[Q] deleting personal information and restoring to basic - HD2 Android Q&A, Help & Troubleshooting and Genera

okay so i had a HD2 running Nand installed Cyanogen Mod7 and i sold it to a random person on craigslist, No matter what i did to clear the personal info and restore it to factory setting(including going into privacy and hitting factory restore) it would just reboot and come back up with my background and all my google information. it wont let me remove the account saying many apps require that account to work right and i should delete all personal info. he has his own account installed on the phone using the google accounts & sync under settings but i cant find a way to make it the primary account for apps. I deleted all the apps that i thought would use my old account but now it wont let him access the marketplace, anyone have any ideas short of just Nuking and starting over?

therian12 said:
okay so i had a HD2 running Nand installed Cyanogen Mod7 and i sold it to a random person on craigslist, No matter what i did to clear the personal info and restore it to factory setting(including going into privacy and hitting factory restore) it would just reboot and come back up with my background and all my google information. it wont let me remove the account saying many apps require that account to work right and i should delete all personal info. he has his own account installed on the phone using the google accounts & sync under settings but i cant find a way to make it the primary account for apps. I deleted all the apps that i thought would use my old account but now it wont let him access the marketplace, anyone have any ideas short of just Nuking and starting over?
Click to expand...
Click to collapse
Just boot into CWM and do a factory reset, simple!
Once done it will be like you have just installed the rom, All you need to do is enter his info not yours.

EPIC WIN
thank you muchly sir, though another question and you will be my bestest friend for the help( and thanks alot for the fast reply) how do i enter that menu? i hold the power button till it pops up right? it has been MONTHS sence i made that a custom OS phone and i cant remember a damned thing on how i did it (though props to this site because thats how i did it originaly)

- hold power button down to enter magldr
- ad recovery
- wipe data/factory reset

Related

Complete restore stock?

So I'm relatively new to the flashing, rooting, hacking android scene, but I've done some reading.
I accidentally installed Google Voice and now I simply can't uninstall it. I am offered the option of uninstalling the updates, but if I do that I can no longer 'Open' or 'Uninstall'. If I uninstall the updates I can no longer open the app and the icon disappears from the app menu.
Whilst I don't want to root my phone, yet, I would like to restore it to a completely stock image.
The "Settings > Privacy > Factory data reset" doesn't do what I want. After doing this, Google Voice is still shown as installed in the marketplace - even though it isn't.
So, can I completely reset my entire phone?
Would I be correct in thinking that if I booted into the skateboarding android screen (via volume down and power) and I applied the 'update-nexusone-ERE27-signed.zip' update from 'android.modaco.com' - this would completely wipe my phone and put it back to a stock, unrooted factory setting?
Do I need to 'wipe' my phone before I apply the zip mentioned above? If so, how do I wipe?
If anyone could tell me how to get rid of Google Voice in another way, I would also appreciate that - without being rooted.
Thanks in advance for the help.
You can pick up a complete stock ERD79 from MoDaCo, the ERE27 update wont do as it's an update not a complete ROM.
Hi,
Thanks for taking the time to reply, and so quickly!
If I go and get the stock ERE27 ROM from MoDaCo, will I be able to apply this without rooting?
To apply the ROM, do I boot into the skateboarding androids screen? Which options would I choose to perform a wipe and then apply the update?
My understanding is that I will need to rename the ROM to update.zip?
Apologies for the noob questions.
Hang on a minute, I've mis-understood what's going on here
So you've not unlocked your boot loader, which makes everything I previously said invalid
Can you find Google Voice in the list of installed apps in the Application Manager (under settings) and filter it to all?
When I got the phone I made the mistake of installing Google Voice from the marketplace - no point as I'm in the UK.
Somehow, it no longer appears in the app menu but does still show as installed in marketplace. The only options marketplace offers 'open' and 'uninstall' are both greyed out.
If I browse the file structure of the phone with Astro to '/system/app' I can see a googlevoice.apk entry, with the google voice icon. There isn't a googlevoice.odex file however.
The phone still works, and works normally - it just annoys me that it is on my system and shows in marketplace and I can't get rid of it.
I was therefore looking for a way to completely restore the phone to a factory state (like you could do with the iPhone with a restore).
I am not rooted and would like to stay that way.
I hope that clarifies, and thanks for your continued replies.
Oh, and it doesn't show under manage applications in settings.
Out of interest, are you on a vodafone contract, SIM only or PAYG? I'm looking to switch from O2 but I want to ensure that I can still get full HSDPA speeds on a SIM only deal - I tried out T-Mobile SIM Only but I needed to have the £5 extra for W&W plus as their standard internet doesn't give full HSDPA speeds.
Hmm that's a bit odd then, must admit all I can think of is boot into recovery and perform the 2 wipes that are available, or... just ignore it
As for Voda, it's a SIM only 12 month contract that I got from retentions... 300mins, unlimited texts & web for £15p/m, however 11 of those months are discounted by 50%.
Thanks for bearing with me. Unfortunately I can't ignore it... what can I say, I'm just one of those people
I'm guessing that it simply isn't possible for me to do a complete restore to stock without first being rooted?
So, the last few stupid questions:
If I do the two wipes that are available, will that leave me with a completely blank phone that I will then need to flash a ROM to?
What are the two types of wipe, how do I get to them and what is each supposed to achieve?
No it wont leave you with a blank phone, it will be as if you'd just switched it on when you got it.
You need to get into fastboot (trackball and power on as you know) then into the bootloader, then recovery. At the picture of the Android and the exclamation point, you hold down the power button, the hit vol up.
Here you can use the trackball to select what you want.
What does each one do? **** knows, I can't even remember what they're called at the moment lmao
Much appreciated.
I'll give it a go this evening and let you know how I get on.
Please refer to this link for restoring to original shipping, thread closed.
http://forum.xda-developers.com/showthread.php?t=614850

[Q] can't setup google account

So for the past few months I've been messing with different roms and accidentally setup one of my roms with a different email and bought the app chandroid. When I reverted to the main Rom I use chandroid wanted me to update so I tried but since I bought it under a different account it wanted me to buy it again. I found that the new market let's you switch between emails so I installed it but was unable to download or update any app.
This is where all the trouble started. I went to Google for answers and someone suggested clearing the data in the market. After doing this market would just say an error has occurred and shuts down. I then tried a factory reset. When I go to setup the account it says can't establish a reliable data connection. I understand this is a known problem but its different from my problem because even factory reset won't fix it. I've tried the YouTube method as well to no avail. One of my roms didn't come with the YouTube app and when I tried downloading it it said I already had it but it was no where to be found under app management.
The only luck I have had is with the muiu Rom. I was able to setup the account but that Rom looks too much like the iPhone and I prefer cyanogen 7 mod. I have factory reset, wiped cache, reinstalled rom. The only way market works is when I reinstall backed up roms.
Any help would be greatly appreciated.
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
isinisterx said:
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
Click to expand...
Click to collapse
It was installed. The problem is that it uses Google to authenticate the app and I can't setup my Google account so it can't authenticate. When I factory reset I get the message can't establish data connection. My internet works perfectly fine. Right now I just want a clean install of cyan 7 with the new market. I installed gapps as well and still same problem.
I really don't care about the app anymore since I installed 4chon. I just want my market to work again.
Does anyone have any idea how to fix this? I've tried everything possible as far as I know.
Okay so I figured it out. What I had to do was unroot my phone. Just download the PC36IMG.zip online and put it on the root of your sdcard. Go into clockworkmod by powering the phone off and then holding the down vol. and pwr button at the same time untill the hboot screen shows up. It will automatically detect it and just say yes when it asks you to install it. When it's finished you have to either delete the PC36IMG.zip file or rename it otherwise everytime you reboot the phone it will reinstall it. That's not a very good fix but as I am the only person I know of who has had this problem I do not see a better fix anytime soon.

How do I format?

Well, i'm having a huge issue going on the past few days. I wish to start a new account on a game called Knights & Dragons and the developers are of no help at all [it's a GREE game]. Somehow the app keeps loading up my old account and I cant get it to stop. I've tried the following:
Factory reset
Flashing new ROMs and GApps [4.3 and 4.4 ROMs]
Change ID in Titanium Backup
Spoof all info with XPrivacy
Made a new google account completely after all of the above
Formatted and erased completely my SD card through CWM.
Used PDroid to block/spoof info.
Nothing seems working. When I open the app it'll show the "complete tutorial and get so and so" above the loading bar which is fine and dandy but then it goes to update the game and boom. Old account loaded even with the Google Play ID and all Phone infor not only changed but being randomized as well.
On my Note 10.1 all I had to do was flash a new ROM and GApps and it made a new account without me even intending to do it.
I'm so lost so my last ditch resort here is to completely wipe EVERYTHING possible and then get my ROM back up and running, reroot and all that jazz. My question is how do I go about doing so without completely bricking my device? I need to get this new fresh start going here and I don't care if I lose everything as I backed up all stuff already to my laptop.
Any ideas?
.

[SOLVED]Contact names not appearing in SMS, Call Log and so on!

Hello guys,
I don't know whats going on but suddenly my contact names are all gone.
Instead I only see the numbers when calling/getting a call, in Call Log, Stock SMS/Hangouts app and so on!
In Contacts the names are just fine... tried to clear data of the apps, resyncing Google Acc and what not...
I also had a backup to restore but it didnt help much... don't feel like doing a factory reset for now since I got so much stuff set up on my phone
And I can't remember anything I did to mess this up, it just happend
Any help appreciated
EDIT: Problem solved; Somehow if this strange stuff happens, go to recovery and clear cache & dalvik. Then reboot to system again, voila!
If this doesn't help, try to remove Google account and relog again after clearing cache and dalvik.
Other than re-sync your Google account, do you have try to delet the account, reboot and login back to your account ?
Edit, it can't be linked to your Google account.
What is your ROM ?
If you are on a custom ROM, try to wipe System (only system) and re-flash the ROM.

[Q] Can't install apps from google play website

The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Info
*Detection* said:
The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Click to expand...
Click to collapse
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Geeks Empire said:
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Click to expand...
Click to collapse
I've fixed it, there was no error, it just refused to detect the phone at all, when I pressed INSTALL on the website, it only gave options of my old April 26th ROM, not my current one
Finally after booting to recovery and clearing all caches, then opening Play store app on the phone, it finally (After 20 tries) detected the phone again and works as it should
That's 2 days of using my phone, that the play store web version failed to detect the phone at all
Come on Google, get it sorted, this has been going on for years, I remember the same problem back in 2012 with my tablet

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