Sprint prl still erroring? - Epic 4G General

I've scavenged xda and google, tried the few method's of fixing prl update error's, including the custom activity shortcut one. I still receive "Unknown Error."
Anyone else in this same boat? I'd perfer to NOT manually update it. =(
oh and i'm still on prl 60676

Shoulon said:
I've scavenged xda and google, tried the few method's of fixing prl update error's, including the custom activity shortcut one. I still receive "Unknown Error."
Anyone else in this same boat? I'd perfer to NOT manually update it. =(
oh and i'm still on prl 60676
Click to expand...
Click to collapse
Up, I am. When I had my screen replaced I mentioned it to the Sprint tech. He told me not to worry about it because updates come OTA. I couldn't say much after that obviously.
Sent from my SPH-D700 using XDA Premium App

JohnCorleone said:
Up, I am. When I had my screen replaced I mentioned it to the Sprint tech. He told me not to worry about it because updates come OTA. I couldn't say much after that obviously.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
He's full of bs, I've had this damn prl since I bought this Epic. Same for a friend, who's had it since release date.
oh and it seems I get both internal and unknown error's.

I was just about to start a thread about this. I even went back to di18 let it do the ota update and I'm still getting the error. It's really starting to piss me off.

The next MR will correct this issue.

Korey_Nicholson said:
The next MR will correct this issue.
Click to expand...
Click to collapse
Its so funny that this doesn't affect everyone. My prl update to the newest one just fine 2 days ago.
Posted by Mr. Z's Epic 4G via Tapatalk

zanderman112 said:
Its so funny that this doesn't affect everyone. My prl update to the newest one just fine 2 days ago.
Posted by Mr. Z's Epic 4G via Tapatalk
Click to expand...
Click to collapse
Maybe its funny to you Zander...lol
Sent from my SPH-D700 using XDA Premium App

JohnCorleone said:
Maybe its funny to you Zander...lol
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I didn't mean "haha" funny lol. I should've said something like interesting.
Posted by Mr. Z's Epic 4G via Tapatalk

stupid ass sprint. I decided to update via QPST. It was actually easier than it looks =)
though error is still persistent.

I had the same problem so I followed the steps to manually update the PRL myself.

zanderman112 said:
I didn't mean "haha" funny lol. I should've said something like interesting.
Posted by Mr. Z's Epic 4G via Tapatalk
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Click to collapse
Oh, I know. I was just playing. I actually have good data speeds and full bar 4G service so I don't have much to be complaining about.
Sent from my SPH-D700 using XDA Premium App

JohnCorleone said:
Oh, I know. I was just playing. I actually have good data speeds and full bar 4G service so I don't have much to be complaining about.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I live in an area with no 4g, and at my house i get 2-3 bars 3g. Needless to say, I'm on wifi 95% of the time.
Posted by Mr. Z's Epic 4G via Tapatalk

I've had the PRL and profile update error since it first started 3+ months ago? I've tried everything on the forums to fix it, flashed every stock ROM release etc but nothing fixed it.
I'm leaving for a cross country trip next week and wanted to make sure I had current PRL while going cross country. I ended up putting stock EC05 back on it and took it in to Sprint and they tried several things to fix it but couldn't. Because i was leaving so soon they swapped me out for a brand new unit instead of making me wait a week for a refurbished unit. Cost $35 for the swap and has fixed my PRL/Profile issues as well as my sensor issues so I'm pretty happy.

zanderman112 said:
I live in an area with no 4g, and at my house i get 2-3 bars 3g. Needless to say, I'm on wifi 95% of the time.
Posted by Mr. Z's Epic 4G via Tapatalk
Click to expand...
Click to collapse
call sprint tell them you have crappy coverage in your house they will send you a Airrave for free did wonders for me.

I had this issue occur about a week ago. I noticed it after I Flashed EF02 and upgraded my radio to EF10, then downgraded to EF02 and I couldn't upgrade again.
- Then I started getting the PRL and profile error. I called sprint support and they tried to rebuild my network profile but it still didn't work.
They told me to take it in to a sprint store to have a tech look at it. The tech said the reason it errors out it because there are network issues here locally and the towers are down. He also said that i will get that error when there isn't a PRL to update to.
I know both of those are bull**** because I have updated my PRL many times and it doesn't give an error when there is no update.

How to downgrade PRL?
I manually (using Settings>About Phone>System Update) updated the PRL from 60676 (whatever it was earlier) to 01120. I am having a lot of issues with 3G connection now. I haven't come across a way to downgrade my PRL back to the previous one, or manually flash the previous PRL. Does someone know how to do that? Googling this issue did not lead to any ehlpfl threads. Thanks.

sacwoo said:
I had this issue occur about a week ago. I noticed it after I Flashed EF02 and upgraded my radio to EF10, then downgraded to EF02 and I couldn't upgrade again.
- Then I started getting the PRL and profile error. I called sprint support and they tried to rebuild my network profile but it still didn't work.
They told me to take it in to a sprint store to have a tech look at it. The tech said the reason it errors out it because there are network issues here locally and the towers are down. He also said that i will get that error when there isn't a PRL to update to.
I know both of those are bull**** because I have updated my PRL many times and it doesn't give an error when there is no update.
Click to expand...
Click to collapse
My wife's phone has done the same thing since it was new, won't update the prl or profile after all the stuff happening to my Epic and being on the 4th one I wonder about the Epic. I think Sprint tells everyone they have towers down in their area. I called them Saturday because my epic got stuck in roam and I had no data connection and the first idiot I talked to told me that. After the wife got home with her epic and it wasn't roaming I called back and the second person said they had no idea why they told me that, anyway long story short the repair center I had to go to said the same thing, which is total BS. Maybe thats their standard answer to not knowing or admitting they have no clue.

Related

PRL Rollback initiated by Sprint

Here's something weird....not sure if any of you have experienced this but....
I had downloaded PRL 60672 last week or so and it was working fine. The other day I receive a text from Sprint saying that there is an Important Roaming List update and to do a manual Update. Thinking that a new one came out, I did it and it put me back to 60671. Not sure why that happened. Its not really affecting me much, but just wondering if that happened to anyone else.
I haven't gotten that message.
reigndropz said:
Here's something weird....not sure if any of you have experienced this but....
I had downloaded PRL 60672 last week or so and it was working fine. The other day I receive a text from Sprint saying that there is an Important Roaming List update and to do a manual Update. Thinking that a new one came out, I did it and it put me back to 60671. Not sure why that happened. Its not really affecting me much, but just wondering if that happened to anyone else.
Click to expand...
Click to collapse
sounds like they are watching you. better wear a tin foil hat for a couple months.
I just went to manually update to confirm this and indeed it pushed me down to 60671...
weird.
Me Too
I got the message as well, I updated, but i am not sure what PRL i was on before but I am on 60671 now
egzthunder1 said:
I just went to manually update to confirm this and indeed it pushed me down to 60671...
weird.
Click to expand...
Click to collapse
+3. was just on 60672 and after manual update it changed to 60671. weird is right.
Same here
Sent from my PC36100 using XDA App
rutter9 said:
sounds like they are watching you. better wear a tin foil hat for a couple months.
Click to expand...
Click to collapse
from the responses so far....it sounds like maybe you should be wearing a football helmet
Earlier this week I was doing updates on my phone and the PRL would not get higher than 60671 (which is what I am still at), and this was back on Sunday or Monday.
Im thinking for whatever reason, they dont want that 72 out yet
not here and why is this here in the dev section ?
I live in kind a kind of crappy area for Sprint service, and after I flashed to Fresh 3.3 last week I also update radio and wimax (of course) and manually check for a PRL update too (I only update when I want to, and have the time to update everything, and fix it if I become stoopid, but so far XDA has saved my from myself)
Anyways I went from 60669 to 60671, is there a 60670 I missed out on? With my old Sprint phones (Treo650&Centro) I would usually jump PRL revision numbers. It's gotta be a Sprint thing.
reigndropz said:
from the responses so far....it sounds like maybe you should be wearing a football helmet
Click to expand...
Click to collapse
or a tinfoil hat.
Why don't I ever get messages about prl updates?
Sent from my HTC Evo 4G using XDA app.
jkinnison90 said:
Why don't I ever get messages about prl updates?
Sent from my HTC Evo 4G using XDA app.
Click to expand...
Click to collapse
Nobody likes you.
Sent from my PC36100 using XDA App
well, I never could get 60672 anyway, so ha ha to all those who did, we're even again now.
Didn't even realize this. Thread moved to General.
lath19 said:
Nobody likes you.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I figured that was why :'(.
Sent from my HTC Evo 4G using XDA app.
Unless you guys live in an area where Sprint coverage sucks and you are roaming all the time, this is not a significant update that you need to worry about. PRL (preferred roaming list) updates local towers from another carrier (most likely Verizon) and tells the phone if certain towers have been added/removed or what not.
Perhaps the 60672 PRL had bad information that was causing people not to roam correctly and Sprint pulled it. I have a feeling another PRL update will be available sooner than later.
jkinnison90 said:
Why don't I ever get messages about prl updates?
Sent from my HTC Evo 4G using XDA app.
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Click to collapse
If your phone is rooted you won't get update notifications from Sprint. I have full root and have never seen an update message from Sprint.

Random prl update

I set my phone down for the nite then 5 minutes later I see my screen turn on by itself which I've never seen that before. I pick it up and on my home screen I get the message box that says updating prl just as it would if you went into settings>aboutphone>updateprl the funny part though is just yesterday I manual updated my prl to 60677 because of it not updating. I checked my prl version its still 60677. Just a weird freak thing I thought I would share.
Sent from my SPH-D700 using XDA App
this happened to me about a week and a half ago after a hard reset....was on EC05. I updated my PRL to 60677 manually, and the "update" pushed it back to 60776....i'm like wtf?
jrdatrackstar said:
this happened to me about a week and a half ago after a hard reset....was on EC05. I updated my PRL to 60677 manually, and the "update" pushed it back to 60776....i'm like wtf?
Click to expand...
Click to collapse
Same thing happened to me last night.
Sent from my SPH-D700 using XDA App
I just noticed that now I'm on 60676 that sux.
Sent from my SPH-D700 using XDA App
What is the status of your phone, rooted, rom, kernel, stock, Baseband version, Build Number, etc? Just curious. Never happened to me, still at PRL 60677.
cadams14 said:
What is the status of your phone, rooted, rom, kernel, stock, Baseband version, Build Number, etc? Just curious. Never happened to me, still at PRL 60677.
Click to expand...
Click to collapse
Still on 60677 here too. Stock rooted EC05
EDIT: Still unable to update my profile or PRL by going to Menu > Settings > About Phone > System Updates
I had to manually update my PRL to 60677. Also when I go into Sprint Zone > I need help > Update profile it says I have a profile and PRL update but they still fail.
srf 1.1 genocide 1.0 ec05 ext4
Sent from my SPH-D700 using XDA App
Did this to me yesterday, still on 60676
Sent from my always stock, EC05 Epic 4G
zanderman112 said:
Did this to me yesterday, still on 60676
Sent from my always stock, EC05 Epic 4G
Click to expand...
Click to collapse
I suspect Sprint is recalling 60677. From what I've seen here, it appears to be a dud.
I had it do the same thing last night. Still on 76 here
k0nane said:
I suspect Sprint is recalling 60677. From what I've seen here, it appears to be a dud.
Click to expand...
Click to collapse
Idk, my brothers instinct s30 and my mom's rumor touch are still on 60677
Sent from my always stock, EC05 Epic 4G
My epic is still on 77, but I always get an error updating PRL automatically, so Sprint probably isn't able to revert me. LOL
I get that erroe to but it updated me.
Sent from my SPH-D700 using XDA App
60677 has not been recalled, but they are having numerous problems with the PRL and the Data Roaming
Some people have reported not getting data at all since the PRL update on Roaming, which is the adverse affect Sprint wanted.
The PRL for some reason hasn't been pushed to the Epic or the Transform.
I had it for a short while on DI18, with no adverse effect, but nothing beneficial either. Since EC05, I'm stuck at 76, at least without doing some hack.
I'm not getting 3g roaming
Sent from Snarf with an Epic
That probably explains my my TWS has spiked and my phone keeps dropping signal recently. At least I know what the eff is going on here. I just tried to update and it's holding steady on 76. My battery life has been sucking too. I wonder if it's all connected.
I was having a problem with my Epic where it wouldn't update the prl or profile. It was on prl 60677.
I wiped the phone with odin and formatted the sd card to no avail.
I took it in for service and no matter what they tried they couldn't get it update. It would get unknown error, error 34, connection error. They did a full reset on the phone and then it was having problems with the data part activating. I could make voice calls but not text or use the internet. If you tried to finish activating the phone it would just fail.
They ended up replacing the phone, the new phone has prl 60675. Now the prl/profile will update with no errors. Now that its updating without errors it not getting any newer version then 60675.
Happened to me last night as well. Was on 76 and still on the same one.
Whosdaman said:
60677 has not been recalled, but they are having numerous problems with the PRL and the Data Roaming
Some people have reported not getting data at all since the PRL update on Roaming, which is the adverse affect Sprint wanted.
The PRL for some reason hasn't been pushed to the Epic or the Transform.
Click to expand...
Click to collapse
PRL 60677 has worked great for me, with no errors. Improved coverage. Maybe it didn't work on some phones. Still can't update at all with settings, PROFILE, PRL, FIRMWARE.

Anyone else unable to update prl/ profile?

The title is self explanitory. Last time I could update was just before the EC05 update was pushed ota. Since then, I haven't been able to update either. There's another thread about a possible solution involving quiting the process early, but it doesn't seem to do anything. So am I the only one with this problem, and are there any solutions?
Sent from my epicly epic Epic
I've had this issue way befor ec05 and the only way I had it fix was taking it to a repair center but sadly after about acouple days it came back having the issue..
Sent from my Epic 4G using XDA Premium app
I get unknown error or internal error when I try to update
It's a known network problem on Sprint's side.
dchawk81 said:
It's a known network problem on Sprint's side.
Click to expand...
Click to collapse
Since when? I call bs since first they say because of the update that was coming out but like I.said.ive had this problem months before the update
Sent from my Epic 4G using XDA Premium app
jeffyv2 said:
Since when? I call bs since first they say because of the update that was coming out but like I.said.ive had this problem months before the update
Sent from my Epic 4G using XDA Premium app
Click to expand...
Click to collapse
Having it for awhile doesn't mean it isn't known.
I have this issue since EC05 and never before or I think is the rom I am using midnight 5.01
I can't do profile update nor prl at all.
Actually when I was stock rooted EC05 I was able to update but since custom rom it is not possible.
Sent from my SPH-D700 using XDA App
It is a Sprint issue. Apparently there was a problem with 60677 so for most phones they stopped the ability to manually update prl. A lot of people have found who made it to 60677 that Sprint pushed a prl update to their phone (custom ROMs or not) and rolled it back to 60676. It has been discussed and marked as a known issue by Sprint reps on the Sprint Community forum.
Is this a sprint wide problem or is specific to just the epics? I mean, are other sprint phones such as the evo ans evo shift unable to update either?
Sent from my epicly epic Epic
b3nny said:
Is this a sprint wide problem or is specific to just the epics? I mean, are other sprint phones such as the evo ans evo shift unable to update either?
Sent from my epicly epic Epic
Click to expand...
Click to collapse
I believe it's just specific to Epic.
I just updated PRL for my wife's Samsung Moment and my mother-in-law's Samsung Transform without a problem.
Yep, I've had issues updating the PRL since I got the phone I think lol
my last Epic had this problem after the update (maybe 2 or 3 days before it got pushed). since then, I've taken it into sprint to get it replaced to possibly remedy the keyboard skipping keys (didn't fix it lol).
my replacement Epic has been updating PRL and Profile just fine since I first booted it up.....
jrdatrackstar said:
my last Epic had this problem after the update (maybe 2 or 3 days before it got pushed). since then, I've taken it into sprint to get it replaced to possibly remedy the keyboard skipping keys (didn't fix it lol).
my replacement Epic has been updating PRL and Profile just fine since I first booted it up.....
Click to expand...
Click to collapse
I had the same problem I ended up getting a replacement and that one updates with no problem.
Dvin211 said:
I had the same problem I ended up getting a replacement and that one updates with no problem.
Click to expand...
Click to collapse
yea that happened with another one of my Epics (this is my fourth), and they replaced that one with my (third?) and it was fine until the update, which borked it also...
My Epic has never successfully updated its PRL when i tried to. I always do it manually with QPST. No big deal for me. Manually updated to 60677 sometime ago when the file came out.
I went back to DI18 today and updated to EC05. Completely stock, no mods, still unable to update PRL. I was at the Sprint store for 3 hours today and they still couldn't get it fixed. They called in to corporate and even "refreshed" my device, still nothing.
I have another Epic coming in a few days. The tech disassembled my phone to try and fix the wobbly keyboard but didn't have much luck.
While I was in there, a guy with an intercept came in and was having the same exact issue. It's not just the Epic. I think it's all Sprint devices. Even the tech couldn't update his PRL on his Evo
Yes, this is a Sprint issue since they recalled 60677 and are rolling back people with a pushed prl to 60676. Reps have confirmed this on Sprint Community Forum.
Running Epic EC05-rooted-SyndicateROM Frozen 1.1.0-Twilight 1.0.4 kernel, no issues updating to PRL 60676 but will not update past that.
try this out guys it has not worked for me but maybe it would for you
http://forum.xda-developers.com/showthread.php?t=1041415
brianhot1 said:
try this out guys it has not worked for me but maybe it would for you
http://forum.xda-developers.com/showthread.php?t=1041415
Click to expand...
Click to collapse
This came out the same day Sprint fixed PRL updating so it does nothing. PRL updating is working on 95% of the phones now. PRLs are being released by area. For most people 60676 will be the highest as seen when Sprint rolled me back yet again last night.

PRL Update fixed

Sorry in advance, I couldn't find the thread this goes in, but I got my PRL update issue resolved today over the phone with a rep. Like many of you, one of the ota updates to froyo screwed my over the air ability to update my profile or PRL. The sprint rep assigned me a new msid and had me manually program it into the phone, did a reboot and bam. Over the air updates working flawlessly now. Just a heads up for you guys.
Sent from my SPH-D700 using Tapatalk
lafronz said:
Sorry in advance, I couldn't find the thread this goes in, but I got my PRL update issue resolved today over the phone with a rep. Like many of you, one of the ota updates to froyo screwed my over the air ability to update my profile or PRL. The sprint rep assigned me a new msid and had me manually program it into the phone, did a reboot and bam. Over the air updates working flawlessly now. Just a heads up for you guys.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Thanks! I'll try this, I'm still on PRL 60676 LOL.
I have 60679 this latest? I can't seem to update
But it keeps telling me to even after I click update
Sent from my SPH-D700 using Tapatalk
I'm on 01120........is THIS the latest?
Yes, 60679 is latest for standard accounts, 01120 is latest for business and corporate discount accounts.
I'm on 01120, yay.
Im on 60670.. Theres a newer one?
Time to break out QPST...
stackz! said:
Im on 60670.. Theres a newer one?
Time to break out QPST...
Click to expand...
Click to collapse
Yeah thats really old like more than 3to6 months old i believe
I believe that 60679 is the latest consumer PRL. 01120 is the latest business PRL. Whosdaman started and excellent thread in the general section about 01120 that compares them. Its probably 3 or 4 pages down.
EDIT: Here's a link: http://forum.xda-developers.com/showthread.php?t=1125536

PRL 60687

For grins I went and did a check for a new PRL...And there was one... 60687 is out... So if you are on a custom ROM that may not automatically check, you may want to update...
Sent from my Peoples ROM Epic using XDA
You are correct
thanks for the heads up
Sent from my SPH-D700 using XDA
I got an unprompted/forced update to this today, actually. Strange. As usual, doubt it will make any performance difference.
Yeah Sprint had started pushing PRLs after 60677. Woke me at 4AM once!
Sent from my PantechP4100 using xda premium
If someone can post it I will do a diff on it.
Sent from my SPH-D700 using Tapatalk 2
And for those that use the 11115 3G Roam PRL there's a 11119 PRL out there.
As well as a 00002 PRL for the more frowned upon VZW roaming.
http://forum.xda-developers.com/showthread.php?t=1529274
jnadke said:
And for those that use the 11115 3G Roam PRL there's a 11119 PRL out there.
As well as a 00002 PRL for the more frowned upon VZW roaming.
http://forum.xda-developers.com/showthread.php?t=1529274
Click to expand...
Click to collapse
Actually 11120 replaced 11119. I also heard 11121 has been seen too.
I wouldn't say frowned upon with 00002. I would say the PRL to use if you want Sprint to write you a letter saying "Dear xxxxx, we quit you."
Sent from my C64 w/Epyx FastLoad cartridge
This PRL screwed up my service
I'm 100% roaming where I live. After I updated to this PRL along with Verizon having to replace a local tower 'cause some nut shot it all up, I could no longer receive incoming calls from the local area code whether from a land line or cell, they would only receive a busy signal. Calls from other area codes come in fine. After a 1 hour call to support their only solution was to "go to your sprint store - even though we know it's an hour and a half drive away." So after trying a bunch of consumer and even latest business PRLs the only ones that work are the VZW ones i.e. 00002. I rarely use 3g, so I'm hoping that by leaving mobile network turned off I won't receive a termination letter.
I have 60687 zip
This is old news... I been tryin to tell everyone that me and I friend pulled this prl from my phone a few weeks ago, I would post the zip but since I'm a newbie I cant post links, but if anyone needs it juts message me and I'll give u the zip so u use it on ur phone...
Mr_Jay_jay said:
This is old news... I been tryin to tell everyone that me and I friend pulled this prl from my phone a few weeks ago, I would post the zip but since I'm a newbie I cant post links, but if anyone needs it juts message me and I'll give u the zip so u use it on ur phone...
Click to expand...
Click to collapse
Did you notice the OP date? It is old news - posted exactly one month before your post
Sent from my SPH-D700 using XDA
Haha, Derrrrrrrrr. He was trying to be smart and didn't even read the OP date.
Sent from my SPH-D700 using XDA
If anyone could post that 60687 or if there is a 60688 please post can't find a zip file of them any where, & updating my profile does no good cause I'm on Boostmobile.. Thanks in advance.....
prl
kevo3000 said:
If anyone could post that 60687 or if there is a 60688 please post can't find a zip file of them any where, & updating my profile does no good cause I'm on Boostmobile.. Thanks in advance.....
Click to expand...
Click to collapse
hope this helps :good:
New PRL 60690
Jshugzda said:
New PRL 60690
Click to expand...
Click to collapse
Yeah I just saw this too, my signal strenth was terrible for the past two days so I ran the multiboot rom to update PRL and profile. and WDYK? a brand new PRL! Still have a pretty low signal but it has another bar now. Hopefully they are improving towers or getting ready to put 4g in my area.

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