Hey guys, had my hero for about 6 months now, bought it from a friend was working properly. After playing around with rooting and flashing custom roms my USB has decided to not work anymore, I can still charge the phone which isn't so bad but can no longer mount to pc, can you guys think of any suggestions to what it might be?
Same here. No idea how to fix.
clarkey15 said:
Hey guys, had my hero for about 6 months now, bought it from a friend was working properly. After playing around with rooting and flashing custom roms my USB has decided to not work anymore, I can still charge the phone which isn't so bad but can no longer mount to pc, can you guys think of any suggestions to what it might be?
Click to expand...
Click to collapse
what rom are you using?
could be rom related
I've tried flashing different roms and it still seems the same, I'm using Tegro, but it worked fine when I first flashed the phone
have you been try this one try this one
connect your phone to the usb port of your pc.
while the phone is still connected, turn it off and turn it on (remember do not unplug the phone keep it connected to the pc).
as the phone is done with the booting process you will get what you wanted.
After a few weeks of putting up with my USB issue I have finally got it to work again. All I did was use a standard wall USB charger and a USB mini cable instead of using a Motorola charger. But so far after using it all day it has seemed to fix it
Sent from my Hero using Tapatalk
Related
So when I plug in my phone to the computer it won't connect, it just charges. Last time this happened I had to format myy sd card but I can't afford to do that now. This really is annoying and its making me dislike the phone more and more. Any help anyone? Thanks.
I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App
austin420 said:
I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
This does sound like a charge-only cable is being used.
No the cable worked well on my evo and it worked on my epic after i rooted it. Yesterday i installed the syndicate rom, then i switched back to epic experience, which was updated so installed the update. And now it doesn't want to connect to the computer. I had this problem when i first got the epic, i just formatted the SD card and that fixed it.
I've always had this problem. What I did is just unplug the cord from the phone and computer as well. Then plug the usb into a different port and then plug it into the phone and hit mount. If that doesn't work, id suggest rebooting the phone and trying again.
Sent through the Matrix
Having this exact problem right now.. I thought it was cause I was using 64 bit on my PC.. so I went to the office to try a 32 bit there.. I also wiped the phone, cleared the memory, rebooted the phone, tried different drivers, etc etc.. Nothing worked.
Then I realized that if I held the cable into the phone a certain way, it worked for a quick min.. so I realized the USB port was busted..
I went to the sprint store and they confirmed the USB port is bad.. so now I need to wait for a refurbed phone.. Which I am pissed about as I just bought this $500 phone 60 days ago, and now I have to get a refurb cause I didnt know my USB was messed up till now. Spent 3 hours on the phone with Sprint and 2 hours in the store, but since I am passed the 30 days, I am screwed and can only get a used phone back instead of a new one.
HEY
i had the same problem i had samsung check my computer remotely from were they located an they see my phone was defected an the guy say i need to turn it in to them so now im waiting on it they about to reflash it with a new software an rom an fix gps an wifi issues for me for free your phone have to have warranty go to the samsung website an check its all free shipping and handling an free service
After months of no problems yesterday I plugged my phone in for its nightly charge and noticed that it did not trigger the usual USB mount prompt.
I assumed it was Windows, but I have a bunch of machines and operating systems so I checked and they all has the same result. I switched out cords and did a complete power reset (taking battery out) no change.. The Phone charges through the USB but the computers say "unrecognized usb device" and cannot mount the phone as a drive and the phone does not offer the option as it used to???
I don't recall getting any sort of update that might have related to this?
This is the original T-mobile version
This happens to me all the time. However a restart of my phone and computer solves the issue.
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Neither of those things worked for me. There's gotta be something else to it.
jrocka01 said:
Neither of those things worked for me. There's gotta be something else to it.
Click to expand...
Click to collapse
Go over changes you made to your phone recently.
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
DarkAgent said:
Go over changes you made to your phone recently.
Click to expand...
Click to collapse
This all started when I manually installed 2.3.4. Everything else works fine. I'm not the only one with this problem.
roshga said:
only flashing another ROM worked for me... try reflash ur ROM, and wipe stuff if it doesnt work
Click to expand...
Click to collapse
How do you do that without USB connectivity?
It is very frustrating, maybe a hardware fail? I see just enough post relating to the issue that makes me know it is real but not sure how to resolve,, Do we have to go to Best Buy? or is there a direct Samsung route?
This too happens to me. Whenever I plug it into my laptop on the top USB slot, it doesn't recognize it. If I plug it in on the bottom USB slot, it does. Not sure why. This, however, is only the case if I'm using a different USB cable than the one that came with the phone itself. Once again, not sure why.
Perhaps you are using an alternative USB? Or plugging in on the top? Not sure how I can help you more than that, sorry. Hope you find a fix!
Sent from my Nexus S using XDA App
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
unforgiven512 said:
Have you tried a different USB cable?
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Using official OEM cable that came with the phone. And, again, USB worked fine until I manually installed 2.3.4.
Well It is off to Samsung for repair
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
DarkAgent said:
This happens to me all the time. However a restart of my phone and computer solves the issue.
Click to expand...
Click to collapse
Recently started happening to me, needed to transfer some files off, had to resort to dropbox etc.. rebooted phone+computer ,still not working.
Came good a few days later using same equipment, same cable,
Mysteriously fixed itself ?
Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.
I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?
OK, I new to this, but thought I'd comment. If USB debugging is turned on, my seems to do that.
Settings -> Applications -> Developement -> USB Debugging
Beowins said:
I would really like some insight on this, please.
Do I need to get the phone replaced? Am I doing something wrong?
Click to expand...
Click to collapse
Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App
sagech said:
Did you change your kernel recently?
Sent from my Nexus S using XDA Premium App
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Click to collapse
I've done nothing to the phone. Only installed a few random apps.
sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much
Beowins said:
Last week when I plugged my USB cable into my phone, it acted normal. The screen where it asks me if I want to connect USB came up, and I said yes. Everything was normal. It was baller.
Today, that doesn't happen. The screen doesn't come up and all the USB cable does is charge my phone, much like the wall plug does.
I've tried to install USB drivers, but they always require me to find "Android" in Device Manager, and it's never in there. The USB cable is doing nothing but charging my phone.
I managed to add a few mp3s over wifi, just to make sure that was actually working.
The phone is not rooted, (I was actually just going to try to do that) and everything is stock aside from a few apps.
Click to expand...
Click to collapse
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Sent from my Google Nexus S using XDA Premium App
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk
plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Click to expand...
Click to collapse
ive just tried my works blackberry usb cable and it works fine now! very odd! thanks for your help
onslack said:
sorry to hi-jack your thread!
mine does exactly the same, but all i've done is manually update to 2.3.4 and my usb hasn't worked since, like you i've tried installing the drivers and that's done nothing and its also in usb debugging.
i don't know what to do or how to get it to work again, all my searching on here and via Google don't bring up much
Click to expand...
Click to collapse
Wow, this is my post, verbatim. Any ideas or fixes?
plmiller0905 said:
Try another usb cord, and especially if you're using the samsung cord.
I had the same issue but when I switched to my Htc cord and my blacbkberry cord, everything worked as it should.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Wow, you're right. My HTC cord worked. Thanks a lot.
I have had this happen on to me and have determined that a) the long cable that came with the NS4G is unreliable when used for USB connectivity with my PC. Shorter cables (even the shorter Samsung cable that came with my Epic) work consistently. I am guessing that this is a USB Bus power issue and some people will have better mileage than others using the stock cable, depending on their PC.
b) on a few occasions, it seems I've somehow borked the PC's USB controller and the PC wouldn't recongnize anything until I rebooted it.
window7 said:
Put your phone into bootloader mode and try whether it detect or not?
And also, see if there is two line of words written
USB init start
USB init end ;-)
Click to expand...
Click to collapse
I am getting the
USB control init
USB control init end
when in bootloader and when doing the i press vol up and vol down (triangle with android in it" with downloading below).
I would like to flash my phone to factory using Samsung Simple downloader for NS4G.
Background, installed Ice Cream but didn't have radio.img so used an SU to downgrade back to 2.3, did that but no mobile network. Then the phone updated to 2.3.6 and now getting that error. Any help will be appreciated.
I searched a few times on this forum and on google.com no luck. tried to adding a recovery file manually and zip it as update.zip and install from bootloader no luck. (use file explorer and dropbox to get files on to phone).
Thanks
Amar Bar
i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys
innisdb said:
i had this issue a few months ago, turns out the usb port on the phone got defective so i could only charge it but not use the mass storage function, had to get it replaced under warranty! hope this isnt the issue with you guys
Click to expand...
Click to collapse
Was your phone rooted at any point before the issue? Not sure if they would fix it under warranty for me. I will call Samsung and see.
Thanks, I tried that but no luck. Still need to tried other cords. Also.
My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)
AardvarkAdventure said:
My phone developed this problem a couple days ago. I haven't done much to troubleshoot it...figured the port must be damaged.
(Not using the Samsung cable, btw)
Click to expand...
Click to collapse
It might be the port. I will have to get a samsung cable and try it, but i doubt it will help. Plus i can tell Samsung I tried everything. (I looked a ticket, but they said get a samsung cord, they don't trust the Palm Pre cord i am using).
I had to downgrade to the HTC Hero until i get the phone fixed.
Hello peeps first post and not a great one, my 3 week old galaxy note has decided to go crazy on my it says that my phone is charging but its not connected to any power supply, but when i turn the phone off and on again its fixed but wont charge!! Ive tried factory restoring it but to no use, ive tried connecting it to the pc but but th pc doesnt recognise it but to get it fixes via orange i need to un root it but cant do that as the pc doesnt pick the phone up AAARRRRHHHGG
Any help would be fantastic
Have you flashed custom Rom?
Sent from my GT-N7000 using xda premium
indie said:
Have you flashed custom Rom?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
No, no flashed rom just stock
You need to do full wipe battery!! Bit to do this you need CWM!
HDmadman said:
it says that my phone is charging but its not connected to any power supply,
Click to expand...
Click to collapse
Hi HDmadman. I am also new to the Gnote, bought mine 2 weeks ago. It seems to be a German version, as the original ROM came with some German applications.
After 3 days of use, my GNote started going crazy with sort of similar behavior as yours (charging without charging) and others that were even worst, like turning on by itself, opening applications by itself, etc.
It was on KKA rom and decided to go to stock KL7 to try to fix the problem, after the factory reset did not worked (as with you). After this ROM update, which I made almost 1 week ago, the phone is behaving well, with no "ghosts". (however I am still scared about what I saw on it that time and am still checking it very closely every time trying to find some strange behaviour like those).
What ROM version are u using ? Possibly a ROM update can help you as it seems to worked for me.
Cheers
Cabtouch
Charging without plugged also happened to me.. i was partying outside(new year) and there was a lot of fog an humidity. it was constantly vibrating (mute) saying it was charging/off charging loop, and when i touched the screen it would start vibrating non stop. scared the hell out of me!! that night taking the battery of for a couple minutes fixed it. The next day plugging in the usb cable on the pc it would charge but windows wasn't detecting the mobile (no usb sound when connecting original samsung cable). i cleaned the connectors of the phone with a dry toothbrush and imediattly got fixed. Has never happened to me again. But got me pretty scared though.. hoping it won't happen again!
Hello Guys,
i have a problem with my Trophy.
A few days ago it stops charging. Not by usb port from PC or the charger.
I charged the battery externally and the Trophy is working normal.
Windows doesnt recognize the Trophy anymore.
When i go into bootloader menu, Windows does recognize the device,
and i was able to flash ROMs. I tried to flash a few ROMs (now the Touch-IT Trophy v2)
and it flashes without Problem and it runs again.
Just charging isnt working and windows doesnt recognize the device when its normal startet up to WP7.
I tried with diferent Usb cables and PC's. Always the same thing.
Any suggestions what it could be?
Could it be the Vcc pin on the usb port?
Best regards,
Crawler009
crawler009 said:
Hello Guys,
i have a problem with my Trophy.
A few days ago it stops charging. Not by usb port from PC or the charger.
I charged the battery externally and the Trophy is working normal.
Windows doesnt recognize the Trophy anymore.
When i go into bootloader menu, Windows does recognize the device,
and i was able to flash ROMs. I tried to flash a few ROMs (now the Touch-IT Trophy v2)
and it flashes without Problem and it runs again.
Just charging isnt working and windows doesnt recognize the device when its normal startet up to WP7.
I tried with diferent Usb cables and PC's. Always the same thing.
Any suggestions what it could be?
Could it be the Vcc pin on the usb port?
Best regards,
Crawler009
Click to expand...
Click to collapse
My 2nd Verizon Trophy has this issue. I have to get the USB cable "just right" to get it to flash, and it doesn't accept a charge. I haven't replaced or tried soldering the USB port yet, but I bought the phone 2nd hand and the USB port is really worn out. I really have no additional advice for you. :/ If you find out if HTC can fix it, let me know because I want to fix my other phone too.
*edit* Checkout this guide that was recently posted on the front page of xda-developers: http://forum.xda-developers.com/showthread.php?t=1856180. Talks about cleaning the USB port out. Might be worth a shot, I know I am going to try it.
Thank you TheXev for your quick answer.
I just found out that the problem in my case is only software.
I idiot set my usb mode to "Diag mode", and that was the source of my problem.
I'm suprised that even a flash of another ROM isnt changing that setting, but ok.
I changed it back to Zune mode and windows does recognize my device, and its charging again.
Best regards,
crawler009
crawler009 said:
Thank you TheXev for your quick answer.
I just found out that the problem in my case is only software.
I idiot set my usb mode to "Diag mode", and that was the source of my problem.
I'm suprised that even a flash of another ROM isnt changing that setting, but ok.
I changed it back to Zune mode and windows does recognize my device, and its charging again.
Best regards,
crawler009
Click to expand...
Click to collapse
Wish my problem was so simple. Glad you where able to fix it.