Having problems with the G1 - G1 General

Ok, guys, i usually try to do my own research and whatnot before i bother ya, but im stumped, so i figured this was the place to find an answer. My buddy juyst got a tmobile G1 and he is hoprrible at phone technology and he is a couple states away so i cant actually see whats goin on to diagnose the phone and mess with it.
This is what he told me:
"ok my dad gave me this phone so i returned it to factory settings and now i cnt do anything cause im on the home screen and it have this box that dosent do anything in the middle of the screen that says no recent applications and wont go away any time it does it comes back as soon as im about to do something"
Anything you guys could contribute would be greatly appreciated. This is the first nice phone hes ever had...and its droid, guys, so lets make his first droid experience a good one, eh?
thanks, guys.

More than likely his home button is stuck. See if he can press on the back arrow key to see if it goes away.

Related

taking it back to the store a good idea when it goes wrong?

(first of all, I didn't knew where else to post this topic to ask this, excuse me if it's posted somewhere wrong)
So I kinda gave up on my magic, R.i.P.
now i was wondering...
that if I take my phone back to the store... and that i shouldn't get a new one immediatly, bcuz they have to send it to htc facotry... how big is the chance they will know I rooted it and it didn't just mallfunction from its own?
or isn't it possible that they just throw in some new rom? They made it so it shouldn't be to hard to get that fixed...
anyone perhaps has experience with sending back his phone or going back to the store?
tell me what happened... did you get a new one, did you had to pay something to get it fixed or just bought a new phone...
all information is welcome either here on the board or by email first_dimension at hotmail dot com <-
thanks ahead guys...
greetings
a desperate dumazz belgian guy who ****ed up his phone badly
What has actually happened to your phone, can you describe the problem please, it may not have to go back to the repair center. Thanks
uhm, while flashing it, it fell down of my desk, battery got disconnected, ...
now i get my "proximus" (wich is my mobile provider) startup screen, wich doesn't go away
cant enter boot menu (by pressing menu + power on)
nor safe mode (home + power on)
cant even connect to my computer to flash a new rom or anything...
so it's completely bricked i been looking on the internet for days now tried every solution...
nada man...
nothing more than my startup screen...
(edit)
the only thing i can still do is like, when i hit the trackball and power on button it lights up a blue led...
but i read every magic does that even if not bricked...
I heard that someone thought they bricked their phone because they couldn't do anything with all the button combinations but when they tried fastboot it worked and unbricked their phone. I mean he didn't go into fastboot, he just plugged his phone in via usb and just tried fastboot.
I'm saying try fastboot. If that doesn't work then I'm sorry but you have to return it to get it fixed but since they can't get into anything I'm sure they won't know that it is bricked.
thanks for the reply m8, but i tried this already...
just sais waiting for device or sumthing...
i think i read that answer on some other board aswell that someone was lucky enuf to have that but not here, not in my case
bummer i guess...
My carrier offers insurance to replace a phone even if it was lost or stolen. If this was an option for you, I guess you would have already thought about reporting it "stolen," but I figured I'd mention it anyway.
Sorry to hear about your phone.
I bricked my mytouch and I just called T-mo customer service and they're sending me a replacement for free since it's still under warranty.

Sick 'n Tired

Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
What ROM do you have on the phone now?
Nothing that you have described seems unresolvable in the least bit. You are in the right place to make your HD2 live up to its reputation, and it certainly is not hard to do.
IF you can provide any details about your current ROM, etc. that would be a good place to start helping you.
Jnygaard said:
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
Click to expand...
Click to collapse
upgrade to the latest 1.66 rom
Hm, first of all, how do I check what rom I have. Second how do I upgrade it?
1. Settings (on slide bar)>About Phone>Software information
2. Either from HTC direct or from your vendor
Thanks, "please contact your supplier first before upgrading." Aint got time for that.. Hope this will help
So you're not going to check? Are you in the UK?
Seriously, chances are you're on an old ROM and changing to a newer one will work wonders
yeah, i have the old one, anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Jnygaard said:
yeah, i have the old one,anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Click to expand...
Click to collapse
You don't need to waste a cent, or a second of time calling anyone. The won't help you. They'll tell you to reformat your phone, and the problems you described will return.
You came to the right place for help with these issues. Technical support is typically worthless, as usual. Just take some time to read the info provided here, and in just a short time, you'll be happy with your investment.

Pretty sick of this phone

The phone is ridiculously slow, it can't even make a phone call, it just freezes up and does **** all. Its slow when typing messages, its slow when it starts up, i'm sick of this ****, anyone else getting this? A ****ing phone than do everything except make a phone call....great.
Go to Task Manager and End All Tasks. See if that helps.
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
joncy92 said:
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
Click to expand...
Click to collapse
I have had an HD2 since they were released.
Best phone I have had and I have had many.
FAST, stable and smooth.
Something is not right.
​
If it is so bad, return it and exchange for something else. It is not meant for you.
it sounds like a faulty device.
Get rid of it.
You might have just gotten a lemon... if it keeps giving you issues swap it out for a new one.. my wife had that issue with the behold2
weenween said:
If it is so bad, return it and exchange for something else. It is not meant for you.
Click to expand...
Click to collapse
I agree. Get something easier to use.
go get razer v3 ......its not a toy for kids ..........go learn how to use smart phone
Guys I'm completely tech-savvy, the phone is running slow from start up. If i start the phone app from start manu and make a call from there, it freezes, if i call from contact menu, it just doesnt make the call.
Also now i've restarted the phone, it's now telling me the password is wrong.. And sometimes i press the padlock button and nothing happens. Any way to just wipe the thing clean via a computer?..
joncy92 said:
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
Click to expand...
Click to collapse
Take it back and have it replaced. There is too much good in this device for EVERYTHING to go wrong. I had mine freeze once already and I sniffled, but it's ok now.
how much storage space is left on it? sometimes when its maxed out wm gets slow.
but it sounds like its just a faulty device.
also try to watch the language.
Sigh...... now I can't access the phone, when start up, it gets the the lock screen, when i put the password in and press the padlock, nothing happens...
If it's recently bought and always had these problems, take it back and get it replaced while you can. Nobody else is experiencing your problems, so your situation is pretty unique.
I've had it since january, these problems started and got worse, and worse, until now the phone is completely disabled. I can't even unlock the damn thing.
Tech smart
There is no real problem here, except why you haven't returned it!!?? Do you or have you seen anyone else with that many problems? Don't think so!! This is great phone, get another 1 fast! Watch your language, please,,,Quig
lquigley said:
There is no real problem here, except why you haven't returned it!!?? Do you or have you seen anyone else with that many problems? Don't think so!! This is great phone, get another 1 fast! Watch your language, please,,,Quig
Click to expand...
Click to collapse
O_O
I can't even unlock it, and there's no problem? All this stuff with not being able to even unlock the phone from start up has started about 20 minutes ago. I've tried starting up with the SD card in, don't work, without the SD card, don't work. I've restarted it too many times it's just getting terrible. What else can I do. And I don't have time to be waiting around for t-mobile to send me a new phone.
Yes the phone was lovely in the beginning, then things just went straight downhill and it got worse.
Before you throw it away I would do a hard reset on it. Better yet do a hard reset then do another one right away to make sure there are no residuals left over. If it has been getting worse over time I would think that there is somthing corrupt in it.
If that does not help then return it for another one. My TP2 was doing goofy things and that took care of all of them. Doesnt hurt, takes very little time and allows you to say to retailer "I did this, this and this. Nothing helped so device must be faulty."
Sorry for double post, i started up holding down the volume button, the screen came up but on the white section, it says "Serial", i've never seen that before :S..
InRBigness said:
Before you throw it away I would do a hard reset on it. Better yet do a hard reset then do another one right away to make sure there are no residuals left over. If it has been getting worse over time I would think that there is somthing corrupt in it.
If that does not help then return it for another one. My TP2 was doing goofy things and that took care of all of them. Doesnt hurt, takes very little time and allows you to say to retailer "I did this, this and this. Nothing helped so device must be faulty."
Click to expand...
Click to collapse
I can't because I cannot access the phone at all because the i cannot unlock it at startup.

Sprint Hero screen issues had CM6 installed

Hello all and thanks in advance for the help.
I just got a refurb Hero from Sprint a couple weeks ago. I Rooted with Z4Root and started trying out Roms. I had just went from CM 6.2 to 6.1. Had everything working fine until my screen would stop coming out of hibernate mode. I would have to reset the phone to get the screen back on. It has gradually gotten worse (over the course of one day). Now when I reset the phone I might get the screen to turn on 1 out of 40 times, but the screen is now all messed up even when it does turn on now. I cant figure anything out other than to answer a call because I know where the slider is supposed to be on the screen for answering calls, so if someone calls I cant see anything I just swipe the screen and it answers fine.
Any ideas what might be causing this issue? Would it be a harware issue?
Thanks again
Yea I would try a different download you might have gotton a bad one. Also you should try a different rom after a full wipe. If that didn't work then I would say its a hardware issue.
Something.About.Me.U.Don’t
Like.Its.Cool.I.Understand.
.AWAH.
Thanks for the reply. I did nandroid back to every previous backup I had. Now I cant get the screen to turn on at all so, Im guessing its hardware. taking it to Sprint Today, we'll see what they say.
Thanks again
Yup, They replaced the screen and I'm back in business!
Swwet, glad to hear it man now enjoy more xda
Something.About.Me.U.Dont.Like
Its.Cool.I.Understand.
.AWAH.
I was just wondering if there was something to do with installing different roms that could have cause the screen to go out? I am thinking not, but I am new to the whole rooting and rom-ing thing. Is it possible that something I did caused the screen to go out?
Na I doubt it. Hardware usually is the manufacturers fault or user error. Unless you droped it, banged it up real bad or flashed a gsm radio your good. And a screen issue such as yours is most def not a rom issue.The rom dev's on here are solid. And XDA is a well known and respected site. If you need any help with anything just let me know.
Something.About.Me.U.Dont.Like
Its.Cool.I.Understand.
.AWAH.
cool thanks for the response. I was just worried that maybe I messed it up somehow. Glad that was likely not the case

[Q] Nexus 4 Spots On Screen

I already trouble shot it with Google but I figured I would ask here as most of you know more than they.
I already did a factory reset 3 days ago because I deleted a file I shouldn't have. But now it has come down to them recommending me do another and then getting back if it still persists.
The problem is when I turn my screen back on I see white spots all over the screen for 2-3 seconds. I can't imagine why, or even why a factory reset is going to fix.
I have NEVER dropped (cross fingers) or got it wet, and truthfully have no idea how to tell and wouldnt want to begin taking the back off.
I am most certain there is no water damage
So I have tried:
Switched Wallpapers
Turned phone off then on
Switched from Apex to Launcher
Still there. I am posting a pic below. If anyone could help I would be most grateful.
Again you prolly know more than most of their employees
One time when I had a problem, but eventually got fixed, this is what I was told, they will do an advanced replacement, BUT I have to pay $350, then get it back when they get and verify the phone I send
I am not working so would not be able to do that. I suppose I could switch to my phone of choice I have here and just send it in?
Or I was told contact LG where there is no downpayment needed.
In either case, back then I was told there was stock for this type of situation, now I am told they no longer have any? You have any idea when they will catch up
THANKS for even taking time to read this, and even more if you can help
Eric
Hi
eric0668 said:
I already trouble shot it with Google but I figured I would ask here as most of you know more than they.
I already did a factory reset 3 days ago because I deleted a file I shouldn't have. But now it has come down to them recommending me do another and then getting back if it still persists.
The problem is when I turn my screen back on I see white spots all over the screen for 2-3 seconds. I can't imagine why, or even why a factory reset is going to fix.
I have NEVER dropped (cross fingers) or got it wet, and truthfully have no idea how to tell and wouldnt want to begin taking the back off.
I am most certain there is no water damage
So I have tried:
Switched Wallpapers
Turned phone off then on
Switched from Apex to Launcher
Still there. I am posting a pic below. If anyone could help I would be most grateful.
Again you prolly know more than most of their employees
One time when I had a problem, but eventually got fixed, this is what I was told, they will do an advanced replacement, BUT I have to pay $350, then get it back when they get and verify the phone I send
I am not working so would not be able to do that. I suppose I could switch to my phone of choice I have here and just send it in?
Or I was told contact LG where there is no downpayment needed.
In either case, back then I was told there was stock for this type of situation, now I am told they no longer have any? You have any idea when they will catch up
THANKS for even taking time to read this, and even more if you can help
Eric
Click to expand...
Click to collapse
Can't imagine what sort of hardware issue or fault would cause that, it looks like some sort of effect done by software.
You need to reset your phone and go back to the stock ROM (if not already using that) and then see if it still does it, I suspect it will not.
Regards
Phil
So this was present before the factory reset 3 days ago? If not then do it again
Sent from my Nexus 4 using Tapatalk 2
PhilipL said:
Hi
Can't imagine what sort of hardware issue or fault would cause that, it looks like some sort of effect done by software.
You need to reset your phone and go back to the stock ROM (if not already using that) and then see if it still does it, I suspect it will not.
Regards
Phil
Click to expand...
Click to collapse
Thanks to everyone, as you were responding, my friend Macky (maybe you know him LOL) suspected it had to be software/app because it showed up on the screen shot. So he said it wasnt hardware
I reset again and no problem
Thanks
lets say it wasn't the app, what could have caused it. (btw I dont root so dont know all the basics you prolly do) Just simple things like the computer that get messed up??

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