories in WM and theoretically in exchange / outlook. However, for some reason I cannot remove categories in WM6.0. My thought is that if I have a small number of items that cover the total range of my three catagories ... in both WM & Exch ...may be it will start to sync tasks .... but it did not ... any tips would be appreciated
Once again we are not prohibited from the access ...it is just not supported.
Thanks again to the people that were not so quick to assume that there is no problem .... the Sprint techs now have many, many complaints. About 6.1
Finally though there is that wild card ... what is Sprint adding / removing as an example … they pulled out the folder manager inWM6.1 it is necessary to edit the registry to add it back in (check the web for how to). what else got changed? Looking on the web there are many more Sprint customers with the issue....
Resolved WM 6.1 Sprint, HTC ROM killed Activesync & Exchange
Thanks, I'd like to provide an update... Thanks for the cert info but this last week I was able to get a phone from Sprint with a 6.0 ROM. Well Guess what ... exchange worked perfectly no importing of certs required ... just my base server information. This brought me back to where I was four weeks ago. Unfortunately, I have had to go through several of 6.0 reman phones because of poor repair by whoever Sprint has outsourced that task to, unstable operation, stuck buttons, keyboard that does not work (I'm imagining a cage full of monkeys doing the repairs). You would think that they would ensure that these phones, which are going to already potentially dissatisfied customers, would be given a good look over.
I hear Sprint is strapped for cash but this seems the wrong place to cut cost. The adage in business is that one dissatisfied person tells 4. Satisfied customers tell no one unless asked. Very satisfied people only tell 2. Therefore, dissatisfaction spreads at a rate of two to one. (this is often highly exaggerated by dissatisfied people) but two to one seems the actual case substantiated in business articles. Sprint has new people at the top ... maybe some of them have time to read the blogs, the old ones just wanted to play Monopoly. The moral is you do not have to piss off many people to lose market share.
The good news for Sprint is that, during my weeks of trials and tribulations, I have never met (I must have talked to 12 techs and supevisors) so many people that were honestly concerned and trying to help. So, I would lke to apologize for a comment I made earlier in this thread. There are actually a lot of caring techs there at Sprint
The bad news is that they do not seem to have a swat team that can stay ahead of these issues and communicate with their techs. Poor communication with their techs.... 12 techs and supervisors … twelve different stories.
But one tech supervisor and his manager went out of their way for me today … I heard today I may actually get a new 6.0 phone out of the box, so I’m going to fade away ... happily with my WM 6.0 phone. Because these two tried so hard for me … I’m back in the Sprint camp ... very satisfied with the effort these two made. That makes the difference … the people that try … I was a Verizon customer for many years (they are the kings of indifference), then T-mobile the last two … I could never get anyone at T-mobile to call back so, the people at Sprint seem to really care …. That works for me.
One final thing ... for anyone stuck in nearly the same spot. Initially, I was trying to also get Tasks synced. I finally found out that this is not supported for activesync 4.5 and exchange 2003 sp2 (not sure about 2007). Tasks will only sync with ativesync 4.5 and your desktop. A little know fact … sprint techs….or HTC techs or anybody else I talked to …did not know … dug it out of a WM blog the Windows Mobile team did not think this was a priority.
Really makes you think ... a lot of MS people just working on the desktop ...writing code ... out of touch with how business people work.
Once again thanks to everyone that tried to help
Scurfer
Any Have The Sprint Mogul 3.35 ROM?
I too loaded the new 3.35 ROM for the Sprint Mogul and I cannot access the internet using EVDO. I called HTC and they say that they do not have the old 3.35 ROM. If someone has this, could you please post it or e-mail it to me at [email protected].
Thanks
Updating with NEW ROMS
AKIran, My issue is likely different than yours. However, I may have info to help you. You mentioned that you cannot connect to the Internet. My issue was about Exchange Server. But if it is only cannot connect to the Internet and you put a new ROM in check this.
These may be named slightly different for your phone.
Open the settings icon, go to the connection tab, Then go to and open the phone Icon... Then, go to Services. Pick the Internet. There is a setting for ID passcode and domain. If these are blank then this is your problem.
This is because you do not need the internet to use your phone but you need the Sprint PCS service to contact the internet it is you ISP. A warrning that you cannot to Sprint PCS likely comes up when you try the Internet then times out.
This info gets wiped out when you phone has a hard reset or a new ROM Maybe because of Sprint or HTC not sure....
The Domain name is left blank, ID and passcode are unique to you ... and your account. ...
Call sprint technical support ask them for your unique ID and pass code it will likely be something like.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email passcode
"firstlastname###@Spprint.pcs.com"
so the ID for trhe Internet access is
"firstlastname###" all this with no spaces the ### is a number that is appended to your name by Sprint
and then a pass code
###### a combination of chars&numbs
and no domain name. Enter this info then restart your phone or however they tell you to do it.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email pascode
From their standpoint they do not care about the new ROM...
Sprint is going to discontinue email at the end of the year ... somethng about server space. But they are a litle trapped because of the above...
Keep in mind that you can only upgrade and cannot down grade without being quite a hack ... far beyond me .... hope this helps. Also if this does not do it you may have to have them unlock the phone and set up aditional info.
I tried very hard to get my old ROM from Sprint it is SOP for them & their dealrs to not keep old ROMs.
Scurfer
I just got my new HD2 this morning, previously I had a G1.
when I ordered the HD2, i specifically asked how i should move my contacts, since the android phone stores everything on G-mail.
they guy told me to download T-MOBILE MYBACKUP.
and do the back up.. yadda yadda long story short.. it doesent work with the HD2 according to them..
so they told me to go through active sync.. and on the first screen enter a server of m.google.com.
well the first screen doesent ask for a server address, it asks for an e-mail address.. well they have no idea about that.. so they just told me to put in my g-mail address.. but stressed that it needs to be @googlemail.com not @gmail.com.. ok whatever..
next I got to the screen THAT DOES have the server which i did put m.google.com, and my gmail password. Ileft domain blank as directed.
I hit finish, it said syncing, then pops up a screen asking that I "correct my exchange server settings"
the only "settings" i know of are my user name and password, which are correct (check on PC).
their next excuse.. errr Idea is that since the phone i new i need to let it charge for 4 hours... that's right, she just blurted that out, almost like a spasm.. I told her the phone is currently ON the charger.. soo.. yea
next she says "well it still shows your on your "old" internet plan, and the new one will not take effect till tomorrow, but its a 2 to 48 hour window on that, so thats probably why it wont sync..
to which I replied "its saying the server info is not correct, what does that have to do with my data plan?"
"oh its weird how all that works, but just wait and see and if by sunday its still doing it, call us back"
I feel like a dumb guy who is also the smartest guy in the room.
The bad news: T-mo employees don't exactly know a whole lot on average when it comes to the higher-end phones in particular. They just don't have nearly enough training on them.
The good news: You've got us now, and don't have to ask them questions like that any more
our boy snarksneeze put together a great guide to syncing with your google contacts on the HD2...have a read, I think it'll get you to where you need to be:
http://forum.xda-developers.com/showthread.php?t=678339
Use Outlook on your device following these instructions. Make sure Task isn't check.
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
The initial setup may take a couple of minutes before the download starts but it will.
Wingnutt said:
well the first screen doesent ask for a server address, it asks for an e-mail address.. well they have no idea about that.. so they just told me to put in my g-mail address.. but stressed that it needs to be @googlemail.com not @gmail.com.. ok whatever..
Click to expand...
Click to collapse
forget this. your email is your google email address. if it's [email protected] then that's what you put in. forget the googlemail stuff.
OK, so this is more exchange oriented than HD2, but perhaps somone might be able to help on this.
My IT dept. are being a bunch of douches. I pissed them off when I first started work having been in IT myself at one point in life ranging from desktop support up to MIS Director and let's just say I stupidly corrected some things and thwarted a few Draconian security efforts now and then on my new job. Very stupid of me as I know what happens when you piss off IT.
Anyway, I have been dying to set up push email, but they state that they are working on policies for this.
BS.
Is there a way to, through some discovery process, "discover" the exchange name so I can set up push email? This is killing me as one of the reasons (among many) that I waited to buy an MS superphone was specifically for this purpose!
Thanks in advance.
Dude, never piss IT off...
Dude, I work in IT. You have done something that most people mutter under their breath. Anyways, I will try to help as much as possible.
Now for the exchange server address do you by any chance have an Outlook Web Access address i.e. my company uses as the webaccess for outlook on the go.
https://webmail.acme.com/owa/auth/logon.aspx
so for my exchange setup I used "webmail.acme.com" in my activesync on my phone and checked the ssl thing.
Also the webaddress used above should have a proper SSL cert. and not a wlidcard one (google it).
Let me know if you have any more questions.
f_v_man said:
Dude, I work in IT. You have done something that most people mutter under their breath. Anyways, I will try to help as much as possible.
Now for the exchange server address do you by any chance have an Outlook Web Access address i.e. my company uses as the webaccess for outlook on the go.
https://webmail.acme.com/owa/auth/logon.aspx
so for my exchange setup I used "webmail.acme.com" in my activesync on my phone and checked the ssl thing.
Also the webaddress used above should have a proper SSL cert. and not a wlidcard one (google it).
Let me know if you have any more questions.
Click to expand...
Click to collapse
Trust me...I know. Having worked IT for 20+ years...I know.
So my company uses:
https://mail.xxxx.com/owa
As far as I am aware that is is.
I am not following the rest of what you have written though.
What do you mean by a "proper SSL thing?"
Camusa said:
OK, so this is more exchange oriented than HD2, but perhaps somone might be able to help on this.
My IT dept. are being a bunch of douches. I pissed them off when I first started work having been in IT myself at one point in life ranging from desktop support up to MIS Director and let's just say I stupidly corrected some things and thwarted a few Draconian security efforts now and then on my new job. Very stupid of me as I know what happens when you piss off IT.
Anyway, I have been dying to set up push email, but they state that they are working on policies for this.
BS.
Is there a way to, through some discovery process, "discover" the exchange name so I can set up push email? This is killing me as one of the reasons (among many) that I waited to buy an MS superphone was specifically for this purpose!
Thanks in advance.
Click to expand...
Click to collapse
Even if you figure out the proper address and domain name, there is a good chance you will need a security cert Cab to run to allow you access which must come from your IT dept.
Why not just take this to your boss and tell them you want work email on your phone and have he or she force them to set you up? If your boss isn't down with you having work email on your phone, then IT isn't going to let you anyhow...
I appreciate all the responses.
A couple of points to address:
1. I got it to work no problem.
2. I erased the profile and am going to wait for them to give me the green light/red light.
I am second in command for my satellite office.
I am the assistant program director for a FQHC (Federally Qualified Healthcare Center). We are JCAHO accredited and long-standing.
We have to play by some very serious rules according to the feds and HIPAA is always looming large.
When I put a small applet on my computer to stop the screensaver from engaging (since they took away our privs to be able to just change the setting) someone ratted me out and I was told that it was "HIPAA" policy.
Having been a privacy officer myself I assured them it was not HIPAA policy.
They then noted that it was company policy.
Long and short of it...I am going to have to wade through the BS.
Supervisor is here!
Gotta go!
Hi.
(stupid me, the post title should read bcc not bbc!)
I've searched around for this but I can't seem to find anything. I recently switched from my trusty Touch HD (winmo6.1) to the Desire HD. I have a MS Exchange (2007) account and was hoping having Android might solve the issue of read receipts being automatically sent out. Whenever I read an email sent to my Exchange account where they have asked for a read receipt, the phone automatically sends the receipt. On Outlook or Thunderbird it always asks you (well it does if you set it that way). I really don't want receipts being sent out without my permission as it's a bit of an invasion of privacy. What happens if I wake in the middle of the night and happen to read some email- I don't particularly want my clients knowing I am reading emails in the middle of the night! There was no way of resolving this on WinMo but is it possible with the HTC Desire HD?
The 2nd question is still email related. I have multiple email accounts which all get sent to my Exchange account. This is fine, but if I want to reply from one of those email accounts then this is more difficult. The only way I could think of was to set up the other accounts as imap/pop3 accounts so that I can at least reply from them. The only thing is I don't want it to download all those messages again. there doesn't seem to be an option to not automatically download emails to an account (so you can just use it for sending email). Am I missing something?
Finally, it's great that HTC have given an option to automatically bcc yourself, but it's not anything more than that. I assume it emails the email address for that account, but I want to send to a specific email address which I have set up. Is this possible?
Thanks again!
Sooooo..are you 100% that you did a research on your topic?
http://forum.xda-developers.com/showthread.php?t=797733&highlight=Exchange+issues
Plus I do know there's a thread at the very top dealing with "Issues for this device" :rolleyes
Not trying to be a jerk but please go to those threads and communicate with your fellow XDA members to find a solution for your issue.
Cheers,
M_T_M said:
Sooooo..are you 100% that you did a research on your topic?
http://forum.xda-developers.com/showthread.php?t=797733&highlight=Exchange+issues
Plus I do know there's a thread at the very top dealing with "Issues for this device" :rolleyes
Not trying to be a jerk but please go to those threads and communicate with your fellow XDA members to find a solution for your issue.
Cheers,
Click to expand...
Click to collapse
Yes, I am 100%. I was aware of the Exchange 2010 thread, but it's not relevent to my question. I use Exchange 2007, but my question referrs to being able to send to a specific email address on bcc, being able to set other accounts not to download email (so I can use them only for sending), and about read receipts.
Perhaps I should have posted this in the questions and answers thread at the top, but I thought it would be ok to post a new thread.
I'm still new to this forum, and to be honest I'm always a bit wary of posting something in case I get a "use the search facility" type answer. I do understand it's important not to clutter up things in the forum, but we don't want to scare off the newbies do we?!
If this should be in the questions and answers thread then please close and I'll repost there.
baritoneuk said:
Snip, snip
Perhaps I should have posted this in the questions and answers thread at the top, but I thought it would be ok to post a new thread.
If this should be in the questions and answers thread then please close and I'll repost there.
Click to expand...
Click to collapse
Scare newbies? Who wants to do that?...with out them it'll be a one man show...and we all know how fun those are
I guess you've given the best response and suggestion on your quote above.
Feel free to contact me with any other question or concern you may have.
Cheers,
M_T_M
Your friendly Mod
M_T_M said:
Scare newbies? Who wants to do that?...with out them it'll be a one man show...and we all know how fun those are
I guess you've given the best response and suggestion on your quote above.
Feel free to contact me with any other question or concern you may have.
Cheers,
M_T_M
Your friendly Mod
Click to expand...
Click to collapse
OK, thanks. I'll post it in the Q&A- hopefully someone will know!
Ive had this hotmal account for over 9 years now, and I did not realise it has been set to USA (it was on that by default I think). Everything is linked to this account - my xbox account, my msn, my windows phone account, my zune hd account, my emails, my contacts etc... and its never been a problem.
My problem is when I was trying to buy an item in the Zune marketplace, it wouldn't let me put my credit card in because it can only be from USA, not Australia, which is where I live. Making a new account would absolutely be the worst thing I can think of and is an unacceptable solution from my point of view, this account has too much.
So how do I go about changing the account country from USA to Australia? Any help on this matter will be highly appreciated! Or am I screwed, or is there some workaround I can go with for the time being apart from hard resetting my phone. Would buying xbox live credit points from someone in the usa allow me to do the work around? I presume since I'm with an American account if I can fix that up, I can actually purchase music as well in Australia as well as games?
Thanks!
try http://account.live.com, changing your country
Yes, that's already set to Australia, but the billing account is set to usa. And stuck on.
Have you had your Nodo update? I thought I saw something in the changelist that applied to this?
Sent from my OMNIA7 using XDA Windows Phone 7 App
You can't change it. This has always been a point of contention with passport services. Once your billing region is set on account creation it can never be changed again. Ever.
I have the exact same problem, Have had for years now with my xbox. You're only option is to create a new account.
I've contacted Microsoft before about this and you get spun some nonsense about it being "impossible" to change.
No no-do update for my omnia 7 yet.
And if I do have to create a new account, how the heck do I even sign out. If only there was a way to *fake* an American card via paypal or something. You know.. anything.
Unfortunately to remove the "Primary" account you have to factory reset the phone. As far as I know. It's because everything (xbox, zune, market place) is tied to it.
I don't think the country information is encoded in the card number http://en.wikipedia.org/wiki/Credit_card_numbers as credit cards like Visa and MasterCard are not a national card. My guess is they query a central database which has the country of issue. As such I think it's hard if not impossible to fake.
Hello,
Let me suggest you a little trick...
1. Go to support.xbox.com
2. Log in
3. Click on My Account (top right)
4. Right down, the very last option - Manage Account Region
5. There you can change your country to your desired one
I did work for me and I hope it will help you...
Best regards,
Arnie
Did you sort out the problem in some way??? I am interested because I didn't put CC information yet for the marketplace and my main hotmail account is a .com registered in 1998 and i'm in Italy I have another one (.it) but I did it just for paypal
I'm lucky - my Dutch credit card (Master) just worked
Guys, please go to this link and vote for the suggestion:
http://windowsphone.uservoice.com/f...s/2283474-enable-to-change-my-account-country
Also here:
http://windowsphone.uservoice.com/f...llow-changing-your-windows-id-location-and-no
jubbing said:
Ive had this hotmal account for over 9 years now, and I did not realise it has been set to USA (it was on that by default I think). Everything is linked to this account - my xbox account, my msn, my windows phone account, my zune hd account, my emails, my contacts etc... and its never been a problem.
My problem is when I was trying to buy an item in the Zune marketplace, it wouldn't let me put my credit card in because it can only be from USA, not Australia, which is where I live. Making a new account would absolutely be the worst thing I can think of and is an unacceptable solution from my point of view, this account has too much.
So how do I go about changing the account country from USA to Australia? Any help on this matter will be highly appreciated! Or am I screwed, or is there some workaround I can go with for the time being apart from hard resetting my phone. Would buying xbox live credit points from someone in the usa allow me to do the work around? I presume since I'm with an American account if I can fix that up, I can actually purchase music as well in Australia as well as games?
Thanks!
Click to expand...
Click to collapse
You simply can't.
WMGreenhorn said:
Hello,
Let me suggest you a little trick...
1. Go to support.xbox.com
2. Log in
3. Click on My Account (top right)
4. Right down, the very last option - Manage Account Region
5. There you can change your country to your desired one
Click to expand...
Click to collapse
Worked for me! Thanks!
---------- Post added at 02:20 AM ---------- Previous post was at 02:19 AM ----------
kieboy said:
You simply can't.
Click to expand...
Click to collapse
Did you try WMGreenhorn's suggestion above?