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Anyone know what this about?
http://www.engadgetmobile.com/2008/...-angry-mobile-owners-rush-castle-htc-with-bu/
link to the xda thread about it?
This is about a group of litigation-crazed people who want to file a class-action suit against a device manufacturer (HTC) because the manufacturer did not include a functionality that would be technologically possible to include in a device. Since class-action suits are overwhelmingly just scams where the lawyers literally make millions for a few hours work, and the companies sued get to give you a coupon for a future purchase thereby increasing the chance you will, in fact, make a future purchase from them, I make no prediction as to whether a suit will be filed or settled in the customary way. However, in a "real" law suit, there is no way the courts would require a company to include all technologically possible features in a product, regardless of how "easy" it might allegedly be to include them. Note that in this case, neither HTC nor the carriers (as far as I have heard) ever stated that this functionality was included in the device.
Yeah, I don't know where that is coming from... of all the issues with the phone.. video is the least. BT still sucks as well as the phone turning on and off at will. Not checking email when it is supposed to... etc etc.
yakky said:
Yeah, I don't know where that is coming from... of all the issues with the phone.. video is the least. BT still sucks as well as the phone turning on and off at will. Not checking email when it is supposed to... etc etc.
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Maybe you should file a class-action suit against the video driver class-action people for taking HTC's time and attention away from fixing real problems...
Actually the mogul does have video playback issues with constant stutering and pausing. From what I've heard from 6700 users video playback is much much smoother (the way it should be). I don't know if it calls for a law suit but hey at least they got htc's attention and now their releasing new drivers that will supposedly fix the video playback issues.
bakntyme said:
This is about a group of litigation-crazed people who want to file a class-action suit against a device manufacturer (HTC) because the manufacturer did not include a functionality that would be technologically possible to include in a device. Since class-action suits are overwhelmingly just scams where the lawyers literally make millions for a few hours work, and the companies sued get to give you a coupon for a future purchase thereby increasing the chance you will, in fact, make a future purchase from them, I make no prediction as to whether a suit will be filed or settled in the customary way. However, in a "real" law suit, there is no way the courts would require a company to include all technologically possible features in a product, regardless of how "easy" it might allegedly be to include them. Note that in this case, neither HTC nor the carriers (as far as I have heard) ever stated that this functionality was included in the device.
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Keep your feces to yourself. if you have nothing better to do but flame a valid issue on HTC phones then i suggest to go jump off a hill.
SINNN said:
Keep your feces to yourself. if you have nothing better to do but flame a valid issue on HTC phones then i suggest to go jump off a hill.
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Why are you afraid for someone to post a valid, opposing viewpoint to yours? Can you not accept that someone who disagrees with you may still have a valid point? My post was not flaming at all, your post however seems to utilize nothing but flame to express your thoughts. Now, please post again with a well-thought-out response to my points as opposed to a simple flame, as I am interested in an intelligent response and will read it with an open mind.
While you are at it, maybe you can explain why, if all that is needed is a simple driver and all graphics problems will be solved with no detrimental side-effects, no one here on xda-developers, where I truly believe there is at least as much talent as at HTC, has done the allegedly simple task of writing or finding that driver and distributing it.
bakntyme said:
Why are you afraid for someone to post a valid, opposing viewpoint to yours? Can you not accept that someone who disagrees with you may still have a valid point? My post was not flaming at all, your post however seems to utilize nothing but flame to express your thoughts. Now, please post again with a well-thought-out response to my points as opposed to a simple flame, as I am interested in an intelligent response and will read it with an open mind.
While you are at it, maybe you can explain why, if all that is needed is a simple driver and all graphics problems will be solved with no detrimental side-effects, no one here on xda-developers, where I truly believe there is at least as much talent as at HTC, has done the allegedly simple task of writing or finding that driver and distributing it.
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I feel the need to address this... despite not having been in the original exchange. I can accept that you have a differing viewpoint from us. I refuse to be called a "litigation-crazed" person. I also think you need to get your facts straight before you pass judgment.
The simple fact is - we want the functionality that our devices were advertised with. Many of us did our research and realized that the MSM7500 is a POWERFUL chip. The video acceleration is top-tier, and everything else seemed good too. Then HTC decided to not include a driver for video acceleration. Also, before someone mentions that HTC has claimed(but never in an official press release) that the MSM7500 might NOT include the video acceleration... When have you known a huge manufacturer(nVidia, AMD, Intel, ATi, Qualcomm, etc) to name two differing devices the same name? They don't. they generally qualify them(e.g. 8800 series nVidia cards can be 8800 GT, GTX, GTS, etc.) What HTC did is akin to Dell selling you an Inspiron notebook with an nVidia 8800GTS card inside, then telling you that they didn't include drivers. Oh, and don't forget that nVidia won't support the card, since it's up to the manufacturer(Dell) to supply the drivers. Microsoft won't do it since it's Dell's problem. Dell won't do it because it isn't cost effective. (Suspend the reality of the situation for the analogy, though, please) Now you're left with a $300 piece of video hardware that can't be used because nobody wanted to provide a driver. Go software acceleration! That's the issue we're having. The phones WERE advertised as having the MSM7500(or 7200) which according to everything I've seen both have video acceleration. HTC just dropped the ball.
Now, about us writing our own drivers... That would be difficult without getting a bunch of information from Microsoft, HTC and Qualcomm, which they won't release. If you don't know why, look up open source video drivers for Linux, and you'll understand the pain. It's not a baseless suit - however I don't think that class action is the way to go. I think we need to work WITH MS, HTC, and Qualcomm to come up with a driver. Period. Don't let up the pressure until we have that.
I am sorry, but when your advocacy group starts out with a name like "HTCClassAction", and names its website "htcclassaction.org", it shows itself as not interested in getting the claimed result, but instead, despite any protestations from the group, interested in filing a class-action lawsuit from the beginning. That is "litigation-crazed". Was "htcvideodrivers.org" not available? I am sure that, if you wanted to, given a few minutes you could come up with several non-litigation-oriented group and website names. If you were the product manager for the 6800 at HTC, and you heard of the issues raised by the group HTCClassAction, would you think, "Here is a group of users that wants to work with us to resolve what they see as a legitimate issue?"
Speaking of facts...have you actually seen an advertisement that stated that the devices came with this functionality, or did you just assume that because it was advertised as having this chipset, and the chipset has this capability, that the functionality would be included? I would bet that HTC never stated that the 6800 would include every feature technologically possible with the chipset. It has the capability of supporting an 8MP camera, but they didn't include that either. Another lawsuit? I am sure there are other things the chipset would be CAPABLE of that were not included. If you actually researched the chipset so thoroughly for this issue prior to purchasing the device, why did you not notice in the first 30 days that it was not included, and return the device?
Realize that modern class-action lawsuits are almost always settled for lots of money to the attorneys and a pittance to the class. Remember the Verizon Moto 710 Bluetooth class action? It was settled as usual...the attorneys got somewhere around $6 million; users got $25 if they wanted to keep the 710 and stay with Verizon, a waived ETF and a refund if they wanted to leave Verizon, and a credit toward another device if they wanted to stay with Verizon but not keep the 710. They did not get additional Bluetooth profiles. And if this goes to trial, the courts will never order a manufacturer to provide technology, and support for it, that the manufacturer does not want to provide. IF you could prove false advertising, and I do not think that you could, you might get a small refund or credit toward another phone. If that is what you want, just sell the device on an internet auction site and buy something else...you will probably get more that way.
sucks too that our phones dont even have the ati chip in them. my htc wizard (old school) had better video and gameplay
I don't play games much on my ppc so this problem hasn't affected me as much. However I did notice that PIE was sluggish and freaked when video playback sucked on WM and TCPMP. Most of that was avoided by using GDI on TCPMP.
The real issue here is why can't they add the driver? If it was a simple fix it probably wouldn't have been left out in the first place. Sounds to me like they ran into technical issues trying to make it work.
I just got the mogul last week. I have 30 days to evaluate it. Do you think that I should have gotten something else? I think that I've had at least 10 different Smartphones & PPC's in the past 5 or 6 years. They all have something I dislike about them. This one is the best one I've had yet, but would you recommend something else? THANKS
johnannie said:
I just got the mogul last week. I have 30 days to evaluate it. Do you think that I should have gotten something else? I think that I've had at least 10 different Smartphones & PPC's in the past 5 or 6 years. They all have something I dislike about them. This one is the best one I've had yet, but would you recommend something else? THANKS
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you hit the nail on the head. EVERY PPC is going to have SOMETHING you dont like about it.
with that said. it only matters what you think. dont go taking advice from a forum where 50 percent of its members cant even tie their shoes.
For the record, i agree with what the person said way up at the beginnning of the thread. "Why are you *****ing now when you had 30 days in which to evaluate and return it if you felt the need?!""
I would imagine the courts will say the same. everyone who thinks this is a legit complaint needs to get a hobby. you all had 30 days in which to make your decision, so DEAL with it.
sound like a buncha kids to me
I guess we should sue them for not having a 'tv out' jack on the mogul too, since thats also possible. and oh yeah, where's my 8 megapixel camera on the mogul?? it supports that as well.
ah screw it, im going to cry to mommy
watson540 said:
you hit the nail on the head. EVERY PPC is going to have SOMETHING you dont like about it.
with that said. it only matters what you think. dont go taking advice from a forum where 50 percent of its members cant even tie their shoes.
For the record, i agree with what the person said way up at the beginnning of the thread. "Why are you *****ing now when you had 30 days in which to evaluate and return it if you felt the need?!""
I would imagine the courts will say the same. everyone who thinks this is a legit complaint needs to get a hobby. you all had 30 days in which to make your decision, so DEAL with it.
sound like a buncha kids to me
I guess we should sue them for not having a 'tv out' jack on the mogul too, since thats also possible. and oh yeah, where's my 8 megapixel camera on the mogul?? it supports that as well.
ah screw it, im going to cry to mommy
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Hahahahaha. Yes, we're children. Little babies, the lot of us. Anyway......
No, we shouldn't sue them for not including a tv-out jack or an 8 megapixel camera. What we are trying to achieve is driver support FOR THE INCLUDED HARDWARE. This is what most people who argue against our position fail to realize. We aren't asking them to do something crazy, like give us a better camera or a tv-out jack, or even more memory. We're asking them to SUPPORT THE HARDWARE THEY SOLD US. Gasp.
Now... I'll use an analogy for those among us who are a bit retarded. If you were to buy a car that was advertised with a special computer chip in it that can control a supercharger, the electronic stability control system, up to 6 airbags, and the radio (all of which are included in your car, albeit only 4 airbags) - and it came with a 30-day money-back guarantee... and you drove it for 30 days and thought to yourself, "Wow, this is clearly better than last years' model" - would you return it? Probably not... That's what happened here.
We bought our phones, tried them and went, "Wow, they kicked the crap out of the <insert old PDA phone here>" and kept them. Now, back to our example. Now imagine you go to a car-meet-up with your new fancy car, and everyone there is talking about how <insert another fast car here> is wayyyy faster than their car, in the same conditions. You and the other owners do some research and find out that the car manufacturer didn't include software to make your supercharger work. It's just inert, sitting there looking pretty. Wouldn't you be pretty pissed that the chip in your car wasn't actually using the supercharger? Wouldn't you expect that if it was advertised as having this chip and a supercharger, that the supercharger would actually work?
Anyway - that's where I'm coming from at least - I don't presume to speak for anyone else though. I will say this though, watson540, you need to calm down. You're running around these forums beating on people's opinions and posts. Frankly, yours aren't much more productive. At least try to post something relevant or meaningful... or at the very least something other than "you moron, rtft" or "you moron, stop crying".
it's not really a bug its more
like a pc with the generic vga driver installed
even if the pc have a geforce
problems is that one cant get hold of the
spc driver to replace the generic
ponicg said:
We bought our phones, tried them and went, "Wow, they kicked the crap out of the <insert old PDA phone here>" and kept them.
...
Wouldn't you expect that if it was advertised as having this chip and a supercharger, that the supercharger would actually work?
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OK, so you admit that you were very satisfied with the performance until someone said "Hey, I think they OWE US something MORE than what we got, let's SUE THEM for it?" If the device met your needs when you tested it, then you have no complaint. If it did not, you should have returned it in the 30 day return period.
As I asked you way back in this thread, but you have not yet addressed, (nor any of the other points in my previous post), "have you actually seen an advertisement that stated that the devices came with this functionality, or did you just assume that because it was advertised as having this chipset, and the chipset has this capability, that the functionality would be included?...If you actually researched the chipset so thoroughly for this issue prior to purchasing the device, why did you not notice in the first 30 days that it was not included, and return the device?"
None of these analogies is perfect...one big flaw in yours is that you hypothesized "If you were to buy a car that was advertised with a special computer chip in it that can control a supercharger," then switched to the car actually having a supercharger advertised: "Wouldn't you expect that if it was advertised as having this chip and a supercharger". Another is that the supercharger's existence is open and apparent to someone who looks under the hood, without requiring any research or disassembly of the vehicle. Another is that in chip manufacturing, it is usually more efficient to produce a batch of chips with all the capabilities, then use the ones you want in each device, as opposed to redesigning the chip package and retooling the production run for each combination of features desired in each application. No one could reasonably say that it was more efficient to produce a factory run of cars with all possible mechanical features (such as the supercharger in your example) included, and then only connect and use the ones desired for that model. However, auto manufacturers also sometimes utilize parts and sub-assemblies in a particular model without enabling or utilizing all of that component's capabilities, when doing so is more efficient.
Since you like automotive analogies, I will use one without resorting to calling anyone "a bit retarded": suppose that Ford announced that all 2010 Mustangs would use the new computer chip from Super Tuner Corporation, "because of its wonderful and powerful new capabilities," with no details as to what particular features would be made available. Your research into the chip on Super Tuner's website revealed that it supported superchargers, turbochargers, four-wheel drive, four-wheel steering, and nitrous fuel systems. You went in to a Ford dealer and test-drove the top-of-the-line 2010 Mustang, were impressed by its performance, and bought it. Six months later, someone pointed out that you had received none of those performance items listed above. You did not know why, but it was because Ford had internally determined pre-production that the suspension and frame would not be sufficient to provide those performance items in any model Mustang, and they did not want to re-engineer the support structure. They made no announcement about these features not being available, as they had never made any announcement about including those features. Would you join the MustangClassAction.org group? Now suppose that you had done no research prior to the purchase, and six months later discovered the information on Super Tuner's website after someone pointed out the lack to you...even less valid a complaint then, isn't it?
And further suppose that at the same time, someone else says, "I took the interior of my Mustang apart, and it has mounts for 8 speakers, and they only provided it with 4 speakers. Ford has to install 4 more speakers in every Mustang, because it has the capability of holding them!"
And another owner pulls out his factory radio, notices the output jack on the back for a subwoofer..."Where is my subwoofer? It obviously was supposed to come with my car, or they would not have included a radio that could support one and put a jack on the back of the radio to plug one in!!"
Meanwhile, another owner says "I was testing the electronic trip computer included in my Mustang, the same one included in all 2010 Mustangs, and it has the ability to calculate and display up to 55 MPG, but my Mustang only gets 23 MPG. Obviously, Ford was advertising a Mustang that would get 55 MPG and must give us that!"
Enough analogies? Would you get angrier, and call Ford arrogant, when they say, "Thank you for your business, customers, but we never said the Mustang had those capabilities, and we have no intention of retrofitting them, but we will take your opinions into account in designing our next vehicle?"
Analogies by their nature will never replicate the Titan/Mogul/6800 situation. However, we can discuss the 6800 situation itself, and I am waiting for your answer about the HTC advertisement and your not discovering the lack in the first 30 days of your device ownership.
its just bull**** when the the video playback on the 6700 is alot better than the titan. makes no sense at all and yes i feel ripped off.
im no expert..but from over here it looks like bakntyme just put all of you crybabies in your place
very well said bakntyme. perfect.
p.s. yeah im an asshole. but this asshole can read and troubleshoot and operate electronics all by my big self.
read these forums enough and you will start to think everyone in the world collectively never got out of elementary school
apologies where they are due. but some people are incredible helpless (this last comment has nothing to do with this thread im responding to the guy above who "called me out" for being an (admitted) asshole)
unless you guys can come up with some previous claim by HTC that the mogul was supposed to support this specific capability of the chip, i dont see how you guys can try to force anything out of them. I'm with bakntyme on this one.
Sure its pretty crappy that they put the hardware in there and didnt support it, and im no lawyer, but it doesnt seem like they would be under any legal obligation to support the video drivers.
watson540 said:
im no expert..but from over here it looks like bakntyme just put all of you crybabies in your place
very well said bakntyme. perfect.
p.s. yeah im an asshole. but this asshole can read and troubleshoot and operate electronics all by my big self.
read these forums enough and you will start to think everyone in the world collectively never got out of elementary school
apologies where they are due. but some people are incredible helpless (this last comment has nothing to do with this thread im responding to the guy above who "called me out" for being an (admitted) asshole)
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Although I appreciate the support, a more professional wording of it might help to keep from increasing the level of emotions and inflammation on this issue.
I'm not the first guy to call in the attorneys but my frustration over the wi-fi issues on the stock A500 and the lack of a adequate resolution over the issues have me thinking class action. Anyone else thinking along these lines?
Im not rooted, and ive done nothing special to this thing except getting 2 OTA updates (the first one and then 3.1) and ive never had any problems with the wifi.
maybe you should just do a warranty replace?
Oskiee said:
Im not rooted, and ive done nothing special to this thing except getting 2 OTA updates (the first one and then 3.1) and ive never had any problems with the wifi.
maybe you should just do a warranty replace?
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Many others have reported it as a software issue and I'd be without for up to a month while they "fix" a non-existent hardware issues and I have to pay shipping for the privilege.
Cause everyone wants something for nothing. Rather than just return it and get a replacement or a different brand they prefer to try dragging a lawyer into it. Mine since I replaced my first has worked flawless.
Your poll is missing some options. Like or Are you happy with the product..... plus many other options.
I'm happy with my tablet, haven't had any issues with it, and I really mean it; none whatsoever. As such I sure wouldn't partake in any class action suit.
grizzlyone said:
I'm not the first guy to call in the attorneys but my frustration over the wi-fi issues on the stock A500 and the lack of a adequate resolution over the issues have me thinking class action. Anyone else thinking along these lines?
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What wifi issues? You mean the lack of AdHoc support? That's an Android thing and bugger all to do with Acer in the first place, plus, it uses my phone's hotspot mode fine. Four of my phones, in fact. Mind you, they're all Acer's so maybe they run their hotspot in infrastructure mode instead of AdHoc...
T0yman said:
Cause everyone wants something for nothing. Rather than just return it and get a replacement or a different brand they prefer to try dragging a lawyer into it. Mine since I replaced my first has worked flawless.
Your poll is missing some options. Like or Are you happy with the product..... plus many other options.
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I paid a premium for the unit when it first came out. I'm not asking for something for nothing. I want a software fix for a demonstrated problem which they had 2 chances to do (3.0 and 3.1). It's like buying a new car and then being told you can't drive it for a month while they repair it. I've tried to get support and having the unit out of my hands for up to a month and paying for the shipping doesn't do it for me...I'd take a software fix or advanced replacement with my credit card as collateral, but Acer doesn't consider it something they would do to resolve what is obviously their problem.
I can't paste links yet, but a quick search of wifi and 3.1 will get you several threads.
I had intermittent problems which were traceable back to DHCP leases in 3.0 and then under 3.1, it became unusable like many others.
You wont win...
I as well am very happy with my Oxonian.very happy with my Acer monitors very happy with my Acer notebook.that I did have to have repaired.not only did they fix the fan noise issue when I sent it in.tech called me saying if I would like he would replace the keyboard and the bezel over the track pad as there were some cosmetic wear
Acer is second only to HP in sales and service.and this is only due to the fact HP has awesome tech support.
For the trolls this is my openion if you disagree its your right state your. Openion if you like do not bash mine
Nice people are much more gorgeous
grizzlyone said:
I paid a premium for the unit when it first came out. I'm not asking for something for nothing. I want a software fix for a demonstrated problem which they had 2 chances to do (3.0 and 3.1). It's like buying a new car and then being told you can't drive it for a month while they repair it. I've tried to get support and having the unit out of my hands for up to a month and paying for the shipping doesn't do it for me...I'd take a software fix or advanced replacement with my credit card as collateral, but Acer doesn't consider it something they would do to resolve what is obviously their problem.
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I paid the premium when it first came out and I noticed the GPS was not working so I returned it and got a replacement that did work. Quit whining, you should have returned it when you found the problem. Now since you waited your stuck using their support, that's how the system works.
Mine never drops connection, I have read where others are but I would have returned it. Even if you win a Class Action, the only ones that make money are the lawyers and you will still have a tablet your not happy with.
Sometimes bad things happen to good devices! That's what warranties are for. And if you didn't deal with it during your exchange period, that's too bad for you! Now you'll have to deal with the warranty procedure.
The court systems are bogged down with frivolous litigation. I have the utmost faith that Acer will deal with your rare wifi issue promptly and fairly. And if you aren't willing to take the appropriate steps to remedy the situation, I think it's highly unlikely that a judge is going to even look at the case.
Shameful, if you ask me. But that's just my two cents. Enjoy your lawsuit
I have had no problems with the WiFi on my A500. connects every time and I have never lost connection.
Moonking
The only real issues of this fine tablet are a) the dhcp lease issue, which can be manually solved in literally 30 seconds and b) the slow gps lock, which has been improved in the leaked 3.1 (the chinese version that appeared here about 20 days ago) that I use. And if all else fails, we already have custom ROMs and custom kernels that can add extra functions and remove Acer bloatware.
So, if you can't be bothered to correct the wifi issue everytime, just return your device and get yourself an ipad or something.
grizzlyone said:
I'm not the first guy to call in the attorneys but my frustration over the wi-fi issues on the stock A500 and the lack of a adequate resolution over the issues have me thinking class action. Anyone else thinking along these lines?
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Get a life?
I get 4 strong bars
Same here. WiFi and GPS works great from day one till 3.1 update. Same on 4 Iconias my friends have. If it doesn't work just return it or replace it with a new one. Much cheaper then loosing a law suite.
No issu here since the begining with Wifi or GPS of my tablette.
I'm change many times of firmware, for finaly stay with 020 stock 3.1, with all firmware i'm try, wifi always working nice, connect in less than 1s, so...
I have had the wifi problem and the fix for it is pressing the reset button up to two time. Doing once worked for me but some people have to do it twice to fix the problem. I am rooted with the adhoc fix. O be sure to turn off wifi between reset and forget connection.
WereCatf said:
I'm happy with my tablet, haven't had any issues with it, and I really mean it; none whatsoever. As such I sure wouldn't partake in any class action suit.
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+1
Rooted, running latest official 3.1 build and have no issues. GPS works great. Wifi works great. System is fast, web browsing is great, and I am impressed by the structural integrity of the unit - don't use any screen protection, been using my a500 hours a day and not a single scratch on the screen.
Highly recommended this unit to friends and family, who report similar experiences.
OP - maybe you are doing it wrong?
WiFi got better for me after the 3.0.1 update then alot better after the 3.1 update. Then someone on the forum suggested firmware updates for the router. Bingo!
Also I don't care much for lawyers, especially class action lawyers.
If it wasn't for lawyers we wouldn't need lawyers.
What's black and brown and looks good on a lawyer? A doberman.
There was a dead skunk and a dead lawyer in the middle of the road, what was the difference? Skid marks in front of the skunk.
I am just coming off 2+ weeks of frustration with the Transformer Prime. I was lucky enough to get mine from Amazon so I returned for a full refund. Despite all the frustration, I realized that an android tablet is a handy gadget that I really would like to own. I am beginning the process of researching for my next purchase and now that I have dealt with Asus, I have a better idea of what I need to figure out before I make a purchase. I am looking into Acer and toshiba.
Can anyone who's owned an Acer tablet answer the following:
I have read Acer is coming out with the A700. Anyone have any thoughts on it?
Do Acer products typically have good quality? Do they last?
How is Acer's RMA process? Do they require you to pay for shipping if the problem is due to manufacturer defect?
Is Acer customer service easy to work with?
How frequent does Acer provide firmware updates?
As with all companies, the quality of the support depends entirely on which country you're in, as well as local legal requirements. Some countries have far better consumer protection than others (UK vs US, for example).
Updates are kinda hit and miss, Acer tend to lag behind some other OEM's.
I generally find build quality to be fairly good, certainly had no complaints on my two tabs.
The above post is exactly true in all ways.. Acer support in the us is outsourced. and that STINKS.. COMPUTER COMPANIES CAN LEAR FEW THINGS BY TALKING TO OR FALLOWING HP Support.. i send them a email of my issue. they call me within a few hours with a answer. I Had a issue with this notebook im typing on. It was a problem with compatibility with a win 7 update to usb. CAMERA ISSUE. A Microsoft tech called me on behalf of hp.. two days later they issued a global wide fix. apparently i was the first to have the issue . I was treated like a person with tech experience not like a dumb customer..
I TO LOVE MY A500. THERE UPDATES When we do get them seem to not break things as with other devices. And less over all issues. With that said who knows when or why they send them.. there is no logic to there update system. I Just wish they would give us the choice to unlock this device or not..
sorry for being so long winded
I found my A501 to be a near-perfect piece of hardware... My main criteria were UMTS and USB HID support, fastboot (for easy recovery if bricked) was a secondary criterion. This tab has all of these (I don't know of any others that do). Also, the device's shell is fairly robust (I have it with me at university almost every day)... The main point of criticism about the HW would be the somewhat weak WiFi antenna (though there's a good remedy for that, search the forum).
About the software... Acer tend to take their time to get things right on the first update, which means that they are somewhat slow to release updates. Then again, I'd rather have something that actually works later than something that doesn't work now...
Customer support is fairly expensive via phone (haven't tried the other options), but friendly and competent here in Germany... Way better than some others I had to deal with.
Hi,
I am not able to play 1080p files on the samsung tab 10.1 (P7510) after i upgraded to ICS 4.0.4.
In honeycomb, i was able to view them without any issues.
Please let me know the solution for this
-Madhu
ganapa2000 said:
Hi,
I am not able to play 1080p files on the samsung tab 10.1 (P7510) after i upgraded to ICS 4.0.4.
In honeycomb, i was able to view them without any issues.
Please let me know the solution for this
-Madhu
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Click to collapse
I'm getting issues like this too. I can play the videos but they always are extremely laggy and are almost impossible to watch. I mean, you can't even watch Netflix in HD anymore either without it freezing. Hopefully an update to fix these video problems come out soon because although I'm aware of rooting, factory resetting, changing GB to US or whatever, I shouldn't have to do that -_-
Same issue here, impossible to watch Netflix and other videos. I hope some stock-based custom rom can fix that, because I do want hdmi support.
There's a temp fix for the Netflix issue. Go to the Netflix site on your PC and under settings bump down the streaming video quality down to BETTER from BEST.
Sent from my GT-P7510 using Tapatalk 2
Same problem here. I'm really disgusted with Samsung. Make us wait forever for an update, then have it perform worse than the previous version.
Video is the primary use of my tablet. It's bad enough I had to pay for a decent video player (Dice player). Now that is laggy too.
I hope Samsung comes up with a fix for this (although I'm not holding my breath).
cameraz said:
Same problem here. I'm really disgusted with Samsung. Make us wait forever for an update, then have it perform worse than the previous version.
Video is the primary use of my tablet. It's bad enough I had to pay for a decent video player (Dice player). Now that is laggy too.
I hope Samsung comes up with a fix for this (although I'm not holding my breath).
Click to expand...
Click to collapse
When it comes to the tablet world, I realized it was probably better to get an iPad. Now, believe me when I say this, I am in NO way an Apple fanboy and I despise the iPhone lol. But in all honesty, as great as hardware and specs may be for an Android tablet, it's not worth the loss of customer support and many apps you can get on an iPad. Sure, the iPad is in no way the best tablet out there when it comes to specs, but at least it's reliable. And if it's not reliable, at least you can get some good customer support.
As much as I hate the Apple fanboys and most Apple products, selling my tablet for an iPad doesn't seem too bad since all I wanted anyway was to be able to watch some videos and play some games =\
P.S. I know I can root my device and install CM10 on there, but in all honesty I shouldn't have risk bricking my tablet to have things work.
Have you guys all opened support issues directly with Samsung. If they don't hear about it directly from customers they will not address it.
I don't have any 1080p content to play - otherwise I would try mine to see if it is the same. Does it matter what drowser/video player you are using? Or is it the same for all ?
Same here I cant even barely use Youtube it goes from smooth to locking up to about 3 FPS tops. Unreal fail Samsung did they even test it?
I have this issue, a co-worker has this issue and a relative has this issue after upgrading to ICS.
Mine is the only one that has been rooted or had custom roms flashed.
The other two are completely stock never been touched.
I have tried custom roms based on the official update and all lag/freeze for me.
When I flash back to stock honeycomb the problems go away.
The ICS nightlies were working fine less the camera.
Seems that Samsung bungled this update and now I hope our devs correct this issue... until then the official ICS is pretty useless for me.
What is interesting is that everyone I know with a p7510 is having issues but it seems we are in the minority....
Does this affect p7500 as well as p7510? I looked at build.prop of the Italian (p7500) and the US (p7510) builds, and there's about a month difference in build date... (with US being newest). FWIW.
Oh well, if video playing become worse then I see no reason of loosing Voodoo sound as well with upgrade to ICS.
Video playback fix
OK, I finally got through to Samsung, via an instant chat. Here is what transpired (Long!):
Chat Information Please wait for a Samsung Agent to respond.
Chat Information You are now chatting with 'Alexandra'. There will be a
brief survey at the end of our chat to share feedback on my performance
today.
Chat Information Your Issue ID for this chat is LTK56401XXXXXXXX
Alexandra: Hi, thank you for contacting Samsung Technical Support. How may
I help you today?
Visitor: Last week I downloaded and install the Android 4.0.4 update to my
Galaxy 10.1 tab. Now, my video playback -- on YouTube, Netflix or my own
files -- lags and is very choppy.
Visitor: Previously, my video played very smoothly!
Alexandra: I understand that the video quality on your device is not good.
Is that correct?
Visitor: That is correct. It got worse after the Android 4.0.4 update.
Alexandra: I am sorry to know that.
Alexandra: I will be happy to assist you with this.
Visitor: OK
Alexandra: Are you referring to GT-P7510 Wi-Fi only Tablet?
Visitor: Correct
Alexandra: Thank you for the Model number.
Alexandra: I am sorry; I am not trained on the product that you are using.
Please stand by while I transfer you to the appropriate agent for further
assistance. Please do not disconnect the chat until you reach the agent.
Chat Information Please wait while I transfer the chat to the best suited
Samsung Agent.
Chat Information You are now chatting with 'Robert'. There will be a brief
survey at the end of our chat to share feedback on my performance today.
Chat Information Your Issue ID for this chat is LTK56401528355X
Robert: Hi, thanks for reaching out to Samsung tech support. How can I
help you today?
Robert: Please allow me to go through the inquiry.
Visitor: My video playback is bad after the Android 4.0.4 update.
Previously, it was very good.
Robert: I sincerely apologize for the inconvenience.
Robert: I will help you with that.
Robert: Please perform hard reset of the tab to isolate the issue.
Robert: Before hard reset, please transfer the data from tab to PC.
Robert: Hard reset will remove all the data from the tab.
Visitor: OK, hold on.
Robert: Please follow the below link to perform the hard reset of the tab:
Robert:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.js
p?idx=388743&modelname=&modelcode=&session_id=
Visitor: OK
Robert: Let me know once you done.
Visitor: Do I have to back up the contents of every folder, or just the
folders with my data in them?
Robert: Please transfer the folders of the tab.
Visitor: OK, I have 9 more minutes to go.
Robert: After performing all the steps, if the issue still persists you
can contact us with the ticket id:LTK56401XXXXXXX. We are glad to assist
you further.
Robert: We are available 24x7.
Visitor: OK, after I do the hard reset, my video performance should be
back to normal?
Robert: yes, If the issue persists you can contact us.
Visitor: One last question: After I do a reset, will all of my apps remain
on the tab, or will I have to restore them from backup? Do I have to
transfer all my backed-up folders back to the tab?
Robert: You have to back up from the PC to tab.
Visitor: Do I have to restore ALL the folders, or just the ones with my
data in them?
Robert: The one with the data.
Visitor: Thank you.
Visitor: Talk to you later.
Robert: You're welcome. Is there anything else I can assist you with?
Visitor: Not right now.
Robert: Take care.
Robert: Thank you for chatting with us. If you have a minute, please click
on the blue “X close” button to receive a transcript of your chat and fill
out a brief survey to help us serve you better. Have a wonderful day!
Follow Samsung Service on Facebook, Twitter and YouTube.
Chat Information Chat session has been terminated by the Samsung Agent.
OK, well I followed the instructions, and the video seems to be playing better. The bad news is that I didn't back up my stuff properly. -- I just dragged and dropped folders from the tab onto my PC, and then reversed the process after the hard boot. None of my apps survived the move ... I'm in the process of redownloading and reinstalling everything!!! Oh well, live and learn.
Hope this info helps somebody. If so, please hit yer thanks button. Thanks!
I'm back on HC 3.2. O, my God, HD Youtube is great, when it works!
Did that fix your issues? You say it helped? I guess I really dont want to lose everything on my Tab if it doesn't fix the issue. This is pathetic even when you watch youtube in SD it lags like crazy and jumps all over the place. What a joke.
Edit*
I went ahead and Hard Reset my tablet and the video performance is still horrible.
Sorry to read about those having video playback issues.
Having no problems here; You Yube plays fine.
Only exception is streaming videos fro Amazon Prime, and I'm pretty sure that's due to the limitations of my access point, and Apple Airport Express, original model.
Hawk777th said:
Did that fix your issues? You say it helped? I guess I really dont want to lose everything on my Tab if it doesn't fix the issue. This is pathetic even when you watch youtube in SD it lags like crazy and jumps all over the place. What a joke.
Edit*
I went ahead and Hard Reset my tablet and the video performance is still horrible.
Click to expand...
Click to collapse
To answer your question, yes, my video for the most part plays smoothly now. Except for one 1080p video I own, which previously played flawlessly -- it now has a hiccup in a certain spot. Can't figure out why. But YouTube, Vimeo, etc. play fine. What are you using to play videos? I use Dice Player. The stock Samsung video player sucks.
can anyone gives a specific example, like a like to a video on youtube?
What app is used?
What format is the video?
if it is transfered from a PC, how did you do it? Did you "convert" the video?
Every video on YouTube I watch is doing it. Slows down to a halt them jumps forward pauses goes to like 3 Fps. Seems like stuff with alot of movement. Like if someone is filming the same stuff like themselves in front of a background its not that bad but if someone is like filming out side and theres alot of different info it goes to crap quicker.
can you provide a link, I just tried this one:
http://www.youtube.com/watch?v=R7YGoVyRSik&hd=1
and it plays flawlessly
I've had zero issues personally. One night while using HBO GO, I had a lot of stuttering, so I just restarted the tablet and the problem fixed itself.
Just got done talking to Amazon and discovered that I'm still in the window to be able to return the OUYA and get a full refund, so I'm taking that opportunity rather than continue to hope that the OUYA team will decide to deliver on the open console they promised.
After seeing how others have been treated and being ignored myself, I simply have no faith in their ability to deliver. Instead I see only more of the same, and instead of problems being fixed I see OUYA choosing to release version 2.0. If they'd screw over the kick-start backers, why wouldn't they screw over us too? The lack of communication, lack of transparency, lack of honesty make me think the OUYA have no future going forward and no vision beyond chasing the next customer at the expense of current ones.
Why would I stick around? To throw more good money after bad? Even if the community manages to paper around most of the issues plaguing the console, it will be at the expense of the console functionality--being able to just buy a game and play it, instead everything will eventually be through the Google Play Store (in which case what is the point of buying OUYA games?) or there will be all sorts of alternative stores trying to deliver OUYA Discovery store games without the OUYA team's blessings and that will only work for so long before it gets categorized as piracy...
What future is there here?
And please don't say XBMC, because one of the reasons I'm throwing in the towel is because I am unable to get my USB drive with all my videos recognized on the OUYA. That being the case, it's not even good to me as a Media Center device. Not when there are much better supported options available that I don't have to hack to make work all the time.
Emulation you say? What good is emulation with such a small internal disk and no real ability to expand the storage?
No, I'm done. But I'm wondering who else is thinking about walking away and returning their OUYA for a refund, and what are they planning on getting as an alternative?
Sent from my Nook HD+ using Tapatalk HD
bornagainpenguin said:
Just got done talking to Amazon and discovered that I'm still in the window to be able to return the OUYA and get a full refund, so I'm taking that opportunity rather than continue to hope that the OUYA team will decide to deliver on the open console they promised.
After seeing how others have been treated and being ignored myself, I simply have no faith in their ability to deliver. Instead I see only more of the same, and instead of problems being fixed I see OUYA choosing to release version 2.0. If they'd screw over the kick-start backers, why wouldn't they screw over us too? The lack of communication, lack of transparency, lack of honesty make me think the OUYA have no future going forward and no vision beyond chasing the next customer at the expense of current ones.
Why would I stick around? To throw more good money after bad? Even if the community manages to paper around most of the issues plaguing the console, it will be at the expense of the console functionality--being able to just buy a game and play it, instead everything will eventually be through the Google Play Store (in which case what is the point of buying OUYA games?) or there will be all sorts of alternative stores trying to deliver OUYA Discovery store games without the OUYA team's blessings and that will only work for so long before it gets categorized as piracy...
What future is there here?
And please don't say XBMC, because one of the reasons I'm throwing in the towel is because I am unable to get my USB drive with all my videos recognized on the OUYA. That being the case, it's not even good to me as a Media Center device. Not when there are much better supported options available that I don't have to hack to make work all the time.
Emulation you say? What good is emulation with such a small internal disk and no real ability to expand the storage?
No, I'm done. But I'm wondering who else is thinking about walking away and returning their OUYA for a refund, and what are they planning on getting as an alternative?
Sent from my Nook HD+ using Tapatalk HD
Click to expand...
Click to collapse
I for one am planning on using my OUYA as a paperweight. It looks quite good.
In all seriousness, I bought this never intending to bother with stock firmware, so when I get back to school I'll toss CM10.1 on it and use it to complement an ailing Logitech Revue. As a kickstarter backer though, I can't exactly return my unit, and I don't know that I'd feel good about selling it to anyone. Neat idea, awful execution on the software side.
That's a rather long post to tell us you just don't like your unit. Mine works fine. No problems with XBMC either. Playing across from my 4 terabyte home server with no issues.
BAXY Launcher as a replacement, live wallpapers, music and more. Kind of funny that you're returning yours because software that hasn't been released officially for it yet doesn't work right. That doesn't sound funny to you?
Blasted from my Samsung Galaxy SIII (CM10.1 Masta Mix).
Rirere said:
In all seriousness, I bought this never intending to bother with stock firmware, so when I get back to school I'll toss CM10.1 on it and use it to complement an ailing Logitech Revue. As a kickstarter backer though, I can't exactly return my unit, and I don't know that I'd feel good about selling it to anyone. Neat idea, awful execution on the software side.
Click to expand...
Click to collapse
Well I differ slightly here. With exception of the USB bug, limited usability of the touchpad, and overscan issues (which AFAIK never effected me) I honestly thought the default launcher was pretty good.
The Discover menu could have been cleaned up a bit, but for a new console with a limited repository of software, it was pretty good at showing off what was available. Some of the lists were a bit redundant, but that was understandable considering at this point we're all playing the same games. I would have expected the lists to diverge quite severely as newer games were added.
I would have liked to see a list for games which had been bought by percentages, a queued downloads section somewhere so you knew what was already selected for download and a way to see how much was in the pipe left to come and a place for all the games you'd purchased previously so you could add them back in to your library more easily once you started building it up. Would have even been a good idea to add a wishlist option so you could remember games you'd tried in the past but decided to buy at a later time for some reason. Otherwise the interface really didn't offend me all that much.
It was hardware bugs and usability issues that bothered me more than anything.
And while I'm sure the community will be able to fix most of these, I feel that in doing so the OUYA stops being a game console and becomes an Android computer.
RED ZMAN said:
That's a rather long post to tell us you just don't like your unit.
Click to expand...
Click to collapse
Who says that I didn't like my OUYA? When it worked it was the most amazing thing in the world. I could have both games and my media all with the same device. I liked it so much that despite having intended it as an emulation\xbmc box I began buying games. Does that sound like someone who doesn't like their OUYA?
RED ZMAN said:
Mine works fine. No problems with XBMC either. Playing across from my 4 terabyte home server with no issues.
Click to expand...
Click to collapse
Not everyone has a NAS of that type. I do however have a 1TB WB USB drive formatted to NTFS, a 2TB Seagate USB drive also formatted to NTFS, and a 3TB Toshiba USB drive formatted to FAT32. Since the last update my OUYA likes none of them. Before the last few updates I was able to make use of all of them by powering off the OUYA, plugging them in and upon restarting doing a system reset (returning to factory defaults).
Then I too was able to enjoy xbmc from my OUYA and was blown away by how well the video playback was. The problem is that I am unable to get my USB drive to mount ever since the latest update. And having to do a system reset every time I moved the OUYA somewhere to show it off and having to readd all my xbmc libraries and all my games got old after the third time. Worse was when mandatory updates hit and required me to do a reset because the update unmounted the USB somehow. Worse yet was when I posted about it on the OUYA twitter account and was completely ignored.
RED ZMAN said:
Kind of funny that you're returning yours because software that hasn't been released officially for it yet doesn't work right. That doesn't sound funny to you?
Click to expand...
Click to collapse
Perhaps if that was why I'm returning the OUYA it would seem funny. Unfortunately for your strawman argument I am not returning the OUYA because it doesn't run alpha software without issues; I am returning my OUYA because it is missing basic functionality in the USB port and unable to mount USB drives. Amazon has listed as my reason for return "defective" hardware.
Without being able to mount the USB drive I am unable to use my OUYA for its purpose. By breaking the USB mounting as they have, the OUYA team have rendered the console unfit for its purpose. Is that clear enough?
--bornagainpenguin
bornagainpenguin said:
Well I differ slightly here. With exception of the USB bug, limited usability of the touchpad, and overscan issues (which AFAIK never effected me) I honestly thought the default launcher was pretty good.
The Discover menu could have been cleaned up a bit, but for a new console with a limited repository of software, it was pretty good at showing off what was available. Some of the lists were a bit redundant, but that was understandable considering at this point we're all playing the same games. I would have expected the lists to diverge quite severely as newer games were added.
I would have liked to see a list for games which had been bought by percentages, a queued downloads section somewhere so you knew what was already selected for download and a way to see how much was in the pipe left to come and a place for all the games you'd purchased previously so you could add them back in to your library more easily once you started building it up. Would have even been a good idea to add a wishlist option so you could remember games you'd tried in the past but decided to buy at a later time for some reason. Otherwise the interface really didn't offend me all that much.
It was hardware bugs and usability issues that bothered me more than anything.
And while I'm sure the community will be able to fix most of these, I feel that in doing so the OUYA stops being a game console and becomes an Android computer.
Who says that I didn't like my OUYA? When it worked it was the most amazing thing in the world. I could have both games and my media all with the same device. I liked it so much that despite having intended it as an emulation\xbmc box I began buying games. Does that sound like someone who doesn't like their OUYA?
Not everyone has a NAS of that type. I do however have a 1TB WB USB drive formatted to NTFS, a 2TB Seagate USB drive also formatted to NTFS, and a 3TB Toshiba USB drive formatted to FAT32. Since the last update my OUYA likes none of them. Before the last few updates I was able to make use of all of them by powering off the OUYA, plugging them in and upon restarting doing a system reset (returning to factory defaults).
Then I too was able to enjoy xbmc from my OUYA and was blown away by how well the video playback was. The problem is that I am unable to get my USB drive to mount ever since the latest update. And having to do a system reset every time I moved the OUYA somewhere to show it off and having to readd all my xbmc libraries and all my games got old after the third time. Worse was when mandatory updates hit and required me to do a reset because the update unmounted the USB somehow. Worse yet was when I posted about it on the OUYA twitter account and was completely ignored.
Perhaps if that was why I'm returning the OUYA it would seem funny. Unfortunately for your strawman argument I am not returning the OUYA because it doesn't run alpha software without issues; I am returning my OUYA because it is missing basic functionality in the USB port and unable to mount USB drives. Amazon has listed as my reason for return "defective" hardware.
Without being able to mount the USB drive I am unable to use my OUYA for its purpose. By breaking the USB mounting as they have, the OUYA team have rendered the console unfit for its purpose. Is that clear enough?
--bornagainpenguin
Click to expand...
Click to collapse
If it did work, don't you think it might have just broke in the last update. They wouldn't include a USB port if they didn't want everyone to use USB HDDs. It broke, but they'll fix it. Can't see returning it because of one update bug.
Sent from Nexus 7 FHD from XDA Premium HD
I'm rocking the hell out of my OUYA, with the Play store installed, sdcard enabled, and controller support becoming the norm I plan to be playing mine for a loooong time. It's a much more elegant solution than a phone or tablet with hdmi out. Yeah the OUYA store has a crappy selection, but that is about the only knock against it I have. Your loss man.
player911 said:
If it did work, don't you think it might have just broke in the last update. They wouldn't include a USB port if they didn't want everyone to use USB HDDs. It broke, but they'll fix it. Can't see returning it because of one update bug.
Sent from Nexus 7 FHD from XDA Premium HD
Click to expand...
Click to collapse
It's not just one update bug--before this to get it to work took a lot of jumping through hoops. And who says they'll get to fixing it in a reasonable time frame? Look how long it took for them to fix the overscan bug, people were waiting three or four months with an OUYA that couldn't play most games.
Maybe if I'd at least gotten a response or a promise that they were working on it, I might stay, but the silence from OUYA has been very telling. Amazon already refunded my debit card, so I don't think I have a choice at this point, even if I found out there was an update this afternoon that fixed everything.
Tapatalk steals from their customers by forcing them to view ads in a paid app! - - sent from my MIRAGE KANG running Nook Color
bornagainpenguin said:
Well I differ slightly here. With exception of the USB bug, limited usability of the touchpad, and overscan issues (which AFAIK never effected me) I honestly thought the default launcher was pretty good.
Click to expand...
Click to collapse
The stock launcher is horrible. I didn't think it was bad until I tried out BAXY, now I know it is utter crap. The BAXY developers have made a better launcher in 2 weeks than OUYA did in a year.
And while I'm sure the community will be able to fix most of these, I feel that in doing so the OUYA stops being a game console and becomes an Android computer.
Click to expand...
Click to collapse
Thats already what it is. It is both.
Who says that I didn't like my OUYA? When it worked it was the most amazing thing in the world. I could have both games and my media all with the same device. I liked it so much that despite having intended it as an emulation\xbmc box I began buying games. Does that sound like someone who doesn't like their OUYA?
Click to expand...
Click to collapse
Who said you didn't like it? Let's see... *Reviews thread* Oh, I did. You returned it because something went buggy for you in an update that took place exactly one week ago. ONE WEEK. Hell, Sony borks an update on the PS3 a few times a year, and the latest one took what, 3 weeks for them to patch? I wonder how many PS3 owners returned their POS3's during that time period...
No, it doesn't sound like someone that didn't like their OUYA, it sounds like someone that is unrealistic and doesn't understand how dynamic the firmware and software is these days. In your opinion, they should have just seen there is a problem, clicked "FIX USB BUGS" on their SDK interface, and sent out an immediate update.
Right?
Not everyone has a NAS of that type. I do however have a 1TB WB USB drive formatted to NTFS, a 2TB Seagate USB drive also formatted to NTFS, and a 3TB Toshiba USB drive formatted to FAT32. Since the last update my OUYA likes none of them. Before the last few updates I was able to make use of all of them by powering off the OUYA, plugging them in and upon restarting doing a system reset (returning to factory defaults).
Click to expand...
Click to collapse
Yay?
Perhaps if that was why I'm returning the OUYA it would seem funny. Unfortunately for your strawman argument I am not returning the OUYA because it doesn't run alpha software without issues; I am returning my OUYA because it is missing basic functionality in the USB port and unable to mount USB drives. Amazon has listed as my reason for return "defective" hardware.
Click to expand...
Click to collapse
Strawman argument? What is this, 1856? I didn't say anything sounded funny either. I reviewed the Amazon page for the OUYA, and yes, it says...
Need more storage? No problem. Just plug in an external hard drive into the USB 2.0 port.
So I agree, that would be basic functionality since it was listed to be a feature on the device. Did they screw it up? It looks like for some, yes, they did. Do you want a quick fix that borks something else or do you want them to fix it right, along with some other things, and submit an update once a week instead of once every day or two?
Oh, and don't pretend that "Amazon has listed as my reason for return 'Defective' hardware". You listed it as that for your reason of return, I've returned enough to Amazon to know how it works. Even that reason would be wrong. Your hardware is fine, the software has a defect. For now.
I guess I should return mine too since my USB mouse/keyboard combo keeps logging on as controller one. Amazon will list this as "damaged in shipping"
RED ZMAN said:
The stock launcher is horrible. I didn't think it was bad until I tried out BAXY, now I know it is utter crap. The BAXY developers have made a better launcher in 2 weeks than OUYA did in a year.
Click to expand...
Click to collapse
I guess I'd have to try out BAXY for myself to 'get' the improvement. I stand by what I said for now though, based on my use of the current store it doesn't strike me as all that bad.
RED ZMAN said:
Who said you didn't like it? Let's see... *Reviews thread* Oh, I did. You returned it because something went buggy for you in an update that took place exactly one week ago. ONE WEEK. Hell, Sony borks an update on the PS3 a few times a year, and the latest one took what, 3 weeks for them to patch? I wonder how many PS3 owners returned their POS3's during that time period...
No, it doesn't sound like someone that didn't like their OUYA, it sounds like someone that is unrealistic and doesn't understand how dynamic the firmware and software is these days. In your opinion, they should have just seen there is a problem, clicked "FIX USB BUGS" on their SDK interface, and sent out an immediate update.
Right?
I reviewed the Amazon page for the OUYA, and yes, it says...
Need more storage? No problem. Just plug in an external hard drive into the USB 2.0 port.
So I agree, that would be basic functionality since it was listed to be a feature on the device. Did they screw it up? It looks like for some, yes, they did. Do you want a quick fix that borks something else or do you want them to fix it right, along with some other things, and submit an update once a week instead of once every day or two?
Click to expand...
Click to collapse
Ha-ha-ha....yeah, that's exactly what I wanted! The OUYA team needs to just press their magic doo-hickey in their super duper OUYA SDK and reenable large disks support, all the while serenading us with music from unicorn horns and rainbows coming from every television set! How did you know?
Only, sarcasm aside and all your attempts to make me out to be foolish to the contrary--yes, that is exactly what I do expect to see happen. I expect the OUYA team to fix what they broke. What I start to suspect is deliberate breakage.
Hear me out please. And help me to understand please how any other conclusion is a better one to fit the details...maybe you'd rather pretend the OUYA team is simply incompetent? Although honestly I'm not quite sure how that makes things better...
Let's look at the facts, shall we? All it takes to fix USB external hard drive detection is root installation of the Paragon app. That's all that needs to happen, then the external storage will work again. Will work without a need to do a system reset every time you plug in the drive or jump through other hoops. This is something I've been told over and over again and seen others told over and over again whenever the issue of large USB disks not mounting was brought up--just root and install Paragon and your troubles will be over. It's easy.
I've also seen mention of a script which could run which would make needed changes in vold.fstab (a bit more understanding of the system needed to accomplish but easy enough if you know what you're doing and can follow instructions.) Since not everyone is comfortable with editing system files the easy button is to simply use Paragon and this is why it gets recommended so often.
Meanwhile I sit here just amazed that an external application can do what the OUYA developers seemingly cannot do and will not discuss doing. Are we really supposed to believe the makers of the system are unable to fix so simple of a problem as this because it is so extremely complicated---booooooooo--be very very scared---booooooooo....and yet outsiders can program an app that can do it apparently without breaking down a sweat? Really? Maybe incompetence is looking to be a better rationale after all?
No, as I said before this whole thing stinks to high heaven and between the USB bug (which looks less and less like a bug every day that goes by without an official fix) and the overscan bug which if posts by people who suffer from it are to be believed is only a bandaid that did nothing to fix the actual problem, the locked bootloader, the lack of root, lack of openness, large numbers of people on kickstarter who still haven't gotten their units, DRM that makes you depend on OUYA being there to continue playing what you paid for, etc etc...it starts to look like a pattern. And with the lack of communication it's impossible to know if things are ever going to be different.
I'm not hopeful. I posted this thread in hopes of someone giving me a reason to find hope again, to decide to stick it out and expect things would get better and no one has. So tomorrow after work when I can finally have some time to head over to the UPS pick up while the store is still open I'll be taking the printout Amazon sent me and returning the OUYA to get my money back.
I've seen others also making this decision and posting about it too. Maybe if enough of us return our devices the number of people saying no sale and voting with their wallets will be enough to make the OUYA team wake up and fix things. If they're as incompetent as you seem to think they are, I'm not sure how much good it will do though....
--bornagainpenguin
I think most of the problem with not having root, which is the root of a lot of problems, is that the device is being made for more than the members on this forum and other developer communities.
The device needs to be user friendly to some degree. If they start making root a standard, than those who don't know otherwise will start bricking their consoles left, right and center
Sent from my Xperia S using xda premium
sasamifan said:
The device needs to be user friendly to some degree. If they start making root a standard, than those who don't know otherwise will start bricking their consoles left, right and center
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All OUYA would have had to do was made it accessible via easter egg, similar to how developer options are enabled now on most roms by tapping the build number. They could even have paid homage by making it be the Konami code that unlocked things.
It's not *that* hard and is what they promised.
Most of the user friendly issues could be resolved by having a working recovery that allowed backups to be created before messing with the system. Something like CWM....
Sent from my Nook HD+ using Tapatalk HD
bornagainpenguin said:
Well I differ slightly here. With exception of the USB bug, limited usability of the touchpad, and overscan issues (which AFAIK never effected me) I honestly thought the default launcher was pretty good.
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There's no accounting for taste. I'm glad it worked for you-- for me, it was a thoroughly unpleasant experience (probably made worse by the physical arrangement of the OUYA buttons on the controller, which for me are simply confusing). It just looked and felt very tacky to me, and seeing how paltry the native settings menus were before the system rolled over and coughed up the Android native Settings app made me feel like I was running someone's first theme.
bornagainpenguin said:
The Discover menu could have been cleaned up a bit, but for a new console with a limited repository of software, it was pretty good at showing off what was available. Some of the lists were a bit redundant, but that was understandable considering at this point we're all playing the same games. I would have expected the lists to diverge quite severely as newer games were added.
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For a storefront that ostensibly wants to highlight breakout titles as well as expose others, I found the display to be a fairly uninteresting grid that made it hard to see any given titles as standout. In their defense though, I was never really interested in the stock OUYA firmware.
bornagainpenguin said:
I would have liked to see a list for games which had been bought by percentages, a queued downloads section somewhere so you knew what was already selected for download and a way to see how much was in the pipe left to come and a place for all the games you'd purchased previously so you could add them back in to your library more easily once you started building it up. Would have even been a good idea to add a wishlist option so you could remember games you'd tried in the past but decided to buy at a later time for some reason. Otherwise the interface really didn't offend me all that much.
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Ditto.
bornagainpenguin said:
It was hardware bugs and usability issues that bothered me more than anything.
And while I'm sure the community will be able to fix most of these, I feel that in doing so the OUYA stops being a game console and becomes an Android computer.
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More or less yes, and if I could do it again I would definitely have opted for a different solution (probably one of the upgraded Google TV sets). Although I probably will enjoy messing with the OUYA later (not having a good TV at home makes this hard), I must confess that my interest in messing around with ROMs has been fading fast over the last few months (more or less coinciding with swapping out my Galaxy Nexus for a HTC One). I still primarily own and use Nexus to tinker, but for the TV? I kind of want to be a bit lazier there.
Anyway, as for what you were saying earlier, I doubt the bugs are out of deliberate malice but unintentional/unconscious priority bias. They're out to make money first over encouraging a dev community, which is understandable, but it means that any fixes and resources aren't going to go where we'd like. OUYA has had a sort of Jekyll/Hyde thing going for a while now-- is it a consumer product? A dev box? Both? It's harder than I think they realized to be both.
In the end I just couldn't do it. Subconsciously I guess I really didn't want to return my OUYA because I kept checking to see if there'd been any updates and putting off the return. It didn't help that I had to work overtime all week and kept missing the window where the drop off for UPS is. I finally got a hold of Amazon and cancelled the refund.
Nothing has changed, all of the issues I mentioned before still exist, but I just can't let go. If---a big gamble as far as I'm concerned---but IF the OUYA team do manage to pull themselves up from the tailspin they're currently in and fix the system so it'll do all that they promised us from the beginning, the OUYA has the potential to rule the family room. The truth is nothing else seems to be aiming for the same heights that the OUYA is. There are so many things they have right that it just frustrates me all the more when something doesn't work right.
And most of these things they keep getting wrong are things that are easily fixable! I think someone in the thread said that the launcher baxxy was banged out in two days? I see a fix for the USB problem was posted almost immediately on the OUYA developer forums in June. An app has been developed and posted that allows a one click root via a big button, just like we were promised... Like I said, frustrating.
But I'm in. For as long as the OUYA works, or can be made to work. For as long as there is a community who wants to keep going forward.
I apologize to anyone who thought I came off a troll, honestly I wasn't trying to be.
Sent from my Nook HD+ using Tapatalk HD
bornagainpenguin said:
In the end I just couldn't do it. Subconsciously I guess I really didn't want to return my OUYA because I kept checking to see if there'd been any updates and putting off the return. It didn't help that I had to work overtime all week and kept missing the window where the drop off for UPS is. I finally got a hold of Amazon and cancelled the refund.
Nothing has changed, all of the issues I mentioned before still exist, but I just can't let go. If---a big gamble as far as I'm concerned---but IF the OUYA team do manage to pull themselves up from the tailspin they're currently in and fix the system so it'll do all that they promised us from the beginning, the OUYA has the potential to rule the family room. The truth is nothing else seems to be aiming for the same heights that the OUYA is. There are so many things they have right that it just frustrates me all the more when something doesn't work right.
And most of these things they keep getting wrong are things that are easily fixable! I think someone in the thread said that the launcher baxxy was banged out in two days? I see a fix for the USB problem was posted almost immediately on the OUYA developer forums in June. An app has been developed and posted that allows a one click root via a big button, just like we were promised... Like I said, frustrating.
But I'm in. For as long as the OUYA works, or can be made to work. For as long as there is a community who wants to keep going forward.
I apologize to anyone who thought I came off a troll, honestly I wasn't trying to be.
Sent from my Nook HD+ using Tapatalk HD
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Trust me if you think OUYA have made a pigs ear of software you've never had a really bad Android box. I put up with the Minix Neo X5 for 6 months before binning it. That was a truly god awful pile of crap. I've done more with the OUYA in a month than I did in 6 with the Neo. Sure, it's not perfect... but it's on the right track.
RED ZMAN said:
That's a rather long post to tell us you just don't like your unit. Mine works fine. No problems with XBMC either. Playing across from my 4 terabyte home server with no issues.
BAXY Launcher as a replacement, live wallpapers, music and more. Kind of funny that you're returning yours because software that hasn't been released officially for it yet doesn't work right. That doesn't sound funny to you?
Blasted from my Samsung Galaxy SIII (CM10.1 Masta Mix).
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Would you rather he write a post saying "I dont like the ouya it isnt open and i want my money back." you know there are people who do post that way, be happy he detailed his experience.
danbst said:
Trust me if you think OUYA have made a pigs ear of software you've never had a really bad Android box. I put up with the Minix Neo X5 for 6 months before binning it. That was a truly god awful pile of crap. I've done more with the OUYA in a month than I did in 6 with the Neo. Sure, it's not perfect... but it's on the right track.
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Well my first Android was a Pandigital Novel, so.....
Yeah, I get what you mean though. I was looking through the competition while I was unable to get to the UPS drop off point and kept thinking to myself that even with the stuff that OUYA's gotten wrong, they're still so much further ahead of the curve than anyone else! But that's why it's so frustrating to see them missing this stuff and ignoring the requests of their customers to fix things already. I really don't think it's as hard as people are pretending it to be.
--bornagainpenguin
bornagainpenguin said:
I really don't think it's as hard as people are pretending it to be.
--bornagainpenguin
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Your absolutely right if you look in the lk bootloader source it's really easy to make a button to get into bootloader. Alot of the other issues would only take someone with the source code a day or less (per issue and some one who is familiar with it).
Asadullah said:
Your absolutely right if you look in the lk bootloader source it's really easy to make a button to get into bootloader. Alot of the other issues would only take someone with the source code a day or less (per issue and some one who is familiar with it).
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So you see what I mean and understand why I'm so skeptical when people keep making excuses for them?
Like I said over at Ouya Forums, it's a two line edit thereabouts. If it can be done by you or I in vold.fstab as a dirty hack, there's no reason why the OUYA team with their access to the source code can't fix it properly.
The only thing I can think is malicious interference or sheer incompetence to explain their reticence in fixing things.
Sent from my Nook HD+ using Tapatalk HD
I like my Ouya, and thank goodness they sent me a retail kit instead of a preorder kit. Maybe getting it really late is a blessing in disguise.
I agree with a lot of things said in this topic RE: the makers of this box. The hardware's fine (well mine was), but their customer service support is lacking. I haven't seen this much reputation damage since XBAWKS. (not XBone, XBAWKS).
If the dev community is not happy and abandons the thing... at least the controller is salvagable. Not as good as the X360 or PS3's, but decent and better than the unusual Wiichuck, more comfortable than a bluetooth clip gamepad, no proprietary connection protocols and no MAC address hacking needed.
RED ZMAN said:
That's a rather long post to tell us you just don't like your unit. Mine works fine. No problems with XBMC either. Playing across from my 4 terabyte home server with no issues.
BAXY Launcher as a replacement, live wallpapers, music and more. Kind of funny that you're returning yours because software that hasn't been released officially for it yet doesn't work right. That doesn't sound funny to you?
Blasted from my Samsung Galaxy SIII (CM10.1 Masta Mix).
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Click to collapse
RED ZMAN!!!!, how make work CIFS.ko modules in ouya
i need mount NAS server in my home and add this munt at startup.
regards
Ariel