Database Users

[INFO] Asus Support... *sigh*

Well, I need to be honest, I'm not high on Asus's support. Figured I'd share this with the community since it's amusing, but a bit of an eye opener as to what kind of support you will be getting if you contact Asus.
I called Asus today because there is a small wedge between the frame and the tablet (it came like this). It looks like I could probably push it in, but I'd rather not risk breaking it and REALLY be screwed.
The guy asked if it was OK if they reinstalled the software. I asked why and he said in the event this is a software issue, that they would need to re-image the device. So I asked how could a physical defect be caused by software, and he said they sometimes find that issues like this are caused by software.
I can post pictures if necessary, but I was just shocked that Asus would say something as silly as that.
Unless of course... the Transformer literally is a Transformer...

Asus tech support is not the best... I had really bad experience with my graphics card last year. So I just gave up and sold the graphics card on ebay. I hope that I won't have to go through their support on my TF.
Mike

Well contrary to these few unfortunate experiences, I sent my TF into Asus last week on Wednesday, it got to their Support Site in TX (I live in NY) on Friday the 13th. I had the SOD issue that some others are experiencing which was really just a dead backlight. I just checked my RMA status and it said "Repairing" then about an hour later I got an email notification from Asus saying my TF shipped today.
This seems fairly quick turnaround for fixing my TF. Hopefully I get it back without any issues. I'll keep you all updated.

EtherBoo said:
Well, I need to be honest, I'm not high on Asus's support. Figured I'd share this with the community since it's amusing, but a bit of an eye opener as to what kind of support you will be getting if you contact Asus.
I called Asus today because there is a small wedge between the frame and the tablet (it came like this). It looks like I could probably push it in, but I'd rather not risk breaking it and REALLY be screwed.
The guy asked if it was OK if they reinstalled the software. I asked why and he said in the event this is a software issue, that they would need to re-image the device. So I asked how could a physical defect be caused by software, and he said they sometimes find that issues like this are caused by software.
I can post pictures if necessary, but I was just shocked that Asus would say something as silly as that.
Unless of course... the Transformer literally is a Transformer...
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You were probably talking to a front line "tech support" person. Universally these people have standard scripts that they must adhere to. They have to get you're OK on these things because it's on the list not because they acutally think that software could be causing a hardware defect. On the other hand it could be a real transformer and they just haven't told us yet and are waiting unil it has a chance to infect all of our other household electronics and rise up against us.

benmyers2941 said:
You were probably talking to a front line "tech support" person. Universally these people have standard scripts that they must adhere to. They have to get you're OK on these things because it's on the list not because they acutally think that software could be causing a hardware defect. On the other hand it could be a real transformer and they just haven't told us yet and are waiting unil it has a chance to infect all of our other household electronics and rise up against us.
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I used to work in Tech Support when it was more domestically based. I'm familiar with the scripts.
I also had to deal directly with support in India when I worked as a field tech, so I'm well aware. Some companies are better than others. I'm not sure if it's better script writing, better training, or what, but Asus's had to be some of the worst.
Just be prepared for it. I'll be sending mine in 1 week from Tuesday when I return from a business trip / small vacation. I'll let everyone know how well it goes and if my unit comes back "different".

EtherBoo said:
Unless of course... the Transformer literally is a Transformer...
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Is there really any doubt? Mine turns into a submarine, but I think they're all different. Just wait, you'll discover yours soon enough...
Sent from my Transformer TF101 using Tapatalk

wynand32 said:
Is there really any doubt? Mine turns into a submarine, but I think they're all different. Just wait, you'll discover yours soon enough...
Sent from my Transformer TF101 using Tapatalk
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Mine turned into a tablet.
I was slightly disappointed.

Mine finally transformed tonight, into a serving tray.

EtherBoo said:
Mine finally transformed tonight, into a serving tray.
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See? I told you!

Tards are gonna tard. All you can do is hope that you can get to level 2 or higher support.

my tech asked me if i was running windows 7 <sigh>

ASUS support has been perfect for me... http://forum.xda-developers.com/showthread.php?t=1083184

I'm still fighting them trying to get them to provide a shipping label (dust behind screen). Although they ask about the software thing because some people send their unit in password protected.
But yeah, I'm waiting for a supervisor to call me back. God damn India.

I'm trying to RMA mine at the moment, for a defective PSU and case creek.
They have asked for pictures of the problem........

I sent them an e-mail almost two weeks ago about some of the problems most of us are experiencing....and I never even got a response lol.

seshmaru said:
Mine turned into a tablet.
I was slightly disappointed.
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That's better than a paperweight.

I just registered my Transformer online and their site was embarrassing.
It really can't cost that much to have a decent English translator...
I mean, when I finished it said something like "Registration is success!"

Wow, nice.
I know Asus reads these forums. As an Android Platform developer, they seem to be doing the right thing, with 3.1 coming out.
Considering this tablet was originally going to be released with Froyo on it, then upgraded to HC, I had a feeling they'd be down with the updates (yay for 3.1 in June).
If you never have to call support, you'll think Asus was the best company ever!

ASUS announces Eee Pad MeMO ME370T and new Transformer Prime TF700T

How about that?
http://www.androidcentral.com/asus-announces-eee-pad-memo-me370t-and-new-transformer-prime-tf700t
...and some video:
http://www.youtube.com/watch?feature=player_embedded&v=xDDxMusFK9E#

About the TF700T, now we are talking about a substantial upgrade for my TF101 and even my Ipad 2. I'm on it, I'm really glad Best buy screwed up my prime preorder twice. I definitely will be getting this unit as long as it costs under $600.

jrsalda said:
About the TF700T, now we are talking about a substantial upgrade for my TF101 and even my Ipad 2. I'm on it, I'm really glad Best buy screwed up my prime preorder twice. I definitely will be getting this unit as long as it costs under $600.
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TF700T Prices:
$599 for 16gb
$699 for 32gb
Read this over on droidlife.

Would hazzard a guess that the plastic looking strip at the top also will fix GPS/wifi issues some primes suffer from
DESIRE HD using ER3BUS ASUS TRANSFORMER on KRAKD

combat goofwing said:
Would hazzard a guess that the plastic looking strip at the top also will fix GPS/wifi issues some primes suffer from
DESIRE HD using ER3BUS ASUS TRANSFORMER on KRAKD
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Heres a link to the new features: http://www.androidpolice.com/2012/0...ra-and-gps-fix-also-introduces-7-memo-me370t/
Will fix the GPS issue. Adds 1920x1200 screen. 2 Biggest additions IMO but read up anyways.

But it still only has one speaker grill...i wonder if this is replacing the Prime...even tho they say it's not, because of the gps and wifi issues.

SiNJiN76 said:
But it still only has one speaker grill...i wonder if this is replacing the Prime...even tho they say it's not, because of the gps and wifi issues.
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Not supposed to be replacing the Prime but basically is being that it is the same cost but new features.

All i can say is i feel this is the result of asus trying to rush products to the market so they could be the only quad core tablet of 2011 with hopes of ics....and FUMBLE they did in my opinion with all the shipping nightmares and recalled devices and gps joke...
in comes the tf700t in a vain attempt to please alot pissed off customers. people can say "oh i wont use the gps so it doesnt matter" all they want to and i still call BS, if i buy something like this the gps is a standard feature anymore and should deinetly be there and work. they know it thats why they are fixing it with this model. NICE TRY ASUS.... i love my tf and i will probably get a prime all though the new lenovo s2 10 with docking keyboard that looks copied straight from asus is looking quite nice as well, basically theres alot of nice stuff coming out and asus will have to get away from crap like this to remain the pc company they are.

neofreek01 said:
All i can say is i feel this is the result of asus trying to rush products to the market so they could be the only quad core tablet of 2011 with hopes of ics....and FUMBLE they did in my opinion with all the shipping nightmares and recalled devices and gps joke...
in comes the tf700t in a vain attempt to please alot pissed off customers. people can say "oh i wont use the gps so it doesnt matter" all they want to and i still call BS, if i buy something like this the gps is a standard feature anymore and should deinetly be there and work. they know it thats why they are fixing it with this model. NICE TRY ASUS.... i love my tf and i will probably get a prime all though the new lenovo s2 10 with docking keyboard that looks copied straight from asus is looking quite nice as well, basically theres alot of nice stuff coming out and asus will have to get away from crap like this to remain the pc company they are.
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Blame it on all the people who whined and whined and whined about the prime not arriving in time.
I said this months ago. I'd rather wait a couple months for a polished product than getting screwed over a rushed product.
This happened with my brother as well. He paid top dollars for an architect and a crew to build his custom made home. Towards the end, they asked him for 3 more weeks to get things polished. He said no and pointed them to the contract. What resulted were noticeable places put together in a hurry. He ended up having to hire the same crew again to fix up his house while he and his family lived in a hotel for weeks.

Asus prime got bad karma from xoom users

http://www.talkandroid.com/82990-fo...idForums+(Android+News,+Rumours,+and+Updates)
Thats what happen when you rush releases, be happy that google and motor ola are testing ics before release (or maybe not).

Serves 'em right...
Sent from my Xoom using Tapatalk

jerses said:
http://www.talkandroid.com/82990-fo...idForums+(Android+News,+Rumours,+and+Updates)
Thats what happen when you rush releases, be happy that google and motor ola are testing ics before release (or maybe not).
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Well said.
Asus botched the HW by rushing it, and have already essentially announced its replacement. Sounds like they did the same with the ICS release also.
I bought an ASUS high-end laptop 4 or 5 years ago - it was not quite a 1st tier product; they cut too many corners. But to be honest, I barely missed Amazon's first pre-order; I'd have bought one if I could have (That early-adopter itch.....I was lucky in this case)
Thinking about Lenovo or Toshiba now, and giving the grandkids the Xoom with ICS; but will wait a couple of months until I see what is both hot and working in the tablet market.
Sad that Moto has no real new products at this point at least. Their problem, not mine.

Because their dev team is so much inferior to our EOS team and all Xoom Devs.

Remember what the Xoom was like when it first came out? Buggy, slow, and a browser that wouldn't stay running for more than 5mins.

No way the Xoom was ever that bad. It's like a train wreck over there. Not only the GPS, wifi, Bluetooth issues, also problems with touch screen and especially the display, which has developed very strong horizontal banding, mostly since the ICS upgrade Asus support sounds much less effective and concerned than Motorola.
I'm really glad I have a Xoom.

n7slc said:
Serves 'em right...
Sent from my Xoom using Tapatalk
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What about the end users? Does it serve them right that their $500 (or $600) tablet is now closer to totally unusable after the ICS update? As if their pre-ICS hardware issues weren't enough of a slap in the face. There is nothing "right" about their Transformer Primes having hardware and software issues and definitely nothing right about gloating about it. I'm not a Transformer Prime owner (I'm a proud fellow Xoom owner) but its not right to make fun of the situation. ASUS has nothing to lose other than positive mind share while their consumers are stuck with a very expensive paperweight.
Sent from my W¡πg®a¥ using XDA Premium

jaekidd1012 said:
What about the end users? Does it serve them right that their $500 (or $600) tablet is now closer to totally unusable after the ICS update? As if their pre-ICS hardware issues weren't enough of a slap in the face. There is nothing "right" about their Transformer Primes having hardware and software issues and definitely nothing right about gloating about it. I'm not a Transformer Prime owner (I'm a proud fellow Xoom owner) but its not right to make fun of the situation. ASUS has nothing to lose other than positive mind share while their consumers are stuck with a very expensive paperweight.
Sent from my W¡πg®a¥ using XDA Premium
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I agree, it's a sad situation for the TF Prime owners. Hopefully they will get a fix for some of the most egregious problems very soon.

okantomi said:
I agree, it's a sad situation for the TF Prime owners. Hopefully they will get a fix for some of the most egregious problems very soon.
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ASUS owes their Transformer Prime customers a HUGE sincere apology. Make that two: one for bad hardware design choices and one for a horrible software experience. For example, their solution for the poor GPS reception is to remove it as a listed feature for the Transformer Prime on their website? Nice one.
Anything not done right is not worth doing at all...

1. I'm glad I returned my Prime and picked up the Xoom. The Prime is now $400 in some spots and I'd still pick the Xoom over it.
2. Motorola is smart for doing the soak tests.

I want a tablet very badly and the OG Transformer looks very enticing

Hey Everyone!
Like the thread title says, I'm looking to buy a tablet. I never really wanted one because I thought they were excessive luxury items but Amazon's Kindle Fire announcement (mostly it's $200 price tag) made me think for the first time about getting a tablet.
However, once I learned about the Fire not having a microSD port, I looked at the B&N Nook Tablet. I played with it in stores and I really liked it, but that 7" screen isn't optimal for me. I was looking for other options and came across the refurbished Transformers going for $300 on Tigerdirect. (Using my Chase credit card, I can buy it from Amazon and get 5% cashback which means I can get the Transformer for about $285)
Obviously this forum is biased, but do you guys recommend the Transformer? I'd love the Prime, but I just don't have that kind of money as a college student. Am I better off going with the newer Nook Tablet? Have you guys heard of any problems with these refurbed Transformers?
Thanks in advance!

Asus refurbs have a bad name to them lately. Either way, I love my Transformer. I returned an iPad2 to buy it. My wife returned her Kindle Fire because she expected it to be more like the Transformer. Said she'd rather have no tablet, then a half a tablet.
So, my vote goes to Yes, Buy it.

I'll chime in here. I've had my Transformer since the summer and I must admit that I absolutely love it. For me it offers the ultimate in portability and choice. Whatever your desire, be it watching a movie, reading a book, updating a work document, accessing your home computer, playing a game or browsing the web, it is an ultra portable extension of your computing life. If you are already in the Android ecosystem, once you register your tablet all of your Android apps will show up on your device for download. Some things it does not do well is picture taking but who uses a tablet for taking pictures? Tethered to my Android phone, I have the internet anywhere on the go. I use it with the Swype keyboard (you have to sign up for the beta) to take notes at meetings and can nearly keep up with the spoken word. If that's not good enough at a meeting, voice record it. If you have kids, there is plethora of movies, games activities to keep them quiet in the back seat on a long ride. I rooted my tablet more because I like to tinker, but out of the box I think you will find that there is not much need to do so if you are no so inclined. The stock ROM is smooth and responsive and full of useful apps; not overly bloated with proprietary B.S. In short, what are you waiting for? Pull the trigger and you won't regret the investment; it's tons of fun and useful when needed.

I have to agree with aburgthing, it's a great tablet. I also got mine this summer to replace my Asus eeepc 1005HA which was so slow that I would rather use my Incredible instead of that slow piece of crap. I use mine constantly.
The thing is absolutely amazing because IMO it can do way more than your standard netbook, if you're a college student (like I was up until a month ago!) you'll definitely want to get the keyboard also. It's a great addition for multiple reasons: It makes typing way easier (IMO it's kind of awkward to type with your thumbs on a 10" screen), it provides you with a stand when you don't feel like holding the tablet, It gives you another 9 hour battery, it provides you with 2 usb ports which function exactly like usb ports on a pc and you get an SD card slot which supports up to (the current) 128GB. Not to mention if you install an app like syncSMS you can send text messages to friends during class with the professor being none the wiser (since the texts can be sent and received via your TF to your phone)!
It's an amazing piece of technology, I spent $600 total on mine and I don't regret it one bit.

look for some used equipment deals first. Usually you can find better deal than refurb.

I've seen people call it "OG" but I don't know what it stands for?

Kermode said:
I've seen people call it "OG" but I don't know what it stands for?
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OG = OriGinal. (Added by edit - I guess it's original ganster. Always thought it was for original or orgie)
That or orgie. Come on! You know what I mean. I am absolutely convinced most guys got the TF101 to have a portible porn viewing device.

Kermode said:
I've seen people call it "OG" but I don't know what it stands for?
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Original gangster
OP: I love this tablet, I use it everyday for business, gaming, media, Web surfing... You get the idea.
I would but new or from a reputable source if you go used. If you plan on typing a lot then get the dock also, it really makes this tab stand out compared to the rest.
I have zero regret with this tablet, much preferred over all the other choices... Aside from the prime, but i'm waiting for the revised version.
Sent from my SAMSUNG-SGH-I997 using XDA App

Kermode said:
I've seen people call it "OG" but I don't know what it stands for?
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Original Gangster
Sent from my ADR6425LVW using xda premium

I bought mine "like new" from Amazon for a pretty reasonable price from warehouse deals.

id have to say the transformer in my opinion is the best tablet out there minus the prime when its worked out. ....laugh all you want but id be willing to bet i am over 10 ft away from my tab for less than a few minutes a day i m pretty much attached to it....and except for things tht are just impossible to do, i have completely replaced my laptop with it.im a student as well and its done everything ive needed it to do/

I decided to pull the trigger. I'm really excited to get it! Thanks again everyone!
BTW, what did one of you mean when you said ASUS refurbs have a bad name recently?

I am very happy with the Transformer purchased mine around the time of the Touchpad big sale.Boy glad I did not get that thing,and wanted a tablet and hands down it is the best for the price.Picked up the dock at Christmas for $99 from Amazon a good deal.Check online for a good price I was lucky the price had dropped under $370 at the time.The refurbished will save you some but not that much imo save and get it new.

Absolutely love my Transformer. I would definitely buy it again if I had to. It is fast and I have not had any problems with it at all, everything works great. I think some places are even selling new ones cheaper now that the Prime is out as well, but I could be mistaken. I say go with the transformer.

just make sure the refurbed transformers are not ones with the bad light bleeding issue! thats the only issue i've had so far with my transformer...not a major problem, but can really annoy you at times

I had an ipad, ordered the Prime. Changed my shipping speed and Amazon graciously kicked me to the back of the line and i got backordered untill mid Feb so i cancelled.
So glad it happened, i grabbed a refurb OG Transformer and i love it. With the right rom and kernel it kicks my wife's laptops butt on loading webpages, and if you have seen anything on ICS it will just be that much faster. Very glad i saved the 200 bucks, power button is pretty weak though on my refurb but ill fix it if it gets too bad.
Glad to see you pulled the trigger, welcome to the darkside!

Isn't that how it always works? I was originally with Nook Color, then I traded up to a Galaxy Tab, then I traded up to a Transformer. I kept finding reasons to justify the cost.
The TF201 has some issues of its own, particularly flaky QC and poor wi-fi and GPS reception, of which the TF101 has neither but has had QC issues in the beginning (I believe they're all ironed out now).
The TF201 has a smooth, slick design, better thinner profile and weight, a better processor, better screen, better camera, overall better device but its issues are alarming and the fact that they announced the TF700T which seems like an admission of poor design for the TF201 leads me to believe you should either stick with the tried and true TF101 or at least wait until the TF700T.

Try looking on craigslist.
Sent from my Transformer TF101 using xda premium

sadly i didnt like the TF201, finger print magnet :/ the TF700 looks better though

reaperzero said:
sadly i didnt like the TF201, finger print magnet :/ the TF700 looks better though
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You should get an ipad2. Apple came out with this anti-fingerprint technology where your fingerprints are instantly dissolved the moment you touched the screen.

Depressing in this forum! ?

I have 2 tf300's and they both have been running just about perfect! I feel horrible about all the negetive experiences I keep reading about. I hope it gets better because its a great tablet.

I'm loving my tablet. It runs very fluid. Way better then I expected. No issues.
Whats the OTA all about? I am so happy with performance I'm scared to update!
Whats new in OTA?

If rooting is something you are interested, dont update before your you can dl voodoo OTA root keeper, and read the post in the development section

leroybrute said:
I have 2 tf300's and they both have been running just about perfect! I feel horrible about all the negetive experiences I keep reading about. I hope it gets better because its a great tablet.
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me and alot others went thru way worse than this with the prime. we feel the same way. best advice is don't let others dampen your great experience with device. don't let others try to convince you your tablet is defective like theirs. Reality is there will always be people who cry n complain. alot have valid reasons but some like to go overboard on the pity party. Then you will always have some devices that are going to be defective. That's the nature of the beast here, electronics. just enjoy your device n don't let the negativity get to you.

I happen to love my 300 honestly I think its better than the Acer a510 and the Toshiba excite 10. Apperently the excite has terrible light bleed issues.
Sent from my SGH-T989 using XDA

Well its nice to see a few people being positive. I was going to wait for the tf700 to come out but it was too hard to resist for the price. I had the a500 and I felt jealous of my son with the tf101 with keyboard dock. Plus I had both tf300's rooted and build props updated in 45 minutes. I wish my phones were so easy.
No regrets at all. I am ticked that my sons tf101 got an update today with face unlock and we don't have it. Lol. I love it on my HTC Resound.
PS. Its nice to see the quick updates with Asus. 2 updates on the tf101 in a months time is pretty cool in the android world!

I'm pretty happy with mine, thus far. I had to return the first TF300 I got because it had a flaky touchscreen, but the second one's been working well. The only problem I've noticed is that the sound occasionally gets scratchy. At first I though it was a software issue, but now I'm leaning to it being due to a contact shorting when you squeeze the screen, because I've heard it making that scratchy sound when I do that.
All in all, though, I really like this thing. I can't ever see myself being satisfied with an old-school laptop after this. Having the choice of using it as a laptop or removing the screen and using it as a tablet is just wonderful.

Agreed. While not without a few quirks, the overall experience has been fantastic!
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

That's really pathetic, according to some suggestions here, we are suppose not only to enjoy but to keep a positive attitude towards our half-baked product. In a few words and based on the suggestions here we need to learn to deal with it and be patient waiting for Asus that eventually will get those issues fixed with a new firmware release.
If the tf300t were a $99 product I wouldn't mind, but I paid $399+$150(dock) for the fist tf101(RMA 3 times), $499+$150 for the tf201 preorder and now $400+$150 for tf300t.
I love ICS, and I love my tf300t as well and will keep it anyway to try new ROMs when they become available, but definitely will get a different brand next time(w/ different SoC, snapdragon or exynos), not Asus anymore.
My question to you would be.. would you tolerate a $550 laptop if it had half of the issues tf300t has.
Other than that I find it really hard to believe some of you have a 100% perfect unit.

jrsalda said:
That's really pathetic, according to some suggestions here, we are suppose not only to enjoy but to keep a positive attitude towards our half-baked product. In a few words and based on the suggestions here we need to learn to deal with it and be patient waiting for Asus that eventually will get those issues fixed with a new firmware release.
If the tf300t were a $99 product I wouldn't mind, but I paid $399+$150(dock) for the fist tf101(RMA 3 times), $499+$150 for the tf201 preorder and now $400+$150 for tf300t.
I love ICS, and I love my tf300t as well and will keep it anyway to try new ROMs when they become available, but definitely will get a different brand next time(w/ different SoC, snapdragon or exynos), not Asus anymore.
My question to you would be.. would you tolerate a $550 laptop if it had half of the issues tf300t has.
Other than that I find it really hard to believe some of you have a 100% perfect unit.
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I personally haven't found any issues with mine. All that people in this forum are saying is that if you aren't having issues, don't let the people who are having issues ruin your experience with your tf300t.

Yeah im running pretty good. No issues
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

Doing great on my end. My 3rd Android device. Use to the quirks of the software now. Much more patient these days than I was 2 years ago. Very happy as far as the hardware goes.
Really have to take forums for electronics with a grain of salt. People get disgruntled, hyperbolic, and very fanboyish.

I just like to vent once in a while
I have several of these.
All of them I got just over a week ago, and I have vented in the forums regarding the size limitations with the internal storage, and not being able to route or install new apps to the SD cards. I really do think this was stupid on the part of the manufacturer to put such a limitation in the devices.
However" even though I vent a little bit, I also have perseverance that most do not. Give up really isn't built into my fabric. With that said I like these systems a lot, and I will go through some hoops to get them to where I want them.
So far I'm very happy with these, and my son absolutely loves his. A little too much in fact, at the point where he is on a break from the tablet for the next week or so until all his MCAS and finals are done for the year, hehe.
I think most people like these that have them - people just get frustrated when they have to deal with some of the standard Android issues like Rooting, and storage.
Performance wise the TF300T is a excellent little piece of equipment.
If Asus made them come with Root right off the bat, and removed the storage limitation issue with the SD card so you didn't have to implement a work around for it. I would push for my company to get these.
Currently my company hands out the iPads and Motorola Zooms to every one so we can develop apps for both markets.
I feel the Asus is a far better product aside from the Root and SD card issue.
The SD card issue is a deal breaker on the company wide side of things though.
All and all, I like mine
nordis,

I love my tf300. No issues at all.
What a great purchase!
Sent from my ASUS Transformer Pad TF300T using XDA

Also no issues here, had it two weeks now i think to this day.
well only issue is not getting an OTA update but that's pretty minor.

moisaal said:
If rooting is something you are interested, dont update before your you can dl voodoo OTA root keeper, and read the post in the development section
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I'm rooted, updated, and re-reooted. Thanks for the heads up!
Eveything still running great... I did find a .25" stratch on the screen once there was a completely white background it exposed itself to me. Its not too bothersome but my OCD claws at the back of my mind about it.

TXKSSnapper said:
I personally haven't found any issues with mine. All that people in this forum are saying is that if you aren't having issues, don't let the people who are having issues ruin your experience with your tf300t.
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Exactly, i havent had any issues either, so dont let people put you off too much. It is obvious that the people with issues are going to be posting more on the forums

jrsalda said:
That's really pathetic, according to some suggestions here, we are suppose not only to enjoy but to keep a positive attitude towards our half-baked product.
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You've got two options:
1) enjoy it for what it is
2) return it
I'll probably hang on to mine. Fact is, for all the QC issues that have arisen with this tablet, there's nothing else like it in the market today.
Yeah, if there were four or five other Tegra 3 tablet/netbook hybrid devices out there I might take mine back for the speaker issue and the display issue that's reared its head a couple of times since I've had it. But there aren't. And I'd rather enjoy this thing for the 98% of it that works the way it is supposed to than rant and rail and raise my blood pressure over the 2% that doesn't. You might not. And if you don't, then take it back. No sense in getting all worked up over a product that you can take back to the store for a refund.

I got mine today. Firmware updated and factory reset but seems slower now
Sent from my R800i using XDA

152 hours uptime no issues at all, much better than my 101 that I returned
Sent from my ASUS Transformer Pad TF300T using xda premium