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when i connect my phone to the charger/ usb cable it does not charge or connect to the pc. woul dthis be a battery problem or a hardware malfunction? also my phone is flashed and i have no battery life left, so i am unable to reflash to the original rom and send it for a warranty.
anyone know how i could fix this?
PS: thankyou in advance
Hi,
i have the same problem. Suddently, my touch dont charge anymore. Connector is dusty but seems ok, the touch boot but low battery. Any idea ? Have you solved this problem ?
thanks
Here is a solution, to send for warrenty, get a new battery from ebay.
Flash to stock rom and 2.x HardSpl and IPL and send back to warrenty.
I did that for mine.
--
Talking about your port, You guys can try to look for parts online and DIY it.
Are you guys sure that it is not the cable / adapter causing problems?
Didy ou try to charge directly using a travel charger (not through PC) and also try another cable another usb port in the PC or another PC
Yeah, i've tryed to plug it directly to AC charger, but without result, and my touch isn't warranty anymore. I'll try to open it but i've to find first the right tool !
I think that it could be a loose or burnt connection in the motherboard or the hardware cables which links to the charging port.
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!
ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?
Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.
The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.
I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..
same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.
I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!
The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?
also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different
It is really weird. When the battery was low yesterday, I plugged the phone into a wall charger and found that it was not recharged. And then I plugged it into the USB port of my computer, it was not recharged either. The computer also failed to recognize a new device was plugged in.
I tried different computers and different cable. No recharge. No recognition. At first, I thought the battery must be dead. But this cannot explain why the computer did not communicate with the phone. So does it mean the micro-USB port in my HD2 was dead?
The only thing I did recently was to install the latest Chucky Rom. Is it a bug from the rom?
Any help is highly appreciated!!!
its a cgonfig you can change in the settings menu, start, settings, in my phone then the menu on the lowest level, about the phone, battery, there you can mark if you want to charge while connected to the computer, why its not found, i dont know, but know you can charge
foxhotel8899 said:
its a cgonfig you can change in the settings menu, start, settings, in my phone then the menu on the lowest level, about the phone, battery, there you can mark if you want to charge while connected to the computer, why its not found, i dont know, but know you can charge
Click to expand...
Click to collapse
The OP mentioned he can't charge when connected to the WALL charger, so changing the "Charge when connected to PC" option wont fix the fact he can't charge it thrue the wall i'm afraid.
You said you installed a new ROM lately? Maybe revert back to the previous rom or a stockrom to test? If this doesn't work theres a big chance your USB port might be broken... (or a defect charger, but since it doesn't get recognised on the PC aswell i'm a bit afraid it might be your USB port on your device)
doesnt sound like a rom issue since charging happens even if the phone is switched off, so its not handled by the rom. could be a repair job... you can get cradles of ebay that have a battery slot for charging spare batterries. That wayt you can flash wait you need cable working to go back to stock spl... doh!
does anyone know why my hd2 wont turn on unless plugged in and all it does is reset at the "stick together" screen? i was recently stuck at the "this concludes your beta" screen.. but after i hard reseted it.. it kept doing this.. please help!
check your battery
wangxueqian said:
It is really weird. When the battery was low yesterday, I plugged the phone into a wall charger and found that it was not recharged. And then I plugged it into the USB port of my computer, it was not recharged either. The computer also failed to recognize a new device was plugged in.
I tried different computers and different cable. No recharge. No recognition. At first, I thought the battery must be dead. But this cannot explain why the computer did not communicate with the phone. So does it mean the micro-USB port in my HD2 was dead?
The only thing I did recently was to install the latest Chucky Rom. Is it a bug from the rom?
Any help is highly appreciated!!!
Click to expand...
Click to collapse
Have a look in the usb socket on your phone. There should be what looks like a piece of plastic(contact strip), sticking up in the middle of the socket. If this is not there, you have broken the usb socket and will need a new one.
If it is there, is it leaning over to one side (no gap between it and metal socket)? If yes, very carfully try to move it away from side.
If contact plate is there, with a wooden toothpick (do not use anything metal or hard plastic), wipe over contacts, as these sockets tends to fill with dust and lint from pocket.
malex1 said:
Have a look in the usb socket on your phone. There should be what looks like a piece of plastic(contact strip), sticking up in the middle of the socket. If this is not there, you have broken the usb socket and will need a new one.
If it is there, is it leaning over to one side (no gap between it and metal socket)? If yes, very carfully try to move it away from side.
If contact plate is there, with a wooden toothpick (do not use anything metal or hard plastic), wipe over contacts, as these sockets tends to fill with dust and lint from pocket.
Click to expand...
Click to collapse
Thanks for your input. I tried all the methods you mentioned but no luck. The phone is not charged. So I guest the USB charging socket was broken ...
So for HD2 owners, be care of your usb charging socket. It might be very fragile.
Make sure the battery pins in the phone aren't bent. If the conracts aren't good you won't be able to recharge. or so I've heard.
I had the same problem
The only thing that help me was doing a hard reset. I tried to charge it with different chargers, different comp. At one point I was thinking to bring it back to tmobile, but luckily the hard reset did the job. One other thing, I was not able to do the reset by holding down the buttons, I had to do it from settings->security->factory reset and enter 1234. Good luck
I had this very same or similar problem yesterday. I thought I had killed it with a rom update but it turns out I had somehow managed to bend the middle pin on the battery terminals. it would still turn on on but would not charge at all & battery was just draining. When plugged into USB or wall socket it would not show the plug symbol it just showed battery as 100%. once I straightened the middle pin up all was great again.
how did you streighten the middle pin in the usb port i can hardly see anything down there
regards
Hello,
before 1 month i installed Wondows 7.5 Mango in my T-mobile HD2and after this my htc just stop to charge or be recognized from any computer. I checked the cable, check the battery (put another one), check the battery pins. After that i try to install windows 6.5 stock rom and android but again won't charge. But the strange is, when i put the power cable in MANGLDR mode (just on boot menu), my HTC charge.When i go in USB Flasher, my computer now recognized it. I change many roms but none of them did not want my phone to charge or be recognized via usb. Do you have any other ideas to help me ?
I suspect something's wrong with your USB port...
Try to clean it, but gently!
Doesn't help...
monkeytopski said:
Doesn't help...
Click to expand...
Click to collapse
Most probably, you should repair/replace your usb port!
i agree this needs to be replaced or repaired i have come across this on two
hd2s
If it charges in MAGLDR it´s an issue with you ROM you are using.
I think its the same problem like the extended batteries in Android (you need a special kernel to be able to charge your phone).
Try a different 7.5 ROM or Android to test if it´s just a Windows Kernel issue
Mine had the same issue, it just randomly stopped charging. I had to replace the USB port, I failed in doing it and it was expensive to get it repaired professionally, so I just bought a new one for £30 more than the initial repair cost.
Hey guys I am hoping someone can assist me. This morning when I woke up my defy would not charge. I have tried charging via my pc, ps3, and 3 wall chargers and it refuses to charge. The battery is at a very low state (around 7 percent). I am afraid if I call tmobile and/or bring it to their store and they look at it im screwed because im running CM9.
The phone is still under warranty for another few weeks, do I just chance it at this point and hope it has enough juice to flash the USA SBF and then go for warranty options or is there a fix for this?
EDIT: silly me, cant flash a SBF because my pc doesnt know my phones connected
did u try to use other usb cable ?
maybe the problem is the usb cable .
Yes all 3 chargers had different cables. My wife's LG marquee is charging fine on them
Sent from my LG-LS855 using XDA App
is it odd that without a battery in the phone I can wiggle the usb charger and my phone will boot into CM7? I thought it was odd, I kind of find it out on accident
EDIT heres the deal I can wiggle the usb end that plugs into the phone itself without a battery, and the red M logo comes up and will boot into CM7. At any time if disconnect the usb during this process, the phone turns off, If I leave the usb plugged in it continues to work. Anyone have an idea as to whats going on? It seems like it must be getting a signal from the usb cord
my friend, if you have an earlier complete recovery just boot into recovery mode the restore it. i can confirm that will solve your problem as i encountered the same problem before.
try to use an original usb cable.