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Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.
Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.
Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?
Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.
Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.
ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
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Click to collapse
i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.
im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge
Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.
Anyone?
Sent from my SPH-D700 using XDA App
Sorry, posted in wrong thread! had 2 open and picked the wrong one.
badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
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Click to collapse
How is this relevant to the topic?
i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?
One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.
I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.
I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...
A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.
lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.
I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.
Hey,
When I have checked background data and unchecked auto sync, k9 syncs every 30 min as it should. But htc widgets like friends stream and news do not sync although they are set to do this every hour.
Is there a workaround for this (except activating auto sync, cause obviously I wanna have this disabled)?
Thx dom
Sent from my HTC HD2 using XDA App
K9 doesn't use system polling for synching - it has its own mechanism. Things like the standard widgets for facebook and twitter etc. use auto-sync which is why they don't work.
Why are you trying to turn off auto-sync, yet still wanting things to sync?
I noticed that the widgets sync all the time and not as they supposed to do only once an hour. I don't care about the data send, but I think the constant syncing drains the battery.
I'm going to sync em manually now, no big deal. I'm not a big twitter/facebook junkie anyway.
Sent from my HTC HD2 using XDA App
I'm coming from a blackberry to android.
I had a Nexus One for leisure purposes and it got me hoocked to Android.
Now I'm giving up on the blackberry for a Desire HD and I still cannot figure a way to replace the awesome email service from my old blackberry.
Downsides I'm facing:
-battery drainage;
-difficult or multi step configurations;
-delays receiving email notifications, when compared to the immediate blackberry delivery.
I'm looking for solutions.
Tried K9 and other email apps and the native app, but it seems that Android is still struggling to get multiple accounts working efficiently at the same time, specially business oriented.
Any tips?
It should I just stick to blackberry for email solutions?
Tks folks.
Sent from my Desire HD using XDA App
I switched from BB as well. For my work email/calendar/contacts. I use Touchdown. Easy to set up exchange and does pretty much everything I need. The only issues I have are related to recurring events and contacts sorting. TD also works very well with Pure Calendar Widget. Of course BB is the email king for business use, but this setup is not bad either.
Sent from my Desire HD using XDA App
I'm using K9 with multiple accounts, setup as push and I always get my mails delivered instantly.
For me it works perfectly, what problems do you have?
Also +1 for Touchdown. All of the people I know coming from Blackberry find it to be a good replacement.
Thanks guys.
I have one gmail, one yahoo and one corporate email.
When having my blackberry and the DHD side by side, the difference on receiving emails is enormous. It's taking more then two minutes to get it on my DHD. Blackberry is instant.
Battery drainage is also a problem since I have to keep fetching ans polling emails.
Perhaps I'm doing something wrong. Any further insights?
Sent from my Desire HD using XDA App
Yep, never set K9 to do any fetching or polling.
Only use push, this way the mail sever will push the mail to you as soon as it arrives. It will be instant and it also won't drain your battery.
Edit: in account preferences, set verification frequency to "never".
And enable push.
Anyone using yahoo?
Does it work with push?
Sent from my Desire HD using XDA App
The email side of things is making me want to go back to my iphone. Never had this kind of annoying, unreliable service with my 3gs iphone.
Installed stock froyo app as the htc mail app doesnt work with push hotmail, that is flaky at best, sometimes mail doesnt even arrive even tho it says theres mail there and doesnt work with html.
I think its awful that it cant even work with probably the biggest email domain on the net.
Hotmail is at best reciving junk mail, desire hd works pretty well for my gmail. Sorry the MSN lovers.
Sent from my Desire HD using XDA App
I'm sure that many Android users just like me have been experiencing the following problem
Battery Drained by Exchange services ... oh and heating up of the device while it's sleep
I found out that the problem isn't with any of android devices or softwares
It's with Yahoo! Server ... It's been failing for weeks and has been causing this issue for weeks ... here's my review to them on Google play Y Mail App, Facebook page ... and others
((( Dysfunctional Server and Service!
"IMPORTANT: There is currently a known issue with notifications failing. We are currently fixing the problem which is related to the server and not the application."
Here's Another IMPORTANT issue ... Your yahoo has been failing to sign in using native email android app for many weeks... locking out exchange services, using up the battery and heating up the device ... the problem is there with many many many devices .... people don't know it's your server yet ... they think it's their android that is failing ... not your stupid app and server! what's the use of an app that doesn't notify you or a server that isn't functioning properly and is failing to sign in ha?
Not to mention it's failing to sign in on PC as well ... useless service!
I'm moving to Gmail ... moved most of my stuff there already!)))
In general the official Yahoo! Mail app drains battery like hell.
Use the default samsung provided email utility and combine all ur mail accounts on it. Its one of the best email client. No such battery drains are observed using that app. And one more thing increase the update time. If its on every minute it definitely wont let ur phone go to sleep.
Sent from my GT-N7000 using xda app-developers app
Well, that's why I tried their app in the first place ... because using android email utility kept on failing to sign in and running in the background trying to sign in draining the battery in 2 hours and heating up the device ... when I deleted my yahoo account from my phone ... and used the android email utility ... I used two MS, Gmail accounts ... and not a single problem ... I re-entered yahoo ... and battery issues came back
I contacted yahoo ... they said they have been having problems with their server for a while and they are trying to fix it
anyhow, it sometimes causes the exchange services to get into a vicious circle and drains the battery in few hours ... I found several people having this issue around the web
qazibasit said:
Use the default samsung provided email utility and combine all ur mail accounts on it. Its one of the best email client. No such battery drains are observed using that app. And one more thing increase the update time. If its on every minute it definitely wont let ur phone go to sleep.
Sent from my GT-N7000 using xda app-developers app
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Click to collapse
Well, that's why I tried their app in the first place ... because using android email utility kept on failing to sign in and running in the background trying to sign in draining the battery in 2 hours and heating up the device ... when I deleted my yahoo account from my phone ... and used the android email utility ... I used two MS, Gmail accounts ... and not a single problem ... I re-entered yahoo ... and battery issues came back
I contacted yahoo ... they said they have been having problems with their server for a while and they are trying to fix it
anyhow, it sometimes causes the exchange services to get into a vicious circle and drains the battery in few hours ... I found several people having this issue around the web
What I love from exchange is that some people believe setting it check every period time will save battery. Push does save battery life, generally.
Why? I don't see the logic behind this. At least on wifi. Does the device go to deep sleep at all when push is used?
Sent from my GT-N7000 using Tapatalk 2
lukabike said:
Why? I don't see the logic behind this. At least on wifi. Does the device go to deep sleep at all when push is used?
Sent from my GT-N7000 using Tapatalk 2
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Yes ofcourse it will, I get 1-2% batterydrain per hour with 4 email accounts set to push and wifi always on, if I am connected to wifi or not.
Hmm thats amazingly strange , i will set it too then.
Sent from my GT-N7000 using xda app-developers app
qazibasit said:
Hmm thats amazingly strange , i will set it too then.
Sent from my GT-N7000 using xda app-developers app
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basicslly with push you dont have a periodic wakeup of the phone to check mail +/-10minutes to fall asleeo again everytime it checks
Weird. Push means always connected, thus no deep sleep would be logical. Ok, I'm changing now and reseting cpu spy logs, will check tomorrow after some hours without charger.
Sent from my GT-N7000 using Tapatalk 2
lukabike said:
Weird. Push means always connected, thus no deep sleep would be logical. Ok, I'm changing now and reseting cpu spy logs, will check tomorrow after some hours without charger.
Sent from my GT-N7000 using Tapatalk 2
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lol I came from blackberry so I know a lot about their push. And not only is it more realtime, its also more battery friendly(or should be) cause your phone isnt constantly or periodically polling the server for mail.
Hi, I moved from a Galaxy Nexus 2 weeks ago.
I'm running the lastest CM 10.1 Nightly and Franco Kernel.
Like I week ago I noticed a very high wakelock caused by "Exchange Service". I'm using my Hotmail account configured as Exchange with the stock email android App.
I didn't have that wakelock before with my SGN or the first week using my N4.
I don't know what to do, I have tried deleting the account and setting the update interval to 1 hour.
Any ideas?
This is making me crazy
Sent from my Nexus 4 using xda app-developers app
Check this out:
It goes to deep sleep, but there are some wakelocks made by:
Calendar, Exchange and Gtalk (Which is strange as I have it frozen using TIBU).
peikojose said:
Check this out:
It goes to deep sleep, but there are some wakelocks made by:
Calendar, Exchange and Gtalk (Which is strange as I have it frozen using TIBU).
Click to expand...
Click to collapse
This is what happens when people have too much information at their finger tips.
I see 3mins and 6 mins of wakelocks there in 10hrs? How is that "killing" your battery?
shotta35 said:
This is what happens when people have too much information at their finger tips.
I see 3mins and 6 mins of wakelocks there in 10hrs? How is that "killing" your battery?
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Click to collapse
I understand your point..
Sorry but I still think there is something wrong.
494 wakelock ? With push email off? It was supposed to check the email each 2 hours. No contact and calendar sync.. OK all the wakelocks were "only" 12 minutes... I had it configured in the same way with my gnex and never had this problem.
Thanks.
Sent from my Nexus 4 using xda app-developers app
Any idea?
Sent from my Nexus 4 using xda app-developers app
I deleted my exchange account... And installed Outlook (what a ****ty program) but I didn't have so many wake locks.
I don't know what to do...
Sent from my Nexus 4 using xda app-developers app
There is nothing wrong. Uninstall your battery monitors and enjoy your phone.
El Daddy said:
There is nothing wrong. Uninstall your battery monitors and enjoy your phone.
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I understand your point.. But I was sure that before (using my gnexus and the first week using my n4) I had the same configuration and I wasn't getting these wake locks. Remember push it's not active ! And gmail (sync is on) and whatsapp are running all the time and they don't generate almost any wakelocks...
Sent from my Nexus 4 using xda app-developers app
peikojose said:
I understand your point.. But I was sure that before (using my gnexus and the first week using my n4) I had the same configuration and I wasn't getting these wake locks. Remember push it's not active ! And gmail (sync is on) and whatsapp are running all the time and they don't generate almost any wakelocks...
Sent from my Nexus 4 using xda app-developers app
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I have a GS4 and have experienced the same issue, the exchange server seems that is always on and draining the battery, i have played around with the settings (unchecked the sync options) but still no way to turn it down
There is something strange
Sent from my Nexus 4 using xda app-developers app
Sorry guys but I think there must be something wrong here.
It's only syncing one account and the refresh rate is set to 1h!!! I get barely 10 emails daily and don't reply them.
It looks like there is a mistake in the configuration of exchange and it ends in a loop.
Plus I don't even use the calendar, I have like 10 entries in all the year!! It doesn't make sense.
I use whatsapp 10 times more than email and calendar combined and I don't see it generating so mane wake locks.
Sent from my Nexus 4 using xda app-developers app
I don't use Calendar and see what is happening.
Sent from my Nexus 4 using xda app-developers app
I enabled log using the email app, and I see a LOT of lines with this:
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:03] ExchangeService| Next sync for Inbox in 2461s
Even when it's not syncing!
peikojose said:
I enabled log using the email app, and I see a LOT of lines with this:
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:02] ExchangeService| Next sync for Inbox in 2462s
[18:38:03] ExchangeService| Next sync for Inbox in 2461s
Even when it's not syncing!
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Click to collapse
Same problem here. I have my work Outlook exchange server setup. I have sync set to NEVER so I have to open the app manually to get new emails....I still have 30+ minutes of exchange services wakelocks.
What is going on? This never used to be an issue
foethalove said:
Same problem here. I have my work Outlook exchange server setup. I have sync set to NEVER so I have to open the app manually to get new emails....I still have 30+ minutes of exchange services wakelocks.
What is going on? This never used to be an issue
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Click to collapse
I am not alone
Sent from my Nexus 4 using xda app-developers app
I noticed the same with my email app setup for my hotmail account, installed the outlook app and it was just as bad. Even with sync off there was a very high number of wakelocks. I now forward mt hotmail to gmail instead.
kien said:
I noticed the same with my email app setup for my hotmail account, installed the outlook app and it was just as bad. Even with sync off there was a very high number of wakelocks. I now forward mt hotmail to gmail instead.
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I was thinking of doing that. Forwarding all my emails to my gmail account. This is a serious problem. As you say we get wakelocks (a lot of them) even with hot mail sync off!! Wtf
Sent from my Nexus 4 using xda app-developers app
I was able of removing the wakelock doing the following:
Using titanium backup made "exchange services" a user app.
Added to greenify
BUT the only problem is that now I have to open the email app to get my emails.. Trying to avoid this with tasker but tasker doesn't work with processes like exchange service.
Battery life has improved!!
Sent from my Nexus 4 using xda app-developers app
It's not just you
It's not just you. Something is definitely wrong.
I have had this problem since ICS 4.0 on my Nexus S.
I've tried stock and am now running CM 10.1. This morning my stock battery stats show 3h 17m on battery and Exchange Services with 1h 5m of "Keep awake". Battery is down to 58%. That makes the battery life about 6 hours. Yesterday, I got 14.
This problem goes away every time I flash a ROM update, but will always recur after a few weeks. If I disable sync, everything is fine. It doesn't seem to matter whether the Exchange Sync setting are set to Email, Calender, or Contacts. It also doesn't seem to matter how often sync is set for: push, 30 min, 1 hour, or 3 hours -- the problem still persists unless sync is off in the OS.
I would love suggestions on what to do.