Phone Overheat - Locking up - HD2 General

Hey guys,
I've been reading threw some posts about some HD2's locking up when they get to hot. I generally stream audio to my phone while I'm driving home and have the phone plugged in charging. I have been having alot of lockups generally 1 a day now since summer started. I installed Battery Booster and generally when the phone gets to 106-108 degrees F it will lock up. Only way to restart it is to pull the battery and restart it. On one occasion it would not reboot till I held the phone in front of the A/C vent and cooled it off.
I seen the post about the solder problem on the cpu and wondering if anybody else had problems at 108 degrees with locking up. I used to use a Otterbox Defender case but recently I have it out to try to keep it as cool as possible. Anybody else with this problem? Phone at idle shows 90 degrees F.
Mike
Radio 2.12.50.02_2
Android Nand - Imilka's Ram Desire HD v2.0

waynestatemac said:
Hey guys,
I've been reading threw some posts about some HD2's locking up when they get to hot. I generally stream audio to my phone while I'm driving home and have the phone plugged in charging. I have been having alot of lockups generally 1 a day now since summer started. I installed Battery Booster and generally when the phone gets to 106-108 degrees F it will lock up. Only way to restart it is to pull the battery and restart it. On one occasion it would not reboot till I held the phone in front of the A/C vent and cooled it off.
I seen the post about the solder problem on the cpu and wondering if anybody else had problems at 108 degrees with locking up. I used to use a Otterbox Defender case but recently I have it out to try to keep it as cool as possible. Anybody else with this problem? Phone at idle shows 90 degrees F.
Mike
Radio 2.12.50.02_2
Android Nand - Imilka's Ram Desire HD v2.0
Click to expand...
Click to collapse
The 108 degrees is a little concerning. My phone doesn't go above 99 and I live in some hot ass weather. It usually sits at 93-95 degrees even when I'm streaming audio/charging etc...Is your phone still under warranty by any chance?

waynestatemac said:
I've been reading threw some posts about some HD2's locking up when they get to hot. I generally stream audio to my phone while I'm driving home and have the phone plugged in charging. I have been having alot of lockups generally 1 a day now since summer started. I installed Battery Booster and generally when the phone gets to 106-108 degrees F it will lock up. Only way to restart it is to pull the battery and restart it. On one occasion it would not reboot till I held the phone in front of the A/C vent and cooled it off.
I seen the post about the solder problem on the cpu and wondering if anybody else had problems at 108 degrees with locking up. I used to use a Otterbox Defender case but recently I have it out to try to keep it as cool as possible. Anybody else with this problem? Phone at idle shows 90 degrees F.
Click to expand...
Click to collapse
from my experience phone temps seem normal, I'd even seen post from some guy in tropics reaching up to 122,
however resets at 106-108 suggest faulty mainboard, is you device still under warranty? if so have it repaired (mainboard replacement in my case), if not I'd rather discourage at home soldering - tried very similar thing with my laptop, which helped but only for two weeks, specialsed equipment keeping precise temperatures is necessary to make it work

I have had the same symptoms with my old car-charger. The HD2 was overheating and resets. It was because of a faulty charger. After replacing the charger, the HD2 never went too hot again.

sframbo said:
I have had the same symptoms with my old car-charger. The HD2 was overheating and resets. It was because of a faulty charger. After replacing the charger, the HD2 never went too hot again.
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Click to collapse
I am still very cautious about connecting my HD2 to a car charger, as an electrical spike from the car going through the charger damaged the USB port of my HTC Diamond.
So I only plug in the charger after I have started the car's engine. I bought a Belkin USB Car Charger, as I trust Belkin with power control and that it has a very low profile when plugged in.

p107r0 said:
from my experience phone temps seem normal, I'd even seen post from some guy in tropics reaching up to 122,
however resets at 106-108 suggest faulty mainboard, is you device still under warranty? if so have it repaired (mainboard replacement in my case), if not I'd rather discourage at home soldering - tried very similar thing with my laptop, which helped but only for two weeks, specialsed equipment keeping precise temperatures is necessary to make it work
Click to expand...
Click to collapse
I you said if it is still under warranty have it repaired? I have tmo insurance does it cover this? Are they aware of the problem?
THanks

jodajen2 said:
I you said if it is still under warranty have it repaired? I have tmo insurance does it cover this? Are they aware of the problem?
Click to expand...
Click to collapse
I'm not familiar with us warranty regulations, where judging from your sig you are.
Try contacting HTC customer support for info, contrary to popular belief, they were quite helpful when my device started to malfunction.

I have had this problem.
When viewing youtube videos for more than 5 minutes my HTC HD2 becomes very hot and reboot. I sent mine to HTC repair center in Singapore and they replaced the main board and now everything is ok. I have to send it twice because the first time the phone isn't starting...

Related

Help! Weird problems on my jasjar

I have a jasjar recently and had problems turning off at 50 percent. It was working fine as long as power odesnt drop below 50 %. Then I bought a desktop charger (made in china) and started charging from there. That's when all this weird problems started.
When I put the fully charged battery inside sometimes it doesn't power on by pressing the power ubtton so I have to reset it to turn on. Sometimes it doesn't turn on with reset so I have to go to bootloader then reset just to turn it on. Sometimes it just won't turn on! If it does turn on sometimes the screen is white! When it does boot properly and go on standby. The lights blink but it won't wake up so I have to reset it. Sometimes while using it, the screen would just turn garbled white.
This don't happen all the time, Im actually typing this post using my jasjar and even if I charge the battery using the phone, it exhibits the same problems once in awhile.
SOLUTION FOUND!!! READ THE LAST THREAD
Any ideas? Could the battery be doing this or is my jasjar messed up? Please help!
I downgraded to wm 5 Helmi ROM and seems to work for now. I was using Helmi's wm6 so I don't know if that attributed to that. Will update.
Still didn't help.. Any ideas? Is my jasjar dying? Please help!
Battery issues
Here and elsewhere are postings which make it apparent that some after-market batteries don't work well with the Jasjar. Some electronic devices are relatively fussy about voltage and amperage levels, and some off-brand batteries are fairly wide of the mark in those regards. Not necessarily on the low side, either.
The problem is not limited just to computers. I had an electronic remote reading thermometer whose display went nuts; the manufacturer asked whether I was using EverReady or Duracell batteries. When I replied no, I was using Ikea batteries, they told me I had to use EverReady or Duracell batteries or I was likely to encounter the problem, and they're right: using those batteries fixed the problem. Not that the Ikea batteries were bad, mind you: their power level (voltage and amperage both) were actually too high, according to the manufacturer, and my VOM tester confirmed their assertion.
Somewhere on this forum is a link to an eBay supplier of batteries which work reliably in the Jasjar. Good hunting! Cheers,
Thanks but I'm using the original battery. So do you think that the desktop charger did something to the battery?
may be it caused by a desktop charger. When i used a chaeger made in chine for my alpine, sometime the screen goes white, or ALL buttons seems die (All button didn't work). The most terrible is that charger make my dive hard reset 2 times (first time i din't realise if it cause by my charger, then i just install all progs but when i charge, it hard reset again).
Even for 5 days after i bought it run well, except the ringtone goes on silent every time i charging.
Now i throw away that thing.
So its the charger!! GRRR...Anyways, even when I'm using the Jasjar to charge, everything is the same. Lockups from standby, white screen..You think I should try another battery? Any ideas?
Weird stuff / battery related?
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my guestion: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
XCube said:
Hi there,
dont know if anyone is reading this thread coz it is kinda old, but i have the same probs mention as above. I have the orginal bat and charger which came with the device. I also uses a car charger sold from my phone provider.
now after 14 months i have the weirdest things like shutting down randomly when the bat is about 58 thru 50 percent. I can not start the device again coz it stops in the middle of the boot process. It only starts when i connect it to a laptop by usb or to the standalone charger...
I tried differnt roms found here and radio roms but it doesnt help...
my question: does any one know if this prob is solved when I buy a new battery? or is it wise to thro out this universel suck device ( I have had so much probs with this device so neglect my tone...)
Click to expand...
Click to collapse
I bought my Universal (Jasjar), used, almost a year ago and use it daily. To date, I haven't had this problem, but I'm anticipating it. Yeah, I'd say it's almost surely your battery (they don't live forever), just be careful to replace it from a reliable source.
Sorry you don't like the device; I've thoroughly enjoyed mine! Cheers,
Hi,
I guess u r right, batteries will die. So I ordered a new one, I will let you guys know if it helps. I bought the qtek 35H00058-00M battery which is the orginal bat
The thing is, normally will a battery be faster drain so it would become faster 0 or 10 precent, instead this piece randomly shutting down or switches off in the middle of a phone call.
I have a Blue Angel as well, now for more then 2 years, which is charger daily just like mine unversal. The batt of the Blue Angel outruns the uni with bat life. Never had this weird stuff with the ba, like shuttingdown without a warning.
Well I will see if a new bat will fix the trouble, tomorrow my new bat will arrive.
cheers.
I also have the same issue with the 02 Exec. It switches it's self off when the battery reaches below 50%. I have ordered a new battery. Will let you know if this still happens once it arrives.
Well,
I already knew it but now its for sure at my end. HTC and ms together gives u pretty expansive CRAP.
Got my new battery which was carefully chosen because of other rumours of battery problems. I bought exactly the same battery from QTEK as the original.
Yesterday i got the battery, left it alone to get on room temp. this morning switch it with my old battery.
1. First thing what i found strange was that my **** device said it was at 100%
2. after 45 min I had the same bat prob as with my old battery
3. device can not be started on bat power, which would let u think that the bat would be ZERO procent. However turning the device on when on wall power this **** device says that the bat is 100%, but disconnecting it from the wall power it shutdowns right away.
conclusion:
the new battery is worse then the old bat. the only difference between them is the serial number. same type same manufacturer.
I was already think of buying a non HCT / Micro**** mobile device, but today after 14 months of trouble and losing important phone calls I am going to say good bye to this universal crap.
I wise u the best with our device but for me it ends here.
UPDATE:
Used a 3800 mah battery from expansys, made in Taiwan by Dyna and still same problems...not battery related at all...Anybody got a mainboard they can sell me...even a broken miniusb.
Problem and solution found
The Problem is a faulty voltage controller in the mainboard causing Bulverde CPU to hang and give funny colors to the screen
Solution is to disable Cpu scaling of Bulverde by using pocket hack master and setting speed at 312mhz before turning it of or closing the screen. You could always set it at 520 when using it but before turning it off make sure speed is 312. Hopefully this helps others with this problem.

I have an issue with my Dream (battery problem?)

Hi everyone.I hope I post this in the correct forum section.
So,up until a week ago,I've been using my G1 without any issues.After a few days though my G1 suddenly shut down.I didn't think much of it so I just held down the power button to restart it.And here's the problem.It didnt restart.It went as far as the G1 screen and then it shut down again.Only when I plugged in I could open my phone again.I have had this problem ever since.
Everytime I use my phone for anything,be it browsing,games,listening to music etc,after 5-7 minutes my phone shuts down without any warning.No blinking red lights,no sound,nothing.And I can't restart it without connecting it to a charger.
I really need your help guys,any solutions come to mind?
I have a rooted G1.I used to have cyanogen 6.0 when the issues started and I changed it yesterday to this one but it didn't make any difference.
Any help will be greatly appreciated!
Buy a new battery.
Go to amazon and search for batteries for htc dream. You can get 2 1400 mAh batteries for $5.
I've had the same issue and it turned out to be the battery.. I picked up a new battery off amazon.
Yup.. I agree with everyone else. You can see if your battery is bubbled in any way... Lay it on a flat surface and spin it. I fit spins more than 3 times or so, it's beat. My friend runs a Batteries Plus location in North Caorlina and this is their test method. Pretty technical stuff there. hahahaha.

[Q] Touch and charger.

Hey guys,
A friend of mine recently bought this tablet and everything was running very very smooth, until he received the OTA to 3.1 . Besides the wifi bug ( very easy to get rid of ), he is now experiencing a really really weird touch lag. Let me explain: as soon as he plugs the tablet in the charger the touch gets really unresponsive forcing him to slide/touch several times before the tablet detects the input even if the system keeps working as it should, ie no slowdowns etc.
Funny things is this bug only shows up (for now) when he plugs the charger in university while not happening at home.
Has anyone experienced the same? Im starting to think that the charger plug has a defect and is in some way affecting the touch system ( electric\magnetic stuff ) leading this to an hardware related problem, but I want to be sure so maybe we will try to flash something (Are there Acer tools to flash full stock roms?). Tablet is running original rom and recovery, I just messed with the wpa_supplicant files but I dont see how this could be related.
Thanks in advance guys
When my screen is off and I turn it back on when I switch from charger to battery I get laggie for a minute. Same on my notebook and my cell.I believe its to do with changing some power profiles/settings. If you recover in a minute or so its prob fine. If not watch running apps. If you see something running all the time.use a freeze program to trouble shoot if its a rouge app.
Hope this helps to troubleshoot your isssue
If im wrong with this information please just give your correct response to the open. Do not bash my openion.thanks
saw one other thread with similar problem...
http://forum.xda-developers.com/showthread.php?t=1166209
~~~~~
110 volts
I live in indiana.
When you plug your charger in the fram becomes hot. 110 volts to earth. Just check it, can't be good.
shaun298 said:
I live in indiana.
When you plug your charger in the fram becomes hot. 110 volts to earth. Just check it, can't be good.
Click to expand...
Click to collapse
Fram? 110 volts? What are you talking about?
More details - please. "110 volts to earth"? Not making much sense.
My guess, and its just a guess, is that his charger is somewhat faulty and not regulating the power correctly. Ask him if he plugs straight to the wall at university and into a power strip/surge protector at home. If he is, then I would imagine that the power strip is regulating the voltage enough to let the charger work, where the wall outlet is making the charger fail. I'd try a new charger if one is available and see if that fixes the issue...or take a surge protector with him to university and see if that also takes care of it. If he isn't using a power strip at either place, then we are back at square one.
Have you tried going back to an unmodded system to see if that works? (by that I mean remove/undo wpa supplicant).
I have no idea what that problem could be as it seems hardware based by just reading what you typed, but it could be software too which is called into question by the little mod you did.
What I find odd is that it works in one place and not another.
Does it happen when Wifi is off completely? (Just asking because I'm thinking if it has to do with the wifi mod you made, perhaps turning Wifi off and testing would show up something).
I'll just tell you what I would try in that situation.
1. Go back to a stock ROM, fully. No mods, no root, no hacks. Preferably one designed for your region. (We have no idea if any of the hardware in these units is different based on region, which is why I never recommend putting a ROM on the device unless it's 100% certified to be originated from a device purchased within that region).
2. Factory reset. (It doesn't fix everything, but it fixes most software glitches - especially when they're caused by outside sources like apps or settings mess ups).
If it still happens after that then you've at least ruled out all software suspects.
The frame of the a500 is hot. The charger is none polorized so makes no difference which way you plug it into the wall or extention plug is the same. Check your charger to earth and you will see line voltage no mater where it's pluged in, and don't have to be pluged into the a500. They need replaced. Just meter from the outside of the charger plug to ground and you will see the problem. Might not be on all chargers, but I would check mine.
Just check you charger plug to earth without the a500 pluged in, the problem is not in the unit or software just the charger.
teuz said:
Hey guys,
A friend of mine recently bought this tablet and everything was running very very smooth, until he received the OTA to 3.1 . Besides the wifi bug ( very easy to get rid of ), he is now experiencing a really really weird touch lag. Let me explain: as soon as he plugs the tablet in the charger the touch gets really unresponsive forcing him to slide/touch several times before the tablet detects the input even if the system keeps working as it should, ie no slowdowns etc.
Funny things is this bug only shows up (for now) when he plugs the charger in university while not happening at home.
Has anyone experienced the same? Im starting to think that the charger plug has a defect and is in some way affecting the touch system ( electric\magnetic stuff ) leading this to an hardware related problem, but I want to be sure so maybe we will try to flash something (Are there Acer tools to flash full stock roms?). Tablet is running original rom and recovery, I just messed with the wpa_supplicant files but I dont see how this could be related.
Thanks in advance guys
Click to expand...
Click to collapse
I had an issue like this with a palm pre, and the only solution i could determine was that i was using an offbrand charger that wasn't supplying the right voltage/amperage and causing flakiness with the electrical charge on the screen. maybe the charger is damaged, or they're using an off-brand one?
Ty guys and sorry for the late reply. Yeah I was thinking about reverting back to the stock system but unfortunately I'm not very familiar with the tablet scene not having one and since he is a little frustrated atm about his situation maybe flashing a recovery to flash a stock rom isnt really the way to go. Isn't Acer delivering any tool to flash a full rom just to try if that will solve the problem?
Thanks again!
So wait someone is getting 110v from ground to the metal frame of the tablet?
Sent from my A500 using XDA Premium App
Same issue
I found this thread, and this is exactly what's happening to my tablet. When it's plugged in, the screen becomes very unresponsive, and it's very annoying. I can't charge it and use it at the same time. It's not even like galaxy tab 10.1 or ipad 2 where the battery life lasts like 10 hours! I am extremely frustrated about this issue..Mine has this issue at home. I don't bring charger to school, so I don't know about that. I'm really surprised that only very few people actually have this issue..
electrical grounding no good
Anyone has a solution to this?? Should I buy a new charger? I don't want to just waste money if it's not gonna fix the problem.
Thanks.
I had a similar experience to all of this when I was recently travelling by airplane. There were charging outlets (US-style 2-prong) on the back of each seat and my tablet absolutely REFUSED to respond properly to touch when I plugged it in. At the airport, in the hotel, at home, and everywhere else I've used it, it worked properly.
My conclusion: touch screens on A500 are very sensitive to electrical problems. I suspect that an airplane's electrical system isn't as "standard" as everywhere else, and whatever the difference was (a grounding issue, or a voltage regulation issue, or whatever) caused the touchscreen to freeze.
My suggestion to the poster and others with "when I plug in the touch screen stops working": go to another location (i.e., a friend's house, work, school, a coffee shop, etc.), plug in and see if the same problem happens. If it does, it might be your charger, so try someone else's A500 charger at a bunch of locations and see if the the same problem occurs.
I would guess that most people with this problem (not the "when I plug it in it gets for a few seconds" problem, but the "touch screen doesn't work when plugged in" problem) will find a solution lies in their power source, not the A500 itself.
BigWheeler said:
I had a similar experience to all of this when I was recently travelling by airplane. There were charging outlets (US-style 2-prong) on the back of each seat and my tablet absolutely REFUSED to respond properly to touch when I plugged it in. At the airport, in the hotel, at home, and everywhere else I've used it, it worked properly.
My conclusion: touch screens on A500 are very sensitive to electrical problems. I suspect that an airplane's electrical system isn't as "standard" as everywhere else, and whatever the difference was (a grounding issue, or a voltage regulation issue, or whatever) caused the touchscreen to freeze.
My suggestion to the poster and others with "when I plug in the touch screen stops working": go to another location (i.e., a friend's house, work, school, a coffee shop, etc.), plug in and see if the same problem happens. If it does, it might be your charger, so try someone else's A500 charger at a bunch of locations and see if the the same problem occurs.
I would guess that most people with this problem (not the "when I plug it in it gets for a few seconds" problem, but the "touch screen doesn't work when plugged in" problem) will find a solution lies in their power source, not the A500 itself.
Click to expand...
Click to collapse
Thanks for your suggestion. I'm actually moving to a new home tomorrow, so I'll try the new power outlet. Hope it won't have problems like right now..
Touch Screen doesn't work on airplanes.
sw6lee said:
Thanks for your suggestion. I'm actually moving to a new home tomorrow, so I'll try the new power outlet. Hope it won't have problems like right now..
Click to expand...
Click to collapse
I have run into another problem related to touch screens - mine doesn't work on airplanes. I think that there is some sort of pressure differential issue - the screen works fine on the ground, but once I open the tablet when the plane is at altitude, the screen just stops working - it doesn't matter if the tablet is plugged in or not.
Annoying to say the least. Last night I pulled out my wireless mouse to use the tablet, and a stewardess noticed this and told me to put it away as wireless devices aren't allowed on airplanes.......
Any suggestions?

[Q] Overheating and Boot loop

I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue
zero_ap said:
I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue
Click to expand...
Click to collapse
Never had an issue or heard of one at all with the X Compact thus far. In fact most people comment on how it doesn't get as hot as the Z5 Compact due to the different chip. I have used mine to watch full length films at times and haven't noticed any heat issues at all. While I don't use my camera often I have used it to record small videos in the 5 to 10 minute range and didn't notice any change with temperature in the phone. Sounds like you got a dud and if it's getting that hot it could be a defective battery. I would just return it for another one.
zero_ap said:
I bought the Xperia X compact thinking that it is going to be a decent phone, i received the phone only last week and it had experienced a 'catastrophic' issue. The phone started overheating at random times, during phone calls, browsing and taking photos; i know that the phone cpu is working and it will cause a slight heating but the heat from the phone was too hot that i can't touch it anymore with bare hands. During the overheating the phone then resets itself and starts bootlooping continuously non stop until it runs out of battery. So plugging in the charger after the battery is completely flat (it hasn't turned on or off for several hours), the phone heats up again to a point where you cannot touch it again while the red LED turns on and off and then the phone starts to loop again. The starting boot screen is also messed up as well, i have no idea what to do with it except returning it.
The phone is stock untouched and has not been dropped, my concern now is if i get a replacement will there be a chance that it will do the same heating issue again. I know at the moment the full sized X is having an overheating issue as well when the camera is turned on, could this be related.
Any suggestions on what i can do or has anyone experienced this issue
Click to expand...
Click to collapse
never heard of it either, this phone runs VERY cool (25-37 degrees Celsius max) depending on load and surroundings ofc. i never noticed any real temp differences in my hand while browsing, watching video, using the cam or making calls either. never rebooted itself no matter how much I pushed it either.
sure sounds like a faulty battery, those can be quite dangerous if you cant even touch it I would turn it off, put it in the sink overnight and return the phone asap.
edit: I can see from the pic it even affects the screen, as I have never seen it reported before seems like one of those 1 in a billion battery you sometimes hear about in any electronic device today that uses lithium batteries from ecigs to laptops. again be careful when a battery acts like that, don't provoke it anymore, get a replacement and I am sure you wont have any trouble.
Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
realtuxen said:
never heard of it either, this phone runs VERY cool (25-37 degrees Celsius max) depending on load and surroundings ofc. i never noticed any real temp differences in my hand while browsing, watching video, using the cam or making calls either. never rebooted itself no matter how much I pushed it either.
sure sounds like a faulty battery, those can be quite dangerous if you cant even touch it I would turn it off, put it in the sink overnight and return the phone asap.
edit: I can see from the pic it even affects the screen, as I have never seen it reported before seems like one of those 1 in a billion battery you sometimes hear about in any electronic device today that uses lithium batteries from ecigs to laptops. again be careful when a battery acts like that, don't provoke it anymore, get a replacement and I am sure you wont have any trouble.
Click to expand...
Click to collapse
zero_ap said:
Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
Click to expand...
Click to collapse
yeah I gotta say you are unlucky man
the phone is quite cool for a 28nm processor device, I only had one time overheating restart after playing telltale batman game for about 30 minutes and that game is a seriously heavy game so that was something normal...
I have a few of these from various regions and they all run perfectly, I would send it in for sure or exchange it
If you're in Europe you have two weeks to return it for receiving your money back (web / purchase on distance) . I would send it back for them for refund or a working XC. This is not your problem, but theirs. Return it today. After two weeks they get the chance to repair and leave you without phone.
zero_ap said:
Yeah, I'm trying to return it, i bought it through a local online store. The support team of the store has one of those basic checklist over the phone/emails (turn off/on, factory reset, remove google acc) and then once the checklist does not resolve the issue it gets escalated then i can send it back.
The problem was that they were insistent that it can be solved by factory reset, i had to keep reinstating that the phone just shows the logo for not even 1 seconds and it turns off again; I can't even get to recovery or bootloader menu. On top of that I cannot charge it at all either; when the charger is plugged in the phone tries to display the battery percent charge but it just shows green lines like the picture and then turns off again. Very frustrating. In the end they accepted the return and quoted 3-4 weeks before they can confirm if anything is wrong with it. Its very disappointing and just unlucky of me if this issue is 1 in a million.
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Oh how annoying and unlucky No factory reset or anything can fix that problem. Sorry for being a little late but have you tried going to a Sony store? I dunno but they *should* be rather interested in resolving your problem directly as a bad battery is rather serious.
Also if you live in Europe the above is true, they are obligated to give you a refund or new phone within 14 days.
It's not supposed to be hot in any way. I tried stress testing the processor and rapid charging mine and the battery sensor reading never got over 36C which can barely be felt. Also it never throttled back or affected stability.
@Kianush, I seriously doubt that overheating caused the restart after playing a telltale game. It's more likely a coincidence of things/bug in the game. Also its clear that it is the battery that is at fault here, it's impossible for the sd650 to get so hot that you can not touch the phone and burns the board and/or screen.
The store finally got back to me, parts of the motherboard had burnt up from possible overvoltage of the battery. I am trying to get the refund for the device at the moment. Just unlucky i guess.
realtuxen said:
Oh how annoying and unlucky No factory reset or anything can fix that problem. Sorry for being a little late but have you tried going to a Sony store? I dunno but they *should* be rather interested in resolving your problem directly as a bad battery is rather serious.
Also if you live in Europe the above is true, they are obligated to give you a refund or new phone within 14 days.
It's not supposed to be hot in any way. I tried stress testing the processor and rapid charging mine and the battery sensor reading never got over 36C which can barely be felt. Also it never throttled back or affected stability.
@Kianush, I seriously doubt that overheating caused the restart after playing a telltale game. It's more likely a coincidence of things/bug in the game. Also its clear that it is the battery that is at fault here, it's impossible for the sd650 to get so hot that you can not touch the phone and burns the board and/or screen.
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Click to collapse

S10+ All of a sudden went black and now wont turn on

Unrelated to any custom roms ( I hope this is not offtopic )
S10+ All of a sudden went black and now wont turn on
Vol Down + PWR does not work
PWR 30 sec does not work
Phone was running Android 11 stock.
This morning it behaving strangely ( some app were crashing ). It had no water damage, no mechanic damage of any kind.
After trying to run Strava before starting my run it went black with no way to get it back.
Sitting on the charger for few hours by now with no sighs of life.
Wireless charging - so sighs of life.
Any ideas what can I do with it?
Thank you!
Checked with USB power meter when phone connected to charger:
It consumes 50mA, no difference when Power or any other button combination pressed....
Maybe a battery or mobo failure if it's completely nonreactive ie no sounds or images when plugged into charger.
Try a known good charger/cable.
You could let it sit until the battery completely self discharges and hard resets, but if it's near 100% that would take years with no load.
Oh, I hope this is not mobo I can fiddle with bat but not with mobos
Tried again on wireless charger, charger reacted as if phone is charging. So phone and charger are talking to each other. But still no signs of life. Will leave it charging overnight...
There is a strong suspicion that charge IC is gonsky
Will try to fix it myself, this is going to be fun
mobilemodding.info said:
There is a strong suspicion that charge IC is gonsky
Will try to fix it myself, this is going to be fun
Click to expand...
Click to collapse
If it's a multilayered PCB be very careful as they are easily damaged by heat/poor technique. If you don't have experience working with surface mount components and flat packs this isn't the place to learn.
Use lead based rosin core solder only as it flows much better than no lead crap and at lower temps.
Guys! After some time of pokin around I have fixed it!!!!
Check this out
Had to make a FrankenSamsung...
mobilemodding.info said:
Guys! After some time of pokin around I have fixed it!!!!
Check this out
Had to make a franketsamsung...
Click to expand...
Click to collapse
Balance Herr Frankenstein, balance... K.I.S.S.
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