I can't get IM to work in Social Hub - Galaxy S II General

Is anyone else having this problem. I am in the U.S. and when I try to enter gtalk or yahoo messenger it gives me an error. I am running stock uk firmware.

Same error here.
Sent from my GT-I9100 using Tapatalk

mine worked for a couple of days but now i cant connect to ym. i deleted my ym account and added it again but i get an internal error message. when i try the im ap it doesnt work too.
facebook, gmail, and google chat work though. i downloaded the official ym app and i am able to connect through it, however i like using the social hub as its like a one stop for all my messages.
i have a feeling that something got corrupted in the program. is there a way to reset the social hub/im app like clearing its cache or overwriting files?

It happened to me and someone else when we updated to KF3. I had no problem with it in KE7. I did a hard reset and it still won't work. Something's broken. The good news is 2.3.4 is supposed to be out in about three weeks so hopefully it'll be fixed then.

i was able to add my ym and sign in just now, after an hour of trying to figure things out.
in my case, it could just be a samsung server glitch. i have facebook, gmail, google chat and ym setup in social hub right now.
a bit OT, but how do you guys feel about the security of using hubs. do they use ssl or similar encryption tech to protect our passwords and purchases?

rab1412000 said:
i was able to add my ym and sign in just now, after an hour of trying to figure things out.
in my case, it could just be a samsung server glitch. i have facebook, gmail, google chat and ym setup in social hub right now.
a bit OT, but how do you guys feel about the security of using hubs. do they use ssl or similar encryption tech to protect our passwords and purchases?
Click to expand...
Click to collapse
Are you on KF3 or KEX? It always worked on earlier ROMs. The Social Hub is routed through Samsung servers which is why there's periodic performance hits. I'd guess its encrypted - Samsung wouldn't want a replay of the Sony PSN debacle.

Related

Facebook Help: Help: An error had occurred while fetching data [null]

All of a sudden I got "An error had occurred while fetching data [null]" every time I want to see my live feed and my own profile from my Nexus One phone (stock Facebook app). I have no problem accessing it from the browser or PC.
Strange thing though, when i log out, then re-login using OTHER facebook account, I can see the live feed and the profile page no problem. Everything works fine again.
However, once i login using MY account, problem starts again.
I have hard reset my N1, problem still there.
Any idea? Please help.
I like the stock Facebook app on N1, don't really want to install another app or use browser to access it.
Oh and my N1 is stock, no root yet.
Thank you
Calm down and take a deep breath I have the same problem. It is not your phone it is facebook server. I had the problem yesterday shortly and today in the morning. Now it seems ok for me...wait until they repair the problem and use the browser application in the meantime...
i had the same issue also, mine seems to be working now though.
so server related not my phone?
phew...
mine still isn't working though
still not working? dang, just give it some time, mine was out a good 6-7 hours
I've had this issue on the Desire ROM where the live feed on the Friend Stream just refuses to update... I was "locked out" for a few days.
strange, it wasn't working for a while until u put the facebook widget on my home. click on the facebook icon, then ta-da! all working again.
Not sure if it was a coincidence...
It's a problem with some 3rd party apps that push data to your facebook feed and the client's interpretation of the XML. Zynga apps being one of them.
You can experiment by hiding various 3rd party apps form your facebook feed (or logging in when you get the error on a computer and seeing what apps were there and not on your phone).
Once they're hidden (or, over time as they pass further down the history list) your feed will work fine.
i don't play games on facebook, nor have i allow any games to be on my profile.
strange, but it works ok now.
Not just games this can be form ANY third party app that has an illegal character in it....this includes quizes, "who visited your profile", horoscopes, any of those things, anything that is not a pure-facebook update.
Same problem here on htc desire S. On wifi all is ok. On 3g ''An error had occurred while fetching data (null.)'' This is very strange.

Froyo. XXJPO and Social Hub issue

1st i do apologize if this is in the wrong section and I have looked around the site and found 5 more posts on this subject but no answer but i will go ahead anyway!!
I was on Froyo 2.1 on my Galaxy S i cant say anymore than that because once i was home i updated via Kies i believe it is to Froyo 2.2 XXJPO base version I9000XXJPP, All i did was update via kies and i changed nothing else!!
in 2.1 and social hub it showed my facebook, messages and both my hotmail accounts, since updating it only shows facebook and messages, i can not for the life of me get it to show my hotmail accounts anymore, this as been for well over 24hrs now
I also have a gmail account that is my main account and my push account, should that be in social hub because it is not??
my hotmail accounts are set to never download, well manual download!! which i have done!
but it would be nice to get all of my things in social hub again!!
does anyone have any ideas to what i could do other than maybe going back to froyo 2.1 because it did work on that build!!
kind regards and have a great day!!
Chrisuk80 said:
1st i do apologize if this is in the wrong section and I have looked around the site and found 5 more posts on this subject but no answer but i will go ahead anyway!!
I was on Froyo 2.1 on my Galaxy S i cant say anymore than that because once i was home i updated via Kies i believe it is to Froyo 2.2 XXJPO base version I9000XXJPP, All i did was update via kies and i changed nothing else!!
in 2.1 and social hub it showed my facebook, messages and both my hotmail accounts, since updating it only shows facebook and messages, i can not for the life of me get it to show my hotmail accounts anymore, this as been for well over 24hrs now
I also have a gmail account that is my main account and my push account, should that be in social hub because it is not??
my hotmail accounts are set to never download, well manual download!! which i have done!
but it would be nice to get all of my things in social hub again!!
does anyone have any ideas to what i could do other than maybe going back to froyo 2.1 because it did work on that build!!
kind regards and have a great day!!
Click to expand...
Click to collapse
Hey Chris, I can't help you bud, but wanted to let you know you're not alone. I have exactly the same issue. It used to be a really useful app, but now I don't use it at all.
Not much of an 'upgrade' is it? I've seen other post in various places that they have the same problem, maybe it's a google thing, trying to push people into using gmail??
Did you try adding your Hotmail accounts via Contacts ->Activities ->Menu->Add account->Corporate account (for any thing other than Gmail).
I have them working fine on my SGS 2.2
Your accounts will appear in Social hub when you have added them using the 'Samsung Email' app. You should have three email apps, Gmail, Email and Samsung Email, only accounts added and used through the Samsung email app will appear in Social Hub.
andyf941 said:
Hey Chris, I can't help you bud, but wanted to let you know you're not alone. I have exactly the same issue. It used to be a really useful app, but now I don't use it at all.
Not much of an 'upgrade' is it? I've seen other post in various places that they have the same problem, maybe it's a google thing, trying to push people into using gmail??
Click to expand...
Click to collapse
I really appreciate the post mate, at least I know im not alone
Just bugs the hell out me that it worked, I upgraded and now nothing!
I read someone say it just started working for them a few hours after it stopped so I hope that could happen to me but still no luck as yet.
As for adding accounts via contacts, I tried that, it just takes me to accounts & sync I think it is and I added my hotmail via corporate and selected push and had all working fine but still nothing in social hub, sorry I could not quote the post above this, but sure how to quote multiple posts on this app.
should my gmail account show up social hub?
Sent from my GT-I9000 using XDA App
padlad said:
Your accounts will appear in Social hub when you have added them using the 'Samsung Email' app. You should have three email apps, Gmail, Email and Samsung Email, only accounts added and used through the Samsung email app will appear in Social Hub.
Click to expand...
Click to collapse
I have no idea what the samsung email app is, I was lead to believe that to get them in social hub we have to add email in the email app, little white envelope with the green @ sign which I did in 2.1 and all worked but in 2.2 I did exactly the save but but working, I have never added via samsung email and I had it working on froyo 2.1
I don't have a samsung app
Of course I can live without it, just it really bugs me that it worked but now won't and now only shows message and facebook even though I have gmail and 2 other hotmail accounts set up on my SGS
Thanks for all your replies guys.
Sent from my GT-I9000 using XDA App
Finally got my social hub issue sorted
I upgraded to 2.2.1 I9000XXJPU
its much much much better,, plus with the OCLF 2.2 it flies and my battery is amazing, runs for over 27hrs none stop with gmail push email, not bad when i am home 12hrs after its unplugged, so now I can easily stay out the night and not have to worry about it dying like my HD2 used too, so im very pleased
i now have message
facebook
gmail
and 2 x hotmail in my social hub
happy days!!

Cannot login to facebook or twitter

hi guys
i am trying to add an account in "accounts and sync" setting but i cannot login to facebook or twitter
i have internet connectivity and everything else works fine
there is a problem also when i try to login to hotspots at airports that require a sign in page. The browser does not redirect me to the login page and rather shows me the "no connectivity" window
any ideas
I've also got exactly the same issue, I was just about to post about it. Just flashed the latest official rom and I can't get these setup through the social hub.
I guess that means that there is some sort of server problem or something, I dunno but I'm glad I'm not the only one
Anyone else got this problem, has the OP fixed it? doing my head in :S
Same problem here, very annoying!
Sent from my MZ601 using XDA Premium App
Same here.
Dont use thae social tab actually but i tried it and got stuck during the logging in to facebook.
Error in Login:
Plase try later.
Yes, same here.
???
hi guys
is it a buggy firmware, or are servers down ?
most likely the servers are down.
I've got the same problem at the moment, did a factory reset on my phone and its not letting me log into the account via the social hub anymore.
I can lot in via the facebook and sync via the facebook & twitter apps but not thru social hub.
I'm not running any customs roms so it looks like it might be a server error.
It's working now...
Its seems like its not working again, my facebook login keeps failing via the social hub.
Login works fine if I used the actual Facebook app and/ore login via web page.
Anyone else have this issue today?

Social Hub login fail

hi
recently got my S2 n wanted to setup fb n twitter account through social hub but im getting login failed from past 2 days ?...im not able do tht even in accounts n sync too..any help pls
The Social Hub seems to be routed through central Samsung servers. It gets a bit slow (OK, a lot slow) sometimes but it always corrects itself. I just checked and it's actually running pretty quick today. Are you sure your passwords are correct? Social Hub is really just a pass-through so I don't think there's anything native to it that would prevent you from signing in to a service.
Passwords are all correct trying from past 1 hour everytime im getting log in failed..wat exactly is the procedure
i went to social hub clicked on add acoounts then gave my fb id n password..is there anything else i need to do ?
It might be a problem with setting up new accounts. Maybe someone can try and set up an account and see if it works on their phone. Do you have any special characters in your logins that the Social Hub might night recognize?
Its true it I havent succeeded in login neither into Social hubs nor Readers hub , only Game hub works fine for me . Also when i check for firmware update through phone its always says connection failed , though I am connected with wifi . Web pages opens pretty fast but samsung related things dosent respond quick.
Go here and see if you can set it up via your PC...
http://socialhub.samsungmobile.com/
vickysud said:
hi
recently got my S2 n wanted to setup fb n twitter account through social hub but im getting login failed from past 2 days ?...im not able do tht even in accounts n sync too..any help pls
Click to expand...
Click to collapse
Forget about, and go to bed get some sleep and try again tomorrow , so I've had this happen too
BarryH_GEG said:
Go here and see if you can set it up via your PC...
http://socialhub.samsungmobile.com/
Click to expand...
Click to collapse
i can login through PC no problem every thing is working email account,im accounts but only facebook n twitter arent working..i will leave it for today n try it tom..it been the same since 3 days thinking may be prob with firmware
If i'm not mistaking, setting up your accounts in social hub and probably the rest of the hubs must be made from the data connection of you carrier.After that you can use wi-fi.
I think there was some problem with Social hub. I also got error with my facebook account. I solved it by removing the account and adding it back again. For some reason it couldn't connect if I just tried to re-enter the password.
But removing account and adding it back worked.
And I suspect it also used quite a bit of battery while trying to connect to the service and failing.
HAHA
The preinstalled app provided by the manufacturer is incompatible?
Might be why it doesn't work.

Stopped receiving Yahoo Email

Was working fine till about two days ago. Using the standard yahoo client that comes with the phone. Now I get no new e-mails coming from yahoo, no notifications, even the inbox is acting a bit different.
Not sure if I changed anything but probably was playing around with something and screwed it up. Now I've tried everything and still does not work. Deleted the account and added it again and nothing.
Mind you the yahoo mail client was always way slower than gmail instant push. Should I just try the yahoo app, it has mixed reviews.....
I heard people pushing it thru gmail for faster access, not sure how go about that.
Thanks
Still can't find the problem.
I was using the original email client and no yahoo or hotmail. I downloaded a email client from the market place and works fine. I have no Idea what happened. I deleted me email accounts and then added again and same thing. nothing. Wierd.
Same problem here. Just wish I knew if it was a yahoo problem, At&t problem, or Android problem.
Same here. I just went into accounts settings and reentered my password and it worked for a little bit. After doing that 2 or 3 times it seems to be working fine now.
Now mine is working this morning. Hopefully it keeps working.
Sent from my MB860 using XDA App
i agree that email app has been acting up, certain emails are not feeding through
My Yahoo email account quit working late last week. I had it set up as a POP account. It had been acting up for a couple weeks prior to that.
So, I downloaded the Yahoo Mail app from the marketplace and it functions the way it should. Which is good because I'm fairly certain that was killing my battery and eating up data (maybe the same issue Yahoo was having for WP7 devices?).
I'm still fairly new to Android having the had the Atrix since mid-March after defecting from BB (I had a Torch, had been a BB user for nearly six years) so I'm not sure exactly what went wrong but the Yahoo Mail app is functioning. As far as I know Yahoo email has never played well with Android. My initial foray into Android in 2009 with a Rogers branded HTC Magic was short lived in part due to the fact Yahoo didn't function properly. Perhaps the app is the answer?
Good luck in finding a solution for those still having trouble.
Well mine quit working again. Tried reentering the password with no luck. Might remove the whole account later and re-add.
Sent from my MB860 using XDA App
I tried that, but that didn't work. Both Yahoo and Hotmail doesn't work properly anymore. I just downloaded a email client from the marketplace and seems to work fine, though kinda complicated to get it working the way I like it. But works. Maybe with GB update, it will fix it.

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