Hi, I'm just wondering if I could be able to pick up my Vibrant from the UPS store on Saturday. It says one more business day left but the delivery is on July 5th which is my vacation day. The shipping method is also UPS 2nd Day Air®. Is it possible to pick up my Vibrant from a nearby UPS store on Saturday?
I suggest you call UPS and ask them.
Can't hurt to call support and ask. Some UPS deliveries may start at a UPS station rather than the store but that may vary between locations.
Also. Usually UPS locations don't have the packages sorted until the day of delivery. So in some situations they will tell you the package is mixed in with thousands and you cannot pick it up.
Call the 1800 number before you waste your time going to a ups location.
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if i order the phone on a friday, do you think i would get it on Saturday? I live in California. or if i order it early thursday i should be able to receive the phone by friday afternoon right?
The distribution centre is in Northeast Indianapolis and the Courier is DHL. Might take two days depending on when you place your order in the day with Google and when that is relayed to their distribution centre. That lag took a day for me.
I live in California as well, I ordered mine a thursday morning at 7 or 8am and it came on friday. I dont know if fedex next day delivers on saturdays. On fedex's tracking for next day it say it'll be at your place by 3pm. This was my experiance. Hope this helps.
i see that the free overnight shipping is from fedex. is that just a limited time thing or has that been going on for a while now. also all the shipping options says fedex, how come some people get it from dhl
kevinf1990 said:
i see that the free overnight shipping is from fedex. is that just a limited time thing or has that been going on for a while now. also all the shipping options says fedex, how come some people get it from dhl
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from the beginning. fedex folks were very nice, and tried a second time to deliever mine after i missed the first delivery (same day).
the clerks at the local office actually called the route driver to confirm his location, and if i wanted to meet him along his route. these folks do more than neccesary. fer sher.
I wanted to get a thread going on where people find Evo's available to purchase.
I went to Sprint and they only had 5 and sold out in a few minutes. I am sure this phone will be easy to get in a few weeks, so I am not too worried, I just want one sooner than that.
Telesales might be an option.
Thanks All,
Force
Good luck!!!
Will be additional pre orders for next weeks shipment arriving at radioshack stores. This is new info in the last half hour. If you want to order, be in store first thing june 5th, the phones arrive on june 11th
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The Sprint store we went to in a south suburb of Chicago had at least 30 of them, but would not tell us exactly how many. They were not sure when a new shipment would be in and I was told that new customers had priority over existing customers.
after seeing such a line..good luck finding them after today.
local 3rd party store showed 30k at 6am(pacific) just checked now and down to 1800 ...that from the dist they get from
Called the Sprint service/repair center in Chicago (Lincoln/Devon), they're getting a new shipment in tonight. They said they'll have plenty for tomorrow but I reserved one anyway.
Hope this is the same at other stores...might want to try the corporate repair centers first, they seem to be getting more of them.
san diego/la jolla, radio shack costa verde, sprint utc.
good luck if you're still trying to get yours
Okay, I'm mad. So I decided I did not like the G2 and wanted to hold out for a better phone in the future. I pre-ordered it and called up the local T-Mobile store to ask if I could return my phone. They happily said sure come on in. The closest T-Mobile store is about 20 min away, but it beat shipping the damn phone.
Well, when I got there, they saw I had the G2 and quickly said ohhh nooo sorry sir but you have to ship that back. We can't take it. WTF. I told them they just told me over the phone I could return it and they just kept apologizing.
Then I called T-Mobile on the way home (speaker phone) and told them I needed to return the G2. The rep I got started going on about how come I don't want to keep it. I literally had to argue with this douche before he agreed to let me return it. He also said they would not cover any shipping charges. WTF.
So I finally shipped it off about 2 weeks ago and put $500 insurance on it. Well, I called T-Mobile yesterday to see if they had received my phone yet so I could get the credit put back on my EIP (So I can buy a new phone possibly the HD7.) They said they don't have it and to call USPS. I called USPS and they can't find any info on it except that it *should* be at the T-Mobile warehouse by now. WTF.
So I have both companies telling me to call the other company. I'm really pissed off. I don't know what to do next. :\
tl;dr version : T-Mobile and USPS say they both don't have my phone!
This is why you should NOT send anything USPS but first class mail. THEY LOSE THINGS! UPS and FEDEX are the only way to go when it comes to returning items. Sorry that you have had bad luck. But NEVER have faith in the postal service...
Well if USPS can't prove that was delivered you have insurance on the package file a claim and get the money for it.
Tatdude806 said:
This is why you should NOT send anything USPS but first class mail. THEY LOSE THINGS! UPS and FEDEX are the only way to go when it comes to returning items. Sorry that you have had bad luck. But NEVER have faith in the postal service...
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+1
I shipped mine back FedEx Ground with $500 worth of insurance. I have the signature of the person who signed for it. Call me paranoid, but I don't trust USPS for squat either. It cost me a total of $11, including the box and filler.
Did you fill out the return sheet and provide T-Mobile the tracking number (as instructed) *before* they received it?
TheArtiszan said:
Well if USPS can't prove that was delivered you have insurance on the package file a claim and get the money for it.
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Nobody gives you insurance by default. You have to ask for it *and* pay for it. Even then, you have to prove to them that it wasn't delivered, which requires tracking and signature confirmation.
Sucks, but USPS has always been like this.
HamNCheese said:
Nobody gives you insurance by default. You have to ask for it *and* pay for it. Even then, you have to prove to them that it wasn't delivered, which requires tracking and signature confirmation.
Sucks, but USPS has always been like this.
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he says he insured it for $500, i sent my back with fedex though to get a tracking number, also insured it for $500
I sent mine back via UPS, as soon as I left the store I called T-Mo and they put the tracking info in their system, checked the status and since it showed up they went ahead and credited my account as if they already received it.
Victor
I also believe that when you talked to them, they more than likely said to ship it back via UPS or FedEx to insure you have a tracking number. At least they have told me that every time I have sent a phone back to them over the years.
You'll be alright. Make sure to save your receipt from USPS and a tracking number. Call tmobile until you speak with a supervisor. You may need to wait for them to call you back. Tell em your story, give them your numbers and they'll track it down. They have a way of tracing packages. You'll get your money back if you have proof you sent it and you push hard.
Good luck.
Sent from my T-Mobile G2 using XDA App
funkeee said:
You'll be alright. Make sure to save your receipt from USPS and a tracking number. Call tmobile until you speak with a supervisor. You may need to wait for them to call you back. Tell em your story, give them your numbers and they'll track it down. They have a way of tracing packages. You'll get your money back if you have proof you sent it and you push hard.
Good luck.
Sent from my T-Mobile G2 using XDA App
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Yeah I still have the receipt with the tracking. The problem with the tracking is that when I try to search for it, it says this:
"Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office."
So, yeah, I won't be using USPS again. As for whether or not T-Mobile said I could use USPS, they did.
I'll try getting a hold of a supervisor tomorrow. Hopefully they can get this resolved for me. Luckily, I'm in CA, so I have 30 days to return it.
I'm confused....did you order delivery confirmation on the package? Because the only way you can track a package with USPS is if you order delivery confirmation (or if you send it via registered mail...but I think that's only for envelopes).
Btw I sent my G2 back to TMO and they credited my account $10 for the shipping.
Big mistake sending it USPS... should have sent it UPS or FedEx.
aedv said:
I'm confused....did you order delivery confirmation on the package? Because the only way you can track a package with USPS is if you order delivery confirmation (or if you send it via registered mail...but I think that's only for envelopes).
Btw I sent my G2 back to TMO and they credited my account $10 for the shipping.
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Newp, I did not. Guess I made a mistake there.
It's funny cause I've always used UPS for years, but I thought I might be able to save a few bucks going USPS this time. Regret that decision. Not worth the extra hassle at all.
mark925 said:
Big mistake sending it USPS... should have sent it UPS or FedEx.
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what everyone else has said about USPS - and it can take 6 months + to resolve a loss claim with them - biggest joke in the world.
I had an experience with them over a $505 COD pmt that never came back to me and it took over six months to resolve and the only reason it got resolved then was that i knew someone high up in the Postal system that pointed me at the right person to talk to. Without that pointer, i'd still be waiting for that pmt to show up
UPS or Fedex aren't the greatest, but at least losses are resolved in short order (2-3 weeks at the outside) - we ship a lot with UPS so we've had some experience with them. And their tracking svc actually shows where something is in the system - postal shows "in transit", sometimes 3 weeks after it's been delivered
USPS employees, at night, practive giving aspirin tablets a headache
ericc191 said:
Okay, I'm mad. So I decided I did not like the G2 and wanted to hold out for a better phone in the future. I pre-ordered it and called up the local T-Mobile store to ask if I could return my phone. They happily said sure come on in. The closest T-Mobile store is about 20 min away, but it beat shipping the damn phone.
Well, when I got there, they saw I had the G2 and quickly said ohhh nooo sorry sir but you have to ship that back. We can't take it. WTF. I told them they just told me over the phone I could return it and they just kept apologizing.
...
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I preordered the G2 and was fully aware that I'd have to pay for shipping if I returned it during the buyer's remorse period. Too bad someone from the tmo store gave you wrong info - but that is to be expected. I never rely on the store workers for information.
Chances are they will find your phone so don't sweat it!
larryccf said:
UPS or Fedex aren't the greatest, but at least losses are resolved in short order (2-3 weeks at the outside) ...
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So who do you recommend besides Fedex or UPS? For small packages of high value Fedex is better. For heavier / larger stuff UPS is the best - as far as price goes at least. This is true of 3 day / ground type service insured.
aedv said:
I'm confused....did you order delivery confirmation on the package? Because the only way you can track a package with USPS is if you order delivery confirmation (or if you send it via registered mail...but I think that's only for envelopes).
Btw I sent my G2 back to TMO and they credited my account $10 for the shipping.
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Remember, this is USPS.
When the recipient signs for the package, they return mail you the little yellow card (also via USPS, and also just as likely to be "lost" by them.)
In any event, you'll have to go through USPS and file a claim. They might make you wait a few more weeks, so the return card has time to arrive.
starfcker69 said:
So who do you recommend besides Fedex or UPS? For small packages of high value Fedex is better. For heavier / larger stuff UPS is the best - as far as price goes at least. This is true of 3 day / ground type service insured.
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$11 FedEx Ground (via Kinkos, including packing material and an outer box)
UPS price is under $10 for ground
There really isn't any other viable option.
FedEx vs UPS - It really doesn't matter anymore. Both are comparable for most packages. Just don't use USPS for anything important.
Mine is due to come in today but on the fedex destination it says Connecticut, CT instead of my town, CT. Did handtec mess up my address, did anyone else see that on their tracking?
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Fed-X
I had mine held at the FedEx office near me because an appointment. Give FedEx a call with your tracking number from handtech they should be able to correct your situation.
Ordered your GS3 from BB? I feel your pain, never gonna preorder from a 3rd party again. But if you have any info re: BB preorders, post it up here.
I gotta say, my whole reason for preordering through Best Buy was because they were the first to open for preorders. They started accepting preorders on 6.5.12, everyone else the following day, so I surmised that at best I'd get the phone slightly before everyone else or at worst the same time as AT&T. The sad truth is that although I preordered before 99% of the people here, I'll likely be one of the last to get the damn thing.
That being said, I'll never preorder though Best Buy again. They are as wildly uninformed as AT&T but when push comes to shove, BB gets pushed to the side as if somehow it's customers (who's money goes directly to AT&T just the same) aren't as important as those who preordered through AT&T direct. The one's who lose are us, the customers. Lesson learned. If I ever preorder a phone again, rest assured it will be direct from the carrier.
Sorry for the rant, just sucks to see so many people who preordered after I did get their phone, or at least shipping confirmation (with delivery eta 6.21.12) before I even know if my preorder is going to be filled on or before 6.21.12 as stated on my preorder receipt.
I preordered in a Best Buy store and have no reason to think I wont be able to pick my phone up tomorrow.
Yeah...I ordered from Best Buy as well. But ain't quite ready to rush the joint with torches.
We shall see what tomorrow brings.
Two BBs around me both said the phone was coming out tomorrow. So I'll be up and on the phone seeing if I can buy an unreserved one
driftr319 said:
Phone* not process.
We do have the Zagg HD for them though.. Lmfao
Sent from my SAMSUNG-SGH-I717 using xda premium.
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Do you get shipments overnight, or early morning?
Why not wait a year? I remember all this fuzz a year ago with the GS II. Now you can get a GS II for 99 cents...
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Post your Best Buy instore pre-order status today 6-21-12
Post in here any information you get today from the instore Best Buy preorders whether you were able to get your phone or not, when they may get them and the city you are in.
Waiting on my call, Austin Texas Lakeline Mall store.
Ian B
Just called my store 12:15 pm and they have been delayed till Mon 6-25-12. Preorders will be filled then by order in line.
I keep hitting refresh in my email inbox. Still nothing from Best Buy....
Frisco, TX
Nothin in my hand milwaukee wisconsin.
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I'm at Gurnee, Illinois hoping they get some, worst case scenario i use the $50 gift card on something else....sigh
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I called my local store (Watertown, MA) a little after 10am and they had no idea when the shipment was going to come in. I've also tweeted @BestBuy. I'll post if/when they respond.
yokken said:
Do you get shipments overnight, or early morning?
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Morning shipments. Best buy does not do any inventory things at night. They will arrive in stores via UPS or FedEx.
-sent from my mobile device
I pre-ordered mine at Best Buy, my gf works in mobile and just called and word is they haven't got their UPS shipments in yet today(due in any time)but RSS is still showing they should be here today. So I'll wait before I grab my pitchfork.
Spaztazim said:
I pre-ordered mine at Best Buy, my gf works in mobile and just called and word is they haven't got their UPS shipments in yet today(due in any time)but RSS is still showing they should be here today. So I'll wait before I grab my pitchfork.
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Yeah...gonna wait until noon to call. Fingers still crossed.
Just went into my best buy store here in frisco, texas. When I arrived the salesman showed me an internal email they received that stated that the pre orders would be closer to july first before they would be filled.
As I was walking out the salesman called me back over to show me a new email they received that said the preorders would be fulfill tomorrow.
Bottomline, the store doesn't have a clue nor does the best buy home office.
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Best buy always does that crap I think it's a scam to try to get more preorders to be honest
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Just called my local BB (Corpus Christi, TX) and was told the SIII was delayed but hopefully they'll fulfill pre orders this weekend. I was 14 out of 25 pre orders
Mine told me they didn't even have a date for sprint yet lol. I'm going wherever gets it in store first.
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Couple guys in the main Sprint pre-orders thread said they received calls from their local Best Buy telling them to expect a call around noon tomorrow to pick up their phone. They were both expecting shipments by tomorrow morning.