GPRS, 3g network in HTC Glacier - myTouch 4G Q&A, Help & Troubleshooting

Hi every one,
why i can't use gprs or 3g network in my htc my touch 4g?
HTC Glacier doesn't support, right?

What network are you trying to use it on?

i want to use 3g network in glacier but i can't, i don't know why?
glacier don't support this network?

Ridofu said:
i want to use 3g network in glacier but i can't, i don't know why?
glacier don't support this network?
Click to expand...
Click to collapse
What cell phone network are you trying to use the phone on? T-Mobile USA? A different carrier?

No, i don't use T-Mobile USA, i use A different carrier. but i can't use 3g or GPRS network

Who can help me, pls. I registered 3g but i can't use it.
Glacier doesn't support 3g? or must root to use 3g?

Not sure if trolling....
Dude, if you're using a T-Mobile USA branded myTouch with a T-Mobile USA SIM card, then 3G should work. Granted, you must be in an area that has 3G signal. If I remember correctly, a T-Mobile USA branded myTouch will not do 3G on another carrier.

Ridofu said:
i want to use 3g network in glacier but i can't, i don't know why?
glacier don't support this network?
Click to expand...
Click to collapse
I see you've edited out your cellular carrier, but I remember your previous answer. Look at this:
http://unlockonline.com/mobilenetworks/vietnam/vietnamobile.html
I don't see Vietnamobile supporting 3G.
If I didn't state your cellular carrier correctly - please post the right carrier, and I'll check if it supports 3G - or just do the check yourself, writing "your_carrier_name 3G frequency" in Google isn't that hard.
In case it supports 3G - check what bands it supports. If the bands aren't 1700(AWS) or 2100 - you won't get any 3G, because these are the only bands supported by Glacier. If the bands are as above - you'll need to enter the correct APN settings in your phone to get 3G service. No root or anything of the sort is required. If you don't know what I'm talking about - go to your carrier support center and ask them to do it for you.
And buying a phone without having a basic clue how to connect it to your network and if it's compatible at all is, how should I say it nicely, not quite smart.

Thanks you.
In my last post, i have a mistake about my carrier, so i edited it already.
Now i knew more infomation about Glacier' network, that's great!
i know how to set up APN and how to conect network use 3G and GPRS.
Thanks everyone very much.

Related

any way to use t-mobil 3g with Hermis

All. I have an 8525 unlocked and working on T-mobil in USA. Edge Data is working via T-zones. Is there any hack to get this device to use the new T-mobil 3G net? Please Advise Pogo...
I had to turn off 3G in order to get my MMS to work.
as far as i know tmobile in usa
use different 3g frequencies then the
rest of the world
and not software hack can change
what frequencies htc devices support
nor different radio-stack
it's a hardware thing
Rudegar said:
as far as i know tmobile in usa
use different 3g frequencies then the
rest of the world
and not software hack can change
what frequencies htc devices support
nor different radio-stack
it's a hardware thing
Click to expand...
Click to collapse
This is partially false. T-Mobile USA uses BOTH AWSIII (1700) and 2100 frequencies in the US.
As for the OP, I am in the same position, and am unable to get 3g working. I know for a fact that it exists in my area (I randomly was on it once for about 10 minutes) but I can't get it to truly work. Unsure if it has to do with provisioning (I think it does) or not.

[Q] Please help.

Hi guys.
I got a highly noobish and probably stupid question about my Nexus One.
Using the *#*#4636#*#* / phone information / network type: EDGE.
My wife's wildfire shows HSDPA and we ure under the same operator.
So, its a phone problem? It doesnt support HSDPA? If so, how to change that?
I understand there are 2 versions of Nexus One, how to figure out which one I have?
Thanks in advance!
There are 2 versions of the Nexus 1 that are out. One that works with tmobile 3g and one that works with at&t 3g. If you use the tmobile version with at&t you will only be able to get EDGE.
How long have you had your N1? Did you buy it new or used? Who is your provider?
krazichinaman said:
There are 2 versions of the Nexus 1 that are out. One that works with tmobile 3g and one that works with at&t 3g. If you use the tmobile version with at&t you will only be able to get EDGE.
How long have you had your N1? Did you buy it new or used? Who is your provider?
Click to expand...
Click to collapse
Thank you for your answer. Really fast.
I live in Colombia, South America. My provider is movistar.
I have the nexus about 6 months ago. Rooted. Running CM nightlies.
What do you say about the result on *#*#4636#*#*??
Thanks again.
movistar uses 2100mhz for hsdpa in colombia correct? Both the wildfire and nexus one should support 2100mhz no matter what version you have, so you should be able to get it on both phones if it's available. The only reason maybe you wouldn't is that you have the "Use only 2G networks" option enabled?
Something else, in the data icon of the notification bar does it say the same thing as it does on the phone information screen, or do they both indicate edge?
greenlime812 said:
movistar uses 2100mhz for hsdpa in colombia correct? Both the wildfire and nexus one should support 2100mhz no matter what version you have, so you should be able to get it on both phones if it's available. The only reason maybe you wouldn't is that you have the "Use only 2G networks" option enabled?
Something else, in the data icon of the notification bar does it say the same thing as it does on the phone information screen, or do they both indicate edge?
Click to expand...
Click to collapse
2G Networks only unchecked.
Indicate Edge in notification bar and in phone information (4636).
Is there a way to change or fix this thing out?
Thank you.
drziddo said:
2G Networks only unchecked.
Indicate Edge in notification bar and in phone information (4636).
Click to expand...
Click to collapse
This is true on both phones? But it is only the wildfire that says hsdpa in phone information?
In phone information, scroll down a bit to the drop down box of network types above "Turn off radio". What is this setting?
greenlime812 said:
This is true on both phones? But it is only the wildfire that says hsdpa in phone information?
In phone information, scroll down a bit to the drop down box of network types above "Turn off radio". What is this setting?
Click to expand...
Click to collapse
Wildfire: WCDMA preferred.
Nexus: WCDMA preferred.
Set both to GSM only. After a minute, if the wildfire still says hsdpa then it is likely a firmware issue where the connection information is permanately set to "hsdpa" or it doesn't update as it should. Have you traveled into an hsdpa service area recently?
Do you think changing the radio band may work? I didnt see any checked right now... in any of the phones...
greenlime812 said:
Set both to GSM only. After a minute, if the wildfire still says hsdpa then it is likely a firmware issue where the connection information is permanately set to "hsdpa" or it doesn't update as it should. Have you traveled into an hsdpa service area recently?
Click to expand...
Click to collapse
After a while the wildfire was unable to coneect via data connection when I put GSM only.
When changing to GSM only, the nexus keeps showing E.
The radio band should auto-adjust based on what is available. I don't know that you can specify a certain radio band in android.
The wildfire has "E" in the notification bar at all times, correct?
greenlime812 said:
The radio band should auto-adjust based on what is available. I don't know that you can specify a certain radio band in android.
Click to expand...
Click to collapse
I mean, where you can choose Automatic, EURO band, USA band, JAPAN band, AUS band, AUS2 band...
greenlime812 said:
The radio band should auto-adjust based on what is available. I don't know that you can specify a certain radio band in android.
The wildfire has "E" in the notification bar at all times, correct?
Click to expand...
Click to collapse
No, the wildfire has H, the Nexus E.
movistar does not use the same bands for gsm and hsdpa anyway, this is a strange issue but I suspect it is simply a firmware issue
Edit: Maybe what I read was wrong. Do you know for sure what your provider uses for hsdpa in your area?
One version of the nexus one uses 850/1900/2100 and the other uses 900/1700/2100 for hsdpa, while the wildfire uses 900/2100. But they both have 850/900/1800/1900 for gsm. I didn't think 900mhz was used in South America?
greenlime812 said:
movistar does not use the same bands for gsm and hsdpa anyway, this is a strange issue but I suspect it is simply a firmware issue
Click to expand...
Click to collapse
But in the meantime, Im only getting edge having hsdpa available.
What can I do to fix this?
greenlime812 said:
movistar does not use the same bands for gsm and hsdpa anyway, this is a strange issue but I suspect it is simply a firmware issue
Edit: Maybe what I read was wrong. Do you know for sure what your provider uses for hsdpa in your area?
Click to expand...
Click to collapse
Let me ask first. If the phone shows H not necessarily theres HDSPA? Is what you mean?
They claim to offer 3.5g. Edge is 3g? Hsdpa is 3.5g?
The only thing I can think of is that your provider is using 900mhz for hsdpa and you have the wrong version of the nexus so you will not be able to use that band. Or, you have gsm 900 available and not hsdpa at all and the wildfire is interpreting gsm as hsdpa. Download a speedtest app and see if the connection speed on the two phones is actually any different.
greenlime812 said:
movistar does not use the same bands for gsm and hsdpa anyway, this is a strange issue but I suspect it is simply a firmware issue
Edit: Maybe what I read was wrong. Do you know for sure what your provider uses for hsdpa in your area?
One version of the nexus one uses 850/1900/2100 and the other uses 900/1700/2100 for hsdpa, while the wildfire uses 900/2100. But they both have 850/900/1800/1900 for gsm. I didn't think 900mhz was used in South America?
Click to expand...
Click to collapse
How can I know?
I know, the other carrier claims hsdpa, COMCEL is the name of the operator.
But if my phone is configured to EDGE, what can I do then?
I'm sorry this issue is so confusing. I read conflicting information about what bands Movistar is using for gsm and hsdpa in your country. The operator name in the notification bar is Movistar, correct? If it is, the wildfire can not be using COMCEL.
greenlime812 said:
I'm sorry this issue is so confusing. I read conflicting information about what bands Movistar is using for gsm and hsdpa in your country. The operator name in the notification bar is Movistar, correct? If it is, the wildfire can not be using COMCEL.
Click to expand...
Click to collapse
Yes. Movistar. But actually comcel haves better network and services here, so Im trhing to find out ic I can improve my browsing experience in terms of speed...

[Q] Bell to T-mobile

I currently have a HTC legend and it is from Bell mobility, I want to use it on the T- mobile network. Everything works except for the mobile 3g internet and picture messaging. I did the setup in the settings/ wireless networks but the 3g part of it still seems to not want to work. I was wondering if there is a flash available? Any help would be greatly appreciated!
I'm pretty sure T-mobile uses different bands than the phone supports, AT&T will work with 3G though.
Ahhhhh, don't tell me I have to go back to At&t????
Unless you can live on EDGE only...
Sent from my S-OFF Bell Canada HTC Legend.
Well what about a radio update? Could I update the radio on the legend and gain access the the 3G network?
The hardware will only let you on certain frequencies, T-Mobile does not use those frequencies. You cannot change those frequencies with a radio update.
Sent from my S-OFF Bell Canada HTC Legend.

No 3G on T-mobile USA

I've looked everywhere online and can't find any solution, please help.
I got my phone from France (unlocked, unbranded, not rooted), and now i'm using it with tmobile usa in las vegas where 3g, 4g is everywhere. Since day 1, i never saw a 3g sign on my phone, now i just gut the internet plan, and i tried everything, i'm still on EDGE.
I couldn't send mms, with the help of tmobile support, i set up an APN with epc.t-mobile.com, and it helped me send mms,but still can't get 3g.
I tried other APNs such as wap.voicestream.com, or hiptop something, still doesn't work.
I tried to set wcdma only, and can't get any signal at all. Anif i set up gsm only or wcdma or gsm, i get phone signal with EDGE.
These are the step i took to try to get 3g by looking online.
I inserted my friend's sim card in -he has 4g on his my touch- and it's still on EDGE. So it' not the sim card's problem...
Everything else works great, i just don't know what to do to get 3g, i'm not even asking for 4g. It's just too bad to have a badass phone and get stuck on EDGE.Anybody has an idea on how to fix this? Thank you so much for your help.
Sent from my Desire HD using XDA App
I'm afraid to say that there is no solution.
In order to get 3G working on TMo US, you need a phone that supports the both the AWS 1700/2100 bands.
The Euro Desire HD supports 2100Mhz, but not 1700Mhz and thus you will never be able to get TMo US 3G.
Regards,
Dave

[Q] ARIA wont pickup 3G DATA connection

My Aria doesn' t pickup 3G connection i am using at&t rom until I can root it does anyone know if the problem is because os AT&T software I am connected to Portuguese carrier TMN.
The AT&T version of the Aria does not support the 3G frequencies that TMN uses. This basically means there is no way to get 3G data speeds with this phone on that carrier. However you should be able to get 2G data and voice calls without a problem.
Unfortunately installing a new ROM will not fix this issue. There's nothing you can do about it.
And is there any chance of changing the radio firmware so it would support it?
klauszlion said:
And is there any chance of changing the radio firmware so it would support it?
Click to expand...
Click to collapse
Nope, sorry. It's a difference in the hardware, not the software.
There are two "versions" of the HTC Aria/Liberty/Gratia. The A6366 which is the AT&T Aria and supports 850/1900MHz 3G bands, and the A6380 which is called Aria or Gratia depending on the region and supports 900/2100MHz 3G bands. It should say underneath the battery which version you have if you want to be certain. You would need the A6380 to get 3G to work in your area.

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