Database Users

Official Update is on the Norway Support Page

I wonder when the rest will follow.

Version number is the same as the leaked one. The page doesn't accept the serial number I entered (perhaps because mine was a UK phone?). Can someone report whether there is any difference between this ROM and the leaked one?

Well I think this update is for Nordic only. It's at the danish site too

tsekh501 said:
Version number is the same as the leaked one. The page doesn't accept the serial number I entered (perhaps because mine was a UK phone?). Can someone report whether there is any difference between this ROM and the leaked one?
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yeah but it only shows the general build number. the are more detailed numbers when you actually check out the build on the hero.
so somebody has to update the official rom and post the detailed build infos here.

It seems impossible to download the new image using firefox on linux. Is HTC so bent on MS products that they won't support downloads with a non-MS browser, or is the support-page just broken?

U need Windows to do it

phel21 said:
It seems impossible to download the new image using firefox on linux. Is HTC so bent on MS products that they won't support downloads with a non-MS browser, or is the support-page just broken?
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Click to collapse
There is something strange going on on HTC Support site. Pages are not showing download links. Will probably be fixed soon.

Sawkes said:
U need Windows to do it
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Click to collapse
Hope not. I ditched windows 15 years ago and don't intend to install it anywhere just to be able to maintain a linux-device
Jokes aside, I believe it will be possible to extract an update.zip that can be installed the same way as MoDaCo's custom rom, although that method will remain unsupported by HTC.

will this update work with a non branded hero? being that the update is posted on the norway webpage

just installer the nordic, sweden update. awesome. Major difference in the entire feel of the OS.

Did it perform a system reset? Need to know whether I need to save my files or not.

yes it did, wiped everything on the phonememory. I used mybackup to back it all up.

What backup software did you use?

I have a SIM unlocked HTC Hero and i'm in the UK. Should I wait for the official UK ROM or just install the nordic one? Has anyone got any experience in installing the Nordic ROM to a non-nordic hero?

axe look the topic above you
Mybackup is great to back up everything (except scenes).

As we all expected..no fix for 2.1...

so our dreams have been shattered as the rumour mill went wild regarding a fix for 2.1 by the end of the week. However there is a new PC Suite available to fix the sync issue a lot of 2.1 user's were experiencing.
Posted by DELL-Amy B replied on 09-08-2010 8:19 PM
Hi Folks,
Sorry if you were misinformed. Please PM (private message me) the phone # and name of reps who gave you this information.
Regarding a new update, there is not a new Android 2.1 update for O2/UK customers; however, there is a newer version of the Dell PC Suite software here:
Please download, install this and let me know if it corrects the sync issues you may have experienced.
Thanks,
Amy
Click to expand...
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Link to download page, file dated 8th September.
http://support.euro.dell.com/suppor...dateid=-1&formatid=-1&source=-1&fileid=415121

[Q] Error Copying Files to Acer

When i try to trasnfer files to my Acer Iconia A500 it says that the disk is Read Only. Is there a way to get it out of Read only mode ? also trying to get this device updated to 3.1 OTA but it says that its up to date at 3.0.1. anyone know what i can do i have the device rooted. also there is no market place when i side load the market place it says i need to add an account and then nothing happens.

Regarding rooting, try reading the bleeping forums for 2 minutes, particularly the sticky in Development.
As for your copying problem, where are you copying TO?
Where did you get this device from? Having no market means it's likely got a Chinese ROM on it...

To your first comment, if you read this i said I have already ROOTED the device. and as far as no market place i got it here in the US at a US retail store they wont take it back because its been opened :-(. and i am trying to copy videos TO the internal STORAGE. dont assume i didnt read first when i did. this isnt my first time here just first time posting.

What's the ROM version on it?

Model Number A500
Android Version 3.0.1
Kernel Version 2.6.36.3
Build Number Acer_A500_1.109.02_PA_DEMO

Greymyst420 said:
Build Number Acer_A500_1.109.02_PA_DEMO
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Yeah, there's your problem... That is NOT a release version ROM.
You can either try one of the 3.1 OTA ROMS that are available in the relevant thread in the dev section, or I suggest you take it back as they've sold you a device with a non-retail ROM.
The thread you want is this one: http://forum.xda-developers.com/showthread.php?t=1113878
And you'll probably want the Acer_A500_4.010.13_COM_GEN2 ROM, that being the latest US version ROM. You MIGHT need to decrypt the update.zip inside the download file user the Acer Update Decrypter. You can find that here
You don't need to have CWM installed to use those ROMs, btw.
EDIT: Sorry, the ROM link to the Acer_A500_4.010.13_COM_GEN2 file in that thread is an update, not a full ROM. There are some full ROM's around in other threads for that version though, I just don't have the links handy.

ICS for Gateway TPA60 - who knows...

Just had a chat with Gateway support... not encouraging if you want official builds..
SupportAgent XXXX: Hi, my name is SupportAgent XXXX. How may I help you?
ME: I was wondering if Android Ice Cream Sandwich will be released for the A60?
SupportAgent : Okay, ME. Let me see how best I can help you with this issue.
SupportAgent : I understand that you need update whether Android Ice Cream Sandwich will be released for the model A60. Am I correct?
ME: Yes
SupportAgent : Okay, ME. May I place the chat on hold for 3 minutes while I retrieve the information for you?
ME: Yes
SupportAgent : Thank you, ME.
SupportAgent : Thank you for your patience.
SupportAgent : Kindly allow me 3 more minutes while I check the information for you.
ME: ok
SupportAgent : Thank you, ME.
SupportAgent : I'm sorry to inform you that I could not retrieve the information which you have requested. Currently we are not having any information regarding the update.
SupportAgent : I'm sorry to disappoint you.
ME: Ok, I know it is similar to the Acer A500 , and I see they are getting the update on 04/27
SupportAgent : Yes, ME.
ME: So I thought I would ask about this one
SupportAgent : The updates are being released for Acer A500.
SupportAgent : But right now we are not having required information regarding the model A60.
ME: That is no problem, I will keep checking in the future.
SupportAgent : Thank you for your patience, ME.
SupportAgent : ME, to conclude we have provided the required details and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
ME: Thank you for your help.
SupportAgent : Thank you for contacting Gateway support. Have a great day.
SupportAgent has disconnected.

You do know when that so called support tech was out of chat with you.He then took a call or chat session for help with someone in another country for a issue with there toaster . or maybe dishwasher or how to put lid on trash can..
those guys know nothing. To there defense they are just not told or provided the proper information to support the products effectively.
hope this helps calm your nerves. when ACER PUSHES It to the a500 it will become available on here . as in the past with the pb tablet.. IT WILL RUN THE ACER A500 ROMS

I too am interested in finding this out. I picked up a Gateway A60 (same as Iconia A500) and would like ICS. Looking at Gateway's site, there is no mention of an ICS upgrade to the A60.
Is there any way to get ICS on the A60 without rooting?

I got ICS on my tab, but it doesn't show as a Gateway A60 anymore.
I rooted it using the jimmydean method, which replaced the Gateway 3.2.1 with a rooted Acer image.
I then installed the Iconia Update application, and to my surpise, was immediately met with an upgrade notification.
I now have the official, OTA, Acer ICS image installed.
Do I care it doesn't show the Gateway bootup logo anymore? not really.

tab A60 ics
How ecactly did you get your Tab a60 to load I cs. I'm not sure what the Jimmy Dean method is.

pastorkelly said:
How ecactly did you get your Tab a60 to load I cs. I'm not sure what the Jimmy Dean method is.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1307539
I followed that, and once everything was done, I installed the Acer Update Enhancement from Market.
Then I got prompted to install ICS.

networkdawg said:
I got ICS on my tab, but it doesn't show as a Gateway A60 anymore.
I rooted it using the jimmydean method, which replaced the Gateway 3.2.1 with a rooted Acer image.
I then installed the Iconia Update application, and to my surpise, was immediately met with an upgrade notification.
I now have the official, OTA, Acer ICS image installed.
Do I care it doesn't show the Gateway bootup logo anymore? not really.
Click to expand...
Click to collapse
apology as you did to get the gateway tab ics a60 I already follow the steps to turn now root says acer but when I update makes the whole process but when finished remains in acer discualpa bienn unless you understand my English thanks for your help

Rollback to all devices that upgraded to 4.x

HELLO ALL,
The OTA 4.1.1 & later 4.5.1 was pushed to Apollo & Saturn (NEW GEN HDX 8.9") Devices adding firefly functionality along with other functionality (WHICH ARE CRAP ACCORDING TO ME)
So in order to get the device back to JB ie.. 3.X version Contact amazon customer services and Say that the Kindle is not working properly after the updates & roll back to the 3.x version.
have the device fullly charged 80% or more and they will initiate a Rollback.
Remember the device will never Get any OTA after this !!
Also it would be a lot lot helpful if some one can locate the ota file downloaded (via ES file explorer) so that we can copy it & share on XDA & help other fellow men.
Also I'd request you to contact Amazon via Phone for Source Code & bootloader info & get the call escalated to higher officials so that there are possibilities of getting info.
I'd request all the devs & members to file a petition (Change.org) with regards to the bootloader and simultaneously work on development
All active members & Ashamed owners of HDX's (Ashamed because with marvellous hardware we have a Crappy OS) include or add devs in this sections via PM or replies so that they can look over this & find a solution soon.

Also I'm thinking that a manual roll back can be done but it needs testing & i need some help in that as well
I believe all the magic is with build.prop & ota.prop that checks the versions.
Interested members can carry on the work here and update the results as well
In the mean time any suggestions are also appreciated

Anyone who will do the rollback, please root device and place file /cache/recovery/last.log (something like that) here.
Thank you.

ONYXis said:
Anyone who will do the rollback, please root device and place file /cache/recovery/last.log (something like that) here.
Thank you.
Click to expand...
Click to collapse
What will that have?
Give as much as info possible please.
Another observation : As manual update via bin file can be done on Kindle, I opened the file via WinRar & was able to see contesnts as a Zip File so why cant we add su and required root files then update kindle ???
As far as the bin file check is concerned..build.prop edit will work

This give to us name and location of rollback file and some other information about upgrade (downgrade) process.
It is necessary to start somewhere...
About your observation - we can''t flash modified bin in any way.
Btw during upgrade latest firmwares check not only build.prop but keys that located in system recovery. So modifying build.prop is not enough.

Well thanks a lot for the info mate I didn't knew that!!
Just for curiosity how will that file lead. Just need more info about it... I might get that file to you and will that file be even after s factory reset is performed?

ONYXis said:
This give to us name and location of rollback file and some other information about upgrade (downgrade) process.
It is necessary to start somewhere...
About your observation - we can''t flash modified bin in any way.
Btw during upgrade latest firmwares check not only build.prop but keys that located in system recovery. So modifying build.prop is not enough.
Click to expand...
Click to collapse
Do you have a HDX?
Which one n will there be any problem if I get thor's file? Does it need to be specific?
Can get the file n other stuff within 2 days to you..
Let me also know about keys n. Bin stuff... Atleast point me to some info thread I'll read...
btw a rollback editing bin file worked! I tried to do the same but on 4.5 os now
Any one on 4.3 can try opening 4.5.bin file adding root and then updating...may b can try atleast!?

rollback file is "mod-update-kindle-thor-13.3.2.6_user_713326020.bin"
it is all I know at this moment.
And "NO" again, every editing of original bin corrupts CRC, and file do not pass checking. Do not waste the time. Do you think that no one tried for a year to do it?

Sorry if this is a dumb question but has anyone tried calling the support and asking them to rollback and had success? I just want to make sure that they will do it before I try it

Yes. Guy from my russian forum successfully rolled back after contacting support. So it possible. And he sent me logs of this downgrade in which I saw name of rollback-file - mod-update-kindle-thor-13.3.2.6_user_713326020.bin

Got the Kindle on 14.3.2.7_user_372002520
Unable to root it ! ADB doesn't recognizes device anymore....
I was curious on .bin mod. (Yes i can imagine people trying to edit .bin but i needed an explanation thats it.....)
Now let me know what next !!! ??
How do i proceed ??

maxster95 said:
Sorry if this is a dumb question but has anyone tried calling the support and asking them to rollback and had success? I just want to make sure that they will do it before I try it
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Tell me if they deny !!!!
They will surely !!! No questions asked !

HELP.
Can anyone explain me how to downgrade? I got the update-kindle-13.4.1.1_user_411010320.bin and update-kindle-13.3.2.5_user_325001120.bin. But when I try to flash the rom the mentioned way it sais that it isn't possible because there is a newer rom installed. how can I circumvent this problem? Any ideas?

You need to contact Customer Support.
At this moment only they can initiate downgrade.
BTW be careful. Maybe now downgradable version is 13.3.2.7 and its not rootable. But I'm not sure.

ONYXis said:
You need to contact Customer Support.
At this moment only they can initiate downgrade.
BTW be careful. Maybe now downgradable version is 13.3.2.7 and its not rootable. But I'm not sure.
Click to expand...
Click to collapse
Rooting works !

yesss I did it!
I did it ! ish :/
With good acting i made up some drama and called support and had them roll me back to OS 4.1.1 B] like a boss
now what shoud i do or edit ...am not familiar with the Bin file language or the kindle fire :/
standard AOSP

BenDroid1 said:
I did it ! ish :/
With good acting i made up some drama and called support and had them roll me back to OS 4.1.1 B] like a boss
now what shoud i do or edit ...am not familiar with the Bin file language or the kindle fire :/
standard AOSP
Click to expand...
Click to collapse
What are you looking for exactly?
There's really nothing you can do with 4.1.1 — rooting, custom ROMs, etc. require you be on 14/13.3.2.6 or lower.

AmazonLeaker said:
.
Remember the device will never Get any OTA after this !!
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Okay, why is that? Is there more information on that? I also read a response from the Amazon support posted on another (German) board which warned about the same thing and that further updates might require help from customer support.... I just don't understand why you loose OTA capability? Even if it doesn't update automatically (which most people prefer a anyway, I guess), wouldn't you be able to just initiate an OTA by clicking on it in system preferences ?
Thanks!

Gave it a go, here is my experience:
I started a chat and asked to roll back to 14/13.3.2.6, the person was happy to help and did not dig into they wy. The steps they had me follow:
- factory reset
- re-register device (was still on 4.5.1 as would be expected)
- they pushed something, I saw a system update in the notify tray but it was only there for a brief moment
- They then had me check for updates
- I told them it did not find anything
- I took a look at my kindle storage and there were 6 nameless files that showed up. When I looked at their properties there was no name or file type on them. I tried to copy them off the device but it would not let me, got a generic access message about not being able to copy the files.
- I was then told that 4.5.1 can not be rolled back and that I should return the tablet for a refund (they did say 4.1.1 can be rolled back). I think this was to be expected based on the "kill switch" code that was found in the new update. I can't find the post/link to the conversation now but I think it was code found in the kernel. Not sure Kill switch is the right term either.
- They are providing me a free shipping label
- Will likely get a 2013 Nexus 7

I'm sorry I'm new to how these forums work and replies and all that. Is there a way to downgrade from 4.5.1 to be able to root? It would be really helpful if someone could give me a straight answer as to if it can be done or not. Thanks!