Database Users

[Q] Xoom WiFi inoperative

My WiFi was working fine on my Xoom, and now it gets stuck while "obtaining IP address." It says for a split second "remembered" as if it was connected and starts the ongoing circular process of "obtaining IP address" all over again. I saw that galaxy tab users had this same problem and found a resolution by connecting "static" instead of "DHCP." I didn't try that as I honestly don't know how. What I do know is that there are a few devices like my OG droid, my laptop, my mothers' laptop, my xbox 360 that are connected to the same WiFi network. This randomly happened, when I decided to disconnect from WiFi to run a speed test on 3G and I was unable to connect to WiFi ever since. I tried unplugging/plugging the routers, turning the Xoom off and on, and even went so far as to doing a factory reset on the Xoom and I still can't connect. 3G works fine, but I have a 1GB cap and I would rather only use that while I'm on the go, and obviously WiFi is definitely faster. If I can't resolve this, I still have enough time to return this thing. Call me a newb, but I need a little help!

I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.

Bauxite said:
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Click to expand...
Click to collapse
How do I get the xoom to forget the network? How do I remove the xoom as a remembered device? Sorry but I really don't know how to do that..
EDIT: I went into settings>privacy>backup and restore> and unchecked "back up application data, Wi-Fi passwords, and other settings to googles servers and was still unable to connect.

I think if you long press on the wifi network it will give you the option to forget it.
As for the router, do you remember setting it up? The settings pages where you set the wifi name and password and such.. it should have a section where it tells you which devices are connected.

I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?

droiduser1988 said:
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
Click to expand...
Click to collapse
Of course, anything that's connected to the router should let you configure it. It's too complex to explain here, but you need to enter the router through it's IP address and find the configuration.
Find the manual for the router you have and go from there.

I'll try to look into that, any idea as to wtf happened? This is beyond an inconvenience..

I'm having much the same problem. After entering the passphrase it says 'obtaining ip address from....' and thats all. It never connects??? I have tried 'forget' several times and no luck.
I have been able to connect to unsecured wifi with no problems.

Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App

jcampbell037 said:
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
OK, tried it. NO GO! After entering the passphrase it STILL says 'obtaining ip address from....' I may be doing something wrong with the app since it comes with absolutely NO directions. If this is going to be an issue average folks will take it back!

Have any of you with this issue verified that the DHCP scope on the wireless network is not full or that DHCP is even allowed? The fact it works one place but not another tells me the issue may be with the network and not the device.
Dave
Sent from my Xoom using XDA App

I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App

je2345 said:
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
I also had this issue, I ended up fixing it by upgrading my router BIOS. the version that was on there was dated 2004 (yikes), and though the most current update was only 2006, it seems to have fixed the problem.
That or the reboot after the update as previous poster said and the update didn't really have anything to do with it, but either way it got fixed.

Wifi Connected but no Internet

Hi Guys, I have an interesting problem with my DHD..
My phone is showing that it is connected to my WiFi router (Orange Livebox [UK]):
Status: Connected
Speed: 48Mbps
Signal Strength: Excellent
Security: WPA/WPA2 PSK
IP address: 192.168.1.253
The wifi logo is present on the notification bar (but only showing 1 bar interestingly).
However, there is no internet access to the phone. I am unable to load any webpages in the browser, access the android market, or use any other app requiring internet access.
The wifi works perfectly fine on other networks at friends and public places.
I am currently running the Stock UK rom with no modifications, system is non-rooted.
I would appreciate any assistance on the matter, and if anyone can suggest a solution.
Thanks in advance!

Is MAC address restrict mode activated in your router?
Then add the MAC address of the HTC to the allow list in the router.

Just delete the apn settings and add it again. This fix my issue.
Sent from my Desire HD using XDA App

I also experienced wifi problems with my stock rom before flashing to the actual crom (leedroid). I had problems like you a few times, but also sometimes couldn't even get the wifi to connect (wifi on but no successful connection).
Never found out why, but runs perfect since using custom rom.
Sent from my Desire HD

to fix this, i went into wifi settings, click menu, advanced, and untick use static IP. turn off phone and turn on again. did this help?

Unlike a PC, Android doesn't seem to notice when the WIFI network is local only . Dumb maybe, but check with a laptop, if your WIFI isn't local only...

virtualevil said:
to fix this, i went into wifi settings, click menu, advanced, and untick use static IP. turn off phone and turn on again. did this help?
Click to expand...
Click to collapse
thanks! i had a problem where my wifi needed a static IP and i couldnt figure out where to find the advanced section

Wi-Fi issues out of the box

My Tab is brand new from Staples bought yesterday. After unpacking and charging,
wi-fi won't connect to my Verizon DSL wireless router. The Tab has v3.0.1 software.
I've read about plenty of wi-fi issues with the 3.1 upgrade, but, are there know issues with v 3.0.1 software.
I am looking for suggestions and help. Thanks

jostarr said:
My Tab is brand new from Staples bought yesterday. After unpacking and charging,
wi-fi won't connect to my Verizon DSL wireless router. The Tab has v3.0.1 software.
I've read about plenty of wi-fi issues with the 3.1 upgrade, but, are there know issues with v 3.0.1 software.
I am looking for suggestions and help. Thanks
Click to expand...
Click to collapse
a little more info might help, like what the wifi does, does it just join, but just says remember, or does it not find at all, or does wifi say error completely??

jakomo73 said:
a little more info might help, like what the wifi does, does it just join, but just says remember, or does it not find at all, or does wifi say error completely??
Click to expand...
Click to collapse
Thanks for your reply.
I never got connected. It says trying to obtain an IP address, or something like that. I also tried several resets using the paper clip procedure to no avail.

And is your router secured with a key? If so, were you prompted to add it before trying to connect? Did you add it correctly?

gammaRascal said:
And is your router secured with a key? If so, were you prompted to add it before trying to connect? Did you add it correctly?
Click to expand...
Click to collapse
It never asked for the password because it never got an IP address assigned to it.

jostarr said:
It never asked for the password because it never got an IP address assigned to it.
Click to expand...
Click to collapse
It can't get an IP address unless it has the WEP key to connect to it.
I take it your router isn't secured then.
Or maybe it's different for DSL *shrug* I don't know.

gammaRascal said:
It can't get an IP address unless it has the WEP key to connect to it.
I take it your router isn't secured then.
Or maybe it's different for DSL *shrug* I don't know.
Click to expand...
Click to collapse
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.

jostarr said:
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.
Click to expand...
Click to collapse
Take it back and exchange it.....
my first one had wifi issues as well... hardware issue.

jostarr said:
I may be wrong, but I think it must first have an IP address assigned to it by the router. Then, you must give the password to get connected.
That's how it works for my laptops and iPod Touches.
Click to expand...
Click to collapse
I don't know. That might very well be a "DSL" thing. But in order to connect to a wireless router (which has been secured with a WEP key) one must first add the WEP key to the device then, and only then, will the device be able to connect - not the other way around.
Don't confuse 'password' with 'WEP key'. While their job is similar (preventing unauthorized users from connecting) the lack of a WEP key prevents connection, period, while a password requires a connection first.
But like I said, for DSL routers, maybe it's different - the only thing I can think of would be for you to log into your router from your laptop/desktop and check the wireless settings to see if it is indeed secured with a key - if so, write it down and try again from the tab, making sure that you input the key before it tries to connect.
Of course it *could* be a hardware issue. but it sounds to me like you're missing something.

gammaRascal said:
I don't know. That might very well be a "DSL" thing. But in order to connect to a wireless router (which has been secured with a WEP key) one must first add the WEP key to the device then, and only then, will the device be able to connect - not the other way around.
Don't confuse 'password' with 'WEP key'. While their job is similar (preventing unauthorized users from connecting) the lack of a WEP key prevents connection, period, while a password requires a connection first.
But like I said, for DSL routers, maybe it's different - the only thing I can think of would be for you to log into your router from your laptop/desktop and check the wireless settings to see if it is indeed secured with a key - if so, write it down and try again from the tab, making sure that you input the key before it tries to connect.
Of course it *could* be a hardware issue. but it sounds to me like you're missing something.
Click to expand...
Click to collapse
If it says it is still waiting for an IP address, I can't type anything in....WEP key or password. I may have not been clear with the problem. It "sees" my router, but is constantly trying to obtain an IP address. Sorry for the confusion.

There's no confusion. Of course it will see your router if the router is broadcasting its SSID. That still doesn't mean you *can* connect to it.
Log into your router and check if your wireless is secured with a key. If it is, then you need to add it to your tab *before* it can get an IP address. I can't be any clearer about that.

gammaRascal said:
There's no confusion. Of course it will see your router if the router is broadcasting its SSID. That still doesn't mean you *can* connect to it.
Log into your router and check if your wireless is secured with a key. If it is, then you need to add it to your tab *before* it can get an IP address. I can't be any clearer about that.
Click to expand...
Click to collapse
Ok, thanks. I know the WEP key. But I don't low how\where to enter it into the Tab. I would appreciate it if you could post step by step instructions. Up till now, I have been trying to follow what the Acer manual pdf says:
"If you did not connect to a Wi-Fi network when you first started your tablet, or want to connect to a new network, tap Apps > Settings > Wireless & networks to manage your connection settings. Alternatively, tap the Wi-Fi status icon in the bottom-right corner of the screen.
If Wi-Fi is not on, tap Turn on Wi-Fi, and wait for your tablet to detect nearby networks. Tap the name of your network and enter a security password, if needed."

Right. Click on the network, add the WEP key where it says 'password'.

I'll try it later when I get home from work and will post my results. Thanks for you help.

What you're doing sounds strange. I too have a DSL router, but it works no different than any other router I've ever had. I've had several Android devices including tablets, and they all work the same. When you try to connect to a protected network, it will prompt you for a password. It cannot obtain an IP without the password, this step occurs after the password verification.
I have had issues where my remembered networks just sometimes sit at "Obtaining an IP address...", and never connect. Usually a reboot solves this problem. I tend to have more issues with WPA networks than WEP, but almost nobody uses WEP anymore.
But, there really shouldn't be a trick to it. Click on the network and it will prompt you for a password (WEP or WPA, works the same). If you've already done this, try rebooting.
I've never had the experience that jostarr has, where I needed to enter a key before a password.
Otherwise, like one of the other posters stated, it could be a hardware issue.

Problem solved.
I tried the Factory Reset from the settings menu. It took a few minutes to reset and reboot. A s soon as I went to the Wi-Fi settings, it found my router, got great signal strength, and was asked for my password. It then connected immediately.
I then went to settings, and looked for any updates. It found the latest update, so I downloaded and installed OS v3.1. It took about 1 hour to complete the download and installation. My tab works great now. I could not be more pleased with it.
Many thanks to all on this forum and elsewhere who contributed their suggestions and advice.

congrats on solving your issue Jostarr. I'm happy you got it worked out.

Cannot connect to WEP secured network

I have done about everything. I can connect to my Android phone (using tether), my house, other open networks PERFECTLY, but unfortunately my gym uses a WEP network and I cannot get my tablet to connect to their network.
I have rebooted, forgot the network and set it up again (a million times) I have done EVERYTHING. My Android phone can connect to the gym network perfectly. Any suggestions?

Anyone have any suggestions? Does anyone connect to a WEP secured network and know that this works?

I had the same problem and found out the solution changing some values in the set up router.
Sent from my X10i using XDA App

I'm connected to our home browser which uses WEP. I think it's a matter of settings/wireless and networks/Wi-Fi settings/add wi-fi network. Once you are in the 'add' page, it asks about security, you should be able to input the data.
Jim

I have had same problems, honeycomb handles WPA and WPA2 enterprise networks weird compared to gingerbread. I have had problems with connections too. Try to use the "wifi advanced config editor" and make sure settings are correct for that network (after you attempt to connect to it in settings app). I hope google fixed this problem in ICS or i will be furious. Most of these kind of bugs are laziness on coders or just people who missed lines of code and then don't want to release an update (or wait till next update release rather than a hotfix).

1337GameDev said:
I have had same problems, honeycomb handles WPA and WPA2 enterprise networks weird compared to gingerbread. I have had problems with connections too. Try to use the "wifi advanced config editor" and make sure settings are correct for that network (after you attempt to connect to it in settings app). I hope google fixed this problem in ICS or i will be furious. Most of these kind of bugs are laziness on coders or just people who missed lines of code and then don't want to release an update (or wait till next update release rather than a hotfix).
Click to expand...
Click to collapse
So just to make sure I understand...
Basically the way I originally connected was that I let the tablet scan for networks, and it found the gym network. Once it found the gym network, I selected it and entered the password. I left the proxy and DHCP settings alone and pressed connect, and cannot get it to connect.
What you are suggesting that I do is delete the network, and add the network MANUALLY (where I input securtiy, SSID, passcode, etc.).. Is that right?

So I installed the Advanced Wifi tool, to no avail.
Here is the funny thing. I have a Samsung Epic 4G phone which uses Gingerbread, and it connects to the WEP just fine. I installed the Advanced Wifi on there as well, and went through the settings that were autoconfigured for the gym. Each setting matched my tablet perfectly, yet my tablet cannot pull an IP address, but my phone can.

I'm having the same issue. Thought it was the tab, just received replacement and still a No Go! Every other device in my house connects to this network. And the Gtab also connected perfectly until recently... no clue what to do now.

Nexus 7 Won't Connect To Wi-Fi

Good afternoon everyone, just got back after picking up my Nexus 7 and for some reason I cannot connect to my work Wi-Fi. The tab is able to see the network, however, just shows "Connecting" and then "Obtaining IP Address" and then that is it. I have no problem connecting a home to the Wi-Fi, however.
The modem being used at work is an Actiontec Q1000, I believe it is Wireless N, is the tab not compatible with Wireless N...it appears to be, however, that is all I can think of?
Thanks in advance for the assitance!

Ok, really confused now as I was able to successfully connect to my Wi-Fi here at work with my laptop and iPad.
Don't understand why my N7 will connect at home yet not connect here at work (which is really where I need it)

try forgetting the network then try to connect again. if its a no go, reboot and try again. if still a no, go, download wifi analyzer. then try to connect from within there.

demandarin said:
try forgetting the network then try to connect again. if its a no go, reboot and try again. if still a no, go, download wifi analyzer. then try to connect from within there.
Click to expand...
Click to collapse
Appreciate the response, I have done everything from forgetting the network and trying, to wiping the device and trying.
Suppose when I get home and have access to my home Wi-Fi I will give that analyzer a try.
Thanks again.

Wifi Disconnects
It seems my unit is disconnecting from wifi after JR003D update, not sure if it did this with JR003C as I didn't have that update while I work..
Gonna have to test this at home. It seems like a similar problem with the SGS3.

Does your work need to allow your mac address
Sent from my Galaxy Nexus using xda premium

RY4N75 said:
Does your work need to allow your mac address
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Mine doesn't and it was working fine original stock before that last 2 updates.
I think it's an issue with 2.4 and 5 mhz radio.. I'll know once I'm home.
FOLLOWUP: Works fine at home, has problems with the same networks as my Samsung Galaxy S3 does. So I check it up to incompatible, problem with router, something to do with 2.4mhz and 5mhz switching on the router.

I'm having the same issue, it connected before the update but now it won't. :/

Anyone find a fix for this? I'm in the same boat. Wont' work from my home wifi (wifi is fine at home, all computers work as does my vita) went to dunkin donuts and it worked fine from free wifi. Do I have to return this?

Select "advanced options" Choose a static IP within your router's IP range.

liverstealerJobs said:
Select "advanced options" Choose a static IP within your router's IP range.
Click to expand...
Click to collapse
I'm sorry, I'm not sure how to do this? Can you please explain a bit? Do I have to go into the router to do this? And will this effect my computer, tv etc as well? Do I have to do anything different for those either? Sorry, Just not sure how to do all this.
Thank you

chefman22 said:
I'm sorry, I'm not sure how to do this? Can you please explain a bit? Do I have to go into the router to do this? And will this effect my computer, tv etc as well? Do I have to do anything different for those either? Sorry, Just not sure how to do all this.
Thank you
Click to expand...
Click to collapse
On my router, I always have to set it to 145mbps "mode". 300mbps mode uses a different wifi "protocol" and it cuts out or disconnects on my phone and nexus 7.
Google your router model for instructions on how to change settings.

chefman22 said:
I'm sorry, I'm not sure how to do this? Can you please explain a bit? Do I have to go into the router to do this? And will this effect my computer, tv etc as well? Do I have to do anything different for those either? Sorry, Just not sure how to do all this.
Thank you
Click to expand...
Click to collapse
Sorry, I was a bit cryptic. On your Nexus 7 you need to set a static IP. One that is within your router's IP range. So for instance, your router has IP addresses from 192.168.1.1 to 192.168.1.10
In the settings of your Nexus 7, go to wifi, make sure it is on. Select your network. Select "Forget". Now you need to login to your network. There is an "Show advanced options". Select that. In the subsequent dropdown menus you select "Static IP" and enter for example 192.168.1.110.
Fill in the other other information and you should be good to go.

liverstealerJobs said:
Sorry, I was a bit cryptic. On your Nexus 7 you need to set a static IP. One that is within your router's IP range. So for instance, your router has IP addresses from 192.168.1.1 to 192.168.1.10
In the settings of your Nexus 7, go to wifi, make sure it is on. Select your network. Select "Forget". Now you need to login to your network. There is an "Show advanced options". Select that. In the subsequent dropdown menus you select "Static IP" and enter for example 192.168.1.110.
Fill in the other other information and you should be good to go.
Click to expand...
Click to collapse
Got it! Thank you so much for your help!

static IP addr
You need to set up a static IP address in the N7 instead of using DHCP (which automatically set the addr from the router).
You need to select a static IP addr that is within range of the DHCP server in the router.
chefman22 said:
I'm sorry, I'm not sure how to do this? Can you please explain a bit? Do I have to go into the router to do this? And will this effect my computer, tv etc as well? Do I have to do anything different for those either? Sorry, Just not sure how to do all this.
Thank you
Click to expand...
Click to collapse
---------- Post added at 05:32 PM ---------- Previous post was at 05:20 PM ----------

xdadevnexus said:
You need to set up a static IP address in the N7 instead of using DHCP (which automatically set the addr from the router).
You need to select a static IP addr that is within range of the DHCP server in the router.
---------- Post added at 05:32 PM ---------- Previous post was at 05:20 PM ----------
Click to expand...
Click to collapse
Thank you everyone! I'm loving this tablet!

Wifi connection
Just a short note in case you have problem with N7 Wifi.
I had to enable SSID broadcast and disable MAC addr filtering for the N7 to connect to my
Linksys router for the first time. After this, I could disable SSID broadcast and re-enable
MAC addr filtering and N7 could still connect OK.

This might not be the correct thread to post this.
I seem to be having wifi issues.
A lot of can't connect to Play Store.
I keep doing a 'try again' and it then works
Rob
Sent from my SPH-D710 using Tapatalk 2

+1
+1 for needing to use a static ip to connect to wireless router. Odd, a little annoying, not good for newbies!, but still not a big deal, so far really liking the device

DHCP worked for me
I did not have to use static IP addr; DHCP worked fine.
My only problem is I did not broadcast SSID and I enabled MAC addr filtering.
Once I enabled broadcast SSID and disable MAC addr filtering, my N7
connected up right away using DHCP; no need to set up static IP addr.
r0zj0k3r said:
+1 for needing to use a static ip to connect to wireless router. Odd, a little annoying, not good for newbies!, but still not a big deal, so far really liking the device
Click to expand...
Click to collapse