[Q] Suddenly phone locked again and dont unlock - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Suddenly my Xap's dont work and my phone tells me to deinstall them.
I cant even unlock the phone again with chevron......
can someone help me?

chevron acts up sometimes..best is to flash a newer wp7 rom that is already unlocked and does not need chevron
what you are having is that your phone got locked again (you probably tried to update with zune..it checks and locks your phone) .....with chevron you need to keep trying again to unlock..run zune in background, let it complete sync..then try with antivirus and firewall off..remember that your phone gets locked again if you try "update" in zune.
try the steps from this thread
http://forum.xda-developers.com/showthread.php?t=915382

It was the skype thing. thx dont know why i didnt thnik of this.
but to read it again step by step i get it on my own.
but i didnt update. i had a restart problem last day and it was caused by my sim card. i think trying to start the phone without sd and sim caused the new lock.

Related

[Q] Cooked in unlock yet still locked?

I've tried several roms, trying the XBMOD one now (which seems to have no clue as well) and for the life of me this thing is always locked.
When a rom states it has the unlock cooked in, what does that mean? I tried xbmod coming from android (task 29, magldr 1.13, flash, boot with volume up and down, down down twice.) and yet when I go to use the xap installer, I get the "make sure your phone is unlocked message". Since then, I've tried everything, even reinstalling windows on my other drive, then starting the whole process again, and same thing. Phone is still locked (even though this rom, and others I've tried state it comes unlocked). Is there some bug, or error, or did an update with zune maybe stop this? I've had no luck with any guides to unlocking, and tried several different registry edits, host edits, chevrons, certs, etc. And always get the dreaded uh oh message.
I guess I'm really asking, does cooked in unlock really mean it's unlocked? I mean, I've been flashing android forever and never had a problem like this. Most roms that state they are pre rooted, are in fact pre rooted, and don't require anything to work, yet any wp7 rom that states it's unlocked, isn't (at least for me) is it my system (remember, I've tried this with a clean win 7 install as well as my previous, all to no avail)?
Rooted and unlocked are two very different things, at least in the WP7 sense.
To be unlocked means you have access to install apps via sideloading
Rooted means you have unrestricted access to the file system
Most ROMs that are not original DFT ROMS are unlocked, these do not need to be re-unlocked, you do not need to use chevron, Zune needs to be installed and connected, the device must be connected to zune, you can try using the application deployment program but run it with admin rights
on the phone make sure the device ISNT pin locked, or on any other screen other than the tiles screen. you should be able to sync music to the phone if you cant then somthing else is wrong.
try all that an get back to us.

[Q] Help needed with chevron

Hi guys.
You will all properly think here we go again with this noob question.
I have spent several nights figuring out how to jailbreak / dev unlock my omnia 7 without success.
It was an official t-mobile de version but i did the resistor trick to enter download mode and flashed the retail version i could find in one of the posts.
Now i am on version 7.0.7392 and i would like to unlock the device so i could registry edit my region so i can have a dutch phone when the mango update roles out. ( i also tried downgrading to nodo )
i have read much post but every time i get a error communicating message.
i have edited my host file, installed dev phone software installed certs, stopped running services on port 443, etc. etc.
but i couldn't connect to the phone with chevron.
Do i need to be on a special firmware version or something before this works?
is there someone out hear ho could help?
is there nobody how could help me?
hello,
i had the same issue as you a while back. if i remember correctly, chevron doesn't support nodo - i think it only supports 7008 or earlier. so, flash a pre-nodo rom, and remember to put your phone in aeroplane mode before you connect it to your pc to dev unlock it. also install samsungtools.xap and select prevent devie relock, as well as enable 3g toggle if you want - i find it very handy. reboot your phone after selecting prevent device relock in the samsung tools on your newly developer-unlocked phone.
Hi there thanks for the reply, i have already downgraded to version 7.0.7004
but still the same errors, cant communicate with phone. make sure you are running zune and the usb cable is connected.
do i need to run this from a windows xp machine?
i have done so many things now, installing dev tools. edit registry , airplane mode downgrading firmware, stop running process using port 443, tried 3 diferent machines already now. i cant figure it out.
Is there any solution for this problem .I am on 7008 and getting the same errors I need to install apps on this device
I managed to get get it work. but it is verry strange.
i do not know what it didt to make it work.
but you need to install windows developers tools ( start from a fresh install of zune and developers tools ) run chevron as administrator with the screen unlocked.
Also make sure you install the certificate on your phone.

Any Mango installation Problems reported?

Curious that I see no reports of install problems with Mango on the Dell....yet, especially with those coming from any of the Beta's. Has anyone seen any reports anywhere?
I'm here to report 1.
I was on Mango release build. I flashed back to 7004, and followed the update path to 7008, then 7403 then the release build.
When completed, the VP is in a reboot cycle triggered by any touch. I've done this several times.
The reboot cycle appears as follows:
The update completes with no error and the final reboot starts. On reboot, if no sim is in place, the sim error screen appears. This is normal. Touch the screen to close, forces a reboot, regardless of the update complete message.
Repeat process, this time with a sim in place, Update is installed, success messages appear in zune and on the phone. Disconnect phone, touch the screen, reboot occurs.
Repeat process. let the phone reboot until it reaches the desktop. connect via cable to zune. The device is recognized, but NO sync occurs. Go to settings/update and the current build is recognized. Restore is available, and will work.
if the screen goes dark, slide up or touch power will bring up the Lockscreen. Wifi does show, so does 3g and battery, but NO lockscreen release options are available. Again, any touch forces reboot.
I've reported to Microsoft, but was not considered serious since it cannot be reproduced.
Did the update with my HD7 so Zune, the downloads, etc are in place and working.
Getting back to 7392 is an option, so I am not dead in the water. But wanted to make sure reports of problems with the update were reported.
Since I flashed back to 7004, I lost the firmware updates. I noticed that the subsequent updates do NOT flash any firmware. According to MS EULA, all updates are cumulative...contain all previous updates. I have flashed from 7004, to 7008, to 7392 to 7304. During none of these flashes has the firmware been updated. the 105 firmware is maintained. I thought I read that the 7420 update included the 219 firmware....
anyone else having this problem?
http://forum.xda-developers.com/showthread.php?t=1280097
Please read my problem I have encountered and how I have solved, hope this helps.
After step 6 while trying to install Mango I recieve error code 801812c1.
I faced a problem while updating to Mango via Zune software.
My phone kept restarting while installing 7.10.7720.68 update. Stuck in step 8/9 for about 30 mins.
I did the following to recover, nothing worked.
1. I guess my phone got bricked, stuck in an infinite restart loop. I cancelled my update and removed the data cable. Removed battery and put it in again, tried restarting, still in infinite loop. Thanks DELL & Microsoft!
2. I read in Dell forum that I have to turn off my phone, then hold down Power Button + Volume Down + Camera button to enter PC download mode, so that I can restore it from Zune software. Trying it now.
3. Restore from Zune doesn't work, even its stuck at 0% for about 30mins.
4. After a few tries, removing battery, removing the SIM and doing some random stupid stuff, tried again the restoration seemed to work, I mean it started to restore.
5. Finally, I guessed its time for me to give up. Restoration failed with Error Code 8018009B. So its bricked for now.
6. I was greeted with this nice message from Windows Phone support tool
"Communicating with device. Please wait for Recover button to be enabled.
Support Tool version 4.8.2345.0
The tool cannot recover this phone. Please contact technical support."
I didn't even force the update, it was regular update which I was able to start from Zune without forcing it. NOW ITS BRICKED!
7. I took my phone to Dell Service Center, those guys couldn't figure out the problem, they said its a new phone here in India and don't have any technician to fix it.
I posted the same in Engadget, I got no response from anyone, so am posting here hoping to get a solution. I at least want my phone working, I'm happy without mango.
theonlyremedy said:
I faced a problem while updating to Mango via Zune software.
My phone kept restarting while installing 7.10.7720.68 update. Stuck in step 8/9 for about 30 mins.
I did the following to recover, nothing worked.
1. I guess my phone got bricked, stuck in an infinite restart loop. I cancelled my update and removed the data cable. Removed battery and put it in again, tried restarting, still in infinite loop. Thanks DELL & Microsoft!
2. I read in Dell forum that I have to turn off my phone, then hold down Power Button + Volume Down + Camera button to enter PC download mode, so that I can restore it from Zune software. Trying it now.
3. Restore from Zune doesn't work, even its stuck at 0% for about 30mins.
4. After a few tries, removing battery, removing the SIM and doing some random stupid stuff, tried again the restoration seemed to work, I mean it started to restore.
5. Finally, I guessed its time for me to give up. Restoration failed with Error Code 8018009B. So its bricked for now.
6. I was greeted with this nice message from Windows Phone support tool
"Communicating with device. Please wait for Recover button to be enabled.
Support Tool version 4.8.2345.0
The tool cannot recover this phone. Please contact technical support."
I didn't even force the update, it was regular update which I was able to start from Zune without forcing it. NOW ITS BRICKED!
7. I took my phone to Dell Service Center, those guys couldn't figure out the problem, they said its a new phone here in India and don't have any technician to fix it.
I posted the same in Engadget, I got no response from anyone, so am posting here hoping to get a solution. I at least want my phone working, I'm happy without mango.
Click to expand...
Click to collapse
Sorry to hear this....but, I think you'll be happier with Mango...About your phone...
If this was NOT a forced update, Dell may be able to help you. Microsoft has made updating 'almost' brick free. If you log into Zune, a backup is made, you're using the cable that came with dell, not using a USB hub, have a solid internet connection,and are NOT forcing the update, the blame for the problem could fall onto the update itself.
As part of a test team, I used to try and brick Windows Phones. The easiest test was to remove the cable during different phases of update. I was never able to brick the phone. Sudden power loss on the PC also was tested. Never was able to brick a phone. Apparently the download and transfer process is done in parts, meaning the update is downloaded, completed, then transferred to the phone, then installed. If the update is interrupted during download, no worries, or even transfer, no worries, reboot the phone, try again.
The process of install is done 100% on the phone so no bad cables, or shut down of internet can impact it. Even if connection between PC and phone are lost during the install portion, the message still tells you to check the phone. The install will continue.
that leaves only the relationship between the installation and the files itself. If the update package is corrupt or damaged, then it may not be able to successfully complete. If this is the case, you have an issue with Dell and Microsoft. Since Microsoft can only help you with software, I argue that you would have relief, as in possible phone replacement, from Dell.
Do you have a way of contacting Dell from India?
alodar1 said:
Curious that I see no reports of install problems with Mango on the Dell....yet, especially with those coming from any of the Beta's. Has anyone seen any reports anywhere?
I'm here to report 1.
I was on Mango release build. I flashed back to 7004, and followed the update path to 7008, then 7403 then the release build.
When completed, the VP is in a reboot cycle triggered by any touch. I've done this several times.
The reboot cycle appears as follows:
The update completes with no error and the final reboot starts. On reboot, if no sim is in place, the sim error screen appears. This is normal. Touch the screen to close, forces a reboot, regardless of the update complete message.
Repeat process, this time with a sim in place, Update is installed, success messages appear in zune and on the phone. Disconnect phone, touch the screen, reboot occurs.
Repeat process. let the phone reboot until it reaches the desktop. connect via cable to zune. The device is recognized, but NO sync occurs. Go to settings/update and the current build is recognized. Restore is available, and will work.
if the screen goes dark, slide up or touch power will bring up the Lockscreen. Wifi does show, so does 3g and battery, but NO lockscreen release options are available. Again, any touch forces reboot.
I've reported to Microsoft, but was not considered serious since it cannot be reproduced.
Did the update with my HD7 so Zune, the downloads, etc are in place and working.
Getting back to 7392 is an option, so I am not dead in the water. But wanted to make sure reports of problems with the update were reported.
Click to expand...
Click to collapse
Called Dell Mobility. Even though I could restore back to previous version, they offered to replace the device, which I took.
Kind of sad though, I've never had problems with wifi or anything else on this phone. In fact the only problem ever with a VP was me dropping the thing. I'm hoping the refurb I get will also not be a problem.
alodar1 said:
Sorry to hear this....but, I think you'll be happier with Mango...About your phone...
If this was NOT a forced update, Dell may be able to help you. Microsoft has made updating 'almost' brick free. If you log into Zune, a backup is made, you're using the cable that came with dell, not using a USB hub, have a solid internet connection,and are NOT forcing the update, the blame for the problem could fall onto the update itself.
As part of a test team, I used to try and brick Windows Phones. The easiest test was to remove the cable during different phases of update. I was never able to brick the phone. Sudden power loss on the PC also was tested. Never was able to brick a phone. Apparently the download and transfer process is done in parts, meaning the update is downloaded, completed, then transferred to the phone, then installed. If the update is interrupted during download, no worries, or even transfer, no worries, reboot the phone, try again.
The process of install is done 100% on the phone so no bad cables, or shut down of internet can impact it. Even if connection between PC and phone are lost during the install portion, the message still tells you to check the phone. The install will continue.
that leaves only the relationship between the installation and the files itself. If the update package is corrupt or damaged, then it may not be able to successfully complete. If this is the case, you have an issue with Dell and Microsoft. Since Microsoft can only help you with software, I argue that you would have relief, as in possible phone replacement, from Dell.
Do you have a way of contacting Dell from India?
Click to expand...
Click to collapse
Thanks alodar1..
I asked Dell to do a service and added that I don't need an replacement. The service guy said the phone is new and they are not trained to service this, so they would only do a replacement. I'm not ready to do a replacement, they ask me to go for international warranty, moreover they replace with factory refurbished phones.
BTW, I would like to know if there is anyway to format the memory card without removing or replacing. Right now I have another problem whenever I press the power button to boot my phone it directly goes to Software Download mode, the camera button was never pressed.
While trying to repair using Windows Phone Tool, I received this error "The tool cannot recover this phone, please contact technical support", so being a little curious I fired up .NET Reflector and loaded the tool to find out what was happening, I found that the this error is thrown if the phone is not Samsung made (see attached file). Is there any similar tool for Dell Phones?
*UPDATE 1* Is there anyway to force flash without using Zune, any third party tool, Zune seems to go to restore mode and can't find my phone. I have a feeling that erasing the contents of SD card will solve the problem.
*UPDATE 2* I did the registry trick and was able to see my DVP in Computer window. But instead of one DVP, I see 2 and both have storage of 3.75 GB each. But my DVP is 16GB, both DVP are empty. Previously I was never able to see my DVP even after registry patch. Now I have feeling that corrupt drivers caused the problem, yesterday I completely removed and reinstalled Zune Software, now the registry patch worked.
Please let me know with problem my DVP could be hardware fault or just the software. If its hardware then I'll go for replacement right away.
Just recieved my replacement VP. Ordered yesterday around noonish. Went downstairs to get the Motorola Xoom box that was delivered...and the VP was there too. Bonus....
Did not come with Mango....but....there's not a scratch on this thing....not a rub, not a bump...nothing. Still has plastic in places I doubt they would put plastic after refurb. I'm wondering if I got one of hte left over new ones....
Doesn't matter....Mango won't install no matter what...so...maybe I'll try ICS.
My Mango is now Ripe..
alodar1 said:
My Mango is now Ripe..
Click to expand...
Click to collapse
Nice to hear that!
alodar1 said:
Since I flashed back to 7004, I lost the firmware updates. I noticed that the subsequent updates do NOT flash any firmware. According to MS EULA, all updates are cumulative...contain all previous updates. I have flashed from 7004, to 7008, to 7392 to 7304. During none of these flashes has the firmware been updated. the 105 firmware is maintained. I thought I read that the 7420 update included the 219 firmware....
anyone else having this problem?
Click to expand...
Click to collapse
How do you flash it back to 7392? I need to flash mine.
theonlyremedy said:
Nice to hear that!
How do you flash it back to 7392? I need to flash mine.
Click to expand...
Click to collapse
not a flash, but a restore. I've always made copies of my backups ...
You an't reflash as the user above me already said, that said, the backups are stored in
=> %userprofile%\AppData\Local\Microsoft\Windows Phone Update
so for backing up your restore poiints you can copy that folder and then keep it.
theonlyremedy said:
Nice to hear that!
How do you flash it back to 7392? I need to flash mine.
Click to expand...
Click to collapse
I was just curious. I wanted to fix my phone. The backup restore didn't work. I was just looking for some way to flash it or at least format the SD Card, so that I reinstall OS and can get my phone working. After four days of trying to fix my phone, I finally gave up and sent it for service to Dell. I even copied a little bit of code from phone support tools and tried them, I was just able to get the phone details without any problem, Mango was installed in the phone, but still it didn't boot. It would be good if we find a way to touch the SD card and format it from PC, probably we'll be able to revive many bricked phones. I would be happy to join the project if some one starts it. I can write C# code.
Mine is an error during backup
Error Code 801812DC during backup
I also add new thread.
If anyone knows, please tell me what I need to do.

[Q] Problem with unlocking after ISV Beta Cleanup

Hi, So I updated to 7720 no problem and wanted to do the isv beta cleanup which wasn't working so I relocked the phone using chevron after reading that several people did this and the update worked and then they could unlock again using chevron.
Now I have a device with the isv beta cleanup update that is locked and chevron keeps bringing up the standard can't find device error whenever I try and run it (yes, I have transferred the certificate again and installed it) and whenever i try to deploy the device unlock cab using the cab installer I get what is shown in the picture below. Does anyone have any ideas?
(I have tested the device and it is definitely locked at this point in time)
Thanks
newmiyamoto said:
Hi, So I updated to 7720 no problem and wanted to do the isv beta cleanup which wasn't working so I relocked the phone using chevron after reading that several people did this and the update worked and then they could unlock again using chevron.
Now I have a device with the isv beta cleanup update that is locked and chevron keeps bringing up the standard can't find device error whenever I try and run it (yes, I have transferred the certificate again and installed it) and whenever i try to deploy the device unlock cab using the cab installer I get what is shown in the picture below. Does anyone have any ideas?
(I have tested the device and it is definitely locked at this point in time)
Thanks
Click to expand...
Click to collapse
you dont need to reinstall certificate or unlock cab.
just hard reset and your unlocked from start! its bult into the rom! you just need fresh updated start of os not updated start!
boot phone and at gogogo hold both vol buttons then hit vol- 2 times.
I know you have to hard reset when you update to 7720. I did that. And the unlock was fine, but after the cleanup update I can no longer unlock. Are you suggesting that I hard reset AGAIN?!
I spent so much time setting the damn phone up ~_~
newmiyamoto said:
I know you have to hard reset when you update to 7720. I did that. And the unlock was fine, but after the cleanup update I can no longer unlock. Are you suggesting that I hard reset AGAIN?!
I spent so much time setting the damn phone up ~_~
Click to expand...
Click to collapse
yes you must hard reset agin to unnlock!
and you might have lost some stuff but youshould beable to get it back!
with out unlocking you cant get anythang else so realy its a nobrainer!
but for future refrences now your know!
but beware i hear the next updates are new bootloaders from htc. so heads up!

[Q] LG Quantum still has not received mango

Still have not received the mango update. I've been searching and researching this issue for more than 4 months with no luck.
When connecting to zune, it says my phone is up to date with current software version: 7.0 (7392)
i have tried the "walshed" phone fix but that was not the issue.
also, the phone doesnt seem to have full functionality with WPDM and whenever i try and install a .xap file, the application wont launch after being installed on my phone.
the reason i am this desperate is because i want to back up all of my text messages on this phone. my mother passed away recently and it would means a great deal to me that i keep those conversations. if i am able to do this without installing mango, then that is fine by me.
my logic in installing mango is that all of the latest apps such as smsbackup require an unlocked mango device.
i have tried installing WP7 Root Tools so that smsbackup is able to operate on this lg device.
any input would be greatly appreciated, thank you in advance
mmoustafa111 said:
Still have not received the mango update. I've been searching and researching this issue for more than 4 months with no luck.
When connecting to zune, it says my phone is up to date with current software version: 7.0 (7392)
i have tried the "walshed" phone fix but that was not the issue.
also, the phone doesnt seem to have full functionality with WPDM and whenever i try and install a .xap file, the application wont launch after being installed on my phone.
the reason i am this desperate is because i want to back up all of my text messages on this phone. my mother passed away recently and it would means a great deal to me that i keep those conversations. if i am able to do this without installing mango, then that is fine by me.
my logic in installing mango is that all of the latest apps such as smsbackup require an unlocked mango device.
i have tried installing WP7 Root Tools so that smsbackup is able to operate on this lg device.
any input would be greatly appreciated, thank you in advance
Click to expand...
Click to collapse
To backup all SMS and all messages in Messages tile, use SMSBackup. Then try to flash your phone with Telstra ROM, here is the guide.
Note #1: Your phone must be network unlocked first before flashing because you might not be able to enter unlock code once you flashed it to Telstra ROM. The only solution is re-flash to its original ROM then enter unlock code then flash it to Telstra ROM again. You can buy unlock in Ebay.com and price is as cheap as chip.
Note #2: The reason that I suggested Telstra ROM is because it is the only network that give the latest Mango update for LG Quantum, but no sign of Tango.

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