Database Users

is there any solution to "screen can't switch on"?

at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?

likashing said:
at the begining , my HD is fine.
But , after 2month , the phone has some rotation problem( it doesn;t matter, as you can solve it by pressing the on/off buttom )
But now, the phone's screen can't switch on, when i touch the four buttom on the surface of phone, it still vibrate..just i can't switch on the screen"
i have already tried all the things like take out the battery, press the reset buttom... the problem still occur,
Screen can sometime turn on luckily~
but, if the phone's screen is switched off for a while, the problem still occur..
can any professional heal my phone?
Click to expand...
Click to collapse
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.

My suggestion would be, to give the HD to your reseller and get it fixed.
I have had the same problem, and as my HD also didn't connect to my PC anymore, I send it in, and got a brand new one, because they couldn't fix it. Make a backup while you can, because the problem will get worse over time.

Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.

while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware

crashDebug said:
while the screen does not turn on, have you maybe tried to use another phone to call your HD and check if the screen turns on when the call arrives?
maybe if the screen turns on it's more a software related issue (so hardreset et cetera might be worth a try), if not, i fear it's hardware
Click to expand...
Click to collapse
Good point crashDebug... I will definitely try that the next time the behavior is exhibited (right now is one of those times where I can't intentionally duplicate the issue... of course!)

stpete111 said:
Likashing, the same exact thing started to happen to me a couple days ago. I've hard reset and flashed a new ROM. It seems that the problem is intermittent. After I just let the phone sit for a few minutes, the screen will come back on. It makes me wonder if this is heat-related issue. Anyway, I'm screwed, because I have no warranty since I bought it from a guy in Australia (I'm in US and needed the T8285).
I'll definitely be keeping an eye here to see if there's any resolution other than repair.
Click to expand...
Click to collapse
...i have no warranty too....
in Taiwan , there are couple of people have these situation, the maintenance staff working Htc, said that it is a motherboard problem or the screen problem...but i wonder that why only few people have this problem. My phone is completely fine before i flash the HSPl1.56OLINEX.but when i try to flash back to Hspl 1.4 , the problem still happen.....

cbreze said:
Obvious questions: Have you tried a hard reset?, Diff rom? Have you loaded up anything weird that mighta casued issues? If it will do a hard reset then do it. Start from scratch. If it works then be mindful of what you reload it with. If that doesn't get it, try a diff rom. At this point you got nothing to lose. Will it go into bootloader mode?
Battery comes to mind also. Have you run it down to nothing? Sometimes that will affect the charging capabilities. When the screen is dark can you still hear sound? Def do the HR.
Click to expand...
Click to collapse
i have tried diff rom and diff HSPL....
sometimes, the phone's screen still can turn on luckily, then i can go to bootloader mode, but if the phone sit for a while, the phone's screen can't turn on...then i can't get into bootloader. ..
i can hear sound when someone phone me...but the screen still keep dark!

Exactly same problem here
HTC purchased in Sweden.
Cant switch screen on, when incoming calls come it rings but no screen alive. Vibration when pressing the buttons at bottom. And the low battery sound i can here when low on battery.
When connecting it to charger the orange light at power button will not light up (orange) as usually.
My problems started when i had the HTC in my jacket pocket, a VERY rainy day, so the phone was moist OBS not wet. Thats what i beleive ghappened to my phone.
And now i can not find the purchase receipt to the phone

It might be entirely unrelated, but the screen on my THD also had the same problems immediately after a few flights from coast to upcountry 1800m elevation during summer. The system powered up but the display remained off, and no amount of fiddling would switch it on.
The first time it took a few hours and then spontaneously corrected itself. The second time I had to remove the battery for two days, and then all was fine again. Only happened after flights from coast in summer. It hasn't happened again, but then it's winter here in the southern hemisphere.
I suspect condensation, but that's only a guess...

I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.

forumx said:
I have the same problem too here in Australia. It started with the screen not turning on but the buttons still work. Then you'll sometimes notice the screen is inverted and upside-down.
I've sent mine in for service. Haven't got it back yet but I understand the motherboard needs to be replaced.
In short, this is definitely a hardware problem and if you look around the discussions on the net, this is slowly becoming quite a common problem with HD.
Click to expand...
Click to collapse
Yes exactly, I have had the upside down screen too! Well at the very least it is good to know that people are experiencing this problem other than me. I love this phone so I will have to pay to for the repair. If anyone here has any idea or estimate of what this will cost, please share this here.

The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...

AddeBC said:
The problem for me was the moist, after three days it started to react again... And now it seems to be working...
I guess the air up in the mountains are moist... maybe...
Click to expand...
Click to collapse
So then that's two people so far (including AFW from the first page) who have said that after some situations involving moisture have passed, things are back in working order. I hope for the same to happen soon.

so it is due mainly to wateR?

leobox1 said:
so it is due mainly to wateR?
Click to expand...
Click to collapse
I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.

As i understand it, so far only people who have flashed a different ROM (and with it maybe radios) to their device. If it's a heat issue it could be something to do with the radio version. I have tried different radios and there was one in particular that heated my phone up like crazy while i was listening to music without the screen on (but i don't recall which one it was).

I only used stock rom and never flash my device and still have problem...

forumx said:
I doubt it is related to water. My device never gets near water or moisture and still experience this problem. I do wonder if it is heat related as the device can get quite hot during charging and perhaps cause the motherboard to play up after a while.
btw, does any of you use some sort of plastic/silicone cover. I wonder whether this type of cover blocks the heat from dispersing.
Click to expand...
Click to collapse
I do not have any type of cover on mine.
I agree with the possibility of it being a heat issue though.

Very perplexing. This past weekend I again travelled from Joburg to the coast (from 1800m elevation to sea level), and again the THD screen stopped responding to input whilst at the coast. I desperately fiddled, reflashed, hard reset at least 10 times to see if I could get the screen to work, but it always booted up locked, and no amount of fiddling would do anything. I even put the thing on an oil heater for a few hours, hoping that if condensation was the culprit (my current theory) then a goodly dose of heat would at least evaporate any moisture, and once, for about a minute the screen responded, and then again went dead to touch. I had to use another phone all weekend. This evening, on returning to Joburg, I resolved to get another device, maybe the Diamond 2. After a few hours back home I retrieved the THD, put in the SIM and, lo and behold, it worked fine. This is most vexing, but I fear the THD will have to go -- I just can't live with this unreliability. Sad, really, because I love the big display, I love the fact that guys like Throy are cooking good ROMs. In many ways the THD is about the best out there, at least for my needs. But that &@&* thing has to be reliable.

Screen goes berserk when trying to turn on when it goes to sleep. PLEASE HELP!!!

The title basically says it all. I have a rooted mytouch 3g and the phone works perfectly fine when you are using it. The problem comes when the screen turns off to go to sleep. when I try to turn the screen back on to wake it up, it goes all berserk. I get these horizontal black and grey, monochromatic lines that pop up and move all around the screen. If it gets back, it kinda freezes on there, then the screen turns black again. I have to try to wake the phone back up and it keeps happening still. It's only after the fifth or sixth try that the screen still does it, but then my lock screen FINALLY comes up and I can unlock my phone. However, at times, this does not happen at all, not even a little bit. I'm stumped. i have reflashed my cyanogenmod that I had on it and it is running the latest because I thought maybe that was it, though I doubted it because I have two other mytouch's and a g1 that are running the same ROM and have no problem like that whatsoever. can anyone shed some light on this issue please. I would really appreciate it. I have been worrying over this all day trying to fix it to no avail. Once again, thank you for any help I get.

LOOOONNNNGGGG shot from a noob! Factory rest? pull the battery for 5 min? What vs of ROM r u running?

X-i-phoner said:
LOOOONNNNGGGG shot from a noob! Factory rest? pull the battery for 5 min? What vs of ROM r u running?
Click to expand...
Click to collapse
I did a wipe. Reformatted the memory card as well. I had cyanogen 4.0.1 then 4.0.2 and now 4.0.3 but had the same problem with all of them. Just havent pulled the battery but i doubt it will affect it.

Had the same issue when using a few of the Hero roms. would hit the button and the screen would flash some junk on the screen and then go back out. Had to hit the button about four times before it would finaly come back on. Have not had that problem with Cyanogen's though.

This is kind of a retarded question but its worth asking. Has the phone ever been wet? Have you takin into the bathroom while you shower? I have been thinking long and hard about disassembling my MyTouch just too see how its built (it still has a warranty, DAMN void stickers). Just by looking at the back with the cover off it is very suseptable to humitity. I do alot of phone repair and i have seen this problem many of times when there is corrosion on the flex cable. its only spazzes out when theres a sudden power surge. Have you tried a factory ROM

The MyTouch i use to flash roms on to "test" em out use to belong to a freind. She had droped it into her cranberry juice and vodka one night (I'm sure it was a great night). After disassembly to remove all the sugar before reboot i took a good long look. They are EXTRMELY easty to dissasemble and reassemble. about eight screws total for removing back cover and boards. Few connections. Give me a bit and I'll see if i can figure out how to post pics.

AS promised. sorry for the bad quality. By the way, After cleaning all the syrup from the boards with 91% rubbing alcohol, I have flashed it about 12 times looking for a good rom.

Stuck on "Stick Together" screen for no apparent reason

This is odd. I'm running a stock TMOUS ROM, haven't done anything out of the ordinary, and my phone froze up (which happens several times a day) so I unplugged the battery to reset and now I'm stuck at the "Stick together" screen.
All other cases of this that I've seen are from people's unsuccessful attempts at flashing a new ROM, but I'm running the stock T-mobile rom that I've been running for 2 months.
Please help. Id rather leave hard resetting as a later resort, since I dont really want to reinstall my apps and reset all of my tweaks, but if it comes to that so be it.
Oh, and the only thing different that I did was install the new bing maps mobile app that came out this morning. I did that several hours before the freeze...

Update:
I got impatient and hardreset despite my reservations to do so, and it's booting up now.
Well there's clearly no better time to flash a new rom than now... Off to the drawing board.

Take the battery out and make sure the pins are not bent, usually this is what happens when they are, the phone keeps rebooting itself but never fully starts. Gets to a tmo logo and restarts.
Edit: glad it works now, on my old one i had this problem and it was due to that...

mine did that once, took the batt out like twice more....then i just left it for like 15 mmin and it booted up

Can someone tell me if the 3 pins on HD2 for the battery are all aligned up horizontally or is 1 higher thn 2 and 3 is way up there?
Kind of like --- or _ -

goldt said:
Can someone tell me if the 3 pins on HD2 for the battery are all aligned up horizontally or is 1 higher thn 2 and 3 is way up there?
Kind of like --- or _ -
Click to expand...
Click to collapse
They all look like they're lined up even...here's a pic to make sure we're looking at it the same way

sirphunkee said:
They all look like they're lined up even...here's a pic to make sure we're looking at it the same way
Click to expand...
Click to collapse
Thanks that helps

I am having the same issue. I have dutty's rom.It had been working fine and then I got the issue where the screen wouldn't light up so I took out the battery and now it won't go past the boot screen with the stick together and doesn't even display the three things at the bottom left hand corner.

I did hard reset and still stuck on stick together, and my pisn don't appear bent.

magic_man said:
I did hard reset and still stuck on stick together, and my pisn don't appear bent.
Click to expand...
Click to collapse
How long have you been running his ROM?

sirphunkee said:
How long have you been running his ROM?
Click to expand...
Click to collapse
3-4 weeks. It was working fine and now it just shows the stick together and not the rgd at the bottom riight. I can get to the HSPL boot loader, but I don't think I have installed any programs the last week or so. I guess I could try task 29 etc, but it seems kind of strange i would have the problem all of a sudden.

[Q] Yet another "brick" story...

Note: THIS HAS NOTHING TO DO WITH A ROM UPDATE!!!
Okay... My HD2 has had Android on NAND since last year. No big problems with it, until last week, when it FROZE when I charged it (the screen was still on, but that was it...). I took out the battery and re-inserted it a number of times, and it all seemed OK...
...Until it happened again.
Only this time, it didn't turn on AT ALL. I'm no good at explaining things, so bear with me on this one:
You know how the phone has a very soft and short vibration, followed by a more intense, longer one when turning on the HD2? well, the phone only does the short and soft one, and that's about it... Nothing else...
Does anyone here know what's going on? Is there any way to fix this without returning it? If I do have to return it, is there any way I can retrieve the data on the internal memory? Will they be able to see the flashed ROM?
(Note: It's past its warranty.)

Have you tried to get into boot loader mode? Also who is your provider? Last but not least....You said it was charging and you had the screen on? I don't know about you or anyone else but when I charge my phone I make sure the screens off. It just gets hot while its charging with the screen on. If you have done this more than once it might be damaged from the heat.

mine only vibrates once when I turn it on, not sure what second one you're talking about.
hold the down arrow when you turn it on and see if you can get into the tri-color screen, you can flash WM6.5 or whatever from there.

Past its warranty?
I thought HTC gave 24 months of warranty worldwide?!

lukesan said:
Past its warranty?
I thought HTC gave 24 months of warranty worldwide?!
Click to expand...
Click to collapse
i thought that aswell

@jvillejoe:
I have tried to go into bootloader mode, yet nothing happens. My HD2 is from Telstra (I live down under in Australia). Lastly, the charge light doesn't come up if I plug it in while the screen's off, so I have to plug it in while it's on, and then I can lock it as I please. I think it's a NAND-related problem.
@orangekid:
There's an almost unfeelable, really quiet vibration about a second before the usual normal one. To hear it, just put the phone next to your ear (not necessarily the speaker) and turn it on. If that doesn't work, it might be because it only happens on a Telstra phone (I honestly have no idea). And no, it won't let me into the tri-colour screen.
@lukesan:
24 months? I always thought it was 12! Well if I do ship it in, will they be able to detect the flashed rom/illegal Android/everything else? How much jail time do I get if they do?
This isn't the first time it's happened. It's happened about 4 times before, even when it wasn't charging. It usually fixed itself when I took out and re-inserted the battery a couple of times. Are these freezes a result of an app going haywire? Does somebody know the cause!?

well are all the battery pins in place? did they not bend a bit or something?

Yea sounds more like your battery to me

XthelordinatorX said:
well are all the battery pins in place? did they not bend a bit or something?
Click to expand...
Click to collapse
No it couldn't be that... It slightly vibrates a few seconds after I re-insert the battery and then does nothing... but I did notice that the phone would make these small vibrations every once in a while if I leave the battery in, which has convinced me that the battery isn't the problem.

tarik_9812 said:
No it couldn't be that... It slightly vibrates a few seconds after I re-insert the battery and then does nothing... but I did notice that the phone would make these small vibrations every once in a while if I leave the battery in, which has convinced me that the battery isn't the problem.
Click to expand...
Click to collapse
That really sounds like a dead HD2. Them vibrations usually happens when people flash a European HD2 radio on a US.
What happens when you plug it in to your PC? Can you hear a little sound to know that the phone is connected?
Sent from my HTC Vision using XDA App

I had a similar problem (minus the soft vibration). You should try a different charge battery. If that does not help to get in boot-loader screen, I hope your phone is still under warranty.

you wouldn't go to jail? i'm sure flashing your phone voids the warranty but idk if you'd go to prison

[Q] HD2 won't turn on — short vibration and black screen

Hi everyone,
I would really appreciate it if you could give me an advice for my TMOUS HD2 P81120, that won't turn on.
I bought it with some firmware problems, spent plenty of time flashing it and finally managed to install a stock ROM from SDCARD using a fridge (it couldn't install w/o such cooling).
After that, it booted to white splashscreen with pink logo (smth like "Bringing happinness", don't remember the text) and stuck on it. I rebooted, flashed HSPL 2.08 successfully.
After that the device won't turn on at all. When I hold the Power button, all I get a barely sensible short vibration, but the screen stays completely black, no signs of life. I kept it on AC charger overnight — nothing has changed. When I hook it to the charger w/o the battery, and put the battery in, HD2 powers on itself (same short vibration, no other signs of life). Tried removing the sdcard, different combinations of power-ons, still nothing. Tried freezing it again for 5-10 mins — still no luck.
Please let me know what else I can try.

and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.

kitjarik said:
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
Click to expand...
Click to collapse
same sh*t her pall

the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard

BobbyManifesto said:
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
Click to expand...
Click to collapse
Good point!

Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...

meb786 said:
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
Click to expand...
Click to collapse
That were definitely not the battery pins.
If anyone cares - here's how it ended (or not yet )
I found a JTAG service in my city, they wanted 50$ to restore the device to a working condition. I agreed, they took the phone. After that they've called me and said they have restored the bootloader, but can't make HD2 actually boot (they flashed stock ROM directly through JTAG, but it always got stuck on "Stick Together Screen". Now I understand I have probably flashed the wrong rom/radio — that's what has bricked it. I paid them 7$ for "diagnostics" and got back a phone with a working bootloader.
After that, I used the "fridge" method to flash latest radio for HD2 and some custom Win6.5.3 ROM (10 mins of fridge before each step). Then I cooled it again and put the cold phone on a frozen chicken (still laughing on that). Guess what — it booted into WM6.5, I even managed to make a call, though it rebooted in 3-5 mins. Overheating problems confirmed, at least it's not a complete brick.
What I've done now is found a guy that will try to "reball" the CPU's BGA - sort of "reheat" the chip to get a firm contact of it with the motherboard, and solve the heat problems. He'll call me today and let me know how it went — i'll update this topic.
As a conclusion, I can only say: "Check three times what you're flashing before you actually are flashing". Otherwise, JTAG is a wonderful "resurrection" solution, although a bit pricey (my case is pure luck).