Database Users

Purposely brick a DX

Ok guys, weird question...my screen is totally scratched up, no idea how it happened, but I am really pissed off about it. Anyway, I have the best buy extra insurance (Black tie?). I want to brick my DX so they can give me a new one. ****ed up I know, but I am paying for it, so I might as well take advantage. How do i do, or what is the best way to make it irrecoverable?

If you bought the accidental plan, just drop in in a puddle. I told them i was gonna hack it when i bought it and they said no problem but if anything happens and I have to bring it in, I better make sure it doesnt power on at all.

Best solution, pop it in the microwave for a couple seconds. It will nit power on after that.
Sent from my DROIDX using XDA App

why don't you just tell them you lost it.. .

put it in a bowl and piss on it

gobbles23 said:
Best solution, pop it in the microwave for a couple seconds. It will nit power on after that.
Sent from my DROIDX using XDA App
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Click to collapse
bonus points if you do this and post a vid!

Better yet take fat dump on it put in a zip lock bag and take it out just before you bring it into the store then they wont even attempt to turn it on ja
Sent from my DROIDX using XDA App

bad4u6669 said:
bonus points if you do this and post a vid!
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I swear I will do it, but I need to know if it will show any damage or whatever. Either this or I was thinking about telling them I dropped it and bash it with a hammer over a towel or something.

Breakthecycle2 said:
I swear I will do it, but I need to know if it will show any damage or whatever. Either this or I was thinking about telling them I dropped it and bash it with a hammer over a towel or something.
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throw it out a high window, say you dropped it at your hotel on vacation. or just step on it till the screen breaks and say you sat on it. their not gonna ask for a 10 page essay inorder to turn it in...

bad4u6669 said:
throw it out a high window, say you dropped it at your hotel on vacation. or just step on it till the screen breaks and say you sat on it. their not gonna ask for a 10 page essay inorder to turn it in...
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No, I get that, but I don't want them to repair it. I just want a new one.

When u signed up for the contract u agreed to have a new OR refurb at their discretion. You will be without your phone for 2to 4 weeks
Sent from my DROIDX using XDA App

zsg1313 said:
When u signed up for the contract u agreed to have a new OR refurb at their discretion. You will be without your phone for 2to 4 weeks
Sent from my DROIDX using XDA App
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No I didn't BB gives you a loaner phone and a new device if they cant fix it. I have a backup phone anyway.

I'm not going to get into the morality implications of insurance fraud, but this is the kind of thing that makes protection policies expensive for the rest of us. Just something to think about.
Sent via XDA App on my Droid X

BBJohnnyT said:
I'm not going to get into the morality implications of insurance fraud, but this is the kind of thing that makes protection policies expensive for the rest of us. Just something to think about.
Sent via XDA App on my Droid X
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Hes turning in the phone, so they are able to repair it and give it to the next person that breaks their phone. This saves us cost, because the other alternative is him reporting it lost and just keeping it.
You could always do the OTA then sbf 2.1. done brick. and you dont have to break anything, and now best buy and asurion will lower our insurance costs! jk

bad4u6669 said:
Hes turning in the phone, so they are able to repair it and give it to the next person that breaks their phone. This saves us cost, because the other alternative is him reporting it lost and just keeping it.
You could always do the OTA then sbf 2.1. done brick. and you dont have to break anything, and now best buy and asurion will lower our insurance costs! jk
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Click to collapse
I was just thinking about using the 2.1 SBF. I think I will go that route. They should just give me a new DX, no?

bad4u6669 said:
This saves us cost, because the other alternative is him reporting it lost and just keeping it.
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No, the alternative is to just live with his scratched up phone. Any other "alternative" which gets him a new phone on the policy's dime (including reporting it lost), is a crime.
Sent via XDA App on my Droid X

BBJohnnyT said:
No, the alternative is to just live with his scratched up phone. Any other "alternative" which gets him a new phone on the policy's dime (including reporting it lost), is a crime.
Sent via XDA App on my Droid X
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I am paying for a product. Why the hell shouldnt I? I didn't ask for anyones opinion man. Would you want to live with a scratched up $600 phone? Especially if you take care of all of your stuff?

Breakthecycle2 said:
I was just thinking about using the 2.1 SBF. I think I will go that route. They should just give me a new DX, no?
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like it was said earlier, you might not get a new one. Doing the sbf will put you into a boot loop i believe, same thing thats been reported to happen to random people when doing the OTA...

Breakthecycle2 said:
Blow me dude..immature I know. BUt seriously. I am paying for a product. Why the hell shouldnt I? I didn't ask for anyones opinion man.
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yes you did, in your first post! lol
yeah, its being shady. But so is rooting. Your breaching contract, just to remove bloat ware. Wireless tether for root users is also "stealing". List goes on and on. But thats why were here.
Forums arent the place for moral, political, or religious debate. Not trying to be mean, just keepin it real.
and if/when you get a replacement, may i recommend a screen protector....

Maaaaan all you have to do is say the on screen keyboard doesn't work its a software issue it only works when it wants to. Just remember The customer is ALWAYS right...I did it over the phone threatned to cancle my service and 2 days later new phone that was the droid 1 though. Id still take a fat **** on it though just so you can say you did it for conversation sakes.
Sent from my DROIDX using XDA App

Sprint store rocks!!!

So I was at the Sprint store today to have my screen replaced case I dropped my phone. And they replaced it free of charge no questions. So as the title says, Sprint rocks.
Sent from my PC36100 using XDA App

caguirr4 said:
So I was at the Sprint store today to have my screen replaced case I dropped my phone. And they replaced it free of charge no questions. So as the title says, Sprint rocks.
Sent from my PC36100 using XDA App
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The new Sprint policy is great. Free w/ insurance, only $35 without.

jerryparid said:
The new Sprint policy is great. Free w/ insurance, only $35 without.
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Click to collapse
Wow, I missed that, when did that change

It changed last month. It is really nice now, but people still question insurance. However this doesn't help w/ lost or stolen or water damaged devices. Also physical damage can be fixed in house now if we have the parts.

jerryparid said:
The new Sprint policy is great. Free w/ insurance, only $35 without.
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I know that is flicking awesome. Hell a new digitizer on eBay is like 60 bucks.
Sent from my PC36100 using XDA App

I have a busted speaker I really wanan get repaired.. is that possible?
I am rooted tho, so I prolly won't end up taking it in =p

Rippley05 said:
I have a busted speaker I really wanan get repaired.. is that possible?
I am rooted tho, so I prolly won't end up taking it in =p
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Click to collapse
I just took mine in for a busted speaker...$0 and about 60 minutes later I walked out with a fixed phone.
Sent from my PC36100 using Tapatalk

bwcorvus said:
I just took mine in for a busted speaker...$0 and about 60 minutes later I walked out with a fixed phone.
Sent from my PC36100 using Tapatalk
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Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)

Rippley05 said:
Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)
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Click to collapse
When I took my phone in I removed root completely. But I made a backup just before I unrooted. So all I did was did unrevoked root real quick. Flashed amon-ra with Rom manager and nand recovered previous settings. Simple as pie.
Sent from my PC36100 using XDA App

Rippley05 said:
Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)
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Click to collapse
Yes i am rooted, i backed up the phone and put steels "stock" rom on it. As i walked out, i restored my backup.

Makdasamurai said:
It changed last month. It is really nice now, but people still question insurance. However this doesn't help w/ lost or stolen or water damaged devices. Also physical damage can be fixed in house now if we have the parts.
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I have insurance since day one, now my outter camera lens cover is busted. Do you think Sprint will replace it?

theoner1 said:
I have insurance since day one, now my outter camera lens cover is busted. Do you think Sprint will replace it?
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I work at sprint if you have insurance they'll do it no charge as long as they have the parts in house
sent from is that a phone in your pocket or are you just happy to see me?

Why does everybody worry about taking their phones in for repair if they are rooted? As long as what you want to get fixed isn't software related they don't care. I am rooted and running Fresh with Riptide's theme and took my phone in last month for a screen replacement and yesterday to replace a broken plastic cover over the camera lens. Nothing was said the first time for the screen, and yesterday I was asked how I was getting the great battery life I was getting so I told them it was due to the custom ROM and kernel. They were impressed. And, yes both repairs were free because I have Total Equipment Protection.

chazglenn3 said:
Why does everybody worry about taking their phones in for repair if they are rooted? As long as what you want to get fixed isn't software related they don't care. I am rooted and running Fresh with Riptide's theme and took my phone in last month for a screen replacement and yesterday to replace a broken plastic cover over the camera lens. Nothing was said the first time for the screen, and yesterday I was asked how I was getting the great battery life I was getting so I told them it was due to the custom ROM and kernel. They were impressed. And, yes both repairs were free because I have Total Equipment Protection.
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Most of them won't care or won't even know. But all it takes of that one guy to care and then void your warranty. I don't know about you, but I wouldn't want to take that chance because of laziness.
Sent from the xda app on my htc evo

hockey4life0099 said:
Most of them won't care or won't even know. But all it takes of that one guy to care and then void your warranty. I don't know about you, but I wouldn't want to take that chance because of laziness.
Sent from the xda app on my htc evo
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Click to collapse
I would raise holy hell if they tried to void my warranty on a non-software related issue I brought my phone in for. Feel free to root and unroot all you want. I'll stick with "laziness".

I had my screen crack fixed by Sprint. I simply flashed Joey Krim's stock looking rooted 2.2 and they didn't ask a question.
http://forum.xda-developers.com/showthread.php?t=699847
Just make a nandroid of your phone. I put my OEM SD card back in the phone and kept my good SD card with me. They fixed my screen, no questions asked. However, when they accidentally broke my volume down button on the side (need that one!) they just gave me a new phone. Nothing but good things about Sprints service.

[Q] Any new ways to root??

I Had a beautiful Rooted G2 that fell off my desk and screen quit working... Now I was sent a new G2 (Insurance pays) and I tried rooting... Well Visionary is a No Go, Rage.. No go, and no matter what I tried its not working... Any suggestions?? When using Visionary it hangs and thats it.. Rage just hangs.. And rebooting DOES NOT MATTER they just hang... I put in a different Hboot nothing, tried a PC10 .zip Wrong reboot.... Any suggestions?? I cant have all this freakin eat your battery Bloatware. It pisses me off and would love my custom rom back on. Again any suggestions PLEASE???
PS... psneuter does not work either.

I'm guessing you were sent a replacement device with gingerbread?
if so, you're s.o.l. at this point. sorry.

Why is that?? What did they do to the system this time??

Patched the exploit that allowed us to root.. along with change the build.prop to read "2.3"

Nope theres no way to root gingerbread. It looks like your stuck because it seems like no one is working on it. I'm on my fifth replacement with gingerbread, I keep asking for one with froyo and they say it's coming but I get gingerbread every time, this really sucks I need CM7
Sent from my T-Mobile G2 using XDA Premium App

I guess there's no downgrade hack for the G2 like these is for the Bell Mobility DZ? If not, then perhaps you can sell your LNIB G2, buy a secondhand DZ, root it, and have money left over. I paid $200 for an unlocked DZ in excellent condition from a local eBay seller, which is a heck of a lot better than the $500 the carriers want off-contract.

taob said:
I guess there's no downgrade hack for the G2 like these is for the Bell Mobility DZ? If not, then perhaps you can sell your LNIB G2, buy a secondhand DZ, root it, and have money left over. I paid $200 for an unlocked DZ in excellent condition from a local eBay seller, which is a heck of a lot better than the $500 the carriers want off-contract.
Click to expand...
Click to collapse
Sounds ok except for the fact that its really not an equal trade.Going from keyboard to no keyboard. That's a big deal to most g2 owners.
Sent from my HTC Vision using XDA Premium App

xsteven77x said:
Sounds ok except for the fact that its really not an equal trade.Going from keyboard to no keyboard. That's a big deal to most g2 owners.
Sent from my HTC Vision using XDA Premium App
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Uh... the DZ has a keyboard. Its the same thing as the G2 with a few different frequency bands.
Sent from my HTC Desire Z

slapshot30 said:
Uh... the DZ has a keyboard. Its the same thing as the G2 with a few different frequency bands.
Sent from my HTC Desire Z
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lol, yup. Why else would they be in the same forum
Sent from my SilverBullet 'HTCDesireZ running CM7'

Well i guess it doesnt matter now... Dropped the g2 when going to answer the phone while sitting on the couch, and now screen is completly shredded.... The G2 is build to break on slightest impact. The drop was less than 2 feet. The first one dropped from a desk and i only had the second one 8 days with the protective cover on it. I will try and android my iphone 3g and wait for the iphone 3gs android break.
Sent from my GT-P1000 using XDA App

isa_rod said:
Well i guess it doesnt matter now... Dropped the g2 when going to answer the phone while sitting on the couch, and now screen is completly shredded.... The G2 is build to break on slightest impact. The drop was less than 2 feet. The first one dropped from a desk and i only had the second one 8 days with the protective cover on it. I will try and android my iphone 3g and wait for the iphone 3gs android break.
Sent from my GT-P1000 using XDA App
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Click to collapse
I don't know why other people's g2's break so easy... I have droped mine from about a meter onto concrete about 5 times and down stairs twice... nothing happened
Sent from my SilverBullet 'HTCDesireZ running CM7'

Its all on where the initial impact is. I've read somewhere that the G2s come with Gorilla Glass, but even that with just the right pressure in the right place with beak the LCD. Just like the right amount of pressure of just 7lbs on your foot the right way will break a bone.
You just happened to be unlucky.
Sent from my HTC Vision using XDA Premium App

lawalty said:
Its all on where the initial impact is. I've read somewhere that the G2s come with Gorilla Glass, but even that with just the right pressure in the right place with beak the LCD. Just like the right amount of pressure of just 7lbs on your foot the right way will break a bone.
You just happened to be unlucky.
Sent from my HTC Vision using XDA Premium App
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Click to collapse
Lol, no, I'm think I have been lucky
Sent from my SilverBullet 'HTCDesireZ running CM7'

I will paypal anyone that helps me get my gingerbread G2 rooted. I can't handle this t-mo bloatware

foxhoundisill said:
I will paypal anyone that helps me get my gingerbread G2 rooted. I can't handle this t-mo bloatware
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Click to collapse
Don't let anyone take your money dude. At the moment there is no way possible to even root gingerbread on this device. You are just going to have to hold on and wait. Have you called T-mo? Last I heard, they were letting people trade in their gingerbread G2's for froyo ones, because gingerbread was never even supposed to go out on those devices.

I'm glad I ran into this forum, I was about to order a new G2 because my keyboard is sticky. Well people were asking for Gingerbread, now we got it alrite :-/... Doesn't matter to me though, I'm on Sense 3D :-D
Sent from my HTC Vision using XDA App

slapshot30 said:
Don't let anyone take your money dude. At the moment there is no way possible to even root gingerbread on this device. You are just going to have to hold on and wait. Have you called T-mo? Last I heard, they were letting people trade in their gingerbread G2's for froyo ones, because gingerbread was never even supposed to go out on those devices.
Click to expand...
Click to collapse
Lol oh no no. nobody would get my money 'til i had a rooted phone. That trade bit sounds interesting though. Even if I bought my phone off craigslist and am on a non-data family plan? They might be biased against me lol

If you bought your phone off Craiglist it will show up in Tmo's "Device Model Warranty Tool" as "Warranty not verified." (Unless the phone had never been used before, then it should appear as a new device.) Unfortunately, that status will make it impossible for you to exchange your phone through Tmo, you may still be able to get support from HTC depending on the age of your device.
If you have the PHP insurance/warranty it's another matter, then you should be able to exchange the phone regardless of its age or origin.
(I'm a former Tmo rep btw)

The php insurance is nice. I've replaced a few phones, I just hate how Asurion verifies their authorized account users. They never see me as an auth. user!!
A few years back, it was no problem, but now they seem to be much more strick or something...
Sry bout my rant lol... maybe you can get an independent insurance plan and go from there
Goodluck.
Sent from my T-Mobile G2 using XDA Premium App

Leaving EVO, hello ns4g

So after all this time using an EVO since ship date, Sprint and HTC blew it with this gb update. Getting a comparable device without losing my upgrade, was a huge plus for me to move on to this.
It wasn't the of root. It was the lack of testing, and caring about the users of this phone, the 30 second update that went on while I slept, the 2 replacements that randomly revolted every 3+hrs just everything I hope the ns4g is better.
Must say, its been a great run.

My wife has had 2 replacement evos in the past month due to broken usb port. I wish at this point they'd just offer a nexus

My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App

jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
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Click to collapse
This same exact thing is happening to me too.. very irritating.. So much for getting that perfect shot..

jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
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Are you using a stock Evo? If so, call and ask if they'll upgrade you. I don't think they're reading this and cross-referencing your username to your account.

When you call for a replacement, state that you are not physically able to make it to a sprint repair center: wheelchair bound, etc, whatever your excuse may be, as wrong as that seems, it's the only way to get them to MAIL the replacement to you, express that you've had the device replaced 1+ times, and that you spoke to a manager who told you, you were eligible for a like or comparable replacement, they will offer you the evo shift, ns4g, and all the other low-end devices.
This is up to you form here on.
This bypass's the reps at the store.
Foot note: make sure you do this with TECH SUPPORT!

slawson said:
When you call for a replacement, state that you are not physically able to make it to a sprint repair center: wheelchair bound, etc, whatever your excuse may be, as wrong as that seems, it's the only way to get them to MAIL the replacement to you, express that you've had the device replaced 1+ times, and that you spoke to a manager who told you, you were eligible for a like or comparable replacement, they will offer you the evo shift, ns4g, and all the other low-end devices.
This is up to you form here on.
This bypass's the reps at the store.
Foot note: make sure you do this with TECH SUPPORT!
Click to expand...
Click to collapse
They are so lame to make us go into the stores anyway. It's very annoying. however on my side... I've been lucky. never once have had an issue. my last phone I even changed out my own touch screen. :-D then when I got my evo. I got a hammer and killed my last phone. hahahha

haha, I wish. I've had nothing but issues out of my evo

I got some pretty bad light leaks under the home,back, and search buttons to where it looks like the metal around the bottom of the phone is white. I have heard you can get a replacement for light leakage but does or would this qualify?
who cares what this says anyways

sounds like some here have the new phone itch.. after the new phones come out all kinds of defects are found on our current phones..
ha ha.. I suffer from it..

Just tell them your phone randomly reboots lol.

Good luck with the Nexus. I have had two and sold them both. (traaded in my OG Evo.) The Nexus phones have all kinds of issues, including miserable battery life, bad radios causing dropped calls, taking 6 hours to charge the battery, flimsy plastic construction, etc.
I ended up with an Evo 3D, and so far, so good. It's nice to have a fast phone with a large screen, but somewhat more narrow than the original Evo.
Go to the Sprint site and see the Nexus user reviews vs. either of the Evos. It's no contest.
Good luck.

Thanks, and I always have 2 more evo's lol.

ronnienyc said:
Good luck with the Nexus. I have had two and sold them both. (traaded in my OG Evo.) The Nexus phones have all kinds of issues, including miserable battery life, bad radios causing dropped calls, taking 6 hours to charge the battery, flimsy plastic construction, etc.
I ended up with an Evo 3D, and so far, so good. It's nice to have a fast phone with a large screen, but somewhat more narrow than the original Evo.
Go to the Sprint site and see the Nexus user reviews vs. either of the Evos. It's no contest.
Good luck.
Click to expand...
Click to collapse
I don't have any of these problems. I have a rooted EVO 4G in the drawer and a Sprint upgrade ready to be claimed. Other Android phones I have are the N1 and Atrix 4G, bought the 3D as a gift for my dad as well. Right now the NS4G is the only Android phone that I'd use.
Sent from my Nexus S 4G using XDA App

slawson said:
Just tell them your phone randomly reboots lol.
Click to expand...
Click to collapse
I told them that and they told me I need a task killer app because there apps staying open causing my phone to reboot. It has done it but not lately. I do want a different phone since I can't root this one and I just got it like 3-4 weeks ago. So not so much a new phone just one that isn't locked. If the EVO gets root I would keep it but with all the rumors going around that it won't or it maybe October or never I don't want to wait 2 years to get a phone I can root.
who cares what this says anyways

Award Tour said:
Right now the NS4G is the only Android phone that I'd use.
Click to expand...
Click to collapse
Why is that?

I just called and they are offering me a Transform or a zio LOL........

jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
Click to expand...
Click to collapse
I also got reboot while trying to snap a picture
Sent from my PC36100 using XDA App

Rem3Dy said:
I just called and they are offering me a Transform or a zio LOL........
Click to expand...
Click to collapse
The latest and greatest !

gab2012 said:
The latest and greatest !
Click to expand...
Click to collapse
Right hahaha
Sent from my PC36100 using XDA App

Somehow "broke" my replacement digitizer - help?

The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben

breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
Click to expand...
Click to collapse
I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?

Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk

ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
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Click to collapse
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.

So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium

Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund

sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
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Thanks so much for the input guys.

let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk

breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
Click to expand...
Click to collapse
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
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pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
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It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
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nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
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I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
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