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Hey guys, I just got my 8525 and was wondering is there is a way to tell if the phone has been water damaged? I see that on the battery, there is this little sticker that has red polka dots on a white background. I know usually red means water damaged but this one is polka dotted. Does this mean that the phone has been exposed to water?
no, thats just a warranty type seal.. if that seal is tampered they know you opened the battery.
To check for water damage, remove your battery and sim card. On the circuit board under the simcard you should see a small piece of felt type material. If thats not white then your phone could of been subject to water damage. I forgot if it turns blue or red when that pad gets wet, but it should be white.
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
cmgarcia said:
Yes, the red polka dot thing under the SIM means it was water damaged; I know because I just dropped mine in a cup of tea. Wish me luck, guys.
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Dropped mine in a mud puddle at work couple of weeks ago. Screen turned white buttons wouldn't work, even to turn it off. I pulled the battery right away and put it in the defrost on my dash for about 90 mins. when I started it up after the defrost treatment everything worked fine and I have had no problems with it.
Dead MDA?
I just dropped mine in a bucket of water.... I turned of took the battery out and let it dried for couple days....when i turn on...nothing...the screen is black.....no light....nothing..... Is there any way to repair this problem..... i hate to throw it away.....just got this phone about 6 months..... bought off from tigerdirect no warranty...... any help would be great appreciate...thanks
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
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I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
I thought the rice in a sealed bag would minimise the amount air in the bag and therefore the rice would draw the water out of the phone not the air. I have bought some desiccant from a photography shop as well but I am resisting temptation to turn on until at least Tuesday.
Toss3 said:
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
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agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
ephestione said:
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
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The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
testarossa said:
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
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...are there water indicating stickers on/inside the hd2? news to me!
Better yet, just googled around and water stickers should be white-ish pieces of paper that become (and stay) red-ish when wet... did you identify one inside the phone somewhere?
ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
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The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
eloeludumideeitursowfingwetoddid
ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Good advice thanks.
testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
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LOL, how did u managed that?! Its not a small thing to miss in your pocket
Hope everything will work fine in the end
Even if you manage to get it to turn on I would have thought water getting into the layers of the LCD screen would make it pretty much useless anyway?
ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
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Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
testarossa said:
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
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kilrah said:
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
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that's as much as I suspected as soon as I discovered the existence of "white water detection stickers that become red", and I noticed the white sticker on the top left screw... dam those cunning taiwanese!
Obviously it would have been very, very silly of me if, for test purposes, I would have intentionally got water on that round white sticker...
mine went for its first trip to the bar last night.
got a beer spilled on me and i somewhat remember freaking out cause the phone reset a bunch of times but this morning the hard keys wouldnt stop lighting up. now they have stopped and im back to business
ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Translation: LOL. You dumb idiot, you're so [email protected]*king retarded.
Not particularly pleasant or a helpful response, but funny nonetheless.
As far as OP is concerned. Rice in bag or outside of bag, I think you did a good thing by attempting to disassemble. Water damage gets NO LOVE from insurance/warranty and they would have just sent it back to you.
If you get water damage, the rice and drying method is true. But to ensure moisture free I disassemble phone to the guts and apply a high percentage alcohol, something that evaporates. Water can short a circut, but really it it the minerals and impurities left that usually are the culprit. I have gone as far as to give some circut boards a good soak and/or swab cleaning with 90%+ alcohol. Let dry for FIVE OR SIX DAYS (my standard) while fully disassembled and then reassemble.
What most people do is start using phone too early because stuff is still working okay. For the guy who said that he spilled beer on his phone and at first it was glitching but now it is okay, he is more than likely to experience some erroneous behavior from that phone in the future. Sometimes it takes just a couple weeks, sometimes months. But usually stupid stuff starts happening like random shutoff. No battery charge. Button functions becomming switched. Usually symptoms of a phone dried but not cured of moisture damage.
Good luck, check your pm.
How about house insurance. Do you have cover for electrical items on your house insurance? Might be able to claim acidental damage (also check you are covered for acidental cover too).
I used to work in support for pen tablets, wouldnt believe how many of these got used as umberalas when it rained. My tip used to be to stick it in the airing cupboard over night. Fixed quiet a few this way.
Good luck capt'n
testarossa said:
...and washed it ...
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hi, thats your biggest prob. because usealy washing means using washingpowder or similar. all these things are pretty good in, making new (unwanted) connections on your circucit board.
so normaly your first step has to be, to dip your device into distilled water, and clean it that way. then start drying it the way you have done already. another thing is the display of the hd2 that realy scares fluids of any kind. anyhow i wish good luck to you in recovering your device.
regards mad
Thanks for the tip Mad,
I did consider the distilled water wash off but when I recovered the device it didn't seem too wet. There was hardly any visible water under the battery or screen probably as it was in its case, which is quite a tight fit and fairly waterproof (besides the opening at the top). The water seemed mostly superficial although I'm taking every caution on the drying, I have even bought some desiccant from a photography shop. Hopefully putting this in a sealed container with the device may draw out any remaining water.
So I got some water into my HD2 and it's been sitting in rice and now silica gel for about 2 whole days now. Seems it's dried out around the circuitry (the screen doesn't flicker anymore and the touch screen is 100% functional). My problem is, I can see water under my screen. It is a pretty large amount of water under the screen as I can see discoloration (like water on paper sort of discoloration) and when I press the screen water bubbles move.
I'm relieved that the phone turns on and it functions 100% it's just there's so much water trapped under the screen.
Can anyone help me out and tell me how to disassemble just the screen so the water can get out? If that's too difficult, does anyone know how long it would take (ballpark estimate) for the water to come out. I'm paranoid because I think about a water bottle with a bit of water in it and that if it is sealed the water doesn't evaporate and just stays in there. Would that apply for my phone because it is sealed up? I mean the water got in there somehow so there must be some holes/gaps that will allow the water to evaporate out of (screen isn't foggy or anything though) but I'm afraid if the water stays in there too long it might do extra damage?
Sorry for this long novel, but any help or advice would be great. Thanks in advance.
a4_h23 said:
So I got some water into my HD2 and it's been sitting in rice and now silica gel for about 2 whole days now. Seems it's dried out around the circuitry (the screen doesn't flicker anymore and the touch screen is 100% functional). My problem is, I can see water under my screen. It is a pretty large amount of water under the screen as I can see discoloration (like water on paper sort of discoloration) and when I press the screen water bubbles move.
I'm relieved that the phone turns on and it functions 100% it's just there's so much water trapped under the screen.
Can anyone help me out and tell me how to disassemble just the screen so the water can get out? If that's too difficult, does anyone know how long it would take (ballpark estimate) for the water to come out. I'm paranoid because I think about a water bottle with a bit of water in it and that if it is sealed the water doesn't evaporate and just stays in there. Would that apply for my phone because it is sealed up? I mean the water got in there somehow so there must be some holes/gaps that will allow the water to evaporate out of (screen isn't foggy or anything though) but I'm afraid if the water stays in there too long it might do extra damage?
Sorry for this long novel, but any help or advice would be great. Thanks in advance.
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HERE is a video to disassemble the HD 2 Hope it helps. I just found the video so please be carefull
zelendel said:
HERE is a video to disassemble the HD 2 Hope it helps. I just found the video so please be carefull
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Yeah I saw that too. Thing is, I'm terrified to try. That and I lack the tools to do so and even if I were to buy the tools, I have yet to find a video on how to just do the screen as I don't want to take the whole phone apart. It looks as if you might have to take the whole thing apart, but I was hoping there was an easier way to remove the screen
a4_h23 said:
Yeah I saw that too. Thing is, I'm terrified to try. That and I lack the tools to do so and even if I were to buy the tools, I have yet to find a video on how to just do the screen as I don't want to take the whole phone apart. It looks as if you might have to take the whole thing apart, but I was hoping there was an easier way to remove the screen
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From what I saw on the video I dont think you can just remove the screen. I have not gotten the nerve up to do it myself either
On a side note, leaving the phone horizontel in the silica gel/rice for about 3 days may work also. Did on an old sansa mp3 player of mine. Let gravity help?
rickyzone said:
On a side note, leaving the phone horizontel in the silica gel/rice for about 3 days may work also. Did on an old sansa mp3 player of mine. Let gravity help?
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Do you mean like on its side? I didnt think of that... Its been flat on its back. Great advice! Thanks! Ill check back in 4 days to update.
Hopefully you haven't taken it apart yet. I got water under my screen too (from installing a knockoff brand of an invisible shield) had the discoloration.etc and so I put it in a container of rice for about a week. after 99% of it had gone away I stuck it under a lamp for an hour (make sure to not put it too close so you don't melt anything) and now it looks and runs just fine. Plus this way my warranty isn't void still (sticker on the back is white.etc)
Ahanix said:
Hopefully you haven't taken it apart yet. I got water under my screen too (from installing a knockoff brand of an invisible shield) had the discoloration.etc and so I put it in a container of rice for about a week. after 99% of it had gone away I stuck it under a lamp for an hour (make sure to not put it too close so you don't melt anything) and now it looks and runs just fine. Plus this way my warranty isn't void still (sticker on the back is white.etc)
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That's really great news. I wouldn't dare to take it apart. I was hoping to hear from someone who has had the same thing happen before and have had good results. So about a week then would be a good time to leave it. It has been sitting in silica gel for about 3 days now (and rice before that for a day) so I'm gonna check up on it in two or three days. Was it a lot of water under your screen? Cuz mine looks like a lot.
My indicator actually showed water damage but I bleached it back to white lol (hell I don't have insurance nor will I be turning it in to T-Mobile anyhow) because the red is ugly. Anyway thanks for stopping by to let me know, it feels really good for me now because I've been worried sick for these past few days!
Hello (Sorry for my english), I have similar problem. Today I try place screen protector via wet method and now I have display full of water and my hd2 is in the box of rice.
For all that hd2 is fully functional. I hope it will be not very long procedure.
ameron said:
Hello (Sorry for my english), I have similar problem. Today I try place screen protector via wet method and now I have display full of water and my hd2 is in the box of rice.
For all that hd2 is fully functional. I hope it will be not very long procedure.
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It took mine about a week to dry out about 95%. Hopefully yours turned out/will turn out alright too.
My new less than a month old EVO just took a crash into some water. I took the battery out immediately, of course, and have it sitting in some rice. The battery water damage indicator looks to have been activated (the stripes are no longer red/white, can see the red stripes but the entire sticker is now pink). I have looked for an indicator on the phone itself, but don't see one anywhere. Oddly enough, the battery really wasn't wet when I took it out, so it's possible that I was able to save too much water from getting into it by getting it out and drying it out quickly. Do I actually need to take the phone apart to see the indicator? If not, where would one be? Nothing obvious just by looking at the phone.
The problem I have is I plan on sending it back to LetsTalk, as I just don't really care for the phone. It's too big for my liking. One of those Try before you truly buy things.
From the teardown photos it looks like there is on on the main PCB near the USB connector.
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/2
Just because the phone took a bath does not necessarily mean it's done for good.... last time one of my phones took the plunge I immediately removed backing and battery and threw it all in a Snap Ware container of rice. Over a 24 hour period all of the mostuire was pulled out and it worked just fine.
I have also been told that submerging a wet phone into rubbing alcohol (after separating the battery!) Pushed all of the water out and then alcohol evaporates off. I have not tried this but it makes sense
Good luck
sent from my HTC Evo 4G rooted with unrEvoked, running the latest CM7 nightly build.
If you have a vacuum sealer you can wrap your phone in paper towels and put it in a bag and vacuum seal it overnight. My dad dropped his phone in a bucket of water and quickly pulled the battery out. After he let it sit over night he put the battery back in and turned it on, it had water trapped under the screen so we sealed it and it even pulled out some dirt from the buttons.
Thanks everyone for the info so far! I guess the big question is, do the online resellers actually take the phone apart to check for water damage if someone is returning their phone within the 30 day period? I'm so mad at myself for allowing it to happen!
If the phone turns on this evening after 24 hours and shows no damage, Going to grab a new battery, and send the bad boy back to them in hopes that they don't actually remove the screws and all to check the inside indicator. There is no visible water damage indicator at all on the phone itself, so by the pictures posted in the ifixit, is under everything.
^^Hey i've been in your shoes before.^^ Not with the evo tho....but look at it like this if you can see the indicator turning pink so can they!!!! Once "they" = sprint see the indicator changed your warranty & eveything is void. I dont think they're gonna take it but hopefully for you they'll overlook it.
Good luck bro!!!
You may be able to buy a water sticker on ebay
I actually very recently dropped my Evo in some water though it was in an Ottorbox Commuter case. Pulled it out quickly, took off the case, pulled apart the phone. Let it sit overnight as was and then put it back together. Nothing wrong with it so far.
Hello all,
Quick question, got my new S8 unlocked from bestbuy yesterday and have been testing the phone for issues, redtint, bluetooth wifi etc. Tested the waterproofness in my sink with no soap, no high pressure or anything and i notice after i dried the phone off there was a bit of water oozing from around the rear camera cutout. After i dried off the phone i shook it to help water out of the ports and thats when i noticed some water oozing from around the cutout. Not behind the glass. The phone works fine and so does the camera.
I just want to make sure this is normal for this phone. Obviously the speaker/charge port/head phone jack fill with water and dry out. Hoping someone can tell me if their phone does the same thing?
I came from the S5 which has a worse water rating and i did nothing different then i have been doing for the last 3 years on a monthly biases to my S5. And i wanted to test waterproofness quick in case this phone had bad seals!!!
Thanks
dpelletier said:
Hoping someone can tell me if their phone does the same thing?
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Can't tell you, i'm not brave enough to test the phone like that. The phone is water resistant, not waterproof.
The same thing happend with my Samsung Galaxy s8 after I got it wet. There was a little bit of water oozing out from around the camera cutout, and I also did not observe any issues after that. I think its just water getting trapped under and/or around the metal ring. I've seen it happen a couple of times, and I am sure that if there was an opportunity for water to get inside the housing then it would have done so by now. I would still be careful, as the phone is only water resistant.