I have been unable to turn on or charge my samsung epic 4G SPH-D700. Here is the facts. It is a sprint pcs phone, and I used it on the sprint network with no modifications to it or custom software. I have been using an Seido 3300 mAh battery for about a month.
Found out that I can charge it if I can manage to get the USB port in the right position, it is loose and probably needs to be replaced because the solder points broke. I was able to find the replacement USB jack.
I cannot post links right now, but the part can be found at globaldirectparts
My question is how am I going to solder those small contacts. I have a solder iron and have soldered dc jacks on to laptop motherboards so I have some experience, but these contacts are just so small, anybody have experience / recommendations for soldering the new jack on?
I like to use a jewelers loupe when soldering very small components and of course you will need an extremely fine tip.
Sent from my SPH-D700 using XDA App
I've tried ordering things from globaldirectparts. They always email me back saying they are out of stock even after I've paaid and I had to wait almost 2 weeks to get the money returned to my account.
Sent from my SPH-D700 using XDA App
Just pay $100 and have it replaced by asurion
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still under warranty? may not even cost to replace for a faulty usb.
I bought the phone used and I am currently with virgin mobile. You are right, I could just signup for sprint service with insurance, and make a claim after a few days, but it's something I know I can fix and plus I want to unlock it and use it for boost mobile.
It might still be under warranty? I'll have to see how to make an ram for that.
I can see the contacts very well with my glasses, I mainly need to stabilize it for the de soldering braid.
Related
Is it me ? I am an IT consultant, I have been into electronics my whole life,
well since 7th grade,i`m 45+ yrs old and treat everything with respect....
How could my 5-6 week old HTC EVO already have charging issues ? when i got home tonight I plugged in the factory HTC usb charger and heard a click.....
well guess what no the little "Charging" light does`nt come on unless I wrap the wire under the phone, this will not be good in the car....
Bringing it to a Sprint store is not an option as i`m not on a plan,i`m one of the
other customers
is there a repair center ? or should i buck up another 60 bucks for a charging mat
How could my 5-6 week old HTC EVO already have charging issues ?
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It's called hardware failure, it happens to all electronics...
Bringing it to a Sprint store is not an option as i`m not on a plan,i`m one of the
other customers
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I really dont see how you can be complaining then, since you dont even pay for service...
If I'm correct $35 should cover any repair when you don't have insurance.
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Yep, pay the $35 and then ask to add TEP...or not, depending on your perspective, it may or may not be worth it.
or you can always fix it yourself.
http://olyurl.me/6f
Thank you for the information, I looked into the charging mat and that is not an option as it too utilizes the micro usb jack,and with the new back on the phone that it requires makes my Seidio Innocase Holster Case Combo useless...It seems the charging mat people don't have a holster available (yet??) Anyways if i position the phone just right its taking a charge, but still , poor design for sure on HTC`s part here...I will look into having it repaired or order a jack and attempt tit myself I guess....Happy Holidays to all
Have we figured out how to get the correct one, yet?
Sent from my bricked Droid X.
What about it? It's a micro usb port.
creyc said:
What about it? It's a micro usb port.
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Yea, not sure what he's talking about...
Methinks trolling Droid X user is trolling. Or being a dumb Droid X user.
Like the SMD part to replace a broken one or something?
OgremustCrush said:
Like the SMD part to replace a broken one or something?
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The problem would be trying to desolder the old one and solder a new one on without burning up your PCB.
SilverZero said:
The problem would be trying to desolder the old one and solder a new one on without burning up your PCB.
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I'm not bad with a soldering iron, but I'm sure the connections are tiny. I wouldn't want to try. More to the point, why bother? It should be covered under warranty, right? And even if it isn't or you're out of warranty (can't be yet) and don't have TEP, it's only $35. Well worth it in time and avoiding risk of screwing things up.
bkrodgers said:
I'm not bad with a soldering iron, but I'm sure the connections are tiny. I wouldn't want to try. More to the point, why bother? It should be covered under warranty, right? And even if it isn't or you're out of warranty (can't be yet) and don't have TEP, it's only $35. Well worth it in time and avoiding risk of screwing things up.
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Soldering iron will never do it. There's a reason these things are all soldered together by robots with high-current surges instead of a hot iron. All that heat makes short work of the PCB layers and possibly other nearby components. I learned that trying to replace the charger jack on a laptop.
(Not to impugn your soldering skills, you may be quite good indeed. I guess it's possible with the right equipment.)
Clarifying this further:
For those that weren't around awhile back, I was the one that wrangled my Google I/o Supersonic to Verizon.
There is no warranty, or insurance.
I broke the micro usb port with the help of the dog a few weeks later, and cleanly desoldered the port. I have tried to find a replacement part several times. None seem to work. Retrofitting has also proven to be impossible.
Nobody at XDA really could ID the part then, and was checking to see if anything had changed.
Far from trolling.
Sent from my bricked Droid X.
Nevermond 10chars
I would assume it's a proprietary part to HTC, so you would probably have better luck contacting them.
sitlet said:
I would assume it's a proprietary part to HTC, so you would probably have better luck contacting them.
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Yeah, this doesn't work without paying them nearly 150...
Sent from my bricked Droid X.
Casshern said:
Yeah, this doesn't work without paying them nearly 150...
Sent from my bricked Droid X.
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here ya go
http://www.globaldirectparts.com/Sprint-HTC-Evo-4G-Replacement-Repair-Parts-s/6178.htm
bkrodgers said:
I'm not bad with a soldering iron, but I'm sure the connections are tiny. I wouldn't want to try. More to the point, why bother? It should be covered under warranty, right? And even if it isn't or you're out of warranty (can't be yet) and don't have TEP, it's only $35. Well worth it in time and avoiding risk of screwing things up.
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Broken port is not under warranty (or at least Sprint won't exchange the phone...) and with TEP it costs $100, not $35, to get a replacement. Limping mine along currently by angling the charge cable so that the port makes contact with the board. (basically just setting a weight on the cable with the phone screen up on a flat surface). It SHOULD be covered under warranty if you ask me...poor design putting the port out there with no support other than the solder connections...
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Rhys I suggest you talk to sprint again. It's $35 not $100, has been since October 23rd
Sent from my HTC EVO
Rhys'Droid said:
Broken port is not under warranty (or at least Sprint won't exchange the phone...) and with TEP it costs $100, not $35, to get a replacement. Limping mine along currently by angling the charge cable so that the port makes contact with the board. (basically just setting a weight on the cable with the phone screen up on a flat surface). It SHOULD be covered under warranty if you ask me...poor design putting the port out there with no support other than the solder connections...
Sent from my PC36100 using XDA App
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They replaced mine
SilverZero said:
Soldering iron will never do it. There's a reason these things are all soldered together by robots with high-current surges instead of a hot iron. All that heat makes short work of the PCB layers and possibly other nearby components. I learned that trying to replace the charger jack on a laptop.
(Not to impugn your soldering skills, you may be quite good indeed. I guess it's possible with the right equipment.)
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With the right tip and a microscope it's possible. I strengthened mine back in June when I put the induction wiring in.
Not something I would do today, to save $35, but it's possible without frying anything.
louforgiveno said:
here ya go
http://www.globaldirectparts.com/Sprint-HTC-Evo-4G-Replacement-Repair-Parts-s/6178.htm
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So far, looks like the best hit, and the right part. Score.
Much thanks! I'll get back into the Supersonic dev scene if this works out. Going to do a few other mods, too.
Sent from my bricked Droid X.
entropism said:
Rhys I suggest you talk to sprint again. It's $35 not $100, has been since October 23rd
Sent from my HTC EVO
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They say that I have to go through Asurion since it is "board damage"and the deductible is $100. I'm all ears if you can tell me how to get it replaced for $35...
Sent from my PC36100 using XDA App
No problem, good luck w/ repair
From what i have read, a broken microusb port on an evo from tripping over it or dropping while charging is common. I have also read that in the past, customers with this problem have been denied repair or replacement by sprint. As of now, the most current instruction given to sprint employees is to give a replacement phone. I am getting my new evo on thursday. similar experiences with sprint support?
My wife and I both had issues with this on our first phones within a couple of months of getting them launch weekend. Sprint acknowledged that it was a problem and promptly replaced them, albeit with refurbished phones.
The refurbishment must have worked, though, since neither of us has had any charging problems since.
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Well, until today, that is. I think I broke it myself this time, though.
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This is what I absolutely hate about sprint, they cannot get their sh1t straight. One store will do it, another wont. Thats ridiculous.
Anyway, the usb port breaking IS a hardware failure, and IS covered under the 1 year warranty. If a sprint store gives you crap about it, call *2 and talk to Account Services, tell them you will cancel your account if they dont fulfill the warranty.
Yeah the insurance only covers software problems like the phone won't even turn on same Thing happened to me it broke Sprint denied me and I had to go to a phone repair shop paying $118 but one time my phone didn't turn on because the heat fried it (summer time) and they replaced it.
Sent from my PC36100 using XDA Premium App
Mine works great, I love it!
Yeah the insurance only covers software problems like the phone won't even turn on
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No, insurance is for lost, stolen, or broken (by you, i.e. you drop in toilet or run over with a car). Anything else that YOU didn't do to the phone is considered a manufacturer defect, and is covered by the warranty. I hate to say it, but you got screwed, you should have gotten it fixed for free.
I'm having the same issue right now. I've had my phone for 10 months and the USB port went defective a few weeks ago. I have to wiggle the cord around to get it to charge and sometimes it will and sometimes it won't.
I'm trying to get my phone back to stock because i used Simple Root v.1 when it came out last year.
This thread says i can just flash a stock signed rom, but my phone says "S-off" even though i never used unREVoked forever. Do i just flash the rom anyway?
My first Evo had the same problem within the the first 4 months. I purchased it and launch and found out that it was a hardware defect but could not go through all the hastle of getting it fixed. I would have been phone-less for too long so I ended up paying 35 to the local repair spore and got a new phone. I have yet to run into the same problem with the replacement phone. I wonder if I could get the 35 refunded to me because I do have chat logs where representatives said it was a defect.
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My first launch day EVO broke 2 months in. One sprint store told me I would have to call the insurance and so I went to another sprint store and for $35 got a replacment.
No consistency!!
Well when I asked sprint if they could fix it they said damages like that would be through your one year warranty with HTC and would have to pay deductible.
Sent from my PC36100 using XDA Premium App
You need to run a ruu my guess is your rooting process installed the ENG bootloader and that is why it still says s-off
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It depends on how the charging port is detached from the board. If the solder joints are left intact, it's a manufacturer defect and is actually a known issue in the Sprint system.
If the solder joints are damaged or "torn", then it's customer abuse and an insurance claim will have to be filed.
Would the loud speaker being muffled be considered a defect? I have a speaker problem and charger problem. Sprint was telling me $39 to fix it, which sadly is cheaper than I can do it since you have to buy about 6 speakers online
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Steve325 said:
Would the loud speaker being muffled be considered a defect? I have a speaker problem and charger problem. Sprint was telling me $39 to fix it, which sadly is cheaper than I can do it since you have to buy about 6 speakers online
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anyone have any ideas? I was going to try another sprint store tomorrow. If I brought it in, should I unroot it first?
Steve325 said:
anyone have any ideas? I was going to try another sprint store tomorrow. If I brought it in, should I unroot it first?
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Definitely unroot it. Lady at my local Sprint store got all uppity with me because she saw CM7 on mine. x_x
I went in with mine rooted and all. The guy actually was pretty into the phone being rooted lol. Asked me what time I was using etc. Charge port was broken, ordered me a new (refurbished) phone, sent me on my way lol.
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I believe I posted this in another thread, but can't remember.
It depends on how the port is damaged. If it just pulls completely loose from the board, solder joints intact, then it's a known issue. Replacement will be given through S&R.
If the solder joints are broken or the charging pins are bent, it's considered customer abuse and an insurance claim will have to be filed.
The ports cannot be replaced in a service center. I work in an ASC & the service centers do not solder anything back on to the board so replacement is the only option.
This phone was recently flashed to cricket and then the charging port came all the way out...Is there anything I can do with it anymore or am I better off just selling it?
You wouldn't sell it with a secretly broken charging port, would you?
And if you have asurion, I believe that's not a sprint thing, as T-mo and others use it also.
Sent from my PC36100 using xda premium
You really have 2 options..
1. Take to a cell repair shop. However they will probably want 100 to 150 bucks to fix it.
2. Check Cragislist. You can probably find one there for 150 or less.
Or get an external charger for your battery. Get two batteries so you can have one on the charger, one in the phone.
Unexpectedly got soaked with seawater on vacation with my nexus in my pocket. First of all, out of all of us two cameras, a Samsung midrange android phone, and one of those brick like old Nokia phones all were casualties - only my nexus 4 survived. I think that is pretty impressive.
anyway, it didn't make it through unscathed. The mic does not work and also the gyroscope is pretty wonky. everything else appears intact.
as this was water damage I'm assuming no warranty will cover it. my question is what's the best option at this point and how much is it going to cost?
send it to Google / LG for repair? Try one of these cell phone stores that claim they can repair broken phones? Try and find the part and fix it myself? or just buy a new phone? what's going to be the cheapest?
I would recommend to sell it. The phone is water damaged. Even if you send it to LG or take it to shop to repair mic or gyroscope; other problems will appear sooner or later.
Sent from my Nexus 4 using xda premium
Yep, I'd say get a little bit more money and just get a new one. Keep the old one as a paperweight or something. hahaha
exb0 said:
Yep, I'd say get a little bit more money and just get a new one. Keep the old one as a paperweight or something. hahaha
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I figured that's probably the best option. Is there no way to tinker around and try and replace the mic with parts that are available on eBay or something until I get together enough cash for another nexus?
wildbill12 said:
I figured that's probably the best option. Is there no way to tinker around and try and replace the mic with parts that are available on eBay or something until I get together enough cash for another nexus?
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There is. Just follow
and replace as necessary. Not sure how long the parts will last. There is a chance that the motherboard would just burn off one day.
My mic has failed too (as well as a portion of my digitizer ugh) and I have decided to order a mic from ebay for $15, I've already opened the N4 up and its super easy to replace so I would say replace it and while your in there look for any corrosion (will look white and chalky) and clean it off with a q-tip and 99% isopropyl alcohol
Water damaged MIC, ordered replacement usb charge port from ebay for £12. Using the video posted, I was able to successfully replaced my fault MIC, phone is working as per normal.
I ordered one from eBay but it looks different from the original. You guys think I should install or send it back? This one has two antenna connections but the original only has one.
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