A500 update to xxx1.41.07.com.Gen1 Status - Acer Iconia A500

Just so you all know, I have confirmed that this update is OFFICIALLY on hold, and that is why nobody is getting it pushed to them. It was pulled according to Acer due to continued issues with HC3.0xxx and they have determine the release of HC 3.1 this month will fix the issues still existing in the update. This is from Level 2 support. They will confirm a target date of "sometime" this month.
So stop holding your breath and returning units for new ones!

Thanks for the update!

I have it
I received the OTA update to Acer_A500_1.141.07_COM1_GEN1 last week. No problems so far.

Thanks for the heads up.

But I want it now!

I got that update awhile ago Acer_A500_1.141.07_COM1_GEN1.
It did create an issue. Taking picture and having it save on external sd; after a reboot they get deleted from external sd. However if you rename it then it will not get deleted upon reboot.

I recently got the 1.139.04 update OTA last week I think, after having waited a month for any update at all and now the damn thing freezes every time I unlock the screen, the browser crashes with every second web page I load and the Android Market won't stay open long enough for me to download any apps. =/ I know this is a thread for the 1.141.07 update but I didn't want to make a new thread about update issues. I just hope that 3.1 fixes all this mess because these things aren't cheap in Australia and I don't want to switch to the Transformer like a lot of other people seem to be doing. I need that USB port. =(

gdom said:
I received the OTA update to Acer_A500_1.141.07_COM1_GEN1 last week. No problems so far.
Click to expand...
Click to collapse
Same. No issues so far in 4 days of usage.
Sent from my A500 using Tapatalk

Last tuesday (June 6th) I emailed Acer in the Netherlands why I am not receiving my 1.141 update. Yesterday I received an answer stating that I will receive it on June 15th.

Updates?
Can you explain to me how are made the updates at Acer for Iconia?
Because my tablet is late on the updates and I do not understand why.
Thank you

Can someone tell me the official forums for this tab...and where do you guys get all the update news from?
Sent from my XT720 using XDA App

I got updated last night, no problem so far. And felt no difference, too

Related

3.1 update pulled mid release? -That's what Acer Support says. "New Build Tomorrow"

3.1 update pulled mid release? -That's what Acer Support says. "New Build Tomorrow"
So earlier today, I finally received my 3.1 OTA update notification....
I wasn't ready at the time to initiate it, so I declined, unfroze my bloat apps, un rooted, and then attempted to manually check for updates.
It says my device is "Up to Date"
Obviously, I hadn't updated, and am still on 3.0.1, so I called Acer tech support.
According to representative, Acer pulled the 3.1 update mid-release today. Supposedly due to a bug causing some devices to not take the update.
"They will be re releasing a new build of 3.1 later today or tomorrow" he said.
So here I sit, on 3.0.1, and am giving the community a heads up that they might be getting yet another OTA update. MAYBE. That's at least what was understood.
Anyone else having this issue? I know they're rolling out they update gradually, but I would have figured I would have been able to manually initiate the process.
I ended up having to download/install 4x before mine "took" yesterday, just hope they push an incremental update as well with a different build number.
One of the failures came back as an "invalid file" before it even rebooted into recovery; the other 2 fails were because I hadn't rolled back all of the system files I'd replaced.
Maybe they're fixing the "invalid file" issue?
I had the same trouble today. Yesterday evening and this morning, I was able to update to 3.1 OTA. But as i had no time to do this, I was expecting to do the update this evening.
And now, it says that my device is up to date. (3.0.1)
I will wait tomorrow.
Thanks for the heads up. I was wondering why I could not update to 3.1 today
Well that makes sense. When I was installing the update it took me 6 attempts: 4 times it just stopped downloading and restarted randomly and once it said "installation invalid" or something along those lines. Thankfully it worked in the end, although Kobo reader doesn't seem to work at all anymore. Keeps FCing
Thanks for the heads-up. I ran the update after I got home from work tonight. I got some sort of error, and it booted back into 3.01 just fine. I manually checked for the update again, and now I'm getting "Your device is up to date".
Looks like I was right in a previous post where I said it'd be best to wait for 3.1.1!
And all those fanbois attacking me over it.. LOL!!
Weird- Mine said update was available yesterday evening and I did it and it worked (UK time). It shows as 3.1 now, but the file it downloaded was some weird file name containing 4.0.11 or soemthing similar? Must admit haven't played around thoroughly to see if there's any difference- waiting for weekend.
When they re-release do you think I'll get the 'fix' for whatever was wrong??
tatoori said:
Weird- Mine said update was available yesterday evening and I did it and it worked (UK time). It shows as 3.1 now, but the file it downloaded was some weird file name containing 4.0.11 or soemthing similar? Must admit haven't played around thoroughly to see if there's any difference- waiting for weekend.
When they re-release do you think I'll get the 'fix' for whatever was wrong??
Click to expand...
Click to collapse
Depends entirely on what they're fixing. If it's just something to do with the updates failing, then why would they need to update devices that already have it?
True- I thought they'd just do a blanket update for all to get all tablets with the same 'build'- easier to maintain if needed- like they do at work for IT purposes.
Also I was not rooted, not sure if that would have made a difference! (I'm a basic user but learning through xda!)
I lost my opportunity to install 4.010.08. Two days ago I got the notice of an update. I tried to hold off as I wanted to see if I could capture the update and share it with others. After I got off work the next day and with some alogcat info I tried to check for updates and it was gone. Now I'm stuck on 3. 01 still. Hopefully they push out the update again as this time ill be ready.
Sent from my SO-01B using XDA App
nytrojen said:
Well that makes sense. When I was installing the update it took me 6 attempts: 4 times it just stopped downloading and restarted randomly and once it said "installation invalid" or something along those lines. Thankfully it worked in the end
Click to expand...
Click to collapse
I was using my Epic 4G wifi tether when it kept restarting. I thought it was that playing games with me.
Sent from my Acer Iconia A500 using XDA Premium App
I just got updated to 1.139.05 Gen 1
But still no 3.1 update what is going on? Aren't we supposed to get the update today?
Zaslav said:
I just got updated to 1.139.05 Gen 1
But still no 3.1 update what is going on? Aren't we supposed to get the update today?
Click to expand...
Click to collapse
I think they were supposed to push the update today, but I'm not seeing anything yet either. Anyone got any official word?
My is 3.0.1. I run the update check and it says "your device is up to date."
Would it let you update to 3.1 if it had been rooted?
Just chated with ACER support. Well, not exactly very knowledgeable, so I would take it with a pinch of salt. But, what I was told is the update will be pushed and can not be initiated from the user end and I should be getting it soon. Also it is Google and not Acer responsible for rolling out the update. Make of it what you will.
tatoori said:
True- I thought they'd just do a blanket update for all to get all tablets with the same 'build'- easier to maintain if needed- like they do at work for IT purposes.
Also I was not rooted, not sure if that would have made a difference! (I'm a basic user but learning through xda!)
Click to expand...
Click to collapse
Well it's "today", and it's still not here lol ...anyone surprised?
dude64 said:
Just chated with ACER support. Well, not exactly very knowledgeable, so I would take it with a pinch of salt. But, what I was told is the update will be pushed and can not be initiated from the user end and I should be getting it soon. Also it is Google and not Acer responsible for rolling out the update. Make of it what you will.
Click to expand...
Click to collapse
They told me the same thing in different words. "We just make the hardware, and Google is responsible for the software". Didn't expect that response!
kjy2010 said:
They told me the same thing in different words. "We just make the hardware, and Google is responsible for the software". Didn't expect that response!
Click to expand...
Click to collapse
Yea, except you locked the bootloader Acer.
muqali said:
Yea, except you locked the bootloader Acer.
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Click to collapse
Sorry, the sarcasm was lost on me at first lol

Did Acer pull the 3.1 update? (update: YES)

Yesterday my tablet offered to update, but it failed the update - tried twice. The only thing I've done is root the tablet, I haven't uninstalled any default apps or anything.
I figured no big deal I'd try at work from my development machine today where I could unroot it and check adb logs and such.
Today I check for updates and I get "Your device is up to date" but I'm still on 3.0.1.
--- UPDATE ---
Checked the devel forum and found that this appears to be the case - they pulled the update and promise a new build tomorrow:
http://forum.xda-developers.com/showthread.php?t=1158359
hmmm, I wonder if it's anything to do with getting kicked out of the browser on a regular basis since I installed 3.1. And maybe the laggy keyboard?
so.. what'll happen if you successfully updated and aren't having any problems?
Seems like nothing if you already have 3.1 installed successfully... My tablet is still on 3.1 with no issues there.
I got a message to update to 3.1 today and have tried 3 times to apply the update, failed each time. I have unrooted, factory reset, and still failed. I am hoping that it is on ACER's end and not something in my tab.
My tablet is back to stock and still only gets 1/4 of the way through the application of the update before getting the orange ! in a triangle.
I spoke to ACER yesterday. They said there is a known problem with the 3.1 update and they should be releasing a new one soon. I asked how soon, but got no response. Once I got the update notification today, I thought maybe it was the new one?? Guess not.
Model: A500
Version: 3.0.1
Kernal: 2.6.36.3-00001-g9b3ce2b
Build: 1.104.02_COM_GEN1
EDIT: I am in ATL and bought my tablet from BestBuy in Kennesaw GA opening weekend.
Any advice?
I lost my opportunity to install 4.010.08. Two days ago I got the notice of an update. I tried to hold off as I wanted to see if I could capture the update and share it with others. After I got off work the next day and with some alogcat info I tried to check for updates and it was gone. Now I'm stuck on 3. 01 still. Hopefully they push out the update again as this time ill be ready.
Sent from my SO-01B using XDA App
I, also, am having no operating system issues with 3.1. Overdrive Media Console has gone flakey with respect to audiobooks, but I was blaming that on OMC, not 3.1. I was very surprised to learn that Acer pulled the update. This begs the question, of course, what will happen with regard to the new update for those of us who successfully updated to 3.1? I had no problems and I had a rooted tablet, but had not made any other modifications.
-----
Doc Kinne
Somerville, MA
cybermage1 said:
Yesterday my tablet offered to update, but it failed the update - tried twice. The only thing I've done is root the tablet, I haven't uninstalled any default apps or anything.
I figured no big deal I'd try at work from my development machine today where I could unroot it and check adb logs and such.
Today I check for updates and I get "Your device is up to date" but I'm still on 3.0.1.
--- UPDATE ---
Checked the devel forum and found that this appears to be the case - they pulled the update and promise a new build tomorrow:
http://forum.xda-developers.com/showthread.php?t=1158359
Click to expand...
Click to collapse
Is there a source other than what someone on XDA has "said"?
People lie. I'm not saying the original user lied but I've already seen a few posts linking to that one claiming along the lines, that 'Acer has said they pulled the update' when there is absolutely no official source.
The update has worked and is working for many of us. A friend of mine also got an update yesterday, which doesn't fall in line with the update being 'pulled' by Acer.
As you can see, many of us are getting different builds. What I SUSPECT is the case, is people are rooting and changing their build.props and it's confusing the update procedure on some units. People who don't know the ups and downs of rooting have done just that. They've switched files and components, wpa supplicant files etc. and noone knows the exact process that the device/software users to grab an update. This is just complete speculation on my part, I updated fine and so did a friend of mine that owns it. I did not root, he did not root. We both got the same build of 3.1 and he got his weeks after I got mine.
The point of my message is this, post rumor or something in the title so people don't just read your message and run with it. Because down the line, people are going to quote your thread as well and then lots of people will think "Acer pulled the update!, what's wrong with the one it put out originally!?" and that isn't necessarily the actual case.
Neoprimal said:
Is there a source other than what someone on XDA has "said"?
People lie. I'm not saying the original user lied but I've already seen a few posts linking to that one claiming along the lines, that 'Acer has said they pulled the update' when there is absolutely no official source.
The update has worked and is working for many of us. A friend of mine also got an update yesterday, which doesn't fall in line with the update being 'pulled' by Acer.
As you can see, many of us are getting different builds. What I SUSPECT is the case, is people are rooting and changing their build.props and it's confusing the update procedure on some units. People who don't know the ups and downs of rooting have done just that. They've switched files and components, wpa supplicant files etc. and noone knows the exact process that the device/software users to grab an update. This is just complete speculation on my part, I updated fine and so did a friend of mine that owns it. I did not root, he did not root. We both got the same build of 3.1 and he got his weeks after I got mine.
The point of my message is this, post rumor or something in the title so people don't just read your message and run with it. Because down the line, people are going to quote your thread as well and then lots of people will think "Acer pulled the update!, what's wrong with the one it put out originally!?" and that isn't necessarily the actual case.
Click to expand...
Click to collapse
It does explain how I was able to get the update days ago, but now cannot.
Quick question: If the "No update Your device is up to date" window somehow managed to appear thousands of times in a relatively short period of time, is it possible that it will permanently burn itself into my display? Thanks for your help. (lol)
I'm not rooted, didn't change at all my A500 and yet can't update my tablet. "your device is up to date"
Sent from my A500 using XDA Premium App
zolhof said:
I'm not rooted, didn't change at all my A500 and yet can't update my tablet. "your device is up to date"
Sent from my A500 using XDA Premium App
Click to expand...
Click to collapse
Be patient young padowan....it will come. Or use a ROM like I did. 3.1 working flawlessly.
TFordham said:
Be patient young padowan....it will come. Or use a ROM like I did. 3.1 working flawlessly.
Click to expand...
Click to collapse
Which rom do you suggest?
Sent from my A500 using XDA Premium App
rorytmeadows said:
It does explain how I was able to get the update days ago, but now cannot.
Click to expand...
Click to collapse
It absolutely does not. This happens on phones as well. If your device is showing an update and you decide to factory reset or even reboot before you download the update, there is a possibility that you're moved down a bit in the server queue.
It's very rare that it happen on a reboot, but it is def. possible if you do a factory reset. Any number of things can explain a stalled update, it doesn't at all mean Acer pulled it.
I'm still waiting for an official source...nothing so far on Acer's FB or anything like that. If anyone could provide one, that'd be great.
I just bought my new A500 yesterday. It is not rooted. When I connected to my home network for the first time, I received a message telling me that an update was available. I assumed it was the 3.1 that everyone was talking about. It downloaded and installed with nary a hitch. I got confirmation of successful update. After the update, I realized that I was having some of the same issues that others were talking about, namely a dodgy keyboard and the inability to activate CAPS Lock. It is then that I discovered that I had NOT received the 3.1 upgrade, but rather, something below. Here is what I found when I looked at Settings > About device.
Android Version: 3.0.1
Kernel Version: 2.6.36.3
Build Number: ACER_A500_1.141.07_COM_GEN1
Whatever version this is, it too is not quite ready for prime time. I hope they release a reliable update soon!
That is the Build that I had to be at before I was moved to Build Number ACER_A500_4.010.08_COM_GEN2 and VER 3.1.
Good luck with your new A500 hope you like it as much as I like mine.
ok, i just got off the phone with a senior acer tech, yes and actual technician not from india. So this should put your mind at ease. Acer sold more units then they expected and it resulted in google not having enough server to service all of the android devices. So for example acer put out 4 million units but there is only 3.7 million on the google registery as of yet. all the people including my self that have 2 units and one updated and on didn't will have to wait a little. PS the 3.1 update is loaded with bugs as well. Don't think it's the holy grail.
problems with 3.1 are less then 3.0.1 but they are there like random closes, slow downs even though it's doing nothing, late coming out of sleep and wifi issues and still no support for external hard drive, and most keyboards don't work.
all in all if you don't have it yet it's coming, if you do well wish and hope for 3.2 update soon like me
mnaderi said:
PS the 3.1 update is loaded with bugs as well. Don't think it's the holy grail.
problems with 3.1 are less then 3.0.1 but they are there like random closes, slow downs even though it's doing nothing, late coming out of sleep and wifi issues and still no support for external hard drive, and most keyboards don't work.
all in all if you don't have it yet it's coming, if you do well wish and hope for 3.2 update soon like me
Click to expand...
Click to collapse
You're kidding - and after I got right royally slapped for saying exactly the same thing a month ago.
Just proves this place is chock full of fanbois.. (them, not you)
lolz @ mnaderi. my experience has been completely opposite. i've been on 3.1 for about a week now and it's waaaaay better than 3.0.1. the browser is much smoother and rarely ever force closes. hooked up my keyboard and mouse, no issues at all. hdmi out to my 1080p tv. everything is working great. i will admit it does have a few bugs here and there but compared to 3.0.1 it is a very nice improvement. i've had far less issues. i'm even using the stock launcher because i can resize the widgets now. was using launcher pro previously. all in all, a great update. still waiting for my mom's iconia to say its ready to be updated to 3.1. got the 1.141 update last night.
btw, i've never rooted my iconia. these things are too new, it's not worth rooting right now because the development is so weak. i'll give it another 6 months when we start seeing some really nice custom ROM's from some of the amazing developers on xda.
tekmoe said:
lolz @ mnaderi. my experience has been completely opposite. i've been on 3.1 for about a week now and it's waaaaay better than 3.0.1. the browser is much smoother and rarely ever force closes. hooked up my keyboard and mouse, no issues at all. hdmi out to my 1080p tv. everything is working great. i will admit it does have a few bugs here and there but compared to 3.0.1 it is a very nice improvement. i've had far less issues. i'm even using the stock launcher because i can resize the widgets now. was using launcher pro previously. all in all, a great update. still waiting for my mom's iconia to say its ready to be updated to 3.1. got the 1.141 update last night.
btw, i've never rooted my iconia. these things are too new, it's not worth rooting right now because the development is so weak. i'll give it another 6 months when we start seeing some really nice custom ROM's from some of the amazing developers on xda.
Click to expand...
Click to collapse
I agree that development is weak, but I root for getting rid of ads and access to all folders (and a restart button on screen).

Any Canadians get OTA 3.1?

I have a 32GB with Firmware version 1.016.05_COM_GEN1 and I still have no OTA update when I check in the settings, anyone have this version get an update yet?
Got mine in Saskatchewan.. 32GB model purchased at BestBuy... Had to manually trigger the update though it didn't prompt me.
Thats wierd, mine still has no update when I check for updates. Guess I'll have to do the CWM way.
I had the update last night but then I haven't had any prompt for it today.
i just got the iconia yesterday from staples. Checked for updates and there is nothing yet. Some people are speculating that it's going by serial number.
Anyone know if this is true?
I'm still on 1.016.05 as well (32GB). Got my tablet about 2 weeks ago from Staples. No updates, never rooted or anything. I'm giving it a few more days before I try a manual upgrade.
Hi, I bought it at BestBuy in edmonton.
Just bought, I received an update to 1.139.04 (or 1.139.01 don't remember).
Three days ago I received the honeycomb 3.1 by OTA. Then... a strange thing
I had some problem so I lost all photos (my fault), so I returned back to the 3.01 (I did a backup before the update to 3.1) to try to recover the photos.
Then I was going to update a second time to 3.1 by OTA... but I couldn't!! My A500 was up to date!!! I still waiting a clarification...
PS
could some of you send me the original, stock recovery image (recovery.img)? Thank you very much
Picked one of these up today. Have checked for updates, but no updates available so far?
apparently there is an issue with the update not working properly and it has been postponed until tomorrow...
Got it here in Toronto.
Sent from my A500 using XDA Premium App
For those that got the update, do you remember what build you were on prior to the update? Was anyone on 1.016.05 or something similar?
That was the build I was on when I bought it. I'm on 1.139.05 now. Regretted not taking the ota update for hc3.1.
I asked Acer why I was still on 1.016.05. Ignoring 3.1, I wanted to know why I never received a more recent 3.0.1 build such as 1.139.05 (which seems to be standard for Canada).
Their response was, "We are unable to determine why your unit has an older build and is not able to update. This is not a known issue." They suggest I do a factory reset. This isn't a big deal to me, the only thing I'm a bit concerned about is Angry Birds progress .
I'm wondering if anyone else is still on 1.016.05 in Canada, and am also wondering if anyone that installed 4.010.22_COM_GEN1 from vache's post in this forum have got any subsequent upgrades in Canada. (Post: http://forum.xda-developers.com/showthread.php?t=1159443)
I have kept my A500 stock and unrooted, and prefer to leave it that way for now. Thanks.
Haggis70 said:
I asked Acer why I was still on 1.016.05. Ignoring 3.1, I wanted to know why I never received a more recent 3.0.1 build such as 1.139.05 (which seems to be standard for Canada).
Their response was, "We are unable to determine why your unit has an older build and is not able to update. This is not a known issue." They suggest I do a factory reset. This isn't a big deal to me, the only thing I'm a bit concerned about is Angry Birds progress .
I'm wondering if anyone else is still on 1.016.05 in Canada, and am also wondering if anyone that installed 4.010.22_COM_GEN1 from vache's post in this forum have got any subsequent upgrades in Canada. (Post: http://forum.xda-developers.com/showthread.php?t=1159443)
I have kept my A500 stock and unrooted, and prefer to leave it that way for now. Thanks.
Click to expand...
Click to collapse
there's an app to backup your AB progress, its in the market and free
as for the update, i got mine 7-10 days ago and (after i fixed all my mods) update no hassles.
lelemar said:
Hi, I bought it at BestBuy in edmonton.
Just bought, I received an update to 1.139.04 (or 1.139.01 don't remember).
Three days ago I received the honeycomb 3.1 by OTA. Then... a strange thing
I had some problem so I lost all photos (my fault), so I returned back to the 3.01 (I did a backup before the update to 3.1) to try to recover the photos.
Then I was going to update a second time to 3.1 by OTA... but I couldn't!! My A500 was up to date!!! I still waiting a clarification...
PS
could some of you send me the original, stock recovery image (recovery.img)? Thank you very much
Click to expand...
Click to collapse
That is extremely unusual. Once you're on 3.1, a factory reset should have kept you on 3.1. What I'm thinking is, perhaps you didn't pay full attention and assumed you went to 3.1 but that the update was an incremental one. That is, you went to another build of 3.0.1. Those on 1.016.x still have to go to 1.39.05, this is the version that gets updated to 3.1. I suspect that's what happened to you and you thought you got 3.1 but it wasn't.
All you have to do is wait, it will come.
Neoprimal said:
That is extremely unusual. Once you're on 3.1, a factory reset should have kept you on 3.1. What I'm thinking is, perhaps you didn't pay full attention and assumed you went to 3.1 but that the update was an incremental one. That is, you went to another build of 3.0.1. Those on 1.016.x still have to go to 1.39.05, this is the version that gets updated to 3.1. I suspect that's what happened to you and you thought you got 3.1 but it wasn't.
All you have to do is wait, it will come.
Click to expand...
Click to collapse
I'm at 1.39.05 on my unit as well. The 3.1 OTA release has been MIA for at least a week now and nobody knows for sure when it's going to be available again. One user stated that Acer told him September which I hope isn't true. I really like my A500 and I think it's one of the best android tablets available even though most reviews seem biased against it. The 3.1 update has been a real sore point with this tablet though....
Rob

why i didn't get the update(OTA) 3.2 yet?

hi
i'm using stock rom
ACER_A500_4-010-15_COM_GEN1
and now in israel and bought the iconia a 500 in switzerland and didn't get yet the update
what to do?
thanks
I7210I said:
hi
i'm using stock rom
ACER_A500_4-010-15_COM_GEN1
and now in israel and bought the iconia a 500 in switzerland and didn't get yet the update
what to do?
thanks
Click to expand...
Click to collapse
Wait for it. There are many people in many different parts of the world that haven't received the OTA update as of yet.
If you really want it now, you can get the file and manually update from here:
http://forum.xda-developers.com/showthread.php?t=1113878
But remember, once you update to 3.2 you have no root, and as of yet there is no way to root 3.2 on our tablet.
maybe in your area is still on process of putting an update.
I got my 3rd update last night and now, 3.2 (my first update was 3.1 from original 3.01 and I don't know why 8 have to update again to 3.1 and now, the latest over OTA.
I'm here in Algeria and my A500 was bought in Houston last 27th July this year.
If your in the U.S. I don't think its been released yet for us. I know I'll be one of the first batch of people sense I got my tab in April so until then I'll make a thread if there isn't one yet for the states. I know the release by VID number which I'm sure also coincieds to the manufacturing date, and the push process is long, even when they pushed that small. 13 update in June I think, I still see people posting they just got that update in august.
Sent from my A500 using XDA Premium App
Hello there, Im now at Acer_A500_4.010.42_COM_GEN1 and I dont see a file to make a direct upgrade form here, Im guessing that I can downgrade to a version available to be upgraded to 3.2, can you tell me if this is feasible please?, If so I will look for the procedure in the forums and dont bother you anymore, thank you very much.
I'm in Aus with an A501 - so I'm guessing no news yet on 3.2 for us? 3G dropouts (occasional) are the big thing I'm looking forward to. WiFi dropouts are occasional only. Also I heard rumour that video (720p) playback is improved? I.E less of a need to handbrake everything!
Mystikalrush said:
If your in the U.S. I don't think its been released yet for us. I know I'll be one of the first batch of people sense I got my tab in April so until then I'll make a thread if there isn't one yet for the states. I know the release by VID number which I'm sure also coincieds to the manufacturing date, and the push process is long, even when they pushed that small. 13 update in June I think, I still see people posting they just got that update in august.
Sent from my A500 using XDA Premium App
Click to expand...
Click to collapse
I'm in Panama City, FL and I got the update last week. Works great.
Mike1825 said:
I'm in Panama City, FL and I got the update last week. Works great.
Click to expand...
Click to collapse
When did you buy your tab?
Greetings, I am near San Francisco CA. I purchased my A500 about 12 days ago. When I pulled it from the box the first time it did 2 updates. One update to 3.1 and the next update took me to Acer_A500_4.010.13_COM_GEN2. I was stuck at that for the next 12 days. Every day about 10 times a day I would hit the update button hoping for the OTA to 3.2. It never came. Today I thought I would force update it. Right before I tried the force update to Acer_A500_4.010.38_COM_GEN1 I hit update one more time thinking I should try it before I did a force update. The update still did not come. I then updated to Acer_A500_4.010.38_COM_GEN1 using the link provided in XDA forum topic '[OTA] Full Package and Update'. The second the update finished I hit the about>update button again and it instantly got the OTA download to 3.2. I now have 3.2 installed. Not sure I would have ever got the update from Acer_A500_4.010.13_COM_GEN2. I think once you update to the .38 you can then update to OTA 3.2 .
That's because .38 Gen 1 is for another region that has been released for. The update for .13 Gen 2 will come soon enough for the U.S. we just got to wait a bit, but they will eventually make a release build for us without having to custom rom update.
Sent from my A500 using XDA Premium App
Then why do so many people in the USA have .38 when they have never installed anything custom? The a500 I took back to the store for poor build quality was .38 and it was purchased in San Francisco CA. Not sure how letting acer install a stock OTA is considered custom.
Same here, 6 A500 tabs in tha house. 3 have had the update, other 3 didn't receive anything. All 6 are from the same batch.
Acer really ****ed it up this time
I have the wifi only version, and have not received the OTA update. Is it possible that the ones that have updated have the mobile wireless option?
I have a Gen2, no update yet. I am hoping the new update fixes wifi? Or well, makes it faster, I have Comcast 15-20mbps, and get a measly 5mbps when I run a wifi test.
gerke said:
Same here, 6 A500 tabs in tha house. 3 have had the update, other 3 didn't receive anything. All 6 are from the same batch.
Acer really ****ed it up this time
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Do a factory reset from the Settings menu and they WILL receive the update. Back up any important data before doing this though as wil will lose it.
Trinnity66 said:
Do a factory reset from the Settings menu and they WILL receive the update. Back up any important data before doing this though as wil will lose it.
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Done that already, no update yet
It depends on servers
I asked someone on acer, and they answered me that it depends on the servers, and because it's a worldwide process it can take some time to get in some countries. For example here in Mexico there are some users getting 3.1 upgrades, when in some other countries there have been 3.2 upgrades.
It's kind of weird but that's how this thing works. It's in stages. So be patient, and wait for it.
Luescoff said:
I asked someone on acer, and they answered me that it depends on the servers, and because it's a worldwide process it can take some time to get in some countries. For example here in Mexico there are some users getting 3.1 upgrades, when in some other countries there have been 3.2 upgrades.
It's kind of weird but that's how this thing works. It's in stages. So be patient, and wait for it.
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Hopefully you didn't pay Mexican pricing for one. Electronics are at a massive premium here(I'm stuck here for the time being unfortunately)
Update late Sept or early October in US.
This is from another forum and an email from Acer.
Subject
---------------------------------------------------------------
When will the HC 3.2 update be released to US customers?
Discussion Thread
---------------------------------------------------------------
Response (Jayaram K) - 09/22/2011 04:38 PM
Thank you for contacting Acer America. My name is Jayaram and Badge Number GWSI1195. I'll be happy to assist you.
I understand that you have an query regarding HC 3.2 update. I understand your concern. Let me see what best I can do for you.
Please note that for the Iconia Tab A500, the 3.2 update is targeted for late September or on early October. We have no exact date and this will be available via FOTA push.
I hope that you find this response informative.
For further clarification please feel free to visit our web site Acer Support: Welcome to Acer Support
Thank you for contacting Acer.
Have a great day!
Respectfully,
Acer America Online Technical Support
Guys what about a501? Did someone contacted acer on this subject? I recently returned to stock 3.0.1 hoping there will be update soon and im geting sick with 3.0. They said update is around but there i sno update for my device. Anyone took OTA on a501?

[Q] ICS still no update in UK Acer fail

I was under the impression that the roll out for the update should end today the 4th may why has my tab not been updated does anybody no when all the a500 tabs across the world should get the OTA update is there a end date just like the start date
I'm also rocking a UK A500 and still no ics update. Got a reply from Acer Support UK telling me to do a factory reset if I'm not getting the update even after installing the Enhancement software. Right now,I'm done trying to get the update OTA. I'll wait till I get the chance to root the device then install a stable working custom rom,though might take me a three months before I get to it. As I've heard,custom roms do require patience
Sent from my Galaxy Nexus using XDA App
A500 in DK still no ICS either
This plain sucks
Try to wipe the system, is easy - hold down the volume up, keep ... hold down the power button, hold, and when appears ACER, cringe-screen lock back and forth .... see the caption in the upper left corner of the screen, the tablet automatically goes into reboot and as soon as appears ACER, pinch and hold the power button to turn off completely devaysa .... then repeat the whole procedure twice more. After the last wipe carve plate holding the power button, and from off his run on the firmware of the stock by holding the volume down rekaveri power button ... update.zip course you should already be on the microSD root. After the firmware again and then do a wipe already use 3.2.1 ... Next install ICONIA TAB Update Enhancement and wait for the arrival of ICS.
I heard the update was pulled out as there were a lot of complaints, not sure if this is true...though.
vnl said:
I heard the update was pulled out as there were a lot of complaints, not sure if this is true...though.
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Where did you hear this? I've not seen any statement from Acer regarding this if they have they should atleast inform there customers can you post a link to where you seen this thanks
Exactly, Acer needs to communicate with customers in order to know what's going on cos right now, a lot of ppl are in the dark concerning this update
Sent from my Galaxy Nexus using XDA App
nasimdejai said:
I'm also rocking a UK A500 and still no ics update. Got a reply from Acer Support UK telling me to do a factory reset if I'm not getting the update even after installing the Enhancement software. Right now,I'm done trying to get the update OTA. I'll wait till I get the chance to root the device then install a stable working custom rom,though might take me a three months before I get to it. As I've heard,custom roms do require patience
Sent from my Galaxy Nexus using XDA App
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Click to collapse
Took me all of an hour to go from stock to rom. Its really not that hard.
Sent from my A500 using Tapatalk 2
Got my UK OTA update to ICS this morning,Dont know wkat all the fuss is about,seems like a non event to me,only difference noticed sofar is screen resolution appears to be higher.
Jeez, didn't think my tab would receive the update. Got it a few mins ago and everything seems to work without issues.
Sent from my Galaxy Nexus using XDA App
hi everyone,
just received this update version in Australia and it seems to be fine, no issues at all with WiFi or home screen, have tested all the apps and seems to be good.
i noticed acer withdraw all the updates for about a week, which i think they went back and fixed all the bugs in the package then re-released it just recently again.
so from my end all good to update to this version with this file name from acer.
Acer_A500_041.203.01_COM_GEN1
thanks!
All I can say is your bloody lucky...... its the 14th May here and STILL no ICS update. Seriously thinking of selling the bloody thing and switching to a different brand.....Acer's customer support is non existant.
I also think your lucky, I am thinking of going back to Honeycomb, wifi comes on when it decides, some apps do not run, cant see any improvements in ICS ota.
al2052 said:
I also think your lucky, I am thinking of going back to Honeycomb, wifi comes on when it decides, some apps do not run, cant see any improvements in ICS ota.
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If you are experiencing issues after an ICS upgrade then you should carry out a factory reset (as stated many times in here). I updated to ICS three weeks ago and am experiencing absolutely no issues whatsoever.
If you are experiencing issues after an ICS upgrade then you should carry out a factory reset (as stated many times in here). I updated to ICS three weeks ago and am experiencing absolutely no issues whatsoever.
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Done that prior to ICS download,unfortunately it took me days to reload over 100 apps including games that required to be re downloaded, tried backup but that only backed up original apk,so looking into a backup prog that will give me more before trying again, any suggestions

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