Database Users

Phone crash after battery died!!

my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..

Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje

Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?

everything was stock on mine, no root.......maybe thats why i could recover it??!!

Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.

I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.

Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions

That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!

I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1

Phone won't stop vibrating...

Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.

I have had this issue on both at&t and t-mobile firmwares, but only while rooted.
Best thing to do is to re-flash the stock firmware again(or go to a different firmware if you'd like) but this is the reason I'm currently avoiding root. It soft bricks about a month in and is an easy fix but its annoying.

Was wondering about that too (flashing the stock firmware). But, will it wipe everything I had on there? Will any of my txt msg's and photo's or summat be lost to the ether?
Stupid question, I know, but had to be asked.
Thinking about flashing stock firmware and rooting agin for the sake of being able to do it again lol.

Well, if you flash stock, it does factory reset. That's why I have backups lol all I have to do is log into my Google account and everything is there.

buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
Did you have security log or security update disabled as that updates and causes weird after affects.

buntobo said:
Posting here to see if more exposure would help.
Was wondering if anyone has run into this problem?
The phone was fine, rooted and everything, for a month give or take. Then all of a sudden, today, it started acting weird.
It was fine in the morning and everything, was able to use wifi, check emails, and stuff.
Then BAM, I tried to make a call, it didn't go through for the first 20 seconds or so. Then connected and a message kept popping up saying Phone is stopped or something during and after the call.
So, I restarted the phone. It restarted fine and everything, got past the 2 Samsung screens. Then hit the T-Mobile screen. and has been stuck on the T-Mobile screen for ~30 minutes now and just keeps vibrating.
It's getting quite hot, both front and back.
Any advice? Stupid Samsung making this a closed system so can't pull out the battery.
Can't even turn the phone off, only able to get to Download screen.
Weird problem.
Is there any way to pull the data and stuff off the phone at this point?
I'm thinking of going the factory reset route and do that to see what happens and see if it will fix the problem. It would probably not retain root am I correct and I would have to re-root again?
I could get into download mode and recovery fine.
Click to expand...
Click to collapse
These two threads describe exactly your issue and solution - http://forum.xda-developers.com/verizon-s7-edge/help/g930t-updates-unroots-overnight-t3426636 and http://forum.xda-developers.com/tmobile-s7-edge/help/rooted-weeks-rebooted-stuck-t-mobile-t3425814
I had the same problem, twice I had a rooted device totally lock up and had to re-do everything. But after disabling the security updates as advised, I'm currently going on two months without a problem.
Hope this helps!

Galaxy S5 Reboot loop

Hi all,
My galaxy s5 is stuck in a reboot loop. It started doing this today around 12:18pm and I can't get it to stay on long enough to back up my data. I took it to AT&T and they basically did nothing but tried a different battery and booted into safe mode. Neither of those options worked. I took it to best buy and the tech installed the latest updated and flashed the ROM (I believe). Still didnt work. She believed the issue was with the battery but didnt have any new ones there to test so I went to batteries plus and tested a brand new battery, still is rebooting. I am home now and just wiped the cache in recovery mode, still not working. Is there anyway at all I can get this phone to turn on long enough to backup my data? Any other commands I can try to clear whatever is causing this? I was not using my phone when this happened. It died at 15% which I didnt make too big a deal of because I know the battery has been weakening, but when I charged it up for a bit then turned it on, this problem started. When I turned it on, I had a text message coming through and then it restarted. As I was able to get it on for a bit that same text kept coming in over and over again so I thought maybe something with the messaging app and I disabled that all together but the problem remains. I hope someone can help me out here. Thank you.

SOLVED: Samsung Galaxy S5 Reboot Loop
I figured out a workaround and I take full credit because this creative solution was no where to be found on the internet nor did AT&T, Samsung or Best Buy offer any other alternatives aside from wiping the device. This is what I did:
I booted back into Recovery mode and looked through the logs for any indication of what was happening. My assumption was that it was a driver error and so scrolling through the logs I saw an error that said something like fail psy battery. I immediately think maybe its the drivers for power so I thought I'd see how it would respond if I put it in Ultra Power save mode. Thankfully the phone stayed on just long enough for me to put it ultra power save which did work. The phone stopped the reboot cycle it was stuck in but I still was not able to back anything up since the Ultra power save disabled the USB drivers and port. I let it charge up overnight in ultra power save and said I would try regular power save mode in the morning to see if that would also work but this time allow me mass storage access. Well, that worked! I put it in power save and I am backing everything up now as I type. I've got all my pics and now just letting samsung switch do its thing to perform full backup. YAY! I WIN! Hopefully this helps someone else that may have this problem and have tried everything else that is recommended for solving this issue.
-Natasha
Chicago, South side born and raised

Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?

I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Aimara said:
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
Click to expand...
Click to collapse

samsungGs5 said:
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Click to expand...
Click to collapse
which os phone on ? lop or MM ?

Trusty Note 4 Booting Issue!!

Hey guys, I have had my Note 4 for about 3 years now and it has never done me wrong. However, things have taken a turn for the worse... I started noticing a few days ago that it was slowing down on me, I mean, really slowing down. Big lag times when it comes to swiping to open the screen, or changing between apps, and the occasional self-shut down when the battery got down to about 15-20%. I had been putting off doing a self-update for a while, and when I finally had time to do one tonight, in hopes of cleaning it up, it is now lying on its death bed
I do not think the update ever finished (my phone is not rooted) but I was desperate enough to even do a factory reset and that has not fixed the issue.
Here are the symptoms:
As I go to boot the phone, I get past the Samsung Note logo and it looks like it is about to load properly, but then I get a popup that says "Unfortunately, the process com.android.phone has stopped" I hit ok and it keeps popping up again. I can't bypass it.. Then after I get passed that for a split second, another popup comes up that says "unfortunately system UI has stopped" It prevents me from getting to the home screen, in fact the screen behind it is black.
I have tried the following:
Clearing the cache partition from the recovery screen
I have done numerous hard restarts
I have gone through with a factory restart
That is where I have left off, and lost most hope, was with the factory restart. Now when I turn it on, I get past the logos and I can see in the background the page you would get as if it was a brand new phone (it says "Welcome! Preparing you device for first time use.." etc. But I can't do anything about it because I am still getting the same two popups that prevent me from doing absolutely everything!!!)
I have read about this happening and people seem to be able to fix this by accessing certain app setting and either resetting them, or clearing their cache. However, that is not an option for me because I can't get that far. I think something must have went wrong during the update...
Please help with any advice you can think of. I have been putting off rooting this phone pretty much because I was afraid of royally f****** it up, but at this point I am willing to try anything.
Thanks,
Eric

Hey guys, does anyone have any suggestions for my issue?? I am about to go out and buy a new phone, I have no idea what I can do to fix this. I have rooted it using Odin, but the popups are still occurring. I can't get the popups to stop, and they are preventing me from doing absolutely everything.
Is there anyway I can get it to go back to complete scratch? Again, I have done a factory reset, cleared the cache, rooted using Odin. I have done everything I can think of/what I have read I can do. I am willing to try anything at this point.
UPDATE: At this point my phone is on, and the only error message/popup I am getting is "Unfortunately, System UI has stopped." Behind that popup is a blank, black screen. The only option I have is to click ok, and the screen remains black.

Temporary solution that might work- Try logging in safe mode: Switch off the phone. Power it on and as soon as Samsung logo appears, release the power button and press and hold the volume down button. Release button when you see Safe Mode on the lower left corner of the screen. Try uninstalling all user apps in safe mode. To get back to the normal mode you can drag down from notification and disable safe mode.
You could also download the latest software for your model from samfirm and flash it via odin after factory reset. Could be a permanent solution.

why you just flash last frimware from sammobile,it will solve all your problems

SOLVED!!!
Alright guys, I was able to solve my problem, all thanks to this thread:
https://forum.xda-developers.com/note-4-sprint/general/stock-tar-odin-flashable-t3250864
I had already tried flashing a fresh stock rom, but to no prevail. I saw this thread and thought, hey why not give it a shot, and bingo! After downloading the .tar file for marshmellow and launching it through odin, she was good as new! So if anyone seems to have a problem with the system ui or the process phone.android popup, I suggest that thread.

Strange instances of multiple reboots!

This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.

SinisterDev said:
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
Click to expand...
Click to collapse
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!

mtm1401 said:
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
Click to expand...
Click to collapse
Dang... So it does appear to be an issue experienced on both Exynos and Snapdragon variants. I wonder if there is or will be a fix for this. I've been asking around and haven't gotten many responses about this problem at all. I'm concerned because it seems to be getting worse than when I first got the phone.

I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.

macmanui said:
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
Click to expand...
Click to collapse
Mine does the same. Unlocked bought directly from Samsung. I don't reboot the phone very often so it doesn't bother me that much.