Database Users

[Q] Galaxy Kies Sync Problem

Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...

My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?

Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.

Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu

I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.

Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless

AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...

I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?

I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k

bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'

opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.

Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.

[Q] SD Card not mountable during ROM Flash, update not possible

Hi guys,
I got me a Defy and wanted to flash CM7/CM9. I got a few problems:
1. What did I do until now?
I rooted with Super one click, es it didn't work with the pushing and exploting the rageagainstthecage-arm5.bin (after exploiting, if the Defy did it properly, it used to exit from shell and the phone remained offline, so no more action could be performed with adb).
Also, ClockworkMod Recovery is installed.
I used this and another push/chmod approach: Cyanogenmod Wiki /Motorola_Defy:_Full_Update_Guide
2. Problem A)
When putting the CM Update zips on the SD card and booting, it will say it can't mount the SD Card.
I mixed some things up and tried to make the SD card mountable again with this approach (last paragraph): Cyanogenmod.com /index.php?title=Motorola_Defy:_Full_Update_Guide&oldid=13776#Problems_with_Android_2.1
By typing too fast i added two incorret entries (shouldn't be a problem).
Somewhere than I read, installing CM7 is only possible with Android 2.2. My Phone says the following:
- System version: Blur_Version.2.51.1.MB525.Retail.en.DE
- Firmware version: 2.1-update1
- Kernel version 2.6.29
3. Problem B)
So I thougth, next approach should be updating to Froyo. Sadly, Motorola Software Update doesn't recognize my phone, wheter with drivers from first link above nor with the drivers that come with the Update center (frankly, I haven't tried first link driver only but Software Update only and both togheter).
Several wipes and factory resets didn't help.
Any thoughts how I could fix this and get me a CM7? Best would be without loosing garantee (I mean sticking with an official software version as downgrade possibility). Should I have updated without ClockworkMod installed? Could return the phone and get me a new one if necessary.
Thanks for your help.
Edit: Is it possible that Motorola Update doesn't work with Win7 64Bit at all?

1st of all you MUST have froyo kernel (but certainly not eclair) before you can install Cm7 properly!
2nd it seems that your SD Card could be corrupted. It's important to eject your device from Windows PC properly before unplugging it. Otherwise you can corrupt your sdcard and/or internal memory.
Here is how you fix both your SD Card and internal FAT32 memory.
1) Plug in the device to the PC.
2) In Android turn on USB
3) The removable drives will show up in Windows.
4) Do one drive at a time. Right click on the removable drive and select Properties.
5) In this screen click the tools tab. Under error checking click the check now button
6) On this screen click the box "Automatically fix errors" and click start.
7) When it finishes it will either tell you if fixed problem or not.
8) If it did fix problems then you will find on the removable drive a folder called FOUND.000, FOUND.001, etc. You can delete those as they are broken files that got corrupt and you probably can’t do anything with them anyway!
9) Now eject the drives properly and you done.
Hope that helps.

Aw, men! I used not to eject any devices from my computer
I will try repairing and the the Software Update Center again.
If not, anybody knows which SBF file from sbf.droid-developers.org/umts_jordan/list.php is the one I would get after updating? I really don't get this list at all.
Thanks.

Ok I checked the sd card and there were no problems. So I switched to "Portal and tools" to check the Defy itself. The the first time Motohelper popped up and said something like:
"Starting the software not possible. In order to start Motorola Phone Portal you have to shut down all Motorola PC software and your phone has to be in one of the following modes: PC Mode, PC Tools or Portal Tools [not readable].
Open USB connection on your device and select either PC Model, PC Tools or Portal Tools"
This message keeps poping up if USB Debugging keeps enabled. Once I disable it and select Portal and tools again no pop up happens but no software (at least visible) starts. Should there pop up something? Start Motorola Phone Portal at device plug in is enabled. Or is this a normal behaviour at all?
Thanks.

Check out device manager in your windows if you have any question marks after connecting your defy to it properly (usb debugging and phone portal on). Maybe you do need some extra drivers on this one.

Well, now i got tired of this and I flashed a SBF with Froyo. Now I`ll trie flashing CM again.
Thanks anyway!

[Q] Window 8 wont boot up!!

Help would be great. I have a dell inspiron laptop (not sure exactly what model it is) and I made the mistake of downloading windows 8 consumer preview when it first came out and installing it directly on the laptop rather than dualboot or usb stick. It worked fine for a couple of days and then out of nowhere it wouldn't boot up. When I press the power button the screen will light up and the w8 logo will appear but it won't go past that part. Sometimes It will say auto repairing itself but I've left it on for two days to see if it would fix itself but It didn't. Is there a way to get in safe mode to atleast re install the iso file? I've been without a laptop for a couple of months already and can't afford to buy a new one!

vic509 said:
Help would be great. I have a dell inspiron laptop (not sure exactly what model it is) and I made the mistake of downloading windows 8 consumer preview when it first came out and installing it directly on the laptop rather than dualboot or usb stick. It worked fine for a couple of days and then out of nowhere it wouldn't boot up. When I press the power button the screen will light up and the w8 logo will appear but it won't go past that part. Sometimes It will say auto repairing itself but I've left it on for two days to see if it would fix itself but It didn't. Is there a way to get in safe mode to atleast re install the iso file? I've been without a laptop for a couple of months already and can't afford to buy a new one!
Click to expand...
Click to collapse
so am I correct in thinking you have no installation media at all for windows? any version?
If so do you have access to another PC because to be honest, your probably going to need it
I assume you have tried hitting F8 on boot to get to the boot menu and that didn't work either?
in terms of your hardware its cool, that's not the issue, the software is, having an install disk would have made things a lot easier....

Yes I have access to another pc and no I don't have any available. I downloaded a newer version of the win8 in ISO format and put it on a dvd disc and tried installing it through the f12 key right when you boot up. The disc drive started running but nothing happened afterwards. Windows recently released a new version of win8. Should I download that one and try it again the same way I tried the first time?

vic509 said:
Yes I have access to another pc and no I don't have any available. I downloaded a newer version of the win8 in ISO format and put it on a dvd disc and tried installing it through the f12 key right when you boot up. The disc drive started running but nothing happened afterwards. Windows recently released a new version of win8. Should I download that one and try it again the same way I tried the first time?
Click to expand...
Click to collapse
ok, you hit F12 to get in to the boot menu is that correct? then you selected the DVD drive and it made some noises but did nothing?
Ok, Boot menus can be troublesome
What I suggest is go in to the BIOS and change the boot order to DVD first THEN HDD, if that doesn't work then take the HDD out of the boot order altogether, you will need to turn it back on again though to complete the setup
also, I want you to see if the DVD boots on another computer, the first ISO I downloaded was corrupted and whilst mine booted it would always fail to install, re downloaded it and no problems at all
Its probably worth downloading the RP ISO anyway, the previous version the CP, was mass tested in the open market so any issues with installing wouldn't have been worked out in the CP, hopefully the RP would have got most of them,

Hi, i did what you recommended and it worked fine until the install process! It took me to the install screen and i pressed install. Afterwards it gave me the option of automatically doing the install or choosing custom options only. I choose the automatic and it told me that i had to remove the disc and restart the computer and re inster the disc for it to continue! The problem is that everytime i do that it wants to boot up the original way where it wouldnt work! Any ideas. Should i choose the custom option instead ( but i dont know what to choose if i do it that way)??!! Thanks for your help

Reload and options
vic509 said:
Hi, i did what you recommended and it worked fine until the install process! It took me to the install screen and i pressed install. Afterwards it gave me the option of automatically doing the install or choosing custom options only. I choose the automatic and it told me that i had to remove the disc and restart the computer and re inster the disc for it to continue! The problem is that everytime i do that it wants to boot up the original way where it wouldnt work! Any ideas. Should i choose the custom option instead ( but i dont know what to choose if i do it that way)??!! Thanks for your help
Click to expand...
Click to collapse
HI!
Yes, you are right.
Boot to the install media, at the option to do custom, select custom.
When the screen loads showing the partitions (drives)
-Click advanced on the bottom right
-highlight each partition and delete them (this will loose all data saved there but unless you have a boot disk or usb or remove the drive from the laptop, the data is usless anyway)
At this point you can click continue, or next Windows setup will auto create the partitions it needs and unpack the files, then finish install.
If you get any issues with files missing or media is corrupt from the ISO, you will need to down load it again, use the MS download manager or some manager to ensure the download is good and the file CRC matches what they have on the download site. I have seen this a lot lately so don't waste your time restarting the install if it has an error while coping files, just get a new download.
I hope this Helps.

KahulBane said:
HI!
Yes, you are right.
Boot to the install media, at the option to do custom, select custom.
When the screen loads showing the partitions (drives)
-Click advanced on the bottom right
-highlight each partition and delete them (this will loose all data saved there but unless you have a boot disk or usb or remove the drive from the laptop, the data is usless anyway)
At this point you can click continue, or next Windows setup will auto create the partitions it needs and unpack the files, then finish install.
If you get any issues with files missing or media is corrupt from the ISO, you will need to down load it again, use the MS download manager or some manager to ensure the download is good and the file CRC matches what they have on the download site. I have seen this a lot lately so don't waste your time restarting the install if it has an error while coping files, just get a new download.
I hope this Helps.
Click to expand...
Click to collapse
This does resemble a copy error, or even a hard disk/hard disk controller problem.
I have a desktop computer that will no longer boot up from any IDE devices (even if their properly formatted, it also includes any optical medium), Trying to boot from them results in a "DISK NOT BOOTABLE" (something around that, Acer's boot errors are different from the usual ones.
Anyway, back on track, before all that happened, I had trouble booting the computer from the IDE HDDs, sometimes it would boot and sometimes it stuck at the Windows 7 loading screen till it said a file was corrupt or missing, or it BSOD'd.
I also recommend re-downloading and trying the install again, in extreme cases, if you have another HDD to test, try installing it on a different HDD. If that works, the problem could be your hard disk (or something more nefarious, who knows ^_^

[Q] Lost USB connection with CM10 Nightlies Updates

While my original NC is running quite well with the CM10 nightlies, I have lost my ability to use the USB cable as my file transfer source since leaving CM 7.2.
I now do all of my files transfers directly to the SD card by removing it and accessing it directly via my computer.
I get the following when the cable is connected: "USB device not recognized".
I have tried both Media Device and Mass Storage settings to no avail.
This was not an issue with CM 7.2.
Seems to be the only real issue I am experiencing since I was able, with forum help, to redo my inadvertently updated NetFlicks.
Thanks in advance for any suggestions.

harryzee said:
While my original NC is running quite well with the JZO54K nightlies, I have lost my ability to use the USB cable as my file transfer source since leaving CM 7.2.
I now do all of my files transfers directly to the SD card by removing it and accessing it directly via my computer.
I get the following when the cable is connected: "USB device not recognized".
I have tried both Media Device and Mass Storage settings to no avail.
This was not an issue with CM 7.2.
Seems to be the only real issue I am experiencing since I was able, with forum help, to redo my inadvertently updated NetFlicks.
Thanks in advance for any suggestions.
Click to expand...
Click to collapse
First, don't call the ROM JZ054K, it is CM10. You confuse folks. The problem probably is you have USB debugging enabled. Go to settings, developer options and uncheck Android debugging.
Sent from my Nook HD+ using Tapatalk

Followed your suggestion and unchecked Android Debugging. Rebooted and then hooked up the USB/Recharge cable. Still have same result with the "USB device not recognized" being displayed by Win7/64 with both Media Device or Mass Storage being selected.
Any other paths to explore on this?
Utilized my ROM nomenclature based on "About tablet: Bulid Number" and will switch to CM10 if that is a confusing issue.
leapinlar said:
First, don't call the ROM JZ054K, it is CM10. You confuse folks. The problem probably is you have USB debugging enabled. Go to settings, developer options and uncheck Android debugging.
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse

harryzee said:
Followed your suggestion and unchecked Android Debugging. Rebooted and then hooked up the USB/Recharge cable. Still have same result with the "USB device not recognized" being displayed by Win7/64 with both Media Device or Mass Storage being selected.
Any other paths to explore on this?
Utilized my ROM nomenclature based on "About tablet: Bulid Number" and will switch to CM10 if that is a confusing issue.
Click to expand...
Click to collapse
The device id and vendor id are different in the CM10 from CM7, you would need to edit the android_winusb.inf file to include them.

harryzee said:
Followed your suggestion and unchecked Android Debugging. Rebooted and then hooked up the USB/Recharge cable. Still have same result with the "USB device not recognized" being displayed by Win7/64 with both Media Device or Mass Storage being selected.
Any other paths to explore on this?
Utilized my ROM nomenclature based on "About tablet: Bulid Number" and will switch to CM10 if that is a confusing issue.
Click to expand...
Click to collapse
Are you sure it is still unchecked? Did you go back and look after rebooting. You should not have to reboot to turn it off. That device not recognized issue is it is looking for ADB drivers because the debugging box is checked.
Sent from my Nook HD+ using Tapatalk

Yes, went back and looked and it was still unchecked. Normally reboot when I make any changes but went back and redid your suggestion from scratch without rebooting with same result.
leapinlar said:
Are you sure it is still unchecked? Did you go back and look after rebooting. You should not have to reboot to turn it off. That device not recognized issue is it is looking for ADB drivers because the debugging box is checked.
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse

harryzee said:
Yes, went back and looked and it was still unchecked. Normally reboot when I make any changes but went back and redid your suggestion from scratch without rebooting with same result.
Click to expand...
Click to collapse
The only thing I can think of is to go device manager in Windows and uninstall any devices in portable devices, android phone and under USB controllers, any mass storage devices. Then unplug and replug it back in, assuring debugging is still of. You should now get messages that things are installing, hopefully automatically.
Sent from my Nook HD+ using Tapatalk

I'm having the same issue, was using the Dec 2 and now 3 nightly. when I get time tonight I will roll back to Dec 1 since I know it was working there. Win7/Win8 here fyi

Unsuccessful
Tried: "...and under USB controllers, any mass storage devices." This actually allowed WE to show "Nook Color" but when I clicked on it, there was nothing there. The unit did temporarily display a USB connection at that time also.
Again, this was not an issue under CM7.2.
Thanks for your ongoing assist!
Update: Okay tried every conceivable way of deleting some or all of USB drivers under DM and reinstalling. Even went into BIOS and turned down USB 3.0 to 2.0!
Again erratically got the Andoid USB screen temporarily a couple of times but could not maintain it.
Definitely getting a Windows "Code 43" error indicator.
leapinlar said:
The only thing I can think of is to go device manager in Windows and uninstall any devices in portable devices, android phone and under USB controllers, any mass storage devices. Then unplug and replug it back in, assuring debugging is still of. You should now get messages that things are installing, hopefully automatically.
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse

harryzee said:
Tried: "...and under USB controllers, any mass storage devices." This actually allowed WE to show "Nook Color" but when I clicked on it, there was nothing there. The unit did temporarily display a USB connection at that time also.
Again, this was not an issue under CM7.2.
Thanks for your ongoing assist!
Update: Okay tried every conceivable way of deleting some or all of USB drivers under DM and reinstalling. Even went into BIOS and turned down USB 3.0 to 2.0!
Again erratically got the Andoid USB screen temporarily a couple of times but could not maintain it.
Definitely getting a Windows "Code 43" error indicator.
Click to expand...
Click to collapse
If you are getting windows errors installing drivers you may want to look at this post. It is for the HD+ and trying to get ADB working, but there is some interesting stuff there about unsigned windows drivers that may apply to you.
http://forum.xda-developers.com/showthread.php?p=34954992
Sent from my Nook HD+ using Tapatalk

Ongoing!
Will do!
It was very frustrating seeing the Android USB screen fleetingly appear several times and not be able to nail it down. I even got the WE screens for both drives briefly at one point!
Any idea as to why the issue exists with CM10 and not CM7.2?
leapinlar said:
If you are getting windows errors installing drivers you may want to look at this post. It is for the HD+ and trying to get ADB working, but there is some interesting stuff there about unsigned windows drivers that may apply to you.
http://forum.xda-developers.com/showthread.php?p=34954992
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse

Followup
Went there (http://forum.xda-developers.com/showthread.php?p=34954992) ...did that. Did not work at first, but it did work (somewhat) after I went back in and deleted the three drivers. I was then able to connect and utlilize WE to probe and adjust both emmc and sdcard. Calibre recognized that it was connected but I could not transfer anything directly from it to the NC.
Thanks for all of the help with this. Since I am probably around eight weeks from purchasing my HD+, I will just use the SD card to manually transfer files.
Interesting issue nonetheless!
leapinlar said:
If you are getting windows errors installing drivers you may want to look at this post. It is for the HD+ and trying to get ADB working, but there is some interesting stuff there about unsigned windows drivers that may apply to you.
http://forum.xda-developers.com/showthread.php?p=34954992
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse

I plugged my nook into a couple different computers and it was like the computer didnt even recognize something was plugged into the computer, though it charged the nook fine.

Had same problem, I went to settings - storage - then the menu box top right (three dots) then choose USB computer connections.. For the most of the time I just leave mine on Mass Storage -- On the second - I just leave the stock file manager and install any others I use - stock is not a lot of overhead for me to bother removing...

concise69 said:
Had same problem, I went to settings - storage - then the menu box top right (three dots) then choose USB computer connections.. For the most of the time I just leave mine on Mass Storage -- On the second - I just leave the stock file manager and install any others I use - stock is not a lot of overhead for me to bother removing...
Click to expand...
Click to collapse
Thanks, that got it working!:good:

[Q] Nook Color driver software not found

Please help but beware I am a totally noob so you may have to explain things like you would to a five year old.
I rooted my Nook Color (firmware 1.4.3) with instructions from a Youtube video. (CyanogenMod 7) It allows us to boot to CyanogenMod with the sd card OR by removing the sd card it boots normally into the Nook Color.
It worked great for me but I lent the Nook to my sister and when she connected it to her pc (Windows 7) it indicated that it could not find the driver software for the nook - there is now a "yellow !" in her device manager so we uninstalled that and rebooted with the Nook plugged in and turned on but it still indicated that it was unsuccessful. The two drives do appear in my computer (F & G) however if we click on either one of them it says to insert a disk.
We have tried booting without the sdcard in it - tried different ports on the pc (in fact she has another pc running Windows 7 & it does the same thing) - we also tried a different cable. Nothing has helped so far.
Please help. Thank you in advance.

soxenme said:
Please help but beware I am a totally noob so you may have to explain things like you would to a five year old.
I rooted my Nook Color (firmware 1.4.3) with instructions from a Youtube video. (CyanogenMod 7) It allows us to boot to CyanogenMod with the sd card OR by removing the sd card it boots normally into the Nook Color.
It worked great for me but I lent the Nook to my sister and when she connected it to her pc (Windows 7) it indicated that it could not find the driver software for the nook - there is now a "yellow !" in her device manager so we uninstalled that and rebooted with the Nook plugged in and turned on but it still indicated that it was unsuccessful. The two drives do appear in my computer (F & G) however if we click on either one of them it says to insert a disk.
We have tried booting without the sdcard in it - tried different ports on the pc (in fact she has another pc running Windows 7 & it does the same thing) - we also tried a different cable. Nothing has helped so far.
Please help. Thank you in advance.
Click to expand...
Click to collapse
I am assuming you want to connect to the PC to transfer some files back and forth rather than to connect ADB. If you don't know what ADB is, that means you were not wanting that.
To fix the issue, boot to CM7 and go to settings, applications, development and uncheck Android debugging. Then connect the cable to the PC (I always have to do it twice), and a screen on the nook will pop up saying "USB connected" with a "turn on USB connection" button. Touch that button and a confirmation box pops up. Click OK. You should now see the drives on the PC and they should work. If that first screen does not pop up after plugging in twice, open the notification area from the bottom of the screen and a notification that says "USB connected" should be there. Touch that and the pop up will open.
The issue was the debugging choice which is an advanced feature you probably did not want and Windows was looking for a driver to make it work.
Sent with XDA Premium from my Nook HD+ running CM10 on SD

You are spot on - i have no idea what "ADB" is and just want to be able to transfer files from the pc to the Nook Color. We will try as you suggest and let you know how it goes - THANK YOU for helping!

This worked PERFECTLY!!!!! Thank you leapinlar for your 'easy to understand' directions and providing us with the answer so quickly. We just couldn't be happier! Many many thanks!