Database Users

Straight Answer on US Carrier Support

All;
I'm trying to find a straight answer on US carrier support for the HD. So far; I've read that there is:
1)No support for the HD in the US
2)Support for GSM only in the US
3)Possible support for 3G depending on your area
4)Working 3G support in some areas
So; what's the deal here? Do we have a "CONFIRMED" working HD in the US? The questions I'd like to have answered in one thread if possible:
1)What carriers are people currently using SUCCESSFULLY with the HD?
1a)What area is that working in?
2)How is the internet speed on it?
2a)If 3G is working, what kind of speed differences are you seeing?
2b)If 3G is working, what area are you in that it works for you?
3)If it is working for you in any form; were custom ROMS needed; or any sort of hack short of plugging in your SIM card?
3a)If needed; links would be great!
4)Any reported and confirmed 'show-stopping' bugs / problems using the HD in the US.
5)Any items or information we need to be aware of when trying to purchase this phone for US use? (Don't buy from EU...don't buy from AUS, avoid certain model versions...etc?)

Answers so far ((so you don't have to go searching for them!))
1) T-Mobile & ATT
1a) Wisconsin -ATT | Chicago - ATT
2) Edge = ok
2a) No - Wisconsin, Chicago
2b)
3) No hacks needed - plug in SIM card, possibly might have to select network from list
3a)
4) Problems sending MMS on AT&T. 99% send then fail.
5)

I'm using T-Mobile in the US.
Didn't have to do ANYTHING special at all to get it running. Stuck in my tmobile sim, it asked which carrier I wanted to use (T-Mobile US or Tuyo or something like that). I selected tmobile and wala.
Don't know about 3G as I do not have a data plan right now (it's $25 / month and I have Wi-Fi 88% of the time).
Have flashed and hard-resetted many times since with no problems.
ONLY PROBLEM: MMS will not work. I have searched all over and made sure that I have all the correct settings. However it will not work no matter what I try. Sending usually makes it to 99% then fails. Sucks.

ismisunderstood said:
All;
I'm trying to find a straight answer on US carrier support for the HD. So far; I've read that there is:
1)No support for the HD in the US
2)Support for GSM only in the US
3)Possible support for 3G depending on your area
4)Working 3G support in some areas
So; what's the deal here? Do we have a "CONFIRMED" working HD in the US? The questions I'd like to have answered in one thread if possible:
1)What carriers are people currently using SUCCESSFULLY with the HD?
1a)What area is that working in?
2)How is the internet speed on it?
2a)If 3G is working, what kind of speed differences are you seeing?
2b)If 3G is working, what area are you in that it works for you?
3)If it is working for you in any form; were custom ROMS needed; or any sort of hack short of plugging in your SIM card?
3a)If needed; links would be great!
4)Any reported and confirmed 'show-stopping' bugs / problems using the HD in the US.
5)Any items or information we need to be aware of when trying to purchase this phone for US use? (Don't buy from EU...don't buy from AUS, avoid certain model versions...etc?)
Click to expand...
Click to collapse
The HD will work in the US on either T-Mobile or ATT.
I am using ATT in Wisconsin and can confirm the phone will not pick of 3G.
EDGE internet speeds are pretty good. I wouldn't go streaming youtube, however. Wifi is around in more places than you think...
I'm using the ROM that came on the phone. I popped in my ATT sim card and all the settings were detected and it worked in a matter of 30 seconds.

I am in Chicago area on AT&T and it works fine. No 3G data but edge is fine. I am streaming video using a slingbox and it works ok.

Hardice33 said:
The HD will work in the US on either T-Mobile or ATT.
I am using ATT in Wisconsin and can confirm the phone will not pick of 3G.
EDGE internet speeds are pretty good. I wouldn't go streaming youtube, however. Wifi is around in more places than you think...
I'm using the ROM that came on the phone. I popped in my ATT sim card and all the settings were detected and it worked in a matter of 30 seconds.
It's not the phone that won't pick up 3G but the lack of a network or cell masts transmitting a 3G/HSDPA signal. So people,lets not blame the phone if you subscribe to inadequate networks. 3G has been around for over 10 years. I can't believe americans still need a tutorial.
Click to expand...
Click to collapse

Canaan said:
It's not the phone that won't pick up 3G but the lack of a network or cell masts transmitting a 3G/HSDPA signal. So people,lets not blame the phone if you subscribe to inadequate networks. 3G has been around for over 10 years. I can't believe americans still need a tutorial.
Click to expand...
Click to collapse
it's both the phone and network's fault, the phone for not having UMTS 850, 1700, or 1900. And the networks for choosing those frequencies over umts 900 and 2100.

Canaan said:
Hardice33 said:
The HD will work in the US on either T-Mobile or ATT.
I am using ATT in Wisconsin and can confirm the phone will not pick of 3G.
EDGE internet speeds are pretty good. I wouldn't go streaming youtube, however. Wifi is around in more places than you think...
I'm using the ROM that came on the phone. I popped in my ATT sim card and all the settings were detected and it worked in a matter of 30 seconds.
It's not the phone that won't pick up 3G but the lack of a network or cell masts transmitting a 3G/HSDPA signal. So people,lets not blame the phone if you subscribe to inadequate networks. 3G has been around for over 10 years. I can't believe americans still need a tutorial.
Click to expand...
Click to collapse
Wow, a little full of yourself there? It's not like I climbed towers and decided to put 850 bands in America.
I believe if I made a $750 purchase, I would know whether or not the phone was capable of picking up US 3G bands or not.
But I guess your right, I should move to Europe to take advantage of the "adequate" networks.
There is no need to be a jerk about it.
Click to expand...
Click to collapse

I'm using mine on ATT, use mostly wifi which has been good, EDGE is good the few times I've used it (based on what I've heard from people using 3G on other phones, it's not that much better than wifi, but I'm sure that's location dependent). I'm using it in NC and surrounding states, have only sent/received MMS a couple of times but haven't had any problems yet. Didn't have to do anything except insert the SIM and choose ATT. I haven't seen the 3G icon pop up so that means no 3G compatibility where I'm at.

TMobile USA is great
I am an airline pilot and use my HD nationwide and it works splendidly in every city I have been to. EDGE is much, much better than GPRS that I had on my Imate Jasjar (Universal) but I would agree that the only drawback is to streaming YouTube. YouTube on EDGE is functional but it uses the lower quality mode.
I am successfully using MMS on TMo here in the USA so any trouble with it might just be a setting that needs to be tweaked. Having had some trouble with that on my JasJar in the past I just set it up manually and did just that when I got the HD. I didn't even try the default MMS settings, just deleted them and put my own in that I knew worked.
As for 3G, didn't work on my JasJar and not on my HD but for me it turns out to not be a deal breaker at all. Having had four different WM devices over 6 years, the HD is blowing me away. I really love it's speed, screen and size. HTC did a really nice (not great) job with the TouchFlo UI and hope that a few updates will make it great. Now that I installed the new Resco Explorer (GSFinder before) I don't need to use the stylus at all! I like that the most.
For those of you in the USA, give TMobile a try. I don't think you would be unhappy with their service and pricing.
Regards,
Gordo

I'm using iWireless (Owned by Tmobile) in Iowa. No problems getting it to work like all the others here. I don't have a data plan, so haven't tested that out yet. And it's just commonly known that the HD doesn't support US 3G.

It supports 3G, but we cant use it because the antenna is set to receive 2100 and 900.
http://forum.xda-developers.com/showthread.php?t=450670&page=5

jim256 said:
I'm using T-Mobile in the US.
Didn't have to do ANYTHING special at all to get it running. Stuck in my tmobile sim, it asked which carrier I wanted to use (T-Mobile US or Tuyo or something like that). I selected tmobile and wala.
Don't know about 3G as I do not have a data plan right now (it's $25 / month and I have Wi-Fi 88% of the time).
Have flashed and hard-resetted many times since with no problems.
ONLY PROBLEM: MMS will not work. I have searched all over and made sure that I have all the correct settings. However it will not work no matter what I try. Sending usually makes it to 99% then fails. Sucks.
Click to expand...
Click to collapse
You may need the data plan for MMS to work properly. I have T-mobile in the US and here is what I did. I signed up for their $9 amonth TZones (now web2go) package. Don't tell them you have a "smartphone" or else you will have to really fight to get it.
It is not great. You have a choice between 100 MB a month or 50 MB and tons of messaging. Since I mostly use WiFi the 50MB was enough.
If they tell you that the $9 plan won't work on their phone, don't fall for it. It will work on any phone.

Everdog said:
You may need the data plan for MMS to work properly. I have T-mobile in the US and here is what I did. I signed up for their $9 amonth TZones (now web2go) package. Don't tell them you have a "smartphone" or else you will have to really fight to get it.
It is not great. You have a choice between 100 MB a month or 50 MB and tons of messaging. Since I mostly use WiFi the 50MB was enough.
If they tell you that the $9 plan won't work on their phone, don't fall for it. It will work on any phone.
Click to expand...
Click to collapse
WOW. That is WAY great information to know. So the $9 / month T-Zones is REAL full data / internet browsing? Not some stupid V-Cast like thing?
I have been dying trying to figure out what to do...when I signed up I thought unlimited data was $6 / month (it was some web2go thing for $5.99), then I find out that they discontinued it right after I got my phone and it's now $25...ridiculous. So I have been wondering, should I:
A. Switch to ATT.
B. Have an HD w/ no internet plan.
C. Go back to my vogue on sprint evdo rev a fastest mobile internet in us.
Are you pretty positive about that then? I could sign up for that right now and get 50mb browsing full internet for $9 / month as long as I tell them that it isn't a smartphone?
THANK YOU SO MUCH. AWESOME information for my situation...
Jim.

Uhm... perhaps I am missing something obvious but.
If i go to phone, then select "Options", then select "Band".
I can choose between network type "GSM" or "WCDMA".
Also for GSM/UMTS band I can choose between:
1) UMTS(2100)+GSM(900+1800)
2) UMTS(850+1900)+GSM(850+1900)
3) UMTS(800+2100)
Does that option have no effect? or what?

Is t-mobile 2g faster than at&t's?

So I ordered my N1 yesterday, and currently have at&t. wasn't too worried about the whole 3g thing, because I figured one of the smart guys here at xda would figure out a way to make it work. After looking in to it further, I realize the hardware just won't allow that. I would just switch to T-mobile, but they have no 3g coverage anywhere near me yet. this brings me to my question. is it worth switching to tmobiles coverage for faster 2g possibly, or in the hopes that they'll soon expand their network. I don't mind getting out of my contract with at&t, tmobiles rates seem to be a lot better. I'm just wondering if anybody has heard anything on T-mobiles future plans.

I think most anecdotal evidence by most users is that EDGE on TMO is much faster than ATT. Why? Even though the "transport" 2G technology is the same, ATT still suffers from not enough bandwidth at its towers for all the heavy 3G areas due to heavy usage. -- In other words, backhaul contention.
Also, the fact that in places where there is no TMO 3G... EDGE works quite well for the very same reason... Even with towers that only have several T1/DS1's in place instead of T3/DS3's or fiber
Cheers,
Kermee

In NYC, where I have 3G coverage as well, EDGE tops out at 10-15KB/s

hurrycaine3000 said:
So I ordered my N1 yesterday, and currently have at&t. wasn't too worried about the whole 3g thing, because I figured one of the smart guys here at xda would figure out a way to make it work. After looking in to it further, I realize the hardware just won't allow that. I would just switch to T-mobile, but they have no 3g coverage anywhere near me yet. this brings me to my question. is it worth switching to tmobiles coverage for faster 2g possibly, or in the hopes that they'll soon expand their network. I don't mind getting out of my contract with at&t, tmobiles rates seem to be a lot better. I'm just wondering if anybody has heard anything on T-mobiles future plans.
Click to expand...
Click to collapse
I personally have ran on EDGE for awhile on tmobile and have never had a problem with wifi while I am at home/school... however the 3g is nice, though my house seems to have 3g signals
its simple business really, though 1 man cannot make a difference... as the company grows, the service grows... verizon has the best service because it has the most customers... i think the reason tmobile has struggled in the US (as opposed to being the number 1 world wide carrier) is because of the lack of appeal from phones... with more phones rolling out and tmobile always having its doors open to unlocked phones i see the company gaining some momentum and it starts with these new android phones making it big as well as now having the fastest network in the nation...
ive had bad experiences with both verizon (contract issues) and att (terrible customer service), tmobile has yet to steer me wrong (other than not giving me an upgrade for the N1 haha)
with that said, try em out, idk if companies still let you trial their service for a week or so but you could ask?

i honestly cant tel a diff between edge and 3 g lol they both are friggin fast as hell

VoLoDaR1 said:
i honestly cant tel a diff between edge and 3 g lol they both are friggin fast as hell
Click to expand...
Click to collapse
It all depends on what you're doing Tweeting and reading tweets... probably not so much
Cheers,
Kermee

are you crazy? 3G is AT LEAST 10+ times as fast as EDGE.

I know on my touch pro using att 3g over edge. they have 3g where I work, but not at my house. so I always just use wifi at my house, but don't bother at work because the 3g is fast enough. I can definetly tell the difference. granted there is wifi almost everywhere these days, but with my touch pro I have to turn it off and on when I'm using it so my battery half makes through a day. It will be nice if the N1's is more of a automatic thing, if that makes sense. I guess if I knew that t Mobile would actually be implementing 3g in my area at all soon, it would be an easier decision, but I haven't found anything to make me think they'll be adding towers in York, PA any time soon.

Im in Dallas TX and just activated my phone. I was worried because people in some forums where saying phone kept switching to 2g. I just activated my phone and its been on 3 out of 4 bars on 3g last 30-40 minutes...I know this is kind of off topic, but thought it was important do to the nature of all the talk about speed on tmobile.
Ok im scared now, i just looked at the USA map on tmobile https://my.t-mobile.com/Plan/CoverageMap.aspx and looks to hardly be any 3g coverage! What! Tell me it aint so!

that's what I'm saying, I want 3g on this phone, but it's just not in my area on tmobile. we've established it's pretty much going to be impossible to get att's to work on this phone. It doesn't look like tmobile has 3g anywhere, atleast not hardly. what to do, what to do.

dallastx said:
Im in Dallas TX and just activated my phone. I was worried because people in some forums where saying phone kept switching to 2g. I just activated my phone and its been on 3 out of 4 bars on 3g last 30-40 minutes...I know this is kind of off topic, but thought it was important do to the nature of all the talk about speed on tmobile.
Ok im scared now, i just looked at the USA map on tmobile https://my.t-mobile.com/Plan/CoverageMap.aspx and looks to hardly be any 3g coverage! What! Tell me it aint so!
Click to expand...
Click to collapse
thats called #4 carrier coverage
as for that map, its ancient... the thing has never worked properly and the maps take forever to load yet i wish i could get a decent detailed coverage map for tmobile somewhere...

hurrycaine3000 said:
I know on my touch pro using att 3g over edge. they have 3g where I work, but not at my house. so I always just use wifi at my house, but don't bother at work because the 3g is fast enough. I can definetly tell the difference. granted there is wifi almost everywhere these days, but with my touch pro I have to turn it off and on when I'm using it so my battery half makes through a day. It will be nice if the N1's is more of a automatic thing, if that makes sense. I guess if I knew that t Mobile would actually be implementing 3g in my area at all soon, it would be an easier decision, but I haven't found anything to make me think they'll be adding towers in York, PA any time soon.
Click to expand...
Click to collapse
OMG i live in york to lol. ive asked tmobile many times if we'll ever have 3g and they told me december 09 but that never happened. who knows if we'll ever get it. but edge for me on tmobile works good unless u use media functions like youtube and streaming video but its good for web browsing and email

Make sure T-Mobile has EDGE all around your area because I've found that there are many places that don't even have EDGE on T-Mobile and are GRPS only. That being said, I do find that usually T-Mobile EDGE is faster.... The difference is so small that I wouldn't change networks over it though..

I get around 25KB/s or so, which works fine for streaming music and such. This is quite a bit faster than the AT&T users seem to get here.

Yeah you should be happy with what you've got. EDGE isn't amazing but at least with the 900mhz range you've got coverage. I'm not sure about T-mobile US thought but it has to be better than UK. I live in the UK just outside of town with 3 basestations surrounding my house just out of range with 2100 3g and 1800 2g. I can get signal occasionally with my Iphone 3gs, until I touch it...
The coverage is okish but I get Black-spots everywhere; literally, I can walk round the corner away from a basestation and lose signal. I can only use my phone if I'm underneath a basestation and even then the crappy 4.2Mbit/s (It may even be less than that) limited basestations are overloaded. Each user is then further capped at roughly 1.8Mbit/s
That's 3G and above, which I rarely get as I mentioned. When you get 2G you get EDGE. When I get 2G I don't get EDGE, I don't even get 2.5G, I get slower-than-dial-up GPRS which is unusable. None of T-mo UK's basestations are EDGE enabled; with common black-spots and poor 3G reception, this makes for an appalling network. I can't wait to switch to Three UK. Blanket UK 3g coverage with amazing deals: £15/mo rolling contract with 300 mins, unlimited texts, Unlimited (7.2Mbit/s) data. The only problem is they have shockingly bad phones (no problem for me, or so I thought...)

melterx12 said:
are you crazy? 3G is AT LEAST 10+ times as fast as EDGE.
Click to expand...
Click to collapse
That pretty well sums up the problem with TMUS users.
They have no f***ing clue.

Fixed Slow Nexus S Data w/ call to Tmobile!

Just jumped from the N1 with an unlimited Android Data plan.I've been scratching my head ever since I purchased my off-contract phone, as to why I was getting ridiculously slow speedtest results (58 kb/s /38 kb/s with full green bars) avg. I'm not sure if everyone did what I did but I took the sim card out of my N1 and activated the phone w/ T-mobile by calling in the IMEI. Turns out my N1 data plan (according to the service rep) was for the 3g service and the NS apparently uses a newer 4g service.The rep made the change and told me it should go into effect in about 2 hours and I've just rec'd a text stating that my web plan has been changed. Going to wait to run the test a bit later tonight to see if I can pull in faster speeds with speedtest. If you aren't getting the speeds you think you should here in the US with optimal signal, a call to Tmobile to verify that you the correct. Going to activate the sim card that came with the phone just to be on the safe side too. Hope this helps anyone out there reading this
UPDATE! Man I feel stupid lol but that seems to have done the trick. Just pulled 1542 kbps/ 376kbps. Should I expect higher? Just looked at the Tmobile website and Android Mobile Web - Unlimited has been changed to 4G Web- Unlimited.

Just a note: NS can not use 4G

Ulukita said:
Just jumped from the N1 with an unlimited Android Data plan.I've been scratching my head ever since I purchased my off-contract phone, as to why I was getting ridiculously slow speedtest results (58 kb/s /38 kb/s with full green bars) avg. I'm not sure if everyone did what I did but I took the sim card out of my N1 and activated the phone w/ T-mobile by calling in the IMEI. Turns out my N1 data plan (according to the service rep) was for the 3g service and the NS apparently uses a newer 4g service.The rep made the change and told me it should go into effect in about 2 hours and I've just rec'd a text stating that my web plan has been changed. Going to wait to run the test a bit later tonight to see if I can pull in faster speeds with speedtest. If you aren't getting the speeds you think you should here in the US with optimal signal, a call to Tmobile to verify that you the correct. Going to activate the sim card that came with the phone just to be on the safe side too. Hope this helps anyone out there reading this
UPDATE! Man I feel stupid lol but that seems to have done the trick. Just pulled 1542 kbps/ 376kbps. Should I expect higher? Just looked at the Tmobile website and Android Mobile Web - Unlimited has been changed to 4G Web- Unlimited.
Click to expand...
Click to collapse
i get an average of 4500-6500kbps here in brooklyn.

mazodude said:
Just a note: NS can not use 4G
Click to expand...
Click to collapse
From what I understand, it can benefit from 4G to the extent the 3G network it would otherwise use is slower than what it is internally capable of handling, it just can't take full advantage because its hardware antenna is limited to a 7.2 mbps transfer rate.

Back again
I just did the same test and now I'm pullin in 400kbps/ 376 kbps. I guess I'm just not in a good area Will try again tomorrow in a different part of the house. TY for the info everyone.

mazodude said:
Just a note: NS can not use 4G
Click to expand...
Click to collapse
Not entirely correct. While it doesn't boast full hspa its capable of higher than standard 3G speeds by using the 4g network. However unless using a custom rom you won't be able to see when it's on hspa.
Sent from my Nexus S using XDA App

I can pull 1840/590 frequently.
Sent from my Nexus S using XDA App

The Nexus One can also pull data off the HSPA+ data network (mine was averaging 4Mb/s after T-Mo upgraded my area).
My Nexus S can't seem to pull nearly that amount though. I need to pull out my N1 and test both in the same location to see if network performance has deteriorated in my area overall, or if the NS just isn't hauling the load properly.
Others have reported success in increasing data speeds with a call to T-Mo and changing to 4G account type in other threads here, so the theory is sound, assuming you're on an old account with some bad data plan. I clearly wasn't, based on my N1's performance, but the N1 was my first T-Mo phone/sim.

I had sort of the same issue. I was on a mytouch 3g data plan with my nexus s for 3 weeks and one day the data on my phone stopped working but I could still make calls. I called T-Mobile and the rep upgraded me to the 4g plan and its been working ever since.
Sent from my Nexus S using Tapatalk

distortedloop said:
The Nexus One can also pull data off the HSPA+ data network (mine was averaging 4Mb/s after T-Mo upgraded my area).
My Nexus S can't seem to pull nearly that amount though. I need to pull out my N1 and test both in the same location to see if network performance has deteriorated in my area overall, or if the NS just isn't hauling the load properly.
Click to expand...
Click to collapse
I am both happy and sad to report that after some minimal testing, my Nexus S is getting the same download speeds as my Nexus One when using the same sim card in the same location off the same speedtest.net servers. I am getting around 2990Kb/s on both phones down, 2000 up. This is happy since it shows no hardware issues with the NS as I had originally thought.
It is sad because T-Mo used to serve up around 3800-4000Kb/s in this area. Not that in most real world uses, even tethering, that there's much difference.

the Nexus S just cant pull higher than 7.2 down HSPA+ is more about the backend

I have thought about making the call but I'm afraid that tmobile might make me switch to the "third party phone" plan for $30 when I pay $25 for unlimited data with my G1 plan. plus I would have to add a text plan and I would end up pay about $20 more than I do now.

I've been getting 3mb down since they upgraded my area and I'm on android unlimited web plan.
I just called T-mobile for the second time and asked to add the 4G web plan and the rep. told me that my device was not a 4G device and for that reason the 4G plan could not be added.
Is there really a difference between Android web and 4G web? or is it just name? I'm going to find out. Tomorrow I will borrow my brother's SIM card (from his G2), and do some speed tests.

simms22 said:
i get an average of 4500-6500kbps here in brooklyn.
Click to expand...
Click to collapse
Wtf? The most I've gotten was 3Mbps in Brooklyn.

[Q] Tmobile-UK Data speed

I've recently purchased the Atrix on Tmobile here in the UK.
I'm still running the stock rom (froyo 2.2.2) and have carried out some speed tests.
Download speeds max out at ~350kbs!
This seems incredibly disappointing as my Blade on the 3 network gets much faster speeds.
My question is:
If I unlock and update to a gingerbread based rom will my data access speed improve?
i.e Have tmobile in UK crippled data transfer speeds on the stock rom?
I would be grateful for any info.
Regards
Sam

I'm on T-Mo Uk on an Atrix too and that's decent speeds for 3G/HSDPA I've tried a few different rims and radio flashes but doesn't make much if any difference, so guessing T-Mo cap the data rate. When I first got the phone in May I was lucky if I got 100 kb/s. 3 or 4 phone calls later to T-mo and they realised I was setup on the wrong data tariff, so maybe worth checking that?
Sent from my MB860 using xda premium

Thanks Chaz,
I do think this is sim related rather than the network though.
My son is now using an old T-Mo G1. Ran the speed test on his phone which has a T-Mo PAYG sim in it. Results of 3 runs are:
Down Up
1541 402
1714 414
1533 344
Now this is 3-4 x faster than my contract sim I got with my Atrix (and still half the speed I'm getting on 3's network).
Why would the atrix be performing so much worse than the ageing G1?
Next I will test PAYG sim in the atrix.......

SamHanlon said:
I've recently purchased the Atrix on Tmobile here in the UK.
I'm still running the stock rom (froyo 2.2.2) and have carried out some speed tests.
Download speeds max out at ~350kbs!
This seems incredibly disappointing as my Blade on the 3 network gets much faster speeds.
My question is:
If I unlock and update to a gingerbread based rom will my data access speed improve?
i.e Have tmobile in UK crippled data transfer speeds on the stock rom?
I would be grateful for any info.
Regards
Sam
Click to expand...
Click to collapse
Hi Sam
You are not on HSDPA (despite what the phone might report). You are only connecting to T-Mobile's normal 3g network which runs at around 0.4Mbps... HSDPA will run at anything up to 3.6Mbps, though more realistically 1-2Mbps.
All Android handsets bought directly from T-Mobile should come with the ability to connect to the HSDPA network (though I am of course refering to the SIM card - all Atrixs in theory can connect to HSDPA). If you bought the handset through a third party company (such as dial-a-phone) then they may supply the handset with a "none Android" tarrif SIM card.
Read about it here on the T-Mob forums... you may be able to speak with T-Mob technical support to get the ability to connect to HSDPA. Good luck!

Thanks for the info surrealjam.
I bought this from the T-Mo website and it didn't mention capped internet speeds.
Interestingly my wife recently (this month) switched to a sim only contract after 2 years and speedtest on her T-Mo G2 is stuck at 357kbs. I remember when she first got the phone that it had a faster internet connection than our landline ~ 2.5Mbs.
Looks like they have tweaked her settings too.
I'm off to phone technical support. thanks again.
.......
Having phoned technical support on 150 they have enabled HSDPA for my internet access.
Job done, thanks again surrealjam.
I reckon you should give them a phone Chaz
Regards
Sam

No problem, Sam - I love a happy ending. There's no way to say that without sounding smutty these days... shame.

SamHanlon said:
Thanks Chaz,
I do think this is sim related rather than the network though.
My son is now using an old T-Mo G1. Ran the speed test on his phone which has a T-Mo PAYG sim in it. Results of 3 runs are:
Down Up
1541 402
1714 414
1533 344
Now this is 3-4 x faster than my contract sim I got with my Atrix (and still half the speed I'm getting on 3's network).
Why would the atrix be performing so much worse than the ageing G1?
Next I will test PAYG sim in the atrix.......
Click to expand...
Click to collapse
I think we had our wires crossed here I was giving speeds in kb/s and you gave kbps above ? lol
My speeds are around 1900kbps down and 400kbps up, which is around 400-450 kb/s (or 1.8-1.9mb).
As I mentioned before I was capped too and a few calls to T-Mo sorted it for me as well.
Glad you got it sorted out too

[Q] HD2 and EDGE (on T-Mobile), a survey

Hello everyone,
I have been on CDMA carriers all my life and have just made a test switch to T-Mobile (to try out their $30 5GB plan), and I've got a HD2 up and running.
My problem is that the 3G works fine when I'm in a corresponding coverage area, but the EDGE connection NEVER works. In a really strong 3G/HSPA area, I can pull up to 600 KB/sec, which is great. On EDGE, I can never pull more than 1 KB/sec, if anything. More than half the time, when I try and run a speed test on EDGE, it just times out and quits. I was under the impression that EDGE was capable of at least 20-30 KB/sec (if not a little higher). I can make calls just fine, but the data is almost non-existent on EDGE.
Is my HD2 performing normally in EDGE? Does this happen to anybody else? I have full bars of EDGE, and still the poor performance. Could a few T-Mobile users post some EDGE speed examples? I just want to confirm whether or not T-Mobile's EDGE is really this horrible or if my HD2 is a special case.
I'm using the newest hyperdroid (NAND) and running the newest 2.15 radio. I've tried all combinations of T-Mobile APN settings I could find and they don't seem to fix anything. Multiple settings have worked for 3G, but none have worked for EDGE.
Thanks in advance, folks.

I'm also using hyperdroid 5.10. I'm not crazy familiar with how the apn settings work, so I ran 2 tests in case this matters.
Using 'simple' apn setting: ping 416ms, download 169kbps, upload 90kbps
Using 'tmobile' apn setting: ping 415ms, download 195kbps, upload 99kbps
Sent from my Xoom using xda premium

Thanks phoenix,
I did some traveling and tested EDGE in a different city, and it seems to work. I'm getting between 10-20 KB/s, which is acceptable. So the culprit is my hometown, which is a small, densely populated college town that's only covered by 3G where the stadium is located. The rest of it is EDGE, but there's full bars of it.
So here's another question. Do you think my lack of access is due to being on prepaid? I did notice that there are a few differences between postpaid and prepaid in terms of roaming abilities. The problem is that my town isn't considered a roaming area. There are a few areas outside of town that will be in gray areas.
I'll stop by a store later on amd see what I can do and report back. Surely someone else is experiencing something similar...
Sent from my HTC HD2 using XDA

When you say prepaid, you mean the no contract monthly plan? My wife and I are still on the 'Even More Plus' family plan that's no longer available, so we pay monthly with no contract without any data issues. I can't imagine why which plan would make a difference, but I've never tried it out. Also, since I live in a Houston suburb we have extensive coverage of 2g, 3g, and 4g, so it's a bit different than your situation.
You might try asking some local friends with T-Mobile to test their edge speeds, maybe it could help narrow down the issue to the network or your device/plan.
Best of luck to you.
Sent from my Xoom using xda premium