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Hello all,
I love my X10, but the frustration with getting it to connect to my Netgear DG834 router was getting to me, so I dedicated an afternoon to working out a solution and I've found one that works for me, so I hope it'll work for you too.
Summary of problem
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The phone will connect to the Router once, and once only. Any attempt to re-connect to the wifi will result in the phone disconnecting, scanning again, then discinnecting until the user gives up. Nothing will cause the phone to reconnect (telling it to forget the connection for example). The only surefire way to reconnect is to reboot the router each time - not ideal.
Manually adding a Static IP also doesn't work - which is weird as that is how I've solved it, see below.
Scale of problem
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The problem seems to be with the router and not necessarily the phone as it appears to be on a wide range of phones (Hero, Droid, Touch HD etc.). Seeing at the DG834 is the most popular router in the world, and Android is growing all the time, there are a large number of people affected.
However Iphone and Symbian phones appear to be unaffected.
Reason for the problem
-----------------------
Currently unknown, but appears to be something to do with the handshaking procedure when a device asks the router for an address (DHCP) - though as to what I don't know.
Solution
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1) Download an app called WiFiStatic from the App Market. WiFiStatic takes each DHCP assigned IP address and stores it in a small database to be re-applied whenever you are back in range of the same Router again. It is not an ideal solution as you may have to re-scan and re-assign if you visit a busy hotspot, but this is a two press function, so it's not that onerous.
2) Turn off your Router. Make sure the WiFi on your phone is off too.
3) With the router off, clear your Remembered WiFi connections (or at the very least the Netgear connection). Once that's done, turn the Router on again and wait until it is full back up again.
4) When the Router is fully operational again, turn on your wifi on the phone and let is scan for and connect to the Netgear Router. You may need to tell it to connect from the Wireless Settings menu on the phone.
5) The phone should now connect to the Router successfully. If it doesn't, repeat the above procedure.
6) With the phone connected to the router, fire up WiFiStatic. Check Auto Switch and Show Visual Prompt if they are not already selected, then Tap Add configuration at the bottom of the screen.
7) The IP address and other settings assigned by your router should be displayed at the top of the screen, at the bottom should be the name of your router and its MAC address. If not then tap Menu > Generate to populate the form.
8)Tap Menu > Done when everything is ok.
That's it. Now when you move into range of your Netgear, you should get connected, though it does take a bit longer than normal (the Router still wants to assign an address first before accepting the static IP). You can speed this up by changing the Device table on the router to always keep the Phone's static IP open.
This shouldn't work as all my other attempts with Static IP failed, but I've had five days now of instant connection to WiFi at home, so something has been freed up.
i can not tell you how seeing this post was like finding bin ladin in the white house. Prob would have found him twice trying to solve this WIFI problem. And the strange thing is this is the 1st phone i have had that there are so few posts about it...is everyone on that icrack? scary. cheers to you...
Thank you for posting this.
I tried this with my and it seems it doesn't make a difference for me. I still can only connect once to the router and for me to connect again i have to restart the router again. Am i missing something?
Problem is when I connect for the first time at home it works then when i leave to the office i use the wifi there and never have any problems there but when i get back home it doesn't work. Do you guys switch the wifi off manually when you are not using it?
one thing that is almost always overlooked is updating the router's firmware. this usually solves a number of issues. I dont know about netgear but it's worth a try to update
bimmerboii said:
one thing that is almost always overlooked is updating the router's firmware. this usually solves a number of issues. I dont know about netgear but it's worth a try to update
Click to expand...
Click to collapse
That was one of the first thing i tried....it seems i have the latest firmware.
Is this an issue for a lot of people then? Ive one of these routers and never had an issue connecting any phones to it. Had 3 nokias and 3 different android phones, currently on the x10, and they all connected fine everytime.
i have some troubles in x10i wifi connection and holp someone helps me~
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im chinese, my x10i have had the lastest firmware but the phone cant connect the AP which set the channel is "13". but i used it long before and suddy just one day i find it dosnt work~ it cant scan(and find) the AP anymore !
then i have tried and config the router in another wifi channel(just like 1,8,11..) and the phone can scan and refind the AP.
i have tried to reload the phone's default setting,but it dont work(in channel 13)ToT
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someone tell me why? and someone give me some suggest?
in china , lots of router's wifi channel are using "13" by default(factory setting);so, if my x10i cant works in that channel means i couldnt find the "opend APs" which in the public place(like KFC~~)
THX to help~
StampedChipmunk said:
Hello all,
I love my X10, but the frustration with getting it to connect to my Netgear DG834 router was getting to me, so I dedicated an afternoon to working out a solution and I've found one that works for me, so I hope it'll work for you too.
<snip>.
Click to expand...
Click to collapse
Thank you! I have spent three days trying to get my phone to re-connect to a DG834v5.
Your solution has worked! I had gone as far as reserving an IP address on the router and linked it to the MAC of the phone... no dice. The phone would connect once and then never again until the router was reset. Really irritating because I have two PPPoe connections running through the router with a routing table that has to be re-loaded via telnet every time the router is reset. I was considering a new phone or a new router.
HI,
I have near the same problem.
But I found out that when I remove on the access point the hidden function ( SID ) then it works perfect.
so that is a bug in the ROM of the X10, I have the R2b026.
At the moment everone can see my Access Point but I can live with that solution.
Worked for me! Many many thanks this had been infuriating me...
Same problem here - never had an issue with any other router, so I blame Netgear...
Let's just hope this works - it's been driving me crazy for the past 5 days...
Neh, hasn't worked for me....
Stupid freakin' Netgear...
works on the HD2 aswell. Thanks alot!
Not just Netgear, maybe Android
k1sr said:
Same problem here - never had an issue with any other router, so I blame Netgear...
Let's just hope this works - it's been driving me crazy for the past 5 days...
Click to expand...
Click to collapse
I am having the same issue on my HD2 Android 2.3.4, connecting to a D-Link DIR-635. If I use Static IP, everything is fine...
WORKS! I can't believe it, finally i can disconnect and connect without having to reset my router everytime. BIG thanks man!
alright, it worked fine for the first 5-6 hours. then it went back to not connecting without rebooting the router. this problem happens only with my home router, at work i can connect fine, as well as in other places.
any thoughts or solutions? i mean it did work in the beginning, then why did it stop? shall i change my router?
P.S.: i noticed that every time i connect to my home router i get the same IP address and all the stats are the same.
My WiFi was working fine on my Xoom, and now it gets stuck while "obtaining IP address." It says for a split second "remembered" as if it was connected and starts the ongoing circular process of "obtaining IP address" all over again. I saw that galaxy tab users had this same problem and found a resolution by connecting "static" instead of "DHCP." I didn't try that as I honestly don't know how. What I do know is that there are a few devices like my OG droid, my laptop, my mothers' laptop, my xbox 360 that are connected to the same WiFi network. This randomly happened, when I decided to disconnect from WiFi to run a speed test on 3G and I was unable to connect to WiFi ever since. I tried unplugging/plugging the routers, turning the Xoom off and on, and even went so far as to doing a factory reset on the Xoom and I still can't connect. 3G works fine, but I have a 1GB cap and I would rather only use that while I'm on the go, and obviously WiFi is definitely faster. If I can't resolve this, I still have enough time to return this thing. Call me a newb, but I need a little help!
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Bauxite said:
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Click to expand...
Click to collapse
How do I get the xoom to forget the network? How do I remove the xoom as a remembered device? Sorry but I really don't know how to do that..
EDIT: I went into settings>privacy>backup and restore> and unchecked "back up application data, Wi-Fi passwords, and other settings to googles servers and was still unable to connect.
I think if you long press on the wifi network it will give you the option to forget it.
As for the router, do you remember setting it up? The settings pages where you set the wifi name and password and such.. it should have a section where it tells you which devices are connected.
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
droiduser1988 said:
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
Click to expand...
Click to collapse
Of course, anything that's connected to the router should let you configure it. It's too complex to explain here, but you need to enter the router through it's IP address and find the configuration.
Find the manual for the router you have and go from there.
I'll try to look into that, any idea as to wtf happened? This is beyond an inconvenience..
I'm having much the same problem. After entering the passphrase it says 'obtaining ip address from....' and thats all. It never connects??? I have tried 'forget' several times and no luck.
I have been able to connect to unsecured wifi with no problems.
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
jcampbell037 said:
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
OK, tried it. NO GO! After entering the passphrase it STILL says 'obtaining ip address from....' I may be doing something wrong with the app since it comes with absolutely NO directions. If this is going to be an issue average folks will take it back!
Have any of you with this issue verified that the DHCP scope on the wireless network is not full or that DHCP is even allowed? The fact it works one place but not another tells me the issue may be with the network and not the device.
Dave
Sent from my Xoom using XDA App
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
je2345 said:
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
I also had this issue, I ended up fixing it by upgrading my router BIOS. the version that was on there was dated 2004 (yikes), and though the most current update was only 2006, it seems to have fixed the problem.
That or the reboot after the update as previous poster said and the update didn't really have anything to do with it, but either way it got fixed.
First off let me say I love this tablet and have pleasantly surprised by its build quality and over stability. Secondly let me say I am typing this thread from a $299 Acer laptop from Newegg with 5 bars of wifi strength and has never lost connectivity......ever. The frustration I feel from the iconia every 2 minutes saying I have lost internet connectivity is becoming unbearable. I am sitting about 15ft from my Fios Router and I am not quite sure why this continues to happen. I have run the wifi analyzer app and it is all over the place. Is this something that might be fixed with a future Acer update? Does it possibly have a bad wifi radio? I see a number of people with the same issues, however it does not seem widespread. I did have a xoom for a week or so with no wifi problems whatsoever. Should I return it? I am 4 days into my 14 day return window with Best Buy. I feel bad because the xoom I had before this had a bad screen and now I will be returning this for wifi issues. I just want to be sure before I go through the trouble. Thanks for the help in advance! This is the only forums I trust that have educated Devs.
olson0827 said:
First off let me say I love this tablet and have pleasantly surprised by its build quality and over stability. Secondly let me say I am typing this thread from a $299 Acer laptop from Newegg with 5 bars of wifi strength and has never lost connectivity......ever. The frustration I feel from the iconia every 2 minutes saying I have lost internet connectivity is becoming unbearable.
Click to expand...
Click to collapse
Try a different wireless acess point. Pick up a $35 d-link or similar that is just an AP, and turn off the wireless in your router. I had that problem with a Speedstream modem/wireless/router when I got my Wii, only everything would lose connection with the Wii on. Some routers just suck.
You might try checking to see if your router has a firmware update first.
And just for giggles try turning 'n' off on your router.
Hi
Not related to the Acer A500 but I have the same problem with a Dell N5010 notebook.
At home with a Zyxel WIFI router everything is OK. At work with a D-Link 7000 wifi router it gives me every few minutes no internet access. Everything else (phone, other notebooks) work ok. So maybe it's the router a problem.
Hi there matey!
Dunno if it will help but i had many troubles with different routers over the years. One common thing i did notice was that not all devices gel too well with different encryption protocols. eg...TKIP, AES WPA2.
So have a try changing your wireless security settings or briefly leave it as an open network till you diagnose the problem.
Fingers crossed for ya matey!
TheWatchers said:
Hi there matey!
Dunno if it will help but i had many troubles with different routers over the years. One common thing i did notice was that not all devices gel too well with different encryption protocols. eg...TKIP, AES WPA2.
So have a try changing your wireless security settings or briefly leave it as an open network till you diagnose the problem.
Fingers crossed for ya matey!
Click to expand...
Click to collapse
+1. I had a problem with one of my Android devices not connecting that was solved by changing encription from WPA2 to AES. Try this first.
You're better off returning it than futzing around with it. You're well within your return date and if it not working, it's not going to work.
I have a FiOS router as well and have no issues.
Solution to Iconia Wifi connect/disconnect issue
Greetings members.
I am not a dev, I'm just I guy who loves his Android devices and now can't function without his Iconia.
I began experiencing the Iconia Wifi connect/disconnect issue this afternoon. After several reboots, I googled and found this thread. A lot of good tips but the issue has nothing to do with routers or WPA, and for the love of all that is holy, don't futz around with factory resets or replacing it. The issue is with the hardware and the Wifi drivers in the 3.1 update.
Thankfully, Acer has heard our pleas and has produced a patch and an update.
Looks like the link was blocked by admins (I have to post 7 more...), so just go to acer.com and navigate to the drivers and downloads section, navigate to the tablet/iconia tab/a500 section, go to Patch and download.
Extract and copy the zip file to the root of a microSD. There is actually a pdf with full instructions in the zip.
Bottom line, follow the instructions in the PDF and it WILL restore your Iconia Wifi.
Once the Wifi is back up, check for updates and there is another update to 3.1.
Apparently the 3.1 COM_GEN2 updates for most all countries had this flaw and these two updates are intended to fix the issues.
Just read through the PDF and then follow the steps and you'll be surfing again.
Thanks everyone for this site. Love the help and the insights. And, enjoy your A500's once again.
There are postings from some Xoom users who also had WiFi issues with the 3.1 update. Since the WiFi problems mainly started with the HC 3.1 update, I think it's safe to say most of the problems have been related to the O/S.
I'm using DD-WRT on my linksys wrt600n router at home and it's worked fairly well.
Rob
@OP +1
@Slaught3r - thanks, I've tried all the different roms and was beginning to think it was mine only.
I also get wifi connectivity problems, even after the pqtch.:'( I only got it yesterday, so it may be going back.
Could the issue instead be related to your routers? Maybe the channel you've got them configured on is crowded?
I'm just wondering because, well, I have not had any kinds of WIFI-issues at all on any of the ROMs I've tried except only where the channel has already been really crowded by several routers on the same channel.
Doubt it. I'm not using a custom rom on my A500 yet. Still the stock Acer rom. I have it configured to automatically connect me at home, work, and even at church of all places. Until yesterday, everything worked, then...weirdness. Without making changes to my routers, the patch (and subsequent OTA update) seems to have fixed the issue nicely.
Be sure to follow the instructions contained in the zip download from Acer. If you are on a custom Rom and are having this problem, most likely the dev will need to release a patch based on the Acer patch.
Thanks to Slaught3r for the info about the patch. It is important to follow the directions re: the buttons in the PDF exactly. The directions on the Acer support web site differ about when to release the power button versus the volume button, and those directions do NOT work.
Before you do this you may want to disable your router's wireless security, at least until you get the update installed.
@Slaught3r:
Acer doc suggests the problem was fixed in A500_4.010.10_COM_GEN2.
I am experiencing frequent but short Wifi disconnects with Build A500_4.010.11_COM_GEN2.
Can you tell me what build you applied your patch to and what you are now running? I am trying to decide if applying this patch is appropriate, considering I already have a later build.
Any further info from anyone reading this would be appreciated.
Slaught3r said:
Greetings members.
I am not a dev, I'm just I guy who loves his Android devices and now can't function without his Iconia.
I began experiencing the Iconia Wifi connect/disconnect issue this afternoon. After several reboots, I googled and found this thread. A lot of good tips but the issue has nothing to do with routers or WPA, and for the love of all that is holy, don't futz around with factory resets or replacing it. The issue is with the hardware and the Wifi drivers in the 3.1 update.
Thankfully, Acer has heard our pleas and has produced a patch and an update.
Looks like the link was blocked by admins (I have to post 7 more...), so just go to acer.com and navigate to the drivers and downloads section, navigate to the tablet/iconia tab/a500 section, go to Patch and download.
Extract and copy the zip file to the root of a microSD. There is actually a pdf with full instructions in the zip.
Bottom line, follow the instructions in the PDF and it WILL restore your Iconia Wifi.
Once the Wifi is back up, check for updates and there is another update to 3.1.
Apparently the 3.1 COM_GEN2 updates for most all countries had this flaw and these two updates are intended to fix the issues.
Just read through the PDF and then follow the steps and you'll be surfing again.
Thanks everyone for this site. Love the help and the insights. And, enjoy your A500's once again.
Click to expand...
Click to collapse
I had the same issue after the update to .11. However I solved my issue without the patch.
On the Acer website, I searched on wifi and came upon this link: "What can I do if I am unable to connect via WiFi after completing an Iconia Tab A500 system update?"
I tried the first suggestion of turning the wifi on and off with a restart. It didn't work. The second suggestion is to do a hardware reset with using a paper clip to the hardware switch. That worked; keep in mind that you need to perform that reset twice. The instructions are pretty clear cut.
pbaker99 said:
@Slaught3r:
Acer doc suggests the problem was fixed in A500_4.010.10_COM_GEN2.
I am experiencing frequent but short Wifi disconnects with Build A500_4.010.11_COM_GEN2.
Click to expand...
Click to collapse
@pbaker99
I was on Acer_A500_4.010.09_COM_GEN2 (pre patch where Wifi was acting up)
After the recent OTA, I'm on 4.010.10_COM_GEN2
My system shows "Up to date" so there is no .11 for me (at least not yet).
It has been a couple days since the patch and subsequent update from .09 to .10 and everything has been fine for my model. Sorry you are having the issues you are.
Many times the wifi problem is caused by incompatible router software. While you would think Acer would take care of this via software upgrade, they do so only for limited routers, apparently.
I just spoke to Dlink, the manufacturer of my router, downloaded updated firmware, works perfectly for two days.
The_Monkey_King said:
On the Acer website, I searched on wifi and came upon this link: What can I do if I am unable to connect via WiFi after completing an Iconia Tab A500 system update?"
Click to expand...
Click to collapse
Thanks for posting this. Luckily I have fixed my WIFI problems with the first step.
At some point my router had a problem that somehow stuffed up Iconia's WIFI. Just rebooting didn't help as it still couldn't connect to any network. Switching wifi off and rebooting did the trick for me.
hi everyone, some days ago I installed the virtuous 1.6, than replaced with a rooted stock 3.1. Since then, when I disconnect from my wifi for a while, getting far away from my router, it happens that coming back into the wifi field the tablet tries to reconnect but after 4 or 5 times it stops trying and tells me the connection is disabled. I see the dhcp service bouncing, no ip assigned. The only solution I've found googlin' around is to rename/delete the file dhcpcd-wlan0.lease in /data/misc/dhcp. It worked. but the issue got back again and again. I wanted to find out the cause and solve the problem once and forever, if possible. It's a pain in the... you know
Here is my topic. There is also one solution to it apart from the one you've found in google (which was probably my topic anyway ).
You're right, it'was your post. I've read it againg but I can't find out which could be the alternatrive solution. Keep in mind that when I got this wrong behaviour the first time obviously I invesitgated the possible causes, and I discovered the inability to retrieve a dhcp IP address either with my wifi router, with my wifi access point 3g and with a tethered connection via Iphone (all of them I normally use when I'm not at office). None of these would work until the uplisted file deletion). Would you be so kind as to suggest me, if you can, the possible solution in more detail (apart from performing a global reset that would be as annoying than deleting the file)
In any case, many tnx for your answer
Currently the common solution is to abandon the leaked 3.1 rom or put up with the bug.
Manually setting DHCP also works but it's usefull only if you'll use the tablet on one wifi. Else it's just a big pain in the arse.
I have same issue with the stock 3.1 rom.
At the end what I did was manually assign IP address for my iPhone's MyWi connection.
It seems mine has no trouble to connect to my home wi-fi network as well as work...
I also get that problem. But now, seems to have fixed it. I have done the followings:
- delete the dhcp lease file
- change the channel of my wifi router to 9 or below
- download the ad-hoc supported wpa_supplicant
Please try if above help you
after the latest updates from asus my transformer will not hold a wifi connection for more than 2 seconds - it keeps trying to obtain an ip address but will never stay connected. i just tried a hard reset and the problem still persists. i can't believe i'm the only one having these issues, but i don't see a specific thread here that talks about it.
is there any way to load a new ICS update or a different rom, given that i cannot connect to wifi?
any help would be greatly appreciated - thank you!
harryzwd said:
after the latest updates from asus my transformer will not hold a wifi connection for more than 2 seconds - it keeps trying to obtain an ip address but will never stay connected. i just tried a hard reset and the problem still persists. i can't believe i'm the only one having these issues, but i don't see a specific thread here that talks about it.
is there any way to load a new ICS update or a different rom, given that i cannot connect to wifi?
any help would be greatly appreciated - thank you!
Click to expand...
Click to collapse
this happens suddenly for me ... this wasn't happen 1 or 2 days ago ... maybe an updated app .... :|
for the hell out of it i was going to reboot my home wireless router and noticed that there was an updated firmware out for it - so i installed the new firmware, rebooted, and my transformer hopped right on. anyone having issues might try sinply rebooting their router. that (and maybe the new firmware?) worked for me...
I was suddenly having connection issues myself. Turned out my neighbor moved the channels of his router onto the channels I use. This is of course after I checked what other routers near me were using and selecting free channels when I did my initial router setup. Perhaps you also have an inconsiderate or stupid neighbor. The free app Wifi Analyzer will show this sort of situation.
Sent from my PG41200 using Xparent Purple Tapatalk