Turned on my TF today, changed it's orientation and it crashed.
So I tried to reboot, but when I boot it up, it gives me a crackling noise that lasts maybe 1 second. I see the Asus EEE screen, but it doesn't go past that.
I boot into Recovery and tried to wipe, it wouldn't wipe. So I tried to restore, it froze midway while restoring data.
Not sure what I can do... and it's a few days AFTER the "no questions asked" period for a refund or exchange!
Any ideas?
Edit: Attempted to wipe again and it worked. Reflashed the ROM and all is well now.
Not sure what the initial cause was, but seemed pretty serious. Hopefully it won't return.
I've had alot of problems with mine lately..
it will not "hard reboot" or whatever its called. If i hold the button down for 10 secs its just restarts, i dont get the option to wait 30 secs and start it again.
Yesterday every program started crashing on it.. If i just touched a button the app would crash, even system.android.whatever was crashing.
So i ended up doing a factory reset.
Today, after ONLY installing honeycomb approved apps wich i tought was the reason for the crash yesterday it locked up in the browser when i asked it to go to google.com. I tried to reboot it with the 10 second hold in but it just restarted automaticly. Got stuck on the loadscreen, just the asus logo flickering.
I entered the bootloader and somehow managed to press "delete user data" wich semed to be another way to "factory reset"
Im seriously considering to RMA it, but i guess ill just get the same **** back.
Any others struggeling like this???
Related
Ive read other threads about this but non seem to address how to fix this issue if you cant even get into your phone. As soon as I unlock my phone I get this message, I cant get to the settings, contacts, or anything? Is their a mode I can boot in besides doing a factory reset? Any ideas will be helpful.
This happened last night after I got off the phone with my girl, I remember she hung up, but I didnt, meaning I didnt press the hang up button, but the call seem to have disconnected. I go to bed, a little while later I go to look at my phone and notice that its on the Dell logo screen you see when it boots up? So I took the battery out, since I didnt feel like getting up and turning on the lights, I left the battery out over night; get up this morning, put the battery back in and bam, I get this message.
Geeksta, I had to do aa factory reset to clear it up. Still never read anywhere what causethat intermitted annoying message loop to begin with. My guess is some android process got changed and it require updating the os or factory reset to get it restored. Are you on the latest version or do you have a pending android update?
how can i make a backup before i do a factory reset. I cannot go in my dell, so i hav to make a backup from the pc?
The process android.process.acore has stopped unexpectedly, this always jumps up the screen before i can do anything.
anyone an idea?..phone is not workable at the moment.
Last official rom.
Are you able to get into Streakmod Recovery & do a nandroid backup?
Sent from White SuperStreak using XDA Premium
My Asus Transformer wont stop rebooting and when I turn it off, it takes me countless times to hit the power on/off button to turn it on, then it just randomly reboots every time I am connected to the internet. I have not rooted my device nor have I done anything to affect its stock state, any help at all would be much appreciated!!
I always have to hold my power button for a few second to boot it from a completely off state... Are you doing that? Or just quick pressing it?
As for the rebooting issue, since you are completely stock with out root, then I would start by uninstalling any recent apps. maybe if you remember what new apps were installed around the time the issues began... I would start there. otherwise, factory reset and see if that helps... Beyond that, i'm not sure what you can do with a stock non rooted device. good luck
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I have managed to do a factory reset, and no apps were present, yet still when I went to the browser it rebooted and now I am struggling to turn it on, after the first lock screen, it reboots again. Yes, I am also holding the power button untill the screen glows. Thanks for the quick reply!
If a factory reset does not fix it, then back up any important data and get on the phone with asus to do a warranty repair (assuming you are past the return date from where you bought it)
I have returned the device and am getting a new one in a few hours. I hve done some research and i understood that the new firmware update does that to the transformer 101. Can anyone confirm that? Or am I safe to update the new device which i will recive? Thanks!
64GB OnePlus Two running OxygenOS.
Backstory of the last time this happened:
A while back, I was on Snapchat when all the sudden my phone just froze. Didn't think it was anything special since it does that not too infrequently, but then the screen went black. Again, wasn't too concerned because it has done that before as well.
It began to reboot as normal, but right when it got to the final stage of the boot animation it froze and rebooted. This time it stopped toward the beginning the the animation and rebooted. On the third boot attempt, it showed the "optimizing apps" message like the Dalvik cache had been wiped. Again, up to this point it was nothing new (I had crazy problems with the latest OxygenOS before I rolled back to 2.2.0) so I wasn't horribly concerned.
But at about 120/160 optimized, it froze on that screen and crashed. And that's where I am right now. No matter how long I hold down any combination of buttons, the screen will not come on and it fails to otherwise respond, with two exceptions.
I tried the hard brick recovery method, but no amount of holding volume up would get it to show up in device manager.
When I went to bed last night I decided to give it one last shot. Held down the power button for a sec, and it vibrated and then powered on. Went through the whole "optimizing apps" routine and started up just fine. It was reallllly sluggish and laggy for a few minutes but now seems to work fine. Only thing I can guess is leaving it plugged in for a few hours had some effect. Oddly enough, it was at 98% to start and was plugged in doing nothing (that I could tell) for a few hours, but only showed 86% when it booted.
Well, it happened again. When it happened the last time, I rolled back from OxygenOS 2.2.1 to 2.2.0 since that seemed to be the only change I had made recently. I'd left it stock till now, but I decided I wanted root and Xposed so I flashed TWRP 3.0.2, SuperSU 3.65, and Xposed. When it rebooted after this, it froze during boot and shut off. Now it won't do anything. Holding volume up won't make it show up in device manager on my computer for the hard brick recovery, and leaving it plugged in for ~20 hours didn't help either.
Please help! I'm an extremely busy engineering student and finals are just about a week away followed by flying home. I really need to fix this ASAP.
Okay, I remembered that my phone sometimes reboots when it's dropped/set down sharply, so I rapped it a few good ones on the desk. And it booted. I'm thinking there's a loose connection inside? Should I RMA it?
Guess I spoke too soon. Froze and crashed again while booting.
Hey guys, I have had my Note 4 for about 3 years now and it has never done me wrong. However, things have taken a turn for the worse... I started noticing a few days ago that it was slowing down on me, I mean, really slowing down. Big lag times when it comes to swiping to open the screen, or changing between apps, and the occasional self-shut down when the battery got down to about 15-20%. I had been putting off doing a self-update for a while, and when I finally had time to do one tonight, in hopes of cleaning it up, it is now lying on its death bed
I do not think the update ever finished (my phone is not rooted) but I was desperate enough to even do a factory reset and that has not fixed the issue.
Here are the symptoms:
As I go to boot the phone, I get past the Samsung Note logo and it looks like it is about to load properly, but then I get a popup that says "Unfortunately, the process com.android.phone has stopped" I hit ok and it keeps popping up again. I can't bypass it.. Then after I get passed that for a split second, another popup comes up that says "unfortunately system UI has stopped" It prevents me from getting to the home screen, in fact the screen behind it is black.
I have tried the following:
Clearing the cache partition from the recovery screen
I have done numerous hard restarts
I have gone through with a factory restart
That is where I have left off, and lost most hope, was with the factory restart. Now when I turn it on, I get past the logos and I can see in the background the page you would get as if it was a brand new phone (it says "Welcome! Preparing you device for first time use.." etc. But I can't do anything about it because I am still getting the same two popups that prevent me from doing absolutely everything!!!)
I have read about this happening and people seem to be able to fix this by accessing certain app setting and either resetting them, or clearing their cache. However, that is not an option for me because I can't get that far. I think something must have went wrong during the update...
Please help with any advice you can think of. I have been putting off rooting this phone pretty much because I was afraid of royally f****** it up, but at this point I am willing to try anything.
Thanks,
Eric
Hey guys, does anyone have any suggestions for my issue?? I am about to go out and buy a new phone, I have no idea what I can do to fix this. I have rooted it using Odin, but the popups are still occurring. I can't get the popups to stop, and they are preventing me from doing absolutely everything.
Is there anyway I can get it to go back to complete scratch? Again, I have done a factory reset, cleared the cache, rooted using Odin. I have done everything I can think of/what I have read I can do. I am willing to try anything at this point.
UPDATE: At this point my phone is on, and the only error message/popup I am getting is "Unfortunately, System UI has stopped." Behind that popup is a blank, black screen. The only option I have is to click ok, and the screen remains black.
Temporary solution that might work- Try logging in safe mode: Switch off the phone. Power it on and as soon as Samsung logo appears, release the power button and press and hold the volume down button. Release button when you see Safe Mode on the lower left corner of the screen. Try uninstalling all user apps in safe mode. To get back to the normal mode you can drag down from notification and disable safe mode.
You could also download the latest software for your model from samfirm and flash it via odin after factory reset. Could be a permanent solution.
why you just flash last frimware from sammobile,it will solve all your problems
SOLVED!!!
Alright guys, I was able to solve my problem, all thanks to this thread:
https://forum.xda-developers.com/note-4-sprint/general/stock-tar-odin-flashable-t3250864
I had already tried flashing a fresh stock rom, but to no prevail. I saw this thread and thought, hey why not give it a shot, and bingo! After downloading the .tar file for marshmellow and launching it through odin, she was good as new! So if anyone seems to have a problem with the system ui or the process phone.android popup, I suggest that thread.
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
SinisterDev said:
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
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Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
mtm1401 said:
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
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Dang... So it does appear to be an issue experienced on both Exynos and Snapdragon variants. I wonder if there is or will be a fix for this. I've been asking around and haven't gotten many responses about this problem at all. I'm concerned because it seems to be getting worse than when I first got the phone.
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
macmanui said:
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
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Mine does the same. Unlocked bought directly from Samsung. I don't reboot the phone very often so it doesn't bother me that much.