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Phone Insurance

So tell me, does anyone have insurance on their "rooted" Nexus one? I'm thinking of getting one for mine, but not sure if T-mobile provides it, or is it a good idea to get it from them, if ever. Coz they don't carry the device.
Any suggestions? Thanks in advance!

I have insurance on my Non-Rooted Nexus. You can get it from t-mobile. But i dont believe you can have insurance one you root the nexus one. I believe it voids the warranty. I may be wrong. Heres some info:
Is PHP (Premium Handset Protection) available for this Nexus One?
Yes, PHP is available for the Nexus One.
How much does PHP Insurance cost?
PHP Insurance is $4.79 per month with a $130 deductible.
How long do I have to add PHP to my account?
To qualify for PHP insurance you must add the insurance to your T-Mobile account within the first 14 days of purchase.
Great News! Asurion’s Premium Handset Protection offered through T-Mobile is available on the Nexus One. For $4.79 per month, customers are protected from loss, theft and damage – even screen damage or water damage. There is a $130 deductible per approved claim, much lower than the full retail of $529. Asurion will replace your Nexus One with . . . a Nexus One. As with most buzz-generating, hot new phones, inventory availability can be an occasional problem. Its not that Asurion doesn’t want to replace your Nexus One with a Nexus One, we do! Should there be a brief inventory problem, Asurion will offer a few different options to affected customers.

I have insurance on my ROOTED phone. You can have it. While it is true that rooting voids your warranty this has nothing to do with insurance. So look at it this way. I have a rooted phone and I loose it. I file a claim as loss is covered under the insurance. How on earth are they going to know it was rooted? Make sense.
The other above info is what I was told.
One thing to note. I had insurance on my G1 that was something like $6 / mo when I transfered that to my N1 it went down to the $5 /mo. This is because T-mobile would extend the warranty on the G1 since it was one of their phones. They don't do that on the N1 since it isn't theirs. That is why it is a little cheaper.
As for how it is replaced since T-mobile doesn't have the Nexus. I was told that the insurance company was getting some for replacements. Until then if you had a claim and they didn't have any you would go directly to Google and order a new one. You would be responsible for the full upfront cost of an unsubsidized phone. They then would cut you a check for the phone minus the $130 deductible. Make Sense.
Oh also a point on the 14 days to activate insurance. This is also true however. Lets say you let the 14 days laps. As long as you haven't rooted your phone (that would have voided the warranty) if it is ever replaced by the manufacturer you then have another 14 days to activate the insurance from the point in time you get the replacement. That is how I got insurance on my G1. I forgot to call back in the 14 days and then couldn't get coverage. Then my home button died, T-mobile replaced it under warranty, I then had them activate the insurance. Also if are under insurance and if you have a replacement under warranty I would be sure to call T-mobile. Since that was likely taken care of directly through Google or HTC they may not know. Of course if you had an insurance claim for say water damage that they tried to deny because the SN didn't match what you originally bought you could say "Oh, did I mention that the water damage happened when it fell off the boat in 300' or water?" I must have written that SN down wrong and what you have on record must be right.
Hope that helps....

as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.

Thank you for the information I'm goin with state farm.Hahaha.

Hmmm... Called Tmobile, they said my Nexus is currently insured... I made them double and triple check it, but they were positive bout this, I guess my insurance from my G1 is automatically transferred to the N1.
I still thank you for the response guys!

i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..

Red MacGregor said:
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
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That's good to know and seems like a better way to go!

Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Red MacGregor said:
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
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rjhay22 said:
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
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call whomever you're using, Farmers, whomever, they likely have a similar policy..
T-Mobile is charging a ridiculous premium for that policy

$4.79 a month is not something I miss.

uansari1 said:
$4.79 a month is not something I miss.
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sure, the difference is only $30 a year... over two years an extra $60 on the price of the phone, unless you include the deductible, and it's an extra $190.. 1/3 of the cost of the original phone..

The original poster should call T-mobile again. As I mentioned in my post that the original insurance that I had on my G1 was more expensive. They may have changed it from the insurance that is something like $7/mo to the one that is about $5 ($4.75 or whatever). I got my phone early on so it is possible they are getting better at automating these things. Everyone was still trying to figure out this new Nexus thing when I got my phone.
I have to call my insurance company anyhow so I am going to ask about phone coverage. I have USAA though not State Farm. Even if they don't offer it I wouldn't switch to State Farm. We are saving $1800 a year and have more coverage and a lower deductible on our house compared to State Farm. My parents are now switching over to USAA. He said they will save $900 a year on their 4 cars/truck.

Hey I made a bet about possible bestbuy etf's, help me win

A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk

plmiller0905 said:
A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk
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I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
Sent from my PC36100 using XDA App

craigbailey1986 said:
I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
Sent from my PC36100 using XDA App
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Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
This was sent shifting on my EVO Shift 4G using Tapatalk

plmiller0905 said:
Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
This was sent shifting on my EVO Shift 4G using Tapatalk
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from my knowledge you don't sign a contract with BB, just sprint

Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol

deathsled said:
Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol
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No I'm not...and he better not play me like that...lol. We made bets before in the past and he paid up....
This was sent shifting on my EVO Shift 4G using Tapatalk

Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.

nyclone03 said:
Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.
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Ok..then...look like I'll be paying up.
This was sent shifting on my EVO Shift 4G using Tapatalk

ETF
If anything he will get a Sprint etf. It wont show up for a month or 2 as was the case when I switched From At&t. Best buy is in the cell phone business, not the carrier business which subsidizes the cost of the phone so they cannot charge an etf

Clarify the bet with him because I'm sure Sprint didn't give him a hassle about canceling but he will get a separate bill from Sprint for the remainder of his contract. Around $200 for early cancellation.

You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
Sent from my PC36100 using Tapatalk

Not sure how Best Buy works, but I know that where I work, if you sign a contract and cancel, and DON'T bring the phone back to us, we charge a portion of the total cost.. I can't remember the amount, but that's how we do it..

Well what he did was call sprint and cancelled the service. Sprint didn't hassle him because he's well within his 30 days so they cancelled it with no questions asked. They said that he wouldn't be charge any SPRINT etf. However, he will have to pay for what he used prior to cancelling the service.
I am over his house watching the football game right now and had a chance to look at the paperwork again. And I just don't see anything that indicates a bb etf. Everything I see is in regards to sprint etf, that's it. I just thought that bb is like wirefly and letstalk. That is you have to return the device within a certain time frame if you cancel service or you'll be charged their etf. But I'm starting to think that's not the case.
Plus when I bought the Nexus S and tried to cancel my service with T-mobile, I tried to cancel my service like 3 days after I got the phone and I had to go to bb so that they can give tmobile some code that informs them that I returned the device. Sprint doesn't have a system like that. Which I know because I bought an Epic from Radioshack like 2 months ago and I returned it like 2 weeks later. However, before I took it back to radioshack, I called sprint to cancel the line that the Epic was on and they cancelled it with no questions asked again. Radioshack gave me my money back and I went to Sprint and bought me a brand new Evo for full price, I believe $500.
Oh well, I'll be paying $75 this Friday. thanks everyone for all your responses.
This was sent shifting on my EVO Shift 4G using Tapatalk

Cole28 said:
You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
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He paid contract price. But even if they told him about a possible bb etf if he were to cancel service and not return the device, its not indicated anywhere in the paperwork. They gave him copies of everything he signed and and not one indicates a bb etf.
This was sent shifting on my EVO Shift 4G using Tapatalk

This is an interesting scenario, especially if the device was paid for by cash.
Although the receipt has his sprint info, I don't think BB can go after sprint to collect anything, as they are an authorized third party seller in this case.
Now, there is this clause on the receipt under SERVICE AND SERVICE OPTIONS
....Thank you for purchasing your sprint phone and service at Best Buy. If you wish to change or cancel your Service please return with your phone to a best buy store.
As stated previously, BB is not in the carrier business, they are merely a third party reseller of sprint products. Also, nowhere on the receipt is anything else stipulated regarding cancellation of service and potential fees that may be charged [by best buy].
So, this may very well fall through the cracks.
Btw, some other resellers such as amazon and wirefly do have clauses that say if you cancel service within 180 days, you will be charged additional etf's outside of what the carrier may charge you.
ymmv.
Subscribed! <popcorn emoticon>

I believe Sprint will send a bill, and if he does not pay they will lock the ESN.

I can't speak for Best Buy since I've never worked there but I know Radioshack (and CompUSA before they went out of business) charge their own etfs if the service was cancelled within 90 days without the device being returned. At CompUSA you would get a separate paper contract about this additional etf. At Radioshack you get an electronic contract that shows up on the Verifone credit card device that requires the customer to read and sign that mentions this separate etf. I'm not sure if this is also mentioned on the receipt or not, I've never actually read it.
Sent from my PG06100 using XDA App

This is something Sprint has recently changed. Anytime a new account (within 30 days) is going to cancelled, the phone must be returned to the original point of purchase, meaning if he purchased it at BB, Sprint will not cancel the service, Best Buy has to contact NSS and have them process the 30-day cancellation. In your particular instance, if someone at Sprint cancelled them, he got lucky. In normal instances, your friend would not be allowed to cancel over the phone, meaning if he kept the phone past 30 days he'd be under contract with Sprint and then your friend would be charged $200 ETF if he chose to cancel or keep receiving Sprint bills until his account was disconnected and sent to collections.
Your friend, was really lucky to have spoken with a new hire that mistakingly cancelled the account (or line).

Kudos to Sprint for Once

Just got my Epic last Monday and I ALREADY (super clumsy move) dropped it and the screen cracked on Sunday. Went to the Sprint store today and they replaced my screen for free (I do have insurance though and pay the monthly $7). This is the 2nd time I've broken a screen with them in the past 6 months or so (broke my Moment screen too, which they also fixed for free). Just wanted to let everyone know that if you break your screen, and they have available replacements & you have insurance, they'll do it for free.

I believe if you don't have insurance they will replace it for 35$. Maybe someone here can confirm first hand but that's what a local sprint store charged a co worker when he shattered his evo then broke the lcd trying to replace the glass himself.
Sent from my SPH-D700 using XDA App

Does anyone know if you can just buy the insurance whenever? I've had my phone for a little bit and I want to buy it, but my parents keep saying that they'll [Sprint] never let me do it =/.

iamchocho said:
I believe if you don't have insurance they will replace it for 35$. Maybe someone here can confirm first hand but that's what a local sprint store charged a co worker when he shattered his evo then broke the lcd trying to replace the glass himself.
Sent from my SPH-D700 using XDA App
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Yes; if you don't have insurance, they wil replace it for $35, and if it breaks again within 30 days of the first replacement, it is free.
After bricking my Epic twice...I can definitely confirm this lol.

Hasseo said:
Does anyone know if you can just buy the insurance whenever? I've had my phone for a little bit and I want to buy it, but my parents keep saying that they'll [Sprint] never let me do it =/.
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I think you have to put it on your phone before your 30 days are up. After that I don't think you can.
Sent from my Evo Killer!!!

Hasseo said:
Does anyone know if you can just buy the insurance whenever? I've had my phone for a little bit and I want to buy it, but my parents keep saying that they'll [Sprint] never let me do it =/.
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If you have a best buy near you..just go with their insurance. It's 10 a month instead of 7; but you don't pay a premium when you have to make a claim. And they cover EVERYTHING except lost/stolen.

Just dial *2 for customer service and ask if you can add the insurance. I wouldn't see why they wouldn't want to collect an extra $7/month, though I'm sure they have a waiting period for a claim to be considered legit if you add it after the initial 30 days from phone purchase.

They will add insurance at anytime, the only rule is that it wont activate until you make a call from the insured phone to make sure you don't break/lose it then add insurance

I second the best buy recommendation. Although it can take a little time for the replacement, if your phone is deemed beyond repairable they give you in store credit for a new phone. My "hero" mysteriously developed a 45 degree bend in the middle, and they gave me credit that I put to an Epic. Best move ever.

XtaC318 said:
If you have a best buy near you..just go with their insurance. It's 10 a month instead of 7; but you don't pay a premium when you have to make a claim. And they cover EVERYTHING except lost/stolen.
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Except that their turnaround time is horrendous. Expect to wait up to 30days...

Hasseo said:
Does anyone know if you can just buy the insurance whenever? I've had my phone for a little bit and I want to buy it, but my parents keep saying that they'll [Sprint] never let me do it =/.
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You have to add it within 30 days of activating the phone. If it's been past 30 days, you can activate another phone, then reactivate your Epic, and add the insurance to your Epic.

TWO515TY said:
You have to add it within 30 days of activating the phone. If it's been past 30 days, you can activate another phone, then reactivate your Epic, and add the insurance to your Epic.
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being a sprint tech support rep i can tell you that your method is correct, however if the device you activated was activated before it will show the original activation date, alot of tech reps got fired for fraud trying to help customers out, they would activate an old device, add insurance, then switch to the new device. sprint caught us trying to help people and started marking it fraud.... so we had to stop, which sucks when the cust is cool and we cant do anything to help him/her.
and if you do not have TEP(insurance) ERP(just replacment inusrrance, or ESRP(just servicing the device in store no replacement insurance) there is a $35 charge, use to be $120 but changed about 2 months ago near christmas... also if you dont want to pay the $7 a month switch to one of the other plans and pay3-4 depending which you choose, forgot which is which... and at any time you can switch to TEP with no problem and even help a sprint rep(that helped you) out with a "sale"

XtaC318 said:
If you have a best buy near you..just go with their insurance. It's 10 a month instead of 7; but you don't pay a premium when you have to make a claim. And they cover EVERYTHING except lost/stolen.
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Except then you don't have your phone for a minimum of 2 weeks lol.

063_XOBX said:
They will add insurance at anytime, the only rule is that it wont activate until you make a call from the insured phone to make sure you don't break/lose it then add insurance
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They might have changed this but in the past they would let you put insurance on it but then you couldn't immediately make a claim. I think you have to wait either 14 or 30 days. This was so you didn't break it and then expect to add it and immediately get your broke phone fixed.

Hasseo said:
Does anyone know if you can just buy the insurance whenever? I've had my phone for a little bit and I want to buy it, but my parents keep saying that they'll [Sprint] never let me do it =/.
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But mom i want it!!! I want it now! ::Start tantrum here:::::

Pvt WhoOkid said:
But mom i want it!!! I want it now! ::Start tantrum here:::::
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I see the term "insurance" tossed around a lot when really what the poster means is the service and repair plan.
TEP is made up of both Insurance through Assurion, and the service and repair plan. Assurion replaces phones if you damage it beyond the level a repair center will handle, such as liquid damage, or board level damage. They also cover lost devices as well.
The Equipment Service and Repair plan is a service plan that gets you free service on the device in the store, including and up to replacing the phone with another if they can't fix it, and it's not liquid or board level damaged (go with the above if so)
Both plans cost four dollars each, or, if you have both you pay 7. If you just had the Insurance.. I.E. Assurion, a store is not going to work on your phone for free, and if you just have the service plan, you're not going to get a replacement for a lost phone or one you dumped into the toilet from Assurion.
Currently just the four dollar a month service and equipment replacement plan will get you new screens or whatever else you need as long as it's not liquid, board level damage, broken in half, whatever. If a store orders you another phone, that's not insurance, they did so because they couldn't fix it.

Hmmm... well. Thank you for all of your replies! You all are a big help.
At the Best Buy suggestion... no. I cannot stand Geek Squad. The corporate system there is terrible.
I'll probably just end up calling Sprint this weekend and asking if I can add it. It's been more than 30 days, but it's worth a shot.
Sent from the Epic that bites.

Did you have to pay an activation fee with your Xoom?

Verizon contacted Engadget and stated today that the activation fee and month of service for those buying the Xoom at full price is no longer necessary.
I'm curious if you had to pay the fee or not. I intend on purchasing from Costco when they open in about 3 hours. I'm going to show them the article if they give me any flack, and I'll post back here.
Update: Verizon's been in touch to inform us of a policy change: customers who purchase the off-contract Xoom will now no longer need to be on a month to month plan. That said, we still see "Month to Month" as a compulsory option at the time of updating this post.
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I bought from a VZW corporate store this morning, full price, no activation required. She asked me if I was just using for wifi or if I wanted data, I said wifi and that was it.

I'm in Iraq currently, so i had to get it overnighted to my wife and she has to activate it. I paid the activation fee...then, immediately after it is activated I am calling vzw and placing it on military suspension, and getting the activation fee credited to my account. they don't ship to APO addresses, and it has to be activated over the cell network if you get it subsidized.
hopefully, I can cancel the contract later this year. I've done it on ATT before.

Sirchuk said:
Verizon contacted Engadget and stated today that the activation fee and month of service for those buying the Xoom at full price is no longer necessary.
I'm curious if you had to pay the fee or not. I intend on purchasing from Costco when they open in about 3 hours. I'm going to show them the article if they give me any flack, and I'll post back here.
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I need to know too. I am going to Costco in 3 hours and would like to just purchase the unit without activation and data plan

ghodzilla5150 said:
I need to know too. I am going to Costco in 3 hours and would like to just purchase the unit without activation and data plan
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The official statement is from Verizon, and it's my understanding that it's the Verizon booth in Costco that activates the 3g on the device. If someone tells me I must get 3g, I'm going to mention to them the official Verizon stance and ask if they can contact their corporate office to check.

ghodzilla5150 said:
I need to know too. I am going to Costco in 3 hours and would like to just purchase the unit without activation and data plan
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ditto tenchar

Got mine at Costco this morning, and they made me signup for a plan... I told him Verizon doesn't require this anymore but rep insisted he has to sign me up for plan. He even proceeds to fill out a rebate form for me, even though I told him im going to cancel within the 72hr period anyways. Oh well...

harajuka said:
Got mine at Costco this morning, and they made me signup for a plan... I told him Verizon doesn't require this anymore but rep insisted he has to sign me up for plan. He even proceeds to fill out a rebate form for me, even though I told him im going to cancel within the 72hr period anyways. Oh well...
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I was afraid of this. Verizon probably has no intention of rushing to get the information out there hoping to still snag some undeserved money.

I got mine at Best Buy and they let me sign up without a plan... But the girl at the register didn't really know what she was doing.

I am taking my EVO with me. I already have the Engadget page ready to show if they give me an crap about fees. They are a Verizon kiosk (Verizon Representative) and should honor what Verizon is doing. If they are doing it in the Verizon stores, they should do it at their kiosks as well.

setite said:
I was afraid of this. Verizon probably has no intention of rushing to get the information out there hoping to still snag some undeserved money.
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That's when the Costco Verizon Rep needs to call a Corp store and ask them. This is what I will tell them when I get there

ghodzilla5150 said:
That's when the Costco Verizon Rep needs to call a Corp store and ask them. This is what I will tell them when I get there
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I'm ahead of you, I already printed out the Engadget article to show them . I will most definitely be forcing them to call whoever would be up to date.

setite said:
I'm ahead of you, I already printed out the Engadget article to show them . I will most definitely be forcing them to call whoever would be up to date.
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That's a good idea. I will print it out as well

ghodzilla5150 said:
I need to know too. I am going to Costco in 3 hours and would like to just purchase the unit without activation and data plan
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At costco they make you sign up for the month to month. He even gave me the number to cancel it. Up front you pay for the device, everything else is billed later. If you cancel within 3 days everything will be good to go.

bwcorvus said:
At costco they make you sign up for the month to month. He even gave me the number to cancel it. Up front you pay for the device, everything else is billed later. If you cancel within 3 days everything will be good to go.
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I suppose that's okay. The damage is done to my credit since I let Best Buy run it two days ago and Costco yesterday.
http://blogs.computerworld.com/17867/motorola_xoom_faq said:
UPDATE: Verizon Wireless has changed its mind on this policy as of Thursday morning (thank goodness). I've just confirmed with a Verizon spokesperson that if you purchase the Xoom for $800, without a contract, you will not be required to pay the $35 activation fee or sign up for a data plan. As of now, the Verizon Wireless website is not reflecting this change; however, an online customer service representative tells me you can contact customer care to have the data plan removed after making your purchase.
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So the solution is to call customer care. Doing this today will hopefully avoid having to give them a single red cent in prorated data.

setite said:
I suppose that's okay. The damage is done to my credit since I let Best Buy run it two days ago and Costco yesterday.
So the solution is to call customer care. Doing this today will hopefully avoid having to give them a single red cent in prorated data.
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On the phone with Verizon right now. She tried to tell me i can't cancel it. After i said a few things, she did it for me. Said i would be charged a pro-rated amount for any use, and if i bought under contract i would have to pay the ETF. I told her i haven't turned the device on so there better not me a charge.

bwcorvus said:
At costco they make you sign up for the month to month. He even gave me the number to cancel it. Up front you pay for the device, everything else is billed later. If you cancel within 3 days everything will be good to go.
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What's the warranty like. Do you get the Costco 90 day warranty OR the Verizon 14 day warranty? Was there other people there getting the Xoom as well

ghodzilla5150 said:
What's the warranty like. Do you get the Costco 90 day warranty OR the Verizon 14 day warranty? Was there other people there getting the Xoom as well
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You have to break your contract within 14 days if you sign a 2 year. You have 90 days to return the device. You have a 1 year manufactur warranty. You have 3 days to cancel and not pay the activation fee. I was the only one

I got mine from VZW and they tried their hardest to get me to activate it for at least one month and charge me an activation fee. I told them I didn't want to do that and that verizon released information saying that it was not necessary. After about a half hour of them constantly asking me they finally sold it to me for full price.

bwcorvus said:
You have to break your contract within 14 days if you sign a 2 year. You have 90 days to return the device. You have a 1 year manufactur warranty. You have 3 days to cancel and not pay the activation fee. I was the only one
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Thanks Bro. I will use this unit until the WIFi only model comes out. return it and get that one $200 cheaper

BB Warranty

I bought my service plan and cell phone at the Verizon kiosk in Best Buy. I opted in for the $9.99 protection plan. Ive had my phone for more than 30 days. I have a cracked camera lens. Just wondering how their replacement plan works? Their site doesnt have the DInc listed any more so Im not sure if all they do is send it in for repair, replace it, or what.

I remember reading right after dincs eol that people were getting the incredible 2 through Verizon's insurance

Give BestBuy a call and find out what they can do for you, i don't think this is verizions deal

luke1987 said:
I remember reading right after dincs eol that people were getting the incredible 2 through Verizon's insurance
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Has nothing to do with Verizon.
Anyone know if I can add Verizon insurance at any time? If I switch Id save $3 a month for what appears to be better service.

whitedragon551 said:
Has nothing to do with Verizon.
Anyone know if I can add Verizon insurance at any time? If I switch Id save $3 a month for what appears to be better service.
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You can only add the Ausurion insurance from Verizon, within the first 30 days of owning the device. I'd call BB and see what they say.

jermaine151 said:
You can only add the Ausurion insurance from Verizon, within the first 30 days of owning the device. I'd call BB and see what they say.
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Should have had the Verizon insurance.
Just got off the phone with BB. They charge $9.99 a month. If your phone breaks you go in, they take your phone and ship it to a Geek Squad repair center. In the mean time they give you an old school loaner phone at which point my unlimited data package is worthless since I cant do anything. On top of that you pay the $9.99 a month and to get a loaner phone of any sort its $50 while your phone is being repaired.
Hopefully HTC's customer service is worth something.

whitedragon551 said:
Should have had the Verizon insurance.
Just got off the phone with BB. They charge $9.99 a month. If your phone breaks you go in, they take your phone and ship it to a Geek Squad repair center. In the mean time they give you an old school loaner phone at which point my unlimited data package is worthless since I cant do anything. On top of that you pay the $9.99 a month and to get a loaner phone of any sort its $50 while your phone is being repaired.
Hopefully HTC's customer service is worth something.
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Wow! Thanks for sharing that. I will definitely stay away from their protection plans. Ausurion is awesome. I've had to use them once before. They just ship you another phone. The deductible went up recently when they lowered the monthly charge, but it's still well worth it.
Good luck on getting it fixed without too much of a pain.

jermaine151 said:
Wow! Thanks for sharing that. I will definitely stay away from their protection plans. Ausurion is awesome. I've had to use them once before. They just ship you another phone. The deductible went up recently when they lowered the monthly charge, but it's still well worth it.
Good luck on getting it fixed without too much of a pain.
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Should still be covered under HTC's manufacturer warranty. Not sure if they will replace it or what. Still waiting on them to email me back.