Several months ago, I started receiving unsolicited text messages.... this happened for several days and escalated to the point where I was getting 25-30 messages daily.... they were all from unusual, incomplete sender numbers (like sent from "3481", or "5892"). I finally responded to one of them, which said, "To stop receiving these messages, text the word "STOP" to 3481". The messages stopped coming.
When going over last month's T-Mobile bill, (which I rarely do because it's automatically debited every month), I noticed a $29. charge from "MundoMedia text services". I looked at the previous month's charges, and there it was again..... I immediately contacted T-Mobile and told them I had not subscribed to MundoMedia or any other "text service". They COULD NOT remove these past charges because they had already paid MundoMedia these monthly fees. T-Mobile explained to me that, much like computer-generated sales calls to random numbers, there are now computer-generated text messages that go out to random numbers..... And whenever someone texts back to them (even when instructed by the message to send the word "stop" back to them), you're UNKNOWINGLY signing up for this monthly service.
Bottom line, after I got the unsolicited service removed from my current month's bill, T-Mobile offered me "insurance" for $4.95 a month that would eliminate any future incidents like this again.... I'm actually considering it because I have 5-lines on my "Family Plan", so this could get costly.... one way or another (unfortunately)...
I also posted this in the XDA "General" forum, but I want fellow Streakers to be "in the loop" specifically, because I wish I'd known about this before it happened
Sent from my Dell Streak using xda premium
Wow thanks for this Info, good looking out.
Sent from my Dell Streak using XDA App
Here in the UK, TMobile will on request block unsolicited text messages on your line at no charge to you.
And whenever someone texts back to them (even when instructed by the message to send the word "stop" back to them), you're UNKNOWINGLY signing up for this monthly service.
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That's fraud ^ you should report them to whatever body deals with that in the USA, again here in the UK we have a department/body who is responsible for overseeing these companies and keeping them legal http://www.phonepayplus.org.uk/ (used to be called ICSTIS).
Troute..... I totally agree with you and would love to report this Mundo Media to an agency that squashes these types of organizations. Unfortunately, because of our capitalistic society here in the States, these type of organizations not only exist, but become successful by exploiting others. Heck, they are celebrated as models of financial opportunity for others who might want to invest or feed off their scam or otherwise figure out a way to capitalize further by their under-handed practices (i.e., T-Mobile wants to charge me MORE money to "fix" this scam). I'm surprised some filthy investment banker type hasn't approached Mundo Media with an offer to take their company public on Wall Street, so other money-grubbing pigs can invest and exploit people on an even broader scale }:-[
Sent from my Dell Streak using xda premium
Mundo is probably a front for a secretly funded off shore multiple carrier-based consortium formed so they can 'encourage' you to purchase 'insurance' against it.
(I'm only half-joking)
Donalgodon..... I wonder if I'm being half-paranoid to think you're probably right?
Sent from my Dell Streak using xda premium
Wow, just saw this discussion. Theres a posting on the ATT forum about spammed text but the poster was wonderimg where its coming from. I wonder if this is the source.
.
I wonder if this Mundo Media is run by Chinese,cuz I have been seeing lot of crap like this in China,and I mean A LOT.Alternatively,they can make calls to random phone number,including your number,if you call them in return,you are in hell.
Sent from my Dell Streak using XDA App
Related
So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.
daewond3r said:
So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.
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I have hundreds of text messages on my phone at any one time
It is rare to find someone who knows anything of use about Android working at TMO. I'm on my 2nd Android handset and I regularly have 100+ texts in my threads...never had a problem. Are all your friends on Sprint? They have terrible time receiving and sending SMS.
daewond3r said:
So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.
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The tech who told you that, to be blunt, was lying. Intentionally or not is another question, but the statement she gave you is entirely untrue.
I have threads with THOUSANDS of messages in them, and probably about 30 threads with a few hundred each, and never had any issues.
What application do you use for text messages?
TMo Customer service is the absolute worst. Everyone tells you something different, It took us about 3 weeks to clear up everything with our slides. They made us return our phones just to buy the same exact ones again under another plan, and cancel the other plan. After this, 3G wasn't applying on the phones, so they made us mail the phones in this time to get new ones sent back and to change our plan yet again. Plus side of their stupidity is they forgot to cancel the rebates of the original phones and we got $400 back lol.
I've had thousands as well.
My only problem was slowdown, so now I clear any over like 500.
dilucid_rudoff said:
Are all your friends on Sprint? They have terrible time receiving and sending SMS.
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My gf is on Tmo, a friend on Verizon, another on Sprint, and 2 with iPhones. My phone seems to be equal opportunity when it comes to text denial.
ellessidil said:
The tech who told you that, to be blunt, was lying. Intentionally or not is another question, but the statement she gave you is entirely untrue.
I have threads with THOUSANDS of messages in them, and probably about 30 threads with a few hundred each, and never had any issues.
What application do you use for text messages?
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So have I, on my G1 and my Slide. I knew it wasn't true. I guess these ppl are just used to dealing with folks that don't know any better and trust them to be the end-all authority on what's wrong with their phone. She asked me to power down my phone and then proceeded to tell me how to do it, explaining where the power button is and to hold it down for 2 seconds... SMH.
I use ChompSMS but I doubt that matters. I checked the default Messaging app when I was suspicious of the missed msgs and they weren't there either.
I've never deleted any sms from my phone. I have put several ROMs on it, so they get deleted that way. Simply because I am too lazy to back them up and then restore them. I used to have problems sending texts to people on Verizon. They just simply wouldn't go through. After switching to the Slide though, I haven't had any problems at all with sms.
I have never had to delete messages either. However as of late it might take two tries to send a message. Tmo has treated me well. I think the person you spoke with didn't know there @ss from a hole in the ground.
Sent from my T-Mobile myTouch 3G Slide using XDA App
twiztidnutzzzzz said:
I have never had to delete messages either. However as of late it might take two tries to send a message. Tmo has treated me well. I think the person you spoke with didn't know there @ss from a hole in the ground.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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I've noticed that I have to try and send msgs twice lately too.
I've loved T-Mobile for a while. Never had anything bad to say. I've been a customer since they were Voicestream (in HI anyway). I just hate getting lame ass answers. I know majority of the Android customers are probably clueless and will believe what they're told by "tech support," but giving BS answers doesn't help anyone and only pisses off the ppl who actually know about what their phones are capable of.
I had sms sending problem until I switched to cm6, half of mine failed to send and then some people said they got two when I hit resend
Sent from my T-Mobile myTouch 3G Slide using XDA App
Damn I hate having to hear about all these bad experiences with Tmo tech care cuz I work there lol. Bottom line: that idiot woman who told you you can't have more than 50 messages is a complete moron who has never owned an Android phone before in her life. I work in tech care and have seen people with over 3000 messages on their G1 before they even see a force close error. This lady was a moron, clearly. Not only that, but she definitely didn't follow Tmobile's troubleshooting steps either. It definitely sounds like she just wanted to get off the call quickly. Again, it sucks cuz I have to deal with pissed off customers like yourself everyday, and most are pissed because of other reps who don't know jack **** about these phones. Honestly I don't understand it, there are these dumbasses who work around these awesome Android phones all day long and still somehow think their Blackberry Bold is superior. That's the kind of douchebag woman you talked to hehe.
So this problem carried on throughout the weekend. Botched a lot of plans that I was trying to make Sunday and yesterday. Really, really annoyed at this point.
stoney: Any chance you have a better answer? I'm really thinking about leaving T-Mo if this continues. I don't want to but I can't keep paying $100/month for hit or miss texts and customer service that gives me the runaround.
I quit T-Mo about six months ago due to my bosses wanting me to sell the phone and move on to the next customer. T-Mobile is like just about any other company. They only worry about their bottom line. I was tech support for my store because I actually had an answer most of the time. 20 phone calls on your day off can really piss of your wife. The only thing we used tech support for is if we had a unit that had to be replaced. In three years, I never met a tech rep that could answer a question I had. They read from a monitor. They enter your question, it runs through some procedures, and if it does not work, they make up an answer, or exchange the unit. Sad but true. Don't ask T-Mo a question if you need a GOOD answer.
I've been having these sms problems too. I got a couple sms dropped so I guess I should off the stock rom.
As you may know, T-Mo just totally trashed their entire archive of threads on their entire board and stood up a "new and improved" system. Crazy...but they really did. A whole treasure trove of information...POOF!
If you're coming from that board, I am officially dropping you my card. Same username as on the TMo Vibrant board.
Anyone else?
The new site blows. The mobile site is utterly useless.
Sent from my SGH-T959 using XDA Premium App
I agree. The new TMO site sucks. But mabe some good news I read somewhere on there that they are going to try and get us access to the old boards!
Personally, I am stunned, just stunned, that a company that prides itself on customer service would take a thriving community system and summary scrap it.
In the midst of their impossible-to-navigate website, the community boards were the one sensible area where newcomers could actually get help and engage in open discussion.
What's worse is that they are asking people to grin and bear it and help rebuild that cache of knowledge...for a phone that is already at end of life! People who added to the site have already moved on to other phones, for crying out loud!
Well. Had to get that off my chest.
I can't believe what they did either. Worst part is that they didn't even make it mobile friendly.
Sent from my SGH-T959 using XDA Premium App
I never really went on there much. I had found it a couple of times thru google searches when trying to fix a problem, so I knew it was there. I just always ended up finding more help on here. The only time I ever posted on that site was after I found a fix here sometimes I would float over and post it there as well.
Still its sad that happened. Truly a dis-service to the users.
Yes indeed. Heck, XDA even has their own app to log on to the site. How cool is that?
Honestly? I think they trashed it because of increasing frustration of users being expressed on the boards. Customer service has taken a nosedive this year. No-contract plans are going away, and customers are even being forced into contracts in many cases where they weren't before. My best friend was on a grandfathered MyFaves 300 plan, which is all he needed. They called him up last week and told him he could no longer keep the plan - forced him to upgrade or leave T-Mobile. They tried to get him to upgrade phones which would have locked him into a contract at the same time, but he refused that, still he was changed from a $29.99 plan to a $49.99 plan.
In my case, I'm on EM+, and was on Flexpay. They called me up and told me I now qualified for a postpay plan, so I took them up on the offer. The neglected to tell me the remaining year of payments on my Vibrant wouldn't transfer to postpay and slapped me the next month with a baloon payment for the remaining balance on my phone. Absolutely nothing to help soften the impact of suddenly having to pay what was supposed to be monthly payments, and to add insult to injury, instead of helping, they transferred me to COLLECTIONS where they demanded immediate payment (it wasn't even past due)..
And now that I've (conveniently) had to pay off my only obligation to t-mobile besides the monthly plan, after the 24th if I upgrade I would be locked into a contract as well.
The whole purpose appears to be to lock in as many users to contracts as possible before the fallout from approval/rejection of the merger happens, and to cover up as much bad press as possible.
I'm *extremely* not happy with T-Mo myself and this is yet another sign...
Personally.... I'm liking the Photon 4G and will probably move to Sprint within the next month.
Dang, sorry to hear that.
I do notice there are happy-faced mods running all over the place saying "Sorry to hear you are unhappy! Be happy with the new happiness in all its happy glory!"
All righty then. I got a reply from one of the guys at the TMo board who explained it this way: they had 2 competing vendors for the board who were uncooperative, would not allow them to get the archived data, and wanted to hurt them for leaving their system.
http://support.t-mobile.com/message/5713#5713
You can read the exchange between myself and Darnell, who supplied the info, at that link if you care to do so.
Fellow Sprint and Epic users!
I would like to post this warning to everyone who uses Sprint.
Recently I have received couple text messages from five digit numbers (25870 and 77050) which looked totally like SPAM. I blocked them through iMr.Number Android application and did not think much of it.
Yesterday I got a bill from Sprint which was more than my usual amount. To my surprise I found those numbers as a subscriptions for $9.99 a pop. I immediately call Sprint and they told me that I did not requested blocking of the text messages that can cost me money and that since I did not replay to those messages with stop request I've been subscribed to them.
I requested immediate blocking of all messages and had those charges taken off my bill.
So, based on my experience I would strongly encourage everyone to call Sprint and place a request to block all text messages that can cost you money.
You've been warned!
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
I had this issue too, the only down side is you can't send texts to those numbers either (the taco bell Galaxy Tab giveaway was the only time i've ever tried)
Esteway.619 said:
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
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Yup me too. I was just paying my bill and not looking at it. They got me for 4 months
Sent from my SPH-D700 using xda premium
Those spammers are sneaky. We got our son a cheap Nokia on our family plan six or so years ago. The spammers figured out that those things had something like an 80-character text message limit, so they'd send the initial message with the unsubscribe information past 80 characters. I wouldn't have believed if if I hadn't seen one of the messages for myself. We got a premium messaging block on the number and while Sprint reversed some of the charges, we had to go directly to some of the companies to get our money back. I had to threaten to go to the state Attorney General to get one of them to cough up. Turns out that particular company was under investigation by multiple state AG offices for that sort of sneaky behavior.
So yes, you have to be diligent on these things.
(And yes, the kid DID need a phone, and he was very responsible with it.)
This is why whenever I get a spamtxt at the soonest chance I go to Sprint's site and block the number. Luckily it's only happened a few times. However what the OP says is BS on Sprint's part because txt services should (can?) only be opt in. If the spammer never gets a reply to opt in then it should not be considered a legit service charge, period.
And ALWAYS look at your bill. Since I have no overages it's always around the same amount but I still look at it. When it changes, like when TEP went up by a buck recently, I looked very closely.
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
deano0714 said:
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
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They run random number generators among other tactics. It costs next to nothing.
**** the companies, this is sprints fault, they are the ones billing you, its not legal for someone to send you something and force you to cancel to not get billed
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
Forum threads are a great place to read anecdotal stories, but if this was for real, there ought to exist a report on it somewhere. If not, honestly I'm leaning more toward operator error.
My wife actually dealt with this via American Eagle they started automatically sending her text messages for discounts that we were billed for by sprint. We don't really know what she did other than order online to start the service. Sprint did refund the charges but warned that if it happened again they wouldn't waive them again.
sent from "The Other Woman"
I've team into similar ****. Mine was opposite where I replied stop but they told sprint I signed up. Sprint had the balls to call me a liar. They did evetually refund me when I told them to prove it.
josidhe said:
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
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As I said on the previous page, it happened to my son. As I said, this was a few years ago, but this was about the time that newer phones went to 120 and 140 character text messaging capabilities and older ones still had 80. So they'd craft their messages so the message telling the recipient to text "stop" back to opt out appeared past that 80 character limit.
These days they rely on people to delete messages from people not in their contact list. And even in these days anyone can leave YOUR cell phone number on a signup page and you'll find yourself subscribed to something. This is one other other things that happened to my son. He was very careful about giving out his number, but someone got hold of a phone belonging to one of his friends and thought it would be funny to sign the guys friends up for that crap.
Ah, for the days of prank pizza deliveries and Playboy subscriptions...
Sprint can block text messages that can cost you, BUT YOU HAVE TO CALL THEM AND ASK TO DO IT. They do not block it by default because they think we want this feature. It will take a 30 min of you time but might save you a few bucks (sounds like Geico commercial ).
As part of the recent discontinuation of Picture Mail online storage, on 6/18/12, you will lose your ability to use the custom email address you created using the @pm.sprint.com domain.
Urgent action is required:
1. Stop using the custom email address this message was sent to before it expires.
2. Provide an alternate email address to companies or individuals that send you alerts or messages to this address.
* You can still use your standard Picture Mail email address which is your wireless number preceding @pm.sprint.com.
* You can also switch to another email address that allows you to receive messages directly to your phone or computer.
If you have questions, please visit sprint.com/contactus to email or chat with us or sign into your account online.
It doesn't mean anything to me but thought I'd share.
Sent from my SPH-D700 using xda premium
WAIT
I didn't see the part where they showed how much your bill was being pro rated due to reduced services.
AuGmENTor said:
I didn't see the part where they showed how much your bill was being pro rated due to reduced services.
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That will be the day. I'm won't be surprised though if they charge everyone for the amount its going to cost in order to upgrade to LTE, which I won't see for the next two years probably. I can upgrade soon but instead I'm jumping ship to verizon.
Sent from my SPH-D700 using xda premium
Frostacious said:
That will be the day. I'm won't be surprised though if they charge everyone for the amount its going to cost in order to upgrade to LTE, which I won't see for the next two years probably. I can upgrade soon but instead I'm jumping ship to verizon.
Sent from my SPH-D700 using xda premium
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I'm locked into Sprint for at least 2 more years. I have had them for almost 10. I have been waiting to see how they go about screwing me out of my unlimited data, because I know it's grinding their corporate souls.
AuGmENTor said:
I'm locked into Sprint for at least 2 more years. I have had them for almost 10. I have been waiting to see how they go about screwing me out of my unlimited data, because I know it's grinding their corporate souls.
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And my History teacher is always " you guys are jaded thinking that everyone is corrupt" and i tell her "NO THEY'RE CORRUPT THEY'LL DO ANYTHING TO NICKEL AND DIME US IT DOESN'T MATTER WHAT THE OUTCOME IT'S ALL ABOUT MONEY"
And always has been, so many people are corrupt its not even funny.
You know one of our taxes is like 6$ or something all carriers have it, its for telephone lines essentially and if you live an rural area you don't pay for it because why would they make you pay for a telephone line to be connected from East Bum F**K to a Major city.
And that is how the cookie crumbles! I'm waiting to see what new phones come out and planning on moving to verizon. If I am buying a lte phone than I'm going to have service for it.
Sent from my SPH-D700 using xda premium
AT&T started throttling my data this afternoon. I kindy went up to my local AT&T store and asked to be put on the phone with customer service. Their phone was tied up so I just ended up using my cellphone and leaving it on speaker phone to amuse the customers and make the staff look ****ty. The employees thought i had no chance but little did they know I remember my contracts and agreements class from college. I never signed a contract with AT&T since i bought my own phone in and I never upgraded or even bought a phone through them. I explained to the customer rep that I am following the terms of the original plan that was provided to me. I explained to them that as long as I have not put a signature on any sort of agreement altering my account then you guys can't legally alter it without consent from me. They tried to say they could and I told think twice before you make your company look really uneducated. Then I told the lady I would like to speak to your supervisor. Oh i got transferred 12 times until this cocky idiot came on the phone. This guy tried to be a smart one when i was explaining the law to him. He said, "The company doesn't give a damn about a law." Then i said sir your conversation is being recorded on my phone as well as your company phone." He said "excuse me?" I said "you heard me fool. You are being recorded and i got you on speaker phone with about 35 people listening and taking notes." He thought i was lying so me being in the bad mood i was in i gathered 10 people around my phone and let them say something to him. The little girl sad "bad man!" She was so adorable. This elderly lady cancelled her service and told the man to go burn in hell. The rest just laughed. After I the elderly lady left went to the counter the guy was kissing butt for real. He said he will see what he can do for me. I told him I can just send Jim a text. He said Jim who. I said Jim Hood our state attorney general. He put me on hold and 5 minutes later he came back saying that i was correct and your data will be fully restored in 10 minutes. I told him we can wait together then. 5 minutes later i did a speed test and I got 6.8 mbs down and 1.58 mbs up. After that i told him i am glad that this was resolved but I will save the conversation for just encase this happens again. He said have a nice day and thanks for being an at&t customer. I said whatever and hung up. The customers actually clapped and the staff looked like someone died. I'm on cloud 9 at the moment. I think I should have went to law school instead getting into Networking and Computers.
Niceeeee
Sent from my SAMSUNG-SGH-I717 using XDA
I just print screened this original post because I am dying of laughter.
Without going too far in-depth, you were wrong. According to you, you were under no contractual agreements with AT&T, therefore, neither were they. Ergo they can change the terms of service at any point and you can decide to cease payment at any point. Both parties can do these actions sans penalty because, according to you, there are no contracts in effect.
You did not beat AT&T. They just got tired of you, which is okay.
To all others: Do not do this. AT&T will put you on hold and laugh at you. Chances of this working for anyone else are slim.
albo23 said:
I just print screened this original post because I am dying of laughter.
Without going too far in-depth, you were wrong. According to you, you were under no contractual agreements with AT&T, therefore, neither were they. Ergo they can change the terms of service at any point and you can decide to cease payment at any point. Both parties can do these actions sans penalty because, according to you, there are no contracts in effect.
You did not beat AT&T. They just got tired of you, which is okay.
To all others: Do not do this. AT&T will put you on hold and laugh at you. Chances of this working for anyone else are slim.
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Technically I was. They was not providing the service that I was supposed to get according to their terms. It was funny though. Most people who renew their contract actually agree to the shady terms. I was really mad because I didn't get a warning before I got throttled. And I got throttled at 3.022 gb according to the idiot on the phone. I think the rep using profanity in front of a bunch of customers got my data back on track to be honest. I am glad I used my cellphone to be honest. I was sure going to give CNN my conversation for real. I have to thanks the HTC developers for including the call recorder app in their sense roms. I think it is the RCMix rom.
Sent from my XT910 using XDA
gasolara2002 said:
Technically I was. They was not providing the service that I was supposed to get according to their terms. It was funny though. Most people who renew their contract actually agree to the shady terms. I was really mad because I didn't get a warning before I got throttled. And I got throttled at 3.022 gb according to the idiot on the phone. I think the rep using profanity in front of a bunch of customers got my data back on track to be honest. I am glad I used my cellphone to be honest. I was sure going to give CNN my conversation for real. I have to thanks the HTC developers for including the call recorder app in their sense roms. I think it is the RCMix rom.
Sent from my XT910 using XDA
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You obviously did not read a line of those terms so, technically, you were not. I am not certain what obligations you think AT&T holds if you did not sign a contract but from my observations, it is much smaller than what you think it really is.
albo23 said:
You obviously did not read a line of those terms so, technically, you were not. I am not certain what obligations you think AT&T holds if you did not sign a contract but from my observations, it is much smaller than what you think it really is.
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Yes I did. I still have the original brochure from 2006. Those are the terms that are agreed upon. I'm sure it can be googled. The terms of the data back then basically said they can cut you off because overwhelming activity. If I was crazy and used 30gb like some customers then I wouldn't even worry about them cutting me off. They didn't follow their terms and the rep cursed during a service call. What more defense could you provide for AT&T? If you want to get down to the core of throttling it is illegal to throttle unless the service is selected for certain speeds such as what the home internet providers do. I think when some attorney general gets free time on their hands they will go after all of these mobile phone providers and penalize them heavily. Sprint, and T-Mobile are the only smart major national providers so far that are making sure that they avoid trouble in the future by being upfront about their data.
Sent from my XT910 using XDA
albo23 said:
You obviously did not read a line of those terms so, technically, you were not. I am not certain what obligations you think AT&T holds if you did not sign a contract but from my observations, it is much smaller than what you think it really is.
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The thing you don't understand is that it is classified as a product when their is no contract. The terms is what was written in 2006. A product and a service are 2 different things. That's why you see the terms prepaid service and postpaid service. They don't use product a often any more.
Sent from my XT910 using XDA
OH MAN, YES! Dude you Rock! I would have loved to see this.
I love seeing AT&T get kicked in the nuts.
This throttle sh!t p!sses me off. I had a very nice rep use a dead IMEI so he could switch my grandfathered unlimited plan, which now gets throttled at 3GB's, becasue ATT refarmed the extra 2Gigs to Simple Mobile,etc.; put me on the LTE plan so I can get 5GBs which is about what I use. I would have bought an LTE device except we probably wont have LTE for another few years! Not to mention the fact Im using a malyasian Galaxy tab plus 7.0 for voice calls and data, because I dont like being force fed the bloated recycled crap options in their stores.
This is so EPIC WIN. I understand networks are changing and much more data is being used these days, but at least let us original unlmited people use a fair amount..
best read all day!
I would happily settle for a sneaky way to unthrottle oursleves, but they are doing it server side, so I dont think we will have much luck.
I will check with my ex but I'm sure that is the reason why. She is an attorney and she normally helps draw up contracts for local entertainers.
Sent from my XT910 using XDA
Check out my thread. I love messing with AT&T!
http://forum.xda-developers.com/showthread.php?p=25834280#post25834280
gasolara2002 said:
Yes I did. I still have the original brochure from 2006. Those are the terms that are agreed upon. I'm sure it can be googled. The terms of the data back then basically said they can cut you off because overwhelming activity. If I was crazy and used 30gb like some customers then I wouldn't even worry about them cutting me off. They didn't follow their terms and the rep cursed during a service call. What more defense could you provide for AT&T? If you want to get down to the core of throttling it is illegal to throttle unless the service is selected for certain speeds such as what the home internet providers do. I think when some attorney general gets free time on their hands they will go after all of these mobile phone providers and penalize them heavily. Sprint, and T-Mobile are the only smart major national providers so far that are making sure that they avoid trouble in the future by being upfront about their data.
Sent from my XT910 using XDA
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gasolara2002 said:
The thing you don't understand is that it is classified as a product when their is no contract. The terms is what was written in 2006. A product and a service are 2 different things. That's why you see the terms prepaid service and postpaid service. They don't use product a often any more.
Sent from my XT910 using XDA
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Send me the contract when you have an opportunity. I am NOT distributing legal advice, however, I am speaking from the perspective of an individual who is one term from graduating from a T14 Law School. I am suggesting so as you are misleading individuals.
A SERVICE cannot be classified as a PRODUCT in any legally binding terms or agreements (it can, but is unenforceable). Regardless, that is moot as you hold no legally binding terms nor agreements with AT&T. You are still ignoring my previous comment that AT&T can shut off your service tomorrow because there are no legally binding agreements between the two parties. AT&T can throttle you anytime they would like and you can stop paying them anytime you would like as neither of you are constrained contractually.
Very nice. My mom has them for DSL and now she got a cell phone through them. I don't understand it but they suck. Good work man.
Sent from my XT862 using XDA
gasolara2002 said:
AT&T started throttling my data this afternoon. I kindy went up to my local AT&T store and asked to be put on the phone with customer service. Their phone was tied up so I just ended up using my cellphone and leaving it on speaker phone to amuse the customers and make the staff look ****ty. The employees thought i had no chance but little did they know I remember my contracts and agreements class from college. I never signed a contract with AT&T since i bought my own phone in and I never upgraded or even bought a phone through them. I explained to the customer rep that I am following the terms of the original plan that was provided to me. I explained to them that as long as I have not put a signature on any sort of agreement altering my account then you guys can't legally alter it without consent from me. They tried to say they could and I told think twice before you make your company look really uneducated. Then I told the lady I would like to speak to your supervisor. Oh i got transferred 12 times until this cocky idiot came on the phone. This guy tried to be a smart one when i was explaining the law to him. He said, "The company doesn't give a damn about a law." Then i said sir your conversation is being recorded on my phone as well as your company phone." He said "excuse me?" I said "you heard me fool. You are being recorded and i got you on speaker phone with about 35 people listening and taking notes." He thought i was lying so me being in the bad mood i was in i gathered 10 people around my phone and let them say something to him. The little girl sad "bad man!" She was so adorable. This elderly lady cancelled her service and told the man to go burn in hell. The rest just laughed. After I the elderly lady left went to the counter the guy was kissing butt for real. He said he will see what he can do for me. I told him I can just send Jim a text. He said Jim who. I said Jim Hood our state attorney general. He put me on hold and 5 minutes later he came back saying that i was correct and your data will be fully restored in 10 minutes. I told him we can wait together then. 5 minutes later i did a speed test and I got 6.8 mbs down and 1.58 mbs up. After that i told him i am glad that this was resolved but I will save the conversation for just encase this happens again. He said have a nice day and thanks for being an at&t customer. I said whatever and hung up. The customers actually clapped and the staff looked like someone died. I'm on cloud 9 at the moment. I think I should have went to law school instead getting into Networking and Computers.
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It's been widely reported that AT&T has a habit of throttling their so-called "unlimited" plans. You waited until it happened to you to go make a scene in an AT&T retail store?
luftrofl said:
It's been widely reported that AT&T has a habit of throttling their so-called "unlimited" plans. You waited until it happened to you to go make a scene in an AT&T retail store?
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Brilliant.
:thumbup:
albo23 said:
Send me the contract when you have an opportunity. I am NOT distributing legal advice, however, I am speaking from the perspective of an individual who is one term from graduating from a T14 Law School. I am suggesting so as you are misleading individuals.
A SERVICE cannot be classified as a PRODUCT in any legally binding terms or agreements (it can, but is unenforceable). Regardless, that is moot as you hold no legally binding terms nor agreements with AT&T. You are still ignoring my previous comment that AT&T can shut off your service tomorrow because there are no legally binding agreements between the two parties. AT&T can throttle you anytime they would like and you can stop paying them anytime you would like as neither of you are constrained contractually.
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I got it. My ex has been an attorney for 4 years so I take what you say with good vision but experience is supreme. I was partially wrong in my argument. According to her the basis of it is consumer protection laws and AT&T's own terms. My plan which is not a contract but it is a post paid plan. Since I have never put a signature to give consent to any changes I am only held accountable for what is on the brochure for 2006. The brochure which you can find online clearly states that the provider can cut my phone off if I abuse the network in anyway. Throttling is not introduced in 2006 buddy. No one can be held accountable for a contract they never seen let alone never signed. AT&T would have to completely shutdown my phone and release me from the usage of their network according to the brochure. It can be found on google if you are looking for it. As far as misleading the community I did explain but I think most of them might understand it now. So I apologize for not clearly explaining why I can't get throttled. If you are upset because you may have gotten messed over by AT&T or you may have a part time job with them then all I can say is get over it. You are the only sore one out of the bunch.
Sent from my XT910 using XDA
luftrofl said:
It's been widely reported that AT&T has a habit of throttling their so-called "unlimited" plans. You waited until it happened to you to go make a scene in an AT&T retail store?
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Yup because I thought something was wrong until I switched to my inspire then I knew I was throttled. Yes I did go to the retail store because there is an order to do things and I have learned that in order to get your voice heard you have to make them hear you. Call me crazy but I have no time to play phone tag with anyone. You can sit back if you want to and let them control you at will but with me they are going to have to stick with what was on the brochure of plans they printed for customers to stare at.
Sent from my XT910 using XDA
9h0s7 said:
Brilliant.
:thumbup:
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Thank You buddy
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Verizon I love u so much please just buy out at&t for us. And cool story
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ATHORNFAM2 said:
Verizon I love u so much please just buy out at&t for us. And cool story
Sent from my ADR6400L using XDA
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I actually wish that could happen. I honestly would be with big red if their network wasn't mainly cdma. The voice coverage is the best in the business.
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gasolara2002 said:
Yup because I thought something was wrong until I switched to my inspire then I knew I was throttled. Yes I did go to the retail store because there is an order to do things and I have learned that in order to get your voice heard you have to make them hear you. Call me crazy but I have no time to play phone tag with anyone. You can sit back if you want to and let them control you at will but with me they are going to have to stick with what was on the brochure of plans they printed for customers to stare at.
Sent from my XT910 using XDA
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Haha, I don't have AT&T so I wouldn't really know about "letting them control you"