Database Users

DVP - 6th of january in UK according to WMpowerusers

This link tells me it's very near!
http://wmpoweruser.com/dell-venue-p...the-uk-on-the-6th-january-2010/#idc-container

Didn't realise it supported 3G T-Mobile USA roaming. That is definitely another point in its favour over the Samsung. This has put my decision making process back to square one...

Got a voicemail from Orange UK today - probably the upgrades team. "After investigations" they have no release date for the Venue Pro. It could either be in testing (e.g.: some Orange engineers are unnecssarily fiddling about with the phone/software/painting an Orange logo on it) or it may not be released at all.
Probably the former.

Hmm, I was just wondering about sniffing around the net if there would be any news about a european release...
Fingers crossed for some good news... Maybe I'll need to twitter Dellcares or Lionel...

Anybody else order the DVP from the Dell.co.uk website?
I put my order in on 2/3/2011. Expected delivery date is 10/3/2011.
Went back to check the website just now to see if the prices changed (they had free delivery until 2/3/2011... now that its 3/3/2011, I wondered if anything new was offered), and although the DVP product site is there, you can't get any further when you choose "Select this"... almost like its disappeared!... Ominous signs?
I'm taking a huge risk with the DVP, especially with the crashing issues I hear about. But we'll see. I've never seen the phone in real life, but most review websites says its the best Windows Phone device out (if it works 100% of the time). Either way, I checked the cancellation policy and Dell UK give 7 working days for a full refund. We'll see how it goes.
There simply isn't any other WP7 phone out there that I like in the UK. I would have gone with the Omnia 7, but with 8GB it's just too small. Ideally I would have chosen a Samsung Focus, but its not offered here.
One bonus with the DVP in the UK is it costs only £5 to get another full year warranty. Another omninous sign?! who knows .

GeneNZ said:
Anybody else order the DVP from the Dell.co.uk website?
I put my order in on 2/3/2011. Expected delivery date is 10/3/2011.
Went back to check the website just now to see if the prices changed (they had free delivery until 2/3/2011... now that its 3/3/2011, I wondered if anything new was offered), and although the DVP product site is there, you can't get any further when you choose "Select this"... almost like its disappeared!... Ominous signs?
I'm taking a huge risk with the DVP, especially with the crashing issues I hear about. But we'll see. I've never seen the phone in real life, but most review websites says its the best Windows Phone device out (if it works 100% of the time). Either way, I checked the cancellation policy and Dell UK give 7 working days for a full refund. We'll see how it goes.
There simply isn't any other WP7 phone out there that I like in the UK. I would have gone with the Omnia 7, but with 8GB it's just too small. Ideally I would have chosen a Samsung Focus, but its not offered here.
One bonus with the DVP in the UK is it costs only £5 to get another full year warranty. Another omninous sign?! who knows .
Click to expand...
Click to collapse
Have you take a look at the new HTC 7 Pro? I heard from a review that it has the best QWERTY Keyboard so far... Might wanna check it out. If not, Why not call Dell and check up on your Order.

To be honest I've been waiting for the DVP for a while.
I know I want WP7, but the current range of devices are pretty limited really. Other than the DVP, all the rest of pretty 'normal' I suppose.
I'm waiting it out, it only has been a few days yet. I'll update the board with my findings.

Looks like you can now buy the DVP in the UK

Expansys seem to have the DVP on sale. Their expected shipment is 1 working day and they now take Paypal payments, which they do only when they have stock.
http://www.expansys.com/dell-venue-pro-windows-phone-7-smartphone-qwerty-205052/

That's weird, when I spoke to a Dell customer service guy he said they weren't going to sell it unlocked first. Should've known that he didn't know what he was talkin' about.

Peew971 said:
Expansys seem to have the DVP on sale. Their expected shipment is 1 working day and they now take Paypal payments, which they do only when they have stock.
http://www.expansys.com/dell-venue-pro-windows-phone-7-smartphone-qwerty-205052/
Click to expand...
Click to collapse
it says estimated 1 day. they have not got stock and i doubt they will have stock tomorrow as dells own uk site does not list it.
ps. when i pre-ordered one from them in November they tock my money straight away and when i phoned them up about it they say it was a mistak and i had to wait 10 days to get my money back.
im going to wait till play.com or dell.co.uk have they in stock at i dont trust expansys ot clove.

Ganondolf said:
it says estimated 1 day. they have not got stock and i doubt they will have stock tomorrow as dells own uk site does not list it.
ps. when i pre-ordered one from them in November they tock my money straight away and when i phoned them up about it they say it was a mistak and i had to wait 10 days to get my money back.
im going to wait till play.com or dell.co.uk have they in stock at i dont trust expansys ot clove.
Click to expand...
Click to collapse
In November I wanted to preorder and pay via Paypal and their rep told me the Paypal option wasn't for preoders and would only appear when they actually had stock. So maybe you can actually buy from them now... To be fair I was fed up and got the Omnia 7 but that could be of interest to some people.
Oh by the way, the last time I spoke to Dell UK they had no plans for selling the phone themselves.

Clove says mid-February
This phone's launch has really been a joke, they're launching it in the middle of MWC when it might get obsolete.
http://www.clove.co.uk/dell-venue-pro

I had emailed Clove only three days ago to ask when the phone was in stock and they said it was expected early this week. The situation is a complete farce.

Surprised you guys are still looking to get this phone considering all the issues and that you can get other devices in the UK that can be unlocked for any carrier.

Peew971 said:
Clove says mid-February
This phone's launch has really been a joke, they're launching it in the middle of MWC when it might get obsolete.
http://www.clove.co.uk/dell-venue-pro
Click to expand...
Click to collapse
clove said the 6th january and then changed it to week starting the 10th. the reason they do these dates is so you pre-order from them thinking you are going to get it earlier then if you do it with other sites but once you pre-order they tell you there is a delay and hope you dont cancel (clove had it on the 6th when every over site had the 11th).
exspansy tock my money from my debit card, i did not try the paypal option.
tomorrow is the 11th and play.com and exspansy should say in stock but bet they wont and then will delay it again.
as far as dell.co.uk selling it. i was under the assumtion that dell sells all there products from their website and would sell the DVP too like they have been selling the streak. i prefer to buy from play.com but they only listing the 8gb and i wont the 16gb model.
tomorrow i will see if any of them have it but at this rate i may have to look at getting another phone. with the mobile show in early feb there probably be a load of new handsets.
UPDATE: clove and exspansy have delayed it till mid feb. i guess i will have to see if any new handsets get released at the mobile show that takes my fancy, if not it will be arround mid feb by that point anyway.
i reckon they are waiting for the os update which will fix a lot of the current issues (crashes etc).

efjay said:
Surprised you guys are still looking to get this phone considering all the issues and that you can get other devices in the UK that can be unlocked for any carrier.
Click to expand...
Click to collapse
i always get my phone sim free so i can get any handset but the hd7 and omina 7 i have seen and tried and i dont like the designs.

Given what's been happenning to our friends in the US I won't be rushing to get it !

Ganondolf said:
...i reckon they are waiting for the os update which will fix a lot of the current issues (crashes etc).
Click to expand...
Click to collapse
The O/S is rock stable ... either that or Samsung have worked miracles! My Omnia 7 has crashed twice since i purchased it and I got it on release day. (To be fair, the ONLY thing that has crashed on it has been the marketplace app)
Its far more likely that Dell have screwed up the firmware or chip/mobo integration somehow.
Either way, i'm now out of the market for one of these. Sadly, its the only 4"+ device with a keyboard.... who nows.... maybe Feb will cure my problem?

Clove has been told today there will be no stock until 'mid february at the earliest' for 'microsoft issue on mms settings'. Given every other manufacturer has phones in europe with working mms capability, I cannot see how only dell needs an one month worth wp7 fix. Assume they have multiple issues and don't have a clue about when they will be able to fix them all.
Now, I'm not sure who, between me still waiting for this phone and Dell, needs more urgently a reality check.

Ganondolf said:
i always get my phone sim free so i can get any handset but the hd7 and omina 7 i have seen and tried and i dont like the designs.
Click to expand...
Click to collapse
To be fair, once you start using one daily you just see it as a Windows Phone and forget a bit about the design. Sure the DVP has something special but unless you really need a keyboard you can do worse than the HD7 and Omnia 7.
What I will probably miss the most about the DVP is the Gorilla Glass but I'm more than happy with the Omnia 7.

goodbye dell
it has been a nice time waiting for u to fix those issues but i guess enough is enough
crawling back to htc via the 7 pro

I think Expansys and Clove literally just pull these release dates out of thin air (in the same way that Amazon and Play basically invent release dates for some videogames and dvds, etc., even when they haven't been announced yet). They're clearly not in any sort of serious contact with Dell if, only one day before the phones are due to go on sale, they 'find out' that their delivery isn't going to arrive.
I too am going to have to consider the HTC Pro 7 now, much as I don't want to buy another HTC phone. Sigh...

Peew971 said:
To be fair, once you start using one daily you just see it as a Windows Phone and forget a bit about the design. Sure the DVP has something special but unless you really need a keyboard you can do worse than the HD7 and Omnia 7.
What I will probably miss the most about the DVP is the Gorilla Glass but I'm more than happy with the Omnia 7.
Click to expand...
Click to collapse
i heard somewhere that the omnia 7 does not gorilla glass but it is not listed. not sure if this is true.
im going to wait till the mobile show in feb and then decide which phone to get.

Monty Burns said:
The O/S is rock stable ... either that or Samsung have worked miracles! My Omnia 7 has crashed twice since i purchased it and I got it on release day. (To be fair, the ONLY thing that has crashed on it has been the marketplace app)
Its far more likely that Dell have screwed up the firmware or chip/mobo integration somehow.
Either way, i'm now out of the market for one of these. Sadly, its the only 4"+ device with a keyboard.... who nows.... maybe Feb will cure my problem?
Click to expand...
Click to collapse
i have a feeling that the way dell has set up the dvp is slightly different than how overs have done and as they are very close to microsoft i this microsoft was fix some things that did not work with the way they made the handset.
i could be wrong but seems strange that the release has been put back to mid feb when the os update is to be released.

I'm stil waiting. Mabye its better to solve the problems. Or els the DVP is going to be a new iphone . But what about the OS update how as Microshoft annouced for april? New languages? Like dutch. We wil see

http://pocketnow.com/windows-phone/dell-venue-pro-delayed-in-the-uk-again-due-to-mms
Delayed again till mid-February, what a joke.
I am also waiting for this to happen so Dell can finally feel comfortable in providing an unlock code.

2.3.4 update news ONLY for NS i9020A KB2

So this thread is only to heard people talking about news of the 2.3.4 for our nexus s i9020A KB2. No longer kb3 or 1 conversation!!!

Still waiting.... on KoodoMobile !

Same, still waiting. Seems like a Canada only phone and we're always last to get anything lol.

I guess everyone bought the Koodo version, we will probably get the update last since we are the least owners of Nexus S

ManicDVLN said:
I guess everyone bought the Koodo version, we will probably get the update last since we are the least owners of Nexus S
Click to expand...
Click to collapse
Of course! It was the cheapest at $425 outright. All Canadian phone models are the same anyways (i9020a - GRI54 - KB2) except Wind/Mobi which sell the i9020t I believe.
Actually I paid around $230 (including tax) for it at Best Buy. I used $200 worth of Reward Zone certificates and also got the promotional 4000 points which is essentially $50.
Best part? No contract!

The phone is the same regardless off where you got it. I am on an 18 hardware refresh cycle and got the phone for $0 down.
the current roll out has been very much based on model and not the provider.
Sent from my Nexus S

ManicDVLN said:
I guess everyone bought the Koodo version, we will probably get the update last since we are the least owners of Nexus S
Click to expand...
Click to collapse
Not everyone...when I looked for the phone the day it was available, Koodo didn't have any to sell, neither did Telus. I wanted to buy it at BestBuy next for the reward points but they didn't have an outright/no contract price SKU so I tried FutureShop and bought it there. If I had waited a week, I could have had reward points or a gift card, but I needed a new phone ASAP since I gave my Desire to my wife, the Legend to my daughter, and I was using a backup "dumb" phone. I tried the Motorola Atrix and found it was an awful phone with lots of performance issues and poor software implementation that made it a disappointment to use - so I returned it and awaited the Nexus S which I'm quite happy with.
Not that it really matters, but my phones are always "free" since I do hardware upgrades for iPhones and then sell them BNIB and keep the profits for the phones I actually want to use.

I'm on Rogers with my nexus s and no udate as of yet.

Noxincendium said:
I'm on Rogers with my nexus s and no udate as of yet.
Click to expand...
Click to collapse
Updates come from Google not the provider. We have to wait until they start rolling it out for our model.
Sent from my Nexus S using XDA App

We basically all run the ATT version, it says it somewhere in the packaging I got with my Koodo Nexus. I'm just waiting until CM7 goes to 2.3.4 wich will probably be before we get it anyway. But google will get to our model soon enough.
Sent from my Nexus S using XDA Premium App

But the question is WHEEEEEEN???

I punched in the manual checkin code, still nothing. Once I get notification though I'll post the link from logcat. I have adb set up at home and at work.

Same boat here, I bought my phone at BestBuy for Rogers and I still have not received a OTA notification. I would have tried to do the manual update, but that doesn't appear to be an option either.
It would be nice to get some sort of schedule.

bfksc said:
Not everyone...when I looked for the phone the day it was available, Koodo didn't have any to sell, neither did Telus. I wanted to buy it at BestBuy next for the reward points but they didn't have an outright/no contract price SKU so I tried FutureShop and bought it there. If I had waited a week, I could have had reward points or a gift card, but I needed a new phone ASAP since I gave my Desire to my wife, the Legend to my daughter, and I was using a backup "dumb" phone. I tried the Motorola Atrix and found it was an awful phone with lots of performance issues and poor software implementation that made it a disappointment to use - so I returned it and awaited the Nexus S which I'm quite happy with.
Not that it really matters, but my phones are always "free" since I do hardware upgrades for iPhones and then sell them BNIB and keep the profits for the phones I actually want to use.
Click to expand...
Click to collapse
Actually this week you may get more points, bestbuy has new reward zone points
Spend over $500 = 5,200 bonus points ($65 value)
Online Code: 5200POINTS
So I guess buy the phone and some accessories and you get 65$ in points.

Just got my Nexus S from Future Shop this past Sunday. It is on Rogers and is a Factory Unlocked I9020A model. I too have not seen any updates as of yet for this phone.
Id like to see it soon though...

Nexus s fido
I have a nexus s from fido . There is a bug for some fido nexus s where the phone is always in roaming mode showing R next to the signal bar . I know that fido have been waiting on a software update since april 15 th .When that alert was posted in the system they said the update would be avalaible within the next two weeks. I am not sure if its the same update though .

killataf said:
I have a nexus s from fido . There is a bug for some fido nexus s where the phone is always in roaming mode showing R next to the signal bar . I know that fido have been waiting on a software update since april 15 th .When that alert was posted in the system they said the update would be avalaible within the next two weeks. I am not sure if its the same update though .
Click to expand...
Click to collapse
Hopefully 2.3.4 fixes the roaming issue. That little R is bugging me!

Just got my Nexus S about a week and a half ago.
Finally Rooted and Unlocked the Bootloader after slacking on following the tutorials.. So tempted to flash a rom/kernel instead of waiting for the 2.3.4 ota update..

Hopefully we get the update soon! I'm getting antsy. A user seems to have reported that they've gotten an update notification for their i9020A though - so that's good news!

So I downgraded my GR54 KB2 to GR40 KB1 and then upgraded to GJ22 KD1. Now my phone spases out at times. Does or can anyone get me the nandroid or stock version of 2.3.3 GR54 KB2? I just want to go back to stock 2.3.3 and then do an OTA update rather than manual. My Wind i9020T GR40 KB1 updated just fine but my TELUS i9020A GR54 KB2 messed up.
Any help or suggestions would be really appreciated.

[Q] - Tempted to purchase - UK

Hi Guys,
I'm at the end of my contract this month, so tempted to get ahold of the Venue Pro. I've seen there are some Firmware issues, so basically I have 2 questions.
1,
Does anyone know where I can get it on a contract in the UK, havent found one yet - or where I can purchase it sim free - preferably contract
2,
How much of a deal breaker is the firmware issue? And how much does it impact the phone
Basically the phone would be perfect - portrait slider is what I need, and WP7 is the dogs.
Cheers Guys
Chris

I love mine. Like you i mainly wanted it for the portrait slider, however i only use it on long emails as the on-screen keyboard is amazing.
I was lucky i guess on issues. I cheaped out and ordered the 8gb with intentions to swap it to 32gb as soon as it arrived, which i did for not only more space but to get around the lockups.
If i had to do it all over again, I "might" have gone with the samsung focus for the better camera since I'm not using the hardware keyboard as much as i thought i would on the DVP. But all in all, i love the look of the phone and it stands out. And it does everything i need it to do.

I might not have much of a voice, but I love my DVP.
I did not experience issues that are expressed on this forum as much. I have not tampered with the registry (well you really cant...) and the only thing i did to modify it was sideload apps using my MS developer license.
Maybe it is because I apparently have the updated firmware?
The people you will find on this forum who stuck around are probably the ones to talk to. I hear domineus has had his since the beginning.

Jragar said:
Hi Guys,
I'm at the end of my contract this month, so tempted to get ahold of the Venue Pro. I've seen there are some Firmware issues, so basically I have 2 questions.
1,
Does anyone know where I can get it on a contract in the UK, havent found one yet - or where I can purchase it sim free - preferably contract
2,
How much of a deal breaker is the firmware issue? And how much does it impact the phone
Basically the phone would be perfect - portrait slider is what I need, and WP7 is the dogs.
Cheers Guys
Chris
Click to expand...
Click to collapse
Echo Venelar's statements. I love my Dell. Its really a choice you have to make. You've read the threads. There are people that have received a Dell that just are NOT right...period...there are other people, like myself, who have had little to no problems. Whether one side or the other is in the majority, we'll never know. So, until the fixes are in place and in production, you take that risk...good one...bad one.
Again, like Venelar said, I find myself almost never using the keyboard...almost as in once or twice in 7 months....But, I could not bring myself to get the Focus. Not a Samsung fan for design...and it appeared they had hardware issues that impacted the update ability.
One of the more attractive phones in Europe was said to be the Omnia 7. Don't know if thats available in the UK, but you may want to look it up. Also, the Trophy started out slow with staining on the display, but is turning out to be quite popular. It has a good size and feel to it, though lacks the brilliant display of the focus and VP.

Thanks for the feedback guys.
I currently have a HD7 - which I love to bits, but I do spend alot of time emailing / texting ,and I think with the upcoming addition of facebook chat / windows live and facebook messages that I'm going to use the phone alot more for chatting.
I guess I can see what you mean - the WP7 keyboard is really good - far better than my wm6.5 or android keyboards I've had, but as I trained as a touch typist for a previous job 5 years back, I end up typing really fast and I make far too many mistakes on the touch screen.
I've seen the Omnia 7 - that looks good. But, I'd probably prefer to keep my HD7 over it. But the Dell seems to be a better build quality than the HTC devices - from what I can gather.
Another frustration is that it doesnt appear to be in any of the UK stores - so I just cant get to try it out. I was hoping it would be on a network here, hidden away - I wonder if anyone has found anything out about it?
Thanks again for your input guys - I'll be researching heavily over the next couple of weeks the best way to acquire one of these I think

Hi
I'm based in the UK and have been using my DVP for over 2 months.
1) Haven't seen the phone available directly from carriers yet. I bought mine sim-free from Dell - there are also third parties (e.g. ebuyer.com) selling it significantly cheaper. One thing to be aware of is that many third parties appear to sell the 8GB version whereas Dell sells the 16GB version. You can add a higher-capacity SD card - however, as mentioned above it voids your warranty.
There also seem to be a few websites selling the DVP with a contract, presumably a deal they have put together themselves. If you google 'dell venue pro contract uk', you'll find several. I don't have experience of these sites personally.
2) For my device, the firmware issue basically means that I keep wifi switched off, except for short bursts. With wifi on, the phone becomes unstable. However, with wifi off, I have been using the phone for a couple of months without any crashes or reboots - it has been very stable. Generally, the only time I switch on wifi is to get marketplace updates. Obviously, your mileage may vary.
Personally, I use the hardware keyboard extensively, which was one of my main reasons for choosing the DVP. I find it very comfortable. It doesn't have any cursor keys but that's probably not possible in a portrait keyboard.
Overall, I am happy with my choice of the DVP - it's a very nice device. I wanted a phone with a hardware keyboard, good screen, decent storage capacity and WP7 - the DVP is a perfect fit.
From my perspective, the most positive sign recently is that Dell have finally started communicating re: DVP issues. Much more optimistic now that they are serious about resolving the issues.

Jragar said:
Another frustration is that it doesnt appear to be in any of the UK stores - so I just cant get to try it out.
Click to expand...
Click to collapse
Sadly you can only get it from dell. I waited a good bit before ordering my nexus one because of the same thing. I had never purchased a phone without the chance to hold it. I bit the bullet and ordered the nexus one when they announced stock was getting low and it worked out. I couldn't have been happier with that phone. I guess having that experience go well didn't hold me back from getting the online-only DVP.
And yes, the build quality is amazing. Yeah the phone is heavy, but if you've always used phones with hardware keyboards then it's something that you are used to dealing with. The phone is stout, I love it.

[Q] Is it really worth it?

Hi guys, I'm a current Focus owner which I love. However I'm about to order a new Dell laptop and can get a DVP off contract for a discount. My big question is if it's really worth it? I know there's issues (or has been) with the phone, and firmware updates etc. IF I get the phone I will most definately be switching from the 16GB to a 32GB card, so I need to know if there's still massive issues associated with switching cards like that. It looks like the WiFi problem has been resolved, but looking in the other forums I get split results with about half saying that upgrading the card will kill the phone eventually (if not right away) and the other half saying that they've had no problems. Please gentlemen! What's the consensus?

Lemme put this another way... The DVP will be either a back up phone or my primary if I like it more than my Focus. OR I can get a free XBOX 360. I'm leaning towards the DVP but don't want to get it if it's just gonna brick when I swap the cards (or sooner).

I would say its worth it, its got a lot going for it. Most of the issues have been fixed already, and/or any small issues will be fixed/updated with mango thats being pushed out within a week. Only thing I have a problem is with is dell customer service, i cant ever get useful info about of them when asking about my order thats been delayed for almost 3 weeks.

Thanks for the input! Yeah... Dell CS... I went round and around for 4 days with them before they finally figured out that I couldn't get the free Xbox promo AND the discounted DVP. Hence my conundrum. Any input out there about swapping cards? Is there still a high brick percentage using a sandisk 32GB class 2?

I went from an 8gb to a 32gb card the day it arrived back in May. Have had no issues.
Would I order again? Based on hardware: yes. It's probably the most well-put together phone i've ever owned (I generally get 2-3phones a year). Absolutely love it.
Based on the company/carrier combo: No. Dell has repeatedly dropped the ball as far as updating the device and keeping customers in the know. Also, at&t is always one of the worst as far as pushing things out to devices. I'm still keeping my fingers crossed for the .212 firmware and mango.

^^^^^What he said. I've owned a 32gb DVP since it was first released and absolutely love it. I've had zero issues since I unboxed it. I didn't have to go through the returns or waiting and wondering about delivery/shipment, so I can't really complain about the customer service. I had called once when it didn't seem to want to activate with the new sim card, but they resolved it quickly.
I'd buy it again.

for $199 it is totally worth it.. (that is how much it should cost)
every time we order a new PC in the office we pick up a phone too.