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Does anyone else have trouble with their Telus HTC Hero getting the complete wrong location (or being completely unable to determine a location)? This is with GPS off using Google Location Services.
In Oshawa, it can't find my location, in Woodbridge is thinks I'm in Espoo, Finland, and in North York it thought I was in Georgetown, Guyana. Driving on the 407 it thought I was in Malaysia. Sometimes the phone gets the location correct in these areas, too, but most of the time the location is either unavailable or wrong. If GPS is on it all works perfectly.
Calling Telus results in them telling me they've never heard of this problem before (also that I'm their first call about the HTC Hero, lol). Calling HTC resulted in them telling me that this was expected as the Telus network was new and Google was still working on their location services database with the new networks here.
Therefore, I'm asking to see if anyone else has a similar issue (especially in the same general area) and if not, what could possibly me wrong on my end.
Any help is greatly appreciated.
Yup, same problem here on the west coast. According to the phone I am a well traveled man, from Vancouver to some where in Croatia, to Finland, and last night Dublin. Maybe my phone want to go out and see the world?
Yeah same here. I was in some weird places apparently and actually right now I'm in Tanjong Karang. Last night my timezone changed as well, not sure why. It should have been syncing to the network, unchecking/checking the sync to network fixed it though.
OT: Do you guys ever have your browser give an apache error? Yet all other apps continue to work? I have this fairly often and I have to turn off the radio competely and turn it back on to fix it. Really annoying.
Yeah I get the apache error too. It seems to be the homepage of the browser.
Mine works fine usually on the Rogers network - but they've had the iPhone for a while which uses network locational services as well so I guess they've got most of the glitches out. The worst I've had is when it just says "current city" but the temperature reporting looks fine.
Mine (on Rogers) works fine in Alberta - never had a wrong location.
The Rogers network is already very well established so I can't say as though I'm surprised.
First of all I'm using a Topaz with the standard 6.5 ROM. Everything worked fine.
Now I'm want to update my weather and it gives me another weather forecast. Overhere in Holland it's about 4 celsius and the forecast is saying it's 24 celsius. I've also notice that the time is about three hours later then mine local time. Is there a problem with the HTC Europe server? He's updating Bangkok, the clock flip backs to GMT+7 Bangkok, Hanoi. I'm Amsterdam GMT +1. Did several soft resets but that doesn't matter either.
Lately I've installed Gaz TD 2 tools.
Ciedric said:
First of all I'm using a Topaz with the standard 6.5 ROM. Everything worked fine.
Now I'm want to update my weather and it gives me another weather forecast. Overhere in Holland it's about 4 celsius and the forecast is saying it's 24 celsius. I've also notice that the time is about three hours later then mine local time. Is there a problem with the HTC Europe server? He's updating Bangkok, the clock flip backs to GMT+7 Bangkok, Hanoi. I'm Amsterdam GMT +1. Did several soft resets but that doesn't matter either.
Lately I've installed Gaz TD 2 tools.
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Click to collapse
Connect to WiFi and see if that fixes it.
WiFi sucks at my place so I've linked my device to my pc. Run active sync and tried. Still the same :S
Take a look in your phone settings, maybe you have checked the automatic change of hour zone and clock, when I have this activated Vodafone mess it up an give a strange location and hour.
I know about that and I've allready checked it out.
Ciedric said:
I know about that and I've allready checked it out.
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Ok, just trying to help; ¿If you put another location it gives well the weather prediction?
carlosmozas said:
Ok, just trying to help; ¿If you put another location it gives well the weather prediction?
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Click to collapse
I appreciate your help, thanks
If I select a location nearbye it won't give any troubles. The time is right and the weahter prediction is correct.
A couple of days ago I went outside and tried to update the weahter forecast. Same problem, same time GMT +7. After that, I went to work some kilometers (10km) furhter then my place. Tried the samething and it update the time and weather forecast just the right way. After work I went to my girlfriends place, also updated the weather, still no problems.
Today back home I thougt lets update the weather forecast. And yes it was messed up again. GMT +7 again, etc, etc. Still no news from HTC. Thats strange because normally they reply verry quick.
Maybe is something related to the TD2 Tools, Have you asked in that thread?; try to uninstall, or, more radical, back up of your data and Hard Reset...
I met with similar problem, probably diamond recieved wrong information about position from gsm network (your provider has bad geographical data on bts). Try to use only gps to set your location at home.
baron.b said:
I met with similar problem, probably diamond recieved wrong information about position from gsm network (your provider has bad geographical data on bts). Try to use only gps to set your location at home.
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How can I change it to only gps? Why was it working before and not now?
Ciedric said:
How can I change it to only gps? Why was it working before and not now?
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sorry for my bad english...try this, change phone settings to off, phone will not take position from network, in the waether panel choose option my location. Of course diamond has to be connected to internet.
additional question, if you set your location manualy, weather is ok? I had in our network (vodafone) on my place some town from asia...
baron.b said:
sorry for my bad english...try this, change phone settings to off, phone will not take position from network, in the waether panel choose option my location. Of course diamond has to be connected to internet.
additional question, if you set your location manualy, weather is ok? I had in our network (vodafone) on my place some town from asia...
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What do you mean by setting the location manualy.
So I have to turn off my phone in comm manager. Still link my phone to my pc?
Ciedric said:
What do you mean by setting the location manualy.
So I have to turn off my phone in comm manager. Still link my phone to my pc?
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Click to collapse
yes, in comm manager and phone must be connected via wifi or pc to internet just to receive weather data from server. In this case phone will use gps to set your location.
manually...I mean, you can set your town in option "add new town" in weather panel, if you receive wrong data from gsm netwok there must be a difference between automatic location received via network and your manual entry.
Okay I've seen that. I'll try when I'm back home.
My city isn't in the list but I've added some city's nearbye and they updsted correctly.
Got some screen shots made with shake and save. First I had this only in my home town. Now I've got it some kilometers further at my girls place. Also have been e-mailing with htc. They told me it's about the gms not gps. It updates good with only gps when I turned the phone of in comm manager.
Ciedric said:
Got some screen shots made with shake and save. First I had this only in my home town. Now I've got it some kilometers further at my girls place. Also have been e-mailing with htc. They told me it's about the gms not gps. It updates good with only gps when I turned the phone of in comm manager.
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As I tried to explain...I think the problem is because phone updates its position from positioning system in gsm network (LBS=Location-based-Service). Bts could have wrong location information or there could be some problem with compatibility with phone and network etc. Some other services provided by your operator are based on LBS usually on wap portal (place of nearest ATM, petrol station. etc.), try to use some and see the result.
baron.b said:
As I tried to explain...I think the problem is because phone updates its position from positioning system in gsm network (LBS=Location-based-Service). Bts could have wrong location information or there could be some problem with compatibility with phone and network etc. Some other services provided by your operator are based on LBS usually on wap portal (place of nearest ATM, petrol station. etc.), try to use some and see the result.
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Click to collapse
Yes I know that you explain about the GPS. Just saying I've tested it
Still e-mailing with HTC. I've also e-mailed Vodafone NL because they are about the GSM-pole.
For some reason my weather location on my home screen is now showing "Brooking" instead of Kansas City. I have never even heard of Brooking. This won't change back to Kansas City no matter how many times I manually update it. It should read Kansas City, I live in Kansas City and it was working fine until a couple of hours ago. Anyone have any ideas on this?
Thanks
Brooking is just south east of KC in MO. I have the same issue with mine showing Salida, CO which is a tiny town just south west of Denver(where I live). Seems to be an issue with how the weather widget handles location. I am now using beautiful widgets with no problems. I made a post about this last week and no one seemed to know anything.
By chance are either of you using an Airave?
I used to live in Independence, MO, and my location was showing Overland Park before I moved to Denver. I was using an Airave, and that was the cause of the incorrect location. Sprint will tell you that the Airave can mess up location based services.
Anyway, I noticed this when 2.1 roms first came out (didn't happen on 1.5 roms for some reason) and this is the cause. If you shut off your airave, reboot your phone, it should be correct.
Hope this helps.
for what ever reason, if wifi is on this can happen also, as it will use wifi to detect location and this can and usually will point to a server base. disable wifi, and have the weather update through ev and it will also correct this issue, until wifi is enabled again.
My wifi wasn't on, and I don't use Airave...not sure what the issue was for me, I did manage to get it fixe by doing a NANdroid restore...I lost a couple of downloads from the market, but they were easy to get back.
Thanks for the responses though, it was very much appreciated
Does anyone know if there is a way to update google's wifi database manually... It seems to me that it should maybe do this for the first couple weeks, but if you allow them to collect location data, the database should fix itself. I did have the problem on the stock 1.5 ROM too. No AirRave.
I'm in Independence and mine went to brooking too. I just turned on gps, manually updated and it went back to the right location.
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
Anyone else having Problems with my location not showing weather and saying Unable to download weather... The clock will work but i have to manually put a location in to get weather on my phone.
nardone24 said:
Anyone else having Problems with my location not showing weather and saying Unable to download weather... The clock will work but i have to manually put a location in to get weather on my phone.
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are you sure you have location services turned on in settings?
same problem
im also having that problem... i made sure all the location services are activated and still nothing
No other issues with data or cell reception/connection at that time?
V1R3Z said:
im also having that problem... i made sure all the location services are activated and still nothing
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Click to collapse
if ur on the rom that came with the device ur the problem but if u moded the rom sayin u downloaded a rom from xda or members then u need to go back to the rom thread u downloaded ur rom from and let them in that rom help u and always remember to do a search before startin a new thread
Did my research, im on stock rom location services enabled. No reception problems
But thanx anyway...
Are you connected to a PC? If so try this
On the Windows Mobile Device Center window under Settings click Connection Settings. Then uncheck Allow data connections on device when connected to PC and select The Internet for This computer is connected to. I don't recall much about activesync, but I think it has something similar.
I ran into a similar issue and this solved it.
nardone24 said:
Did my research, im on stock rom location services enabled. No reception problems
But thanx anyway...
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It doesn’t work for me either. Actually, doesn’t work in Orlando area, but if I go to other cities here in Florida it does (on 3g or not)
The only way that I can make it to work here is turning on the wifi without connecting to any wifi, then turn it off and tap “ Uptade Now” or tap "update now" while the wifi is searching for connection.
ya i called t-mobile about this yesterday there sending me a replacement phone mybe its a hardware problem
capsnikerz said:
ya i called t-mobile about this yesterday there sending me a replacement phone mybe its a hardware problem
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Mmmm, I don't think it's a hardware problem, at least for me. It does work in other areas.
@ nardone, etc....are you all able to open google maps and get any localization there (either with or without satellites)?
On the few occassions I've had problems getting "my location" to update, it was cleared up as soon as I opened gmaps and got a full lock...so you can try that, at least make sure that it's not a hardware issue.
Hey, a fellow Orlando-an! I have the exact same problem with the My Location service here. I have Orlando put in as a manual location, and it updates every couple of hours as its supposed to. But for the My Location, it hasn't updated in 3 days.
Nothing more annoying than going outside in the blinding heat and sun to look down on your phone that says you are in the middle of a thunderstorm.
It doesn't seem to be a problem with the GPS or location system, as it updates my location fine(currently in Maitland, not Orlando, which is correct). But it doesn't download the weather for this location properly. Very troubling...
Vengeance000 said:
Hey, a fellow Orlando-an! I have the exact same problem with the My Location service here. I have Orlando put in as a manual location, and it updates every couple of hours as its supposed to. But for the My Location, it hasn't updated in 3 days.
Nothing more annoying than going outside in the blinding heat and sun to look down on your phone that says you are in the middle of a thunderstorm.
It doesn't seem to be a problem with the GPS or location system, as it updates my location fine(currently in Maitland, not Orlando, which is correct). But it doesn't download the weather for this location properly. Very troubling...
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Go Magic!...
I'm not sure what's the problem. As I said it works on wifi and even when wifi is on and not connected to any network. It does work fine on Edge here in Orlando and also worked in 3G in Miami and Las Vegas.
I've been playing with it all afternoon at work(aren't they happy about that), and can't get it to update for the life of me. Tried turning on wifi, off and on HTC location service, disabling 3G, whatever I do it won't pull current weather data.
Maybe there just isn't anything to pull for Maitland, which is where I am at the moment, because the manual Orlando entry downloads fine. I wish there were a way to choose the location for my Cookie's hometab so it didn't show an incorrect thunderstorm.
Vengeance000 said:
I've been playing with it all afternoon at work(aren't they happy about that), and can't get it to update for the life of me. Tried turning on wifi, off and on HTC location service, disabling 3G, whatever I do it won't pull current weather data.
Maybe there just isn't anything to pull for Maitland, which is where I am at the moment, because the manual Orlando entry downloads fine. I wish there were a way to choose the location for my Cookie's hometab so it didn't show an incorrect thunderstorm.
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Try Oviedo! lol j/k
There's actually an app around xda somewhere that lets you add cities that aren't in manila's database by default. I don't remember the exact location or name, but it works on multiple devices so it might just be in the general section. I'll try to look for it more when I get home later but you might find someone who remembers the name before I do, or just find it through searching.
It works!
For same reason that I don't know, my location is working fine today in Orlando, on 3G, H, and wifi...
Have you tried QuickGPS?? Works beautifully!!!!!
Make sure you have a data connection turned on... If you don't, it will not update automatically to your city or weather...
The GPS on my Nexus 7 is acting funky. I'm in Florida, and all of my apps are saying I'm in Vegas. Sometimes it'll show my correct location, but then it'll change back to saying I'm in Vegas. This is happening with Google maps, HD widgets, flixster, etc.. It's quite annoying. I haven't done anything to my N7 except unlock the bootloader, but it was doing it out of the box before that. What the French toast!? Anyone else having this happen? My GNex is fine with the same apps.
I tested mine to see if it would tell me where radio shack was. It worked and navigated good. It even told me the driving time to 3 of the nearest stores and traffic reports lol pretty crazy. I'd send it back for a replacement.
Sent from my Nexus 7 using xda app-developers app
Clienterror said:
I tested mine to see if it would tell me where radio shack was. It worked and navigated good. It even told me the driving time to 3 of the nearest stores and traffic reports lol pretty crazy. I'd send it back for a replacement.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Man, I just went to Sam's Club to exchange it. Got home, set it up, and my apps (google maps, HD widgets, google now) are showing Vegas still instead of my city in Florida. Ugh!!!
Goat1202 said:
Man, I just went to Sam's Club to exchange it. Got home, set it up, and my apps (google maps, HD widgets, google now) are showing Vegas still instead of my city in Florida. Ugh!!!
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Are you sure you're not in Vegas?
skynoir said:
Are you sure you're not in Vegas?
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Haha. Would be nice, but I'm not Could it be WiFi related? It seems that when I turn WiFi off, I shows my correct location in Florida and not Vegas. I don't know how/why the WiFi would interfere but not it's correct.
Goat1202 said:
Haha. Would be nice, but I'm not Could it be WiFi related? It seems that when I turn WiFi off, I shows my correct location in Florida and not Vegas. I don't know how/why the WiFi would interfere but not it's correct.
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Did you check at the store or at home? Can you drive a few miles away and see if anything changes? Just a shot in a dark, but I work with address mapping online and sometimes for some reason the address for a certain location is totally wrong.
skynoir said:
Did you check at the store or at home? Can you drive a few miles away and see if anything changes? Just a shot in a dark, but I work with address mapping online and sometimes for some reason the address for a certain location is totally wrong.
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With my original N7 and the new one that I exchanged for, I checked at home, and I haven't tried it anywhere besides at home. If I drive somewhere, I guess I would have to find a place with Wifi. I have a GNex, and it doesn't have the issue. It always shows the correct location. Not too long ago, I disconnected from WiFi on the N7 and it shows the correct location. So I don't know if WiFi is the culprit for some bizarre reason.
Download the map of your city and take a little drive. See if your GPS acts up away from. You can make sections of a map available offline in the Google maps menu.
Does this issue happen if you turn off wifi and enable GPS? Reason I ask is I remember Google Latitude acting super strange when I was using the wifi for it to determine my location when I was at my girlfriend's house. For a while it said I was in New York City, other times it said I was within PA but I was about 30 miles away. At one point it said I was in Africa somewhere.
All of the wireless towers (3G, 4G, etc) have ID's to them, so based on the ID that gets reported to the carrier is what dictates where on the map you are. That said, wireless access points aren't typically in the database to determine your location, so it uses some other sort of wacky way to determine your location, but like I said, Google Latitude was acting up. I remember hitting "improve my location" within the app and letting it run overnight to see if it could better determine my location. Oddly, I never had a chance to see if it fixed it, because the next morning our bid was accepted on a house so we ended up worrying about packing rather than did my phone work better. I just wanted to throw the above on the table just in case... turn off wifi... try GPS... see what happens.
JaSauders said:
Does this issue happen if you turn off wifi and enable GPS? Reason I ask is I remember Google Latitude acting super strange when I was using the wifi for it to determine my location when I was at my girlfriend's house. For a while it said I was in New York City, other times it said I was within PA but I was about 30 miles away. At one point it said I was in Africa somewhere.
All of the wireless towers (3G, 4G, etc) have ID's to them, so based on the ID that gets reported to the carrier is what dictates where on the map you are. That said, wireless access points aren't typically in the database to determine your location, so it uses some other sort of wacky way to determine your location, but like I said, Google Latitude was acting up. I remember hitting "improve my location" within the app and letting it run overnight to see if it could better determine my location. Oddly, I never had a chance to see if it fixed it, because the next morning our bid was accepted on a house so we ended up worrying about packing rather than did my phone work better. I just wanted to throw the above on the table just in case... turn off wifi... try GPS... see what happens.
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Yeah, I mentioned somewhere in the thread that if I turn off WiFi, it seems to work fine. GPS is always on with it anyway. Either way, it should be able to pinpoint me. What's the point of the N7 if you can't keep WiFi on? Having both WiFi and GPS on should be able to find my location. I haven't really seen anyone else with this issue in trying to google it. It's just weird though because my GNex works perfect at home. And I can't get the N7 tablet to get the right location? Just odd.
Location on Google Voice Search
I'm in Lethbridge Alberta. ( Canada) Mine works fine in location and latitude... also Google Now works (when its giving me weather changes in the morning)
However, as soon as I ask Google Search "what's the weather like today", it tells me the weather for Washington and its driving me up the wall. Anybody else in Canada having the Same issues?
I believe there is a setting somewhere that has a check box "use Wi-Fi to determine my position". You need to find it and un-check the box. I would venture a guess that your internet service provider has a hub in Vegas and your outside IP address is registered through that facility.
Edit: turn Google Location Services OFF... Settings>>Location Services
Mine is showing Vegas also, oh I am in Vegas.
Sent from my Nexus 7 using xda app-developers app
It's probably due to the MAC address of the wireless router(s) your Nexus 7 is seeing. My parents live in Oregon and my step-mom works for a company based in San Diego. They sent her a remote access point to telecommute with and while I was visiting last year my Atrix would see me as being in Oregon when I was in view of a GPS satellite but otherwise, when it could only rely on WiFi for determining my location, it would see me in San Diego due to the remote access point having been in San Diego previously. So... don't worry about it! Your router/modem/whatever or your neighbor's may have been in Vegas previously at some other person's house.
Android Location Services periodically checks on your location using GPS, Cell-ID, and Wi-Fi to locate your device. When it does this, your Android device will send back publicly broadcast Wi-Fi access points' Service set identifier (SSID) and Media Access Control (MAC) data. The Google street car does this sort of thing too; collects Wi-Fi access points' data and MAC addresses, then associates them with their GPS location data.
What this means simply is that Google knows where you are when you are connected to an SSID they have previously collected location data on. For whatever reason, Google's data regarding your SSID is that it's location is somewhere in Vegas. I imagine this to be something that would remedy itself in time, though I'm not sure what the quick fix is. Maybe if you go in and out of range of your router with GPS on, the association will reset with the new location data? Are you set up to send anonymous location data back to Google?
There's nothing wrong with your GPS though.
Thanks everyone for the feedback. These last couple replies seem logical. When I turn off Google location services, my GPS works fine. What stinks is that, Google location services is required for Google Now. Has to be something with my Wifi router.
Hawkish.KMZ said:
I'm in Lethbridge Alberta. ( Canada) Mine works fine in location and latitude... also Google Now works (when its giving me weather changes in the morning)
However, as soon as I ask Google Search "what's the weather like today", it tells me the weather for Washington and its driving me up the wall. Anybody else in Canada having the Same issues?
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Click to collapse
Land Master said:
I believe there is a setting somewhere that has a check box "use Wi-Fi to determine my position". You need to find it and un-check the box. I would venture a guess that your internet service provider has a hub in Vegas and your outside IP address is registered through that facility.
Edit: turn Google Location Services OFF... Settings>>Location Services
Click to expand...
Click to collapse
I don't think this is the problem because I've tried, my phone (Rogers, originally registered in Calgary) as a hot spot, my house, my friends house, my work's wifi. All of these respond to any Non-location-specified operation to Washington. i.e. If i asked what time it was, it will give me washington's time. Same with weather, Washington weather. Im living in Canada. Is this a Canada specific problem maybe?
Hawkish.KMZ said:
I don't think this is the problem because I've tried, my phone (Rogers, originally registered in Calgary) as a hot spot, my house, my friends house, my work's wifi. All of these respond to any Non-location-specified operation to Washington. i.e. If i asked what time it was, it will give me washington's time. Same with weather, Washington weather. Im living in Canada. Is this a Canada specific problem maybe?
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Click to collapse
Nope, I'm having the same issue and I'm in the US. With "Google location services" and enabled, mine jumps back and forth between my actual location and the main floor of the "ny, ny" casino in Vegas. I have 3 other Android devices sitting near me that have never had an issue.
Caffinatedone said:
Nope, I'm having the same issue and I'm in the US. With "Google location services" and enabled, mine jumps back and forth between my actual location and the main floor of the "ny, ny" casino in Vegas. I have 3 other Android devices sitting near me that have never had an issue.
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Click to collapse
Yep, that's why I started this thread. Mine says I'm in the "NY,NY" casino in Vegas as well, and I'm in Florida.
Switchbitch said:
Android Location Services periodically checks on your location using GPS, Cell-ID, and Wi-Fi to locate your device. When it does this, your Android device will send back publicly broadcast Wi-Fi access points' Service set identifier (SSID) and Media Access Control (MAC) data. The Google street car does this sort of thing too; collects Wi-Fi access points' data and MAC addresses, then associates them with their GPS location data.
What this means simply is that Google knows where you are when you are connected to an SSID they have previously collected location data on. For whatever reason, Google's data regarding your SSID is that it's location is somewhere in Vegas. I imagine this to be something that would remedy itself in time, though I'm not sure what the quick fix is. Maybe if you go in and out of range of your router with GPS on, the association will reset with the new location data? Are you set up to send anonymous location data back to Google?
There's nothing wrong with your GPS though.
Click to expand...
Click to collapse
I guess I'm confused about this because I have both my N7 and GNex connected to my wireless router at home. I've had my GNex since it came out and have not had this issue with it. My router only has one SSID, right? And both of my devices are connected to it with only the N7 having the issue. And again it's only when "Google Location Services" is checked. It stinks to have to turn it off because "Google Now" requires it to be checked.