Related
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
So you went to the inspire?
Im thinking of leaving the inspire for the atrix
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
how did people not understand you
where you holding the phone right or
if could have defective
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
I had the same problem. I turned off the noise cancellation feature and that fixed it. The noise cancellation feature sounds like it has a gate with a threshold that's too high so it cuts off the beginning and end of words.
Sent from my MB860 using XDA App
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
you probably coulda called him and walked across the store to show that your mic was bad, nobody has any problems understanding me whatsoever.
I've had complaints on my phone as well... they say it sounds muffled basically. I'll see if things get better with noise cancellation off. That's one of the few complaints I've had about the phone actually. I never really had much concern over call quality, but it's been mentioned enough times that I think it's a reasonable issue.
nickleson said:
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
If you didn't think you could convince the BB guy with a phone call and then you state that the Atrix didn't suit your needs, it tells me that you really did just want a new phone. If you didn't like the device just be honest about it. If you liked the device you would have exchanged it for a different Atrix as defective.
My phone sounded muffled on the first day of owning it. Now I have no complaints, not sure if it was a setting or what.
I had the same issues with speakerphone, but after I turned off noise cancellation everything was better.
colin725 said:
Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
Click to expand...
Click to collapse
Actually a lot of people have issues with the voice quality. I've gone through 3 atrixes and still have the same issue, even the employees at the ATT store notice it. Motorola said they were working on it and some people have had some luck exchanging the phone, others have not been so lucky. The issue is only with the mic in the phone, if you use bluetooth then voice quality is crystal clear.
Bell atrix here..
On Fido. SOUNDING CRYSTAL CLEAR
So after all this time using an EVO since ship date, Sprint and HTC blew it with this gb update. Getting a comparable device without losing my upgrade, was a huge plus for me to move on to this.
It wasn't the of root. It was the lack of testing, and caring about the users of this phone, the 30 second update that went on while I slept, the 2 replacements that randomly revolted every 3+hrs just everything I hope the ns4g is better.
Must say, its been a great run.
My wife has had 2 replacement evos in the past month due to broken usb port. I wish at this point they'd just offer a nexus
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
Click to expand...
Click to collapse
This same exact thing is happening to me too.. very irritating.. So much for getting that perfect shot..
jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
Click to expand...
Click to collapse
Are you using a stock Evo? If so, call and ask if they'll upgrade you. I don't think they're reading this and cross-referencing your username to your account.
When you call for a replacement, state that you are not physically able to make it to a sprint repair center: wheelchair bound, etc, whatever your excuse may be, as wrong as that seems, it's the only way to get them to MAIL the replacement to you, express that you've had the device replaced 1+ times, and that you spoke to a manager who told you, you were eligible for a like or comparable replacement, they will offer you the evo shift, ns4g, and all the other low-end devices.
This is up to you form here on.
This bypass's the reps at the store.
Foot note: make sure you do this with TECH SUPPORT!
slawson said:
When you call for a replacement, state that you are not physically able to make it to a sprint repair center: wheelchair bound, etc, whatever your excuse may be, as wrong as that seems, it's the only way to get them to MAIL the replacement to you, express that you've had the device replaced 1+ times, and that you spoke to a manager who told you, you were eligible for a like or comparable replacement, they will offer you the evo shift, ns4g, and all the other low-end devices.
This is up to you form here on.
This bypass's the reps at the store.
Foot note: make sure you do this with TECH SUPPORT!
Click to expand...
Click to collapse
They are so lame to make us go into the stores anyway. It's very annoying. however on my side... I've been lucky. never once have had an issue. my last phone I even changed out my own touch screen. :-D then when I got my evo. I got a hammer and killed my last phone. hahahha
haha, I wish. I've had nothing but issues out of my evo
I got some pretty bad light leaks under the home,back, and search buttons to where it looks like the metal around the bottom of the phone is white. I have heard you can get a replacement for light leakage but does or would this qualify?
who cares what this says anyways
sounds like some here have the new phone itch.. after the new phones come out all kinds of defects are found on our current phones..
ha ha.. I suffer from it..
Just tell them your phone randomly reboots lol.
Good luck with the Nexus. I have had two and sold them both. (traaded in my OG Evo.) The Nexus phones have all kinds of issues, including miserable battery life, bad radios causing dropped calls, taking 6 hours to charge the battery, flimsy plastic construction, etc.
I ended up with an Evo 3D, and so far, so good. It's nice to have a fast phone with a large screen, but somewhat more narrow than the original Evo.
Go to the Sprint site and see the Nexus user reviews vs. either of the Evos. It's no contest.
Good luck.
Thanks, and I always have 2 more evo's lol.
ronnienyc said:
Good luck with the Nexus. I have had two and sold them both. (traaded in my OG Evo.) The Nexus phones have all kinds of issues, including miserable battery life, bad radios causing dropped calls, taking 6 hours to charge the battery, flimsy plastic construction, etc.
I ended up with an Evo 3D, and so far, so good. It's nice to have a fast phone with a large screen, but somewhat more narrow than the original Evo.
Go to the Sprint site and see the Nexus user reviews vs. either of the Evos. It's no contest.
Good luck.
Click to expand...
Click to collapse
I don't have any of these problems. I have a rooted EVO 4G in the drawer and a Sprint upgrade ready to be claimed. Other Android phones I have are the N1 and Atrix 4G, bought the 3D as a gift for my dad as well. Right now the NS4G is the only Android phone that I'd use.
Sent from my Nexus S 4G using XDA App
slawson said:
Just tell them your phone randomly reboots lol.
Click to expand...
Click to collapse
I told them that and they told me I need a task killer app because there apps staying open causing my phone to reboot. It has done it but not lately. I do want a different phone since I can't root this one and I just got it like 3-4 weeks ago. So not so much a new phone just one that isn't locked. If the EVO gets root I would keep it but with all the rumors going around that it won't or it maybe October or never I don't want to wait 2 years to get a phone I can root.
who cares what this says anyways
Award Tour said:
Right now the NS4G is the only Android phone that I'd use.
Click to expand...
Click to collapse
Why is that?
I just called and they are offering me a Transform or a zio LOL........
jordanetodd said:
My camera is being retarded and after 2 or 3 pics my phone reboots. I'm hoping sprint will offer me a ns4g.
from my PC36100 using XDA App
Click to expand...
Click to collapse
I also got reboot while trying to snap a picture
Sent from my PC36100 using XDA App
Rem3Dy said:
I just called and they are offering me a Transform or a zio LOL........
Click to expand...
Click to collapse
The latest and greatest !
gab2012 said:
The latest and greatest !
Click to expand...
Click to collapse
Right hahaha
Sent from my PC36100 using XDA App
I no I no....this post is gonna receive lots of bias info but I still wanna give it a try and I hope people r honest. I have read all over in these forums, there are lots of threads like this but at points it seemed people were overly sarcastic about everything.
My contract ends in a couple of weeks. I'm gonna be switching to tmobile as its hella cheaper. Now putting specs aside, I no they are great, how is everything else in the phone.
My primary concern is the glass back. It seems like everyone is split among the issues-some have already shattered it and others haven't.
Anything else I should no before setting my mind on which phone I should get?
Thanks
Sent from my HTC PH39100 using xda app-developers app
Hardware is great, price is great. It appears that build quality is VERY inconsistent seeing as most of my friends and myself have seemingly perfect units, but there are still a billion new RMA threads every day. To protect the glass back it's safest to get yourself a case. If, like me, you don't like using the phone with a case on then try a pouch case to protect it in your pocket but which allows you to use it 'naked' when you want to. Mine hasn't shattered yet although there are some minute and unnoticeable scratches on the back glass; they can't be seen unless in the perfect light.
I have this phone for a few months now and I absolutely love it! It's fast it's super handsome ... it is very unique!!!
Personally I didn't have any problem with the glass... except a little scratch which I don't know what happened!! My problem with the glass is that it's super slippery! It sometimes moves even on flat surfaces like coffee table...! 2 week ago I ordered some skins for back of my phone from here:
http://dbrand.com/submodels/nexus-4/
My phone looks even better with this, looks very luxury! It has a better grip now and doesn't slip away like fish! I'm using screen protection on gorrila glass also just to avoid taking any scratch...
I didn't drop my phone on a hard floor but I did drop it on carpet and one time I kicked it and it hit the wall! Nothing happened thou
If you like taking pictures with your phone I have to say the Camera isn't the best specially in low light situations but it's not the worst either...
I like the screen better than Super Amoled cause colors are more natural but I gotta say it looks a little washed out sometimes! It could be more colorful, you can improve it with custom kernels if you are planning to root...
Everything else about this phone is 10/10... battery life, smoothness, update support, appearance and ..... I'd give this phone 9 out of 10
I was seriously considering this phone also a couple of weeks ago. Posted my thoughts on XDA and the guys convinced me to buy it. One of the best decisions ever. The phone looks stunning and the build quality is excellent on mine. So far I managed to avoid scratches by keeping the back screen protector on and putting a case on it straight away.I haven't rooted mine yet because you will get the fastest updates from Google straight. However if you do want to root it there will be a variety of alternatives available (maybe an Ubuntu OS later). So trust me it is a good phone I will give it a 9.5/10 minimum.
Don't mean to troll..still with vzw. And hella jelly of u assholes...DNA is Aiight tho...on topic was I'd buy it if I could... Might anyway!!!!
Sent from my HTC6435LVW using Tapatalk 2
I waited to buy my n4 for a while, I mean the shortage helped but still I waited. Expandable storage being the biggest reason and the geek in me wanted to see what else would come to the market to rival the n4.....I wish I had pulled the trigger earlier. The phone is phenomenal! Best phone I've owned by far, still wish storage was expandable....I'm annoyed with Google for that and their dumb explanation, but other than that I love my phone! I got myself a heavy duty case just in case....so far so good!
Did I mention that I love this phone with all my heart lol
Sent from my Nexus 4 using xda app-developers app
That's it....nexus it is! Lol
How loud is the rear speaker during music playback? I'm a music guy not a camera guy.
Which case do u guys recommend?
Sent from my HTC PH39100 using xda app-developers app
Check out this video, sound isn't the best but it's still quite loud. The quality can be a bit tinny at times but normally it's OK. The biggest issue with the speakers for me is the placement as when you put the phone down on a flat surface the sound is entirely muffled (and I mean entirely, there's almost nothing coming out).
Its the best phone for the value of any smart phone and if you are going TMobile pre-paid check out Straight Talk, its basically the same service but $15 a month cheaper.
Nigeldg said:
Hardware is great, price is great. It appears that build quality is VERY inconsistent seeing as most of my friends and myself have seemingly perfect units, but there are still a billion new RMA threads every day. To protect the glass back it's safest to get yourself a case. If, like me, you don't like using the phone with a case on then try a pouch case to protect it in your pocket but which allows you to use it 'naked' when you want to. Mine hasn't shattered yet although there are some minute and unnoticeable scratches on the back glass; they can't be seen unless in the perfect light.
Click to expand...
Click to collapse
Just a comment on this, there is an idea of a "self-selection" bias. This is a forum to discuss the phone and when are people most likely to discuss something? When they have a complaint. There are likely millions of perfectly good Nexus 4s out there with owners who are blissfully unaware of what XDA is (or even what RMA means).
If you go into any forum and base your picture on complaints in a product forum youd think everything was garbage. Look at Apple forums, youd think Iphones and Ipads are nothing but terrible batteries, rattles and light bleed.
The reason your phone is good is the same reason my phone is good. The vast majority of Nexus 4s are quality.
mubby93 said:
That's it....nexus it is! Lol
How loud is the rear speaker during music playback? I'm a music guy not a camera guy.
Which case do u guys recommend?
Sent from my HTC PH39100 using xda app-developers app
Click to expand...
Click to collapse
Great for music, it shocked me how great it is for that purpose....its definitely gaining ground on iphones. Franco kernel and for a music player i went from power amp to vanilla music player but lately I've been really feeling emersys 3d music player...best audio I've heard so far through my headphones, gonna mess with it a lil while longer to test for bugs if im still happy with it I'll buy the premium version.
Sent from my Nexus 4 using xda app-developers app
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
jamesc760 said:
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Hey I'm asking just to make sure that I don't make a mistake I made with HTC twice. I have never owned a Samsung phone and never will.....I sincerely hate touchwiz!
Sent from my HTC PH39100 using xda app-developers app
mubby93 said:
Hey I'm asking just to make sure that I don't make a mistake I made with HTC twice. I have never owned a Samsung phone and never will.....I sincerely hate touchwiz!
Sent from my HTC PH39100 using xda app-developers app
Click to expand...
Click to collapse
This is realy a great phone, it is fast and fluid, esasy to root and restore, no hassle with unlocking bootloaders and loosing warranty. A very good screen and very active development and a descent price for the device. I didn`t regret buying this phone for a second.
jamesc760 said:
If you have to ask, then you don't deserve this phone. Go and get a Samsung Galaxy phone.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
dont be a ****
T-mobile is a bit like the mafia when it comes to the contract - be sure you are ready to make a long-term commitment
Sent from my SCH-I535 using xda premium
I would save the extra money and get the phone without contract and go with something like straight talk or t-mobile's
Prepaid plan.
Sent from my HTC One X using Tapatalk 2
44BSD said:
T-mobile is a bit like the mafia when it comes to the contract - be sure you are ready to make a long-term commitment
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
fordraimo said:
I would save the extra money and get the phone without contract and go with something like straight talk or t-mobile's
Prepaid plan.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
What do u guys mean? How is it like the mafia? It's a two year contract and when it ends, it ends?!?!?!?!
Sent from my HTC PH39100 using xda app-developers app
Dunno what they mean but its still always a better value to get it from the play store, then you are not locked into the contract. You can use ST as an MNVO and get the same signal you would with T-Mobile but for $25 less (comparing to the contract plan) a month. If you do the math youd realize that the contract route costs more money.
Oh I see. No I'm getting a family plan and I get a 12% discount through my school.
Sent from my HTC PH39100 using xda app-developers app
One of the best phones I've owned. IMO: Pros: IPS, the feel, size (fits well on my hand), jb is smooth. cons: miss the home button from the iphone and spend too much time on xda.
Hey guys,
About 3 months ago I purchased an HTC One as I admired the level of craftsmanship put into the device. Unfortunately, the first device came with a minor protrusion of the screen at the top right corner. Because that point is exactly where a right handed person touches the phone to access the notification bar. I tried to return the phone but unfortunately my provider would not take it back and give me another, as it had been a little over 14 days since I had purchased it.
I went ahead and contacted htc customer care, who went out of their way to make an RMA for me and took care of the replacement process. I was very grateful, but unfortunately the second phone that arrived had also a cosmetic fault, a discoloration of the back of the phone that was apparent under mild light conditions.
Again I contacted HTC who replaced the second phone as well without causing me any further trouble. The next phone that arrived turned out to be fine. As originally disappointed as I was by the relatively poor manufacturing control of the early HTC one phones, the customer care of HTC completely won me over with their supportive stance and I felt it's worth writing a few words about. The morals of the story are, firstly that you shouldn't accept a device you're not happy with (especially at this price range!), but also that it's not just the product at hand, but the after sales care that matters too.
Hulabaloo said:
Hey guys,
About 3 months ago I purchased an HTC One as I admired the level of craftsmanship put into the device. Unfortunately, the first device came with a minor protrusion of the screen at the top right corner. Because that point is exactly where a right handed person touches the phone to access the notification bar. I tried to return the phone but unfortunately my provider would not take it back and give me another, as it had been a little over 14 days since I had purchased it.
I went ahead and contacted htc customer care, who went out of their way to make an RMA for me and took care of the replacement process. I was very grateful, but unfortunately the second phone that arrived had also a cosmetic fault, a discoloration of the back of the phone that was apparent under mild light conditions.
Again I contacted HTC who replaced the second phone as well without causing me any further trouble. The next phone that arrived turned out to be fine. As originally disappointed as I was by the relatively poor manufacturing control of the early HTC one phones, the customer care of HTC completely won me over with their supportive stance and I felt it's worth writing a few words about. The morals of the story are, firstly that you shouldn't accept a device you're not happy with (especially at this price range!), but also that it's not just the product at hand, but the after sales care that matters too.
Click to expand...
Click to collapse
Can you check you camera in low light ? Does it have a purple / pink tint ?
Sent from my HTC Incredible S using xda app-developers app
Shame on UK HTC
Hulabaloo said:
Hey guys,
About 3 months ago I purchased an HTC One as I admired the level of craftsmanship put into the device. Unfortunately, the first device came with a minor protrusion of the screen at the top right corner. Because that point is exactly where a right handed person touches the phone to access the notification bar. I tried to return the phone but unfortunately my provider would not take it back and give me another, as it had been a little over 14 days since I had purchased it.
I went ahead and contacted htc customer care, who went out of their way to make an RMA for me and took care of the replacement process. I was very grateful, but unfortunately the second phone that arrived had also a cosmetic fault, a discoloration of the back of the phone that was apparent under mild light conditions.
Again I contacted HTC who replaced the second phone as well without causing me any further trouble. The next phone that arrived turned out to be fine. As originally disappointed as I was by the relatively poor manufacturing control of the early HTC one phones, the customer care of HTC completely won me over with their supportive stance and I felt it's worth writing a few words about. The morals of the story are, firstly that you shouldn't accept a device you're not happy with (especially at this price range!), but also that it's not just the product at hand, but the after sales care that matters too.
Click to expand...
Click to collapse
I find this quite incredible, given my, still ongoing experience of HTC UK. What a difference. Checkout my UK experience.
http://forum.xda-developers.com/showthread.php?t=2425001
I must re-iterate that I WAS a HTC fan, and have had excellent service from HTC UK previously when I owned a desire, but my recent experience is appalling. Being a fan I wanted the HTC One. I also previously authored threads detailing how great HTC repair were when I had problems with my desire.
I am somewhat relieved that there is good service elsewhere. I have exchanged tweets with HTC senior execs with regards my HTC experience and have a personal commitment to action it (no news yet). I'll tweet this thread to him also. Take a look at the pics of my "repaired" device delivered yesterday from uk repair. Thanks for the thread. I was sure that this was a UK specific problem, and it appears it is.
zaphodbeeb said:
I find this quite incredible, given my, still ongoing experience of HTC UK. What a difference. Checkout my UK experience.
http://forum.xda-developers.com/showthread.php?t=2425001
I must re-iterate that I WAS a HTC fan, and have had excellent service from HTC UK previously when I owned a desire, but my recent experience is appalling. Being a fan I wanted the HTC One. I also previously authored threads detailing how great HTC repair were when I had problems with my desire.
I am somewhat relieved that there is good service elsewhere. I have exchanged tweets with HTC senior execs with regards my HTC experience and have a personal commitment to action it (no news yet). I'll tweet this thread to him also. Take a look at the pics of my "repaired" device delivered yesterday from uk repair. Thanks for the thread. I was sure that this was a UK specific problem, and it appears it is.
Click to expand...
Click to collapse
tweeted here.
https://twitter.com/ZaphodBeelebrox/status/375576997189009410
zaphodbeeb said:
tweeted here.
https://twitter.com/ZaphodBeelebrox/status/375576997189009410
Click to expand...
Click to collapse
Hey mate we know you have had bad experience but what are you going to do cry all over xda. Sometimes bad experience happens with the best. Just dont bother so much. Everything will be all right in the end and keep your grief limited. It looks like you are now on a mission to single handedly drown htc
Sent from my HTC One using xda premium
hapticc said:
Hey mate we know you have had bad experience but what are you going to do cry all over xda. Sometimes bad experience happens with the best. Just dont bother so much. Everything will be all right in the end and keep your grief limited. It looks like you are now on a mission to single handedly drown htc
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Nope, not trying to drown HTC, just get what I paid for.
hapticc said:
Hey mate we know you have had bad experience but what are you going to do cry all over xda. Sometimes bad experience happens with the best. Just dont bother so much. Everything will be all right in the end and keep your grief limited. It looks like you are now on a mission to single handedly drown htc
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
When you pay 515€ for a device that's supposed to be perfect and it turns out its garbage you shouldn't sit still and accept it .. you should do exactly what this guy is doing ... Unless you found your money in the garbage or you were born with a golden spoon in your mouth ... I would totally do the same .. and won't stop till I complete my mission ...
Sent from my HTC Incredible S using xda app-developers app
---------- Post added at 09:42 PM ---------- Previous post was at 09:40 PM ----------
zaphodbeeb said:
Nope, not trying to drown HTC, just get what I paid for.
Click to expand...
Click to collapse
**** them up .. I'm totally supporting you .. HTC always sucked with build quality ... Not only design wise but hardware is always sometimes faulty ... They are being dicks and not giving a **** about their customers
Sent from my HTC Incredible S using xda app-developers app
Hiken_Ace said:
When you pay 515€ for a device that's supposed to be perfect and it turns out its garbage you shouldn't sit still and accept it .. you should do exactly what this guy is doing ... Unless you found your money in the garbage or you were born with a golden spoon in your mouth ... I would totally do the same .. and won't stop till I complete my mission ...
Sent from my HTC Incredible S using xda app-developers app
---------- Post added at 09:42 PM ---------- Previous post was at 09:40 PM ----------
**** them up .. I'm totally supporting you .. HTC always sucked with build quality ... Not only design wise but hardware is always sometimes faulty ... They are being dicks and not giving a **** about their customers
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
I totally agree you should fight but its inappropriate to fight at every single xda thread as its not htc official forum. He should probably lodge a consumer complaint if they he not satisfied. He must blog about it but thats not a way to go in everywhere and say its happening like this. And i paid full 43000INR thats 720$. That too i didnt get money from dad it was my 2years savings from pocket money. Flaming every thread will not offer you solution to your problem.
Sent from my HTC One using xda premium
hapticc said:
I totally agree you should fight but its inappropriate to fight at every single xda thread as its not htc official forum. He should probably lodge a consumer complaint if they he not satisfied. He must blog about it but thats not a way to go in everywhere and say its happening like this. And i paid full 43000INR thats 720$. That too i didnt get money from dad it was my 2years savings from pocket money. Flaming every thread will not offer you solution to your problem.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Hardly every xda thread, and they are related, but point taken. Im confident that HTC are in the process of resolving my problem so no more posts in this thread for me. I wont apologize for posting in this thread though, because I know that senior HTC eyes have read both threads and that both are possibly relevant.
Hiken_Ace said:
**** them up .. I'm totally supporting you .. HTC always sucked with build quality ... Not only design wise but hardware is always sometimes faulty ... They are being dicks and not giving a **** about their customers
Click to expand...
Click to collapse
The One X had a major design flaw, though only apperant after prolonged usage and only with people with fitting jeans but in all honesty the crap people are giving for these minor gaps/misaligments is just absurd, no other phone is looked at under such aesthetic scrutiny and almost no one would notice unloess you visited a forum like XDA
If you bought a One you must like HTC in some way but then to demand like an x number of exchanges until the gaps are truely microscopic will drive the company which makes the phones you like to bankrupcy...
Hiken_Ace said:
When you pay 515€ for a device that's supposed to be perfect and it turns out its garbage you shouldn't sit still and accept it .. you should do exactly what this guy is doing ... Unless you found your money in the garbage or you were born with a golden spoon in your mouth ... I would totally do the same .. and won't stop till I complete my mission ...
Sent from my HTC Incredible S using xda app-developers app
---------- Post added at 09:42 PM ---------- Previous post was at 09:40 PM ----------
**** them up .. I'm totally supporting you .. HTC always sucked with build quality ... Not only design wise but hardware is always sometimes faulty ... They are being dicks and not giving a **** about their customers
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Honestly, you get basically the same amount of service with any other company.
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zaphodbeeb said:
Hardly every xda thread, and they are related, but point taken. Im confident that HTC are in the process of resolving my problem so no more posts in this thread for me. I wont apologize for posting in this thread though, because I know that senior HTC eyes have read both threads and that both are possibly relevant.
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I hope your problem gets sorted out soon so that you can finally have good sleep. I know how sleepless nights are without smartphone these days. Good luck
Sent from my HTC One using xda premium
godutch said:
The One X had a major design flaw, though only apperant after prolonged usage and only with people with fitting jeans but in all honesty the crap people are giving for these minor gaps/misaligments is just absurd, no other phone is looked at under such aesthetic scrutiny and almost no one would notice unloess you visited a forum like XDA
If you bought a One you must like HTC in some way but then to demand like an x number of exchanges until the gaps are truely microscopic will drive the company which makes the phones you like to bankrupcy...
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why make a phone and market it with its flawless desing then ?? just make a simple good smart phone like Samsung ... i don't buy HTC for the looks .. i buy it for the sense ... but don't go market a phone based on its amazing looks ... then u get surprises like these .. kind of like lying !! which is not cool !
My misses just got her HTC ONE for her upgrade as she likes mine.
She got the black one and i noticed they still have issues with the speaker grills not sitting right.
Love my phone and its been great ( performance wise and no issues technically ) and she likes hers, but I'd have thought by now they'd have ironed out these silly issues.
She hasn't noticed it and it's gone straight into a case so she isn't bothered, I'm just surprised about this.
They're only issues if you allow them to be issues. Seriously, it's only a issue if the grill is hanging off lol
Quality control is quality control. Don't get me wrong. I love HTC. But they should get their **** together if they want to be world beaters.
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Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
Theshawty said:
Errare humanum est
To err is human. (but to err time after time..?)
>> Sent from the abyss <<
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Errare humanum est, perseverare diabolicum. Something like that i think.
Sent from my HTC One using Tapatalk 4
I'm also on my third HTC one. This one seems to be holding up pretty well though. Top speaker problems on the first 2.
Sent from my HTC One using Tapatalk 2
entreh which
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
I just got my second One and it's in worse shape than the first One. The first was actually pretty good, build wise, I exchanged it for the camera issue. Now I have a phone with a couple of build issues and the camera issue is still there. I shouldn't have returned my first One
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
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There is no such thing as perfection, so it might be quite difficult for HTC to deliver.
Sent from my HTC One using XDA Premium 4 mobile app
TM-87 said:
He is kind of right.
When you pay for a phone that's this expensive, you should be allowed to ask for perfection.
Although i don't let it bother me, i still sometimes see the grill and wish they had fixed it.
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Although I do understand where you are coming from, people put these phones together. Unless the people are perfect, there's no way the phone is gonna be perfect.
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
Xperia23 said:
TBH, though, they're not that far off. They really aren't. I wouldnt mind but they done the hard part spot on, carve the aluminium etc etc.
It woudn't take all that much to fix the grill issue.
My phone does have a slightly rough edge to the screen and the speaker grill a the top has the gap a bit. I just think to myself, let them dry longer or, use better glue, or a bit more of it and apply some even pressure around the edges lol.
For a company that has build a damn good phone, it aint rocket science.
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The one is designed and manufactured to be as thin as possible. On top of that they also implemented their 'zero gap' design. If you read some of the teardown threads, it's assembled in a way that allows zero room for error. Taking into account the fact that most people who receive a One that they consider to be perfect don't usually post about it at all, I'd say the actual defects of the one are a much smaller percentage than they appear to be on XDA.
Where HTC really impresses me is the fact that they seem to be 100% willing to warranty any device with any build quality issue. Obviously they should, after advertising a premium device with no gap and superior build quality to plastic phones. However, what major companies should do, and what they really do are not always the same. They can not promise you a perfect phone, but they are willing to replace it until you receive on that satisfies you.
Where they fail, is with that replacement device. Any mass produced product is going to have defects, and some will make it past quality control, this is inevitable. But devices going to customers who have already sent in devices due to build quality issues should have added levels of quality control, to ensure no one gets two bad phone. That would save them a lot of negative publicity.
AT&T HTC M7ul
Baad Newz's InsertCoin 3.4-2
Flar2's Bulletproof 6.2
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
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monkeypaws said:
Just thought I'd update here. So far I'm going to be on my fourth warranty exchange in less than 3 weeks. The second I got had USB port issues. The one ingot today had this weird glue around the top speaker grill and the grill looked like it wasn't even on straight. And the top speaker didnt even work. The build quality was sub par. Not acceptable. Called right away and they are overnighting me another tomorrow. Hopefully this one is accetable. If not I'm done with HTC. Has anyone had some kind of glue type substance around the grills or where the gaps are. I mean why do they think they can send me this and call is acceptable. ?? Sorry I didn't like spending hours on the phone. Most of it was correcting and issue the first rep made by not even processing the order. Tmobile USA. Come on.
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Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Dude I'm dealing with the same issue with tmobile, it's not htc it's tmobile sending out bad refurbished models I'm waiting on my third one and then I'm giving up. They don't seem to get it that the speaker grills have glue sticking out or it looks chipped inbetween the grill and plastic. If the new one I get is the same I'm going to take pictures and post all over tmobile support advising to people thats what tmobile calls acceptable. They suggested me going eip for a new phone, they just want money and don't seem to care that I paid in full for a faulty device, my defects didn't start showing up till after the first 30 days passed, and I bet they are going to lag on the update as well, situations like this make me hate these companies and there policies, they try to sound so cheerful over the phone but they don't understand that we don't deserve to be given broken devices over things we didn't break but sadly we can't do much to over power them they will just be like "again we are sorry for the inconvenience can we send you another" they make me sick
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That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
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monkeypaws said:
That sucks man. When I first opened the package I saw what at first looked like a scuff. Then I noticed it on both sides of the top speaker grill. I'd say that was the worst built phone I've ever seen. The grills didn't line up, the screen wasn't flush and it looked beat up around the sides. I've never had build issues with other phones. I agree with you. If this one today is bad I'll call customer loyalty and see what else they can get me. I'm not particularly picky but I'd have to be something within the same price range. I know they've offered alternative exchanges before. I think they try not yo as much anymore. 5$ every time you exchange adds up plus they charged me 7.99 for shipping of my charger that was defective. At the end of it all I'm going to see if they'll credit me.
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Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
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ridearoundsolo said:
Customer loyalty? Haven't tried that yet, I'm not too picky either but yea these refurbished models are just horrible how do I get to customer loyalty?
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Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
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monkeypaws said:
Customer loyalty are the reps that you get transfered to when you want to cancel . they will do almost anything to keep you with the company. They are traditionally called retention but Tmobile calls then customer loyalty. I've had them send me a brand new phone just to keep my business. Although it depends on how long you've been a customer, and I've you have credits given in the past. I used to work for Tmobile years and years ago and used to shadow these guys from time to time.
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I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
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ridearoundsolo said:
I haven't had any credits, and I've been a customer for two years but yea I've heard of retention, well I will try them if the next one is faulty again, I really don't want a different device but this stuff is just ridiculous, I have screen lift and a tiny screen leak that htc told me to be dangerous plus the camera issue
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Im supposed to get mine today. Hopefully its acceptable enough for me to keep. Yeah I'd hate a different device also. There was a reason I chose this over sgs4.
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Update: finally got my replacement in the mail. I'd have to say they really worked on getting me a zero gap device. Everything is aligned. No glue stocking out of the grills. No problems with the buttons. No gaps at all. Software is also running great. I was gonna call right away again if there were issues but I'm actually shocked they came through. Now to see how fast they can get 4.3 out.
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