NC not recognized at all on Win7 64-bit Pro - Nook Color Q&A, Help & Troubleshooting

I have searched the Q&A and General forums and found no one with my question.
Some time ago I noticed that my NC is no longer recognized when I plug it in to my PC via the stock USB cable. I am now on n147 and the problem persists.
By "not recognized" I mean that the PC doesn't see it in any capacity. No ADB Composite Interface, no generic Composite USB interface... Nothing. I can plug it in, pull it out, all with no recognition whatsoever.
I have ADB and the USB drivers installed. As I said, this used to work flawlessly.
Can anyone offer any solutions or suggestions for how I can figure out where the problem is?

When you plugged the NC in, did you see any "removable drive" on PC?

No.
No removable drives, with or without drive letters and no new devices listed in the Device Manager.

I don't know if the nb148 causing this problem or not but have you installed Nook Color Tweak lately?

nb148? Not sure what that is.
I installed NC Tweaks as soon as it came out and have had it installed since then.
I suppose I could try uninstalling it and seeing if that fixes things, but I don't think it will since the changes are already in the kernel and Tweaks is there simply to make modifications of variables.

night-build 148 that is
Anyway, if you have Nook Tweak installed, then make sure to CHECK OFF the Host USB option.

votinh said:
I don't know if the nb148 causing this problem or not but have you installed Nook Color Tweak lately?
Click to expand...
Click to collapse
Since Nightly 147 is the latest at this point in time... 148 cannot be causing the problem.

Thanks Dizzy.
I don't have USB Host on.

How's about now?

Given that this has been a problem since the sub-n130 releases, I doubt n148 will make a difference.

n148 makes no difference and I've now lost deep sleep.
I guess there's nothing to be done. It's too bad too, since I like using the internal storage.

I have no problem at all running with Win7 x64 OS

I didn't use to either... Until I did.

@mr_fosi: Did you go in and disable usb debugging mode?
If you have done that and still have the problem... you may need to go through device manager, on view menu check show hidden device, delete all B&N devices in any group they show in (most likely only in Disk drives) and all devices in Universal Serial Bus controllers that have device ID's beginning with VID_2080.

Hi again Dizzy.
Yes, I tried disabling USB Debugging but it didn't do anything.
I also tried your other suggestion and I see no applicable devices once I show hidden devices. No USB devices with that VID and no disk drives.

I found that the stock Nook Color cable will NOT work.
BUT I can use just about any other cable and it connects fine.
I run Win 7 64 bit.
Try a different cable and see if that helps.

Thanks for the suggestion, framitz.
I'll give it a go and see what happens.

mr_fosi said:
Thanks for the suggestion, framitz.
I'll give it a go and see what happens.
Click to expand...
Click to collapse
If you don't get it going... pm me... I'll write a program to scour the registry looking for known NC devices and remove them... should make reinstalling drivers easier.
You may want to hook the NC up and look for any "unknown" devices in device manager and add info to the winusb.inf file for installing drivers... I've added a couple that some older rom's reported the device as.

Related

Cant connect hd2 to computer!!

this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing
djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.
Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.
This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.
bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.
this is one of the many WM6.5 errors!
need Android soon!
Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....
as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol
"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.
Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.

USB on PC not working.. tried everything in threads..

So I can't get my desktop OR laptop running XP Pro 32 to even recognize the phone. As in no audio plays and nothing appears in the system tray. Tried with/without debugging mode, installed the samsung drivers etc. The phone doesn't even show up in device manager at all- not even as something unrecognizable. Its as if the port is dead. The phone does 'ding' though and charge ok so it is receiving power... though nothing at all appears in the android notification tab when connected. Any ideas or anyone know of any apps on the pc or android side to take a closer look at whats happening on the bus?
The only way that I can get it to work is to put it in media mode. It shows up as a media device in Win7. If I put it on, "ask every time" or whatever it doesn't work and in mass storage mode it shows up as two unreadable drives, they are grayed out in Explorer... Basically...don't use the "ask every time" for USB function.
This function seems like such a simple thing, not sure why Samsung has so many issues with it considering they have been making media devices for a long time.
Anyway... do you have access to a newer OS to at least rule that out as a cause. Not saying it shouldn't work with XP 32 but just something to check out.
I was having similar issues at first. I take it adb doesn't work either? Well my fix was to delete my whole Android SDK folder, then I redownloaded it (though I just kept the "tools" folder this time). Then I downloaded "USBDeview" (google it) to delete every USB driver that had to do with android (basically just left the printers, HID, and my Sansa drivers), restarted, then I downloaded the samsung drivers from the thread on here, plugged my phone in and manually pointed the driver search to the drivers.
ADB and Mass Storage has been working fine since. All I can tell you is to keep checking cause there's something you're missing, I also thought to myself "what the heck else can I do?" since I had done each one of those steps previously, but maybe I just had to do them all together. Good luck.
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
I couldn't get it to work at first either. I more or less did this.
I plugged in my phone. I did not enable mass storage mode on my phone. Walked away and let my PC think for a while. I came back and I noticed I had two new drives. I then enabled mass storage mode and could connect.
Two of my machines I had to do this. I'm not sure why it wasn't instant, but it just took a bit of patience and walking away from the machine to let it think for a while before I guess it installed the drivers and made its peace with the fact it wasn't the G1 any more.
Say into voice dialer "Open SD card" -> check "Enable USB mass storage". That works if port on PC is OK.
If it's a driver issue, open device manager and uninstall the usb ports. Unplug everything from usb and when you reboot the computer it will automatically reinstall the usb ports.
Sent from my Vibrant
I ran into the same issue. It was a problem with the USB cable I was using. As soon as I tried a different cable it worked fine.
larryccf said:
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
Click to expand...
Click to collapse
I second this, I forgot my sammy cable at work on Friday and on way home stopped at T-Mo and picked up a charger w/cable and realized right away this was just a charging cable as soon as I connected it to my PC. I'm returning the cable back to T-Mo tonight. At least I was able to charge my phone over the weekend.
UPDATE: You guys are right, it is the goddamn cables! I bought an extra wall charger + cable at the t-mobile store and was using that at home. I had left the original in-box cable at work. Tried the cable at work today and now the drives pop up. Still don't appear writeable but I can look into that when I have time, probably the typical driver issue. As far as I can tell those separate cables are power only! $15 for a two wires + dc adapter. Thanks Samsung. Grr.
i suspect the mfgrs have gone to charge only cables to help keep folks from tethering - just a suspicion
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
FYI....The Rocketfish cables you get from Best Buy do not work. They are only capable of charging.
@larryccf...I don't think certain manufacturers are implementing this on purpose so we can't tether. I think their just being cheap.
Where I got my cables on the cheap! and my problem.
I got my cable at monoprice.com. Check it out that is a 10 foot usb cable for $1.69 and it works for me. They have different lengths and even some colors. Now my Mass Storage issue . . .
My Mass Storage via USB works fine unless I enable "USB Debugging" which one of my apps needs to work. Once debugging is enabled I loss the ability to see my sd card and internal storage on my XP netbook. any ideas????
Same Problem
I have the exact issue, tried many things have'nt found a fix yet. Any help would be greatly appreciated!!!
Thanks,
crx
larryccf said:
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
Click to expand...
Click to collapse
this worked for me Thanks
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
crxforya said:
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
Click to expand...
Click to collapse
This is my issue exactly, and I haven't found a fix either. Called T-Mobile and they thought turning off debugging was the only fix I needed.
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
crxforya said:
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
Click to expand...
Click to collapse
Ain't that the truth!
If you are running windows (x86 or x64), it would be wise to install the samsung drivers. I was having this exact problem, but as soon as I installed the drivers from samsung, viola!
I had the latest drivers from google, and they did not work for me.
Here is a link to the thread containing the links to the drivers, thanks to TGA_Gunnman:
http://forum.xda-developers.com/showthread.php?t=728929

[Q] Got mine, but having a serious problem...

I am very impressed with my Galaxy Tab 10.1, but I'm having a glaring problem: my PC won't detect it as a storage device. This is the one that came with 3.1 out of the box, and I assumed that it would connect to my PC and play perfectly with it. I guess I've been spoiled by how my HTC Evo always connected perfectly to my PC with no issues or no drivers for me to hunt down and install, because it didn't work.
Okay, no sweat, I just need to download the drivers and install them, right? I did just that as well. I connect the tablet to the PC (which runs Windows 7 64-bit), and the PC gives me notifications saying my device is ready to use, but I can't find it as a storage device at all under My Computer. I do find it in my "Devices and Printers" list, but it doesn't show up with the rest of my devices at the top (it shows up with unspecified devices or something at the bottom of the list with a generic-looking icon representing it).
Okay, I probably need to just uninstall the drivers and maybe reinstall them and try again, right? Did just that, no dice. The exact same thing happens. On the tablet, I also probably need to point out that the only thing I get is the "USB Debugging Detected" notification or whatever it says while Windows 7 doesn't pick it up.
So now I ask what everybody else did to get theirs recognized. And I already tried switching USB ports and checking for updates. No dice there, either.
Wow, I feel like an idiot after solving this problem, but just so I can spare anybody else who has the same issue the trouble of going through this, I'll post what the solution was for me.
Unplug the tablet and disable USB debugging on the tablet first, then plug it back in and it'll be picked up as a generic cell phone by My Computer. Hope this helps somebody in the future. Heh...
Honestly, I really didn't think that would solve the problem, and I did search beforehand and found nothing of the sort telling me that doing just that would have fixed the problem.

Nexus 7 Not Showing Up In Device Manager

Let me start by stating that I have read through pages of various threads on here & haven't found an answer... Or at least I haven't found an answer in laymen's terms that I can understand. So, if/when offering help, please break it down for me a little. Thank you!!
I just purchased a Nexus 7. When I plug it in to my Windows 7 PC, nothing happens. It doesn't install any device drivers. It doesn't appear anywhere in my device manager. Nothing. After reading several posts, I downloaded drivers from Asus's site, but now I don't know how to install them. I came across this comment from "MrTrackZed" in another thread (one I can't yet post in):
"After you download the driver, unzip/extract its contents. Then you go to your device manager on your PC, and plug in your Nexus. You'll see it with a yellow exclamation point, right click it and select update driver. You can then select this driver manually. Also, if using Wug's root method, make sure you configure the fastboot driver as well. I don't have my PC with me, but I believe its step 6 in the driver install process. Its all very easy, sounds confusing, but its not. Good luck! "
I totally understand that, but what do I do if the device isn't even showing up in the device manager? I've plugged it in to 3 different computers (2 windows 7 & one Windows XP) and it does nothing on any of them. The device does show that it's charging, but nothing else. Please help. This is driving me nuts. Oh, and I've done all of this while having debugging on & off. Same results.
~Clint
U may just have a bad device! I have seen posts similar to this and after a device exchange they have no problems.
The fact that It doesn't register on three different computers means that or a bad cable.
Sent from my Nexus 7 using Tapatalk 2
When you plugin your phone, on your phone, you need to click USB Storage, did you do that?
Another thing to try is to enable Debuging on your phone, and install drivers, to check if device manager can detect it.
We have a package contains the right drivers for your device, you may want to download and try it. We have Nexus 7 users works fine.
http://www.vmlite.com/vaac/
This is for our vmlite vnc server, but it may help you, as it installs USB drivers.
huisinro said:
When you plugin your phone, on your phone, you need to click USB Storage, did you do that?
Another thing to try is to enable Debuging on your phone, and install drivers, to check if device manager can detect it.
We have a package contains the right drivers for your device, you may want to download and try it. We have Nexus 7 users works fine.
This is for our vmlite vnc server, but it may help you, as it installs USB drivers.
Click to expand...
Click to collapse
I did as you suggested & installed both the PC client & downloaded the app from google play. Still nothing... The device works perfectly except for this one issue. It's making me crazy!
can you run this command to debug? (open a command window on Windows)
"c:\program files\vmlite\AndroidAppController\adb.exe" devices
what is the output message?
It just occured to me that some USB cable is charging only, this morning, I got such a cable, there is no USB device showing up in device manager with that USB cable, once I switched to another data cable, it works.
You may want to change to another usb cable to test.
Problem Identified
Okay, so after much research, I think the problem has been identified. The one thing that I've found in common with all the threads that discuss this problem is that we've all, at one point or another, used a USB car charger to charge our N7. I've found that most cheap USB chargers only put out at about 1 amp. The N7 is trying to pull 2 amps. This is causing the USB cable to overheat & damage the USB connector on the N7. Unfortunately, once the damage is done, it's done. Fortunately for me, I purchased my N7 at a local retailer that had a 30 day return policy & they gave me a new N7. It works great & I've ordered a 2.1 amp USB car charger to prevent this from happening in the future.
huisinro said:
It just occured to me that some USB cable is charging only, this morning, I got such a cable, there is no USB device showing up in device manager with that USB cable, once I switched to another data cable, it works.
You may want to change to another usb cable to test.
Click to expand...
Click to collapse
Thank you for the reply, but I am using the OEM N7 USB cable. Plus, I used 3 other cables to no avail. See my previous comment though. I've identified the error.
Sorry for the bump, but are you saying that (under)charging at 1A essentially breaks the N7? Wow. You'd think it would break if you'd feed it 5A or so, not at less than 2!
I think I'm having the same issue now. I can charge, but no debugging for me since my computer doesn't even notice a USB device. Must have happened in my car once when I was trying to charge my phone and my N7 at the same time. (Since then I can't charge any phone at all in the car using that charger.) Let's see if I can find the warranty slip.

Windows XP can't detect my J5 as MTP device, only as PTP

Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
Click to expand...
Click to collapse
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
I remember that in past sometimes windows (win 7) was recognizing my phone as PTP too, but i dont remember how i fixed it, probably switching from notification from actual to MTP, i dont remember.
As an alternative, try services like http://web.airdroid.com/ (you need to install app on phone) for transfering files, but personally i dont think i trust that kind of services.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
Open dailer and type *#0808#
ElenaXX said:
Hi all, first of all I kindly ask u to be patient with me cos I'm not a developer but rather a newbie... but really I didn't know where to ask for help ! Well, I'm still going mad after one year almost since I bought my Samsung J5, cos apparently there's NO WAY I can make Windows XP recognize it as a MTP device. Ah please don't ask me to use another PC or to upgrade to another Windows version cos for several reasons I don't want and I can't (by now). I must use THAT pc to connect my phone if possible. No WIFI, thanks.
Well, still searching thru forums for hints etc and I tried out everything I could find to date: I installed the mtp drivers mtppk12.exe, I also tried to install the Microsoft User Mode Driver Framework stuff, no luck. Everytime I plug my phone, the pc suddently detects it as "digital camera". So that nasty window pops up asking which programs to use to load pics etc. And if I access it as a volume, what I can see and do with its content is very limited as u know.
I tried to play with the hardware wizard, there's apparently no way to have the phone seen as mtp. I even tried to uninstall and reinstall the drivers above, or to uninstall the various USB hubs and devices... nope. Oh I also tried to install the Samsung USB drivers for Mobile phones, still no luck. I NEVER get any errors or warnings though and no yellow question marks... just my pc insists to see it as a ptp device !!! And of course my phone is SET as MTP, not PTP. I tried to switch between those repeatedly. Even to remove the SD, to turn it off... no way.
Oh one detail... by reading somewhere I suspect that Windows Media Player must be installed ? I don't want it and don't want to install more ehr junk (read: unneded stuff, KIES, etc) IF possible. Or is it really strictly needed ?
Another interesting detail... always reading somewhere, it looks that, those lucky people who finally achieved to have their phones detected as mtp (no matter which model) under XP, have always this file present: C:\WINDOWS\system32\DRIVERS\wpdusb.sys
Well I have NOT that file, even after having installed the packages mentioned above ! Where does it come from ??
I'm even ready to get my hands dirty, to play with the registry, I don't care... just don't ask me to change that PC lol or to install more junk stuff (if possible).
Any expert out there ? Any useful hints ?
I really can't spend more time for that. I shall give up soon. It's depleting.
Oh another quick question: does anybody know whether by installing Cyanogen Mod the USB Mass Storage mode is available again ? Or it has been ruled out even in this third party OS ? (I could not find this info anywhere...) Thanks very much
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Telepracity said:
SO first of all make sure that USB Debugging is enabled on your phone. (Settings>Developer Options)
Make sure that samsung usb drivers are installed You can find them here...
When you plug your device in, in status bar it should say transferring images via USB. Click on that balloon and choose "Transfering media files"
One more thing that is recommended is use the original Samsung USB cable.
If this still doesn't work PM me and i will investigate further.
Telepracity
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Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
#Henkate said:
I have no idea if it works, but try to enable usb-debbuging in Developer Options (tap build number 7 times to enable Developer Options in About phone).
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Thanks. As I already told Telepracity, often I rather noticed the OPPOSITE suggestion, but I tried. The only difference being that if I do, I see an additional device (Samsung ADB or alike) detected and mounted by Windows. What apparently "moved" something was installing these other Samsung USB drivers I was suggested to
Im on cm12.1 and when i connect my phone to PC there appear a notification where i can choose Media device (MTP), Camera (PTP) and charge only.
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What a pity... so they dropped the UMS protocol aswell. TOO bad. What I really can't understand and agree on is... "alternative" OSs should really fill those voids more or less deliberately imposed by the big companies for some obscure and dirty plans against users' interests, not following them instead ! Oh well. But luckily enough, I noticed that MANY ppl share my thought here and there, that dropping UMS for MTP was a really debateable move. Sigh.
You can try to install Windows Media Player crap and see if thats the problem, if is working.
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Only as my very last resort... and I don't think I can really... wonder why lol
I would like you to tell me through PM or in the off-topic thread ( http://forum.xda-developers.com/galaxy-j5/how-to/ot-one-galaxy-j5-off-topic-thread-thread-t3461384 ) why you use win xp, why you dont wanna update, i wanna see your opinion about it.
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I will if I remember... but just for merely convenience reasons
If you wanna a lightweight OS and you are not gaming, then there are linux distributions: http://www.whylinuxisbetter.net/ .
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Oh I do already ! Don't tell me that lol... but for various reasons I must use that PC, preferrably, to do such
tasks
Thanks anyway
ElenaXX said:
Wow how much support and how quick... thank u all, really
I will start replying Telepracity by now (I must still carry more tests and study the other replies)
-I removed the previous Samsung USB drivers and I installed the ones u suggest... ok the file name is the same, just 16 vs 19 MB... but that surely DID change something , keep reading
-I turned USB debug ON in phone's developer section EVEN if, actually, I found that in similar threads in the past it was suggested to turn it OFF instead, anyway...
-Ok the original cable is slightly broken but I used it the same. I have another new cable though which was tested with a friend's laptop and it works and my phone there can be detected as MTP (under a newer Windows version though). Anyway I'm interchanging them and they apparently behave the same
So, what changed by installing these apprently "better" drivers and nothing else ?
Finally my PC seems to recognize my phone as a MTP device ! But things are still far from working (by now).
Namely:
Upon connection, no, the phone status bar does not show any "transferring images" or "transferring files"... it's a J5, it just says connected as MTP (vs. PTP)
Windows now says New Hardware detected, Samsung Mobile MTP device WOW
The only difference if I enable the USB debug option being, an additional device gets recognized and listed in the hardware named SamsungAndroidPhone / Samsung ADB Interface
But there's a problem... during installation of the MTP device (listed in Hardware as Samsung mobile USB composite device), I get an error, saying "cannot find the required section inside the INF file" !!!
Still no "?"s or "!"s listed in the hardware though.
And obviously, my Samsung is still NOT accessible as a Volume as it should be...
Oh no dear I'm not one who wants to bother ppl privately to stress with my very own problems but I thank u the same for the offer
I go on experimenting and reading other suggestions, thanks
Click to expand...
Click to collapse
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
Telepracity said:
What windows media player version do you have installed on your system?
If 11, then i would suggest you to try disconnecting the phone, uninstalling any current drivers for the phone, then reinstall Windows Media Player 11 again. Install the drivers/ software for the phone from the manufacturer’s website and then re-connect the phone. The settings will be detected automatically and then check whether the issue is resolved.
Telepracity
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Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
ElenaXX said:
Well no the matter is, I really have NO Media Player installed and if there was one initially (I don't remember lol) I had surely uninstalled it together with most M$ crap or unused programs. Just, I dunno why I must have a WMP installed at any cost to access an MTP device... ok I could even try in the worst scenario...
But clearly my XP configuration misses something in oder to be instructed on HOW to use/interact with MTP devices. Now at least, with the USB drivers u suggested me (note, the previous, not working ones were from manufacturer's site !!!) it can tell it is an MTP device, while before it was only seen as PTP (even if the phone was set as MTP). But it still can't find the proper entry inside the INF file to correctly manage such devices, it seems. I know this is going to become a matter for experts lol perhaps for too much experts... I think I shall soon give up and use another PC or laptop connected to the LAN for that purpose. Just, for various convenience reasons I was much handier for me if I could use that PC with XP instead. Dont' worry. Really I see the matter is getting too troublesome and I'm giving up. Thanks
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Try to install wmp because in the microsoft answer website there is a same guy that faces the INF problem and he fixed it updating wmp.
Yes,this is the problem in windows xp,if you install windows media player mtp will work in xp.
OK folks at the end I DID IT finally :good::good:
Thanks for insisting so much about WMP11... eventually I convinced myself there weren't any easier (read: more
"elegant" or clean) workarounds. The drivers and files needed in order for XP to access MTP are simply all there.
Microsoft never thought to release them in a standalone package. Apparently neither MS MTP drivers nor
manufacturer's USB drivers are essential or needed at all, unless one is a developer. After having tried out every possible combinations, checked the files installed, repeated the procedures, etc HERE is the exact list of things (apparently) needed to have a MTP device recognized under Window XP. I'm also publishing this list hoping it may turn out useful to somebody else in the future, one never knows...
1. Installing Microsoft's MTP drivers (MTPPK12) SERVES NO PURPOSE here
2..Installing Samsung USB drivers also serves NO PURPOSE here (unless one wants to use additional features
as perhaps ADB and access the phone modem etc.)
3. Microsoft User Mode Driver Framework IS NEEDED ! Cos there are some files installed which are essential
like wudfrd.sys (NOTE: chances are u don't even need to install this package if u install WMP11 throughfully
cos apparently a similar file is installed but only during a vanilla WMP11 installation, keep reading)
4. If u don't need or don't want WMP11, u can safely install it just partially. I could manage to install WMP11 only
partially. The original self extracting archive must therefore be opened as an archive, and ONLY the
wmfdist11.exe needs be installed (of course, if one wants a full installation, he's advised
to do so, and in that case he can PERHAPS avoid to install the Microsoft User Mode Driver Framework, I
didn't check this option)
5. I can confirm... in my case at least, different USB cables make no difference. And the fact of having USB DEBUG
enabled on the phone has the sole effect of making an additional ADB device being detected under Windows
(for developers) and in that case perhaps u still need to installl Samsung's USB drivers.
Voilà ! As I plugged my phone, it got recognized as MTP suddently. I didn't even need to modify any .INF files
by hand for adding my device's USB ID and such things. And it can now be accessed as a volume.
Case solved Thanks for every contributions
I managed to make recognized my S5 by installing WMP 11 like stated above BUT i cannot copy/view any media files from my Galaxy S5 phone. I tried many cables with no luck. ElenaXX's post was extremely helpful but I couldn't access media files on phone eventhough recognized successfully.
Note: Everytime you change USB mode from Developer Options, it installs additional ADB devies again and again, and modem.

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