Issue resolved. Didnt know there was a reset button.
Purchased an open Dell Streak 7 from staples (170$). Did a factory reset (I believe that is what is was labeled) through the settings / privacy screen to clear off the other users data. The screen is off now but the buttons on the bottom are glowing. It will not power on or off. Is there anything I can do at this point?
Thanks
karmak said:
Issue resolved. Didnt know there was a reset button.
. . . s
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Please share as I am not sure which button your are talking about.
Edit: Sorry I did not see that you referenced the Streak 7. This is the Streak 5 forum.
Related
Just as in the subject! I tried everything: soft, hard reset, removing batery, removing simcard, waiting for upto 20 mins staring at t-mobile screen. Nothing seems to work. I can see t-mobile white starting screen withIPL,SPL,GSM,OS versions and that is it. If I am lucky - waiting cursor appears.
This is the second time it happened, previousely I managed to turn it on after 30 mins of struggle. Not this time though.
I am affraid that if I - hopefully - turn it on this time and the battery runs out of power I will be left without a handset!
Absolutely no damage, no dropping, virtually new. Any ideas?
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right? If after hardreset you still have the problem, I would suggest that you send your handset back to them to have it fix. Where are you now? (better if you would have your country and network operator logo set for this forum, so that people can advise you based on your location/operator)
I had my MDA Compact 2, which works for 2 weeks before the speaker died off. Then, after I sent to them to fix, they've got the speaker done, but the entire unit now works .. weirdly. Thats is whenever I had the speaker on, the entire unit will heat up so much that, the battery meter will go down-stream even I have the AC power attached (good for a hand warmer though). Anyway, I sent the thing back to them, and they sent it back to me, with the note "change of the circuit board" (something like that), which I think it is a serious problem that I don't think anyone can fix. Good thing is that my unit is still under warranty, costed me a GBP10 for the postage, but I'm happy that I have it working in full order now.
I wonder if your problems are similar to mine.
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
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This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
sabestian said:
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
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thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
dave106 said:
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
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According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Anyway, thanks! It worked, it did start now. I will check everything now.
sabestian said:
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
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Apparently not, that part is for the original MDA Compact on WM2003SE.
M
after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.
it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
Click to expand...
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Start>settings>system>clear storage
Mike
i cant see the screen it is all white any other ideas
cruelneo said:
i cant see the screen it is all white any other ideas
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I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike
DO you know where i can find a place on how to take it apart?
cruelneo said:
DO you know where i can find a place on how to take it apart?
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Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike
ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance
hi
i made a had reset for my htc blackstone but now can't calibrate touch screen it return always in the center of screen .
Any solution to skip screen calibrating
thx
flashing rom can cause this problem ??
hbstun said:
flashing rom can cause this problem ??
Click to expand...
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Do a Hard Reset again
ozmoran said:
Do a Hard Reset again
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can't reset it
!!
Take the battery out. Pop it back in. Hold down both volume up and down and tap the power button (don't hold the power button down though). You should then boot into a menu where you can do a hard reset.
On a similar note though I used to look after some old Windows CE devices that would do the same thing if you clicked too far away from the cross, never tried it on my HD though!
crankshaft said:
Take the battery out. Pop it back in. Hold down both volume up and down and tap the power button (don't hold the power button down though). You should then boot into a menu where you can do a hard reset.
On a similar note though I used to look after some old Windows CE devices that would do the same thing if you clicked too far away from the cross, never tried it on my HD though!
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there's no solution to skip align screen ??
hbstun said:
there's no solution to skip align screen ??
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When you hard reset the device, everything is wiped on device apart from OS, so you need to align screen at start to be able to use device once automatic setup has completed.
There is another option as Throys latest roms, R6 & R7 has a complete automatic setup and there is no align screen. You could always try one of these
Try using the tool located at this thread, maybe it helps.
chitza said:
Try using the tool located at this thread, maybe it helps.
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worked on my htc touch HD . tnx
When I using IGO8, its sudenly freeze and I made soft reset. And its turned off and after push again power button and turned on after a 2 minutes its turned off again and no more open. it has %80 batarry life and when I connect again to adaptor but no charging no red light.
I went to phone fixer last day and he said its main software is down and we must connect a jet..... like hardware and he wants 700$.
its not acceptable price.
in my country this kind of devices so experience and I bought this device from germany and I changed rom and no more warranty.
I want to ask you who knows jet...... like device to rescue touch hd or any solution to fix it. I think this is not board problem just software failure but I tried to make hard reset, soft reset, batarry change but no one is not open my device again.
Did you try a hard reset?
I have the same problem
hey redoxian, i have the same problem as you, but it is not about IGO8 or any other problem, my device went crazy after 100% battery charge to 57% after a freez then got dead after then, no battery change or hard, soft reset appeared to be effective in my case, and its german by the way. I have just delivered my device to the maintenance office dedicated for htc devices and i haven't yet recieved any report, promised if i reached any thing i will tell unless u have any news about this issue.
redoxian said:
When I using IGO8, its sudenly freeze and I made soft reset. And its turned off and after push again power button and turned on after a 2 minutes its turned off again and no more open. it has %80 batarry life and when I connect again to adaptor but no charging no red light.
I went to phone fixer last day and he said its main software is down and we must connect a jet..... like hardware and he wants 700$.
its not acceptable price.
in my country this kind of devices so experience and I bought this device from germany and I changed rom and no more warranty.
I want to ask you who knows jet...... like device to rescue touch hd or any solution to fix it. I think this is not board problem just software failure but I tried to make hard reset, soft reset, batarry change but no one is not open my device again.
Click to expand...
Click to collapse
Did you hard reset as Harmageddon suggested. Does problem still occur? Have you read/searched or asked this question in iGo8 thread?
Fallen Spartan said:
Did you hard reset as Harmageddon suggested. Does problem still occur? Have you read/searched or asked this question in iGo8 thread?
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man , Hard reset not functioning at all, the device seems to be dead, we still don know the defect.
As soon as i will get an answer from the maintenance center i will post it here. wish to both of us a good luck guys, the device is much expensive to lose.
jbiton said:
man , Hard reset not functioning at all, the device seems to be dead, we still don know the defect.
As soon as i will get an answer from the maintenance center i will post it here. wish to both of us a good luck guys, the device is much expensive to lose.
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How do you mean hard reset not functioning at all. You have 2 methods of hard resetting:
1.
Turn off device, then hold both vol up & down and turn on device. You should be presented with a white screen and blue text. Press vol up to hard reset.
or
2.
Go to Start > settings > system > clear storage
Fallen Spartan said:
How do you mean hard reset not functioning at all. You have 2 methods of hard resetting:
1.
Turn off device, then hold both vol up & down and turn on device. You should be presented with a white screen and blue text. Press vol up to hard reset.
or
2.
Go to Start > settings > system > clear storage
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Click to collapse
i didn't try the first one, actually, i holded on vol down with power button as i used to do when was burning roms and nothing new,
Actually i don have the option now, the device is in the maintenance center, wish me a good luck man and thanks zillion for ur help, and i will report here with the result as soon as i get notified.
any update in that?
having the same issue....device started going crazy...
50percent charge - softreset 80 percent, sometimes not charging at all.
and suddenly went dead...
Hi guys... well as you can see by the title, i'm confused as to how this may have happened. I've tried to do a reset (settings > about > reset) but that doesn't seem to rid the thing back to square one... anyone got any ideas? This is really bugging me big time... is there a way to hard reset with bootloader screen like holding certain buttons down with power button as well cus i haven't seen any info on that either
Thanks in advance if someone can help me on this one
SOLVED... full format is...
hold vol DOWN and CAMERA buttons and then power up device... press windows button twice when prompted to wipe the thing!
TheShowStopper said:
SOLVED... full format is...
hold vol DOWN and CAMERA buttons and then power up device... press windows button twice when prompted to wipe the thing!
Click to expand...
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Goes to the Wiki, millions of thanks
anaadoul said:
Goes to the Wiki, millions of thanks
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You're welcome mate. Only took a few battery pulls and trial and errors on my part to guess the right combo! lol
Glad to be of use at last!
*THINK* Now can someone help us Windows XP users out and finally crack this blummin XAP and SDK problem as commented on on many posts i wonder? As luck would have it, probably not!