[Q] Rebooting Issue, Help needed! - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hello Ya'all,
First and foremost, I would like to thank the forum and its members for the great supply of information and technology.
Device: HD2 is currently running YukiXDA's Windows Phone 7 ROM
Storage Device: Sandisk 8GB Class 4 MicroSDHC
Issue: I flashed my phone with Windows 7 after formatting the SD card with SD-Card formater for optimal results. The installation went perfect, the SD card was recognized, etc. and everything was working perfectly. I added pictures and music to it, no problems; however, when I put an additional album onto the HD2, the phone started freezing and rebooting quite frequently, with the occasional Storage card error; thus, I assumed (and read) that adding a little more music would patch up the problem. I tried it and to my surprise, the rebooting decreased, but the problem still persists. I know some of ya'all are probably wondering: "Go buy a new SD card," However, this is one of the cards that is known for being compatible quite frequently; thus, I can't be too sure whether I'm just wasting money or not. Any help would be appreciated.

This might sound hilarious; however, after updating to blackseven mango, my phone has not rebooted for the past 6 hours (It is infamous for rebooting every hour or so). I am going to test this out one more night and see what the problem is. I'm sure it is not related to the roms; however, it would restart with every NoDo Rom, but for some reason, it hasn't with this one.

sd card
Its most likely your SD card I personally have never had any problems with restarting and I have the Samsung SD card that came with my us hd2

Guyden2 said:
Hello Ya'all,
First and foremost, I would like to thank the forum and its members for the great supply of information and technology.
Device: HD2 is currently running YukiXDA's Windows Phone 7 ROM
Storage Device: Sandisk 8GB Class 4 MicroSDHC
Issue: I flashed my phone with Windows 7 after formatting the SD card with SD-Card formater for optimal results. The installation went perfect, the SD card was recognized, etc. and everything was working perfectly. I added pictures and music to it, no problems; however, when I put an additional album onto the HD2, the phone started freezing and rebooting quite frequently, with the occasional Storage card error; thus, I assumed (and read) that adding a little more music would patch up the problem. I tried it and to my surprise, the rebooting decreased, but the problem still persists. I know some of ya'all are probably wondering: "Go buy a new SD card," However, this is one of the cards that is known for being compatible quite frequently; thus, I can't be too sure whether I'm just wasting money or not. Any help would be appreciated.
Click to expand...
Click to collapse
the adding of music is the key, ive found that my card has portions that are fine, in fact its super quick and stable, but if i go and install something it will start resetting, if its the same issue as mine then keep dumping 50MB of junk on it until it becomes stable, i honestly do not know why this works unless WP7 is so sensitive to IOPS that even the slightest hicup will make it reset

dazza9075 said:
the adding of music is the key, ive found that my card has portions that are fine, in fact its super quick and stable, but if i go and install something it will start resetting, if its the same issue as mine then keep dumping 50MB of junk on it until it becomes stable, i honestly do not know why this works unless WP7 is so sensitive to IOPS that even the slightest hicup will make it reset
Click to expand...
Click to collapse
Hi
I have had problems with alot of reboots, up till 5 per hour and some times when booting it just get stuck on a white og green screen so that i have to pull the battery. But that was untill i found this yesterday, i filled my phone up(from over 10 gb free to only 2gb free) and now it is running sooooo smooth not a reboot yet
So people with random reboots might noth have to by a new sd card. ???
Wish i found this before i ordered a 16 GB class 10 hehehe

Just a quick report back on this, after filling my sd card up with music i only had ONE reboot last night in stead of rebooting many times per day else it has been running all smoth.
So i must say this is a great result by just adding music to the phone

HTC HD2 with cm7 hyperdroid
Hi my phone randomly reboots a lot ive rooted it and flashed cm7 hyper droid- v10.4 "estatic eagle" android version 2.3.3 build #GRI40 a long time ago but now recently it just started randomly rebooting. i believe it started when i tried to update the rom from rom manager to a newer cm7 hyperdroid but for some odd reason my phone also doesnt reboot into recovery mode to put a new rom on it. please help. its getting irratating. thank you

Related

Strange issue

About a week or so I've been experiencing a new problem: the SD card becomes inaccessible and none of the applications installed on the SD able start (obviously). Soft resetting my HD solves the problem, but only temporarily for a few minutes. It really let me down a couple of times when I needed my SatNav app the most.
I'm using Laurentius26's v4 custom ROM. All I can think of is formatting an SD card. Any other thoughts?
Try some recovery software on your PC to get off as many files as possible then re-format. They can become corrupted over time. You might want to get another card though, as they only have a limited read/write cycle and sounds like yours could be slowly dying if it's been used a fair bit. If fairly new then if it was me I wouldn't trust it with my data and I'd buy a new one.

random lockups

Is anyone else getting random lockups on their phone? it seems like no matter what rom i use it locks up at least once or twice a day. it seems that sense is the only thing that does lock up, as i cant hit the home button and have it go back to it.
anyone?
yeah, it happens to me too...to the point I have to remove the battery
Same here, it usually locks up once every 24 hours or so, and most times it's not even a full lockup, just the homescreen does. cause i can hit the windows button, and end button will lock the phone, just the main Today screen. Sometimes time fixes it, and it'll fix itself. but most times i take battery out
It all has to do with sense.....Horrible i know
eosrider said:
Is anyone else getting random lockups on their phone? it seems like no matter what rom i use it locks up at least once or twice a day. it seems that sense is the only thing that does lock up, as i cant hit the home button and have it go back to it.
anyone?
Click to expand...
Click to collapse
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not
Same here
I've hard reset this thing, seriously, 20 times. Same setup as yours. I will try the sd card removal. Thanks for sharing the info.
depgary said:
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not
Click to expand...
Click to collapse
depgary,
Thanks for that bit of information. I went ahead and formatted my my sd card today. (Fat32, 32kb allocation unit size.) the phone hasn't locked up yet. i feel that by this amount of time i would have seen one. i'll post another reply if it locks any time soon. thanks guys!
eosrider said:
depgary,
Thanks for that bit of information. I went ahead and formatted my my sd card today. (Fat32, 32kb allocation unit size.) the phone hasn't locked up yet. i feel that by this amount of time i would have seen one. i'll post another reply if it locks any time soon. thanks guys!
Click to expand...
Click to collapse
Well, It's been 6 days and no freeze ups with the SD card removed, tomorrow I'll put the reformatted SD card back in and test it further, so far, so good
Here's a question: Do you think T-Mobile put the fastest SD cards on the market in this phone?
I simply changed the provided card for one that I purchased a week or so before I got the phone on launch day. No problems.
The ones Tmobile put in there are cheap class 2 cards. Reformatting the card has seemed to help. You would probably have better luck with a class 6 card. I'm going to wait till the price of the 32gig cards come down then get one.
EDIT: OK so I reformatted my card and its only showing 14gigs of storage, I know its not going to be exactly 16gigs of storage but I should have more than that. Anyone else have this issue?
depgary said:
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not
Click to expand...
Click to collapse
I would like to try this myself. does anybody know what class card comes with the new motorola droids? I'm thinking of switching out my card with girlfriend's.
SEscobedo said:
I would like to try this myself. does anybody know what class card comes with the new motorola droids? I'm thinking of switching out my card with girlfriend's.
Click to expand...
Click to collapse
droids come with a 8gb.
Still without issue, no lockups.
I also noticed that it was only 14.x gb free. i think its normal though.
eosrider said:
droids come with a 8gb.
Still without issue, no lockups.
I also noticed that it was only 14.x gb free. i think its normal though.
Click to expand...
Click to collapse
I think you are wrong as she just got the phone and it definitely has a 16gb card.
defective phone
i think the ramdom lock-ups are associated with the phone and not the custom ROMs. i've flashed about 6 different TMO-US rom from here and they all lock up my phone. so they all can't be bad, right? well, the other thing i noticed was that when it did lock up, i could feel the bottom-half of the phone was hot, right below the battery cover. i think my phone is defective because if i multi-task, it gets hot then locks up. i'm going to return it for a new one. anyone else have this problem?
nick714
depgary said:
Well, It's been 6 days and no freeze ups with the SD card removed, tomorrow I'll put the reformatted SD card back in and test it further, so far, so good
Click to expand...
Click to collapse
Well folks, I put the reformatted SD card back in, while I was scrolling through my pictures testing out the card, guess what, the devise froze up, had to reset it, about 4 hours later, while going through the pictures again, it froze up again, reset it. Then, as before, after a long charge, the phone would not wake up, had to reset again, that's 3 times sense I put the SD card back in. To test the card out thoroughly, I watched Transformer part 1 to the end, and no freeze up, so I cannot say if the SD card is bad, I'm getting ready to try a new card now.
The problem may be with the Devise's SD driver. Another thing I noticed is that with the card out, the battery lasted a good 50% longer
This is just my test, but, it seems to me the devise runs better without the SD card installed.
I'll return with an update after the new SD card test run
****Update: Tried the new SD card, the devise froze up while scrolling through the pictures. I don't believe it's the SD cards, seems like a glitch in the SD hardware or the SD driver. My devise works just fine without the SD card installed, who would think that it may be the SD drivers causing the freeze ups. I wonder how long it will take for HTC or WinMo to accept and fix the problem.
Is there a developer on this thread that can come up with a fix, or a better SD driver software?
nick714 said:
i think the ramdom lock-ups are associated with the phone and not the custom ROMs. i've flashed about 6 different TMO-US rom from here and they all lock up my phone. so they all can't be bad, right? well, the other thing i noticed was that when it did lock up, i could feel the bottom-half of the phone was hot, right below the battery cover. i think my phone is defective because if i multi-task, it gets hot then locks up. i'm going to return it for a new one. anyone else have this problem?
nick714
Click to expand...
Click to collapse
Same here, the back of my phone would be hot as well, try removing the SD card for a few days, as I did, and see if your phone stops freezing up, mine seems to work great without the card installed, and the battery last longer.
will buy a new one and see
i def think its the card, maybe it gets hot when you charge/ run heavy apps like wifi and when it goes to read the card it miss reads and freezes, cause i install all apps on my card as to not clutter the fone just yet, i will def be buying a new sdcard and probably swapping out cards hahaha and returning old stock one. hahah thus having a sweet better class 16g card for free
I get frequent lockups with Sense, but when I switch to the standard Winmo interface, it never locks up. I don't think it's the memory card as much as HTC's sense.
lock up exiting messaging
I have had the phone since the 14th, I am running the stock T-Mobile USA rom (not flashing another rom until I decide if I'm going to keep the phone) The only time that I have had the phone lock up is when exiting the messaging tab on Sense.
It seems to have started after I updated the myphone application in order to back up text messages.

[Q] Wp7 Reboots all the time AFTER activating live services

So Ive spent all day going through a lot of threads and posts and stuff, about the HD2 rebooting a lot and the only possible reason i could find was the memory card wasnt supported. its the stock 16gb class 2 that comes with the usa hd2, but im pretty sure it works because before i activated the live services everything was perfect, after i activate them, it reboots every couple minutes, anyone find a fix for this or any tips? ive tried formating the memory card, reflashing the phone, updating the radio, everything.
itsedstech said:
So Ive spent all day going through a lot of threads and posts and stuff, about the HD2 rebooting a lot and the only possible reason i could find was the memory card wasnt supported. its the stock 16gb class 2 that comes with the usa hd2, but im pretty sure it works because before i activated the live services everything was perfect, after i activate them, it reboots every couple minutes, anyone find a fix for this or any tips? ive tried formating the memory card, reflashing the phone, updating the radio, everything.
Click to expand...
Click to collapse
I had the same problem the first time I ported WP7 to my phone using the same stock 16gb class 2 card. I suggest you restart the process.
-Reformat your sd card (I did a quick format)
-Reinstall WP7
-Follow the exact steps to enable market. When moving the file using Touch explorer, remember to copy the file and not cut it..on my first attempt I made a few mistakes and I ended up cutting the file into the windows folders. Suddenly my phone started to restart itself every other minute.
-All apps that I've tested on the market works including netflix, youtube, weathebug.
-Zune transfers and playlists works like a charm!
After following these steps, WP7 has been running solid for almost two days!
I hope this helps.
John
jnujin said:
-Reformat your sd card (I did a quick format)
John
Click to expand...
Click to collapse
which formating program did you use? and what cluster size?
jnujin said:
I had the same problem the first time I ported WP7 to my phone using the same stock 16gb class 2 card. I suggest you restart the process.
-Reformat your sd card (I did a quick format)
-Reinstall WP7
-Follow the exact steps to enable market. When moving the file using Touch explorer, remember to copy the file and not cut it..on my first attempt I made a few mistakes and I ended up cutting the file into the windows folders. Suddenly my phone started to restart itself every other minute.
-All apps that I've tested on the market works including netflix, youtube, weathebug.
-Zune transfers and playlists works like a charm!
After following these steps, WP7 has been running solid for almost two days!
I hope this helps.
John
Click to expand...
Click to collapse
interesting...i will try it again..
all we know stable is the most important factor, even than the market
I have this same problem. I rather doubt that copying-vs.-cutting or cluster size has anything to do with it, particularly as WP7 will reformat your SD card itself on first boot. Your problem probably became more pronounced after using Live because the SD card was being used to store the additional data/settings.
My opinion is that we have "bad" (perhaps insufficiently speedy) SD cards (I am also using the stock 16GB TMob USA card); haven't had a chance to test my theory by swapping it out yet, though.

Solution to SD Card Problems!

I started using my HD2-7 with an 8Gb class 2 Sandisk SD card that worked perfectly. But I wanted a bigger SD card, so I bought a 16Gb class 2 Sandisk card that gave me a lot of hanging, reboots and lags in the HD2. I had to abandon the card and went back to the 8Gb card...until I stumbled on this post. I followed it and now the card has been working perfectly for about 4 days without any trouble.
If you are having trouble with your card, please try this method and post your result. I think the guy might have stumbled on the solution to the SD card problems.
Barmalei said:
Many people are experiencing problems with SD cards and/or random reboots, and I think I solved mine (I am rather a newbie), so here is my report.
Few days ago I installed WP7 (thanks a lot, DFT guys) on my U.S. T-mobile HD2 with its original 16 GB class 2 micro SD card, using radio 2.10.50.08.2.
Installation went very well, the phone worked very smoothly and very fast, except it started freezing and randomly rebooting. Hard resets didn't help. Then I removed SD card and reset the phone - it worked very well and fast and did not have any reboots.
I tried reformatting the SD card to Fat32 (using free software SDformatter - it fully clears the card after WP7 use and removes partitions, make sure you put Format Size Adjustment "ON" in Options) and reset the phone with the card. It did not help, the reboots were the same as before.
So I decided that the 16 GB card wasn't good for WP7 and bought a PNY 4 GB class 4 card for $10 at Staples. I reset the phone with this new card inside. At first everything worked very slowly, but at least the reboots completely disappeared. In few hours everything became fast, except for certain things, like it would take 15-30 seconds for the camera to reset after shooting a 1 min video.
Finally, I decided to try something else. I reflashed radio to 2.15.50.14 with the original 16 GB card (reformatted again), and everything seems to work very well -it's fast, and there has been no reboots so far in few hours. The battery also seems to drain with a normal pace.
Click to expand...
Click to collapse
The guy did alot of different thinks to try to fix his SD card problems, in my opinion it would be hard to identify what actually fixed the problem if any. I had 2.15 radio and changed it to 2.10 as others where saying it would lower battery drainage which it seemed to have changed slightly. The only reason I posted this is to just make people aware before they start reseting there phones with experiments but I also understand that without the above sort of posts the forum wouldn't exist as so much is discovered by experiment.

Random reboots with SD card problem

Hi.
I decided to try out WP7 on my HD2 for the first time.
I run Task29, installed new radio, MAGLDR 1.13 and rom blackSideSeven v1.7.7392.
Everything went preety smooth. I recieved activation code from US support (through chat). Working market place, 3G, wi-fi, apps etc.
After few hours phone reboots itself, goes through MAGLDR and then WP7 says:
"Storage card not working. Your storage card has changed, is damaged, or is non-compliant. (...)".
All I could do then was turning the phone off. Reboots did nothing, so I made a hard reset. It worked, but I lost all my settings etc. Moreover available space went down to 40 MB (from over 1,5 GB).
I decided to format card with SDFormatter(it says my card is not compatible with Full(erase) and does quick format). Again, task29, radio, magldr, wp7. Works again. Few hours later same story. Storage card not working.
I'm using SanDisk 2GB SD card.
Does anyone has an idea what could be the problem here?
Thanks in advance.
Rebooting in WP7 usually means an incompatible sd card, However I was able to find your sd card in the "WP7 Compatible sdcards" .
Try another sd card, preferrably an 8 or 16 gig.
Reference
Thanks for response.
About 13 hours ago I changed SD card from this 2GB SanDisk to 2GB Kingston, used SDFormatter (not compatible with full erase either) and made hard reset. It was loading everything slower for the first time, but after some time it was as fast as SanDisk.
I've been using Zune, wi-fi, 3G, browser, marketplace, xbox-live panel, put some music. So far so good, no reboots and it still shows a lot of space available (which seems a bit strange though, because I almost filled everything with music through Zune).
I hope it will stay like that. I really like WP7, it's UI, speed and simplicity.
So yeah, if anyone will have a similiar problem, try to change SD card and see if that works for you.
kawazaki said:
Rebooting in WP7 usually means an incompatible sd card, However I was able to find your sd card in the "WP7 Compatible sdcards" .
Try another sd card, preferrably an 8 or 16 gig.
Reference
Click to expand...
Click to collapse
lol
That thread is about as useful as using a packet of crisps as a life raft.
nothing is confirmed as several people have mentioned many many.......many times
volv said:
...... So far so good, no reboots and it still shows a lot of space available (which seems a bit strange though, because I almost filled everything with music through Zune).
I hope it will stay like that. I really like WP7, it's UI, speed and simplicity.
So yeah, if anyone will have a similiar problem, try to change SD card and see if that works for you.......
Click to expand...
Click to collapse
actually you might have had more luck because you copied music to it, ive found that if i do not have enough music on my card it will restart, im guessing that the music covers up a dodgy patch of storage, which is fine for playback of music but perhaps doesnt perform as quick for OS functions
After few days I can say everything works really good. On 2GB Kingston I didn't have any reboots. It works a bit slow sometimes though(especially when changing apps and in marketplace). It is good for daily use.

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