Database Users

[Q]Random Reboots when connected to keyboard

I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!

ruckartj said:
I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!
Click to expand...
Click to collapse
Yes, I had this issue ever since I update to 3.1 from 3.0.1. I already open a post few days ago regarding this issue. At that time, no one else have this issue.
Last night my TF tablet rebooted automatically without docking to the keyboard dock... (this is after I did a system wipe after I upgrade to "Leaked 3.1" for the second time). It kept on rebooting non-stop for about 5 minutes. I took out the microsd card and power it off. After this, I put the microsd card back into the tablet and it worked again... But after this incident, my TF tablet has been up for about 12 hours without a reboot. I haven't dock it to the keyboard dock this morning. I'm sure it will auto reboot again once I do.

I"m having the same issue except when my TF reboots it also completely wipes the system, this has happened twice already and I'm not very happy.

It's happening to me too. It's really wierd, never when I interact with it, but I will just be looking at it and it's on the Asus screen all of a sudden. WTF

Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.

darkonex said:
Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.
Click to expand...
Click to collapse
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike

mikewong27 said:
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1115722
That's the link for the battery widget, I did just install that yesterday morning too so it's possible that may be causing it for me I dunno. I updated to 3.1 last Tuesday or Wednesday and I don't recall seeing this random reboot issue until yesterday so I'm not too sure it's the 3.1 update itself causing it, I still think it's some app or combo of apps I've installed that's doing it...

Video quality in Google Talk

I bought this tab for the screen and ability to use the built in front facing cam for video chat with my wife and kids while I'm away for 5 months but while testing it out I've noticed the video quality is crap over google talk from my end. My wife's cam looks great. Is there anything I can do to improve the quality. Currently we are testing it over the same wifi connection.
Sent from my GT-P7510 using XDA Premium App

Try this
https://market.android.com/details?id=com.mirial.clearsea
I downloaded the windows app and the android one and it works great. I use this for work to call my clients.
Sent from my GT-P7510 using Tapatalk

interesting, i had the opposite effect, my camera looked fine but there camera look pix-elated, I assumed that there camera was the one with the problem.

I had an even different issue. Video and audio was about expected given the connection I had. However, the video of me slowly turned to 45 degrees during the chat. I saw it in the lower right of my screen when my dad told me. I restarted the tab but still it persisted. Anyone see this??

Strangely....
droxid said:
Try this
https://market.android.com/details?id=com.mirial.clearsea
I downloaded the windows app and the android one and it works great. I use this for work to call my clients.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Registered, created an account and received the confirmation/activation email. When I click the link the website timeout - Chrome and Firefox....
The wonderful, trusty 'cloud' must be down...I think it started raining......LOL
Thanks anyway - will try it in a day or two when the cloud is up!

@piperp
This happened to me. There was a slide bar right above the picture of me while using gtak on the tab. If u slide it all the way one direction, right i believe, then it goes back to normal

@shawnwojcik
I thought the slider controlled a zoom level of the camera facing me. At least that's the effect I noticed when I tried it. The tilting picture started when I tried moving the tab to show them something next to me. It really made things worse. I honestly can't remember if I had the lock on the screen auto-turning turned on. I disabled it once this weekend for some reason and may have left it off which caused the problem.
In either case, next time I'll try your suggestion but that's a problem that needs to be fixed because it's really quite awful. Even after a restart of the tab it starts again.

piperp said:
@shawnwojcik
I thought the slider controlled a zoom level of the camera facing me. At least that's the effect I noticed when I tried it. The tilting picture started when I tried moving the tab to show them something next to me. It really made things worse. I honestly can't remember if I had the lock on the screen auto-turning turned on. I disabled it once this weekend for some reason and may have left it off which caused the problem.
In either case, next time I'll try your suggestion but that's a problem that needs to be fixed because it's really quite awful. Even after a restart of the tab it starts again.
Click to expand...
Click to collapse
My brief experience suggested the slider both zooms and enables some kind of facial recognition, so when you move, the background instead moves and your face stays central. This can lead to blacked out areas depending on your position in the frame, as well as a tilting background. It's also a bit buggy i found...

[Q] Camera problems.

Hello
I have been having some problems with the main camera on the A500. It has different tints to it. Sometimes the picture seems to be divided in 4 and all 4 squares have a different hue to them. Restoring to factory settings seem to take care of it for a while. Initially I thought it was "skype" that messed it up, but it is not.
I just restarted the tablet and the camera is giving me a yellow tint, with a clear horizontal stripe about 3/4 inch wide through the middle.
The tab has stock 3.2 on it.
I was wondering if anyone has experienced similar problems and if there was a solution to the problem.
Thank you

Well, I would think the problem seems to be some app/apps you have installed. Based on when you do a factory reset, it goes away.
I would just do another factory reset. Then verify it went away. Run it for a couple of days WITHOUT installing any apps. This will probably rule out a hardware issue.
Then install apps, 1 at a time. Use the camera, and look for issues.

Thanx. I will give that a try.

I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?

mobilebone said:
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
Click to expand...
Click to collapse
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.

Moscow Desire said:
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Click to expand...
Click to collapse
I thought it would be ok. But after restarting a few times, the camera colors are off. I'm going to root and install a custom 3.2 to make sure it is not the hardware.
Spasiba for all your help )

any news about this problems.
it seems that my iconia has the same problem- i never noticed it because i dont use the rear camera.
i sold it it today and the guy who bought has described something like what you folks are talking about
the strange thing is that i had done a clean boot before i sold it, and the buyer hasnt installed anything on it yet.
im waiting to hear back from him after he tries another clean boot.
anyone else have any ideas ?

I'm having the same problem. I don't use it much, but the camera was ok before. When I tried using it this weekend, it showed colored translucent squares on the sides. It is not a config problem, as there are no effects turned on. The front camera works 100%. I will post a sample when I get home.
If I change the "whites" config to Incandescent, it kind of solves the problem. Sometimes, the squares appear, but not for most the time.
I believe this is not a harware issue, unless that whites configuration is made with hardware (highly doubt it). I don't have Swift key, or Yahoo messenger, or any other apps that use the camera (other than Skype, but it was already installed when the camera worked).
Did anybody find a fix to this? It seems it is only a problem on stock 3.2.
Edit: not an exclusive 3.2 stock issue, it appears that custom roms have this problem as well.

I have the same issue after ICS ota upgrade...
Any ideas?

I haven't had the issue since the ICS upgrade. Only tested once or twice, but it is working properly.
What I did to partially fix it was changing the White Balance to "Incandescent".

AKOP builds for Vision b-37

Because I can't post in the proper place, maybe the forum admin could transfer
this post to the proper place(development).
On version b-37(5/26) of the AKOP build for vision I have a couple of comments.
I have exercised this build for the last few days and it works very well, I only have found a couple of possible bugs.
The mic in the headset(earbuds) does not seem to work for phone calls. The little switch on the headset does seems to work and the playback works fine. The mic in the phone works fine if you unplug the headset. There might be another program switching the mic off, but I haven't found any. It is like the mic is in mute and the mute switch does nothing on the headset mic.
The WiFi is off when the phone boots up, This might be a feature rather than a bug. Unless there is a lot of complaints I don't think it needs to be changed. The Internet phone from T-mobile does not work(known).
Another problem and I don't know if it is a program problem of a version problem.
I have tried many web browsers and on some sites they are very slow for the page to loads(like a minute or so). It might have something to do with Flash,
although most sites are OK. You Tube does work OK. Another quirk is the sites will come on with low resolution and then it appears as though the site has finished loading and the font is fine. It appears as though some sort of page loading problem. This happens with all the browsers I have tried.
A couple of times I have had the font under the Icons scramble, if the page gets rewritten then the font is OK.
All in all this is a very good version with very few bugs, great job !!!
Clyde

New build is up. Some of your bugs should be fixed already (e.g. with microphone).

AKOP build 38
The mic problem is fixed in b38(thanks), only one other problem that is new
to b38 is that the Home key and the Search key on the bottom of the phone
no longer function.
I found that the included browser has problems when loading then freezing on a
white screen. Other browsers seem to work, so deleted same.
I might add that in b37 and b38 the track pad finally works like it is supposed to.
In earlier versions and 2.3.4 it never worked properly. Also, the lights on the
keyboard and the 4 buttons on the bottom of the phone now stay lighted and
don't go off and on. Thanks for the improvements.
Clyde

Hello,
I also use the ROM and find it great. But I have two problems with it.
I can't send MMS. I have delete and recreated the MMS-APN but without any change.
My second problem is the clock when I use the apex launcher. When the phone ist unused for a while the clock goes wrong. On the widgets it shows 10:20, on the screenlock it shows 9:45 an the realtime ist 11:34 or so.
I hope someone has an answer.
thx

Home Key fixed
Found the problem I was having with the Home key being non-functional.
Seems like 2 programs I found write data where it is not supposed to be,
they are Android Assistant and Super Task Killer. If you run either one of these
programs the home key becomes non-functional.
The standard included browser has a problem with most of the time not
starting and giving only a white screen. I have tried 6 other browsers and all
work fine. Deleted same.
This fixed the 2 major problems with Build 38. There is a minor problem with the
Sim Card recognition, gives a error message to restart which is in error. The
main screen comes up long before the initial boot process has finished. I think
init.d is running after the main screen comes up. Works fine if you just let it
complete its work.
Build 38 is very stable and has very few problems. Great work !!
Clyde

[Q] Nexus 4 Ghost touches

So I bought a used N4 sold as is because the seller said he had some issues with the ROM and the touch sensitivity and all it needed was a stock ROM flash. I took up the challenge and flashed stock 4.4.4.
While I'm at the home screen everything's fine, as soon as opened the app drawer there were random touches all over the bottom half of the screen. Some were shown in the center and many at the bottom left corner but most were just random. I mean like 7-8 touches per second. The same happened whenever I went into play store, Opera or Chrome. Didn't test it further since I decided to try another rom.
Flashed Purity ROM and at first glance it worked flawlessly. Not random touches in home screen, app drawer or settings. Then I flash Gapps and the same thing happens with Play and Opera.
The funny thing is that the problem persists but at different circumstances. Can't pinpoint the exact cause. Should I get a new screen and try? Or maybe something else is at fault there?

I've been having the exact same problem as you. It started after I replaced the screen and the usb flex.
Ghost touches 1-2 each second only on some apps (none on homescreen or settings). I noticed that it happen in 4.4.4 app drawer but not in the 4.2.2 app drawer. I got almost no ghost touches on 4.2.2 messaging app also. It happens in almost any app, like play store, dropbox,chrome....
I thought it was the battery so I replaced it, but it did not fix it.
I have been trying to troubleshoot the problem but I ran out of theories. I wish the best luck to find the solution, as I almost gave up on it. If you happen to solve it tell me.

I think i found out what's causing this issue.
My theory was that apps with a lot of white would trigger the ghost touches. So I tested with flashlight screen apps that only show white on the screen. As expected the ghost touches only started to appear when i turned the flashlight on.
Therefore my theory was correct.
In my case I will contact the seller that sold me the screen to see if I can get a replacement.

I've had the intermittent touch screen issue, just above the capacitive buttons and also the ghost touches.
Started about 2+ weeks ago.
I reverted back to the stock "HOME" launcher instead of the Google Now launcher and that seemed to have fixed the issue.
I will have to keep an eye out to see if it lasts.

Nexus4 Ghost touch navbar fixed (for rooted only)
Nubrig said:
So I bought a used N4 sold as is because the seller said he had some issues with the ROM and the touch sensitivity and all it needed was a stock ROM flash. I took up the challenge and flashed stock 4.4.4.
While I'm at the home screen everything's fine, as soon as opened the app drawer there were random touches all over the bottom half of the screen. Some were shown in the center and many at the bottom left corner but most were just random. I mean like 7-8 touches per second. The same happened whenever I went into play store, Opera or Chrome. Didn't test it further since I decided to try another rom.
Flashed Purity ROM and at first glance it worked flawlessly. Not random touches in home screen, app drawer or settings. Then I flash Gapps and the same thing happens with Play and Opera.
The funny thing is that the problem persists but at different circumstances. Can't pinpoint the exact cause. Should I get a new screen and try? Or maybe something else is at fault there?
Click to expand...
Click to collapse
Hi everyone. this is my first post. i may make some grammar mistakes, because english is not my native language.
I found a solution for the ghost touch issue on my nexus 4, so maybe it can help who is having the same problem.
1- Download and instal the NOMone Resolution Changer on Play store
(this is my first post here, so i cant paste de link here, but you will not have trouble to find it)
2- when asked, Allow superuser
3- open the app and change the height resolution to 1250. (it worked for me, but make some tests to see if you need to disable a bigger part of the screen to avoid de problem)
This is not the best way to keep using your phone, because you may lost a part of the usable screen, but worked for me.
Thanks!

I workaround this issue avoid using undervoling in the kernel, and avoid lower temperatures in phone, yes as you read ... this issue give my crazy when my phone was to hot and I tried to cold my phone using one ice cube in screen and back, the temperature of the phone down but ghost touches appears again, so played some videos to warm the phone again and dissapear again.
Don't ask me about how it works, or relation with screen, digitizer or battery, I don't understand but help me to workaround the issue.