Database Users

Help! No sound without headset

Please help me!!!!
this morning my XDA2 has decided that the speaker and microphone sholld be switched off permenently! :x
I believe that it thinks the headset is plugged in - but it isnt!!! (i dont use bluetooth)
I hev tried a soft reset and a hard reset (and also plugging and unplugging the headset)
Please help me - I only like to use the headset when listening to my tunes.
PS i spoke to the O2 data support helpdesk at 60p / min and it took them about 5 minutes to suggest that a soft / hard reset might cure it, otherwise they are clueless.
Is there any way to manually chage the profile from headset to normal handheld????
thanks!
PS my device i nearly 1 yr old - is this the kind of thing that I can expect to occurr more frequently as my XDA2 goes into old age?

i had this problem with my XDA 1. I had no idea what was going on but remembered it working last time i had the headphones in. A soft reset didn't fix it for me either. what DID fix it was ramming the headphone jack in and out really fast. After a few attempts it came back to normal I guess have to 'undo' the problem the headphone caused when it was in there.

:lol: :lol: hehehehe :lol: :lol:
It works!!!!
8)
cheers dude!

Speaker and microphone silent because of headphone
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.

Mine is mute too did you do anything or did it just fix itself?

It eventually fixed after a couple of hard resets - first one didnt work, but after using the headset for a bit, i got the stuff from O2 to send it back for a repair. when u reset it again the problem was fixed. I reckon threatening it with surgery scared it into submission!

I had the same Prob at every Time who i hit my XDAII, or if it fall down.
After that i must push & hit it again,- sometimes 15-20 Times(!) and after that it works normal. It´s an "cold" point on the board,- the O2 Hotline knows this...

Re: Speaker and microphone silent because of headphone
siezear said:
Hello,
Glad you got everything working again..
Just a quick note - I was in a motorcylce accident recently and had my PPC in my pocket, - it was damaged at the the area of the headphone jack, which came loose, and caused exactly the problem you described.
To fix it I had to open the PPC up (instructions are available elsewhere in this forum) and then resolder the headphone socket to the PPC - Now it works fine again.
The upshot of this is that I think the microphone and speaker turining off when the headphone is plugged in is hard wired in - and also the headphone jack is quite delicate - it is only held on to the PC board by the solder connection of about 6 legs, and has 2 very small plastic locating pins, so go carefully with the jamming the headphones in and out.
Also when mine came loose - the back left of the 6 legs broke off - and without that connected back it still never produced sound through the speaker or mic., so it would be possible to permanently wire that in to make sound go both ways.
Click to expand...
Click to collapse
Same problem from yesterday! ..it is the jack ..if I move it down with the stylus ..the audio returns to the speaker..uff..
I don' wanna open it and solder.. too lazy..lol

Dead speaker
I have the exact same fault as described
only after losing about 3 calls did i realise it was the xda2 not some nutter that wouldn't speak!
fixed it with putting the headphone jack in then out etc..... 15 times!
it would seem like this is a design fault! as it is coming up to year for the xda2 should we organise o2 to recall the xda2's and repair this fault!

So I have this problem - only thing is Im in the USA at the mo and didnt bring my headset - is there any other fix as Im kinda stuck ?
Nigel

Husband had same problem.
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!

Re: Husband had same problem.
guest said:
Changing ring tone fixed it. Don't know why. Don't know how, but it fixed it!
Click to expand...
Click to collapse
I have the same problem, after calling with a headset, now my sound has gone ( Out of complete my XDA II ). Changing the ringtone didn't work for me...I am going to try to test the plug/headset way!

After 12 times my sound came back...so it worked for me!!! :lol:

It's the headphone Jack!
The problem is with the headphone jack!
I have had the same problem for months, sometimes it would stay without sound, always when I dropped it. Usually it returned after 1 or two days, but the last time I dropped it it seemed to be final... I've had no sound for more than a week - I'm using it as a PDA...
Reading the posts above, I decided to insert the pen in the headphone socket (as I don't have the headphones here with me), move it around carefully, and it wroked! Right now, it feels like magic, but that's it - I will probably have to get it fixed permanently, but for now it will do!

well i always have that problem in my phones... because i always hook them in my car stereo by the headset output.. and constant using of the output somehow makes the insides of it dirty.. believe me its dust.. a tooth pick would be very effective as it takes the dirt away.. blowing in sometimes work...

mine is also soundless
i was able to get some dust out of it....
but it won't work....
i don't have the nerves to ramm the headphones in....but isn't there another safer way to fix it....
plz let me know, (hard resettet 5 times.... won't work..)
btw, i tried to put some new updates on it....
but i can't find any, (i searched, but couldn't find anything...)
device information:
Rom Version: 4.01.12 ENG
Rom date: 12/22/03
Radio Version: 4.21.00
Protocol version: 32S54
It's a little bit out of date...that's why i need new ones (i think)
h0t_sh0t

bringing it to the accredited local shop would be the safest way.. maybe there's more dust in there.. you can also rewire it again.. like opening the PPC and soldering back some pins.. (if some pins broke off ..)

Same thing happened to my jam too.
Problem is; there's a little switch in your headphone socket, when you plug your headset it turns off the external sound, and when u unplug it should normally turn on the external sound. But if the switch is locked, it does not recognize that u unplug your headphone.
My solution is, plug-unplug your headset's plug (or something thinner is better) several times in different angles carefully to your socket try to touch the switch while your're playing something. Till u hear the external sound.
Mine is ok now.
(Sorry about my bad English)

I had the same problem. I sprayed a little WD-40 on the tip of my headphones... pushed it in and out for a couple of times and viola!

first question...
what's wd-40??
second question...
when i put my earphones in, i can hear everything...but I can't speak...
but when I unplug my earphones, and I scream in my xda... I can hear a little bit what i'm saying when i plug my earphones back in.
but it's very crappy sound, and when I slam (not to hard of course) my xda with the mic onto my desk (while recording) and i listen to it again, i can hear the drums....(the slamming) but I can't talk in it while using my headset...
has anybody had this before...?
third thing...
My uncle bought the XDA in Singapore about 2 years ago (when it just came out) so when i'd like to bring it back.... i'd have to fligh all the way to Singapore. (does anybody know a good shop/store who sells/repairs XDA phones...??? or is there anybody who can do this....?
thnx for all the help
h0t_Sh0t

speakers not working anymore

suddenly, the speakers of my wizard (Qteck 9100) doesn't work anymore.
When playing mp3's or making a phone call, I just can't here anything anymore! When using my headset, everything works fine.
Since there are 3 speakers, (2 stereo for music and 1 for phone speaker) which doesn't work anymore, I suppose this is a software error and not my hardware.
Is there anyone with some ideas for registry changes or so to make it work again? Else I will return it and let them fix it (still in garantee)
thanks!
CIAO!
VOODOOS!L

the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.

guttrhead said:
the main speaker on my 9100 just quit one day while it was sitting on my desk and hasn't worked since. Hard reset didn't help. New rom install didn't help. Gonna take it apart and look around soon.
Click to expand...
Click to collapse
I've had this happen to me. What I surmised was that the phone probably thought the headset was still plugged in. I had to do a headset exchange with T-mobile USA.

There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.

eek
this actually happened to me when my headphone jack's tip broke off and stayed in the connector. if you pop off the battery, you can see the tip. just make sure nothing's there, to verify that your problem isn't physical.

llcoolj said:
There's a known fault in the wizard headphone jack socket switch which stays open when the head phone jack is removed. Plugging the jack in and giving it a good "waggle" sorts it apparently.
PS "waggle" is an old Swedish word for moving something back and forth while having your left trouser leg rolled up to your knee.
Click to expand...
Click to collapse
I tried the "waggle" but it didn't work. I ended up replacing the headset since it was still under warranty with T-Mobile USA. However I use the headset plug quite a lot since I use the phone as an MP3 player during my work commute, so this is a cause for concern.

I had never used the headset and never put anything in that jack. Still the speake stopped working.

found out what was wrong with mine. Turns out that the ribbon cable that connects the lcd part to the keyboard part got snagged on something and had a couple of mm gash torn in the side. I noticed that sliding the keyboard open made kind of a crumply noise. I thought it was some flaw in the slide design, but it was just the broken cable rubbing against something. Still not sure where to get it fixed though (other than germany)

I had the same problem with this f*** headsets... I tried since two hours to "waggle" it and it didn't change anything... I'm going to try with other headsets tomorrow if it's the only solution

This happened to me again with my replacement MDA. This is what I ended up doing - take off the back plate and remove the battery. If you look at where the battery used to be towards the bottom of the phone, you'll sorta see the headphone connector. Use your stylus and wiggle it around thru the slight hole. That might do the trick.

Thanks,
I could solve my problem too this way, just kept moving in and out the headphone jack till it worked.
CIAO!
VOODOOS!L

One question, How many times you did it to make the sound work again ?

well, i think it took me some time, just wanted to give it up and suddenly it worked (play some music while trying, so you here it when it will work)
I also pushed and turned a little bit with the headphone jack into the headphone input connector, but be carefull with that, the headphone jack could break and parts of it could stay into the headphone input connector, and I assume that would make your problem bigger than before...
anyway, if it really doesn't work, you should return it asap, I should be replaced ...
good luck

This fixed my speakers
Incase someone wonders over to this thread:
I very gently wiggled the headphone jack whilst playing an mp3, and it worked.
I am so relieved that I dont have to take it in to be repaired.
If you cant get it to work straight away, try blowing into the socket, or use a toothpick. But remember to be gentle.

Himalaya loudspeaker-sound lost, headphone-sound ok

I lost the loudspeaker-sound in my Himalya. It works using headphones. I think it may have to do with another set of headphone I connected to it, which was not original. Perhaps it put the device on permanent headphone mode. But then again it might not have anything to do with that.
Is there a Himalaya expert in Berlin - Germany who might be able to help me with it? I dread having to send it to the official reapir center, as I expect it to cost a neck and a hand.

Happened to me when I received a call whilst listening to music. I pulled the headphones out before answering the call, and then answered it. I could here them but they cvouldn't hear me. If you plug the headphones in again and remove them it solves the problem. Well it did for me anyway

I tried that. I doesn't do it. It doesn't matter what kind of sound, if Media Player file is played of phone ringing, only the headphones work. I think I need a dotor.

I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out. Hereto:
1- What does that mean exactely? Which part is that, in what part in the on-board jack? If it had been bent out of place, is it possible to bend the part pack (at best without having to disassemble)? (I tried the ramming in and out, no go).
2- I looked at the non-original jack I had used and it is about 2 mm longer than the original. Might perhaps that explain it? Is there a part in the back that could have been bent out of place?
3- If indeed this was the problem (if the jack had been bent out of place, one way or another), would the microphone work? I can record using the dictaphone and the micophone also works during a call.

When we had himalaya's it happened to both of our devices (my wife and I had one each).
It appears the spring in the speaker can come loose. I used to bang mine (pardon the pun) on my palm and sometimes it would start to work. Then we broke the speaker protection shield, and this made it easier sometimes and hard to fix in others.
When I sold it, my friend took it apart as it was out of warranty, and as he is electrically minded, he find the dodgy bit, and soldered it to the device, and now works perfectly.

Yes! Thanks Jasjar. It worked after a bit of beating.
I found a detailed instruction of how to fix it permanently in another thread. Sounds complicated and dangerous but eventually I must do it.

ran2far said:
I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out.
Click to expand...
Click to collapse
Sorry for kicking the topic, but this was the solution for me. I just poked in the headphone-jack with a little stick and tataaaa... my sound is back!

Sound lost problem
Hi all,
same happen to me, the sound stoped working (on my side it had nothing to do with the phone jack).
After the modifaication which is described in this forum i had still the same problem so i solder the loud speaker directly - still same problem...
After some time i flashed the device again, now it works, so on my side it was a software problem...
The device was 3 month out of power, but i think remove the battery and if the sound appears on startup (on first boot) but later not, then flash the os and it will work ...
kr
chw

XDA 2 sound problem...
Hi!
Plese help me!
I have strange problem with my XDA 2.
I bough it 2 days ago. It was in O2 network.
Now when I unlocked it for my network (polish ERA-GSM) I saw that when I'm calling I cant hear anything. Person from the other sight can't hear me too..
XDA have sound becose I used media-player ando other sound stuff, thats why I think that speaker is ok. Microphone is ok too becose I can record animations with sound.
So what should I do now? ;/
Plese help...

Just for reference:
A friend of mine had this 2020, and both Speakerphone and mic were not working.
When somebody called, the ringtone DID sound.
Anyway, bluetooth handsfree worked fine.
All we did was play with the jack, using the stylus! Not even headphones...
And now it works fine!
He says he'll never put phones on it again... lol
cu around!

Looking for more Info
Hi, please help me find which points in the MDAII Motherboard can I solder to disable the headphones and get the audio and mic back to the MDA.
After a while my headphone-jack is broken from the motherboard and now I only have the pin outs in it.
The device is working perfect, and I can use bluetooth headphones. I just don't have audio in the speaker and no mic without bluetooth.
I hope someone can tell me which of the red points en the picture can I solder to disable the headphones.
I just want to do this temporally until I get a replacement spare part for it.
Thanks
EDIT: 12-12-2007
I got it. Just joining 1 and 3 and you will get audio back to the PDA disabling the headphones jack.
Thanks anyways for reading this..

Did you find out what all the mboard pins are for the jack?
I have a dodgy jack and would like to take flying leads of the mboard jack to an external (easily changed) inline jack. Does any know what the 1 to 6 pins correlate to. I would like to still switch the audio via the external jack. Not bothered about the mic.
TIA.

audio jack problems

hi, i got an imate jamin and i need to replace the audio jack were the handsfree pug in, do anyone know where i can find to buy this part please or if anyone had the same problem how did you solve it.
thanks guys!!

Dodgy Audio jack
My audio jack plug works fine BUT when I unplug the headset, the phone stays in headset mode i.e. no sound from the speakers. If I plug/unplug the headset a load of times it eventually goes back to normal.
Any ideas. My solution is never to use the audio jack!

Audio Jack
I've had two M600's which have done exactly the same thing, both replaced by Orange, I've now upgraded to an M700 and unlocked the old M600 with a PAYG sim and guess what that one has now lost speaker sound so that three with the same fault and this M600 has never had a headset plugged in.
Has anyone else had similar problems?

i had the same problem othillo before it broke so be carefull cause your is about to brake too, i mailed imate and they said the only way to fix it is to send it to them in dubai.. not relally keen to send it there .. but till today i havent find ther part any where it seems that imate dont send out parts ... as soon as i find an alternative i will post it here..

Is this problem caused by the connector itself or is it something else? If it is the connector I can buy a new one at the local hardware store and modify it a little bit to make it fit in my S200, probably going to replace it with an 3,5mm jack if that is possible...

it is caused by the connector in fact htc the original makers of the prophet on there new models they changed it to a usb connector for the handsfree i changed my connector many times with regulas 2.5mm connector but the sound doesnt work properly. what it does it comes out with out bass then when you push the talk button on the handsfree sound comes out good. another thing i noticed is if when you insert the jack plug in the connector and you pull it out a little bit the sound comes better and the talk button works, i know for fact cause i tried it that its not from the handsfee cause i tried it on another device and work properly. the actuall connector for them is different from what you find to buy even if you plug in normal 2.5mm headphone sound doesnt come out right . if you manage to make it work and modify the connector please post it here so who got the same prob like me can have an idea how to fix it... thanks

Audio Jack
Here is what the problem is:
Audio jacks have what is called a normally closed contact. Each contact point actually has 2 parts. In the closed (no headset) the 2 part of the contact point make contact (shorts). This enables the signal to pass through the jack to the phone speaker. When you insert a headset, the 2 points open (break contact) and signal only goes to the headset.
I'm talking from experience as a sound engineer for over 30 years and this is usually the problem 99% of the time when it comes to these type of jacks. One of the contacts (usually the ground when no sound or mic at all) breaks or can no longer "spring" back. I haven't opened mine yet but fully expect this to be the problem.

audio jack
hi jsapper, i got what you saying and your absolutly right .. the thing i replaced mine 2 times now been done by a technician who fixes phones/pdas the thing with the connectors i replaced the device doesnt work properly sound comes out with out the bass and the talk button doesnt work .. i guess that the original part got some extra connectors or most probably the pins are switched around..
do you know if there is any special connectors for them...

I have a similar pb with my S200:
After running tomtom during 2000km installed on my motorbike w/ a 2.5mm headset, sound seems to no work anymore (neither back or ear speaker), I suppose that vibrations against jack connector are responsible.
With a bluetooth or wired headset sound works.
I have soft/hard reset, upgrade to last WM5 rom, upgrade to WM6 rom, I have tried to get in/out a 2.5mm jack connector without any result.
The ring facility is working (w/ or w/o 2.5mm jack connected), so I can say that the back speaker is working.
I am looking for a solution too...
nb: I have my back speaker + screen replaced one time after 2months.
Dean.

Have you try resolder the Connector?

it was to damaged to be resolded

Hi everybody,
I aswell have this kind of problem from time to time.My solution is quite simple.You have to use the original 2,5" jack with the 3 black "dividings".(sorry for my english) This solution reduced the problem dramatically.If the problem starts now, just plug it in and out a few times and it should work again.
Cheers

Phone Jack is a mechanical mess ...
Same prob, used the headset, rear speaker dead. I opened the prophet, unsoldered the jack and found it misconstructed.
The body of the jack is plastic and not capable to withstand the forces of a plugged in headset.
There are two integrated switches - which - when headset is unplugged are closed and deliver the signal to the speaker. one of the switches does not close anymore when the headset is unplugged. My first solution was to unsolder the jack and bridge the contacts 2 and 4 as welll as 3 and 5.
The rear speaker functions now and I can use the phone.
Next step will be to find a jack solution on the market to finally solve the problem. I will keep you informed!

thanks buzzi will be looking in here... for your post!

i had the same problem with my audio jack and i searched many forums for a solution. the only thing i can say: if you really want to use it and you want go back in normal mode after unplugging, take a little needle. if you look at the audio jack (USB is left to it) you have to stick the needle in the right side of the jack somewhere an search for a little contact (the first time hard to find, the second time easy) and try to push it a bit to the left. so the prophet goes back in normal mode. it sucks but i didnt find another solution...except for buying a bluetooth headset and use software to hear music over that (for mono headsets u can use a programm calles BTAudioToggel, but make sure u use the Toggle software, because there is another one called BTAudio, it sucks because it costs money and doesn't work for me so well)
Greetz

Friends,
My prophet has exactly the same symptoms. However, I opened up the phone and carefully examined the jack. It is crap, sure, but at least on my phone it is not at fault. I tested with a continuity meter and the contact mechanism was working perfectly. Those who tried this measure without success read the following thread:
http://forum.xda-developers.com/showthread.php?t=281331
In my case it is definitely a problem with the speaker, and it seems to be eqaully common. It seems that there is more than one problem dogging the speaker of ths model.

mine's got the small contact switch problem.
it started last night! SO Annoying. Plugging a friend's original 2.5mm adapter in and out solved it temporarily. Then it went again! I have only got a 3rd party 2.5mm plug, and it took me ages to trip the small switch back with that. I have now got a BT headset on order.
Can't wait for the newer design HTC headphone adapter as I have had this problem with 5 different devices! (Tanager, Typhoon, Hurricane, Tornado and now Prophet.)

would agree with hybrid the needle trick fixed it ran media player so i could tell when it was working again. it was mentioned before that using the 2.5mm adaptor with ibky 2 rings as opposed to 3 causes this problem. I can identify with this as i have been using my dopod h/free with no problems for months i use the adaptor to plug in my headphones one time and get a eap of issues!
i will adapt a h/free to plug in some nicer headphones!
Can i use the USB connection as a handsfree port on my prophet?
Cheers

Hi, Prophet's USB is not a USB hub and thus not usable for connecting external devices - only way is bluetooth ...

thanks buzzi

No sound from speaker while calling

Hi ppl! Let's see if I can express my problem!
My wizard is having this problem:
The inside speaker doesn't work during a call, only loud speaker(hands free) works, or by handset or bluetooh speaker! Does any one have this kind of problem?
I've send this one to warranty but, i've got a stupid respond from HTC:
"....Dear Sr. You have used an illegal software that damage you HTC motherboad...". Uaaauuu I've never used any 3rd software on this one. after received this answer Yesterday I made the first update to this phone (install the XDA Mobile 6 Release 3) but the problem still there.
Does any one have some ideas?
Now a stupid question ? how many speakers does wizard have ? 2 ?
Thanks for your time.
Rui

A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights

intheloft said:
A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights
Click to expand...
Click to collapse
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.

Hi again! thanks for your replay!
Yes it was true about the mini jack! A good cleaning have solve 50% of the case!
The sound now cames out from the 2 stereo speakers ! But not from the speaker for calling!
I'm start to suspects from the speaker! Is it hard to dismount the wizard ???
Regards ,
Rui

zabardast_1 said:
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.
Click to expand...
Click to collapse
THANK YOU!!!

Thanks guys. Had the same problem and the cleaning seems to have helped for now.