[Q] T-Mobile's exchange/replacement policy - myTouch 4G Q&A, Help & Troubleshooting

Does anyone know tmo's exchange policy? I am on my 4th MT4G and this is one having problems. I want tmo to exchange/replace my phone with another phone of equal or lesser value. In the past they have given me this option or given me credit for the phone to apply to an upgrade.
I originally purchased the phone straight up and on the even more plus plan. I also pay for the PHP equipment bundle.
Thanks for help and hope to hear soon! If there's any more information you need then just ask.

I just ran into the same problem you have. I am on my 3rd 4g and asked them if they would do exactly what you were asking. I have the warranty purchase plan and even with that they told me at the tmobile store I was at can only offer whatever the computer gives you which is based off what HTC will give you.Each store also varies on if they will offer that as well. Why? Idk but in my case they offered me the HD7. I just laughed. So they tried calling the higher ups to see what they could do. I explained to them what was going on with the phone and the only thing he could offer me was a full upgrade discount on a different phone and I pay the difference. Not paying another $260 on another phone for one that I have had for less than year.
So in a nutshell. Tmobile will not warranty out your phone for a different brand one but they will (if the store allows for it or you gripe to the loyalty department) on a phone of the same brand. So it varies on the store you go to and it will have to be another HTC phone. Hope this helps you.

dive_junkie76 said:
I just ran into the same problem you have. I am on my 3rd 4g and asked them if they would do exactly what you were asking. I have the warranty purchase plan and even with that they told me at the tmobile store I was at can only offer whatever the computer gives you which is based off what HTC will give you.Each store also varies on if they will offer that as well. Why? Idk but in my case they offered me the HD7. I just laughed. So they tried calling the higher ups to see what they could do. I explained to them what was going on with the phone and the only thing he could offer me was a full upgrade discount on a different phone and I pay the difference. Not paying another $260 on another phone for one that I have had for less than year.
So in a nutshell. Tmobile will not warranty out your phone for a different brand one but they will (if the store allows for it or you gripe to the loyalty department) on a phone of the same brand. So it varies on the store you go to and it will have to be another HTC phone. Hope this helps you.
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Thanks for the reply! They offered me another MT4G or a "certified open boxed" G2. Whatever the F that means. So I get another phone with which I have had terrible luck with or a discontinued phone that actually came out before my phone. I refuse to believe their bull. I have been with them for 8-10 years and have always bought their highest end phone at the time and paid full price. Thank god I am an even more plus customer, time to move to Sprint unless they can cut the bull. Their "solution" to my problems and frustration is to keep on offering me the same phone. Makes a lot of sense T-Mobile! By no means at all am I trying to pass one over on them. I simply want an equal or lesser phone. I like T-Mobile which is why I have stayed with them for so long, I will call again and see what else they can offer. But, if they continue I will move to Sprint and never look back.

Sorry for replying so late but how have things worked out? The only reason I haven't switched companies is because T mobile has been pretty good with me. There rate plans are the best and that's the only thing that has kept me around. This is the only time I have had an issue with them. I would have like to switch out like you were wanting but I am glad I didn't.I just think this is best phone for me right now. At least until I can get the samsung galaxy 2.

Related

Want to switch from Verizon to Sprint, can I take my Titan with me?

Title says it all...
Verizon's rates are getting outrageous. I pay $170+ per month for unlimited everything (calling, messaging, and data) and that does not include all the extras like music, tv, and gps like Sprint does. Sprint has much better rates to offer. They can save me over $50 a month, and that certainly adds up.
What's involved in flashing my XV6800 to work on the Sprint network?
(I apologize if this has already been covered, I searched and didn't find it. Point me to the thread if it has been covered)
-Randy
I'll take a guess and say pray to god your esn can be added to sprint. I mean I never tried to do it, but with the esn I'm pretty sure that's important
I've seen similar questions on the boards here and there. Either sprint to verizon or the other way around. I can't remember. I would start by calling sprint and asking them. If they take the esn, then the rest is easy. You can go to the htc website to download the official rom, or if you prefer a customized rom, follow the directions for the rom of your choice.
studentjunk said:
I've seen similar questions on the boards here and there. Either sprint to verizon or the other way around. I can't remember. I would start by calling sprint and asking them. If they take the esn, then the rest is easy. You can go to the htc website to download the official rom, or if you prefer a customized rom, follow the directions for the rom of your choice.
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It is possible but its very rare... it really takes an act of God to get this done. They claim they can't do it but this really can happen.
their policy is not to do it, but if you talk to the right person, and talk to them the right way, it could happen, honestly i wouldnt hold my breath though
i would say your best bet is to try to find someone trying to take their titan the other way (sprint to verizon) and trade
U wouldn't want to take your VZW phone anyways. The sprint mogul is a little better to work on. GPS is unlocked so you can put your favorite program like Google if you like that.
just get sprint to give it to you for free when you sign up for the simply everything plan. i thought best buy was doing that (maybe still are, you should check). but i sell cell phones and you are likely to convince them to give u one for free, if they wouldnt already.
it's very very unliky eventhought it's technically posssible
Sprint keeps a database of all registed ESN that can be activate on their network and ONLY phones with the SPRINT logo (and hybird Nextels) are in that database.
but doesnt hurt to try..u might get lucky
Wait til sprint gets the Touch Pro in a few months
Then you could justify the upgrade cost because of the monthly savings you will get
I agree with you, I have Verizon and its crazy how much they nickel and dime their customers.
Hypeo said:
U wouldn't want to take your VZW phone anyways. The sprint mogul is a little better to work on. GPS is unlocked so you can put your favorite program like Google if you like that.
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They are the same phone if you use a custom ROM like DCD. I am on VZW and have the GPS working just fine. All it would take is to put the Stock Sprint ROM on my phone and then go back to DCD's custom ROM. But as everyone has said Sprint taking the ESN is the deciding factor.
I gotta figure something out. I love Verizon's service, never had any problems, but I can't take the outrageous bills anymore. I'll be happy to shell out my $100 early termination fee and make that up in 2 billing cycles from Sprint.
Anyone have any connections or direct numbers for Sprint tech support where I can look into checking my ESN number?

Trying to order a T-Mobile myTouch. Do I have to have the data package?

Here's the deal.... I have a T-Mobile Dash, and my wife has an old Nokia phone. We have a family plan with shared minutes. Her phone is eligible for a discounted upgrade, but my line is not. I'm wanting to upgrade the phone on "her line", give it to me, and then give my old phone to her (which she doesn't use much). Make sense?
So.... T-Mobile is telling me that if I upgrade the phone on her line, we'll have to have a data package on that line for the duration of the contract. Wha?? She hardly uses the phone, and certainly doesn't need/want a data package. My line already has a data package that will work with the myTouch phone.
Is T-Mobile telling me the truth here? Am I going to be stuck ordering a 2nd data package that I don't want/need?
Thx.
Yip
There's probably nothing you can do to get around that requirement for now because the web site is very strict about those rules. Wait until the phone comes out and buy one in person at a T-Mobile store and they can get you set up the way you're trying to do it no problem.
T-Mobile has gone to mandatory data packages when you upgrade to certain high end phones. It has been set up with no way around it, even in store. I hope I am wrong, but doesn't look good from my seat.
That's why I bought the Google Ion instead of waiting for the myTouch 3G.
Well.... I don't need to tell you that I'm pretty unhappy about it I've been with T-Mobile since before they were T-Mobile (Voicestream, back then), and I think my 9 years of being a "good customer" deserves a bit better than this. I'm trying to pay them for a new phone, and I'm fine with having a data package -- I've had that for years. What I do *not* want is an extra data package that is unnecessary. Quite honestly, they DO have the power to resolve this situation for me, but they're choosing not to.
I'm going to keep pressing them, and I think we all should. I don't really care what "other providers" are doing or have been doing for years. I'm not with another provider, I'm with T-Mobile. If they want to act/price like the other providers, then maybe it's time for me to move along.
if you find a friendly rep at a local store, they maybe willing to do the non-req data, seems that the rec data stick rate is not high atm since it was just introduced in june
Thanks for the replies, folks. After talking with 3 separate reps over there, I finally got to a manager who could *REALLY* help me out! I've ordered the myTouch (which will need a data package to start), but I can them call them and they'll do an IMEI switch and drop one data package for me. Essentially, I'll get the phone at $199 *and* will only need to pay for a single $24.99 data package, rather than two data packages. I'm not sure if everyone can get this "deal", but I was able to work it out, get it documented (with them) and place my order.
Anyone can get that deal. You just have to wait till the phone comes out instead of pre ordering it. I'm a rep in a store and we do this all the time. Pre orders are different mainly because its automated on the website.
bachviet said:
That's why I bought the Google Ion instead of waiting for the myTouch 3G.
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Where can I get a google ion? I want this phone, but want the 288 MB of RAM.
mikeybags said:
Where can I get a google ion? I want this phone, but want the 288 MB of RAM.
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On local craigslist but it only has 192MB of RAM just like the myTouch 3G.
bachviet said:
On local craigslist but it only has 192MB of RAM just like the myTouch 3G.
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Ahh...I read a review that said it has 288. That sucks.
I wonder if you can do the the quick switcharoo get one with data then change phone for another month then call them and let then know you lost the phone and downgrade to the t-web? Or get the phone then change your data plan online to t-web?
Solution to your "problems"
yipcanjo said:
Well.... I don't need to tell you that I'm pretty unhappy about it I've been with T-Mobile since before they were T-Mobile (Voicestream, back then), and I think my 9 years of being a "good customer" deserves a bit better than this. I'm trying to pay them for a new phone, and I'm fine with having a data package -- I've had that for years. What I do *not* want is an extra data package that is unnecessary. Quite honestly, they DO have the power to resolve this situation for me, but they're choosing not to.
I'm going to keep pressing them, and I think we all should. I don't really care what "other providers" are doing or have been doing for years. I'm not with another provider, I'm with T-Mobile. If they want to act/price like the other providers, then maybe it's time for me to move along.
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Just get the phone with the discounted price, once you get the phone swap it with your wife and let tmobile know that your wife didnt like the phone but you will keep it and you want to move the data plan from her line to yours and that she will keep using her old phone. That's everything you will have to do.
P.S. I'm a TMo Sales Rep
Actually, I didn't even have to be "sneaky" about it. I *knew* that T-Mobile could do this, it was really a matter of their willingness. I was able to speak with a cust svc manager who will "make it all good" after the phone arrives.
New phone ordered on wife's line ($199), will move the phone to my line, data package stays on my line, no data package required on her line. NET = Cost stays the same.
Thanks, T-Mo.
yipcanjo said:
Actually, I didn't even have to be "sneaky" about it. I *knew* that T-Mobile could do this, it was really a matter of their willingness. I was able to speak with a cust svc manager who will "make it all good" after the phone arrives.
New phone ordered on wife's line ($199), will move the phone to my line, data package stays on my line, no data package required on her line. NET = Cost stays the same.
Thanks, T-Mo.
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LOL That's what I did to get my G1 when it came out and now that my contract is up, I have no problem getting the myTouch just switch out the sim and I'm done
Anyone know of a way for me to keep my bill at the same price when I get my mytouch 3g. I currently have the tmobile total internet package that cost 19.99 and the 400 text messages for 4.99. I know they had the g1 plan for 24.99 that basically included my services in one but the recently changed it. Would they be able to give that old service or let me just keep my current ones?
Thanks
I can tell you for certain that T-Mobile will lock a minimum $25 data package to the line you upgrade to the MyTouch on for the duration of the new contract. The only way out is to pay full price for the handset after the phone is released on or about the 15th of august. I dont know why you would want to have that much phone without a data plan but that's just me.
donepate said:
I dont know why you would want to have that much phone without a data plan but that's just me.
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plus 1 on this one too. i don't think you'll be able to really enjoy the phone w/o the data. besides your already paying the same thing might as well get the 3g benefit instead of edge!

Best Buy Credit checks for upgrade: beware ask for personal mortgage info

Upgrading from iphone 4 to s3 and best buy wanted to do a credit check when I have been at&t customer for 4 years with account in perfect standing. They had the nerves to ask me how much my mortgage was, who my mortgage was with, and several other items pertaining to personal info.... FOR AN UPGRADE.
Best Buy did not get my business and in last 4 years we have bought all our phones at best buy which was 3 iphone 4s, 3gs, and 1 3g, and basic phone all from best buy in which within last month and half we have upgraded one person on the plan to a i4 and another to iphone 4s and did not get asked these questions, but for the S3 best buy needed this info...
Not Pleased. Anyone else gone through the BS?
I got my phone there and it was very quick and easy, no credit check. Sorry man that sucks!
Go straight to the manager... they can't ask you or run your credit for upgrades.. only new line and even that they can't ask you about your mortgage, that's ridiculous.
Vertig0 said:
Go straight to the manager... they can't ask you or run your credit for upgrades.. only new line and even that they can't ask you about your mortgage, that's ridiculous.
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oh I did, went to best buy mobile manager and then store manager and they said they can't by pass it and that store chooses you at random when upgrading to confirm identity but no way in hell are they getting my mortgage info.
This has nothing to docwith best buy, it's actually an AT&T thing. I work at radioshack and run into this about once a week.
Sent from my AT&T Samsung Galaxy S3.
Vertig0 said:
Go straight to the manager... they can't ask you or run your credit for upgrades.. only new line and even that they can't ask you about your mortgage, that's ridiculous.
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well at&t store manager said they have never done anything like that for an upgrade. and sure as hell ain't telling no employee of best buy or anywhere my personal and mortgage information.
I saw this when I used to sell cellphones for the various providers. It is usually the credit check people who want the info, not (insert carrier and store here). It is a method of identification to make sure you are who you say you are. Cellphone fraud is a very big thing, especially for the super high end android devices, blackberries (well, they were back then...) and iPhones.
Though I never heard mortgage, I did see plenty of car ownership stuff, address, old address, old car, etc etc. Random stuff really.
Descadent said:
Upgrading from iphone 4 to s3 and best buy wanted to do a credit check when I have been at&t customer for 4 years with account in perfect standing. They had the nerves to ask me how much my mortgage was, who my mortgage was with, and several other items pertaining to personal info.... FOR AN UPGRADE.
Best Buy did not get my business and in last 4 years we have bought all our phones at best buy which was 3 iphone 4s, 3gs, and 1 3g, and basic phone all from best buy in which within last month and half we have upgraded one person on the plan to a i4 and another to iphone 4s and did not get asked these questions, but for the S3 best buy needed this info...
Not Pleased. Anyone else gone through the BS?
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I work for BBY service center and even though I don't work in the store, I know that they ARE NOT ALLOWED TO ASK THAT INFO. The only way they are allowed to even check your credit is if you're apply for a BBY credit card.
I'd call their support and talk to their manager. I'v already heard many stories of BBY support lines bending over backwards to satisfy their customers so you may be able to get a discount on the phone or at least a gift card.
Diviance said:
Though I never heard mortgage, I did see plenty of car ownership stuff, address, old address, old car, etc etc. Random stuff really.
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yeah and i'm talking specifics, who the mortgage is with and what the monthly payment is.
I work for AT&T and haven't heard of this on an upgrade. They are allowed to ask you about mortgage info or ANYTHING pertaining to your credit info so don't think otherwise. But like I mentioned, credit no longer plays a role when you have been an AT&T customer for longer than 6 months, even when adding a line they check account history add only occasionally check credit. Never for an upgrade.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Descadent said:
yeah and i'm talking specifics, who the mortgage is with and what the monthly payment is.
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Crazy. The employee themselves asked you? Not supposed to do that, where I worked we had to call in to the credit people themselves, hand the phone to the customer and let them confirm the information.
Don't shop there bro dump best buy they are going under anyways and they offer crap for customer service I would walk out and go to an att store.
Sent from my SAMSUNG-SGH-I747 using xda premium
I've worked for an at&t Authorized retailer for 8 years. at&t has started refreshing credit profiles on customers accounts as a fraud prevention measure. I would say once a week we run into this and these questions that are asked are referred to as OOW questions (Out of Wallet) meaning the customer in the store should be able to answer these without issue. We are instructed to read the questions and then select the answer the customer gives us. At the end if the customer answered everything satisfactorily we can continue. If they don't answer the questions satisfactorily we have to call analyst review and tell them we have the customer in the store and the ID matches the person in the store. We also have to have a secondary ID such as a Credit Card and the name has to match the drivers license. I know this sounds ridiculous but there is so much fraud in this business you have to understand it is for your protection. The extra five minutes this process takes is easier than trying to fight identity theft. Don't blame BestBuy for doing what at&t is requiring.
Had this happen to me when Upgrading my Sprint line. The questions were on their keypad card swipe thing, not an employee asking the questions. I purposely answered incorrectly and then the guy went through the upgrade anyway. Think there are two ways they can do an upgrade, one may be quicker than the other? Quicker maybe asking those questions?
regardless no way in hell i'm telling someone how much i pay for my house every month to qualify me for an upgrade phone when i've been customer for 4 years in perfect standing. in no way shape or form should you ever be asked personal info such as mortgage information for an upgrade, maybe for a new account, MAYBE, but not for an upgrade.

Buying a used phone

I am moving over to Straight Talk here in a month from Verizon, and will be using an AT&T SIM for service. I have been reading up on this "Blacklisting" that AT&T is doing with stolen/lost phones, and how some folks are being scammed from Craigslist/eBay.
My question, then, is if I were to meet someone at an AT&T store, have the IMEI checked, and it comes back clean, and make the transaction, with the seller still there, will AT&T be able to put a note on their account that the phone was sold, so the seller cannot go back a week later and claim the phone was lost or stolen (fraud)? By doing that, wouldn't the folks at AT&T who Blacklist, see that on their account, and you, as the buyer, would be in the free and clear?
Anyhow, I am just looking for thoughts and suggestions about this, and anything else someone might provide. Thanks!
You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.
MrObvious said:
You can get it checked but it always can be reported stolen later on. It's just like ESNs on Verizon/Sprint. But as long as you verify it you should be fine.
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I guess what I am asking, is while I am at the AT&T store, can I have the associate put a note on the seller's account that states the phone is being sold to me, while the seller is there in the store, and consents to this being put on his account? I would think that it would be impossible then to blacklist the phone, as its there.
I guess I am looking for the best way to protect myself from scam, without having to buy a retail phone at full price. Although, honestly my gut feeling is, is that most folks will not scam you... but, I could just see me being one of those unlucky few with a $300 paperweight!
You'd have to ask AT&T unless someone has that experience. Sorry.
We decided that we are going with new Nexus 4 (16gb) phones instead. This way, we can also use a T-Mobile SIM card if we decide AT&T service with Straight Talk isn't doing it for us. Better to have piece of mind!
why not a Xperia X8? haha

For those wondering if the N6 will work on Verizon....

I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
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Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
seems like tmobile is the only carrier i can see offering this on the home screen of their site.
http://www.droid-life.com/2014/10/31/nexus-6-working-on-verizon-out-of-the-box/
or there is this...
This does not answer the question that MOST people need answered....... We don't care if the play store version will work on Verizon......most people aren't buying the play store version outright.... We need to know if the Verizon version will be locked down..... Just because it's the same hardware doesn't mean that Verizon doesn't get Motorola to flash their own version of firmware that locks out the ability to unlock the bootloader!
anthonyg45157 said:
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
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You're actually saving money by buying a phone on contract if you are going to use it on Verizon. The only way you save money is paying full retail and then going with a cheaper pre-paid carrier.
Ive pestered verizon online and over the phone and can't get a straight answer if they will ever carry it. Im hoping we hear something offical. From a business standpoint I can see why they would delay it. But thats TERRIBLE for customers but verizon always gets the last word as seen in all previous situations. Im fine to wait until end of Novemeber but any longer I may switch carriers. Might even be some black Friday deals
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
polke45 said:
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
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I doubt it. Verizon's other high end phones have been GSM unlocked for the most part.
Verizon actually would take the least issue with selling a GSM unlocked device.
All of their LTE devices are sold GSM unlocked.
Because of the compatibility, this appears to be the first device they'll ever truly allow in a "bring your own device" fashion without pre-approving the IMEI in their database. It's good to see, and it makes sense with the push to sign customers up on Edge and the lack of contracts now.
Take it for what it's worth and with a hefty dose of salt, but someone claims to have spoken with their friend who's a network engineer and it sounds dodgy:
http://www.reddit.com/r/nexus6/comments/2lhrm2/detailed_information_on_status_of_the_nexus_6_and/
Sounds like while it may work right out of the box with an existing nano sim, you may be screwed without an existing activated nano sim. Furthermore, it sounds like the delayed release on Verizon (check out the individual page now which only mentions T-Mobile, AT&T, Sprint and US Cellular) may be because Verizon is trying to change the terms of the agreement and try to get software specific to them and they may pull a Nexus One and drop it entirely.
I'm a bit concerned that even if I can get it to work from the day my GPS version arrives, they can at any time decide to block it and I'll have a phone I can't use on Verizon. If they pull that ****, I'll probably just leave for AT&T anyway, but the risk is still there.
Until Verizon officially announces something or is selling the device, those of us with a play store or motorola.com phone we've purchased are taking a risk it may not work or may work for a while and then stop working. And if Verizon decides not to "play ball" then what happens with radio updates? If there are radio bugs, we're screwed because they'd have to go through Verizon for that wouldn't they?
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
Mayze23 said:
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
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Like anything Verizon does makes logical sense?
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
Click to expand...
Click to collapse
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
Coop9 said:
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
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Regarding the earlier point about whether Verizon will even carry the Nexus 6, I spent some time today at a local Verizon store looking at what my choices might be (like the Droid Turbo) if the Nexus 6 doesn't appear and asked specifically to the availability/timing of the Nexus 6 at Verizon. The manager wasn't aware of any date but did indicate they might not even carry it if the phone couldn't pass the Verizon testing and approval process. Not a answer that gives a great deal of hope but at least I didn't get the entire denial of any knowledge of status.
Sent from my Surface Pro 3 using Tapatalk
If vzw pulls a nexus one to htc incredible or black list imes why don't people organize and protest the fcc. Vzw is a carrier. We should have any device on their network as long as it's not harmful and they must prove harm case by case.
Sent from my Nexus 5 using XDA Free mobile app
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
INCREMENTAL said:
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
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There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
bossei said:
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
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It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
jkc120 said:
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
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Interesting; I don't see any of that here.

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