Let me start by stating that I have read through pages of various threads on here & haven't found an answer... Or at least I haven't found an answer in laymen's terms that I can understand. So, if/when offering help, please break it down for me a little. Thank you!!
I just purchased a Nexus 7. When I plug it in to my Windows 7 PC, nothing happens. It doesn't install any device drivers. It doesn't appear anywhere in my device manager. Nothing. After reading several posts, I downloaded drivers from Asus's site, but now I don't know how to install them. I came across this comment from "MrTrackZed" in another thread (one I can't yet post in):
"After you download the driver, unzip/extract its contents. Then you go to your device manager on your PC, and plug in your Nexus. You'll see it with a yellow exclamation point, right click it and select update driver. You can then select this driver manually. Also, if using Wug's root method, make sure you configure the fastboot driver as well. I don't have my PC with me, but I believe its step 6 in the driver install process. Its all very easy, sounds confusing, but its not. Good luck! "
I totally understand that, but what do I do if the device isn't even showing up in the device manager? I've plugged it in to 3 different computers (2 windows 7 & one Windows XP) and it does nothing on any of them. The device does show that it's charging, but nothing else. Please help. This is driving me nuts. Oh, and I've done all of this while having debugging on & off. Same results.
~Clint
U may just have a bad device! I have seen posts similar to this and after a device exchange they have no problems.
The fact that It doesn't register on three different computers means that or a bad cable.
Sent from my Nexus 7 using Tapatalk 2
When you plugin your phone, on your phone, you need to click USB Storage, did you do that?
Another thing to try is to enable Debuging on your phone, and install drivers, to check if device manager can detect it.
We have a package contains the right drivers for your device, you may want to download and try it. We have Nexus 7 users works fine.
http://www.vmlite.com/vaac/
This is for our vmlite vnc server, but it may help you, as it installs USB drivers.
huisinro said:
When you plugin your phone, on your phone, you need to click USB Storage, did you do that?
Another thing to try is to enable Debuging on your phone, and install drivers, to check if device manager can detect it.
We have a package contains the right drivers for your device, you may want to download and try it. We have Nexus 7 users works fine.
This is for our vmlite vnc server, but it may help you, as it installs USB drivers.
Click to expand...
Click to collapse
I did as you suggested & installed both the PC client & downloaded the app from google play. Still nothing... The device works perfectly except for this one issue. It's making me crazy!
can you run this command to debug? (open a command window on Windows)
"c:\program files\vmlite\AndroidAppController\adb.exe" devices
what is the output message?
It just occured to me that some USB cable is charging only, this morning, I got such a cable, there is no USB device showing up in device manager with that USB cable, once I switched to another data cable, it works.
You may want to change to another usb cable to test.
Problem Identified
Okay, so after much research, I think the problem has been identified. The one thing that I've found in common with all the threads that discuss this problem is that we've all, at one point or another, used a USB car charger to charge our N7. I've found that most cheap USB chargers only put out at about 1 amp. The N7 is trying to pull 2 amps. This is causing the USB cable to overheat & damage the USB connector on the N7. Unfortunately, once the damage is done, it's done. Fortunately for me, I purchased my N7 at a local retailer that had a 30 day return policy & they gave me a new N7. It works great & I've ordered a 2.1 amp USB car charger to prevent this from happening in the future.
huisinro said:
It just occured to me that some USB cable is charging only, this morning, I got such a cable, there is no USB device showing up in device manager with that USB cable, once I switched to another data cable, it works.
You may want to change to another usb cable to test.
Click to expand...
Click to collapse
Thank you for the reply, but I am using the OEM N7 USB cable. Plus, I used 3 other cables to no avail. See my previous comment though. I've identified the error.
Sorry for the bump, but are you saying that (under)charging at 1A essentially breaks the N7? Wow. You'd think it would break if you'd feed it 5A or so, not at less than 2!
I think I'm having the same issue now. I can charge, but no debugging for me since my computer doesn't even notice a USB device. Must have happened in my car once when I was trying to charge my phone and my N7 at the same time. (Since then I can't charge any phone at all in the car using that charger.) Let's see if I can find the warranty slip.
Related
So I can't get my desktop OR laptop running XP Pro 32 to even recognize the phone. As in no audio plays and nothing appears in the system tray. Tried with/without debugging mode, installed the samsung drivers etc. The phone doesn't even show up in device manager at all- not even as something unrecognizable. Its as if the port is dead. The phone does 'ding' though and charge ok so it is receiving power... though nothing at all appears in the android notification tab when connected. Any ideas or anyone know of any apps on the pc or android side to take a closer look at whats happening on the bus?
The only way that I can get it to work is to put it in media mode. It shows up as a media device in Win7. If I put it on, "ask every time" or whatever it doesn't work and in mass storage mode it shows up as two unreadable drives, they are grayed out in Explorer... Basically...don't use the "ask every time" for USB function.
This function seems like such a simple thing, not sure why Samsung has so many issues with it considering they have been making media devices for a long time.
Anyway... do you have access to a newer OS to at least rule that out as a cause. Not saying it shouldn't work with XP 32 but just something to check out.
I was having similar issues at first. I take it adb doesn't work either? Well my fix was to delete my whole Android SDK folder, then I redownloaded it (though I just kept the "tools" folder this time). Then I downloaded "USBDeview" (google it) to delete every USB driver that had to do with android (basically just left the printers, HID, and my Sansa drivers), restarted, then I downloaded the samsung drivers from the thread on here, plugged my phone in and manually pointed the driver search to the drivers.
ADB and Mass Storage has been working fine since. All I can tell you is to keep checking cause there's something you're missing, I also thought to myself "what the heck else can I do?" since I had done each one of those steps previously, but maybe I just had to do them all together. Good luck.
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
I couldn't get it to work at first either. I more or less did this.
I plugged in my phone. I did not enable mass storage mode on my phone. Walked away and let my PC think for a while. I came back and I noticed I had two new drives. I then enabled mass storage mode and could connect.
Two of my machines I had to do this. I'm not sure why it wasn't instant, but it just took a bit of patience and walking away from the machine to let it think for a while before I guess it installed the drivers and made its peace with the fact it wasn't the G1 any more.
Say into voice dialer "Open SD card" -> check "Enable USB mass storage". That works if port on PC is OK.
If it's a driver issue, open device manager and uninstall the usb ports. Unplug everything from usb and when you reboot the computer it will automatically reinstall the usb ports.
Sent from my Vibrant
I ran into the same issue. It was a problem with the USB cable I was using. As soon as I tried a different cable it worked fine.
larryccf said:
another possible solution is to change cables if you're not using the samsung provided cable - some cables are charger only (no data) - some of the motorola cables are charger only and we've already had one poster that had that issue
Click to expand...
Click to collapse
I second this, I forgot my sammy cable at work on Friday and on way home stopped at T-Mo and picked up a charger w/cable and realized right away this was just a charging cable as soon as I connected it to my PC. I'm returning the cable back to T-Mo tonight. At least I was able to charge my phone over the weekend.
UPDATE: You guys are right, it is the goddamn cables! I bought an extra wall charger + cable at the t-mobile store and was using that at home. I had left the original in-box cable at work. Tried the cable at work today and now the drives pop up. Still don't appear writeable but I can look into that when I have time, probably the typical driver issue. As far as I can tell those separate cables are power only! $15 for a two wires + dc adapter. Thanks Samsung. Grr.
i suspect the mfgrs have gone to charge only cables to help keep folks from tethering - just a suspicion
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
FYI....The Rocketfish cables you get from Best Buy do not work. They are only capable of charging.
@larryccf...I don't think certain manufacturers are implementing this on purpose so we can't tether. I think their just being cheap.
Where I got my cables on the cheap! and my problem.
I got my cable at monoprice.com. Check it out that is a 10 foot usb cable for $1.69 and it works for me. They have different lengths and even some colors. Now my Mass Storage issue . . .
My Mass Storage via USB works fine unless I enable "USB Debugging" which one of my apps needs to work. Once debugging is enabled I loss the ability to see my sd card and internal storage on my XP netbook. any ideas????
Same Problem
I have the exact issue, tried many things have'nt found a fix yet. Any help would be greatly appreciated!!!
Thanks,
crx
larryccf said:
if the "drives" are popping up, have you "mounted" the phone (pull down notification bar, clik on USB connected and it should give you a window asking to mount the cards or drive)
Click to expand...
Click to collapse
this worked for me Thanks
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
crxforya said:
Yes phone is mounted, and can be seen w/o usb debugging enabled. However with usb/debugging on it does not read the phone being connected. Meaning that I cannot connect to ADB which is my main concern.
thanks for response tho,
crx
Click to expand...
Click to collapse
This is my issue exactly, and I haven't found a fix either. Called T-Mobile and they thought turning off debugging was the only fix I needed.
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
crxforya said:
Most of them, sorry to say are half retarded. They think a data reset is the cure-all
Click to expand...
Click to collapse
Ain't that the truth!
If you are running windows (x86 or x64), it would be wise to install the samsung drivers. I was having this exact problem, but as soon as I installed the drivers from samsung, viola!
I had the latest drivers from google, and they did not work for me.
Here is a link to the thread containing the links to the drivers, thanks to TGA_Gunnman:
http://forum.xda-developers.com/showthread.php?t=728929
Hi everyone,
My Nexus 7 at present isn't getting recognised when connected to a PC via USB. This was working the other week (the drivers were installed the first time I connected it via USB), but now when I connect it to a PC via USB the device isn't recognised by the PC.
I have tried this on multiple PC's and the same thing happens on all of them, so it must be something with the Nexus 7 that is causing the problem.
If I go into Device Manager on any of the PC's, with the Nexus 7 connected via USB it doesn't appear anywhere, so I can't go down the route of even updating the USB drivers as suggested for some similar issues on other threads.
I have even installed the Android SDK and installed the Windows USB driver package, but that hasn't done the trick either.
I have also tried installing the Microsoft MTP porting kit, but again this made no difference and the same can be said by switching between MTP and PTP mode and neither have made a difference. I don't have USB debugging enabled, enabling it doesn't make a difference either.
I can connect my Nexus S phone via USB without issue to any of the PC's I've tested the Nexus 7 on, which further backs my thinking of the issue being with the Nexus 7.
I'm running out of ideas, so thought I would throw it out there to see if anyone has any other suggestions before I do a factory reset on the Nexus 7.
Any suggestions will be greatly appreciated.
Further to this I have done a factory reset, which has made no difference.
Any ideas other than going back to Google or Asus?
my N7 has trouble being recognized by different PCs. it is hit and miss. will your N7 charge when it's connected to a PC that doesn't recognize it? my N7 does not show the charging symbol on screen, but the battery percentage increases over time.
Also try a different cable just in case.
Sent from my Nexus 7 using Tapatalk 2
HKSpeed said:
my N7 has trouble being recognized by different PCs. it is hit and miss. will your N7 charge when it's connected to a PC that doesn't recognize it? my N7 does not show the charging symbol on screen, but the battery percentage increases over time.
Click to expand...
Click to collapse
The N7 shows as charging when the USB cable is connected.
Shrink said:
Also try a different cable just in case.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I've tried different cables, which makes no difference.
It's looking like a hardware fault of some sort as a factory reset made no difference. Think I will have no option to go back to Google/Asus
danox82 said:
The N7 shows as charging when the USB cable is connected.
I've tried different cables, which makes no difference.
It's looking like a hardware fault of some sort as a factory reset made no difference. Think I will have no option to go back to Google/Asus
Click to expand...
Click to collapse
Try connecting it as a PTP device rather than MTP.. (that sometimes works for me when I am trying to force it to pick up the ADB device and install driver etc). If it detects it as PTP change it back (to MTP), and hopefully it will be OK.
marky9074 said:
Try connecting it as a PTP device rather than MTP.. (that sometimes works for me when I am trying to force it to pick up the ADB device and install driver etc). If it detects it as PTP change it back (to MTP), and hopefully it will be OK.
Click to expand...
Click to collapse
I had already tried that, makes no difference unfortunately.
I had the same problem.
I knew it was driver issue but where to find the driver?? Looked on Asus' site and apparently the Nexus 7 is the Asus unwanted step-child. Not a mention of it there.
After a lot of looking and a lot of cursing,I found the answer! (It was the cursing that helped!) Install Windows Media Player v13. The needed driver is included. After a reboot, I was able to see the Nexus 7 on my PC and (more importantly) able to transfer files to it!
What happened
I have had the same problem with it not connecting. My n7 does charge when I plug it in but does not show up in my computer when i plug it in via usb. I have tried switching it to PTP mode but it does not find the device for what I'm doing(unlocking boot loader for my nexus 7) I hope someone can help greatly appreciated.
---------- Post added at 04:47 AM ---------- Previous post was at 04:27 AM ----------
rasputin1234 said:
I knew it was driver issue but where to find the driver?? Looked on Asus' site and apparently the Nexus 7 is the Asus unwanted step-child. Not a mention of it there.
After a lot of looking and a lot of cursing,I found the answer! (It was the cursing that helped!) Install Windows Media Player v13. The needed driver is included. After a reboot, I was able to see the Nexus 7 on my PC and (more importantly) able to transfer files to it!
Click to expand...
Click to collapse
Hi, my computer came with Windows Media Player on it. It does not specify the version. I cannot find Windows Media Player v13 anywhere. Would someone please provide a link if possible. Thank You So Much!
USB Connection To PC Not Detected
Having the same issue here. These two guys as well http://forum.xda-developers.com/showthread.php?t=1851868&highlight=usb+connected Did you also use a car charger? Don't know when it happened for me, but sometime between it last working and testing car chargers it stopped working. Same thing for me as one of the posters says, USB-OTG works, so I would think it's not a physical issue, but how to reset it. Dunno, Any help would be appreciated.
ADB, Fastboot, or USB Connected device in Windows does not work. Computer doesn't even detect, no USB connect sound.
UPDATE:
Installed Glazed Jellybean v.1.1.2 thinking it might clearup the issues with detection of USB and presenting it to the PC. Still same results, USB data connectivity is missing somehow. Just might be some sort of physical damage. Kernel was updated as well to Linaro Motley Kernel v1.1.1.
Help!
I had this happen after using a car charger from amazon. I actually really believe that the charger is the problem, as I had originally got the charger for my recently departed tf101, and after using the charger on that, same problem as what's happening with my n7. Sure, there's workarounds, but it'd be nice to connect to pc for faster transfers.
Sent from my Nexus 7 using xda app-developers app
Same As Above... This sucks.
I am having the exact same problems listed previously & I've tried almost all the same fix attempts with no luck. Like a couple others, mine worked out of the box, then I charged it in my car (using the Nexus 7 cable plugged in to a USB cigarette lighter adapter)... Now, nothing but the indication on the Nexus that it's charging. No indication at all that the computer is even aware a device is plugged in to it. Has anyone found anything? Please, Lord, say it's so!!
I found a fix
Whether this will work for everyone I am not sure.
I took the USB from the hub I was using & plugged it into one of the front ports on the actual tower unit. The drivers were reinstalled and everything is working again.
It may be the Nexus didn't like the hub or it may be that particular USB port threw a wobbler.
histrel said:
Whether this will work for everyone I am not sure.
I took the USB from the hub I was using & plugged it into one of the front ports on the actual tower unit. The drivers were reinstalled and everything is working again.
It may be the Nexus didn't like the hub or it may be that particular USB post threw a wobbler.
Click to expand...
Click to collapse
Thanks, but I've plugged my N7 in to 15+ usb ports on 3 different PCs & haven't gotten anywhere. No changes.
I did call ASUS support yesterday & was told by the tech support person that they were working on a "PC SYNC" software for the N7, but did not have a release date for it yet. I'm not very optimistic. The tech sounded like she could have been reading from a script. Didn't sound as if she knew what she was talking about. I may take my N7 back & get a replacement.
kevchaps said:
I had this happen after using a car charger from amazon. I actually really believe that the charger is the problem, as I had originally got the charger for my recently departed tf101, and after using the charger on that, same problem as what's happening with my n7. Sure, there's workarounds, but it'd be nice to connect to pc for faster transfers.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hey, do you remember what charger you used? I tried two from Amazon, so I can't tell which one gave me the problems. Here they are:
Arcadia Rapiduo, 10W 5V/2A Dual Port high-speed USB car charger w/ Free Full Speed Micro-USB Charging Cable (IMP80C)
http://www.amazon.com/gp/product/B00845NI8E/ref=oh_details_o00_s00_i01
and
PowerGen Dual USB Port 2A 10w (fast) Heavy Duty Ouput Car Charger - White
http://www.amazon.com/gp/product/B00622AG6S/ref=oh_details_o01_s00_i00
Hell, if there are several of us that have damaged devices from these chargers maybe Amazon would help us to get our Nexus replaced.
dkhilo said:
Hey, do you remember what charger you used? I tried two from Amazon, so I can't tell which one gave me the problems. Here they are:
Arcadia Rapiduo, 10W 5V/2A Dual Port high-speed USB car charger w/ Free Full Speed Micro-USB Charging Cable (IMP80C)
http://www.amazon.com/gp/product/B00845NI8E/ref=oh_details_o00_s00_i01
and
PowerGen Dual USB Port 2A 10w (fast) Heavy Duty Ouput Car Charger - White
http://www.amazon.com/gp/product/B00622AG6S/ref=oh_details_o01_s00_i00
Hell, if there are several of us that have damaged devices from these chargers maybe Amazon would help us to get our Nexus replaced.
Click to expand...
Click to collapse
http://www.amazon.com/gp/product/B005L8Q4VU/ref=oh_details_o05_s00_i00
It was this one at first, then I complained it didn't work, and they sent one that could've come from their own car, the way it looked.
And yes, I know it says "for Asus tf101".
Perhaps there's a "safety switch" of some sort, written into the os, that "shuts down" the ability to communicate through usb after using these car chargers? That may sound stupid, i know.
I don't think it's a pc problem, since the n7 still charges when connected, and also, because this has happened twice to me, with both my tf101 and my n7,directly after using these car chargers.
And, for some reason, I don't believe it has caused hardware damage to the n7. I kind of believe what I said in the first paragraph. Maybe this will happen to a dev, and they will look into the problem.
I suppose rma is an option, but patience is not my strong point.
Sent from my Nexus 7 using xda app-developers app
I have 3 computers and 2 Nexus 7 in household, and one N7 has no problem being recognized by computers and the second N7 wont connect as a MTP device at all, on any computer, with many different cable and port combos. The second N7 was bought just a few days ago and I was not going to root and leave a virgin device, so it was essential to have access to sdcard with computer as storage device. Looks like I am taking it back for replacement...which is a shame because other than usb problem the second N7 was a perfect C70...my first N7 C70 has a minor screen lift, and after comparing the two tabs side by side, a slightly more washed out display.
kevchaps said:
Perhaps there's a "safety switch" of some sort, written into the os, that "shuts down" the ability to communicate through usb after using these car chargers? That may sound stupid, i know.
I don't think it's a pc problem, since the n7 still charges when connected, and also, because this has happened twice to me, with both my tf101 and my n7,directly after using these car chargers.
And, for some reason, I don't believe it has caused hardware damage to the n7. I kind of believe what I said in the first paragraph. Maybe this will happen to a dev, and they will look into the problem.
I suppose rma is an option, but patience is not my strong point.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This was my thoughts as well, thought some of the system files were altered in someway by either that process or my installing usb related apps. USB OTG and USB monitoring apps specifically. However, I decided to try an load Glazed Jelly Bean hoping it would resolve this issue by rewriting the system files, but it was still broken. This has now changed from a connectivity issue to a totally dead unit for me, it slowly started refusing to give a full charge and now not even a response while plugged into an AC Charger.
dkhilo said:
This was my thoughts as well, thought some of the system files were altered in someway by either that process or my installing usb related apps. USB OTG and USB monitoring apps specifically. However, I decided to try an load Glazed Jelly Bean hoping it would resolve this issue by rewriting the system files, but it was still broken. This has now changed from a connectivity issue to a totally dead unit for me, it slowly started refusing to give a full charge and now not even a response while plugged into an AC Charger.
Click to expand...
Click to collapse
Sorry to hear about yours crapping out. Hopefully, mine doesn't take that route. Really want to root for sixaxis app.
Sent from my Nexus 7 using xda app-developers app
Im aware that one or two other threads have been created with this same general question but one thing they didnt ask is what to do if you cant fix it?
As the thread topic states my Nexus 7 will not connect to my PC via USB (It is not seen at all, its not a driver issue I've tried). It will not charge when turned on but it was charging when turned off last night. When I checked this morning it said I had a full battery but after turning the tablet on it said I only had 60% battery. All the started happening after I charged it with a battery pack at work the other day because I forgot my charger at home (some people have had similar problems after using car chargers). It will let me connect a flash drive to it via USB-OTG. I have tried 3 different cables on 2 different PCs (One running Windows 7 and the other running Windows 8). I really dont know where to go for help anymore as Ive spent the past 2-3 days googling like a mad man trying to find an answer and noone seems to have one.
I would love for someone to really help me out and get some steps that could fix this, however, if its not fixable how do I RMA it? I cant lock the bootloader and I cant flash a factory image.
You say it is not a driver issue, but your symptoms indicate it is. I would start over with the removal and re-installation of the proper drivers.
Groid said:
You say it is not a driver issue, but your symptoms indicate it is. I would start over with the removal and re-installation of the proper drivers.
Click to expand...
Click to collapse
I've uninstalled them. Every time I go to manually install them the guides always say to find where the nexus is and my nexus never shows up. If it was drivers it would still charge when its on. So how can drivers cause the tablet not to charge from the ac adapter?
Try Wugfresh's program. I had issues w/o it.
Sent from my SCH-I535 using Tapatalk 2
dennyjones said:
Try Wugfresh's program. I had issues w/o it.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thats the toolkit I have installed. Its also the "guide" I am following when it comes to drivers. I tried to see if I could make the nexus connect to the pc while in fastboot and nothing happened then either. Everything he says to do involves the PC actually seeing the nexus :/
Ive changed it from mtp to ptp, toggled debugging, went to different back ups, flashed a new rom, etc etc. I really feel like Ive tried just about everything. Someone mentioned in one thread about some specific code in the nexus being wrong and possibly changing it could fix it but I do not know how I would go about doing that.
I also originally used the Wugfresh toolkit and had problems getting the drivers installed properly on Win7-64. Ultimately, I think I installed pda.net on my computer and on the N7 and was able to connect after that. Haven't had a problem connecting since. Re-read some of the Wugfresh posts about driver problems. You should be able to get it sorted out.
Groid said:
I also originally used the Wugfresh toolkit and had problems getting the drivers installed properly on Win7-64. Ultimately, I think I installed pda.net on my computer and on the N7 and was able to connect after that. Haven't had a problem connecting since. Re-read some of the Wugfresh posts about driver problems. You should be able to get it sorted out.
Click to expand...
Click to collapse
I sent you a PM but I really dont think this is an issue with drivers. I have been able to connect the N7 to my PC perfectly before the other day. Never a problem at all. Now I have uninstalled/reinstalled the drivers as best as I could (currently I have the samsung drivers because they are the only ones that will install without having to verify that the phone is connected via ADB and I had them left over from my Fiance's GNex so they have been here all along when the N7 was actually connecting).
The N7 is not connecting to the PC at all. It does not show up in device manager. You cannot make an ADB connection to it. It has already been rooted and it is running the latest version of Paranoid Android. On top of that the AC adapters will not charge the N7 while it is turned on. Its like the N7 turns away any usb connection other than a USB-OTG cable while it is on.
Also I really do appreciate the help. This has just been really frustrating for me.
Hello,
Since yesterday, I have exactly same issue with my Nexus 7 3g.
Everything is working perfectly but computer doesn't see Nexus at all (nothig works Bootloader, ADB, MTP,PTP).
Charging is fine (looks like), USB HDDs, pendrives are working as before.
Reinstaling drivers, changing to PTP, switchin on/off USB debugging didn't help.
Checked : other Nexus connects to the computer without problems, so its not drivers issue.
I assume it happened after Nexus was connected to my car charger.
Does anybody have solution/fix for that ?
Unfortunately my Nexus comes from USA, can I RMA it in Europe ?
I feel badly for everyone having these issues. I feel very lucky I'm not having them. It sounds as if the microusb port may have been altered/damaged by certain kinds of connections, like the battery pack or car charger. I don't know why this would happen and my own car charger (Moto oem for my Bionic) has worked fine on the N7. I did pick up the usb cable attached to my pc one day and created a static shock to the connector. Since then, that bank of 4 usb ports will not show either my N7 or bionic, but my usb mouse, keyboard, and printer work with them. The other bank still works, as does the pci port expansion card and my front ports. If I do have a glitch with the pc connection, I restart both the computer and the N7 and then it works. Sorry I don't have a solution.
I also assumed a damaged/fried USB post on the Nexus 7. There are 2 data lines and 2 power lines in the charging socket I think. If the power lines are damaged, usb otg may still be working. Its also tying in with the use of a power pack.
davidoff59 said:
I also assumed a damaged/fried USB post on the Nexus 7. There are 2 data lines and 2 power lines in the charging socket I think. If the power lines are damaged, usb otg may still be working. Its also tying in with the use of a power pack.
Click to expand...
Click to collapse
Have you tried switching between MTP and PTP and seeing if that works? If I used the PTP setting for the USB it shows up, I can then move files onto the PICTURE folder and once there move to another folder while using the Nexus.
-AkWingnut
Wow or strange should be more of the reply. I have done this before but it never worked. Thanks for the help. For anyone else needing help here is what I did. First opened the Nexus Tool Kit, then Full Driver Installation Guide, launched USBDeview, then - In particular look for devices with Vendor ID - "18d1" or... "04e8" - Simply right click these devices, and select the option to: - "Uninstall Selected Devices", final step unplugged the device and plugged it back in and it worked. Also MTP enabled USB Debug unchecked. Thanks again...
-AkWingnut
Tried this and haven't had any luck so far. I'm going to try pdanet or samsung drivers again later today and post results.
Sent from my Nexus 7 using xda app-developers app
Have exactly the same trouble. I'm with you guys. USB host works, no reaction in device manager. Did your nexus was unlocked? Rooted?
xxut said:
Have exactly the same trouble. I'm with you guys. USB host works, no reaction in device manager. Did your nexus was unlocked? Rooted?
Click to expand...
Click to collapse
Bump!
I'm experiencing similar issues with my Nexus 5. This is the only thead I can find that has a similar problem. My Nexus 5 worked on SlimKat, I flashed stock L Preview, now my device won't charge when it is powered into the OS. Bootloader works fine and charges when turned off. I upgraded to 5.0 which came out today (Yay!) and the problem persists.
Have any of you lads or ladies had any updates?
nintennuendo said:
Bump!
I'm experiencing similar issues with my Nexus 5. This is the only thead I can find that has a similar problem. My Nexus 5 worked on SlimKat, I flashed stock L Preview, now my device won't charge when it is powered into the OS. Bootloader works fine and charges when turned off. I upgraded to 5.0 which came out today (Yay!) and the problem persists.
Have any of you lads or ladies had any updates?
Click to expand...
Click to collapse
In my case it was a hardware trouble. Fixed by motherboard replacing in official service centre.
Good Morning All,
I had a quick question. When I connect my pixel Xl to my Windows 10 pc I get the drop down android system option to change from USB charging to file transfer.
On my Essential when I connect it makes the noise where windows notices it but on my phone I don't have the option to change from charging to file transfer.
I'm sure it is something I am missing but would appreciate any input. I believe it is a driver issue as my other windows 10 laptop recognizes it and I am able to change to the transfer files option.
I checked device manager and it is not showing up under portable devices.
Thanks
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Parakaleo said:
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Click to expand...
Click to collapse
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
stryker759a said:
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
Click to expand...
Click to collapse
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Parakaleo said:
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Click to expand...
Click to collapse
Thanks I'm going to try and reinstall the generic driver and see what happens. Strange it works on one laptop but not the other. Gotta love Windows.
Try another usb port
TheDethEgineer said:
Try another usb port
Click to expand...
Click to collapse
It is usbc and only have one.
I plug my pixel in on the same port and it shows up in portable devices. With the essential plugged in my computer makes the noise that it is connected but it does not show up any where in device manager.
I uninstalled the driver with my pixel plugged in and re plugged in the essential still no go. I plugged in the essential and the driver was installed. It is strange as it shows up under my other windows 10 pc just fine.
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
CaptainElwood said:
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Click to expand...
Click to collapse
Thanks I have one ordered.
bass0324 said:
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
Click to expand...
Click to collapse
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
stryker759a said:
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
Click to expand...
Click to collapse
I also noticed that it didn't work in a USB 2.0 port for me, only in a 3.0 port. And my front facing 3.0 port on my desktop that I use for flash drives didn't work either, so not sure if there is some long cable signal integrity issue there, but USB 3.0 port was the only way I got it recognized via my computer
I did use this USB Device Viewer from Microsoft and found that it is showing up with this error.
Though not sure how I'm supposed to resolve it. https://imgur.com/w1tz12s
It is at least showing that it is connected.
Maybe I'm not understanding but on mine when I plug into PC the pull down menu shows charging and then I tap on that and get a menu that has file transfer and 3 others and I select file transfer. Have you tried that?
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
Try a different cable. I come from the land of pixels where you'd be surprised by the amount of headaches cables have caused. If that's doesn't work I'd be stumped as well
You have to enable USB debugging and change USB configuration to transfer data..
Sent from my ONEPLUS 6T using XDA-Developers Legacy app
S8ntsHaz3 said:
Try a different cable. I come from the land of pixels where you'd be surprised by the amount of headaches cables have caused. If that's doesn't work I'd be stumped as well
Click to expand...
Click to collapse
Hmm... That's worth a shot! I don't have another USB C cable, but I'll get one to try. I'll let ya know!
j0hnee said:
You have to enable USB debugging and change USB configuration to transfer data..
Sent from my ONEPLUS 6T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I did both. Doesn't work for me :/ In Android pie, is there some setting to enable MTP other than developer options? I don't even get the heads up notification on my device. I'll try connecting it to a USB 2.0 port instead of 3.0 and see what that does.
H4X0R46 said:
Hmm... That's worth a shot! I don't have another USB C cable, but I'll get one to try. I'll let ya know!
Click to expand...
Click to collapse
Hope it works??
S8ntsHaz3 said:
Hope it works??
Click to expand...
Click to collapse
Just ordered one of these, hope it works! https://ebay.to/2zFk9Dt
H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
Just ruling out all possibilities (have run into this myself on other phones) :
Have you tried another port on you PC?
FWIW,I'm using a cable from either an LG or Samsung & that's working for me.
The device is seen & I got the pop-up on the phone after toggling the associated USB options in Dev Options on the phone.
Was able to execute ADB commands for an Immersive Mode app & to use the no-root ADB Uninstall commands.
I just used my og pixel xl type c cable and it instantly installed the drivers and recognized the phone
Front ports of PC chassis sometimes give too little power so try an usb port on back. try with other pc as it might be problem with your pc
KOLIOSIS said:
Just ruling out all possibilities (have run into this myself on other phones) :
Have you tried another port on you PC?
FWIW,I'm using a cable from either an LG or Samsung & that's working for me.
The device is seen & I got the pop-up on the phone after toggling the associated USB options in Dev Options on the phone.
Was able to execute ADB commands for an Immersive Mode app & to use the no-root ADB Uninstall commands.
Click to expand...
Click to collapse
Alright, so I tried different ports on my PC both front and back, no usb input sound or anything. I'm wondering if the USB C cable that comes in the box of the 6t just isn't a data cable? I have developer options enabled, adb debugging, and have the default USB mode set to MTP. Nothing still. I wonder why. Have you tried connecting your 6t with the included cable? Just to rule out if it IS a data cable or not. Thanks!
g_oral said:
Front ports of PC chassis sometimes give too little power so try an usb port on back. try with other pc as it might be problem with your pc
Click to expand...
Click to collapse
Tried some ports on the back that are part of my motherboard, same issue. No sound and no entry in device manager. No notification on my 6t either. The phone CHARGES, but nothing more.
fiffan86 said:
I just used my og pixel xl type c cable and it instantly installed the drivers and recognized the phone
Click to expand...
Click to collapse
Could you try using your included cable and report back? Thanks in advance man!
Is there a possibility to try on another computer? Just to rule out that the problem isn't in the computer itself...
I've just factory reset my 6T and plugged it into a USB 2 port on the front of my PC, using the red cable that came with the phone, and it immediately recognised it. You clearly have an issue but we can rule out it being a general issue.
just checking. you say it charges, that was the default setting on mine after i enabled usb debugging. i opened notifications on my phone and the was a small one saying phone charging, when i clicked on it i got an options page for usb preferences and then switched to file transfer. works fine now.
H4X0R46 said:
I'm at a complete loss here guys, hate to even ask this. So I tried to connect my 6t to my Windows 10 PC and the PC won't even RECOGNIZE that anything was plugged in! No sound and not even an entry in device manager. I even went as far as to reinstall Windows 10 and no dice. I installed the One plus driver from here on XDA and they are unsigned drivers, so I disabled driver signature enforcement and the drivers are now on my PC, but with the PC not even noticing something was plugged in it's no use.
Some info.
Using the red USB C cable that came with the device.
Plugging it into a USB 3.0 port on my PC.
Installed the OnePlus driver with enforcement disabled.
More info? Let me know! I'm lost here.
Click to expand...
Click to collapse
are you in fastboot mode on the phone? are you just running the phone within osygenOS?
I'm going to say damaged cable.
Try any other device that you can plug it into. If it still doesn't work it's the cable. If you change cable and still a problem I'd RMA the device maybe faulty port on phone. Device is too new to be playing games like this. Get a new one.
I just connected my, to windows 10 laptop after seeing this post. No driver installed, red cable that came with phone, USB 3 Port in the laptop. Nothing was needed to do for it to be recognized. Worked just like that.
Albeit I enabled USB debugging in developer option beforehand and changed the option to file transfer.
Just wanted to show the settings