I'm having problems activating my Samsung Social Hubs account. I need to activate it so I can get the IM client working and also to get push notifications for my AOL account.
I have tried over network, over wifi and no results. I called Samsung cust. Support in the US (888) 987-4357, but they told me my device is not supported because the Galaxy SII is registered under Samsung UK and they gave me another no. 084567267864 but I cant get a hold of that numbet after putting prefix +44 for UK country code.
Please is anyone else having similar issues activating your Samsung social hub portal?
Sent from my GT-I9100
I suspect you did not describe the problem well.
You can set up accounts two ways:
1) Settings>Accounts and sync
2) Social Hub>Add account
If neither of those work for you I'd try a hard reset. The latest firmware KF3 seems to have a problem with IM if you're starting with a fresh copy (vs. upgrading on top of an earlier version). I just rebuilt my phone and had no problems with Social Hub other than that.
How do I know if I have KF3?
Sent from my GT-I9100
kreoXDA said:
I suspect you did not describe the problem well.
Click to expand...
Click to collapse
Ok, let me explain furthermore. The Galaxy SII comes preloaded with a service called hubs. There is: game hub, readers hub and social hub. The other two hubs are self explanatory, but the social hub has more to it.
With an activated social hub account, supposively we galaxy sII owners are able to log into multiple IM accounts (windows live, aol messenger or google talk). In addition any email account created with an active social hub account is blessed with "push" mail notifications.
I can't activate mine, past the email activation process it tells me that it cant' connect or that connection failed. What I want to do is make my primary email account the social hubs one (an AOL acct.), but I also want it to have push notification, but without activating a social hubs account, it will not allow me to do so. Right now I can only log into my AOL acct. Via polling emails every like 30mts. But it is not the same experience as real push email (similar to the gmail application from android market).
So I have been breaking my head on activating a social hub account with the samsung server. This is the link were the activation takes place and you can read for your self what I'm trying to explain: http://socialhub.samsungmobile.com and at the site there is even an option to activate from there entering my GSII's IMEI, but for some reason it regets my IMEI and tells me that it can not be registered.
So as a result, I can't log into any IM service (connection failed) or activate any email and make it my default email with push capability.
I hope I explained clearly the problem I'm experiencing ok. Thank you in
Sent from my GT-I9100
Thanks for the detailed explanation OP. I was not clear on what exactly the problem was.
I never used the HUB, I am in the States, and I just tried to register at the hub website. Upon entering my IMEI (the UK unbrabded phone), I got the message "This IMEI is not available for the social hub service."
I then searched and found this thread
http://forum.xda-developers.com/showthread.php?t=1092848
Post #6 says basically that the Hub service is not available for UK
I found the source for the first part of that post. And when you actually follow these instructions and click on Q&A, you are presented with the list of countries , there is no UK or US on that list.
I guess Samsung enforced country validation recently?
And to answer your other question about where to see the KF3 version, go to settings -> about phone -> build number
kreoXDA said:
Thanks for the detailed explanation OP. I was not clear on what exactly the problem was.
I never used the HUB, I am in the States, and I just tried to register at the hub website. Upon entering my IMEI (the UK unbrabded phone), I got the message "This IMEI is not available for the social hub service."
I then searched and found this thread
http://forum.xda-developers.com/showthread.php?t=1092848
Post #6 says basically that the Hub service is not available for UK
I found the source for the first part of that post. And when you actually follow these instructions and click on Q&A, you are presented with the list of countries , there is no UK or US on that list.
I guess Samsung enforced country validation recently?
And to answer your other question about where to see the KF3 version, go to settings -> about phone -> build number
Click to expand...
Click to collapse
Exactly, now you know that I'm talking about right. it reads "This IMEI is not available for the social hub service" you see. Why is this? I even using the same site sent them an contact us email for them to add my IMEI, but have not gotten a responce.
PS: I'm also in America on at&t ok. Thank you.
one thing nobody said before is:
when calling the uk, the leading 0 of the phone number must not be dialed. the number is 084567267864 for people in the uk, but for international callers it should be +4484567267864.
the same goes for many european countries that have phone numbers with leading 0s. just fyi.
Social Hub is run through Samsung's servers. I think the web app does nothing more than mirror what's on the phone. I've used the phone version in the U.S. on a UK phone since May and haven't had any issues. Like everyone else I can't register for the web app because it rejects my IMEI. If the phone's not letting you set up any accounts it probably has to do with settings you've selected not what's pre-programmed in the phone or its country of origin.
Related
I went to sleep last night awaiting my first day at sixth form. My G1 was going to be there for internet browsing whilst looking for information (school intranet is very unreliable) but I woke up with a slightly different issue. An ! mark. Turns out somebody had hacked my google account overnight and changed my password. i can now no longer access any google features, including any synced things on the phone, all because of some pesky hacker (of course not aimed at the wonderful 'hackers' on here such as drizzy, twisted, cyanogen, jac etc).
However, I only have one email address so I did not provide an alternate, and to reset my password requires me to know the date i started using my account, which I haven't got a clue. Does anybody know what I can do in this position? Thanks a lot
Tucka
tucka20 said:
I went to sleep last night awaiting my first day at sixth form. My G1 was going to be there for internet browsing whilst looking for information (school intranet is very unreliable) but I woke up with a slightly different issue. An ! mark. Turns out somebody had hacked my google account overnight and changed my password. i can now no longer access any google features, including any synced things on the phone, all because of some pesky hacker (of course not aimed at the wonderful 'hackers' on here such as drizzy, twisted, cyanogen, jac etc).
However, I only have one email address so I did not provide an alternate, and to reset my password requires me to know the date i started using my account, which I haven't got a clue. Does anybody know what I can do in this position? Thanks a lot
Tucka
Click to expand...
Click to collapse
You can wipe your phone and create a new account. Then in the mean time just email google and see what they can do for you.
yep, thats an option. however I have purchased numerous apps (copilot being the most expensive) that are linked to the account and that I will lose.
Also, I emailed them and they said I didn't provide enough information on my account to get it back. How the hell am I supposed to know the dates I started using 1. the account 2. youtube 3. Google calendar?
Why not just provide me with a security question?
tucka20 said:
Why not just provide me with a security question?
Click to expand...
Click to collapse
I'm wondering if you are interacting with a real Google password recovery page. From my account page the only password recovery options are:
- Secondary email (optional)
- SMS (optional)
- Security question
At no point does it ever indicate it would recover my password using something as arcane as the date I first started using Google services. By the way, I highly recommend the "Write my own question" option for the security question. Choose a question that describes a very particular characteristic of one of your heirloom or keepsake possessions.
https://www.google.com/support/accounts/bin/request.py?ara=1&hl=en&contact_type=ara&ctx=ara
Besides a secondary email account (which i don't have) it is not possible for me to do this! I am really pi*sed off with google at the minute, and am considering selling the G1 because of this. I am an ebay seller with items currently on and use my gmail address with confidence for that account, and unfortunately I can now no longer send/ receive emails to customers. THANKS A LOT GOOGLE
tucka20 said:
https://www.google.com/support/accounts/bin/request.py?ara=1&hl=en&contact_type=ara&ctx=ara
Besides a secondary email account (which i don't have) it is not possible for me to do this! I am really pi*sed off with google at the minute, and am considering selling the G1 because of this. I am an ebay seller with items currently on and use my gmail address with confidence for that account, and unfortunately I can now no longer send/ receive emails to customers. THANKS A LOT GOOGLE
Click to expand...
Click to collapse
Any reason why you couldn't recover using the regular account recovery screen? It should use your security question.
I'm not sure why you're angry at Google, when your own computing practices are what probably caused your account to be exploited (probably weak password or trojan installed a keylogger)? Regardless, Google is just practicing normal due diligence for account recovery. Account recovery has to use information that only you know (and which you possibly might not even know yourself).
If you're concerned about your eBay sales, go into your eBay preferences and change your registered email.
I dont have another email address, and have no intention of creating a new one! My password is a mixture of numbers and letters (UPPER and lower case) and I have a separate laptop that handles ebay sales so the only thing that the laptop accesses is ebay website/paypal/gmail and its running linux.
The only other time i use my gmail account is on my g1.
The reason I am angry is because this is the only company I have ever seen with security measures this tight! Even when a friend lost his paypal password it was a simple DOB/ security question thing.
I go to recover password, and it asks for my email address. I then type it, and it tells me I don't have a secondary address to receive my security question and to fill in the form posted above. That is all I get, no security question!
tucka20 said:
I dont have another email address, and have no intention of creating a new one! My password is a mixture of numbers and letters (UPPER and lower case) and I have a separate laptop that handles ebay sales so the only thing that the laptop accesses is ebay website/paypal/gmail and its running linux.
The only other time i use my gmail account is on my g1.
The reason I am angry is because this is the only company I have ever seen with security measures this tight! Even when a friend lost his paypal password it was a simple DOB/ security question thing.
I go to recover password, and it asks for my email address. I then type it, and it tells me I don't have a secondary address to receive my security question and to fill in the form posted above. That is all I get, no security question!
Click to expand...
Click to collapse
Looks like your stuck getting another email address and trying to work up the Cust. Serv. chain at google...
tucka20 said:
I dont have another email address, and have no intention of creating a new one! My password is a mixture of numbers and letters (UPPER and lower case) and I have a separate laptop that handles ebay sales so the only thing that the laptop accesses is ebay website/paypal/gmail and its running linux.
Click to expand...
Click to collapse
That does sound like a pretty secure setup.
Well I guess the best you can do is just try filling out that password recovery form. It doesn't appear that dates for the times you first started using specific Google services is necessary. Worst case scenario you could just guess. Since you already don't have any access now, I reckon you have nothing to lose. Good luck!
Meant to post yesterday:
Anyone with a Sprint Tab notice whether or not they have this icon/app on their tab?
On the Sprint page it does state "Samsung Social Hub integrates all of the user’s social networking services, messages, personal and business email, calendars and contacts, and can display calendar information from portal calendars, such as Google Calendar, and social networking services together in one view with two-way synchronization"
i contacted Sprint Tech Support and the 1st rep tried sending the app to me, which i think was BS. Then i was put through to Level 2 Tech Support. Level 2 had me do a hard reset and planned for the Tab to take an auto update and hand me the app, which it did NOT. I was then told to go to a Sprint Store because this is a manufacture issue and they will swap out the device.
PS: Tab is 2 hours old
UPDATE:
Today i decided to contact Samsung Tech Support regarding this issue. 1st rep advised me to take my equipment back to where i purchased it for a replacement. I asked to speak to a supervisor and spoke with a "Level 2 Tech". He advised me that BOTH the Sprint and Verizon CDMA units do not have this app/feature at this time and expects a possible upgrade in the near future.
Tonight, not satisfied with the conflicting date i have received, i again contacted: a) a sprint corporate store and b) care tech support. The ditz i spoke to at the store advised me, without looking, that their demo unit did not have this application and would not let me speak to someone in tech & repairs. Called Care Tech Support again and explained the conflicts i have received the last 2 days and she proceded to contact Samsung, put me on hold and CLICK...
Still trying to find out if ANY CDMA UNITS HAVE THIS APP OR NOT...
ANYONE? ANYONE? ANYONE?
I have a tmo sgt and I have the media hub, dunno what social hub ur speaking of though
My Sprint Tab doesn't have to app/widget either.
Here's the answer you've been looking for:
No CDMA tablet have SocialHub. It's up to the carriers what apps they decide to leave/install/uninstall on their devices.
It's not on my Bell Tab either.
BTW, do any of YOU have the native Calculator application? I don't, and I miss it, since it is always on my default home screen desktop. The calcs on the market are all over-featured, though they work.
no calculator here either. weird they left that out
That it is.
Sent from my GT-P1000M using XDA App
infamousjax said:
Here's the answer you've been looking for:
No CDMA tablet have SocialHub. It's up to the carriers what apps they decide to leave/install/uninstall on their devices.
Click to expand...
Click to collapse
Thanks, but no. If you go to the Sprint website under "Full Feature List" it states
"Samsung Social Hub
An integrated service that merges your social networking, contact, calendar and email information into a single interface. Social Hub is an easier way to connect with friends, family, and colleagues whenever you want, wherever you are. "
I do appriciate your efferts though
moonzbabysh said:
I have a tmo sgt and I have the media hub, dunno what social hub ur speaking of though
Click to expand...
Click to collapse
Yes, i have the "Media Hub" but NOT the "Social Hub"
go here to check it out:
http : / / socialhub (dot) samsungmobile (dot) com
Apparently it is an app that is carrier requested, but pre-installed. this app is NOT available through the market or any other markets for that matter and it is not a .apk file available from samsung or from sprint.
Croak said:
It's not on my Bell Tab either.
BTW, do any of YOU have the native Calculator application? I don't, and I miss it, since it is always on my default home screen desktop. The calcs on the market are all over-featured, though they work.
Click to expand...
Click to collapse
Thanks for your input and i do NOT have the Calculator on my Sprint Tab...
Croak said:
That it is.
Sent from my GT-P1000M using XDA App
Click to expand...
Click to collapse
That what is?
Spoke to another Tech today who is apparently sending me the .apk. Lets see...
all the social hub is is the sns contact service which integrates facebook, twitter, or myspace into your contact list and also the buddies now and feeds and updates widget. what else do you want?
infamousjax said:
all the social hub is is the sns contact service which integrates facebook, twitter, or myspace into your contact list and also the buddies now and feeds and updates widget. what else do you want?
Click to expand...
Click to collapse
If thats all you think it is, you might want to read up on it...
http: / / socialhub . samsungmobile . com
looks like its those features i listed with the addition of a couple more .apks. why do you want this so bad? its on yucky touchwiz
hi
recently got my S2 n wanted to setup fb n twitter account through social hub but im getting login failed from past 2 days ?...im not able do tht even in accounts n sync too..any help pls
The Social Hub seems to be routed through central Samsung servers. It gets a bit slow (OK, a lot slow) sometimes but it always corrects itself. I just checked and it's actually running pretty quick today. Are you sure your passwords are correct? Social Hub is really just a pass-through so I don't think there's anything native to it that would prevent you from signing in to a service.
Passwords are all correct trying from past 1 hour everytime im getting log in failed..wat exactly is the procedure
i went to social hub clicked on add acoounts then gave my fb id n password..is there anything else i need to do ?
It might be a problem with setting up new accounts. Maybe someone can try and set up an account and see if it works on their phone. Do you have any special characters in your logins that the Social Hub might night recognize?
Its true it I havent succeeded in login neither into Social hubs nor Readers hub , only Game hub works fine for me . Also when i check for firmware update through phone its always says connection failed , though I am connected with wifi . Web pages opens pretty fast but samsung related things dosent respond quick.
Go here and see if you can set it up via your PC...
http://socialhub.samsungmobile.com/
vickysud said:
hi
recently got my S2 n wanted to setup fb n twitter account through social hub but im getting login failed from past 2 days ?...im not able do tht even in accounts n sync too..any help pls
Click to expand...
Click to collapse
Forget about, and go to bed get some sleep and try again tomorrow , so I've had this happen too
BarryH_GEG said:
Go here and see if you can set it up via your PC...
http://socialhub.samsungmobile.com/
Click to expand...
Click to collapse
i can login through PC no problem every thing is working email account,im accounts but only facebook n twitter arent working..i will leave it for today n try it tom..it been the same since 3 days thinking may be prob with firmware
If i'm not mistaking, setting up your accounts in social hub and probably the rest of the hubs must be made from the data connection of you carrier.After that you can use wi-fi.
I think there was some problem with Social hub. I also got error with my facebook account. I solved it by removing the account and adding it back again. For some reason it couldn't connect if I just tried to re-enter the password.
But removing account and adding it back worked.
And I suspect it also used quite a bit of battery while trying to connect to the service and failing.
HAHA
The preinstalled app provided by the manufacturer is incompatible?
Might be why it doesn't work.
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
you are NOT alone.
spongers said:
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
Click to expand...
Click to collapse
Right after I noticed on these forums that one need to be signed into a Samsung account in order to get an ota update, I tried to sign in with my existing Samsung account - could not, wrong password.
I tried to create another Samsung account online, and I get errors ' a problem occurred'.
I even tried to use a non existing gmail account, same problem.
Then I spend about two hours on the phone (its not a cell phone, you will probably end up at laptops - but Samsung support is so ****edup, that one knows whats going on. One guy told me to create a brand new gmail account and use that userid to login. Another said I should create a new samsung.com account and use that....no luck.
When I was promised to be called back 24-48hours after open the issue and no call after 72 hours, I called them. Their response was that someone will call me when they have a solution.
Probably think I am stupid and cannot type.
**** SAMSUNG support.
Maybe I would suggest we all open issues with them, regarding this **** support. That is all we can do - maybe a lawsuit because they are selling something that is not working as advertized....
Numbers count! Please open an issue with Samsung.
Your not missing a thing, I received my wifi Gtab 10.1 couple days ago did the same thing and nothing, first it said processing failed then it said wrong password, did the same, logged in on line to the samsung website that was fine. I Called Samy tech support up and they said they are working on linking the accounts together "I take that to mean its a system wide problem" the rep said i can sign up with a diff email. Well i did that too a got the same results. Im guessing they are having some issues with that update sign in/sign up server.
Ill call again tomorrow and see why i cant sign up at all.
samsung support known for a horrible service but i love their products. as long as you are sticking here at the forum you are good. mine too and i dont want to spend more time logging-in. just go to development section and you are good to go!
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Kevin Gossett said:
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Click to expand...
Click to collapse
did you eventually use your login info from the Samsung.com site?
Maybe I am missing something really obvious ... but my Samsung Account shows as not sync'ed but I cant find where I can try reentering my username & password for it. When I go into the "Samsung Account" heading in "Accounts & Sync" there are no menu options at all. Am I looking in the wrong place?
EDIT:
Hmmm ... rebooted and now there is a message saying that "Samsung account" has to force close. Lovely.
i didn't use the same login as the website, I used the same login as my Gmail for the Tab, but I think you can use whatever email/password you want.
To access the login screen, go to Settings/About Tablet/System Updates
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
mrsbelpit said:
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
Click to expand...
Click to collapse
Clear data and cache? Do you mean from CWR or somewhere else?
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
You can also manage apps by opening the app drawer, and dragging the icon to the little "i" in the top right corner.
mrsbelpit said:
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
Click to expand...
Click to collapse
OK, that sort of helped. Went through all of that but when I sign in it says bad password(verified through last pass login I am entering it correctly), and when I try to create account from that page it says account already exists. Frustrating!
Sent from my GT-P7510 using XDA Premium App
Same question......
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
When my attempt failed for loggin in from 'settings', 'about', 'software update', these two app's (samsung apps & Samsung account) data and cache are still empty - there is nothing to clear.
I cannot see that it will work either with the CWM data/cache clear, as I did the new UI ROM install, cleared my data and cache in CWM before I did the ROM install and afterwards I still got the same errors trying to login to the Samsung account.
I think you were just one of the lucky one's to sign into samsung account.
Did you use your same account-name & password as your samsung.com info?
Have you EVER logged into the samsung.com account (maybe registered your device online), before trying to connect from the tab10.1 to samsung account?
I think these are all important questions that we need valid answers for, before we can determine the say to proceed with this account login.
Thanks
Edit:
Kevin Gossett said:
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
Click to expand...
Click to collapse
Sorry - saw your post. But as I said these two app's data and cache were empty for me, so that does not do it either.
I haven't registered my device on the website.
If you get the "username/password already exists" error, I believe you are registered, there is just a bug with the server. Wait a few hours, another day maybe, and try it again
If you're still having problems, please look at this thread, hopefully there's some useful info that can help you clear it up
http://forums.androidcentral.com/samsung-galaxy-tab-10-inch/94690-problem-update-check-sign.html
Solution found......
See this :
It works for me - confirmed.
Solved
If you're getting the "processing failed" message when logging in to do the updates, then here's your solution:
Instead of typing in your login information for the "Update" action, go back to "Accounts & sync" menu, then "Add Account", select "Samsung account", and fill in your samsung login information there.
If you have any trouble with your login (such as it rejecting your correct password), go to samsungdive.com and create or update your login information there. Simply changing your password to something different appears to somtimes help.
Once your login information is entered into the "Accounts & sync" area, you should be able to access the update feature without providing any further credentials.
samsung accounts too quirky
i have an account i have been using then updated to ICS.
galaxy s2. then tells me I cant log in with my .com domain in Turkey.
blah blah blah.
using the phone and samsung instructions it says log in under another address.
okay but there is no way of changing the log in on the phone which steadfastly keeps the old gmail address as my log in.
solution I uninstalled samsung apps and samsung account and sent an email to samsung explaining why.
told them when they get their s*** together then i might reinstall.
otherwise no advertising dollars for you samsung and google.
best to give consumers what they want.. a fully functioning OS and proggie.
I can do without samsung app but they cant do without us.
might take a year. suddenly kies for ubuntu.
email addresses that work in all countries.
WTF
Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
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My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
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Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
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bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
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