[Q] lost usb! help! royal ginger 1.6, can't transfer file - myTouch 4G Q&A, Help & Troubleshooting

All of a sudden, I can't slide the notifications bar down to turn on usb storage so i can drag files from ny pc to my phone
(in other words, i can slide it, it's just that the usb icon is gone from there - i can use it to get the choice to transfer files from the computer or not)
is there a setting on the phone where this can be turned off and on? (my daughter was playing with it)?
help!
edit: i can see the green LED light on the phone saying that it's charging, and i've used 2 different cables to be sure, and i've uninstalled and reinstalled the HTC drivers.exe, and rebooted the pc and the phone each twice, but still i can get access to the phone via windows explorer as a removable drive, so i can transfer files.

Related

HD not recognised on any PC

Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Settings - Connection - USB to PC - uncheck 'enable advanced network functionality'
All that was there is ' Enable faster data synchronization '
No advanced network functionality. Im on Telstra NextG Network Australia with there crappy stock rom if that helps.
I'm looking at a stock Touch HD and you're right- they changed the name of the box. So uncheck 'enable faster data synchronization'.
I did but it is still not working.
I have also done a hard reset and restore to manufacturers default and still not working.
What kind of PC are you using? Is it XP? If so you need to download ActiveSync.
Using XP.. I have downloaded and installed Activesync. It used to be picked up on every pc and suddenly now it doesnt.
Opened Activesync ports in your firewall settings?
Yeah its all fine, its as though the PC doesnt even recognise it. Doesnt show up in Disk Management.
hi lucky
you're already the 3rd one with this problem.
if you plug-in the usb connector, is there a dialog popping up on your hd which let's you choose between synch or hd mode?
if not, welcome to the group of disapointed htc owners.
there is already a thread somewhere about this problem. i have exactly the same, but no one could help me until now.
at least i found a way to flash a rom. the usb connection was working for about 20 minutes. afterwards it broke down again...
try the following:
1. shut down hd
2. remove SD and Sim Card
3. plug in the usb cable
4. do a hard reset by holding vol up and vol down while you press the power button
5. confirm the hardware reset
6. when the hd is booting up again, it will do some kind of customization process. during this process active sync should come up on your pc. cancel the device setup in acive sync and wait until your hd is completely configured.
7. afterwards reconnect the usb cable and active sync should work for a while...
let me know if it helped. i'm still searching for a permanent solution for this problem...
Nope, didnt work at all.
Not even the choice to decide what I want to do pops up on the phone.
Do you think it could be a hardware fault?
I think it is a hardware fault because i did a SPL boot and instead of 'USB' showing in the white box "Serial" did.
It just seems wierd because it was working fine for 2 weeks and then it all the sudden stopped and I did no ROM flashing or anything.
Should I try reflashing my device through the SD card and see how I go from there?
did you try a different cable???
I have about 20 different USB -> mini USB and only about 2/3 of them work with phones !!!
Yeah ive tried all different cables, ive tried ones that work with my diamond but still dosent work with my hd.
luckyluke1137 said:
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Click to expand...
Click to collapse
Are you getting anything popping up in device manager when you plug it in, in other words does the list refresh like it has detected a new hardware device or is it completely silent? I have seen it a couple of times where a device gets stuck as being recognized as something else. If the list does scroll (responds to the HD being plugged in) do a screen shot of everything in DM then plug the HD in and compare the lists to see if it is showing up as something else. If so, delete the device then unplug and plug in the HD again and have it reinstall the driver.
Good luck,
Gordo
I did what you said Gordo, and it doesnt show up inDevice Manager. Its as though its not even plugged in but for some reason it still recharges off the USB.
I guess about the only other thing I can think of is to plug it in on another PC and see if that computer tries to load a driver. If it does then it is something strange with your computer. If it doesn't then there is something bad with the USB port on the HD (maybe).
Gordo
Yeah I tried that but still nothing, im sending it back to Telstra, since its within 14 days of me getting it I get a whole brand new one!
thanks for your help guys

[Q] USB Device Not Recognized

I've been using the DFT rom V2 for a while now, had not conected my surround to the computer for about a week, now my device is not recognized by mi pc, not on flashing mode (three color stripes) nor while running, not even if i dont let it go to lockscreen. Already tried updating the USB drivers, which a could post if anybody needed them, nut i have them up to date... could some body help me please!!!!
You should try cleaning the USB connector (slot) with some kind of cleaning agent and maybe a soft brush to get rid of dust/dirt etc.
That worked for me the last time my device was not recognized. (I actually discovered this because I use an USB-hub with device-connection light indicators, and it would not light up [correctly] when plugging it in - meaning the connection was not very good)

Help my sceeen is shattered and i need files off my phone

I have the lg g2 it still works when I get calls and texts but I can't unlock my phone to get file access when plugging it through USB to the computer I have important files I need any help would literally save my life.
What sort of screen lock are you using and how damaged is the digitizer ie is it all dead or can you still use some of the screen to interact?
You may need to buy USB to go plug insert USB mouse into it then into LG g2 and get in there unlock phone insert USB computer cable and then transfer files to computer and then be rid of it.
You can also use some of the suggestions mentioned here.
Good luck
Also do you plan to go for a diff phone, because if it is just a screen replacement i don't think they will wipe out your phone.
The screen isn't responsive at all and I can't see anything on it I have a pass word not a pattern or number sequence. Like I said when I plug it in the computer recognizes the phone just won't let me access anything without entering the password.
Is set on charge only then?
Can you access the phone via ADB? You could reboot to recovery, even stock recovery and access through ADB command line.

Storm Screen broken, can't replace files to computer !

Hi,
I just cracked the upper left corner of my Wileyfox Storm. there's a burst from the top to he bottom of my phone which resulted in an error of the touchscreen, it's not working at all. I tried to connect my phone via USB cblae to my computer so I can restore my files to de PC but it's not connecting at all...:crying:
At first I had the usual scren to enter my PIN code for my Simcard, but now it is gettin ON/OFF constantly (probably untill the battery dies).
Any one who can help me to restore my files ?
I was in same situation. Answer: You cant get files unless you replace your screen.. BUT if You decide to replace screen, You wont find replacements on the web to buy them, and You will have to send phone to Wileyfox, the'll say that it's no longer supported, or if they will fix it, it will be wiped completely.
After braking stom i bought N5 and im happy as hell
If you open the phone it is possible to disconnect the touch panel and get the phone to start. With a USB otg connector you can navigate with a mouse. With a USB hub you can also connect a pc (mouse required to enable file transfer) at the same time or you can transfer the files via WiFi / Bluetooth (sloooow)
Sent from my XT1580 Hammer using Tapatalk

Weird issues after Nougat.... No USB data connection

So I've been having this odd issue I've been dragging for a while now since I think it's a lost cause, but maybe someone can help me here.
Way back when Nougat was rolling out I waited for several months but my device (XT1575 - not rooted or unlocked) wouldn't get the update notification.
So I looked in here and there were several easy guides to apply the OTA update via recovery manually, so I did so and it worked just fine.
After a couple of days, I noticed an odd thing where I didn't get notifications immediately and my wifi connection was like not on all the time if the screen was off... the second I turn on the screen, notifications start popping up so much that it's a clear sign some of them were just not getting received. (I don't have any power saver mode/app enabled and my 2nd phone works on the same wifi and is working fine).
Also, when I tried connecting the phone to my PC, it wouldn't recognize it anymore... quick-charge and USB-OTG are also not working at all (flash drives with a light will just blink once when inserted and then just stop working).
I took the phone apart, the USB connector looks brand new and is very sturdy, no broken solder points, dust or dirt anywhere.
I also used a multimeter to check and all contact points in the USB port have a good continuity connection to their contact points on the board.
Any ideas? I would love to unlock it and try to solve the wifi connection thing with a new/fresh ROM, but with no USB, I'm stuck :/
CyberMageIL said:
So I've been having this odd issue I've been dragging for a while now since I think it's a lost cause, but maybe someone can help me here.
Way back when Nougat was rolling out I waited for several months but my device (XT1575 - not rooted or unlocked) wouldn't get the update notification.
So I looked in here and there were several easy guides to apply the OTA update via recovery manually, so I did so and it worked just fine.
After a couple of days, I noticed an odd thing where I didn't get notifications immediately and my wifi connection was like not on all the time if the screen was off... the second I turn on the screen, notifications start popping up so much that it's a clear sign some of them were just not getting received. (I don't have any power saver mode/app enabled and my 2nd phone works on the same wifi and is working fine).
Also, when I tried connecting the phone to my PC, it wouldn't recognize it anymore... quick-charge and USB-OTG are also not working at all (flash drives with a light will just blink once when inserted and then just stop working).
I took the phone apart, the USB connector looks brand new and is very sturdy, no broken solder points, dust or dirt anywhere.
I also used a multimeter to check and all contact points in the USB port have a good continuity connection to their contact points on the board.
Any ideas? I would love to unlock it and try to solve the wifi connection thing with a new/fresh ROM, but with no USB, I'm stuck :/
Click to expand...
Click to collapse
You said your flash drives were't working right? Then it's probably the motherboard on your computer or it's missing the correct drivers. Try testing the phone on another computer you can go to a local library if you can't use someone else's computer. Also go into your notification settings and make sure do not disturb is off and look at "when device is locked" and make sure it's set to show all notification content.
Hybrid Theory said:
You said your flash drives weren't working right? Then it's probably the motherboard on your computer or it's missing the correct drivers. Try testing the phone on another computer you can go to a local library if you can't use someone else's computer. Also, go into your notification settings and make sure do not disturb is off and look at "when the device is locked" and make sure it's set to show all notification content.
Click to expand...
Click to collapse
I said the flash drives weren't working with USB-OTG (with the phone), not the PC... the flash drives are A-OK on the PC.
The Motorola drivers are the latest from Motorola and they manage to detect my Moto G2 without any issues.
I also checked the Moto X on two other PCs... neither the phone nor the PCs are detecting anything as being connected, apart for the phone getting a charge.
In the notification settings, in "On the lock screen" it's set to "Show all notification content".
One more thing I researched is the USB port pins... apparently, for the phone to detect a regular wall charger the DATA+ and DATA- pins are supposed to be shorted (connected together) via the charger.... if it's connected to a PC/smart device the pins are not supposed to be shorted.
I checked with several chargers and with all of them the phone displays (in the battery menu) that it's "Charging over USB" (PC) when it should have displayed "Charging on AC"... meaning that it doesn't even detect the short that the DATA pins are supposed to have.

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