[Q] shut down normally: now no power light or boot - EVO 4G General

I apologize in advance if there is a similar thread; I could not find one.
My EVO has been fine, no issues. I use it heavily every day. I'm running Cyanogen 7 nightly 147 (I think) and have been for 4 or 5 days. Using the Tiamat kernel running SMARTASS.
Last night I shut down around midnight with around 50% power. I plugged in the charger but don't remember if the charging light came on then. This morning there is no charging light and the phone won't boot. Tried long holding the power button, battery pulls, pulled the SD card (for lack of anything else to try). Nothing has had any effect.
Does anyone have other ideas? I'm at a loss. If it's dead, it sure chose a strange way to go. Any advice would be very appreciated. I need this thing for work and home. Many thanks.

Just after posting I went back to playing with different chargers and power button pushes. The white HTC logo flashed for a second and the phone vibrated but it went right back off. It's the first sign of life I've seen, but I can't get it to repeat or go further.

This happened to my sisters Evo when she first got it last summer. Luckily it was the battery and HTC shipped a new one for free. The warranty on the evo is 15 months so you can try and request a new battery!
Sent from my PC36100 using XDA App

I have found one similar thread: http://forum.xda-developers.com/showthread.php?t=913258. So maybe it is a dead battery. Been getting amazing life recently, so it seems crazy that it would suddenly be dead. Is this common?

Any suggestions for going to the Sprint store with a rooted phone? Since it's a bad battery, they may not need to look at the phone once it boots. I haven't had to do this before, so I'm not sure what to expect.

if you do go to a sprint store, i would not let them keep the phone or even take it out of your sight. if that happens you may well find yourself unrooted. but thats just a guess. you can get on ebay or any other similar site and buy a cheap battery for less than $5. then if thats not the problem go from there. this same problem happened to me but luckily one of my friends also has an EVO so i just used his battery and my phone worked great. so i just bought a new battery

Thanks for the input. Headed to the Sprint store in a minute to see if a battery will solve it.

It was the battery. They tested in at the Sprint store and pronounced it DOA. They said they don't normally have spare batteries but they happened to have one, luckily. I was pretty grabby with the phone and didn't let it go for long. Once it started to boot I took it back and they never saw the Cyanogen screens.
Overall they handled it very well. I was impressed with how responsive they were. I was out of there in 10 minutes.

Related

is it... the battery?!?!

I'm at a loss.
A week ago, phone started random resets and looping resets - usually when using a significant resource (i.e. camera, web).
I removed everything, reflashed rom, reflashed the Cingular rom etc. to no avail - same problem.
Today, I'm running the bare bones cingular rom without add ons. Seems like I'm doing fine - battery down to about 88% at 5pm which seems okay (I push mail from the exchange server). I take a picture with the camera and go to send it via email and the phone starts looping resets. I soft reset and I get a low battery message - 12%. I went from 88% to 12% in about two minutes.
Any expert opinions? Is it just the battery or is my phone turning into a brick?
Thank in advance.
Sincerely,
Jonathan
First off how old is the phone? It could be time to get a NEW battery.. these batteries have shelf lifes.. lol.. there days are numbered.
Phone is about 1.5 years old.
Update:
Interesting update:
Powered the phone off to pull the battery and check it out as I am looking for a new battery on ebay.
When I power the phone up, it now says battery is at 67%
- this makes me concerned that there is a hardware problem with the power management system in the phone...
thoughts?
"bump"
Any help, all. I would really appreciate your insight.
I'd start by buying a new battery. 1.5 years is a long time for a rechargable battery.
I am having the EXACT same problem.
I even bought an OEM Sanyo on eBay. No change. Then, I complained to Cingular and they replaced the phone (it took a LOT of complaining).
I put the new battery in the new phone, totally vanilla install. It worked great for a couple of hours, then the problems started happening again.
WTF? New phone, new battery and it's still happening.
Yeah - probably no way any level of complaining is going to score me a new phone from Cingular because of the age. I have a new battery on the way, but I am worried that it might be something with the charging circuit or something. Wish somebody with some expertise would speak up on this...
If you are lucky: they sell extended batteries on eBay. I bought me one for my TMO USA VARIO. The stand-by times are really amazing!
In case you consider to buy an extended one make sure that it comes with the battery door as pictured at the link below!
In general the prices on eBay are very low, so, if you are planning to keep your phone a bit longer you might want to buy 2 or 3 batteries at once? (Saves shipping and I really expect that the batteries will soon not be available any longer since the WIZ is discontinued.)
Link to eBay item:
http://cgi.ebay.com/For-Cingular-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I had this problem. Looping reboots, might work for 5 minutes but then a constant cycle of reboots. Mine is a years and 2 months old.
I though it was the phone and was ready to ditch it. The battery showed a good charge.
I bought a OEM battery off of eBay for 10 bucks and the phone has not had one issue since.
No question it was the battery in my case.
Excellent. Thanks for the response. New battery was purchased last week and should be here soon, so I'll let you know how that turns out.
Might also take a look at the extended battery - seems like a neat feature, although it looks like it would keep the phone from fitting in my car stand (I use tomtom with it).
I'll post a reply when I find out if it is indeed the battery.
Thanks again.
Its a battery issue.
I had this problem before.
I would charge my phone using some 3rd party cradle and some how it screws my battery up.
for exmaple. The phone would say the battery is fully charged. but when i use it. the phone only lasts 5 mins.
after awhile. not matter how i charge the battery the battery never went to it's full charge. and like you, it keeps looping.
this was an OEM battery that i had for less then a year.
i got a random cheap battery off ebay to test it. and now it works fine.
i threw out the old battery.
UPSATE
UPDATE: It was..... the battery. Easy OEM replacement off ebay for less than 5 bucks. Running like a champ again. Thanks for the insight. Hopefully this helps someone else in the future.
Cheers!
- JB

Tab powers off when I leave it. WTF?

A couple days ago I came home to find the tab powered off. This even though I left it on from the night before. When it booted it still had 34% battery.
Last night I left it charging and when I came home from work today it was powered off again! Even though it was plugged in.
Also, the wi-fi locked up completely twice the first day I used it.
Should I exchange it for a new one or does everyone experience these problems? I'm about 7 days in my BestBuy return period. I might return anyway because it's $100 cheaper at Staples with that coupon in another thread.
kbeason said:
A couple days ago I came home to find the tab powered off. This even though I left it on from the night before. When it booted it still had 34% battery.
Last night I left it charging and when I came home from work today it was powered off again! Even though it was plugged in.
Also, the wi-fi locked up completely twice the first day I used it.
Should I exchange it for a new one or does everyone experience these problems? I'm about 7 days in my BestBuy return period. I might return anyway because it's $100 cheaper at Staples with that coupon in another thread.
Click to expand...
Click to collapse
I got the same issue..
I got the same issue too.. I got it from Staples.
Are you guys running a custom rom? It did not happen to me until I flashed to a different rom so I don't think its the device.
It must love you a whole lot then.
Yup, they are using unstable hacked 3rd party ROMs. What do you expect?
Stick with the stock ROM people its far superior to any 3rd party bug ridden ROM that out there right now.
I have 100% stock and have the same issues...
Mine has just done it again (which is why I jumped on here in the first place), but unfortunately it is not powering back up this time. Odd.
I am running stock. I haven't jailbroken it. It's never even been plugged into a computer.
I was getting this issue when running the previous Bonsai ROM, I would suggest trying the TouchWiz ROM, I haven't had any sleep issues with it.
set you wifi settings to always stay on even when the screen is off that worked for me.

HTC Shift Battey or Device Issue

I have an HTC Shift that is now a replacement phone Sprint sent because the other Shift bricked on a OTA update. The phone itself looks brand new. (we have had it since Apriil) The problem with the phone is that it will never charge the battery. I actually have 3 spare batteries so in total 4 batteries are charged to 100% but as soon as I put them into the Shift device the battery status will range from 0% to 8% an occassionally will charge to 12% but no higher. If I take the battery out and put it into another HTC it will show 95% or better as charged - to be clear this is the same battery that just seconds before registered 12% or less.
I've tried everything. I've changed Roms (the good thing about this is that I can tell you the ins and outs on about 12 different Roms and kernels now) I've changed up kernels. I installed Bettery Battery, battery calibration tools, spare parts...booted it up empty, let it stay off and "charge" all night, on and charge all night, factory reset, everything but RUU because it just won't do it and HTC update, won't do that either because of the battery being below 30%.
OK, so you say - take it back to Sprint and get a new one - can't do that because I can't unroot it with the RUU as it still shows s-off -
I'm brain dead on this one.
I'm not a newbie at this. I've rooted several phones, HTC, LG, Palm Pre, even turned the Palm Pixie to a wifi goddess in it's day by switching out the radio(you know). I've jailbroke the Iphone and Ipad. Rooted my Thrive and turned a pandigital into a sweet little android.
I don't want to take the phone back like it is. I want to figure out what the heck is the issue. (i know...i know) When I plug the phone in the led comes on as though it is charging but it never charges...any ideas? you know it's probably something simple and I've just fried my brain at this point. Any ideas? Anybody??
Thanks in advance for any input, ideas or helpful tips!
Sondee
We be - Riding With The Nerd Herd

Help: Bought used HTC 10, it started randomly reboot, now stuck in bootloop, stock sw

I guess Santa gave me a lump of coal this Xmas... I finally treated myself to an upgrade from my trusty One M7 and got an used S-offed HTC 10 from Swappa. Yeah I know... as a poor grad student, funding is pretty damn tight.
The phone is in good physical shape - no obvious signs of abuse. However, in the first week of use, I experienced a couple random reboots, and the phone itself was getting hot (>40 degrees C) while just texting and on wifi, with airplane mode on. Battery life with that usage pattern and load was maybe 1.5 hours screen on time. Deep down I knew something felt off, as that's WORSE battery life than my 4+ year old One M7. But I thought hey, it's a used phone. I was planning to flash TWRP and custom roms on there, maybe the debloated roms will help.
When I finally was able to flash TWRP and Santod's debloated stock rom, it was okay. Still some random reboots, but I loved the new phone so much, I was okay with it.
Until it got worse and worse. To the point where unlocking the phone will make it freeze, then reboot. At first, it was when the battery was low, like 40%. Then gradually it started freezing and rebooting at higher %, until it started doing it with a full battery.
Fast forward to just before Xmas - the phone is unusable. It will reboot show the white HTC boot screen, then black out, and start again. Bootloop forever. All while plugged in. I noticed the charge light isn't on even when plugged in, I guess during the initial seconds of booting up, it relies on battery power alone? Such a bad design if true
I've had to leave it overnight. I would wake up to a seemingly dead phone. I'll plug it in, and it would show the charge screen. If I turn it on then, it would go into bootloop. It won't even make it into recovery, stock or TWRP when I had it. If I let it charge until the charge light is green, it MIGHT boot into the welcome screen. It'll freeze up after a few taps, then back to bootloop.
My best guess is the previous owner abused the battery so bad that the cell is completely ****ed. I regret that I forgot to ask about the battery life before I made the purchase - I was just too excited about getting an upgrade from my M7 As of now, I am back to my trusty M7, which although slow and janky, it's 100% stable and still has usable battery life.
I paid $200 for the HTC 10, which might not be a lot of money to some, but it is to a struggling grad student like me. The phone is nothing but an expensive paper weight right now. And I never got to enjoy it Has anyone experienced similar problems with their 10? I am so angry and sad...
Roughly the same thing happened to a friend, we got our 10's at right around launch. We had similar battery usage, we both played a lot of Pokemon Go which is hard on the battery. Mine has been running custom ROM's as far back as when Sunshine was still mail in, his is purely stock S-on. His started doing the same thing as what you are describing a couple months ago, we even tried a RUU and while that helped for awhile he traded it in asap for a Pixel 2. There are a few reports of this going around, not sure if it had to do with a recent update from Verizon that borked something or if it's a hardware flaw, either way you are probably better off trying to get your money back or trading it in to HTC of Verizon for something newer

My Nexus shuts down at 15% but won't turn back on til on charge. HELP?

So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
There's a ton of topics here regarding battery, use the search and you'll see that this is a very common failure. I had the same behavior and a battery replacement fixed it, but YMMV... give it a try, find a good battery and replace it.
KMT2K said:
So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
It's battery issue, mine was the same. I chatted to google throught the helping section builtin on the settings from my phone and they told me Huawei MUST repace the battery if the phone was still on warrenty. Mine was about to expire, got my phone to the Huawei center in about 2 days they gave me a new battery for free.
My Nexus 6P now last about 2days of medium/low use
KMT2K said:
So, I got a Nexus 6P, I had a Sony Xperia XA1, but, well, it stopped working, so I got a Samsung Galaxy C5, then, that had issues so I traded that in and got a Nexus 6P. It was second hand from CeX. I took it in yesterday to do a warranty test. They found no issues. To be honest, the person who served me looked like she couldn't be bothered. I really like the phone, and I don't know what to do. My friend suggests taking it back to CeX and maybe getting a replacement, but I don't want to do that, I'm really enjoying the device when it actually works. I've used AccuBattery, and the readings jump. One point my battery health was at 53% which was disgustingly bad. Following check, it was up at 89%, which is a lot better. For it to fall again to 58% and back up to 93%. When it shuts down, I can't turn it back on again. At all. It requires a charger. I've tried all the suggested methods of battery 'calibration' etc. None of them work, and I don't want to damage the battery anymore.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Office batteries on eBay, changed mine myself, no more early shutdowns.
Thank you everyone I ended up taking I back to the store and they replaced the phone with an Xperia XZ. I asked if they'd replace the battery, but replacing the phone overall helps as well I suppose haha.

Categories

Resources