Database Users

Pass the word to sprint that we are unhappy!

I made a nice call to *2 this evening, talked to a nice rep and kindly asked them to pass the word along to whoever they can that we are very unhappy with the FPS cap and quality of the evo. I wasn't complaining to them, just asked them to push it up the channels so maybe sprint will put some pressure on HTC to make things right.
If we all do the same, maybe sprint will get the message.

LOL, you spoke to a front line rep? Good luck with that.

supdawg said:
LOL, you spoke to a front line rep? Good luck with that.
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one person isn't going to make a difference, but if more people call in then someone is going to notice. Even if I did talk to the garbage disposal.

am pretty happy with my evo but the cap sucks tho lol

I just ended up returning my device. Not sure if I should let them know why though.

I just ended up returning my device. Not sure if I should let them know why though.
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How does the return process work, assuming you bought it from Sprint
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Sent via the XDA Tapatalk App

iKimodragon said:
How does the return process work, assuming you bought it from Sprint
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Sent via the XDA Tapatalk App
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I actually bought it from Wirefly. I just had to get an RA number within 14 days of activating it then I had to ship it back with all the original packaging.
Then I spoke with Sprint chat to put a note on my account to revert me back to my old plan and old contract.

What cap are you guys referring to, and what's so wrong with the EVO? I'm loving mine!

I might call if I was unhappy with the EVO... as it stands though, I love this phone, so no reason to complain here.

mrono said:
I made a nice call to *2 this evening, talked to a nice rep and kindly asked them to pass the word along to whoever they can that we are very unhappy with the FPS cap and quality of the evo. I wasn't complaining to them, just asked them to push it up the channels so maybe sprint will put some pressure on HTC to make things right.
If we all do the same, maybe sprint will get the message.
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Click to collapse
There should be an effective way to communicate with HTC on its issues. Even their forums don't seem all that effective, I'd like to see some official response from HTC as well:
Popular discussions & Product Support:
http://community.htc.com/na/htc-forums/android/f/94.aspx?tab=support&Sort=Active&PageIndex=1
http://www.htc.com/us/products/evo-sprint?view=1-1&sort=0
http://www.htc.com/us/support/evo-sprint/help/
I played with an EVO for another couple hours the other day but don't feel compelled to buy one until 2.2 & Wi-Fi fix etc..& if they don't respond to market pressures it will only make the iPhone 4 seem more worth the compromise of Apple's constraints..
Ideas on more effective communication with HTC, what say you..?

they still arent gonna do anything

I'd beg to differ, I was one of many who were suckered in to buying an Instinct. It was probably the most hyped, worst phone ever (iphone killer?). They made a number of updates for several months after release. I'm sure we'll see a few fixes.

What's wrong with the WiFi? I use mine all day, every day.
@op: Who's unhappy?
Every time a new phone comes out there is always a small group exclaiming loudly about how this or that needs to be fixed or it's a dealbreaker. Honestly, if someone had not reported the video cap 99% of users would never have noticed. All electronics have issues and won't be perfect. For those of you expecting everything that you buy to be perfect, I suggest you wake up and smell the coffee. It's not gonna happen. Go ahead a do a Google search. Every major phone release, from iPhones to Droids to WinMos to WebOSes, have all had issues. No amount of belly-aching from anyone is going fix it. It's just the nature of manufacturing.
/soapbox
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Sent from my PC36100

Kiraly said:
What's wrong with the WiFi? I use mine all day, every day.
@op: Who's unhappy?
Every time a new phone comes out there is always a small group exclaiming loudly about how this or that needs to be fixed or it's a dealbreaker. Honestly, if someone had not reported the video cap 99% of users would never have noticed. All electronics have issues and won't be perfect. For those of you expecting everything that you buy to be perfect, I suggest you wake up and smell the coffee. It's not gonna happen. Go ahead a do a Google search. Every major phone release, from iPhones to Droids to WinMos to WebOSes, have all had issues. No amount of belly-aching from anyone is going fix it. It's just the nature of manufacturing.
/soapbox
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Sent from my PC36100
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Get out here please.
Any ****ing user can tell. Put an iphone and a htc evo 4g next to each other. Start scrolling on the home page, in a web browser... they will all think the iPhone is faster.

bnapy said:
I'd beg to differ, I was one of many who were suckered in to buying an Instinct. It was probably the most hyped, worst phone ever (iphone killer?). They made a number of updates for several months after release. I'm sure we'll see a few fixes.
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Oh good god please don't bring up that phone!

the cap thing does suck but bottom line is this is the best phone i have ever had.. having a fps cap isnt enough to get me to return my phone, i was happy with my phone before i heard of the cap so im not going to change how i feel about it now.. when i read all of the comments about ppl returning their phone because of the cap i honestly think they are returning it for other reasons and just using the cap as an excuse cause honestly i cant think of a better phone that sprint has at the moment... i read someone was claiming to boycott htc is they didnt fix that cap, that comment made me laugh!

What's wrong with the WiFi? I use mine all day, every day.
@op: Who's unhappy?
Every time a new phone comes out there is always a small group e
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Get out here please.
Any ****ing user can tell. Put an iphone and a htc evo 4g next to each other. Start scrolling on the home page, in a web browser... they will all think the iPhone is faster.
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Awesome, since you already know what any ****ing user will think, they won't have to bother themselves with deciding on a phone. They can just let you tell them what they will like.
Go buy an iPhone if you think it's so much better.

Kiraly said:
What's wrong with the WiFi? I use mine all day, every day.
@op: Who's unhappy?
Every time a new phone comes out there is always a small group exclaiming loudly about how this or that needs to be fixed or it's a dealbreaker. Honestly, if someone had not reported the video cap 99% of users would never have noticed. All electronics have issues and won't be perfect. For those of you expecting everything that you buy to be perfect, I suggest you wake up and smell the coffee. It's not gonna happen. Go ahead a do a Google search. Every major phone release, from iPhones to Droids to WinMos to WebOSes, have all had issues. No amount of belly-aching from anyone is going fix it. It's just the nature of manufacturing.
/soapbox
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Sent from my PC36100
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http://community.htc.com/na/htc-forums/android/f/94/t/2929.aspx
http://forum.xda-developers.com/showthread.php?t=699459
http://forum.xda-developers.com/showthread.php?t=700678

Thanks for links....I guess my point was that WiFi works. People are complaining, but for most, WiFi works just fine. I use mine all over my house and my router is in my basement. I even get a connection outside my house. My signal bars don't show me a thing but it's still connected and fast. Some may have WiFi issues but they aren't Toyota recall type issues.

My new Froyo theory

Its been 2 months here very shortly and we have no GPS fix or any word on froyo. FROYO has been out since may, the n1 has it, evolution has it, incredible, d2, dx soon, g2 etc. But no Samsung galaxy or even rumor on when we should get it.
The GPS fix was promissed this month, and well its halfway over I just don't see within the next two weeks a GPS fix being rolled out. Of course also no word on froyoz and not only that but CM6.1 may or may not even support our sgs ..
Sooooo, if there is no froyo or atleast a GPS fix by Oct 8th (rumored g2 release date) I'm selling this damn thing on Craigslist and getting a g2...
I love the vibrant way more than the g2 but I'm sure its gps will work and its coming with stock 2.2.
Wtf Samsung, get your act together. I heard rumors about slow updates but wow. At this time now the evolution had cm6 and a real rom from HTC/Google.
Anyways, hurry up Sammy or I'm going back to htc with the g2.
Edit: lets not be stupid either, if Samsung could fix this GPS issue, it would be fixed by now and the epic as they said would work would work properly ...
I've lost all faith on a software issue and believe its hardware. Why else would every version be wacked.
Just in case though I'm giving them till the g2.

smashpunks said:
Its been 2 months here very shortly and we have no GPS fix or any word on froyo. FROYO has been out since may, the n1 has it, evolution has it, incredible, d2, dx soon, g2 etc. But no Samsung galaxy or even rumor on when we should get it.
The GPS fix was promissed this month, and well its halfway over I just don't see within the next two weeks a GPS fix being rolled out. Of course also no word on froyoz and not only that but CM6.1 may or may not even support our sgs ..
Sooooo, if there is no froyo or atleast a GPS fix by Oct 8th (rumored g2 release date) I'm selling this damn thing on Craigslist and getting a g2...
I love the vibrant way more than the g2 but I'm sure its gps will work and its coming with stock 2.2.
Wtf Samsung, get your act together. I heard rumors about slow updates but wow. At this time now the evolution had cm6 and a real rom from HTC/Google.
Anyways, hurry up Sammy or I'm going back to htc with the g2.
Edit: lets not be stupid either, if Samsung could fix this GPS issue, it would be fixed by now and the epic as they said would work would work properly ...
I've lost all faith on a software issue and believe its hardware. Why else would every version be wacked.
Just in case though I'm giving them till the g2.
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question , do you really think Samsung comes to XDA and reads these ?

ppl cluttering my forum lulz

rsfaze said:
question , do you really think Samsung comes to XDA and reads these ?
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Click to collapse
Answer: no, why would I think that?
Question: why such a dumb question?

scrizz said:
ppl cluttering my forum lulz
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Well just remember this post when there's no GPS fix or froyo out when there's yet another released phone running froyo.

Nice theory.
Sent from my Samsung Vibrant

The thing is... These half assed threats of switching to a different phone vendor are pretty lame. No one (including samsung, HTC and google) cares what phone you have. Keep the vibrant, dont keep the vibrant. Who cares.
When you got on your rant what were you setting out to accomplish? Oh...thats right. Nothing.
So here is an idea. If you are an unhappy customer and feel the company you bought your phone from. The same company that you did your reasearch on and accepted the risk the phone bring updated wouldnt fit into your time frame. Use your powers of free will and go.but something else.
Good day sir.

The samsung galaxy s i9000 has froyo.

The thing I don't understand is everyone is having lag and gps issues but me. I have no lag at all. I use my gps to navigate daily, plus I use it for geocaching and always come within 10 feet of the cache. I just don't get it.

NoDataFound said:
The thing is... These half assed threats of switching to a different phone vendor are pretty lame. No one (including samsung, HTC and google) cares what phone you have. Keep the vibrant, dont keep the vibrant. Who cares.
When you got on your rant what were you setting out to accomplish? Oh...thats right. Nothing.
So here is an idea. If you are an unhappy customer and feel the company you bought your phone from. The same company that you did your reasearch on and accepted the risk the phone bring updated wouldnt fit into your time frame. Use your powers of free will and go.but something else.
Good day sir.
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amen to that...

NoDataFound said:
The thing is... These half assed threats of switching to a different phone vendor are pretty lame. No one (including samsung, HTC and google) cares what phone you have. Keep the vibrant, dont keep the vibrant. Who cares.
When you got on your rant what were you setting out to accomplish? Oh...thats right. Nothing.
PSo here is an idea. If you are an unhappy customer and feel the company you bought your phone from. The same company that you did your reasearch on and accepted the risk the phone bring updated wouldnt fit into your time frame. Use your powers of free will and go.but something else.
Good day sir.
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Click to collapse
What's lame is you ranting In my topic about what I make a thread about. Obviously you cared and it made enough of a impact on you to reply . I have every right to ***** and you will see more of it from others for the rest of your life. So before you act lime a preacher and try and change the world/forum, think again, your post is as washed up as this supposed topic your saying.
I stand by my topic, we should all be frustrated for Samsung not fixing our GPS or atleast saying its completely fubared. Froyo, where's froyo? I've got valid gripes and *****es, that's what forums are for and I think many agree things are getting to near and we don't see no light at the end of the tunnel.
Yes Samsung should care on their Rep cause in the end that's what gets them a returning customer.
I was all for this phone and backing up waiting, but common were going on a quarter of a year withouwfixes or froyo, some people don't but have a phone for 6 months, 3 of that 6 there waiting like crackheads for a bag?
Please no rude responses I have a valid gripe
Good day ma'am

Couldnt you rant in the countless other "where is froyo" threads?
Why do you feel the need to make a new thread for something like this?
I'm all for stateing your opinion but atleast do it in an already existing thread about the exact same thing.
Sent from my SGH-T959 using XDA App

Trev420 said:
Couldnt you rant in the countless other "where is froyo" threads?
Why do you feel the need to make a new thread for something like this?
I'm all for stateing your opinion but atleast do it in an already existing thread about the exact same thing.
Sent from my SGH-T959 using XDA App
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Why did you open this thread then if there's others?
Stop acting like forum police
Really this thread is a watch. Froyo nor gps fix will see this phone withing 1 month... so for those wanting to buy this phone for those reasons and expecting a fix this month, think again.
THERE WILL BE NO, I SAY AGAIN NO GPS FIX OR FROYO THIS MONTH OR EVEN SHORTLY AFTER. THAT IS WHY I WILL BE GETTI G A G2. I'd advise anyone needing GPS or froyo to find a new phone. Samsung isn't gonna do **** anytime soon... yes that's negative but I'm a realist, it's not gonna happen.

I personally don't care if there's "yet another thread" about this. I understand people are pissed (I get pissed too). Yeah, Sammy doesn't care whether we are happy or not - they are a huge multinational corporation half a world away. There are so many layers between us and their management it's not even funny. Our concerns get lost in a call log of a customer service department or in a product manager's inbox of automated reports. Plus, even if they did read and have concern about these issues, it's too late. Usually it's cheaper for them to take these issues and fix them in the next iteration of the product than to re-tool the factory or make a change on the line. A massive corporation like Samsung is all about efficiency and not stopping production. Our only hope is a software fix or, by the grace of God, a recall if the problem is so bad it requires legal action.
I agree with the poster that says we can just walk away and get a different phone or whatever. However, some of us paid $500 for this thing and it's a significant investment to buy yet another phone. Yeah we can eBay it (which is what I would do). Or for others it's just a disappointment because ON-PAPER this is the "perfect phone". I'm a little of both. I love this phone - the form factor, the screen, the UI, etc - but it's not operating as advertised. If the phone would work as intended it would be my perfect phone. That's what many of us are holding out hope for. We are frustrated and want a fix, not a new phone.
I had to get rid of my Evo because of horrendous QC problem (mine was literally coming apart). It was almost heartbreaking because I waited so long for that damn phone to come out. But once I got the Vibrant, the Evo was forgotten about - until the buzz wore off and the lag and GPS issue became a serious problem. OK, I'm done storytelling.
With over 2 weeks left in the month, let's hope Sammy pulls through and tries to save their reputation. I'll say this though - I will think VERY carefully next time I buy a Samsung phone.

smashpunks said:
What's lame is you ranting In my topic about what I make a thread about. Obviously you cared and it made enough of a impact on you to reply . I have every right to ***** and you will see more of it from others for the rest of your life. So before you act lime a preacher and try and change the world/forum, think again, your post is as washed up as this supposed topic your saying.
I stand by my topic, we should all be frustrated for Samsung not fixing our GPS or atleast saying its completely fubared. Froyo, where's froyo? I've got valid gripes and *****es, that's what forums are for and I think many agree things are getting to near and we don't see no light at the end of the tunnel.
Yes Samsung should care on their Rep cause in the end that's what gets them a returning customer.
I was all for this phone and backing up waiting, but common were going on a quarter of a year withouwfixes or froyo, some people don't but have a phone for 6 months, 3 of that 6 there waiting like crackheads for a bag?
Please no rude responses I have a valid gripe
Good day ma'am
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i agree i just talked to android about it. they said not anytime soon because 1 month ahead they get notified if they update would come to a certain phone or not. and she said there is nothing about 2.2 on vibrant. so we are ****ed..

You must be part of a forum gang.
If you are so unhappy with your phone do yourself and this forum are favor by returning it and get a phone with froyo.
Sent from my Samsung Vibrant

flameinthefire said:
i agree i just talked to android about it. they said not anytime soon because 1 month ahead they get notified if they update would come to a certain phone or not. and she said there is nothing about 2.2 on vibrant. so we are ****ed..
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That is strange, I talked to Samsung at the beginning of the month, they said when they dropped 2.2 for the International one, which has happened, they pushed the build to their "vendors" at the same time. So now it is in the hands of Tmo/ATT and such to finish their "customizing"(read "****ing up") of 2.2 before they push it out ...
Disclaimer: Samsung info may be bogus, but has as much chance as any other source to be accurate.

rbirg said:
You must be part of a forum gang.
If you are so unhappy with your phone do yourself and this forum are favor by returning it and get a phone with froyo.
Sent from my Samsung Vibrant
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Yes exactly, Come oct 8th I will be getting a phone with froyo. I just don't want to have to play the sale my vibrant game, and miss the things I do love like the screen.
And why the heck no cm6 yet? Hell people bought them a vibrant just for us and still nothing...

Doesn't it seem at least a bit difficult to port Froyo to another phone as a side hobby?
Edit: let alone get the gps working too . Not like froyo is the be all end all fix for everyone's problems.
Sent from my Samsung Vibrant

rbirg said:
Doesn't it seem at least a bit difficult to port Froyo to another phone as a side hobby?
Edit: let alone get the gps working too . Not like froyo is the be all end all fix for everyone's problems.
Sent from my Samsung Vibrant
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Hell the dam hd2 has froyo on it and its not even a android phone. What's going on with vibrant development.... unmarked maybe I should sell the vibrant and big 2 hd2s and put froyo on them and give my wife one.. lol
Sad that a non android phone has froyo but yet a 2 month old top of the line android phone is yet to even have a custom rom.. lmaooo.
I've supported this phone up till now. Now, I'm pissed. Sorry to upset some of you but this is utter crap.
If anything, anything give us a GPS fix.
Edit: also I have a n1 with froyo, were missing a lot without it..

please close thread!

im done trying to help people that are ungrateful and trolls. thank you for the kind words in this thread, i am not closing it because of you.

Agreed
I definitely agree with your statements. The only thing is my signal bounces around even while on an Airave or Airavana. I verified it was not the Airavana or airave because my wifes Evo always has a consistent signal.

ryandoubleu said:
I definitely agree with your statements. The only thing is my signal bounces around even while on an Airave or Airavana. I verified it was not the Airavana or airave because my wifes Evo always has a consistent signal.
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see mine still gets slow data but i have perfect 4 bars with my airrave. outside of that the signal is in and out all day long.

sent
I emailed a link of your video to all the sprint executive email addresses. Lets see if anything happens.....

ryandoubleu said:
I emailed a link of your video to all the sprint executive email addresses. Lets see if anything happens.....
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thanks for that!

ryandoubleu said:
I emailed a link of your video to all the sprint executive email addresses. Lets see if anything happens.....
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Click to collapse
Did you send it to Google? It's their phone...
And to the OP: I'm sorry you're having issues. I'm not experiencing any of those issues.

Well said. I'm new to the whole Android experience,
but am no stranger to expecting quality out of my investments. I'll continue to try to help the cause with you, seeing as how I'm going to have to get along with this phone for the next two years, being a college student and all. I, for one, appreciate you being outspoken about it, as silence has rarely solves anything.
Sent from my Nexus S 4G using XDA App

Thanks... bbl
I'm with you a 100%. I tried to ingore the reception issues and put my faith in a ota. But the fact is my 30 day clock is coming ahead. I'm thinking about exchanging to motorola xoom tablet and call it a day. I love my nexus s 4g, it a phone I can keep for a 12 months or more and that's rare for me.
I'm calling sprint soon for a exchange my 1st.
Sent from my Nexus S 4G using XDA App

I'm gonna tweet this to google nexus.
update: just tweeted the vid to google and told em that I'm gonna take it back if nothing is addressed before my 30 days are up. even if it's samsung/sprint's issue, its still google's product and i know google can sway BOTH companies if they wanted to. I REALLY REALLY don't wanna jump to the EVO 3D!!!

great video man. I'm glad that someone is deciding to step up about this. I purchased the phone just this evening and I'm already noticing that the radio is a little iffy. Not to mention I haven't been able to send a single text message since the damn thing was activated! (i'm hoping that that is a seperate issue that will be resolved with time)
WE CANNOT KEEP QUIET ABOUT THIS
I'm going to post this video on nexus s facebook and google also

Fixxxer, I've seen you on the forums being outspoken about this issue and I'm with you 100%. My wifi and 3g signals are atrocious. Constantly losing signals or very weak signals comparable to EDGE speeds.
Google has dropped the ball on this in my opinion. It is Google's phone and their name and reputation stands behind it and for them to not offer some sort of official statement acknowledging the widespread issue people are having (and no, not some random Google employee on their forum saying it is being looked into) is a disservice to the customers that support them.
One thing I cannot fault is people being brand loyal to Apple and their iPhone because they get 1st class service and immediate official responses while Nexus adopters have no clue who to contact for answers. Sprint and Samsung are clueless and only advice is to return it for an exchange or send you an airave.
Google, it is your phone. Do something about it!

thanks for the kind words guys. it's a shame there are still a few out there that seem to want us to just keep quiet about this. maybe they are afraid it will ruin the rep of the nexus s? look what the evo3d users got after being very vocal to htc.
as ive said before they have made no public announcements of a fix, anything you read on a forum about a fix unless from a credible source is BS.

It makes me sad you guys are having issues with this awesome phone.
I really hope it can be fixed. What I don't understand is that my GSM Nexus S seems to have an amazing antenna, and gets service where other T-Mobile phones don't.
Sent from my Nexus S using XDA Premium App

i got a response back from samsung about my youtube video... they claim they are unaware of the issue and that they want me to send them my phone for testing. samsung is totally clueless to our problems people. we need to push harder here.
i guess we just don't have the fanbase the evo line has. i give htc props for responding to the mass yesterday. at least they will get what they demanded.

well i was hoping my video would make a dent but it's not so far. the sprint forums has pretty much died off to a stand still right now. im not sure what else i can do for us? maybe it's just time to throw in the towel and exchange for another phone.
im open to ideas guys.

things..
things usually take longer than over night to become wide spread

fixxxer2008 said:
well i was hoping my video would make a dent but it's not so far. the sprint forums has pretty much died off to a stand still right now. im not sure what else i can do for us? maybe it's just time to throw in the towel and exchange for another phone.
im open to ideas guys.
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I think it is Google you need to be communicating with about it, since it is a Nexus phone.
Google did mention they were going to do some testing:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=72cde4a29b9021c3&hl=en
I don't think there is going to be a quick fix, it is going to take time for a software update to roll out.

seezar said:
I think it is Google you need to be communicating with about it, since it is a Nexus phone.
Google did mention they were going to do some testing:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=72cde4a29b9021c3&hl=en
I don't think there is going to be a quick fix, it is going to take time for a software update to roll out.
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samsung already sent me an email this morning, they are unaware of these mass issues. they are the ones who write the radios, not google.

ryandoubleu said:
things usually take longer than over night to become wide spread
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lol it is widespread already.

fixxxer2008 said:
samsung already sent me an email this morning, they are unaware of these mass issues. they are the ones who write the radios, not google.
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Click to collapse
But it is a Google supported phone, yes it seems to have something to do with the radios but it could very well be with how the Android OS is interacting with them. It would make sense to start with Google and then Google do their testing and go to Samsung if needed.

On my 2nd Shift and I am done.

After my last post about needing to run to stock to get my phone fixed, sprint took their time to send me a replacement, might I add my mother has an evo 3D and 2 days before mine broke her's did the same. I got a replacement yesterday finally after being told it was sent more than a week ago (I live in florida so that's illogical)
My replacement is now having the same exact issues of flickering, half touch screen not working and random dead spots on the digitizer for the half that does work.
I am simply done with HTC, I was told that due to the issues I had with them hanging up on me, dropping me after saying I was on hold and having my replacement take 2 weeks to get to me after being told it was shipped on the day I went in only for it to have been shipped few days ago from me receiving it, I may be either switching from sprint. He did put a flag and ticket up for me on my issues though, he seemed to be the only tech that cared. He said I should now be able to get a new phone entirely, so I may just switch to the samsung epic, it's old but It's better than this ****.
Sorry but I needed to vent about this crap, thought some of you might have gone through the same, I am just starting college again and this was not the time to be dealing with this crap.

That sucks, I've never had any issues with HTC myself. Had a HTC G1 before this and it's still working even with a half cracked screen. Every phone is going to have some defective ones made. I've known a lot of people with Samsung that also get defective phones. Sorry you had a bad experience though.
____________________
Hitting the thanks button is soo much easier then typing thanks!

gigermunit said:
so I may just switch to the samsung epic, it's old but It's better than this ****.
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Ugh, don't get the Epic... If you push hard enough you should be able to get the NS4G, i know at least 3 people that got the Nexus as a replacement. Plus its a solid device.
Sent from my PG06100 using Tapatalk

My cousin and friend have the epic and I really liked it, they didn't have any issues with it since the gb update, but if I do get the NS4G I will take it, just don't like not having a keyboard even though I barely used it on my shift. The possibility of me getting another shift is high also but I am going to complain til I get a new phone, 3 phones with same issues is bull.

It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.

That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.

gigermunit said:
That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.
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Click to collapse
Cool. From what I've heard getting a replacement phone is almost as good as getting a brand new phone.
If you have issues with the 2nd phone and you have asurion take both phones in to the Sprint store and they can swap bad parts for good parts. Just call Sprint customer service ahead of time and tell them to schedule an appointment for you.

I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.

gigermunit said:
I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.
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Get 1 more replacement. Trust me I had to go through 3 to get a good shift. Also make sure you hack it up and see how far you can overclock it. If you can get past 1.6ghz you've got a good cut of the wafer CPU.

Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.

gigermunit said:
Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.
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Yeah I found a place here that will put the screen protector on perfectly here, you should be able to find one in the mall once you get a good working Shift.

I really don't want those kids touching my phone....

lol, Ive been thinking about bricking my phone to try and get a nexus s 4g

jesuscash said:
lol, Ive been thinking about bricking my phone to try and get a nexus s 4g
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Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk

YoungCorruptionV2.0 said:
Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk
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Click to collapse
The more i think about it the more i dont really care.
Honestly, i dont do much with my phone because im stingy with my battery life and ram lol
I honestly dont know why i want a more powerful phone, so I'm just gonna give my shift a good use until its time to upgrade or use my insurance.
If i get offered a nexus though, im taking it.
Not willing to ditch this guy yet, I didnt think I was gonna need/like the slideout keyboard, but now I love it lol

VICODAN said:
It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.
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Click to collapse
The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*

jesusice said:
The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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Click to collapse
What is sprint's best phone - e4gt?
Sent from my PG06100 using xda premium

sdk234 said:
What is sprint's best phone - e4gt?
Sent from my PG06100 using xda premium
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Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*

jesusice said:
Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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Click to collapse
Can't find it right now, but I'm pretty sure I saw a comparison (maybe phonedog?) of the Galaxy Nexus vs e4gt and nexus was REALLY laggy going from portrait to landscape compared to e4gt. Of course it was stock vs. stock . . .
Seems to me that development for the shift is great. Seems like e4gt is a really popular phone, hmmm .. . - is development worse because of something intrinsic to the phone?

I have owned my Shift since the day it came out. My friend has one and so does my brother. All working, no problems what's so ever. I love this little guy and I'm sorry you were having bad luck with faulty hardware.
My dad has a Samsung Epic no problems I guess.
I really want ICS but like the physical keyboard to get the Nexus.

Story of my Atrix

Well, this is the story of the rise and death of my Atrix.
Bought this wonderful phone on the 6th of August 2011, after reading reviews of it online, for a cheap price of $146 with dock and a 2 year contract.
Lots of exciting moment, especially when the 2.3 update came, and again with the CM9.
However, I had LOTS of issues with the touch screen, and had to send it in for repair 5 times.
Well, all was fine till about 15 days ago, when I dropped my phone, and the digitizer shattered. Well, its fine, I told myself, I'll just buy one from ebay, well, it is easy to install after all.
Yeah, well the item arrived AFTER my warranty was over, but i was like "meh, I won't need it anyway"
Replacing the digitizer was very easy, however, after I replaced it, I realised part of the digitizer was not working =(
Yeah, ****. Well what choice do I have? I sent it to Motorola for repair.
Well, I went there and they were friendly and nice, as usual, but when they scanned my serial number, all hell broke lose.
"Uh, well you phone is out of warranty, including the 3 months grace period"
"Um, yes, well I know that"
"There will be an evaluation charge of $25"
"About how much will it cost?"
"Well, the parts about $150"
"So a total of $175?"
"Uh, yes, would you like to reconsider"
(I would love to, but I can't. My carrier is screwing with me, and I cannot cancel this plan. I am paying $30 for 12GB, and if I renew the plan, it will drop to 2GB. I have no choice but to keep my atrix)
"Um, not really. Just send it in"
Well, two days pass and I was in school when I received a call. (Yeah, I'm a student, still in secondary school actually)
Obviously I can't pick up, so I just let it ring...
Well, I tried to call back, but no one answers. (Dear Motorola, answer your phone PLEASE)
This goes on for a few days, but one day, I was lucky enough to pick up.
A little tired here, its 12.54AM and I have school tomorrow, so I'll cut it short.
In short, after consulting with their managers, Motorola decided they will not fix my atrix. Instead, they will replace it with a BRAND NEW atrix 2
Obviously, I'm chuffed to bits. Is the atrix 2 better? Not really. However, I do really appreciate the service shown here. Is it google at work here?
I have no idea. However, Motorola has just won a loyal customer.
The whole point of this post is simple.
1. Motorola, please don't allow flaws like the Atrix digitizer and wifi+bluetooth to get pass QC
2. Motorola, please pick up your phones. You are a phone company. Doesn't reflect well if your phones are useless
3. Motorola, thanks for being such a good company. You are really setting a good example here. I cannot describe how much I really appreciate your efforts here.
4. Goodbye Atrix forum. You all have been really nice, and I am sure this phone will continue to exceed your expectations, and I am sad I won't be here to witness this.

Lucky American.
Why no one is ready to pick up my Atrix and swap it with anything non-nVidia crap based?

They're seriously allowed to do that? Replace your phone with a completely different one that's largely accepted as being worse?

sms2000 said:
Lucky American.
Why no one is ready to pick up my Atrix and swap it with anything non-nVidia crap based?
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Click to collapse
1. I'm not american.
2. What's wrong with nVidia?
nerfman100 said:
They're seriously allowed to do that? Replace your phone with a completely different one that's largely accepted as being worse?
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Click to collapse
1. The warranty is over. They are not bound to do anything.
2. I agreed. I would not want a phone that has no warranty that has failed every 2 months anyway.

matthew5025 said:
2. What's wrong with nVidia?
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Click to collapse
nVidia makes all of their SoCs closed-source. It shouldn't matter if you run stock, but it makes it makes it much harder for devs to work their magic.

nerfman100 said:
nVidia makes all of their SoCs closed-source. It shouldn't matter if you run stock, but it makes it makes it much harder for devs to work their magic.
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Well, the bootloader for the atrix is unlocked. That is it's saving grace I guess.

no hope for ics
planning to buy s3
i observe even our moderator is now using s3
Sent from my MB860 using xda premium

maggedo said:
no hope for ics
Sent from my MB860 using xda premium
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Of course not, especially when moto already said they will release ICS =.="