So long rooted evo4g - EVO 4G General

So my car charger stopped charging my phone unless I wiggled it around a little. So today I tried charging my phone and no go. Took it in to sprint and they told me I needed a new phone. So I'm getting a refurb from asurian.. So I'm pretty positive I'm gonna get a 2.3 evo. So goodbye root for now atleast

notown775 said:
So my car charger stopped charging my phone unless I wiggled it around a little. So today I tried charging my phone and no go. Took it in to sprint and they told me I needed a new phone. So I'm getting a refurb from asurian.. So I'm pretty positive I'm gonna get a 2.3 evo. So goodbye root for now atleast
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Click to collapse
Only if u have them activate it if u do it itself it should be 2.2 both mine where within the last week
Sent from my PC36100 using XDA Premium App

A buddy of mine just got his phone from them today and it was brand new and was still 2.2, so have faith. Apparently he only waited a day as well!
Sent from my PC36100 using XDA Premium App

They will not be 2.3 unless they were made or remanufactured after June 5th. I think u will still be able to get one with 2.2 but it will be close. I got my new one yesterday and it was remaned on 5/31 so it looks like u have about 10 days from reman to the time u receive it. Just be careful because they may try to update it in store before u get it even if u ask them not to.

are u paying the deductible?

No deductible .. the usb port separated from the motherboard
sent from Jebus's butt!

$35 for Repair???
I had the same issue with the usb port. Called sprint and they said i would be charged $35 for having the phone checked. Took the phone to Repair store, got a replacement phone and no one mentioned anyting about $35 fee.
It hasn't been a year since i got the phone, maybe this is why.

I had the same exact thing with the micro usb port failing in mine and they mailed me a replacement by next day, it was loaded with 2.3. This was on June 10th when I got it mine. Bonus though: Hardware version 004 =)

you could have a new usb port put on the motherboard
contact this guy http://myworld.ebay.com/phone-guy
I think he can fix those
after that happened to my first evo.. I got several extended batteries. I never use the usb. I carry spare batteries.
got them from this guy http://stores.ebay.com/tuttoit?_rdc=1

There are going to send you a piece of **** phone. I argued with them and ended up getting a new phone. They will tell you that they can't guarantee a new phone. But that's bs. Request a new phone.
Sent from my PC36100 using XDA Premium App

my brother took the ota and then decided that he didnt like it. after talking to the sprint store they told him that if he brought the phone in, they would put it back to 2.2. so you may try that

got my evo.. 2.2 stock.. rooted it 10mins after I got it. HW004 .. and Epson screen.. I am loving it .. I do miss my launch day EVO4G. o well

ak074 said:
my brother took the ota and then decided that he didnt like it. after talking to the sprint store they told him that if he brought the phone in, they would put it back to 2.2. so you may try that
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Click to collapse
I was unaware Sprint would do that for people. I wonder how much convincing it would take to get them to do it. If I got a phone with the new OTA I'd be right down there giving them a zillion reasons as to why I must get Froyo back. (there are a lot of legitimate reasons)

Related

Yellow Tinted Replacement Hero

Ok I got my replacement hero today. Sprint overnight shipped it (impressed). After I activated it I immediately rooted and flashed my favorite rom. Phone is running great until I notice that the screen has a dingy yellow tint to it! I called sprint and had them document the issue. I am now going to return to stock 1.5 and walk my butt into the Sprint store and ask for another replacement. Anyone else have this issue?
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I'm using a refurb from about 2 months ago and no issues here at all.
It's probebly just a fluke, I wouldn't worry.
sandboxlove said:
sounds to me like the previous owner was a smoker...
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?! wtf lol what was he smoking cubans in a box?? that would be ridiculous! lol
sandboxlove said:
p.s. i really like your sn, thatdudepoops. people should be MUCH more open with perfectly normal body functions. im thinking of changing my sn to "sandboxpoop"
you know, the little seagull turds you find in the sand. my sister ate one once.
Click to expand...
Click to collapse
well hopefully not TOO open haha giggidy
LOL and wow thats awesome, she ate ur poo lol i wish i had those bragging rights
Lol. You guys are funny. But the great thing about this situation is that now they are going to replace my replacement in which building my case stronger for them to just switch me to an evo haha (only in my dreams).
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rejectedkid said:
Lol. You guys are funny. But the great thing about this situation is that now they are going to replace my replacement in which building my case stronger for them to just switch me to an evo haha (only in my dreams).
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Click to expand...
Click to collapse
hey if u come up there and complain enough they might! my brother had like a $200 phone i want to say it was a palm, but he went thru like 4 phones, they upgraded him to there most expensive phone (which was the htc uhh...with winmo) he had 4 upgrades over a year for free cus sprint couldnt give him a solid phone they didnt **** up!
rejectedkid said:
Ok I got my replacement hero today. Sprint overnight shipped it (impressed). After I activated it I immediately rooted and flashed my favorite rom. Phone is running great until I notice that the screen has a dingy yellow tint to it! I called sprint and had them document the issue. I am now going to return to stock 1.5 and walk my butt into the Sprint store and ask for another replacement. Anyone else have this issue?
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Click to expand...
Click to collapse
demand a new phone, not another used one. i find it bull**** that sprint gives us refurbs anyways.
demand a new phone, not another used one. i find it bull**** that sprint gives us refurbs anyways.
Click to expand...
Click to collapse
Yea I think I will.
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rejectedkid said:
Yea I think I will.
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Click to collapse
it works trust me, just don't let them give you any mumbo jumbo bull**** talk.
Well I took my phone to sprint, they also noticed the yellow tint. They replaced it on the spot. So now I have my third hero everythings great until 3 hours what do I see? DUST UNDER THE SCREEN! You can never win I guess. I suppose I will give it a few weeks then call sprint and demand a different phone (evo)
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Sent from my HERO200
sandboxlove said:
i guess i should PROBABLY say something ontopic haha. i definatly wouldnt let sprint jerk me around, i remember they gave me a hard time about switching from the moment to the hero, WITHIN MY 30 DAYS! oh man did i bust a nut.
Click to expand...
Click to collapse
Most people i know don't use the phrase "bust a nut" to mean QUITE what you seem to. In fact, in my state, if you walked in to the sprint store and "busted a nut" all over the place, they would take you to jail (as opposed to giving you a new phone). They may even make you purchase any phones that receive...um....collateral damage?....from your nut-busting.
WOAH WOAH WOAH! I did NOT revive this corpse! I just commented on it's attire. The poster above me brought this one back from the dead.
Yep it was me lol.. I was updating my situation. My bad
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Sent from my HERO200
No need to apologize! Glad it all worked out for you! I've got terrible dust, but I don't want to return to stock to get it fixed. Silly ain't I?
well just bought ma hero 2 months ago from bestbuy and guess wath my phone was self ressetting well unrooted and back to stock 30 min later phone still self resseted and screen went black i could here sound but no visual..than like 2 hrs phone just died today i went to sprint repair center thinking am getting a replacement (new)phone since mine was just 2 months old guess wath..
technician tells me usb port is bad and they need to replace with refurbi got pissed but they managed to convince me to take refurb after activation i noticed phone is all acratched up and the power button dont work most of the time,,i tell the mananger he tells me he will order a new refurb for saturday i tellem hell no another refurb no..he says waths wrong with a refurb i say this is wath wrong with a refurb,,,he laughed and said is either a refurb or nothing use these phone as a loaner and wait for saturday for ur refurb..so here i am waiting for sat for ma refurb i made like 6 call techs,supervisors,cancel my servive representatives and they said its card policy after 30days ull get refurb no matter wath..
any ideas am just pissed//
Act like the ETF is no big deal, and ask for the cancelation papers. Theyll fold.
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i tried that over the phone and they said when do u want ur service terminated and will send u the bill....i havent tried the store but wath about if they bring out the cancellation papers and wath do i do i just renewed 3 lines 2 months ago???
In person theyre likely to back down, especially if you have a high bill.
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well just bought ma hero 2 months ago from bestbuy and guess wath my phone was self ressetting well unrooted and back to stock 30 min later phone still self resseted and screen went black i could here sound but no visual..than like 2 hrs phone just died today i went to sprint repair center thinking am getting a replacement (new)phone since mine was just 2 months old guess wath..
technician tells me usb port is bad and they need to replace with refurbi got pissed but they managed to convince me to take refurb after activation i noticed phone is all acratched up and the power button dont work most of the time,,i tell the mananger he tells me he will order a new refurb for saturday i tellem hell no another refurb no..he says waths wrong with a refurb i say this is wath wrong with a refurb,,,he laughed and said is either a refurb or nothing use these phone as a loaner and wait for saturday for ur refurb..so here i am waiting for sat for ma refurb i made like 6 call techs,supervisors,cancel my servive representatives and they said its card policy after 30days ull get refurb no matter wath..
any ideas am just pissed//
Click to expand...
Click to collapse
Take a different approach. Be nice but firm. You are unhappy obviously. But I have found with sprint or anyone else for that matter is that if you are rude they will treat you the same way you are treating them. Customer service is not what it used to be.
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Sent from my HERO200
i was acutally polite i talked to the store manager for like 20 min i work like 5 blocks from the store and the manager said it was policy he even gave me my repair ticket and wrote replacement should arrive sat 5\16
before 3pm
and his signature..
catually sat is ma due day to pay my bill u think i should go with money on hand ask to speak to him handem my last bills money and tellem that i want my account terminated ..my bill is not that high $140 for 3 lines everything unlimited,,
they advised to call htc
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Random Rebooting may = New PHONE!!!

Alright so today I called Verizon and told them that my new Droid X has been randomly rebooting, I called the main support line at 18009220204. I told them that I looked online and that the only way to fix this issue was getting a new phone. The guy immediately told me that he was sending my out a new phone. While he was putting my order in, he told me that they have been having problems with several devices. Rooting does not cause your device to reboot. He said that the env touch had it so bad that it would reboot almost every 30 min.
You should not have to fight for this. Just call that number and tell them that your phone has been rebooting and you want a new phone, Make sure to tell them not a Refurbished one.... you bought it new you should get it new...
i had this problem a couple weeks ago and the rep said i was the first to report that problem, guess its starting to spread all over now... even my friend is reporting this problem. the sad part of all this, i work as a vz retail agent, not a dx in sight.
The Guy I spoke to said its been happening on about 5 to 6 devices over two years and they have no clue what it is so all they can do is send out a new phone and you send yours back...
Sent from my DROIDX using XDA App
let me know if you get a brand new DX or a refurbished one somehow.
Yea i got my replacement yesterday,
rebooting does = New phone :$
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JTWest said:
Yea i got my replacement yesterday,
rebooting does = New phone :$
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Refurb or brand new??
I am on the phone right now and they are having double finding a NEW phone for me. But I told them that I don't want a return since I have only had the phone for more than two weeks.
Sent from my DROIDX using XDA App
So Verizon wanted me to give them a credit card and pay them for another phone until they got mine back. WTF. I told them where they could stuff it. Then magically they said they would just zero out the price and send me the phone. Then the tech said he would call me back in 15 minutes. Which he never dis. I had to call back and go through it all over again. Well in the end, I was told that I would be sent just the phone with no battery or battery cover. Was told it would not be a return over and over but it sounds like a return to me. I guess I will have to wait and see. What does everyone think?
Sent from my DROIDX using XDA App
dimitri407 said:
So Verizon wanted me to give them a credit card and pay them for another phone until they got mine back. WTF. I told them where they could stuff it. Then magically they said they would just zero out the price and send me the phone. Then the tech said he would call me back in 15 minutes. Which he never dis. I had to call back and go through it all over again. Well in the end, I was told that I would be sent just the phone with no battery or battery cover. Was told it would not be a return over and over but it sounds like a return to me. I guess I will have to wait and see. What does everyone think?
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Your getting screwed tell them that you want a brand new never been opened phone. And yes they are sending me a brand new phone. The Guy just told me to switch out the SD card when it comes it so I don't loss my data that I have on it.
Sent from my DROIDX using XDA App
Brand new!! they don't give you the battery or battery back or a new sd card but the phone is new. Im on it right now, no rebooting issues either. Yet lol
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JTWest said:
Brand new!! they don't give you the battery or battery back or a new sd card but the phone is new. Im on it right now, no rebooting issues either. Yet lol
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
I just got one too, and it is rebooting like MOFO.... gonna hop on the phone again and make ANOTHER call........
I called yesterday, and they "walked" me through a factory reset. It was tough not telling the lady I've done it a hundred times on my original droid lol. A reset and a freeze today and I called again, and now they're sending me another one. It is definitely a NEW device, as I'm within my 30 day window (seems like I should get a new one regardless, since I bought a new one, but oh well I'm good anyways). The tech guy also told me froyo was already rolling out, though only to 10 or 20 thousand at a time. I thought he was confusing this with the droid 1, so I checked, but the guy has a droid x and was sure. Said he checks his multiple times daily. This is far from concrete or official, but interesting nonetheless.
JTWest said:
Brand new!! they don't give you the battery or battery back or a new sd card but the phone is new. Im on it right now, no rebooting issues either. Yet lol
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
so if they take your phone and dont give you a battery or back or sd card do you have to buy them or do you keep yours before you send it in? because im having trouble with mine rebooting.
My phone, sadly, reboots too and I'm getting a battery replacement.
Just curious, when you get a replacement, do they ask for the old one back or not? Do they give you something to sent it in?
My original phone was rebooting, so I had them ship me a new one. They charged me for the new phone and said they would zero it when I sent back the other. Shipping took like 5 days, and the phone I got was in the box with charger, battery, sd card, power cable etc. This phone had a worse problem -- blown speaker. So I got them to send me ANOTHER (wasn't so easy when they saw I already got a replacement, and they hadn't even received my original phone in the mail yet). But I finally convinced them, and this time, they didn't charge me for it, but only made me sign something saying that if they didn't get my first two phones in the mail, I would have to pay for all 3. This time, I talked them into sending it to me on a Friday night, and by monday morning I received it. This one was different though in that it was just the phone (no battery, battery cover, cord, sd card, etc). As far as I could tell, it was BRAND NEW, not refurbished.
Leads me to think that when they restocked, they started sending just the phone as replacements. I don't think it means they're refurbished.
I wouldn't accept that. I don't want some one going into my box and taking crap out. I would tell them that you want a brand new never been opened box. Still taped up
Sent from my DROIDX using XDA App
I called in and had my phone checked. They DID send me a reconditioned one.
When I pointed out that I paid for a new phone, this is what they told me (after refusing to send me a new phone):
"Well when you paid for a new phone thats what you got, but what you needed replaced was your then used phone. So to replace your used phone, we sent you a used one..."
What can I do, any tips? I mean, this phone has no problems, but still, I feel like I got jipped. I paid for a new phone and got a BROKEN one, even if it was new. I feel that they should give me a new phone, but apparently they don't think so. I don't want to walk around with this phone thinking how someone might have dropped it and then returned it, and now I have it.
i would try and get it swapped out...or it coud be a battery issue
reconditioned
can anyone tell me whats wrong with a reconditioned phone if it works? i mean when something happens thats what you get.
Oops

no water damage sticker?

i had my phone shut off and just turned it back on and i have this huge white out spot on my lcd near where the keyboard pops up. you can plainly see it on a white background. i know it didn't get wet because it is in a body glove case.
anyways i pulled the back cover off and there is no water damage sticker on the phone at all, just on the battery. and it doesn't show it got wet at all. are new phones shipping without them because i may have to take this back for an exchange and i don't want to be accused of getting it wet.
also what is the latest 2.2 version these phone ship with, so i can run the RUU if need be.
It's a screen defunct. I have it on my phone as well, probably almost the same exact spot. You can try and get them to replace the phone for you, doesn't really bother me too much so I didn't bother trying to get a new one.
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Systemfraud said:
It's a screen defunct. I have it on my phone as well, probably almost the same exact spot. You can try and get them to replace the phone for you, doesn't really bother me too much so I didn't bother trying to get a new one.
Sent from my PC36100 using XDA App
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Click to collapse
well i just bought the phone 2 days ago so im sure i can go in an exchange it. the area is large, it wasn't there when i shut my phone off earlier. my issue is my phone does not have a water indicator sticker on the body itself.
They will tell you because its missing the warranty is voided, happened to me when I brought my old touch pro 2 in.
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JUST2SUAVE said:
They will tell you because its missing the warranty is voided, happened to me when I brought my old touch pro 2 in.
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Click to collapse
yeah but i didn't remove it, first time ive had the back off. it's not there anywhere.
the phone is only two days old.
fixxxer2008 said:
yeah but i didn't remove it, first time ive had the back off. it's not there anywhere.
the phone is only two days old.
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Click to collapse
if the phone is two days old, go return it... they shouldn't have a problem taking it back
I got another evo on friday and has no sticker either im gonna go ask tomorrow if is something they do now
latoso said:
I got another evo on friday and has no sticker either im gonna go ask tomorrow if is something they do now
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Click to collapse
good to know, maybe they stopped doing it? i know there's one on the battery. anyways it seems to be a bit worse, it looks horrid, the bottom half of my lcd is brighter than the top half.
does anybody know what version of droid these ship with? like the latest shipped sprint RUU so i can flash it in the morning and unroot?
i hate dealing with sprint, took me alot to get my evo, if they give me **** ill just sell the darn thing as is or replace the lcd myself. maybe i just wont say a word and return it and get an epic instead. i know how sprint corporate stores can be.
Mine came with software version 3.29
latoso said:
Mine came with software version 3.29
Click to expand...
Click to collapse
thanks. im trying to decide what to do tomorrow. my god a replacement lcd is like $100 on ebay, no way.
ill just do my 30 day exchange. im just worried about that sticker not being there.
Oh one more thing dont get an epic i had 3 of them in my family plan they suck terrible signal problems i went and changed two of them samething. So i just return them and got evos since i changed two of them i cant change them so i told him that i was gonna cancel my contract and had no choice and since than no problems with the evos i have 5 now
latoso said:
Oh one more thing dont get an epic i had 3 of them in my family plan they suck terrible signal problems i went and changed two of them samething. So i just return them and got evos since i changed two of them i cant change them so i told him that i was gonna cancel my contract and had no choice and since than no problems with the evos i have 5 now
Click to expand...
Click to collapse
seems alot of these phones have issues. im just worried they are going to try to blame me for this. i just have a sticky "no water" screen protector on it. i may just call sprint and have them ship me out a new replacement.
If u still on the 30 day trial they will do anything to keep you trust me i have one evo out of contract to improve signal where i work they even gave me a free. Airave and if they give trouble just say im gonna cancel my contract and see how they change.
latoso said:
If u still on the 30 day trial they will do anything to keep you trust me i have one evo out of contract to improve signal where i work they even gave me a free. Airave and if they give trouble just say im gonna cancel my contract and see how they change.
Click to expand...
Click to collapse
i am i just upgraded 2 days ago.
Where did you buy ur phone sprint radioshack best buy ? I had exchanged phone is the past heros pres if is during the 30 day they had to give you a new one last year my girl droped soap into her hero i went and just told them the screen was acting up and no problem i got a new one.. is not ur fault just take it where you got it im going there tomorrow to see about the sticker
latoso said:
Where did you buy ur phone sprint radioshack best buy ? I had exchanged phone is the past heros pres if is during the 30 day they had to give you a new one last year my girl droped soap into her hero i went and just told them the screen was acting up and no problem i got a new one.. is not ur fault just take it where you got it im going there tomorrow to see about the sticker
Click to expand...
Click to collapse
i got it at a sprint corporate store. so they didn't check out the hero for damage at all? every store is different.
No i had at least 8 phones return to sprint they r always fine with me. If u have the receipt they change the phone right on the spot im in new york and is always busy where i go they no time to check. And have many friends with sprint service never had problems returning phones
latoso said:
No i had at least 8 phones return to sprint they r always fine with me. If u have the receipt they change the phone right on the spot im in new york and is always busy where i go they no time to check. And have many friends with sprint service never had problems returning phones
Click to expand...
Click to collapse
just saw sprint will charge a $35 dollar restocking fee if i change to a different phone.
Threaten to cancel and they cant. They have that thirty day worry free, remember?
fixxxer2008 said:
just saw sprint will charge a $35 dollar restocking fee if i change to a different phone.
Click to expand...
Click to collapse
Wow
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Anyone taken a rooted phone into sprint?

has anyone taken a evo in to sprint that was rooted for repair?
With a ton of stores this is a your mile may vary. I have taken my phones into 2 different stores with no problems.
Not suggested unless you want to pay those $100 deductible. Unroot its not that hard.
No, but if its rooted, they won't service your phone, or make you pay the 100$ fee.
erik077 said:
Not suggested unless you want to pay those $100 deductible. Unroot its not that hard.
Click to expand...
Click to collapse
yes way back since my windows mobile days never once have they realized the phone was rooted
I just did today. The tech noticed that my phone was rooted. She said she wouldn't work on my phone because it was rooted. She was nice enough to let me bring my phone home to unroot it, then she swapped the blown out speaker
Sent from my EVO using Tapatalk
I have, i flashed a stock looking rom before i took it in. I did leave it rooted though.
fr0st420 said:
I just did today. The tech noticed that my phone was rooted. She said she wouldn't work on my phone because it was rooted. She was nice enough to let me bring my phone home to unroot it, then she swapped the blown out speaker
Sent from my EVO using Tapatalk
Click to expand...
Click to collapse
how did the tech notice ? i have talked to people and compared phones for 20 mins and never once was i asked " are you rooted "
I took mine in for a screen replacement while running CM6. It was off when I took it in and on when I picked it up, so you know they saw the boot animation.
In my expierience (I work at a Sprint store) the techs don't care unless you are a jerk then they'll just use it as a reason not to help you. Hell, I've helped people myself who were trying to root their phones.
tke0834 said:
In my expierience (I work at a Sprint store) the techs don't care unless you are a jerk then they'll just use it as a reason not to help you. Hell, I've helped people myself who were trying to root their phones.
Click to expand...
Click to collapse
that be my guess too with my hero i had all kinds of trouble and was running fresh rom with the dancing droid lol tech said Oh **** thats cool what rom is that lol
I took mine they didn't say nothing about it but it was he charger port mess up I was running myns rom and the dude didn't say anything, I got a replacement brand new tho, I put it back to stock before I sent it but I left my name on the notification banner that was 2 months ago no one call me lol
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tke0834 said:
In my expierience (I work at a Sprint store) the techs don't care unless you are a jerk then they'll just use it as a reason not to help you. Hell, I've helped people myself who were trying to root their phones.
Click to expand...
Click to collapse
Nice I have mine rooted with konie's elite 2 i am new to sprint 6months into the contract and hit over the 5 gig limit on the data plan and got throttled down to insane slug speed called tech support and they wernt to helpful on me asking if they were throttling me down. My interent sucks slow as can be same with my wifes rumor phone tho my buddy next door uses the same rom and evo and has excellent 3g speed. 4g is not in my area yet sucks...
fr0st420 said:
I just did today. The tech noticed that my phone was rooted. She said she wouldn't work on my phone because it was rooted. She was nice enough to let me bring my phone home to unroot it, then she swapped the blown out speaker
Sent from my EVO using Tapatalk
Click to expand...
Click to collapse
Well its a pain for me to unroot cause i updated my h boot to the latest and i cant flash any thing to the orignal stock rom cause its outdated everything i have tried hangs at the hboot screen lol i have turned S back on still using amon on it. I hope my sprint store isnt gonna be a pain in the butt if i have to get it reparied.
I had my screen replaced when they were doing it. No questions asked. It is just a chance ur taking. It just depends on the tech. If its a younger guy usually he won't care these old bastards are the jerk-offs usually.
Sent from my rooted HTC EVO using the xda app!
I straight up asked them on the phone. And as long as you have purchased insurance, it doesn't matter one way or the other cause you are paying for the insurance. As long as it isnt a software issue like a borked sms then you should be fine. It only voids warranty not your insurance.
I have no insurance and have brought three of them up there with problems. The biggest issue I had was some tard rep asking about the superuser app lol. It's almost like the actual techs have a respectful understanding of those with the higher knowledge of Android. I did flash a Sprint lovers stock Rom though and this was at a big corporate store.
Just flash a stock rom, it worked for me. I wouldn't unroot. Hope that helps.
I have numerous times. I have, however, befriended the best tech in the store. Seriously, the last time I took my Evo in, I was having trouble with missed calls. He went above and beyond to help me try to figure out whether it was my Evo, or the tower near my house. He finally said, "Let's just swap out your phone and see if it gets better." He actually asked me which hardware rev I wanted. He also hung onto my Launch Day Evo, which I hated to give up, until I was sure the refurbed 003 was doing better. Good thing, as I had missed backing up my SMS. I went back in and got a back up of them off my old phone. I think I was running Fresh 3.5.0.1 when I took mine in. I rooted the refurb and put CM6 on it. The assistant manager showed me his Evo running Miui. I stop in now and then and show them what's new on my phone. All in all, they're a cool bunch of guys.
I forgot to say that I offered to unroot it, but he told me not to worry.
***** blacklisted my phone saying it was physically damaged. Was going to go in and get them to fix it, as they can see it had no physical damage, but then couple of weeks ago i dropped it for real, has a scratch on the corner. I bet if i try now, they wont do ****

my evo died :-(

this blows.
of all the crap going on in life right now, the one thing I could count on was my Evo. music, games, and kindle for the commute now that i take the train to my internship.
a couple of days ago I noticed the phone wasn't charging. if i just plugged in the power cord it wouldn't charge, but if i pulled it down, so that it would be at an angle, it would charge. but of course i couldn't keep it that way all night.
opened up the phone and found that the charging plug thing was coming off on at least three of the four big solder points. we just recently fixed my LCD tv with a cheap soldering kit so i figured we'd solder those points and it would work. no difference.
tried it twice and put the phone back together twice, it would turn on and finish loading but wouldnt charge.
opened it again, took out the one screw holding the pcb board to the screen, and looked around to see if there was anything that could be done from that side. i don't think my dad did anything there. i've checked since and nothing got even a scratch. put it back together.
this time the phone vibrates when i turn it on, but the screen never comes on.
opened it again, the charging plug had completely fallen off. the solder does not stick at all.
at this point, i don't care. i can buy a battery charger, and I can remove the memory card to transfer files. i'm happy with my rom so i could live not being able to directly hook up the phone and change system files.
but no screen?!!
so at this moment, for the first time since September, my Evo is out of commission and I can't do anything about it.
anyone know what may have happened here? any solutions? i'm willing to try any suggestions since i can't use the phone at the moment and I need it back.
thanks.
You likely could have had it fixed under HTC's warranty. But once they see it's been opened I believe the warranty is instantly void. You could take it in to the store and see if they will warranty it out and charge you the $35 advanced exchange fee.
Pretty much what he said lol. If you already opened the phone you have voided your warranty so sprint won't want to fix it neither will HTC. Your only two options are fix it yourself with parts off ebay. Second one is run it over with the car pay 100 to Asurion if you have TEP and they will send you a refurb and you send your old one back to them other then that you kinda screwed the pooch when you opend your phone up.
Hope you get it worked out.
i have agree since you cracked it open you screwed yourself :/
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
you can pick up and evo for between $150-200 on craigslist. just sell your broken one for parts, you would be shocked how many people would buy it.
Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Made in China usually does it...
Sent from my PC36100 using Tapatalk
Charge the battery and then put it back in and try try boot it. See if it works that time.
Sent from my PC36100 using XDA App
nah the phone has taken quite a lot of use and abuse since I got it. i'm sad that it got messed up but in no way am I unsatisfied with it.
I did find some on craigslist already. now to wait until I can pay for one!
EDIT: the battery was at 70%. the phone does turn on. not the screen :-(
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
really? this is my second HTC phone. first was 8125 and I loved it so much I lost it and bought a second one. now the Evo breaks after all this (ab)use and i'm planning on buying a second one or an Evo 3D if i can afford it when it comes out.
so, i'm pretty happy with HTC products.
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
Well you just go enjoy your Sam****, and we'll suffer with crappy HTC phones....
Trust me your not suffering,the dude with the epic is...my big brother has it and he doesnt really like it lol. He is jumping the HTC ship,he is buying evo 3D. Samsung never responds,never update,the dev support is no where near evo support (IMO) but if I was you try to fix it or buy nexus S or evo 3D
Sent from my PC36100 using XDA Premium App
Dev Support isn't as good???????
Maybe not on here, but this site leans more towards HTC.
The Epic Sections of SDX-Devopers is FAT with Dev support.
+1. This is my 3rd HTC phone. All worked well for me.
Sent from my PC36100 using XDA App
Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Did you break a connection from the screen to the board ( I'm not good with hardware) there should be a connection try to find it and see if it's broken
sent from my Motorola XOOM
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
Doesn't your phone still have 2.1?
Sent from my PC36100 using XDA App
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
This is a ridiculous comment.
ropodope
Sent from my Vaelpak 3.2 RC2 Evo 4g. Flash and ye shall receive.

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