After I updated to the latest firmware update, Honeycomb 3.1, it seems as though I am experiencing random reboots of the tablet and some battery drain issues when docked to the keyboard. I know people are having the battery drain issues, but what about the random reboots, and if so, do you know how to stop it?
I was also getting the SOD, but I fixed that by turning automatic brightness off. After the update my GMail widget is also missing, but apparently a factory reset should fixed that.
I am probably going to do a reset and start from scratch and see if my problems are relieved....but I really don't want to have to reconfigure everything.
I have an RMA from Asus in case I want to send the tablet and keyboard back for all the issues I am facing, but I don't know if it is worth it at this point because even though some of the issues are hardware related (such as the light bleed and scratches on my keyboard dock), most of it is software related and I really want them to fix a lot of these issues that they are neglecting to.
I realize that Honeycomb is still new and problems are expected, but if they know the problems exist, since it is such a new product, they should be working to fix these issues.
Related
I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!
ruckartj said:
I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!
Click to expand...
Click to collapse
Yes, I had this issue ever since I update to 3.1 from 3.0.1. I already open a post few days ago regarding this issue. At that time, no one else have this issue.
Last night my TF tablet rebooted automatically without docking to the keyboard dock... (this is after I did a system wipe after I upgrade to "Leaked 3.1" for the second time). It kept on rebooting non-stop for about 5 minutes. I took out the microsd card and power it off. After this, I put the microsd card back into the tablet and it worked again... But after this incident, my TF tablet has been up for about 12 hours without a reboot. I haven't dock it to the keyboard dock this morning. I'm sure it will auto reboot again once I do.
I"m having the same issue except when my TF reboots it also completely wipes the system, this has happened twice already and I'm not very happy.
It's happening to me too. It's really wierd, never when I interact with it, but I will just be looking at it and it's on the Asus screen all of a sudden. WTF
Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.
darkonex said:
Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.
Click to expand...
Click to collapse
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike
mikewong27 said:
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1115722
That's the link for the battery widget, I did just install that yesterday morning too so it's possible that may be causing it for me I dunno. I updated to 3.1 last Tuesday or Wednesday and I don't recall seeing this random reboot issue until yesterday so I'm not too sure it's the 3.1 update itself causing it, I still think it's some app or combo of apps I've installed that's doing it...
I've read some reviewers complaining about this problem in some reviews of the Yotaphone 2 around the web, but couldn't find anything related in this forum, so...
Is anyone here having problems with the keyboard lagging while typing text? As if the device didn't have enough power to process the character hittings and ends up queuing and eventually missing some of them. I've been using the default Google Keyboard, but this problem is regardless of the keyboard application I use, and is just driving me crazy.
I'm still on Kitkat as it is my favorite Android, but it's so frustrating typing on this device I am really thinking of upgrading just to see this issue gone. Has anyone already experienced these lags? Can anyone confirm that this has been addressed on Lollipop?
The problem is RAM related. Chheck wich application use more RAM in your device and try uninstalling them.
Turns out it is not RAM or processor related, it is a touch sensitivity issue. Actually, according to people responding to the reviewers mentioned, it is not even an issue, but a feature, as it was apparently meant for glove usage (Russian smartphone, makes sense).
And I find it to be the case. If I take care to lift the finger enough from the screen between character hittings, the "problem" goes away.
So....looks like the solution is to tweak the screen sensitivity somehow, or to learn how to live with that once knowing what causes it.
Just to report some findings:
My device was running the RU 4.4.3 firmware when I was coming across this problem. Now with the EU 4.4.3 version, this overly sensitive touch is gone.
So this "glove mode" is definitely something from the russian firmwares.
Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
Click to expand...
Click to collapse
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
Click to expand...
Click to collapse
In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13
Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.
Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.
Just bought a Ze552kl off Amazon for a pretty sweet price of ₹16,725 (£191.14/$256.16) couple of days ago.
Though it was running Nougat 7.0 right out of the box, there were some minor UI bugs like on pulling down the notification panel it'd sometimes get stuck and the only way out would be to get to the home screen.
An update fixed that, but scrolling lag still persisted.
To rule out hardware issues I performed touch tests and though it managed to pass, it was difficult. I had to run it multiple times because it involved user input. It requires you to trace the boundaries of four shaded areas which are quite slim.
(Factory reset didn't seem to make a difference either)
I then tried a couple of touch calibration apps which brought noticeable improvements but it's still not enough.
So did I receive a faulty set or is it some software issue ?
Are you on the latest version of the ASUS ROM? I have a slightly different model than you, but I found the initial Nougat update to be very slow and buggy. Subsequent updates seems to have fixed most issues...
I guess, yeah, because I haven't received any more updates post the latest one mentioned on their website.
I really don't have any issues with this ROM except for the not-so-great touch response. It is a bit laggy, but that's all.
EDIT: Oh, and the Firmware is WW-14.2020.1708.56
I've been using POCO M3 for about two weeks right now, and i encountered a really strange thing.
Screen really randomly drops brightness a little bit, not too much, but it's really annoying.
1. Auto-brightness disabled.
2. I tried to reproduce brightness drops by covering/shining a light into all available sensors (doesn't work, so it's not related)
3. Tried to apply gentle pressure to the phone, in case it's an internal connection problem, without any results.
4. Behaves the same with stock, as well as other ROMs i've tried (dotOS, ArrowOS)
I didn't notice any other problems related to this, but i worry it's a sign of things to come.
Tried to ask a couple search engines, didn't find anything similar to my problem.
Some days i don't notice any, some days its driving me crazy how often it does this. Does anybody have any ideas what it might be?
It happens the same to me. My rom is CrDroid. I don't know the reason either. I usually notice it while using chrome