Database Users

TyTN dropping calls in a middle

Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?

rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike

Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG

You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.

Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844

Poor/intermittent Signal - so far so good solution

There are a few thread's already on the site about signal problems with the X1 however many are quite old and I thought a specific one with a (so far so good) solution would be welcomed.
Many people have had problems with their signal being lost or being poor and there are posts on the Vodafone forums, here, as well as many other sites and many suggest they have contacted SE without much success. Mine got so bad I was ready to give up the phone and go to N97.
I had some advice from someone at a local friendly phone store about what may be the problem and he suggested (to stop me claiming on my insurance I'm sure) changing the connection settings so it only looks at GSM.....
.....I did this three days ago and since I have had no loss of signal and my signal strength has been better than ever.
To do this:
Start > settings > comm manager > settings > phone > band
Select your network type : GSM
Not sure of the significance of this change (from auto) but its worked wonders for me
Phone:
O2 UK, R3A, xperiatweak, mms changes, Dashwire, advanced config, spb galore
Good luck and I hope this works for you (let me know how it goes)

Found the same problem when I first received the phone, I too changed the band to GSM, mainly to save battery usage as 3G wasn't needed and noticed the signal is A LOT stronger...
Not noticed any downsides to disabling 3G either as my internet browsing is still very fast using Opera Mini.

maybe a stupid question: with 3g disabled, can the phone still lock in HSDPA?

i dont think so
in theory when its connected to 3g it should still have a gsm link as backup to switch to if there is a problem

still working
A week in now and the signal is still without problems and I've found the battery life of the phone is at its longest since I got the phone at the end of last year
In answer to other posts - I've remained connected to O2 UK Mobile WEb (GPRS, 3G) despite selecting GSM only

This is useful only if you don't need 3G or 3.5G... If your 3G coverage is ok, there is no trouble either... There is a huge change depending your operator and your location

i did this for a couple days and had to switch back. i've NEVER been able to connect to 3g (i have an X1i in america where the X1a is sold), but upon applying this change of setting i couldn't get HSDPA anymore and all my internet/data activities was like creeping death. i could only connect to Edge, which is practically unusable

asayamalaka said:
maybe a stupid question: with 3g disabled, can the phone still lock in HSDPA?
Click to expand...
Click to collapse
nope! but its going to use EDGE which is also pretty fast.u probably wont notice the difference on a smartphone anyway.

achmed20 said:
nope! but its going to use EDGE which is also pretty fast.u probably wont notice the difference on a smartphone anyway.
Click to expand...
Click to collapse
lol are you kidding? when i'm on edge i might as well be tapping morse code across two cans with a string between them. everytime i pull up google maps on edge i might as well pay a homeless guy to steal me map pages, it would take a lot less time..... HSDPA is the complete opposite for me, everything loads almost instantly

Data network not available. (tested several roms and modems)

Hi,
I'm currently doing my community service at a place where the network coverage is very bad and I often get the failure message "Data network not available." if I want to call someone. Sending messages does also not work and other people also can't call me.
To solve this I always have to disable the data connection and restart the phone once or twice.
The failiure message doesn't occure if I disable data connection and set the mobile network to GPRS-only.
I had the same issue with different modems and roms, these are:
JPY, JS5 and JS7 testet with the JPY AND JVE modem.
I can't tell you if this also happens with CM7 or JV1 because I haven't used them at work long enough.
I know that there have been a few threads about this, but there aren't any solutions for this problem, so maybe you have I magic trick for me or we can solve this together?
Btw: I have the international SGS (GT-i9000) and I'm currently running JS7-Rom with JVE-Modem and supercurio-kernel for ext4-filesystem and root access.
nice regards
mike
Ps.: Except for this issue, the phone is really great. I have it for two weeks and I like especially the samoled display .

Looks like your area doesn't have proper 3G Network.

I think we all get this, I know i do. What it really seems to mean is, you have no network coverage from your main provider (calls/text and data), but if you need to make an emergency call I have found another network I can use.

But i have a working normal GSM connection, only 3G/HSDPA is not available everywhere. And I should at least be able to make phone calls if I have GSM connection. (Sendig SMS should be available too of course.)
My old Nokia 5800 with Symbian worked everywhere without any problems.
thank you
nice regards
mike

Does the phone work correctly well away from that location .
jje

check your APN entries make sure they are correct

Hi,
yes it works when I have a better network coverage without any issues .
APN-Entries are the right ones.
What I should tell you is that the 3G network coverage at the place where I work is really extremly bad. Sometimes when you walk a few meters you have a working 3G connection and sometimes not and because I only have to work there until the end of June it's not a big deal but I thought I post it here because it might be a bug in the modem.
nice regards
mike

_-mike-_ said:
Hi,
yes it does work when I have a better network coverage without any issues .
APN-Entries are the right ones.
What I should tell you is that the 3G network coverage at the place where I work is really extremly bad. Sometimes when you walk a few meters you have a working 3G connection and sometimes not and because I only have to work there until the end of June it's not a big deal but I thought I post it here because it might be a bug in the modem.
nice regards
mike
Click to expand...
Click to collapse
....you just answered your own question. Just use gsm/edge/2g.
Sent from my GT-I9000 using XDA Premium App

But why does the calling app use the 3G-Connection if GSM is enough?
Better quality?
thanks

s4 data connection issue comes from my 9505...

Helo all..
I just brought that phone s4 9505 lte version for 1week ago. And at that time I did not find any issues on my phone. As u know I only checked using wifi and play games. It seems to work well everything. But today I am realized that something wrong in my galaxy s4 particularly when I use data network. The main problem is in the H symbol that always appear in the top of the screen with 2 sides arrow. When I do nothing with my phone or idle for a short while, the data connection suddenly stop working which means u can not browsing at all even making a call and texting. So the only way is to refresh the network or change the mode or restart your phone.
I dont know why it always happen in my phone many times. I have tried to refresh network and change the mode then give back to the wcdma mode. It occurs same issues again after a couple hours. But I did not notice where I use gsm mode.
About my signal is good. No drop signal at all. But I always encounter that problem. Maybe anyone who has the same issue .. plz inform then we can try searching out the solution. Thx

Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility

hendranata said:
Addition information.. I buy this phone from singapore comes with official local warranty.
Actually. I have not tried to change another provider and I hope this cell is not fault factory.
I will try with different area and provider first then decide possibility
Click to expand...
Click to collapse
Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.

skorner said:
Are you on vodafone? There is quite some discussion going on in german forums where the lte - 3g change seems to be problematic when on vodafone network with the i9505. If so you might want to check forums like android-hilfe.de or so. Btw. Im in switzerland on provider swisscom and have the same problems. Data connections drops completely every few minutes. Very annoing.
Click to expand...
Click to collapse
Yes I notice in other sub thread there are quite a lots number signal problematic. Yet in my case is different from that case..
I just tested set into wcdma mode along night and until now it still work perfectly. This problem can not be predicted when it will occur. Sometimes I browse internet for 2 hours..afterwards my phone can not be used completely even testing and calling. I hope this is a provider caused.

europe - preferred network - voice calls

Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]

canned_polar_bear said:
Hey guys,
Well, I ordered the essential phone from amazon.com and had it shipped to Europe (Belgium). It's working great for the most part but I have a question for anybody else who imported it from the USA about the preferred network.
If I check on the the frequency check site it shows that all protocols are compatible with my provider, including UMTS (which I presume is WCDMA).
If I set my preferred network to anything with WCDMA then it's impossible to make voice calls. Normally the GSM/WCDMA/LTE option int he preferred mobile networks should be perfect for me, no? The workaround I use is to select LTE/GSM/TDSCDMA in which case my phone connects with LTE and and allows me to make voice calls.. the weird thing is that it looks like my data connection drops to GSM (2G) while making a call.
Is this all normal? Anybody else encountered any issues and found workarounds/fixes?
thanks!
[edit, one of my friends has the same phone and issue, so it's not device specific. i also e-mailed essential and their first response wasn't helpfull and completely besides the point]
Click to expand...
Click to collapse
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure

joshclouds said:
Hey mate while I don't know if this will fix it but may help... Try dialing *#*#4636#*#* on your phones dialer and then click on phone and then click three dots in the top right corner and then select radio bands and then select Europe.... It should help but then again not sure
Click to expand...
Click to collapse
thanks but that didn't work. back to the LTE/GSM/TDSCDMA prefered network...

I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.

niko_c said:
I just received the phone last Saturday here in Belgium and I noticed a lot of battery drainage due to a loss in cellular signal. Fiddled around a bit and set my radio band to Europe and preferred network type to LTE/WCDMA. Still managing to maintain LTE+ and make phone calls at the same time. My provider is Proximus. Let's see how it goes the upcoming days and how it affects battery usage.
Click to expand...
Click to collapse
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1

canned_polar_bear said:
really weird, i'm on the same provider and tried exactly what you mentioned above but wasn't able to make phone calls.... on the upside my battery life has been stellar with the preferred network type i'm using. really impressive not to mention when it's asleep which is amazing, it stays at 100% overnight.
which hardware revision are you on? mine is 1.8 running android 7.1.1
Click to expand...
Click to collapse
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response

niko_c said:
Same hardware revision and same android version with security patch from November. I lost 15% battery overnight in airplane mode I guess something is going wrong at the quality control level at Essential Even though it has a lot of problems, I'm still loving this phone! It evokes an emotional response
Click to expand...
Click to collapse
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.

canned_polar_bear said:
15% in airplane mode?? hmm that's very odd, specially since mine stays at 100% overnight.. then again i don't have any of those social media apps or anything special and I did set it to turn off wifi while sleeping and not charging. you might have a rogue app on your hands.
well i guess all that's left for us to do is cobble together a franken-phone from both our essentials and we'll have the perfect phone.!!
after i got used to the weight I started really enjoying the phone as well.
Click to expand...
Click to collapse
No social media apps here either, only Whatsapp as an extra messenger service. I have all background autosyncs for all accounts disabled as well and yet lost another 9% over night...
Aah well, Oreo might bring some improvements and beta is already released for Essential Phone!

Hey guys,
I know the thread is old, but before I start a new one, maybe we could warm this one up?
I have a pretty similar (or the same) Problem with connecting to the different network types.
I just got my PH-1 from ebay two weeks ago. Sprint variant, but worked without a Problem here in Germanys GSM-based network - so I thought! After some days I noticed that in some areas I only had poor to no reception, where I knew it should be better (I never changed my carrier). Some twiddling and I found out, that the PH-1 only uses the 4G and 2G networks - not 3G! The 'Preferred network' was set to 'global' and I even went to *#*#4636#*#* --> three dots menu --> Europe. Just to be sure. So perhaps the antenna doesn't work properly I thought, but when I switch to 'WCDMA only' I get full reception 3G (H+). So the device is able to use alle three types of networks. After that I tried all different combinations, but in the end it comes to either 3G or 4G and 2G.
I tried another SIM-Card from the same Provider (o2/Telefónica) but its the same with the PH-1 and the SIMs work without any problems in my old device.
After that I followed the big discussion thread about unlocking the device on this forum and in the end successfully unlocked AND SIM-unlocked the device by flashing the modemst1 and modemst2. That changed nothing
My next step was flashing LineageOS 15.1 - also nothing changed...
Thus this is surely related to the PH-1 directly. Any ideas what the reason for this could be? Are there any other preferences I could try to change?

Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?

morfeas-dsl- said:
Any tips for europe and android pie with this phone? Should i set it to 4g/lte as preferred?
Click to expand...
Click to collapse
This is same as 3G/4G LTE so should be fine - i use LTE only because have VoLTE but if not then good have 4G/LTE enabled.